Based on 5.720 opinions finded in 2 websites
Based on 5.720 opinions finded in 2 websites
Opinions
Chicken was cold and hard also lots of burnt bits, very disappointed
Callum . 2024-04-10
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have been waiting for over an hour and a half for my food
Arjun . 2024-04-09
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Food taste good however arrived late therefore was cold and the extras I ordered for the platter was missing.
Aneesah . 2024-04-07
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I love this place x forever my go to 🫶🏻🕊️
Niki . 2024-04-04
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Absolutely scrumdilly on a different planet
Irfaan . 2024-04-04
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Food was cold and dry. We had to throw it away
Jason . 2024-04-02
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They forgot to give me my extra fries but overall it was good
Fatima . 2024-04-01
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I placed my order at 6.50 And food came at 8.33 pm The food was cold And i have had to go out to buy another meal
Khadijah . 2024-03-28
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Chicken tasted off had a smell and wasn’t fresh as always
Younus . 2024-03-22
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Didn’t receive wings from family platter
sameea . 2024-03-18
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I have not received my food since yesterday and I canceled the order and they have not refunded the money yet
Rayana . 2024-03-13
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Wings were cold, had to put them in the air fryer again, rest of meal was good and tasty
Mia . 2024-03-11
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The delivery guy was very arrogant and rude. No wonder why so less rating on just eat.
Mehul . 2024-03-07
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Chicken was horrible couldn’t eat it!
Leah . 2024-03-05
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Worst experience with them to date, and they didn’t have the Courtesy to refund me
Muntaha . 2024-02-25
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Amazing food first time ordering from here, but food was cold and nearly an hour late
kelly . 2024-02-24
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Food was nice but I’ve oredered from here 2 x times now and both times missed items annoying as the actual food is nice
Ryan . 2024-02-20
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I didn't receive the order. and it is showing that order is delivered
Umer . 2024-02-17
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Great service from the pepe’s team on wilmslow rd:)!
Ainsley . 2024-02-17
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1hr 20 mins , wait . What’s happening with pepes ?
Farhana . 2024-02-15
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Ordered at 18.35 turned up at 20.45 freezing cold,Had to microwave it,Shame usually good Pepes,Delivery is shocking poor
Philip . 2024-02-15
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The food never come. Absolutely s##t service. Do not order food from here. Rang me after 2 hrs to tell me my food was going to be delivered in another 1hr because they had lost my order.
Hamza . 2024-02-12
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Food was hot fresh even remembered my extra fries top quality service I’m long time customer thank u guys :)
Ainsley . 2024-02-09
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I always order from pepes even tho the prices is ridiculously high and portions have become smaller and smaller. The meals come with a free sauce but we are charged 30p for a drizzle peri peri red salt on the chips, the salt that is never on the chips , to charge for salt for such a successful business is such a petty stunt am sorry.
Farhana . 2024-02-08
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The bag was open, damaged, and covered in sauce from another order so some food was cold
Steven . 2024-02-02
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Really cold and we didn’t enjoy it at all as we normally do
Hela . 2024-02-02
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The food was amazing Perfectly cooked and seasoned Very happy nurses 🙂
k . 2024-02-01
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25 minutes late, no apology from driver, restaurant just told me to keep waiting, food was cold
Nafisa . 2024-01-31
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Chicken was burnt and overcooked, some of it was hard and also cold when arrived
Arooj . 2024-01-31
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I want my money back I ordered at 8pm and it came at 10pm and it was meant to come at 9pm. A whole hour late!!!
Bertha . 2024-01-24
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I put order in for delivery and they cannot deliver I need my refund back please so I can order some food
Wesley . 2024-01-21
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always great food just becoming stingy with the amount of sauce in the pots.
samantha . 2024-01-20
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Driver wasn’t outside but claimed he was took him at least 15 20 mins for him to find the right address despite me explaining. Couldn’t even make sense of what he was saying on the phone. Think it’s time to find a new driver
Kade . 2024-01-19
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I had to go and get my order because apparently I was called when they were outside but had no contact from the restaurant or just eat. I had them call the restaurant to complain and re-order and collect
Aman . 2024-01-13
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The chicken was very hard it tasted like left overs wouldn’t recomy
Saffa . 2024-01-12
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No cutlery, no tissues, sauces leaked even after i rang up to say make sure all these things are in the bag and make sure the sauces dont drop. Food was cold and an hour and a half late. Disappointed
Haajirah . 2024-01-07
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Am yet to see my order since 6:30pm trying to call but no one is picking
Olivia . 2024-01-03
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as amazing as always thank you
Muna . 2024-01-01
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Food quality was good and nice what I actually received but food got delayed once which I accepted as it will be busy on New Year’s Day then after it got delayed once it was another 20 mins late ontop which I was not happy with and then once I received my order it was missing items so I contacted the driver who contacted the restaurant who apparently just said well complain to just eat and you will get your money back shocking customer service surely you want your customers to come back again.
