GastroRanking
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4,0

Based on 1.177 opinions finded in 2 websites

4.0Ambience4.5Cuisine3.5Price4.0Service
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We have been to Pier 64 many times over the years and always found it’s standards excellent until yesterday. The service was poor with long periods of waiting and even having to ask to order drinks and food. The food was disappointing with overcooked fish, hard roasted potatoes and dry Yorkshire puddings. The vegetarian roast dinner was of poor quality and unimaginative. When we ordered our deserts one was forgotten and one of our party got her cup of tea so late that it was not wanted in the end. Overall a poor meal and we will not be going back. Such a shame!

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LynneE939 . 2020-03-02

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Delicious afternoon tea, quality ingredients, beautifully presented and plenty of food. Very accommodating, pleasant and polite members of staff, beautiful setting, highly recommend.

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MAGPIECHIQUE . 2020-02-29

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The score doesn’t really reflect the food or service , I have only given it a 3 rating because the booking system is horrendous . I tried to book online , but the system didn’t have any availability for the next 3 months !!! I rang , and spoke to someone , who was rude and unhelpful. He said there was no availability until March 12th , due to a private function !!!I left 2 messages but didn’t get a reply back , my wife emailed and was offered just one time 12:00 noon , which was really too early . We wouldn’t have bothered but we had a Travelzoo voucher , we arrived and for half an hour were the only diners . When we left at around 2:00pm there were still several tables free , they need to sort this out or they’ll lose customers .The food was very good , we had to send the squid back as it was a little under done ,the replacement was really good , the mains , we both had tuna , were superb , cooked to perfection , seared on the outside but still pink in the middle . Nice fresh vegetables to accompany them , the service was also excellent and I was more than happy to pay the service charge . I would go back if I could actually get a table when I wanted it , another thing that I find annoying , steaks don’t come with any accompaniments , these are all extra , making the steak , very expensive

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mog120 . 2020-02-28

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Brilliant 3 course dinner. Prawn and crayfish cocktail had plenty of prawns and fish and very tasty. The steak was amazing we had a sirloin and fillet and both seasoned and cooked to perfection. The chunky fries and side of brocolli also excellent. Probably the best steak mealI have ever had. The service was also spot on. Would definitely go back

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roadrunnerandy . 2020-02-28

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Really enjoyable evening. Lovely food and very attentive, friendly staff. Nice atmosphere and would recommend.

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Clive S . 2020-02-28

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I Bought a voucher for my mother for an Xmas gift & so glad I did. We visited a few weeks ago and the food was amazing. It was a Saturday lunch time and they had a great deal on. Brilliant view from restaraunt and staff so helpful. Everyone really enjoyed their meal and we will definitely be returning!

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daniellecarne12 . 2020-02-25

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Visited with family as a group of five. Pier 64 is in a great setting with views of the Marina. I imagine in the summer it would be very nice on the balcony. However... I probably would not visit again. We sat down and waited around 10-15mins before having to ask someone if we could order some drinks. We then had to ask someone if we could order our food, we then waited 40 minutes for our starter. The mains didn’t take too long to arrive, however we had to go and find someone to ask to order desserts. We weren’t being impatient, they just did not have enough staff. They gave a table nearby a free bottle of some alcohol because of how long they had been waiting.The food was actually good. The set menu is good, however, you have a choice of fish, veggie or a meat. If you want meat you have to pay a surcharge.

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JH_TripA . 2020-02-24

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We visited on a travelzoo voucher with friends, we hadn’t been before and hadn’t looked the place up so didn’t know what to expect. We sat in the bar area because we’d arrived quite early and had a few drinks, the Prosecco was nice as well as the rose sparkling wine. We had a variety of meals and everyone thought it was very good. I had the tempura cauliflower to start, which was amazing. For main I had the fillet steak, which was very good, the Parmesan and truffle oil chips were great as well as the tender stem broccoli side. I had the cheesecake for dessert, it was nice but could have done with a bit more flavour. Overall, great value for what we paid considering we had a voucher. The cost was under £40 each, despite extra supplements and excessive amounts of alcoholic drinks, the food quality was great. The staff were also friendly and generally great throughout. We would visit again.

