Based on 778 opinions finded in 3 websites
Based on 778 opinions finded in 3 websites
NĀŗ 401 in 493 in North Hertfordshire
NĀŗ 7 of 12 Pizza & Pasta in North Hertfordshire
CUSTOMERS TALK ABOUT DISHES WITH.. cheeseburntsaladpizzapastaegggarlicmustladycooked
Opinions
Such great food as always Wendy the waitress in the Hitchen Pizza Express looked after us and she was superb. Very attentive and nothing was too much trouble.
Traveler29050804719 . 2024-03-09
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Had a lovely meal at Pizza express Hitchin. All the staff were warm and friendly and the chef made the best pizza ever. The manager is not bad either š
matta eltiar . 2024-02-08
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8 pm on a Saturday night and the waitress apologising as they had run out of hard boiled eggs for the Ceaser salad. A Ā£700M restaurant chain canāt provide a couple of boiled eggs?. I suggested to the waitress that the local supermarket stocked eggs but apparently they donāt have the resources to buy some eggs and cook them - but she did find it funny enough to joke with the manger about it. Also no Parmesan cheese on it, and had to ask for Ceaser sauce which I think we were charged extra for- on the positive side the pizzas were good- ironically one complete with eggs
Rescuedintime . 2024-02-04
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New menu is great and staff much improved since last visit. All in all couldn't fault it. Good food and great service.
Ed Williamson . 2024-01-30
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2nd time Iāve visited with my wife and my two autistic daughter ( they are sometimes wary about eating out) as this is the second time we have visited I knew the girls would feel comfortable there. We had the same blonde long haired Manager as last time we came in we received brilliant service She recognised us and took the time to have a conversation. Very lovely young lady Food was beautiful service was amazing the tall chap who served us was super chirpy and friendly too Also lovely, how the girls were able to go up to the counter in the kitchen and look at their food being made which the manger recommended (great set up) 10/10
Mike Jinmen . 2024-01-28
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First class pizza ,i only have pizza once or twice a year on average,this was the first since before covid lockdown,soi was looking forward to it,and it didn't disappoint,it was excellent, service a little slow but in the waitresses defence it was 5,30 on a Saturday night and the restaurant was packed,overall a lovely meal š š š
Danny Lowe . 2024-01-25
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Friendly welcome when entering restaurant. So nice to see this. The waitress was great.
Mark D . 2024-01-24
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Decent food, decent service, a little overpriced for what it is. Space is cramped and quite noisy.
Jack Perry . 2024-01-17
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Location: in the heart of Hitchin Atmosphere: functional interior that is well maintained Service: always good/very good. One of the few restaurants with a good retention rate for waiters Food: overall very good and adequately priced. Also prices keep going up
jenskoopmann . 2024-01-15
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Love this place. Perfect for a family with young kids.
Luke Barlow . 2024-01-13
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An excellent pizza express in Hitchin Town centre. Nice decor and food excellent. Good for young kids with colouring pencils and paper provided to keep them amused. Server could have done with some help as very busy, but it was a Saturday lunchtime.
Sarah Kent . 2024-01-12
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Menus covered in food, staff ok, pizza arrived with no pizza wheel, and was told they were all in the wash when we asked for one. When we then asked if they could perhaps cut it for us they miraculously found a pizza wheel but by this time it was stone cold. Needless to say I won't be returning.
Li Byrne . 2024-01-07
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Cant get a 4 item take out order correct. Missing items delivery driver that cant even be bothered to come to the door with the food. No answer when trying to get in contact. Avoid.
Kitty VonDoom . 2023-12-20
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Might be an okay restaurant but Iāve just been woken up at 23:10 by a pizza they tried to deliver almost 4 HOURS after I ordered it. This is absurd, my entire evening was spent hungry and waiting for food (they obviously donāt answer the phone) and now Iāve been WOKEN UP by their pizza delivery. Itād be funny if it werenāt such embarrassingly awful customer service. I just want my money back.