Ryan . 2024-01-01
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I am satisfied with this Thanks
Sana . 2024-01-01
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i have ordered 3pcs chicken wing and chincken and rice but the quality of food is not good the rice was not cooked well
Bharath . 2024-01-01
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I waited over 1 hour and I didn’t even receive the food but they marked it as delivered. Now I have to contact just eat. Horrible service and this is not the first but I always assume next time will be a hit but never ordering again.
Ali . 2023-12-30
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Chicken has weird smell , don’t know if it’s sauce or grilled smell , sorry it’s a second time I felt that your chicken has weird smell . Taste is all right . And food was delivered cold .
Vijay . 2023-12-28
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drinks COVERED in garlic mayo. atrocious
Fatimah . 2023-12-26
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The food was not good. The burger were tiny and seemed like the chicken patties were frozen. The chips didn’t seem fresh too. The quality of food was very poor. I wouldn’t recommend anyone wasting their money on this.
Khansa . 2023-12-22
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Food was disappointing this time. Extremely dry even after leaving note asking for the rice to be saucy. Chicken was extremely dry as well. Usually the food is excellent but this was a let down.
Jamina . 2023-12-21
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First time ordering on just eat, tried ringing the takeway constantly engaged. On the app it was showing as delivered and was asking me to rate the food! The food was nice, just a shame about the delivery.
Ahmad . 2023-12-21
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Wrong dip and chips were cold too
Joanne . 2023-12-21
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We made an order for delivery at 16.30. It arrived at 19.15 (almost 3 hours after the order was placed). The food on arrival was luke warm/cold, part of the order was missing but at this point we were so past the poor customer service that we couldn’t be bothered to call. The food was average at best, I’ve had the same products at the Bradford store and the quality was the polar opposite. Wouldn’t recommend.
Ayesha . 2023-12-21
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Food was cold. Chicken not flavoured
hiren . 2023-12-21
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I would not use this restaurant again I placed an order at 7.15pm and didn’t receive my order, I rang the restaurant and they just left the phone off and impossible to contact them, I will never use this branch again, shocking service
Chloe . 2023-12-21
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ordered at 5.13pm delivered at 7.35pm. cold food. restaurant didn't want to deal with issue. no apology. Will definitely NOT order again.
Louise . 2023-12-21
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Do not order, will be asking for refund, waited 2 and a half hours for my food even though I live round the corner, if the business cannot cope with the orders they shouldn’t be accepting them. Care more about money than quality of food clearly as chips aren’t even cooked and whole food came cold, video taken and will be sent to just eat for refund. Honestly disappointing, said to delivery driver we don’t want it anymore who said we can take it and get a refund from just eat.
Emi . 2023-12-21
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Delivery time absolutely shocking man said 2 hours and 30 mins late and the food was cold I was practically debating whether to catch a flight somewhere there and back while waiting for my food to arrive
Ayoup . 2023-12-21
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The food was nice was wasn’t hot
Atif . 2023-12-20
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ordered hot, i think we got lemon and herb. was nice, not spicy though. delivery was fine, i expected them to be a little late due to busy-ness
zeshan . 2023-12-20
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So bad! 2.5 hour wait ridiculous. Cold food
Hafsa . 2023-12-20
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It’s says my food is delivered but I haven’t received anything????
Hadiqa . 2023-12-20
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I ordered 2 hours ago and I am still waiting for it to be delivered, I have had to call up and they said it’s not left yet. However, they’ve notified just eat that it was delivered an hour ago.
Rahat . 2023-12-20
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Food said it was delivered when it wasn’t. Took over 40 minutes to arrive and was incredibly frustrating. Chips were soggy aswell. Wouldn’t recommend. Was not delivery drivers fault though, he was nice
Haseeb . 2023-12-20
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I didnt get my food.... and they are telling that it is delivered
Joseph . 2023-12-19
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There wasn't any cheese when I paid for it as an extra. I asked for a Pepsi and got a tango. On top of this the food was cold, the chips were soggy and it arrived 30 minutes late. Will not be ordering from here again.
Michael . 2023-12-15
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Wrong food ordered and wrong sauces given
Neesha . 2023-12-15
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cold chips man and threw in a cheeky wedge
Malakyah . 2023-12-14
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Food was 10/10 and customer service was on point as well alhamdulillah. The delivery driver is one of the kindest and nicest driver I’ve come across. Will defo be ordering again :)
Jamina . 2023-12-12
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Absolutely banging! Must try! Customer service was top tier and the food was amazing
Jakub . 2023-12-09
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Food wasn’t delivered! I’ve been waiting for more than an hour! The app says it is delivered but it’s not! I called the restaurant multiple times but no answer! Worst service ever and will never ever order from this place ever again!!