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TomBooze . 2020-02-21

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We went on a Thursday night for a family meal for our first visit .The location is excellent overlooking Penarth marina .The decor is very nice .The staff were friendly and attentive .The food was very nice with good portions my wife’s scollops were excellent .Prices were average for the class of restaurant .

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186459And123 . 2020-02-21

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Had a big birthday meal in here for the father in law which I arranged. Everything went smooth and the service was great which made me look like a hero. We'll be back soon!

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90gosiak . 2020-02-04

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I've been going to Pier 64 for years and have never left disappointed. Most recently went this Saturday for my Father's birthday - had the chateubriand steak (four of us chose to have it actually!) and it was absolutely mind-blowing!! There's a real sense of occasion at Pier 64 - it's the perfect place to go when you are celebrating and want to go somewhere special and dress up a little bit! It's luxurious but not pompous. Staff are always superb, food is great, wine is exquisite. It's 10/10 every time.

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chrystithompson . 2020-01-27

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Awesome food! Fantastic service, thank you Kellie! Great atmosphere and views, would highly recommend. We'll be back soon!!

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-_--Jay-0-Jay--_- . 2020-01-24

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Great location and a relaxed but vibrant atmosphere to enjoy quality food and great service. Kellie was our server and was fantastic making the night even more enjoyable. Will come again.

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daviddM6961VJ . 2020-01-24

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Went to pier 64 for food for my partner’s birthday. Bar staff really friendly and helpful with wine choice- wine was great! Mussels starter was very salty and main course was okay but nothing special. Expected more as have been waiting to visit Pier 64 for a while and had heard good things. Service was slow and we waited nearly an hour for starters and they then added a 10% service charge to the bill.

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Sarah G . 2020-01-17

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Food is good- scallops good, chateaubriand was dry for medium rare but had the most terrible service experience. It took 90 mins between our starters and mains.

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nolanar . 2020-01-13

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We had a really nice time on a Saturday lunchtime visit. There was a really nice informal atmosphere, the food came out at a relaxed pace and was very tasty. The set menu was great value and the service was very good. Only gripe would be that I ordered my steak medium rare and it came out medium. Much bigger things to worry about in the world! We’ll definitely go back, very nice.

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Pablo19760 . 2020-01-12

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My husband and I dined here last week and we had an amazing meal! The steaks are truly melt in the mouth and cooked to perfection and the sides are delightful. We have eaten here before but this time it was completely off the scale in terms of service, food and price.

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2018_LauraL . 2020-01-06

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We had a meal at Pier 64 which we found to be pleasant overall. The steak was fine - nothing special, but tasted nice. The sides were really tasty, especially the creamy mushrooms. Our friends had pudding and felt that it wasn’t worth the calories. The staff were really nice but managed to confuse both the drink and food orders.

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Surrey1983 . 2020-01-03

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Have been to Pier 64 a few times but went again in the run-up to Christmas to try their festive-themed afternoon tea. The sandwiches, scones and cakes were all lovely and we had amazing service from our waitress, Mel, she was really attentive - always checking in with us if we needed anything, thanks Mel!

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JonesGiles . 2019-12-31

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We went here again for X Mas lunch, the second year in a row. We were aware the restaurant had new owners, and new staff, but I am pleased to say that we were all hugely impressed, yet again, at the amazing punctual service and delightful food.

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DogWalkerSouthWales . 2019-12-26

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We booked in here following our daughter’s graduation ceremony, we had eaten here before and loved it, so thought it would be a good place to visit again. We were lucky it was open on a Monday night, not a lot of decent places are. The staff were fabulous and very attentive, the food excellent as was the wine. Our guests were also suitably impressed as well, always a good sign!

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Allison V . 2019-12-21

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Went for a Sunday late dinner and was surprisingly pleased with everything. Warm welcome as we walked in, carefully looked after, not pushing at all service, relaxed atmosphere, delicious food and here I will go in detail as I wasn't expecting much as not long before going here we tried the other high rated fine dining and left extremely disappointed so as I said, wasn't expecting much better here but...here everything was excellent food was beautifully cooked and presented. I had scallops for appetizer and stoned bass for main course and as a gourmand I got addicted to their food and keep returning.