Louise Adams . 2023-12-17
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Had a lovely meal with friends at Hitchin Pizza Express this evening, our waiter Sash was very friendly, & provided a great service āļø food was great āļø
Neil Harrison . 2023-12-16
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Alex the assistant manager is always attentive and cheerful
Bobby Short . 2023-12-10
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Just got a couple bits takeaway
Rebecca Greener . 2023-12-10
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Very disappointed in the level of service last night. Ordered a pizza for a Saturday night in at 18:36. Order number 134156527: Initially had a delivery window between 19:15-19:30 which was moved to 19:50-20:10 as driver was not available. Continued to wait until after this time so decided to ring to see what was going on. No answer at all despite ringing numerous times. The delivery time was then updated again 20:45-21:05 2 and a half hours after ordering. When the order did arrive at 20:49 it was stone cold and the delivery receipt stated it was ready to collect at 19:38 so had been sitting for over an hour. I can understand some nights are busy which might lead to delays and not being able to help delivery drivers being late. But the App clearly states the Pizza will not be cooked until a delivery driver is ready. So no excuse for receiving cold Pizza couldn't call to complain on the night as phone lines was just going to answer machine. All in all not what I expect from an established brand and will never get a delivery again and would highly recomend other customers do not either. Better to eat inside what is a nice restraunt and normally good quality food.
Daniel Monaghan . 2023-12-03
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So many people letting their children play mobile/tablet games on full volume. Obnoxious. The staff were aware but did nothing. Won't be going back.
Graeme Hepper . 2023-11-29
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Always fantastic service in Hitchin Pizza express. Great food.
leigh Edwards . 2023-11-14
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Very nice restaurant and staff! Reasonable prices for great food. We walked in and they had tables free but it got pretty busy while we were there
Kieron Norris . 2023-11-11
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Good reliable food if you like pizza what isn't there to like!
Rob Hinson . 2023-11-10
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Decent food but waiting 45 minutes for the bill while 6 members of staff are chatting
Benedikt Hƶlbling . 2023-11-04
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Great evening at Pizza Express. Wendy went above and beyond for us and made the experience even more enjoyable! Thank you.
Florence Head . 2023-11-02
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Thank you for a lovely meal tonight! Big up Wendy and the tall dude in stripes. š
Tabby Brown . 2023-10-30
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Excellent food and service as usual!
roger green . 2023-10-07
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In general, poor soggy pizza, over priced. Much better out there. Zizzi, the vic and Radcliff arms all are better. Avoid the halloumi bites, they seem like a cop out of the off cuts rather than a premium starter.
Iain Rendle . 2023-10-02
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Wendy the lovely lady that served us was cheerful, efficient and v helpful with the app ! Good food as always
K Boffey . 2023-09-29
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We eat here now and again when we receive pizza offers. Food and service usually good but not today. Glass of French Rose wine corked but replaces. Pizzas cold and uncooked - satisfactorily replaced and taken off bill. Service slow and a couple of things forgotten and had to be repeatedly asked for. May be just a bad night but really need to up their game.
Helrog52 . 2023-09-27
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The thin pizza crest is what I like the most and on top of it it tastes too yummy
Sunil Raturi . 2023-09-03
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Always good here, we're always made to feel welcome and tonight was no exception, our littluns birthday and Brandon pulled out all the stops to make sure she had a great time, so thank you. Also on many previous visits we've been looked after by Wendy who is also top class, great fun and smiley. Cheers guys.
Andrew Samuels . 2023-07-31
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We had a lovely family meal last night, the food was brilliant as always and served quickly. The service was excellent, special thank you to Selina who was very kind and helpful! Thank you
Nan Wang (NW) . 2023-07-29
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Good was up to usual PE standard, service was excellent, atmosphere was a little muted, but it was a weekday. The prices have definitely gone up though...over Ā£100 for 3 of us, and we didn't go all in. š®
Antony Stansbie . 2023-07-22
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Myself and the wife have become quite fond of it here, tend to eat at the Hitchin restaurant quite regularly. Today we popped in for a late lunch. All staff on previous visits have been amazing. Sash who served us today and has done before was very polite and accommodating, great service. Excellent and tasty food as always, look forward to our next visit.
Stephen Morrish . 2023-07-22
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Really friendly staff member looked after us. Made sure everything was OK with our gluten free food and that our little girl had everything she needed.
