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4,0

Based on 510 opinions finded in 1 websites

4.5Ambience4.5Cuisine4.0Price4.0Service
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Score
OpinionsNoteTripAdvisor5104.0

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Used to be amazing but has gone down hill, sausages were brilliant also the French toast was great..

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Fearless823388 . 2023-08-26

MORE AT TripAdvisor

Came for a cooked breakfast which was fantastic. Great food and great service with smiles all around. The weather wasn’t great but we still had a great view of the airfield and saw a chopper coming in.

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PatoRpw . 2023-01-07

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Really great coffee and their lattes are amazing. Great customer service and quick service, always grabbing a coffee when near by. Thanks

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RobertOwen12 . 2023-01-04

MORE AT TripAdvisor

We visit regularly Excellent food that was well cooked and pleasantly served It’s a real treat to get freshly cooked fresh food Xxx

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Navigator64913789758 . 2023-01-02

MORE AT TripAdvisor

Great place for a good cup of coffee and interesting vista. Be a shame to see it go. Even the pilots will miss it if it goes and probably have to put up with a van with greasy burgers!

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robcG605LU . 2022-12-12

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This is a little gem of a place! Fab food, great surroundings and my daughter loves it. We popped in for some food whilst we did some home work....win - win! Staff are brilliant and attentive ....well done all!

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shannnonmac . 2022-11-15

MORE AT TripAdvisor

Bar diferente con vistas al aeródromo. Como curiosidad cundo vas al baño pasas por el hangar lleno de avionetas que da gusto poder ver tan de cerca.

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daleixandri . 2022-11-12

MORE AT TripAdvisor

It has great food, an amazing view and we always have a kind welcome by the wonderful staff. The food is very ambitious but always makes me smile. : ) My dad and I are regular customers and would be devastated if it closed. I've been going since I was ONE and I'm nine now . It's special, unique and family friendly. Please do not let one of my favourite places get shut down!

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katekD8427YC . 2022-10-18

MORE AT TripAdvisor

Great food, great service and always welcoming. Even thought short staffed nothing was too much trouble. Have visited a number of times and service has always been fantastic. Great for dogs too, extra sausages go down well. 👍

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shardy10 . 2022-10-13

MORE AT TripAdvisor

We have been a regular customers at the Hub for several years. The food is creative, varied, and delicious. But what also makes the Hub stand out, is the consistently super friendly and helpful staff, and the tremendous ambience of the venue. It is a real centre for the aviation activity, and not only a meeting place for those involved with aviation at the airfield, but also a hugely valued venue for visitors who simply wish to watch aeroplanes whilst enjoying great food and drink in a lovely environment. The potential loss of this facility as recently published, would hugely detrimental to the airfield.

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Dom H . 2022-10-12

MORE AT TripAdvisor

Great to sit outside or at a window watching the airfield activity of plans/helicopters coming & going and taking in lovely countryside - incredible setting. Service from all staff is very attentive and kind but not intrusive. Menu is great and the quality of food wonderful, really good portion sizes.

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147phill . 2022-10-10

MORE AT TripAdvisor

Enjoyed a delicious cup of coffee in fabulous surroundings - what a gem. I wish I'd discovered it earlier. The food looked delicious and we will certainly be back. How could they not renew the lease on such a local asset.

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JaneR712 . 2022-10-10

MORE AT TripAdvisor

Love this place - it's always there when you need it, to pop out with family, friends or just on your own for some time away to visit and watch the planes, relax and observe in wonderment. A real Surrey and Redhill icon :)

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FreoElle . 2022-10-10

MORE AT TripAdvisor

Enjoyed a lovely brunch, good food, great views of the beautiful Surrey countryside, and lots of interest with little aircraft coming and going. Plenty for the aviation history buff in the cafe and the hangar Very busy but staff friendly and efficient.

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Y5541EBbeckyf . 2022-10-09

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Fantastic staff fantastic food fantastic location. You could not ask for any more except for the Redhill management to change their mind and let the pilots hub continue serving excellent breakfast and lunch to the public.