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MaddameGourmand . 2019-12-18

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We visited Pier 64 for our work Christmas party and had a fabulous evening. The food was lovely, and there was an excellent live singer who added to the fantastic atmosphere. A brilliant evening all round.

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Rebecca_J_Welsh . 2019-12-16

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Myself and my partner came here this afternoon for Sunday lunch. The waitresses/ waiters were very friendly & accommodating! We both had beef and lamb, the meat was absolutely beautiful. Although the veg was very very hard. They were like bullets & I like my veg soft! When I asked the waiter if I were to come again, could we have veg boiled instead of steamed he said they could to that. Anyone who likes their veg like me (like mush) ask them to boil & not steam! Brownie was very dry too :(

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84garethm . 2019-12-15

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Another fab evening at pier 64, camembert was delicious, my fillet steak was amazing and service from Mel was fab as well! Shame I couldn’t fit dessert in too!

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melpx . 2019-12-15

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We had a very enjoyable afternoon wining and dining here for our ladies Xmas lunch. The service provided by Melanie (I think) was ‘smashing’ she was great. There was a lovely atmosphere in the restaurant at the time with minor delays due to the festive time as always but staff kept us informed and looked after so all in all good day out .

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Pikelette51 . 2019-12-14

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I went to a works Christmas party at Pier 64 and was a bit apprehensive at first as it was my first visit to the establishment. My brief summary is as follows: Food brilliant, Staff Fantastic. I will definitely visit again.

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E8926MLdavidk . 2019-12-13

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it was that time of year again when we love to visit Pier 64 for their version of Christmas Turkey; so different to the norm and a very tasty treat. Sadly they did not have the wine we had selected on this occasion but our waitress Mel soon sorted an alternative and nothing was too much trouble for her.

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Brian R . 2019-12-12

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This is an amazing place, with amazing staff, especially from our waitress melony! Really quick and super freindly place to eat!

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Aliciaswift . 2019-12-12

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Amazing food, we ordered from the Al a carte menu and we were not disappointed. The setting is modern and stylish and the staff were attentive. Great restaurant.

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michellebF9405VQ . 2019-12-11

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Come with friends had the best steak ever and fab service by Melanie would highly recommend the place to people to come and have a lovely evening meal and be served by the best.

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776curtisw . 2019-12-11

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Thankyou for an excellent Christmas lunch with my friend of over 30years .

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tracy h h . 2019-12-10

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First experience at Pier 64. Will definitely not be my last.. We went for lunch today to celebrate my son's birthday. It was very busy with work Xmas parties etc. Great food, although quite a wait today for our main meals because of how busy they were. Well worth waiting for. Great service from our waitress, Mel..

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trevmue . 2019-12-10

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Thank you for a lovely evening. Mel, our waitress was great. She accommodated our every need. Food was delish and atmosphere was top notch.

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A465WMnataliel . 2019-12-06

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Turned up here for a late lunch on 3rd December. Four adults and a very little person. It was surprisingly quiet but quite excellent in every way.

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mysonGeorge25 . 2019-12-03

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Nous sommes déjà des clients réguliers jamais déçus.

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70edd . 2019-12-02

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Ate her on a Sunday and had the set Sunday menu. Food was good but could have been hotter. Service was a little slow but that wouldn't put me off returning.

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dills405 . 2019-11-21

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We had a lovely lunch for my mum's birthday! Food was delicious with lovely views of the harbour! Our waitress Mel was very accommodating and looked after us well. My dad's belly pork came out very dry, but the staff were apologetic and offered him another meal on the house! So all around great service and lovely food - we will be back :)

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Sarah L . 2019-11-19

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The food was absolutely delicious my steak was cooked perfectly. The service was great and sitting in a table of ten we had no delays all the food came together. Great evening .

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HughbertCornwall . 2019-11-19

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Excellent food, friendly staff, nice views from the terrace out to the Marina. Highly recommend your next evening out to go there.

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Lee M . 2019-11-17

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Good food, friendly staff, clean and tidy. The place to go for a romantic dinner you will not be disappointed.