Jake Le Page . 2023-07-22
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Not many people in, but food was good.
Tony Love . 2023-07-15
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Had a brilliant time - Sash, who served us, is a legend!
Molly Astill . 2023-07-13
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Our daughter had a group of friends for her birthday and the excellent staff looked after them fabulously as always
Matt Smith . 2023-07-08
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Wendy served us and was so so lovely. My kids loved her and we had a lovely time on my little oneās second birthday. Definitely coming back! Hope Wendy serves us again.
Justine Gold . 2023-06-29
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Good food and the staff were really friendly.
Kelly Warner . 2023-06-19
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Food was great, service was great and the atmosphere was great
Jay Badiani . 2023-06-17
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My sister had a very pleasant meal. We both had a pasta dish. Very tasty. The service was excellent.
Pamela Morris . 2023-06-13
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A very decent pizza restaurant. A good range on the menu including lower calorie options. Everyone in my party enjoyed what they had. In particular my lime sorbet was an excellent finish. The service was both good and friendly given how busy the place was and the small number of staff on hand. A reliable place for a meal out. Recommended.
Lewis Graham . 2023-06-09
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We have visited Pizza Express in Hitchin a few times in the last year and not only is the menu reasonable and caters for all the family but the service is always impeccable, so friendly, polite and really engaging with the kids! Thank you!
Emma . 2023-06-03
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We visit Pizza Express in Hitchin regularly and Sash looked after us brilliantly this evening. He was calm and attentive and we will be back soon!
Jenna Edwards . 2023-06-02
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Our waiter (Shash) was very lovely and attentive. His attitude was great and he was really helpful, our food came on time and everything tasted great. Definitely Will be coming back! :)
Sara Miah . 2023-06-02
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I should say first of all that my family and I have been to many Pizza Express restaurants in many different places over many years (decades!) and have usually been well-pleased with the experience. This includes numerous visits to the Hitchin Pizza Express over the past 3-4 years, with which we have usually been very happy. However, on a recent visit, two of us in our group chose a Leggera pizza (specifically, a vegan giardiniera leggera pizza) - We had also ordered starters and didn't think we could manage to eat a full pizza, so we opted for one with the 'salad-filled hole'. We have had these before on many occasions at other Pizza Express restaurants (and quite probably at this one too). However, this time, we were really disappointed with the 'salad' in the middle ... It was just a handful of rocket (I think) leaves with a bit of dressing. Nothing else. In the past, I think my leggera pizzas have at least had some mixed leaves and a couple of cut-across cherry tomatoes! Each of these pizzas cost Ā£15.45 (more than the equivalent full-size pizza), and I think that represents very poor value for what we got. Lesson learnt for us! In fairness, we had no complaints with the other food items, and the service was good.
MrsFuzzyBear . 2023-06-01
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Excellent service as usual.Chicken Caesar salad was excellent. .
Anthony Day . 2023-05-23
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Great value and quality of food. Good atmosphere too. Friendly staff. Hot honey dough balls on the new menu are great.
Kathryn Robbins . 2023-05-22
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Brilliant food. The Al Forno Carbonara was the best I've had!
Emma- Louise Perez . 2023-05-12
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Martyna and the team offered a fantastic service on Monday evening! We received service with a smile & the food was delicious as always!
Louisa Elena . 2023-05-03
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Sash served us, and was brilliant the entire time! Top service, top guy.
Reece Duncan . 2023-04-27
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Portion size was mediocre(left feeling hungry) although service was good.
Imran Alam . 2023-04-27
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A really lovely dinner and the service really made it, thanks to sash for the advice and friendliness! Couldnāt have been better.
Jasmin Hyland . 2023-04-25
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Great service from (Salina), starters and mains came quickly and the help with using the App to pay was brilliant.
P W . 2023-04-15
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Great food and atmosphere service was excellent
maddy 123 . 2023-04-12
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Had a great meal tonight. Fab service from Sash and food was top notch!