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DonnaLovegrove . 2022-10-09

MORE AT TripAdvisor

Went today for a birthday lunch, staff were fabulous and put together a special birthday dessert with a candle. Thank you for a fabulous lunch, in a unique setting. Great atmosphere. Loved it

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francesbV4845CP . 2022-10-07

MORE AT TripAdvisor

Everything is good. Food, menu choice, service, view and atmosphere. Light aircraft taking off and landing. Sadly for no accountable reason Redhill airport has decided to close them down much to the distress of all effected.

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Dave M . 2022-10-07

MORE AT TripAdvisor

This Has Always Been One Of My Favourite Places. There Are Not Many Places You Can Enjoy Fabulous Food While Watching Planes & Helicopters Take Off And Land. Today I Visited With My Mum & We Were Well Looked After By The Fabulous Elaine. It...

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HowieMac . 2022-10-07

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Went there to see mates who were telling me about this place for months. Finally I got why they loved it. Warm, welcoming staff, frindly crowd of people who appreciate the view of the planes. Good quality food, delicious hot chocolate. This place have a...

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213aleksandrag . 2022-10-06

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Great food, great staff and great to watch the planes going in and out. The breakfast were really tasty and good value for money.

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RogerGrunsell . 2022-10-06

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Love this place, a lovely location to sit and have a coffee while watching arriving and departing planes and helicopters. Great to be so close to aviation which is hard to come by now days. Great food, atmosphere and staff are really friendly.

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stevoc458 . 2022-10-06

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My wife and l went here with a friend ... we were agreeably surprised by the pleasant and helpful staff plus wholesome food at sensible prices. The view onto the airfield is great with small aircraft and helicopters animating the scene. Be prepared for a...

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Deodar . 2022-09-25

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Whether you love aviation or not this is a great place to catch-up with friends and family, have been coming here for years now. Great food and friendly staff, you may have to queue to get a table due to being a popular destination, specially...

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PAB_Creative . 2022-09-25

MORE AT TripAdvisor

Always love popping into the wonderful Pilots Hub. Fab location, lovely friendly staff, great menu, delish food at great value... and a relaxing vibe watching the small aeroplanes and helicopters come and go. We've been coming for a couple of years now and always feel...

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rebeccapV5005AH . 2022-09-22

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On a small airfield, overlooking the runway, with lots of interesting aviation memorabilia and old photos. The food was excellent and so was the service - staff could not have been friendlier.

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rutnoz . 2022-09-21

MORE AT TripAdvisor

Breakfasted from 9 to 12. Excellent, food, coffee and service. Have visited several times in the past and will return. Thank you Louise and all at the PH.

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Chris M . 2022-09-10

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The team at Pilot’s Hub always go out of their way to make you feel welcome. The food is excellent and reasonably priced and the service is fantastic. On the day in question it stormed part way through our meal, despite us having chosen to...

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sarahcV2981KU . 2022-09-07

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Truly the most horrible Nicole’s salad I have ever had. The salad element was wet and dropped water when I lifted it on the fork, had no seasoning and lacked any strong flavours which you get from some leaves. The tuna was tiny a pathetic...

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Simes1965 . 2022-09-02

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bit pricey but breaksfat was very nice and you can see planes landing and taking off great for the kids.

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Jriley1212 . 2022-08-29

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If you come here be prepared for a long wait – even if it’s not busy. On a quiet midweek morning with a handful of punters in attendance, we ordered breakfast (a small fry up and eggs benedict) at 09.05. After 25 minutes waiting for...

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J5443MMpeterf . 2022-08-24

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I am a pilot based at Redhill and a regular visitor to the Pilot’s Hub. Great food, always efficient and friendly service and Louise makes sure customers are well looked after. Richard

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richardmZ5266AP . 2022-08-21

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First of all we had to queue for at least 20 mins before being seated despite there being numerous empty tables visible. We stayed outside and the huge queue remained the two hours we were there. It was baking and there is zero shade for...