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Antloach . 2019-11-17

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Had lunch here last Sunday which was our first visit in a long time. So delighted to report that food service and welcome was back to normal. Sure it will become busier when word gets around about the much needed improvements that had been made.

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X8595STdavidt . 2019-11-11

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Lovely atmosphere and great food. The service was amazing especially our waitress Melanie who went above and beyond and made our visit special. Would definitely recommend

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Emira H . 2019-11-07

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Had a beautiful Sunday Lunch (beef cooked to perfection) with a lovely setting overlooking the marina and attentive staff

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cidertree24 . 2019-11-04

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Able to park opposite for free in their own limited space Carpark - we were lucky.

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Jenny C . 2019-11-01

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My second time at Pier 64 and I was under pressure. This was the first time with my family and I’d given the restaurant a big build up-would it be as good again? Fortunately this visit was every bit as good as the previous one-and my reputation remains intact.

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binnak2014 . 2019-10-28

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Just got back from an incredible evening at Pier 64. It started with the waiter offering to upgrade our table to one of the comfy booths as they’d had a cancellation, and throughout the meal the staff were just so attentive and friendly and felt like they couldn’t do enough for us. They even whipped one of our meals away to keep it warm in the kitchen when they noticed one of our party had gone to the toilet during the meal. Don’t think any of us have ever experienced this level of outstanding service at a restaurant before and it made the whole evening an absolute pleasure. Not to mention how delicious the meal was! Thank you for such a wonderful evening. We’ll definitely be returning soon!

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. 2019-10-22

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Really enjoyable evening with my wife at Pier 64

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IanN334 . 2019-10-16

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Another great meal at pier 64. Had moules to start which were delicious followed by fillet steak which was cooked to perfection. Stan really looked after us!

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melpx . 2019-10-15

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Great location and atmosphere. Sunday dinner with a good selection and good sized potions which I like . The staff where attentive and friendly. A new place for us to have a meal in and local so a big win

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stevelR1990SE . 2019-10-13

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We had a fantastic Sunday Lunch to celebrate a silver wedding. The food was fantastic. What really impressed me were the big bowls of veg on the table and jugs of extra gravy. Top quality!

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300SimonG . 2019-10-13

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I've been to this restaurant on a number of occasions over the last year or two and have always been delighted by the quality of the food on offer, the variety of the menu, as well as the service and ambience.

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RhodriH101 . 2019-10-03

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A warm atmosphere, friendly staff, good service, AMAZING food and fantastic company...Definitely recommended.

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s30pun . 2019-10-03

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We LOVE our Sunday lunches at Pier 64, and this weekend hired the function room for a post wedding brunch with all our family. The grazing table was an absolute showstopper, all our guests had a delicious lunch and loved the experience. Thank you for the perfect finish to our weekend ❤️ A special thank you to each and every member of staff at Pier 64. From the booking process to the staff on the day, you are all professional, friendly and helpful and looked after a very hungover wedding party in the best way possible! Thank you.

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JessMc10 . 2019-09-30

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Had a wonderful early dinner at Pier64 celebrating my mothers 70th birthday. Even on a rainy day, the location overlooking the Marina is perfect. The staff were aware we were celebrating a birthday and their attention, good humour and professionalism really made my mother feel special.

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Toriduckducks . 2019-09-29

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We had an excellent Sunday lunch. Good choice of vegetables and the cauliflower cheese was a nice touch. The restaurant was very busy and although the staff were lovely the service was slow and we had big gaps between courses. Over 3 hours for a lunch with 3 children was slightly excessive. Beware though, we parked in the car park opposite, we exceeded the time by 16 minutes and had a £60 fine from New generation parking who obviously have to fund their offices in Regent Street. Not sure if they are connected to the restaurant.

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AMGWales . 2019-09-28

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We had Sunday lunch here for a family birthday. The food itself was very nice, probably one of the nicer Sunday lunches I’ve had recently, especially the starter which if I remember correctly was a savoury beetroot mille feuille, it was definitely the highlight. Aside from the food, the restaurant was very busy so it was quite noisy making conversation a bit difficult. The service wasn’t the quickest which we didn’t really mind too much until it turned out we’d exceeded the 3 hours we’d put on the car in the pay and display opposite and two cars ended up with a £60 fine each so all in all it was an expensive lunch! Not really the restaurants fault but be careful with the car park!

