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4,0

Based on 928 opinions finded in 2 websites

4.0Ambience4.0Cuisine3.5Price4.0Service
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Service was awful, didn’t express correct pizza sizes, I paid an astronomical price for a tiny pizza. All round wouldn’t come back if you paid me.

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conorh643 . 2020-12-29

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The first day open after lockdown and what a pleasant experience this was. Lots of COVID stuff in place so we felt very secure. We haven’t been to a PA for years but I really enjoyed my Fiorentina on a Romana base. The coffee was outstanding. But the service was really first class.

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X8085XIalanf . 2020-12-02

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Went for a belated birthday treat. Was given a free bottle of Prosecco priced at £24.50 as long as we had two mains. Had a starter also and all was enjoyable, service was great as usual.

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FOREVER008 . 2020-10-15

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I ordered a take away (collect from restaurant) consisting of 2x pizza and 1 large doughballs with dips, totalling nearly £35.00. Absolute rip off! Both of the pizzas were so sloppy and wet you couldn’t pick them up properly and were not enjoyable to eat. The toppings were very sparse. The dough balls were fine. I will definitely not be ordering from here again, there are many other takeaway pizza establishments in the area that are far better!

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flufyhungryfoodicorn . 2020-10-12

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We visited last Sunday and tbh I left with very good impression about Dorchester branch the pizza was perfect cooked and the service was great! Even was really busy the team were very attentive and helpful and food came quick enough. The manager came over to us to help with the pizza choices , even brought to us the allergies book , which was very helpful as I am allergic to many things . We definitely will visit again when we will come to South again.

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simplymeandyou . 2020-09-08

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Had a lovely day at Ringy, went for food missed out on Waggas so went here. My pizza was average although tad expensive. However, poor Stephen his Spag Bol was uneatable it’s like they took an entire herb garden and paired it with under cooked pasta. Stephen is traumatised poor guy he is still struggling from this experience emotionally and physically. Rip..

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henrysA4644IW . 2020-09-07

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What do you expect from an operation designed to make as much money for the fund managers as possible. It won't be a shame if Pizza express disappears lentirely from our high street forever. One of the worst Italian 'styled' dinners I've ever had. Tbh this was one of the worst meals I've ever had. Starting with the Garlic King Prawns - worst I've ever had, where was the garlic and king prawns tasteless. Then the pizza - it was supposed to be spicy. It wasn't. It also wasn't hot. Very poor. A £3 pizza from Lidl would have been more tasty. Refused to pay for the garlic king prawns and refused to pay for the large glass of wine when I asked for a medium - that resulted in an argument. If you want proper pizza and good food go to Basilico 5 minutes away. Pizza express is a disgrace. If one of Pizza Express' Area managers would like to contact me id be keen to supply more information about my visit here.

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Jethro672 . 2020-08-22

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Last night my friends and I had booked a table for 3 at the Dorchester pizza express for 9:15pm. This booking was created via the online booking system - we received a confirmation email with a reservation code. At 9:10pm we walked around to the restaurant and waited in a small queue of two couples before us. After a short wait those two tables were seated. Our group was then approached by a member of staff (who I can only assume is the a manager) in an obscenely abrupt and rude manner. Without any proper greeting were were informed "there are no more tables". My friend (who had made the reservation) indicated we'd pre-booked a table online for 9:15 and we have a reservation code. The lady did not care at all and told us "we close around 10pm, we cannot take 9:15pm bookings, they don't exist as we can't turn tables around that quickly". She added "you're the 3rd people to come in with a 9:15 booking, I don't know why it let you book. I can't push any more through, my kitchen staff will simply walk out". This message was delivered by her in combination with various shrugs and smirking. It was apparent it had been an exceptionally busy day for the restaurant, most likely due to the Eat Out to Help Out scheme and as a group, we did appreciate this. However, the way in which we were spoken to made us feel we were being reprimanded for an error that was not our fault. We were not sincerely apologised to, nor was the fact acknowledged that we'd been left inconvenienced without dinner at 9:15pm - unlikely to therefore find an alternative restaurant so late into the evening. Now the next day, I remain shocked by the whole incident and am disappointed by the treatment we received at a local restaurant.

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rebeccaP7188FJ . 2020-08-18

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We’ve ordered twice this week, the first time one pizza came without its toppings and they had run out of a few ingredients. We ordered again as we’re celebrating our daughters A’level results. It was takeaway again. First it was half an hr late, then the vegan pizza wasn’t ladled and had extra not ordered ingredients on it, including chilli oil. It was also burnt. They had run out of large boxes so all the pizzas were cut in half and placed in smaller boxes. There was no goats cheese on one. One of the others was barely cooked. Don’t bother at the moment, they clearly can’t cope with being open!

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tessawarren2017 . 2020-08-13

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Very good service, waitress very polite and helpful. COVID precautions were clearly in place. Limited menu which was explained, food was very fresh.

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Michelle M . 2020-08-13

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We met with friends we have not seen fir 4 months tonight! They need to eat gluten feee so we chose pizza express. The service was amazing! Each and every member of staff were friendly and went above and beyond! However they were short of food! They did not have the starters we wanted! They could only offer our friends gluten free children sized pizza. And there were no desserts only sorbet! My poor friend went home and had rice crispiest! Not great we expected!