Lauren Herbert . 2023-04-06
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Location: Hitchin marketsquare in the corner to Sun street Atmosphere: practical outfit no fancy decoration Service: that is the best aspect of this PE branch. Service is consistent and good the staff turnaround seems to be slower then in the average restaurant in Hitchin. Food & drink: you get get what you pay for. Apart from increased prices I noticed the quality of the dishes is going down. Overall still a very lovely place in Hitchin.
jenskoopmann . 2023-04-05
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We always visit a Pizza Express if we are visiting a town we are not familiar with, as we can always rely on a good meal from a menu we recognise! I had a double G & T [6.95] and my partner a Chianti Reserve [8.45]. I chose a Romana Padana [15.70] and my partner Romana American Hot [15.45]. We shared a Rocket Salad and Raw Slaw [4.95 ea]. 1 x Cappuccino and 1 x Flat White [3.45 ea]. Although we advised our server on arrival we had a voucher for 2 x Classic Pizzas, he overlooked this and we had to remind him to adjust the bill by Ā£12.20, which finally came to Ā£51.40. However, when we left the restaurant, we noticed they were advertising a deal for 2 x Classic Pizzas at Ā£1 cheaper than our voucher! Staff friendly and prompt service and it was quite busy by the time we left at 13.30pm. Facilities were clean and fortunately, we were able to park close by as we had a parking badge but no idea where the nearest regular parking areas are as we saw no signs at all.
Heather Q . 2023-03-29
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I have not been here for a while, but although the food and service is still great, the prices are too expensive now and the drinks prices are outrageous. I paid also Ā£5 for a no alcoholic bottle of drink. Might have to save up if I want to go back. š¤£š²
Robert Martin . 2023-03-27
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I donāt think Iāve ever been to a better pizza express. The waiter (Brandon) was such a brilliant waiter. The food was generally amazing! Would recommend! EDIT: We returned here today for my uncles birthday and had yet another great time. The food, once again, was very nice and well cooked. The waiter (Brendon, again) was lovely. We would, as was the same last time, recommend this restaurant. š EDIT 2: Yet again, we have returned to this particular pizza express for a one off dinner. We had a lovely time and enjoyed the food greatly. It was a bit busy as it was a Saturday meaning my younger sisterās food was a bit late, but worth the wait as the food was as usual fantastic. Would recommend as usual. š
Daniel Goodrich . 2023-03-25
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Terrible service in an empty restaurant. 5 out of the 7 staff all stood around the pass waiting for nothing. We had to approach staff at the pass to ask for the childrenās desserts and bill, then again to ask to pay the bill. Not one of the 5 team members had moved in the time we requested desserts and finalising payment. On leaving, we noticed posters outside for a promotion that was not communicated when ordering. Overall, just a poorly managed store.
Aaron Shade . 2023-03-23
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Hi wow came here for my grandsons birthday and the staff and food was amazing. I had pasta cabanara and have to say having eaten this dish all over the world this is the best ever
856jeans . 2023-03-21
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Went out for a meal with my friends food was great staff was amazing great overall experience
Sam Underwood . 2023-02-21
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Lovely food, Great service from Brandon and an all round good time
Jack Crawley . 2023-02-20
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Service was amazing and quick. Our server Brandon was very friendly and polite and made the overall experience very nice. Would come here again!
Dominic Mellor . 2023-02-20
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I always visit here with a group of friends; the food and service is never disappointing. The restaurant has a lovely atmosphere and has a great selection of food. The staff are very friendly and helpful, especially Brandon who served us on our last visit. Great place to have a meal if you are about in Hitchin.
Abdul Khan . 2023-02-20
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We had a really great experience. The food was lovely and our server Sasha was really lovely and super helpful. Thanks x
Emily Thomas . 2023-02-19
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Good sized restaurant with plenty of well spaced seating. Staff were fun, friendly, welcoming and attentive throughout our visit. The food quality was as always high, portion sizes generous and prices very reasonable, especially with the benefits of the app.
Kevin Sawyer . 2023-02-17
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Great Pizza express. Waitress very good food very good. Unfortunately there were a couple of items on the menu which I fancied, both out of stock. The alternatives were great though.
Clive Chitty . 2023-02-16
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terrible service. they sent pizza without cutting
cengiz ozdemir . 2023-02-15
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Friendly service and lovely food. Nice atmosphere and spacious.