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IAmJosephine . 2019-09-27

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Had a couple of great lunches here recently with large tables including young children. Both times the staff (especially Mel) were hugely welcoming and couldn't do enough to help us. They were totally unfazed at the prospect of 6 under 4s at the table too which is a revelation given it's such a nice restaurant! Food is great and good value if you take the fixed menu - although I'd recommend picking the calamari instead as it is excellent!

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Maps263030 . 2019-09-26

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We decided to stop off for an impromptu Sunday lunch. The food was great and the staff were really accommodating. We were served by Melanie and she was fantastic! Thanks for a great afternoon!

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KattahD . 2019-09-22

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Visited here last week for my friends birthday, can I just start with saying how outstanding Mel is, the service we received was absolutely amazing from the moment we came in right up until the moment we left! Wow such a lovely place, will definitely be back !

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Sarahharrlowx1234 . 2019-09-17

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Second visit here in 2 weeks. Came 2 weeks ago for a friend's birthday and was so good I had to come again for my birthday.

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606yvonnej . 2019-09-16

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Came here on Saturday and all I have to say is wow

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Mills856 . 2019-09-16

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Lovely evening, delicious food, and served by the lovely Melanie. Mel was really attentive and added that extra that enabled us to relax and enjoy. We'll be back

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Turpy_Durps . 2019-09-14

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Stopped by one afternoon, chose from the lunch menu and was very impressed with the quality of the food and the service at Pier 64.

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thelongroadahead . 2019-09-14

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Had are Reunion here,could not fault it, Food fantastic, big thank you to all the staff. And a big thank you to Gabrielle for making are Reunion a success. See you next year. Gareth.

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gareth1952 . 2019-09-14

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Oh my goodness how lovely this restaurant is, good service, excellent fresh quality food and a beautiful marina view. We will definitely be back.

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Jo H . 2019-09-14

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Living on the Marina this has always been a favourite forlunch but standards had dropped.

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Anne L . 2019-09-12

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I dined at Pier 64 MANY years ago when it was first opened in the marina and was far from impressed however the current owners have utterly nailed it. The food was delicious, menu varied and service impeccable. Even if you’ve been in the past and weren’t fussed , Pier 64 is now as fabulous a restaurant as the fantastic location deserves.

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abbi600 . 2019-09-12

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We were passing and just called in for a glass of wine overlooking Penarth Marina. Staff were very friendly and helpful. Then we decided to have a look at the menu and decided to eat. Food was very good (sea bream for me and hake for my wife) and again waiting staff very friendly. I had read that it was supposed to be pretentious but I saw no sign of this and we would definitely go back again.

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CardiffMit . 2019-09-08

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Excellent value for premium steak with amazing side dishes and drink!

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NigelRead . 2019-09-07

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A group of us came for a birthday meal on a Sunday, we had a lovely meal with friendly staff and beautiful food. The only downside was a slightly longer wait than expected on some of the drinks we ordered, and the vegetables with the Sunday roast were quite bland. However, the meat and everything else was perfect! Will definitely be back.

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ElinLT . 2019-09-02

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Arriving rather early, we were immediately taken to our table overlooking the marina. As you’d expect on a Saturday night, the restaurant was full and the staff were busy. Despite this the servers were all unfailingly polite, friendly and efficient. The meal was delicious and so were the cocktails. It is clearly a very professionally run operation which sets and meets high standards of customer satisfaction. Thank you for a great evening.

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binnak2014 . 2019-09-01

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My self and my husband went for a meal and I must say Anna who served us was extremely attentive and nothing was too much trouble. The food was delicious and a lovely outlook and atmosphere. Would definitely recommend.

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JodieG6880 . 2019-08-28

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Had a fantastic family meal here to celebrate my parents Golden Wedding Anniversary. All the staff were really friendly and worked really hard to make sure we had everything we needed. The food was gorgeous and they were very accommodating with us choosing items off the set menu and the Al a carte menu. The childrens meals were a really generous size and looked like they had been prepared with as much care as the main menu. The place was immaculately clean and has a wonderful outlook onto the marina. Will definitely be recommending and hope to return again .