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Helen A . 2020-08-12

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Great pitza ...nice friendly staff very attentive have been there many times great place to eat ..they have many delicious dishes looks and taste good

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Dorch123 . 2020-02-12

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Visited early evening mid week with three young children. The waitress was friendly & helpful. Pizzas were good quality & served hot.

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Christopher P . 2020-02-09

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Enjoyed our delicious la reine pizzas. My daughter had the calamari starter which was why she chose to come pizza express rather than any other Italian restaurant nearby. Service was friendly and efficient. Definitely well worth a visit

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Elkieamie . 2020-01-26

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Apologies for the delay in my review. Visited the restaurant again whilst on holiday in Dorset in August. We were served by Daisy again - the same waitress who served us a year previously. Daisy is an absolute asset to Pizza Express and epitomises what customer service is all about. A lovely meal and we will definitely be back next time we are in Dorset.

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Lisa J . 2019-11-16

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This restraunt is right by the Premier Inn and Dorchester South station, making it an ideal location. Food was great here, starters and main were amazing. Definitely recommend if you are in Dorchester.

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Europe82 . 2019-10-28

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Great position, friendly welcome, friendly service, tasty food, not fine dining but everything you should expect and a bit more. Will be back

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stigH9009ET . 2019-09-29

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The only reason I gave 2 stars instead of 1 is because at least our waitress was friendly and professional. I don't blame her for this place being a poor excuse for a Pizza Express; the name being so misleading in this case. Getting blasted frozen by the AC while waiting an hour for a pizza was kind of funny and a point of conversation at first, but when we were made aware that the coffee machine was broken and our first and second choices on the dessert menu were unavailable, it became soberingly clear why what we can only presume to be the acopic manager thinks it's ok to emotionally remonstrate with her catering staff in full view of customers. I'm looking on the bright side - at least it makes the choice a bit easier next time... Literally any other restaurant in Dorch it is, then?

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YouKnowHuDis . 2019-09-18

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Family of 9 attended, ideally located with loads of free parking available. We all had Pizzas and they were very good. Nice thin dough and generous toppings.. the salted caramel Lattes we're good too although needed a bit more syrup.

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Nirpal . 2019-08-31

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We arrived yesterday early evening. And order a starter to share, and two pizzas. Staff were really friendly and the starter came nice and hot along with the drinks. That's where it stops. Our pizzas took some time to come, and when they did they were cold. We returned them and the manager came out to tell us she had knocked 20% off the bill. We already had a 25% voucher so this was of no use but a nice gesture. When the pizzas came out again they were hit, and very tasty, my partner asked for another drink..by the time he had finished eating, it still hadnt arrived. They werent very busy either so dread to think what happens in a satirday night!

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Tracy D . 2019-08-27

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We booked a table on line as we had tried calling in twice before only to be told there was a long wait. We arrived a little early and we were met by the floor manager who was smiley and happy to show as to a table. We were given time to make our choices of drinks and food. Our waitress was also smiley and very friendly. We chose starter's and salad and pizza for mains. The food was excellent, as was the service. Pizza Express has always been my favourite go to Italian and after this visit it will continue to be so.

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ColinJBloomer . 2019-08-13

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I've visited this part of Dorchester many times as I live fairly locally and we usually frequent other chains in this area. Tonight we tried Pizza Express as I've heard good things and fancied something different.As it was a Sunday evening, the restaurant was fairly quiet. We were sat immediately and given menus. We had a Tastecard which allowed us to get 2-4-1 on the food available. Worth doing if you want to save a bit of money! The atmosphere here was bright and airy, although more attention to small details could have improved this, for example, the table behind us wasn't cleaned for 20 minutes after we were sat, and our cutlery wasn't polished (very minor, but these things can make a difference)We ordered two starters (The dough-balls and Calamari) and two pizzas (Magherita Bufala & La Reine). My partner ordered a Watermelon chill to drink while I stuck to tap water. With the starters, our calamari was burnt in places and had tasted like it was frozen, not fresh. The Doughballs were mediocre. I would say that the starters were not this restaurants strongpoint, although they were not offensive, they didn't impress us. The pizza on the other hand was very good, fresh and tasty. Particularly my La Reine which I would highly recommend. It was seasoned well, cooked perfectly and was tasty. My partners pizza was also satisfying, we both agreed that we wish we just ordered the mains as they were the highlight of our visit. If Pizza Express can do their pizza so well, it's a shame they can't put that same attention into their starters.Our Tastecard made the cost of our meal £25. Which I believe is a fair price. WIthout the Tastecard, our meal would have easily been above £40 which we would have felt disappointed with. If you intend to visit, I would highly recommend doing so between Sunday - Thursday (with a Tastecard) as this would make it more reasonable. Although we did not have a bad experience, I would say that the meal at Pizza Express was average. The experience failed to leave an impression and considering the quality of other establishments within the local area, we would struggle to choose this over some of the other offerings in Dorchester. It's a beautiful building and a prominent location within the square and with a few tweaks to the quality and service this place has a lot of potential. I would give it 3* out of 5 currently, it's not a bad place to go in the square, but it didn't stand out on this occasion and when you have so many other options locally, this may become an issue.