Anna Atherton . 2023-02-02
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I love this pizza express mega busy but always excellent service.They cater for children with colouring pencils etc thats why my son enjoys going their with his daughters and wife when we meet up I love the hallumi bites yum yum and pizzas highly recommended this pizza express enjoy!
Christine Holden . 2023-02-01
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The food is great, but mistakes have been made with my order more than once, when I asked for my pizza to be made without cheese. I understand that it's an unconventional order but I can't digest dairy and it's frustrating that I've had to wait for another pizza to be made on several occasions. The staff were very helpful and dealt with it but it's a shame it's happened a few times.
Javanshir Mustafaev . 2023-01-07
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Lovely family lunch on a busy bank holiday, staff all very friendly & welcoming. Thanks to our serverās Sash and Ella!
Christine Connell . 2022-12-28
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Went out for a family meal, restaurant was very busy but we was seated very quickly. Service was great, food was amazing especially the billionaire truffle sundae. Will definitely be returning!
Chris Howell . 2022-12-28
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Went out for a family meal yesterday, service was fantastic, staff very polite and food was excellent! Cannot wait to return :)
charlotte laws . 2022-12-28
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Excellent Service from Wendy, efficient, friendly and really helpful with recommendation of what pizza to try.
Damien McGarrigle . 2022-12-27
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We were a large family group who were looked after, and served promptly and efficiently in what was a busy restaurant in the Christmas period. There were a couple of queries on the bill which were immediately rectified. Staff were friendly and helpful. Everyone was very happy with their food. One of the best branches of Pizza Express I have dined in
Jeremy Dore . 2022-12-18
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An incredibly consistent restaurant that continues to wow on multiple visits. A firm favourite of my wife and toddler. Dough balls continue to be soft and fluffy and the pizzas never disappoint. Have begun to vary my menu choices and was very pleased with the quality of the vagan salad, full of flavour and filling. Good coffee to finish the meal too is always a bonus and plenty of parking around too
T6129UXHertsfoodie . 2022-12-16
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Food, environment and service excellent
Dom Honey . 2022-12-03
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Relaxed atmosphere, attentive staff, although it was busy we were not waiting for anything, very pleasant Food good, cooked and presented well - will definitely book again
Taitiestours2014 . 2022-10-31
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We love Pizza Express, they have a great offering with friendly, welcoming staff. We were looked after by Caleb who was very attentive throughout our visit. The food quality was as always, high. Portion size generous and prices very reasonable.
997kevins . 2022-08-13
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Lunch time visit on Friday. 6 of us. Service was a little slow on arrival due to staff being busy. Plenty of interesting choice of pizza, calzones, salads and pastas. Decent size portions. Friendly and hard working staff. Ideal for a friends birthday lunch.
lawsw . 2022-08-01
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Good food and service. Pizzas freshly cooked and tasty. Service good. Few things not available from the menu but overall had a really nice time.
Helrog52 . 2022-05-09
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Visited the day the restaurant reopened after a refurb. Didnāt see it before to be fair but it did look really nice, clean and modern. I dined with my two daughters for an early Thursday evening dinner. The service was great all the way through and our waiter (I think he was called Sam (PokĆ©mon fan)) was an absolute super star he was very attentive but not overbearing and was fun and engaging. Even my two girls who are very shy were at ease enough with him to hold a conversation. Food was good. I needed gluten free and Sam was very clued up on the menu and what I could and couldnāt have and as soon as I made eye contact made his way over to assist. Fab dinner and fab service.
LutonMc123 . 2022-03-03
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Staff and servce great as usual but adjustments to some items on the menu not so great. Strange as it may seem, quality remains a priority. So , to find what appears to be reconstituted chicken mince instead of sliced chicken as before in the Chicken Caesar is not welcome, and return visits will no longer be an option. Pizza Express, please listen?. This is not pleasing!
Janetrngr . 2022-02-21
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Excellent food & first class service We had a late booking on Friday 11th February for a family gathering, Great atmosphere & above all outstanding service. Thank you
596josephinew . 2022-02-12
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We love Pizza Express. You get exactly what you expect wherever you go. Hitchin has some amazing staff. They are both welcoming and fun. The food quality is great, portion sizes generous and prices more than reasonable. We will definitely be back.