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PemblesPC . 2019-08-27

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Absolutely amazing wedding venue, with a wonderful view. We had an amazing time.

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Waf77 . 2019-08-27

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Wow!!!!! First of all I want to thank Gianni, Morgan and the staff at Pier 64. You made our day so special and we are, and will be forever grateful. This venue perfectly suited our beautiful 35-40 guest wedding. The food was amazing 10/10

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alankeogh2019 . 2019-08-25

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Had lunch here with my fiancé and food was good and prices were pretty good. The set menu was very limited and unimaginative so had the A La Carte and chose chorizo and prawn linguine and my fiancé had the lamb cutlets.... both meals were made toa good standard.

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Hel_Explorer . 2019-08-24

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Visited this restaurant with a friend for lunch which overlooks the picturesque Penarth Marina . We decided to have a drink outside before lunch but the staff were very slow in serving the drinks so we eventually had them inside at our table . That is however where any criticism ends as the service from there on in was excellent and the food sublime . We decided to treat ourselves and not go for the more reasonably priced set lunch but chose from the full a la carte menu . My friend had Scallops to start followed by Sea Bream and I had the Baked Brie with cranberries and the king Prawn and Chorizo linguine . All of the dishes were very nicely presented and absolutely delicious . Whilst the price tag was on the expensive side ( Scallops alone £12!) we thoroughly enjoyed both the food and the overall dining experience.

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WelshDragon55 . 2019-08-24

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Couldn't resist another visit to pier 64 on a beautiful summer evening. Sat outside overlooking the marina fantastic setting. Staff very friendly and professional .I had the smoked duck salad my wife had the deep fried cheese . Followed by a rib eye steak and a fillet steak . Starters looked the biz and tasted as good . Steaks cooked to perfection.over all a superb experience . Great staff great food fab setting what more can you ask for . Will I go again .you bet !!!

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P Edgar P . 2019-08-22

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A return visit to Pier 64 and pleased to see that it maintains a high standard. Two excellent main courses of Fillet steak and Roasted hake were cooked to perfection. A big thank you to Leah our waitress for the evening who was a joy. Top marks again

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Unifaun . 2019-08-20

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My wife and I went here on a Thursday evening and it wasn’t busy so not really any atmosphere bu t it’s a very smart restaurant in nice location over looking harbour

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geoffg153 . 2019-08-17

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Great location looking over the marina , good feel inside the restaurant very plush.

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john_c_hofmeister . 2019-08-16

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We'd booked a table for 4 people at 12.30 on Sunday in this lovely restaurant which had a fabulous view.

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WTh0mas . 2019-08-15

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I went here tonight with my two girls the staff were very friendly and very efficent. The food is cooked to perfection very flavoured and great presention even the desserts.

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Melanie R . 2019-08-12

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Fantastic meal with the family for a 100th Birthday celebration in the private function room. Beautiful setting looking out over the marina. Excellent food and service. Staff were all extremely attentive and friendly. So accommodating they even arranged a small play area for the younger children to be entertained.

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kjbeer . 2019-08-11

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My husband and I had a meal here. They catered for my gluten free and vegarian diet. We had great food and the setting by Penarth Marina was beautiful. The only thing we were a bit disappointed by was the restaurant adding on a service charge. We were going to leave a tip anyway but we felt it was a bit cheeky to add this on in advance.

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Tracey B . 2019-08-08

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Went for Sons 18th Birthday and it was a car crash. Waited 25 mins on arrival to get a drink, Waitress had no idea of daily dishes and given the short menu that is frankly rubbish. Son and Wife's steaks both sent back as undercooked. Then unbelievably my sons got sent back a second time as it was still well undercooked. The manager did make strenuous efforts to alleviate the situation with free champagne & discounts from the bill, BUT I wanted a nice experience for my sons birthday not a discounted meal - could get that at a beefeater!!

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Aonghas65 . 2019-08-02

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A lovely afternoon tea. The sandwiches were good, very accommodating to our request to swap the salmon for something else. The scones were amazing (learn from my mistakes and don't leave "the best till last" or you'll be too full for them!!). Absolute gorgeous setting especially in this weather. Wish we could have stayed sitting outside for our afternoon tea but I'm sure they have their reasons for insisting no tea outside!