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YeoMatt . 2019-06-09

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Board outside offering set menu but no mention of this on the menu on the table, had to ask and the waitress wasn’t very helpful, eventually given the set menu. Clearly a way of getting people in and then saving Pizza Express money by not advertising it inside. Ordered and then the bill came and charged normal price so then had to awkwardly ask for the set menu price and the waitress took 10 minutes to bring back amended bill. Not very good service but nice food.

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gemsz3 . 2019-04-22

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Had a very lovely evening in this pizza express! Delicious food and great atmosphere but more importantly the service was incredible! Our waitress was Jaroslava who was just lovely and made our visit from London even better! Thank you we will be back!!

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alicehartlandord . 2019-04-17

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Been here a few times now and the food is always consistently good, as has the service. Will absolutely come again with friends/my other half soon.

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NibblesinNooks . 2019-04-15

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Ate here as a gang of 6; 2 Mums, 2 Kids, 2 Dad. The place was busy and service good with parking close by in the Long Stay Car Park (Free on Sunday’s). There were Mother’s Day and Children’s Menus which appeared to be good value and gluten free options for the Coeliac members of our family. My Barbacoa Pizza was superb and with a dish of Olives and Italian beer was all I needed. My wife had Pollo Pesto which looked unappetising but she said it was tasty and polished it off. The children really enjoyed their menu which was the GF version of the standard one. The others had Pizzas and Sweets which they also enjoyed. On the the whole it was very good. There was a minor hiccup as we were charged for Coleslaw that we didn’t have.

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Marig29 . 2019-03-31

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Went to Pizza Express Dorchester for a late lunch. The staff remembered my elderly mother form previous visits, both to Dorchester and Poole and looked after her really well. Food was good and nice glass of wine. Recommended for caring staff.

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Phil_LUK . 2019-03-24

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Definitely a great place to eat, our waitress Georgia was very friendly and the food was deliciously prepared by our chef Bart. I recommend the vegetarian pizza with jackfruit, it was recommended by Georgia who was very knowledgeable about the menu.

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TracyKimberg . 2019-03-18

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Went thear last night with the family the food was excellent and the staff are great the kid order a pizza he didn’t like when we ask to order anouther they said no charge for the new pizza would highly recommended to anyone

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richardbP873IB . 2019-03-03

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I love this restaurant, the staff are well trained, always friendly and professional. Jess was extremely helpful in customising the perfect pizza for a picky eater. Absolutely delicious! We’ll be back soon!

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741tracyl . 2019-01-17

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We arrived with several vouchers and the staff were most helpful in helping us get best value for money

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Tulks-expeditions . 2019-01-15

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This restaurant has a very modern design, and staff were very friendly. The starter was dough balls which were great. Then the pizza, which was also excellent. The dessert was okay. Would definitely come again.

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. 2019-01-02

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Been here before and as others have said - it is Pizza Express so one knows what one is going to get. Then this time Jaroslava did us proud, so upbeat and helpful, attentive and yet not intrusive. Helpful with our choices and smiling throughout although this was 2 days before Christmas after a busy December. We loved the festive table lights too nice to see a big chain like this doing something tasteful for the season. It was busy when we were there but at no time did we experience any issues as a result of that.

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. 2018-12-30

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Dorchester was so busy the only place that had a table was Pizza Express. The antipasto was very nice, good selection and we really enjoyed it. Nice staff ok service. I was a little put off to see the chief rubbing his nose and running his hands through his hair!!! Pizza very average.

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. 2018-12-14

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Although we didn't book a table, my wife and I dropped in on the off chance for lunch on my birthday. The waitress Felicity was very helpful and friendly. The restaurant was fairly busy for a weekday but we got our drinks and were able to order two delicious pizzas and a side salad. We chose thin pizzas but both were large enough to satisfy our needs.

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. 2018-12-13

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Popped in here yesterday for a late lunch, very attentive waitress and very pleasant, food was served quickly and was very good

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. 2018-11-30

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Not much to say. It’s a standard Pizza Express where the chairs scrape loudly on the wooden floors as usual. Rather boring , unimaginative pizza selection but the garlic bread and pasta dishes were good. The real bonus is the proximity to the Odeon which is the cheapest one I have ever been to so use your Tesco vouchers for the pizza but not the cinema as you won’t get the value.

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pauleb99 . 2018-10-22

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We have been here before and had enjoyable experiences. This time around - not so good - we were yet again advised that the restaurant did not have any Peroni Gran Reserva. It seems odd to us as occasional visitors that they have yet to have Peroni Gran Reserva when we visit. Surely if it is on the menu then it should be stocked but it would seem that it might not be as we got an evasive response when we asked. To our order then, one of the pizzas was made incorrectly by the chef who apparently did not notice until it came to sending it out. The result was that of 3 pizzas, only 2 were initially delivered the other following some time later. Of the two that were delivered one was cold. When this was pointed out the pizza was taken away, the salad scraped off whilst the pizza was reheated and then dumped in a heap on the pizza when it was brought back. This is not the standard that we usually receive in Pizza Express restaurants and not the standard that we have received here in the past.

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janetgonegardening . 2018-09-24

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The restaurant was quiet as we visited after lunch, the service was excellent, the waitress was very friendly. The starters and pizzas were lovely and we look forward to visiting again.