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300EmCC . 2022-08-07

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Expensive drinks served with no attention to detail. Crockery not very clean. A few sad cakes on offer. Wasps everywhere.

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SarahLCutler . 2022-08-06

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The surrounds of this cafe are great, and our two young boys love watching the comings and goings of the aircraft. The venue itself is okay. The tables outside are a touch rickety, lacking umbrellas and sometimes not as clean as you would like -...

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sibo1234 . 2022-08-06

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Well it’s beyond belief the way they operate there. Very nicely decorated interesting aviation history and access to aircraft but the service is just appalling . They throw the menu at the table leave u sitting there until you have lost the will to live...

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Warren H . 2022-08-04

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Kept waiting at the gate to be seated when there were at least 12 empty tables. Said they would come and take order. They didn’t. Husband went in and ordered drinks and cakes for us and the children. He brought the drinks out and said...

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peapodSussex . 2022-07-28

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Having waited outside the cafe for 30 minutes whilst were being readied, it would speed up the process if management showed the young waiting staff how to use a tray and stack a tables worth of dirty crockery on it rather than they take 4...

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Alan H . 2022-07-27

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We popped by yesterday for breakfast and what immediately warned that they were short on staff and that service may not be as quick as usual. We had no problem with that as we were in no rush. We actually only waited about 10 minutes...

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anniebry27 . 2022-07-18

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Just like to say this morning, we had an amazing breakfast and one of the best breakfasts we've had in many years. The presentation and quality of the food was outstanding. The staff were super, looking forward to going back. The menu for all too....

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Jackie B . 2022-07-17

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Took the memsahib for a very sunny lunch and was delighted The Amatriciana pasta was sensational and the St Louis burger huge and moist and near perfect with the accompaniments. Lovely place to chill out and watch the planes and helicopters.

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WarleyWasp . 2022-07-17

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Visited on abeautiful sunny warm day. Lots of activity on the airfield to look at. Knowing the portions were generous we shared a sandwich and a bowl of chips. Both were superb. The chips had a lovely flavour and I was convinced they had an...

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AshtdMan . 2022-07-16

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We’ve been here twice now with friends and the experience is poor. Long waits for tables, long waits for ordering, long waits for food. A very hot day today and no umbrellas on the outside tables despite the baking sun. The umbrellas they did have...

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Redreviewer . 2022-07-16

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With a long, hard, day ahead, I was so looking forward to an early (8am) breakfast. We arrived at opening time and went to find a waitress for us to be seated. The telling off from the waitress was awful. Clearly, we should have waited...

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SurreyHarley . 2022-07-15

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We came late Saturday, a large family group of 11, shortly before closing time. The young staff were courteous, helpful, and we enjoyed the food and drink provided.

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stephenhS6318AH . 2022-07-11

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This is a well located cafe let down by utterly awful service and resulting extremely long waiting times. It is a shame as this could be an excellent venue.

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Compass03065749269 . 2022-07-09

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Staff are appalling, with clearly no experience or oversight. The queue to be seated was round the the corner, whilst numerous tables were empty. Waitress was bringing out orders to the wrong tables. If you want to watch the planes, bring sandwiches and sit on...

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Scar66 . 2022-07-09

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Still a lovely location when the weather’s good. We were greeted with a notice apologising for staff shortages but counted 5 people serving so assumed the shortages were backstage. It’s always been busy, especially at weekends but it just doesn’t run well now. Because of...

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richard q . 2022-07-06

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Great to spend a few hours alongside our son's flying lesson yesterday. We were made to feel welcome by the team and they were very accommodating. Looking forward to coming back!

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Brixtonboy . 2022-07-04

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Arrived for lunch, food excellant with a modern menu,friendly staff all set in a very relaxing atmosphere,highly recommended will certainly visit next time we are in the area

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coling937 . 2022-06-27

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We booked a table for 11am for myself, my husband and our 3 year old daughter. We were 5 minutes late and apologised but were shown to our table - so far so good. Half an hour later someone finally turned up to take our...