Mohamad . 2023-12-05
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Burger was cold, chips everywhere in the bag
Sarfraz . 2023-12-03
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Food bag was ripped and food is freezing cold.
Nayyara . 2023-12-02
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Food took long and came cold with items missing
Alweya . 2023-12-01
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Where is my order it's not arrived
Louise . 2023-12-01
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Order was 2 hours late and I was not contacted with any information. Dreadful service. Dont order from Pepe's on JustEat!
Nathaniel . 2023-11-29
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The food was delivered cold and took nearly 2 hours to arrive.
Rhianna . 2023-11-29
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the food is so cold and the chicken became stale cause it’s cold
kaays . 2023-11-29
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Can you tell me where my order is plz
Nia . 2023-11-22
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Very poor staff. Good food but will miss atleast one item every single time. Then they will send out again which will take another hour. Make sure u check the food before the delivery guy leaves. They will not accept their mistake either.
Haris . 2023-11-21
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my food was 30 mins late and was like warm when it arrived, the sauce also exploded in the bag with my drink, i would like a refund for this purchase please.
Zac . 2023-11-19
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so nice came early aswell i appericate it
mk . 2023-11-18
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Always the best taste amazing garlic mayo sauce
Farhana . 2023-11-18
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Food is decent but always very late for delivery on multiple occasions.
neha . 2023-11-16
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Not happy because on the app it shows that I’ve received it. Had to call up and check
Haaris . 2023-11-15
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Don't order from this shop, very rude staff really bad customer service telling me to be patient after being very late with my order and lying few times . They need to send their staff for customer service training they don't know you apologise to the customer first especially when you have inconvenienced them. Order at your own risk
lawrence . 2023-11-14
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THANK YOU ! from MASTER ADIL
MASTER . 2023-11-10
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Food was cold and so late . Don’t bother
Saadan . 2023-11-09
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Food was lovely, chicken really delicious. Very tasty overall. Arrived 2 hours after we ordered it unfortunately and food was cold so we had to warm up.
Cat . 2023-11-08
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Order was extremely late. The restaurant did not respond to any calls. Food was not near the usual quality.
Srinivas . 2023-11-08
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order arrived 2 & half hours after it was placed, food was ok
nick . 2023-11-08
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thank you for best FOOD ! Your regular CUSTOMER ...... MASTER ADIL
MASTER . 2023-11-03
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Food came cold and late. I was on a lunch break and it said it would’ve been delivered on time for my break but came 40 mins late and I didn’t have time to eat when I received the food.
Arshi . 2023-11-01
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Order from here all the time and the food is great but the delivery is just shocking, you’ll be waiting an hour minimum for your food. I ordered mine over two hours ago and it still hasn’t arrived
Elliot . 2023-11-01
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Good food, always ridiculously late
Nik . 2023-10-31
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It was very bad we kept calling them and they didnt even know whos was delivering our order
Hind . 2023-10-31
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50 minutes to deliver Food was freezing, grease leaking everywhere, pitta bread solid. Driver rude
sam . 2023-10-31
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Delivery driver was rude because of a situation between him and another order, which isn’t my problem but he made it.
rohan . 2023-10-29
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Food was cold and wasn't fresh. Appalling considering I'm a regular customer.
Stuart . 2023-10-25
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nothing is delivered and it says enjoy your food!
Heyu . 2023-10-25
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The delivery driver left the food outside the door. Didn’t even bother to call me or wait for someone to open the door and collect from him. There was notification in the app as well that the food is on the way. By the time I get to know that the food is delivered food got cold. I had to reheat in my microwave, which is not acceptable. I didn’t aspect such kind of service from just eat. Its was really poor service.
Md . 2023-10-21
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We placed the order at 5:40pm, delivery was estimated to arrive the latest 6:55pm and was marked as “enjoy food” at that point but nothing had been delivered. It did not turn up until after 7:15pm. I saw the driver drive past us, according to him he went to do someone else’s delivery because there’s was late also. This resulted in the food being even colder in the end and not enjoyable. The flavour of the chicken was powdery. The sweet chilli a garlic sauce and chips was missing from the burger meal. So generally really disappointing
Amirah . 2023-10-17
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Perfect chicken Great spice Thank you
Jacqueline . 2023-10-16
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it says enjoy your order but my food isn’t here!
Anmol . 2023-10-15
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