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Plantosaurus . 2018-09-23

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Was on holiday in Dorset with family last week and visited the Dorchester branch of Pizza Express on Saturday. We booked a table earlier the same day. A really lovely meal with delicious pizza served hot and very promptly. The service needs a special mention - Daisy was lovely, she was pleasant and went out of her way to make sure we were happy. She should be rewarded on making our evening meal just that bit extra special. Thank you. We will be back when we are next in the area.

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Lisa J . 2018-08-24

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Visited twice during a holiday in the area. Both times pizzas were fantastic - lovely crispy thin base with tasty toppings. Staff vey attentive and helpful, although first time the waitress did annoy us by looking out of the window every time she spoke to us. Next visit we were served by lovely Italian lady who really made us welcome. Note to self - make sure you stay within dishes listed on voucher or can get expensive for pizza.

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wirralcouple1 . 2018-08-19

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Pizza Express is not just Pizza. Pizza Express has a very good selection of other foods, such as gluten-free and vegan. The have a kids menu and they cater to functions such as birthdays with indoor and outdoor seating. I personally love the Quattro Carni Pizza, but I must have the Calamari first! The calamari is oven baked not fried and it’s a wonderful choice from frying! The Calamari is lightly crispy with no oily taste.

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Salvatorie . 2018-06-27

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This isn’t all bad, the waitress that served me was friendly and very personable. Made someone on their own feel very welcome. Food was as described, warm and tasty and came out speedily.

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richardfC26YG . 2018-06-18

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The calamari was outstanding. It always is at pizza express! But the main Romana Diavolo was poor. Almost as though the dough was undercooked? Or maybe just wet as there was so much sloppy topping? Was impossible to eat by hand, had to knife and fork it. The flavour was okay, but wouldn’t order it again. Maybe just a bad choice by me, but it wasn’t nice

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BodylikeBaywatch . 2018-06-12

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Massive shoutout to the KP at pizza express! He made our visit amazing he took time to sit down and talk through the menu, his knowledge of the menu was exquisite he could resite it with his eyes closed. He advised me and my girlfriend on what to have and he didn’t disappoint his choice was outstanding really impressed with the lad. Big beard and a go for it attitude! He was like stevie G in mid and ronaldo on the wing an unstoppable force of nature a true pizza express maestro thanks to him I will be going back!! Customer service at its finest.

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Nicole W . 2018-04-24

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Very good location near to many other restaurants, and it's still full so it must be good. Staff are friendly and efficient. I've knocked a star off because we had some wine and the last half of the bottle was full of sediment. When I mentioned to waitress she said she would pass feedback on. I said there should be a reduction made and there was - albeit a small one.

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DJCR2013 . 2018-04-01

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We ordered the bolognaise, which was “OK”, nothing special. Very small portion and burnt around the edges where it had been too long under a heat lamp. The waitress, Tyler, was extremely irritating, claiming to have lost her voice, then proceeding to talk loudly in a high pitched voice all night, mostly about her lost voice. She joked loudly and inappropriately with kitchen staff and the only time she was quiet was when she was on her break and had food in her mouth! Imagine the character Kat, from the kids TV show “Sam and Kat”but 10 x louder. Her constant chatter spoilt what should have been a lovely evening with friends.

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Alison W . 2018-03-20

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My family stopped here for lunch today, unlucky 13th of march. We ordered pasta ie Pesto pollo and Bolognese Rigatoni. What we got was the chef left the pasta under the grill to long and it burnt all the ends of the penne which became hard and chewy. Yuk. I should of sent it all back but we were starving so we eat around the hard bits and left as soon as we could. Never again will i eat at a pizza express. In dorchester next to pizza express is 2 other resturants serving better food and cheaper.

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Thompsontr4a . 2018-03-13

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We booked a table of 6, which included 2 children. They were given activity sheets and coloured pencils as soon as we arrived, so they were kept well occupied until the food came.

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Brian45271 . 2018-03-06

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The pizza I had was excellent. The staff were very Friendly Just as you would expect from a Pizza Express. I must admit they all look the same to me. I would visit again.

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Gelldorr . 2018-03-06

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Ok,it was a busy lunchtime, there were a couple of empty tables,on arrival we were told a half hour wait. No problem I said. I’ll wait. That is my normal reply to a server when they have to ask the manager if they have any seats. It’s the way an inefficient manager thins the crowd by basically denying entry. 10 minutes later we were sitting at the empty table I spied on entry. 3 drinks ordered, 2 filthy glasses. Requested clean glasses and the dirty ones went back on the shelf. The food was quite good. My only criticism was how hot the food was. I like my food hot but it was a good ten minutes before I could safely eat my lasagne. I think there is a fundamental staff issue,from top to bottom

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Tonyburr . 2018-02-20

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The pizza is amazing, but the kids pizzas are tiny and adult pizzas are way to big. I never finish mine, such a waste. However the place is clean, friendly and overall quite good.

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Adam S . 2018-02-10

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Went here for dinner and had a lovely time excellent service and the food was superb hot and all area was clean. Very good standard for a chain and the staff helpfulness made a massive difference.

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Richard M . 2018-02-04

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If you can cope with the background noise of excited kids, this offers fast, friendly service and the usual pizzas. Parking nearby and next to the cinema.