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tipsfromthefringe . 2022-06-19

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Went for a breakfast. The young staff left us and a group of 6 waiting to be seated while the staff chatted and texted on their phones. Once chased, we were seated around the corner away from any views. We asked another staff if it...

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Moose2427 . 2022-05-26

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Visited with my son on Saturday as we had heard such good reviews about this place. We arrived at 11.45am, my son was really looking forward to having breakfast there and were first in the queue waiting to be seated. There were empty tables outside...

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Lavender4628 . 2022-05-26

MORE AT TripAdvisor

Don’t order a breakfast with tomato. Mine was totally raw, I don’t think the tomato had been cooked in anyway.

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Peter S . 2022-05-25

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We went today and (for the second time in as many visits) had to queue for 45 minutes with no clue how long we’d have to wait. It was nice weather so we gave the benefit of the doubt and stuck it out. When we...

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roselA3518TQ . 2022-05-22

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Arrived to a queue of 20 ish people - decided to wait as it was a nice day with a nice view on the side of the airfield. Staff member comes out to say the wait could be up to 1 hour and she had...

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mark4mc . 2022-05-22

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Wow. We showed up having read on the site that they do not take bookings but just show up and ‘we’ll look after you’. That quote from their website is not true. Massive queue, no hurry to sit people. Lots of empty tables. Weird. Not...

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961laurenk . 2022-05-22

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The good thing about this place is that there's lots to see. Especially for young families. Planes and helicopters coming in and out of the aerodrome all the time. However, the menu is very poor in terms of vegan/vegetarian options. There were few sandwich options...

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N8022TYcb . 2022-05-20

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We have to 'kill time' when we visit the airfield - what better place then this great restaurant. Staff are very friendly, with excellent service. The menu for breakfast/brunch provides a great choice. if you go the whole hog the 'MTOW' is great quality and...

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Andrew C . 2022-05-19

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Went there for the first time today with two old friends, well people who were old! and was truly delighted with the venue from the greeting, help in choosing the right table, the brunch experience it just got better and better. The menu is modern...

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WarleyWasp . 2022-05-18

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We popped in on Saturday for breakfast with the wife. The weather was far to nice to not have breakfast in this amazing spot. Speedy service for our coffee served by a smiley young brunette lady and breakfast served by a very cheery red head...

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bobsanewman . 2022-05-17

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9 of us for breakfast including 4 children, we chose to eat inside so our food remained hot while we were eating and the staff immediately laid the large round table for us. We then enjoyed our lovely breakfasts leaving all our plates empty and...

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Alan S . 2022-05-07

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Visited this morning, had a beautiful breakfast, fantastic sausages and great coffee. Very accommodating staff as there were 9 of us, great service, lovely staff.

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Flushdrawsurrey . 2022-05-07

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This place used to be a very special venue to visit and I was proud to have it on my doorstep. The service, food and ambiance were always 5*. Today was an absolute disaster and cost us £45. We queued for over 1 hour and...

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Linda P . 2022-05-03

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This place has massively gone downhill. Whilst I don’t mind waiting about 45 minutes for a table I don’t expect to sit down and then wait a further 40 minutes after ordering food for the food to then come out barely like warm and cold...

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90plumb . 2022-05-02

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Went today on Sunday and expected a queue as always. After queuing for 1 hour, we heard people at the front of the queue walking off telling the rest of us they’re no longer serving food. So I went to find a waitress who had...

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Kylie B . 2022-04-24

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Sunday morning and you expect to queue a little! However, waited 45 mins in a large queue, then only to then be told all the foods gone, no more seating for the next hour and take away tea and coffee only. I felt sorry for...

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CYOB66 . 2022-04-24

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We visited today for a late breakfast and if it wasn't for the planes taking off and the exciting helicopters we would have left . We waited over an hour for food and I had to ask 3 times where our food was. I wish...