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437rosie . 2019-07-30

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Second time I’ve been here I must admit I enjoyed the first. This time we were seated nearly an hour after the table was booked for. There were eight of us and this purely my opinion . My starter of roasted cauliflower was quite nice but the main which was hake was basically a piece of fish plonked on some greasy potatoes with some veg. No sauce. I don’t do desserts so can’t comment on those. Decor gives you the impression their trying to be up market but then you get paper napkins. Nice location for a restaurant but I won’t be rushing back.

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jaguar58 . 2019-07-28

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Haven’t been for a while as we had heard of some problems, the cream tea incident is probably tied in with this. I think it has new owners and was closed for a while when it changed hands.

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HarryFromBarry . 2019-07-27

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Visited a couple of weeks ago only to see a so called manager be littling a young member of staff to the point of tears, vowed never to go back their again after this outward bullying then when we left he was outside argueing with a customer!!! - however we did pop in on sunday the young girl was there with a smile and greeted us warmly - we later found out this so called manager had left - much more pleasant visit - lovely drinks, atmosphere and staff that smiled!!! if pier 64 actually reads this the young girl had curly hair told us she had recently broke her foot - not sure of her name but she is a credit to you an nothing was to much trouble, service was prompt and she was friendly what more do you want from an afternoon with drinks - so glad she decided not to leave after her experience with the previous manager, many youngsters would. Also have eaten here in the past my one recommendation is make the smoked duck salad a main ... Its STUNNING

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Janine G . 2019-07-23

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Went for a walk to Penarth from the Bay & saw the sign for cream tea & my friend & I thought great could have one off those.

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Gbains2 . 2019-07-23

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Visited this place on our long walk round Cardiff bay which takes in Penarth on the way. Well worth the visit

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Bob186525 . 2019-07-21

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Went to pier 64 for a family meal to celebrate 2 birthdays. Food was very nice but the service was terrible. Staff not very attentive, only managed to order 2 rounds of drinks and drinks we have ordered didn't turn up. We waited 12 mins to pay the bill when restaurant is empty. Need to retrain staff. Having worked in restaurants for many years this I find unacceptable. Very poor won't be returning

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AndrewB3526 . 2019-07-19

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First visit yesterday thought we would call in for a drink and see what it was like, we would have liked to sit in the sun but the end was completely blocked by a large crowd who were joined by more people after we arrived, we waited to be served as we were told to find a seat and the waiter would come to us, we waited for some time and eventually he came to take our order. We waited and watched people who arrived after us being served, it took 20 minutes for us to receive our drinks and when they came the order was wrong. Won't be returning I'm afraid.

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MargaretR1233 . 2019-07-19

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I have to say that from the outset Pier 64 is a very good looking restaurant, clean tidy and a very nice view of the docks with sail and motor boats.

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Tim C . 2019-07-17

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Staff here are so attentive and friendly it feels very welcoming and everyone has a smile. You know what the food can be forgiven for that but no need............everything we had was soooooo tasty and fresh the creme brulee is heaven ........no complaints from us.

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Buttershell . 2019-07-15

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Booked a table via their on-line service which was straightforward. On arrival met by friendly and welcoming staff and shown straight to table.

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Evsboy1007 . 2019-07-13

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Ah really disappointed..... cold food

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tyswnllyd . 2019-07-07

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Just visited Pier 64 to celebrate our parents Diamond Wedding Anniversary. My advice? Don’t! Having been before and had great food (under previous ownership) we were looking forward to a lovely meal. However, food arrived after a lengthy wait and was cold. Asked for it all to be replaced and to speak to the manager- who did not appear. Food was replaced and was ok at best. Asked again and finally spoke to manager. Told him one of our party had described the food as a ‘school dinner’. As everything had taken so long, two of our party had to leave as they had a plane to catch so we were not able to share the cake we had ordered specially for the occasion. We did not stay and will not be visiting again. Our waitress Olivia was brilliant and was left to deal with everything on her own as the manager was noticeable by his absence. Disappointing does not describe this meal.

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homewales . 2019-06-30

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