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Alan F . 2017-12-20

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Had a voucher code so great value. Dough balls and garlic bread for starters, of course daughter had to have something not on the meal deal....calamari, and dough balls. Waitress organised water which was beautifully presented with ice and lemon. Great lunch thanks

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Elkieamie . 2017-12-09

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We had 30 minutes til the film we were seeing at the ocean started and we needed food, fast!

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Poole-UK-Traveller . 2017-12-03

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Went for a meal after the cinema with family. Lovely food and great service. Didn’t disappoint - as usual.

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SMR1999 . 2017-12-03

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As part of the relatively new Brewery Square development, this restaurant still runs off the novelty factor where friends and family regularly suggest going there because it's there, it's new and with discounts and vouchers, quite cheap.

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Dodge1991 . 2017-11-14

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We tend to just viist when we have vouchers look on their sites for the 25% off vouchers. The menu is similar to when it first opened a few years ago. Pizzas are actually quite basic & prefer their frozen ones. Service was ok, once you're given your food they don't come back & check if all is ok though or if you want more drinks. We do prefer zizi

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Kelly M . 2017-10-31

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Went here last night for a family meal to celebrate someones birthday, we were a party of 7. It was reasonably bisy for a Wednesday night but you would never have thought it from the service we recieved! Our waitress was brilliant, very bubbly, very attentive and had a laugh and joke with us, she was absolutely brilliant!!! Food was good as ever aswell, food came out although and quickly and didn't feel rushed!

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PaiCo . 2017-10-19

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We are regulars in Pizza Express - the familiarity of the menu helps our anxious child. However, we found this branch to be extremely noisy and not a very relaxing dining experience. The food was good, our server was attentive and friendly, but the space was badly laid out and incredibly noisy.

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Laura G . 2017-10-16

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Booked a table and turned up early by only 20 minutes and table wasn't free...so was sent away...we then went back for 7.30 and was offered a seat inside... My daughters first trip to pizza express and we sat right by the counter so she had a great view of pizzas being prepared..there was a slight delay on food, but it was Saturday night and the staff made us aware which was great, but we were happy...all meals were lovely and tasted lovely...my daughter loved every minute and would recommend the chocolate fondant for pudding!!

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Ann-marie S . 2017-09-25

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Great place for couples family's friends social alike friendly helpful staff attractive lay out quick service not rushed excellent food and drinks just beware drinks are a bit over priced

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Dunkyt1980 . 2017-09-11

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When in Dorset, we went to Dorchester for our ritual Pizza Express meal of the holiday. We always have a trip to a Pizza Express at some point, no matter where we are! The decor was really nice, and there was an unusual layout to work with the shape of the building. The room had a cosy, but airy feel. The waitress, Alison, was very friendly and cheery. We love the doughballs doppia to share to start, and as ever, there's a big variety of pizzas to choose from and they never disappoint. We noticed there's even now a vegan option! I can recommend the Nero d'Avola - always great - and my husband really enjoyed the San Pelligrino lemon. I had my favourite Caffe Reale dessert (yum!), my son tried and enjoyed the honeycomb slice, and my husband wanted something, but something light, and the coconut ice cream fitted the bill perfectly. I had an offer to use, I agree with other reviewers that it's good value eating at Pizza Express if you have an offer ... and there are so many different offers available from various sources. It would be better if the prices were just generally lower but I guess their business model works for them. We will keep going back to Pizza Express, for their consistently good quality and tasty food, and it's interesting to see the variety of buildings they operate out of around the country. The restaurant in Dorchester is definitley worth a visit, the staff there are friendly and welcoming and responsive, and very handily there's a big car park just across the road.

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Macchaz . 2017-09-10

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My first time here, and I was very pleased! Pleasant surroundings, hospitable staff and amazing food! I was surprised at the extensive choice on the menu! The food all arrived todether, being beautifully presented and delicious Thoroughly enjoyed my visit, and I will go again

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joanc721 . 2017-09-07

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Find Pizza Express way over priced for what you get - so only go there in the Summer with Sainsburys Nectar points when they do their offer. At other times I would not recommend value for money. My eldest son had a pasta dish and while really tasty he could have eaten 4 times as much as was in his little bowl - a 16 year old eats a lot more than a child sized bowl (and it was off the adult menu!!) This would have cost £12 - the amount he was served with looked like it should have been priced at less than a fiver! Would not go to a Pizza Express without these offers - would choose other pizza restaurants that offer far better value!

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AlpineOwls . 2017-09-06

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I hadn't been to a Pizza Express for a while so I was looking forward to it. I already had in my mind what I was going to have even before I looked at the menu as I have my favourite dishes. When I looked at the menu my favourite starter was no longer on the menu which was the mushroom bruschetta so I was already disappointed. I then ordered the mozzarella cheese and tomatoes. I couldn't believe when the starter came out the portion size was half the size of what is used to be and is certainly not worth the price, I could have made it at home for less than a £1. The pizza was nice, but I won't be returning as it's not right that a big company like this is reducing there portion sizes but keeping the price the same!!