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MrsBiscuit0 . 2022-04-24

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Great location with so much potential but have tried to tolerate the waiting time for food twice now after giving up on it a long time ago and will never return. Food isn’t great, service is shocking and the wait times for food is well...

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gemma5983 . 2022-04-23

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We went here as a family for lunch. We were seated on a table that was not cleaned and neither were any of the other tables. We waited nearly an hour for our lunch. My glass had lipstick marks and when I pointed this out...

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Wanderer34140624005 . 2022-04-14

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The Pilot's Hub used to be fantastic - an amazing location, good food and great friendly service.....but something has changed....it's terrible now! You have to queue to be allowed in, the place is filthy and service is glacial. We waited over 45 mins for 2...

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DasBahnstormer . 2022-04-11

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We arrived at 11:10 and there was a queue of about 8 people in front of us. The queue slowly went down over the next 20 minutes, so staff were coming out to find free tables and could clearly see people had been waiting and...

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KimBergin . 2022-04-03

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We used to go to this cafe in 2014/15, and it was superb. One of the best full English breakfasts around, plus the ambience and the working airfield out the window. A real gem. Went there this morning and what a transformation! The staff are...

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PurleyDude . 2022-04-03

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Had a Stunning Quick Cup of Coffee and a Croissant with a side order of Irish Luck 🍀… Which helped my Son PASS his driving test x thank you Ladies x

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Antony Z . 2022-02-28

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This used to be a nice cafe, now it's trying to be some sort of strange cafe / restaurant mix. This means you are paying restaurant prices for cafe food served in a cafe environment. The food is ok, but only ok. They certainly know...

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edthedead . 2022-02-27

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The smallest and meanest £3 Slice of cake (gluten free) where server tried to use contaminated knife to cut, and a £6.50 tuna sandwich to take away.. stay away and avoid

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H871LJthomasm . 2022-02-26

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We have visited many times - and I would agree with many of the previous reviews - at the time they were written. However - someone in management has listened to previous criticism. The service today was first class. Our waitress was attentive and polite...

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Kim H . 2022-01-14

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We come here fairly often, and we’re always left a little disappointed. The main reason for coming is the location. Wonderful airfield views mean that my daughter’s av-geek side is satisfied. The service has been really poor lately, slow, no attention to detail, and not...

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lukew526 . 2021-12-07

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Came in for breakfast for a family members birthday. Queued outside for a table for 45 minutes and we’re promised we’d be able to order breakfast, by the time we made it inside we were sat at a table for a further 25 minutes where...

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Lukewalker123 . 2021-12-03

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Used to be able to order via phone, now it's an answer machine directing you to website for daily menu. Take an order for for 4 sandwiches from my colleagues (all employees on the airfield). Go make the order at the counter and told the...

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V3648TUstevel . 2021-11-06

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Have visited the Pilot's Hub 4 or 5 times previously as it great for the grand kids to watch the planes and helicopters sometimes a few feet away coming and going. One a dry day, especially in the summer you can sit outside have a...

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TheJarvs . 2021-10-31

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Arrived today, Tuesday 5th October around 10:10am. Ordered breakfast and pot of tea by 10:15am. Tea arrived within a couple of minutes. Waited 15 minutes before asking for progress of breakfast. Waiter said, ‘didn’t my colleague tell you, there was a mixup in communication. My...

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AMG0968 . 2021-10-05

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Very disappointing. Am hour wait for a burger which was just average. To be fair he offered a discount but we won’t be going back

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Voyager56519587790 . 2021-09-23

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We go here often with my little boy who loves planes and helicopters. Always something to watch. Staff have always been friendly when we have been, such a great place to have a cafe. It’s nice to support a local small business.

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J9949WTamyh . 2021-09-12

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Arrived at lunchtime and shown to our table, then placed our order. My husband's food arrived very quickly, but unfortunately I had to wait a further 20 minute for mine. It was supposed to be a Caesar salad with no chicken as I'm a veggie....