997kevins . 2021-12-21
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We are fans of Pizza Express and Hitchin doesnāt disappoint. The welcome from the friendly, helpful staff was warm and they were fully attentive throughout our visit. The food quality was high, portion sizes generous and prices very reasonable. Well worth a visit.
997kevins . 2021-11-11
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We decanted from the Sun Hotel having been let down by them. Three generations of the family. Sam was so patient. Helping the oldies. What a great guy. Food lush as usual but Sam made the day for us. Cheers pal x
KD0611 . 2021-11-07
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Today I visited this restaurant being abit anxious as the luton restaurant was such a bad experience. But today in hitchen the staff were exceptionally professional and welcoming, I would like to give a massive compliment to the chef who was able to cook the...
clairecE8920BD . 2021-08-01
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Nice Italian food. Cozy place. Very friendly and helpful staff. Thank you Daniel for your friendly service, we really enjoyed the food Safety practices were in place. Very nice experience for the whole family
pandukep . 2021-07-29
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We were greeted at the door by a smiley, friendly waitress (I believe her name was Charlotte) she brought menus and drinks over very quickly and was so helpful when we were unsure on what to order ! The food was Devine, the lemon and...
harmonielloyd . 2021-07-21
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Staff were great. I had my usual lasagne which was as good as I remembered it to be. Now to spice things up I had the lemon chicken wings which were good too
hush-hushreviewer . 2021-06-30
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As we have come to expect, we received a warm friendly welcome from Wendy and the team. The service was first rate, food quality high, portion sizes generous and prices reasonable, all in a Covid friendly environment. Thanks
997kevins . 2020-11-27
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I donāt want to scare people away, Pizza Express is a good place to eat! - but my experience in the Hitchin branch wasnāt as good. Iāve had lunch there today with my family. Our waitress was like a food runner and not because of...
david_deeck . 2020-08-18
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We ate at Pizza Express last Sunday lunchtime. The staff were helpful, patient and friendly. The food was delicious and we all had 3 course (really unusual) plus coffee. The 2 young children were catered for with crayons and a leaflet to drawer on. All...
joan h . 2020-03-05
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food was ok and so was the service. Was excited to eat here too but food did not impress me at all. Really lacking an atmosphere here too - although it was a Wednesday so not their fault.
166priyankap . 2020-02-02
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Had a cannelloni and what a sloppy mess. As far as I know cannelloni are filled tubes. What I got was sad pathetic flat pieces of pasta with tiny amounts of filling Swimming in ten tons of sauce. Just awful! Also how can they charge...
Krefty62 . 2020-01-10
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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84 Opinions
Came here for the Sunday menu and the food was delicious. Piping hot, really fresh and good flavours. The renovations are my vibe - nice and cosy with a modern twist and the service was great. Will definitely be coming back.
cheeseburntsaladpizzapastaegggarlicmustladycooked43 Opinions
We were going to a party nearby and opted to stay over at The Bull, for a Village Pub with rooms, it is very clean and comfortable with ample parking. The staff in the pub were warm and welcoming, the āon site chip shopā meant we could have a quick bite before heading to the party and they kindly ordered a cab and provided the number to contact for the cab back. Breakfast was very good and served with a smile. This is just what it says on the tin, with the addition of friendly staff.
cheeseburntsaladpizzapastaegggarlicmustladycookedWe were going to a party nearby and opted to stay over at The Bull, for a Village Pub with rooms, it is very clean and comfortable with ample parking. The staff in the pub were warm and welcoming, the āon site chip shopā meant we could have a quick bite before heading to the party and they kindly ordered a cab and provided the number to contact for the cab back. Breakfast was very good and served with a smile. This is just what it says on the tin, with the addition of friendly staff.
cheeseburntsaladpizzapastaegggarlicmustladycooked1348 Opinions
A perfect lunch with my daughter on Mothering Sunday. The staff were friendly and attentive, the food delicious, warm and welcoming vibe, and the complimentary glass of Prosecco was a lovely touch š„ Thank you
cheeseburntsaladpizzapastaegggarlicmustladycooked