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Lauren F . 2017-08-24

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As others have said Pizza Express is the same all over so writing a review seems odd. The food was as good as ever and mostly the service was good. The server was working their 5th straight long day and it showed. She missed asking a table near us if they wanted to see dessert menu and then when she brought it forgot to come back for their order. We had some issues at dessert time. She was struggling with the bill for a large family with many vouchers and instead of being allowed to pass the issue on the managerial type on duty had to deal with it. This meant that she was not making or bringing our desserts which we had to chase up. When it came to our bill we had to wait again whilst she had to sort a complicated bill out for someone else. None of this is the servers fault - it is the system that Pizza Express seem to use of expecting the server to make the desserts whilst also expecting them to deal with the checkout. Checkout is now nearly always complicated by the vouchers etc that they issue. This needs looking at across the whole chain really as it rather spoilt our meal which was otherwise very good.

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janetgonegardening . 2017-08-21

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Usual good food and excellent service expected at Pizza Express (first time at this one).Waitress was very helpful and food came out quickly plus kids enjoyed the crayon activities.

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Nick S . 2017-08-05

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Always think it's a bit funny to review a chain restaurant where they are seeking to replicate the same experience everytime but as they have some new items on the menu I thought it worth it.This was our first visit to this branch and we have always been fans of Pizza Express and glad to say this one is as good an example as any. We had old favourites dough balls followed by an Americana for my partner while I tried the new Cod Crocchete followed by the Vegan Giardiniera. The old favourites were as expected, delicious while the Cod Crochette were very nice, with a wonderful anchovy mayo on a rocket salad. The Vegan Giardiniera was lovely to look at with the aspargus a vivid green but the base could have been crisped up a bit more and the vegan mozzarella had the consistency of a thick bechamel sauce and a bit 'meah'. Overall, though, still a lovely pizza: maybe they would use real mozzarella if you asked them but I suppose that's no good if you are actually vegan.

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familyguypilot . 2017-08-04

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As a 1st time visit with my family I must say we are very impressed Very cleanVery friendly staffMost importantly the food was delicious and 100% better if not more better than my local one in Banstead in Surrey The staff the Banstead could and should learn from the staff at Dorchester pizza express and the chefs tooThanks for a perfect visit.

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Jay S . 2017-07-25

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Pizza Express is Pizza Express. The food here was a consistent as ever.But the service was frustrating. Yes, it was a Friday night. It was wet; it was busy. But it felt like the staff didn't really care. So 10 minutes after sitting down, I went and asked whether we could order a drink. That shouldn't happen.After that the service improved and the evening was enjoyable.But if I was a Pizza Express manager, alarm bells would be ringing.

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ratnob . 2017-07-23

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We were visiting Dorchester for the first time and having arrived at lunchtime we thought we would have lunch before starting to explore. There are several restaurants in the immediate area but we have always enjoyed eating at Pizza Express before so thought we would give this one a go and weren't disappointed!Lovely bright, modern, clean eating area with plenty of staff, who were all friendly, welcoming and very efficient. There no steps to tackle to either the restaurant or I believe the toilets (but didn't try them) and with plenty of room between each table, it would be easy to access and move around if you had limited mobility or were a wheelchair user.Having made our menu choices the pizzas arrived quickly, were piping hot and absolutely delicious. Within the hour we were on our way exploring Dorchester and if we make the town our home in the future, we will definitely be back to Pizza Express for another lovely meal.

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Louise B . 2017-07-02

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Used a voucher of 2 courses for £9.95 and the variety of food was good.Lovely tasty pizzasOur waitress called Felicity was great and her customer service was fab :)

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laura m . 2017-06-30

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Visited with the OH for a quick meal before going to the cinema. Great service and amazing pizza. We will definately come again when we get another opportunity.

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MsRobinson1972 . 2017-06-29

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We treated ourselves on our first night of our holiday and even though we hadn't booked, we greeted and seated immediately. Our waitress was lovely, giving us plenty of time to select our courses, while enjoying a drink. Eating Al fresco after travelling on one of the hottest days was lovely. We selected cheesy garlic bread and risotto to start, followed by a Sloppy Guiseppe and Calabrese pizzas, accompanied by polenta fries to share. As usual we could not decide which pizza to have, so shared them. Both were lovely, freshly cooked and packed with flavour. We were so full, we couldn't manage a dessert.

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Helen H . 2017-06-24

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Totally enjoyed our visits this week with a few friends and family. A lovely woman served us, catering for all our needs.. especially the kids which was great :) can't wait to come back next week!

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Terrileigh C . 2017-06-19

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We came at half 7/8 just after dinner rush I think, so was expecting the food to take awhile but it came out very quick which was great. We werent sure if we had to wait to be seated or just sit down so we were awkwardly stood at the door for a few minutes, but I could see they were busy so I can understand. We were greeted and the waitress quickly made up our table in no time. We ordered the dough balls for starter and they were amazing. Then in no time at all our plates were taken, next lot of drinks and our mains brought to our table. We had two pepperoni pizza classics and a margarita pizza classic which was lovely. I would definitely recommend coming here as the service was excellent and very fast, working as a barman/waiter myself I know how stressful it can be doing table service sometimes. Tipped the waitress and went away very happy

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Matthadfield14 . 2017-05-26

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The food and service was great. Friendly and polite staff and nice food as well. However we were overcharged on our bill - why did we check it? Whilst eating we overheard two other people being overcharged and hence decided to check ours - to be fair I don't think this is the fault of the staff, just the automated till system. Good food, good staff, check your bill!!