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Meander697790 . 2021-09-10

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It must have been a decade since I posted a review here. After today’s experience at this place I just felt so compelled to look up my old login details and provide some feedback. I took a lunch today with my family to visit this...

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Reu79 . 2021-09-06

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We came here on a Sunday afternoon hoping for some tea and cake. The sign says 'wait to be seated', after waiting some time in the queue (in the cold) with no one coming out to see us (and seeing plenty of staff inside an...

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magnoliasunday . 2021-09-04

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Location is brilliant, you are in touching distance of planes and helicopters taxing. Quick to take order, drinks arrive timely but food took 45 minutes from order. Not ideal with hungry kids. Shame, such a lovely location.

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963tedb . 2021-08-30

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Found this cafe by chance a few years ago & fell in love with it. Have visited often with family & friends & always had a good experience. During lockdown they were doing takeaway & hubby & myself popped down almost every weekend for sandwiches/cake/Cappuccino...

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Gixergirl600 . 2021-08-19

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Stopped off for a pit stop after an afternoon at Tilgate Park. Kitchen has just closed but the owner offered us some tasty sandwiches which went down a treat. Kids loved the helicopters and planes flying around us. Try the Oyster and vinegar crisps!

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bobnmillsy . 2021-08-18

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This was my first visit as a midway point when meeting up with a friend and it did not disappoint. Whilst the menu is not extensive, my chicken squewers were tasty and served in good time, especially considering how busy the place was. Obviously a...

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hillyjbean . 2021-08-14

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Our group of four stopped for lunch. Not much on the menu other than burgers. Waitresses were charming but service very very slow. Had to ask for cutlery. Three of our meals came up after about 1 hour! My cheddar cheese sandwich was pityfull -...

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frank_tinsley . 2021-08-11

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Lovely location and the food and prices looked good for lunch however, the service was atrocious! Very quick to come and take your order but, after an hour with our coffee and soft drink consumed, we still awaited our food and with only an hour...

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WyrreJ . 2021-08-03

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Went to the Pilot's Hub on a whim because of the outlook onto the airfield. This indeed was quite pleasant. Planes and helicopters taking off and landing made a nice change. However, I was disappointed by the menu. Very limited menu and I opted for...

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Alan H . 2021-07-20

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I have visited the Pilots Hub many times over the years and it's so sad to see it in such a decline. The last time we went we found (who we assumed to be) the manager very rude but just put it down to maybe...

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P9414KGsl . 2021-07-07

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I am a regular visitor for the Pilots hub, especially for work meetings. The cafe is amazing not only for its food but the views watching flat wings but more interesting is the helicopters that come and go. I highly recommend this totally unique cafe,...

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E5299DWjanetc . 2021-07-01

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I needed a place away from my usual stomping ground to meet some friends. Having been here for a coffee recently it seemed an ideal spot as I had a vegetarian friend and had seen quality of food. Was not disappointed. Both the vegan and...

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Kate B . 2021-06-28

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The Pilot's Hub popularity speaks for itself. Excellent food and friendly hard working staff make visits here a pleasure. There are vegan options on the menu for breakfast, lunch, and dessert! The vegan chocolate cake is popular with all, so check Instagram or ring ahead...

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EdwardVulcan . 2021-06-27

MORE AT TripAdvisor

Really family friendly place, with excellent fresh food , fantastic views of the plans, staff was really friendly and helpful, good choice of food

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496sammies . 2021-06-26

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Visited the pilots hub, food was amazing, service was quick and friendly (served by the lovely Louise kingsford) Best place to eat with a view of the planes and helicopters taking off and landing. Humble prices. Great little place hidden away in Surrey.

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glend678 . 2021-06-25

MORE AT TripAdvisor

We have been here several times before and looked forward to a socially-distanced return visit. Not sure if it was the humourless owner who dealt with us but he seemed impatient and kept asking if we were ready to order after only a couple of...

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looeisbest . 2021-06-14

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