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nigelw39 . 2017-05-22

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We visited this restaurant on a Friday lunchtime before a visit to the nearby Odeon. We went online and there was a fab deal of starter, dough balls, mozzarella garlic bread or tomato and mozzarella salad followed by any classic pizza for £9.95. Brilliant food as always in this nationwide chain of restaurants although what really stood out was the lovely waitress for whom nothing was too much trouble despite the fact she was working almost single handed!! (12th May approx 12.15 ish - you should be proud of yourself!!) Very friendly at waiting tables and we didn't have to ask for anything, even water!! Apologies for not asking her name as we had a chatty conversation before we left. She is a credit to your company and made a straightforward pizza visit an even more enjoyable one! A credit to the chef now and will definitely have the same pizza as my partner next time....a florentino (spelling? Sorry!!) garlicky spinach with a perfectly cooked runny egg on top! Delicious and thank you!

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Christine M . 2017-05-13

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Good service. Reasonably fast considering it was about 7:30 in the evening and quite busy...another kitchen on show, which I like. We chose quite spicy pizzas and they didn't disappoint! Prices seemed a little high but I think most people appear to have some sort of half price or money off vouchers which would make it more affordable - it was out first visit and spur of the moment but I think if you eat out more regularly than us, you know where to find the vouchers! Other Italian food was available such as calzone and also healthier options which include a salad.

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Harminfra . 2017-05-04

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As the title suggests this is my favourite of the restaurants at Brewery Square. There is always a good choice of pizza and pasta dishes and they are always exceptional quality. The prices are fairly reasonable and if you work in the NHS you get 40% off the bill on particular days which is a fabulous discount! Team that with free parking after 6pm and you have a good, low cost night out! We have never had to book when coming here although as with all restaurants it's always worth booking if you are a large party. I believe there is a service charge applied for tables over 6 people too.

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Lauren G . 2017-05-01

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We met up with the rest of the family and our Grandaughter's friends after they had been to the cinema next door. The children's menu is exceptionally good value. The adults made use of a Voucher cloud deal . Our starters were very tasty and the mains were good too. I really enjoyed the chicken salad. I would definitely choose that again.The drinks are a bit pricey but there was a good choice. Service was quick , friendly and efficient. A special mention for Tyler our waitress who was a delight.

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nessief . 2017-04-29

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Popped in here on a Saturday for luck before the cinema and were seated straight away. Friendly efficient staff. The food came quickly and was properly cooked and correct. We had 2 courses and soft drinks for 2 for under £40.The only criticism would be that there were a few too many check backs - about 5 during the main course alone - and always when I had just taken a bite out of something. One is enough!

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shatterhand55 . 2017-04-22

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Staggered at the appalling customer service by the waitress, who greeted us with short, sharp and snappy questions...which was followed up by plates slammed on our table. To top it all off, our bill came with a secret service charge added on, when we queried this with her she grunted and went off in a strop, with no apology or awareness of the sly behaviour. As we were finishing and getting ready to leave, we could all hear her moaning and groaning that she's needs time off and no one is letting her have any holiday, further reinforcing to us how much she was displeased to be providing a service. We were keen to escape asap and plan to never return back to Pizza Express in Dorchester next time.

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Ziggy46Stardust . 2017-04-17

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Lovely evening. Really lovely attentive waitress. Food arrived quickly. Yummy Americano pizza & side salad + calamari starter & asparagus risotto.Lively atmosphere, good night. Always happy to come here + can use tesco vouchers

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kaz c . 2017-04-13

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I recently wrote a scathing review of a pub in the area which gave us a very low standard of service and to add insult to injury, my account of the proceedings was contradicted by a fictionalised account from the management. Well no such problems here. We turned up and although they were very busy they fitted us in and we proceeded to have an excellent meal and were attended to by very pleasant and efficient staff. The whole experience was as things should be and I must give special praise to our waitress who was a delight. All in all I can highly recommend them.

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Ken B . 2017-04-06

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Food ok but nothing else gained any credit here. Waitress was hurried loud and too busy for us.Table next to service area, suffered from noisy crashing of dishes by kitchen staff.Not a relaxing evening.

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Mike G . 2017-03-31

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I have a confession to make. I have been to Pizza Express in the centre of Dorchester three times in the past year. On every occasion I have gone there because I was "disappointed" with the reception at the reception of one of the other venues around the cinema. So it has always been, at best, a second choice. This weekend, my son and I went along at about 12.15pm and initially tried the Brew House and Kitchen place next door. This was utterly empty, with tumbleweed drifting across it, but it being Mothers Day, they said they were completely full and no we could not have a table. More fool they for accepting bookings at 12.30 to 1.30 and further more fool they for not even asking whether we would be in and out swiftly. We next went to Zizzi, who said they could fit us in provided we were gone by 1.30pm (fair enough) but then took us to absolutely the worst table in the restaurant. There's simply no need for this, and the art of running a successful establishment is to look at things through the eyes of your customer, rather than yourself. So we walked out and across to Pizza Express. Now Pizza Express would appear to have a problem, which is that they do not register on the consciousness of the Dorchester public as being a "great place to take mum and granny for a meal". They immediately said of course they could fit us in, and the two girls who looked after us could not have been more attentive. The food was more or less what it says on the tin. I had the mushroom bruschetta to start, which was not that great - the cream and balsamic sauce comes across a little flat and a little sweet, followed by an excellent pasta dish. My son had a mozzarella and tomato salad (excellent) followed by a pizza. It is not the absolute finest pizza in the world, but it is reliable, and has stood the test of time.We were out of the place by 1.05pm without feeling rushed in any way. There should come a time when we go to Pizza Express by preference rather than by default. They deserve this.

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Tim C . 2017-03-28

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Want for family meal after a film. We had to ask twice for menu for children desert then had to actually look for someone to take order despite asking for coffees never saw them. Our table was part cleared then abandoned. Never going there again

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CaroleMary24 . 2017-03-24

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The food and ambience were exactly what you could expect from this type of restaurant but the service made a real difference: fast, friendly, smiley and attentive.

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KatharinaLuxemburg . 2017-03-05

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Yummy food!! Quick service. Highly recommend the honeycomb slice! Our waitress was Jaroslava, she was lovely and great with the kids that we had with us!

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llsharpe . 2017-02-15

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It's nothing special and seems very overpriced for what it is. All pizzas seem to be a bit fancy. (What happened to a ham and pineapple pizza) £6.95 for a 3 course meal for children was very good tho. Staff friendly enough. But seemed reluctant to clean the table considering it was a quiet (gossiping at the till point instead)

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HayleyH1991 . 2017-02-10

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Came here on a Saturday eve, for an evening meal for ten of us (we prebooked) The waitress serving us was fantastic. Quick to take our drink orders and deliver them.Did not then badger us to take our meal orders, which was great, as it somehow always takes so much longer to decide when your part of a large group! All our food came to us quickly and was all delicious! Unfortunately I didn't catch the waitresses name, but she really was great! No issues with using voucher codes, all straight forward and simple! Considering it was very busy, and had people waiting by the door for tables, the staff were great, and we didn't feel rushed in anyway. My first visit to the Dorchester branch, and defo won't be my last! Thanks for a great evening!

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crispy01 . 2017-02-05

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We had a three course meal for four here on the evening of 28th January. The food and service here is excellent and for that I would have given a five rating. One of the best sharing platters I have had. A totally delicious meal as agreed by all four of us. The service is also very good but the downside on this evening was that the restaurant was cold. Despite the lovely food we were looking forward to getting back in the car by the end of the evening. I want to go back so hopefully it will be warmer next time.

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Nicholas G . 2017-01-29

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Family meal here for the first time and not sure if we would go back. They don't have sweetcorn or pineapple for their pizzas! We happen to like these as a topping choice and feel that they should be available. Our pizzas were ok but if they can't provide a key ingredient what is the point? Service was ok, but a bit over the top and annoying at times. If you want to be asked 3 times how everything is then you won't be disappointed!

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Passenger_Q . 2017-01-21

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My friend and I arrived at 1800. Us 'have you got a table for 3?' Staff 'have you booked?' Well of course we haven't otherwise we would have said 'we have a table reserved for 3'...Not a good start. Drinks order taken. Food order taken 5 mins later and to be fair we hadn't decided. 1 Child dough balls came quickly but then nothing for 40 mins. By which time my friend, my son and I were getting hungry and impatient. We hastened. Food finally arrived after an apology. Staff then kept asking if everything was OK, just leave it.... Not happy. But 50% was taken off our bill but £20 for a coke and a pizza each plus a kids meal was still too much considering the stress caused by the delay. Will be wary about going to a Pizza Express again. A mix of staff behaviours towards customers so can't generalise.

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Donna J . 2016-12-19

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Me and my family went for a three course meal to pizza express and loved it. Although it was busy so food didn't come as quickly as normal the food was very good and the waitress' we're very nice. The prices aren't to expensive and there is a children's meal. I would definitely recommend it for family's.

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luke b . 2016-12-03

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Me and my fiancee Love to go There, the service is very nice and their calzone is soooo good! Really recommend this place :)

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Julitta K . 2016-11-25

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A group of 5 of us went and we had previously booked a table. When we arrived they hadn't set up a table so a waitress placed us at the back with only 4 chairs and cutlery then walked away. It took 15 minutes for anyone to take our order and that was only due to us calling them over. After our main meal, no one cleared our plates and it wasn't until the manager walked past and saw we had finished that she cleared them. There was no cake for the chocolate glory which the waitress took 10 minutes to tell us. After we finished our dessert no one came and checked on us. I personally had to go up and ask for the bill. The waitress who had previously been serving us wasn't there so i asked another waitress. She told me that the other waitress would do it for me and then ignored me while i stood next to the till waiting. In the end we waited 25 minutes for someone to give us our bill. I had previously told the waitress at the till that one of us had a train to catch but she watched us stand by the till waiting. I asked her again and she was very rude and reluctant. We were there for 2 and a half hours overall and due to waiting for the bill for so long the girl with us missed her train. There were other people waiting to pay and there was only about 8 tablets in. The food was amazing but overall the staff were rude, ignorant and extremely slow.

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catherinefaysimmons . 2016-11-20

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