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3,0

Based on 856 opinions finded in 1 websites

3.5Ambience3.5Cuisine3.0Price3.0Service
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Score
OpinionsNoteTripAdvisor8563.0

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Sadly, this restaurant has closed its doors along with the one on SA1. It was hardly surprising due to the apathy of the staff at that time. We understand that there will be another restaurant opening sometime in the future, no doubt the current climate will determine when.

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saharajack . 2020-09-02

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This establishment used to be fantastic but the last few times have just been a massive let down. Service, food and atmosphere very disappointing. I won’t be rushing back

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Cazza734 . 2020-01-15

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One of my favourite places to eat, so fresh! A joy always, my number 1 restaurant in swansea. Just love the ambience

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louisianna01 . 2020-01-07

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Une musique envoutante et des plats qui sont délicieux et variés Une carte bien remplie de mets fabuleux, des viandes délicieuses accompagnée de sauces.

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562maximec . 2019-12-29

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Haven’t visited in a while and was a bit apprehensive due to reading poor reviews but was very pleasantly surprised. Didn’t have to wait for a table and food and service was excellent. Really enjoyed the turkey with a mushroom and cranberry sauce, an unusual combination but was delicious. Will definitely be back as regulars if stays this good.

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GmJh1990 . 2019-12-15

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Christmas get together! Food was great but service wasn’t. Wine was very expensive too. Limited menu

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L1701QCanneb . 2019-12-09

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This is a review of the Mumble branch. We visited on Sat for a late lunch on a recommendation but were very disappointed:Atmosphere - really nicely done out with great views across the bay and buzzing with groups all looking happy. We thought great we have come to the right place.Service - Then we found out we all had to leave the table to go up to a counter at the far end of the restaurant to order food from menus displayed there. Why? What was the point when a waiter could have come to the table? It was an irritating inconvenience especially as there was a queue. Though on reflection only one poor overworked waiter seemed to be capable of doing that the others mostly young boys looked completely lost! We didn't even have to pay then (which I had thought was the reason for doing it) but like most restaurants got to ask for the bill and pay from the table. I felt sorry for the table of 12 next to us who were all gone for some time.Food - the chicken wings were nasty and the mushrooms underwhelming. Guinea fowl and pork chops were overcooked as was the veg. The chips were greasy. Baked potato was good. However most restaurants don't restrict you to chips or baked potato, neither really float my boat! I love my grub and I was hungry so was disappointed as were the rest of the family. My 13 year old even refused to eat her chicken wings (which is a first!).Wine - the muscadet was delicious after we gave it 20 minutes in ice to cool down. Warm muscadet no thanks.The restaurant may be new as I could not find a listing for that branch on Tripadvisor and if so they just need to sort out the kitchen, train the waiting staff (apart from the one Spanish(?) waiter who was great but very harrassed!) and buy some menus!

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AmelieUK . 2019-12-04

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Nice food but had to wait an hour for drinks and even longer for our food order to be taken. Will give it another go in the new year and hopefully I won’t be disappointed.

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helen1964123 . 2019-11-22

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Never really had a bad meal here, food tasty always a nice atmosphere. No matter who your going with friends or family, lunch or evening time your guaranteed a great meal. One of my more favourite places to eat.

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tonielee_171995 . 2019-11-12

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La Parilla has been a part of Swansea dining scene for over 20 years and the venue is still a desired place to visit. It’s recently added a second location in the mumbles area of SwanseaThe service is friendly and the venue is clean and looked after. You can relax in the bar or outdoor seating area while awaiting your table. Recommend booking on a weekend evening as it can be busy. The food is excellent with a choice from the main a la Carte menu or the set menu also available during evenings. The food is freshly prepared and cooked to your liking. The meats are displayed in the chiller on your ordering so you can choose the one that looks good to you. Friendly continental feel makes this a great venue for couples and parties.

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chrishooke77 . 2019-10-09

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Location is great, ambience inside is great, .... but food not so. One of our group sent their food back, another had to complain about theirs. For the price it was a very average meal. I won’t be going back.

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dimproblem . 2019-09-22

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This was my first (and last) visit. Service was so slow - nearly a hour. the food tasted OK but with a £17 meal i did expect there to be vegetables with it, not jus a few potatoes.Two of our party had to send their meal back and one waited so long for the replacement they cancelled it. The order for another member of our party was completely forgotten.

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mealtaster . 2019-09-22

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Oh dear me. So sad this has gone so bad. Poor Manuel would be so disappointed in what he worked 40plus years to set up la braseria and such a let down. Sort it out please.

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12345076666666 . 2019-09-22

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Slightly disappointing experience. Starter of monkfish in a sauce consisted of two small pieces of monkfish, and one slice of chorizo, swimming in a thick tomato sauce. My friend and I asked for simple char grilled tuna (medium rare), but got a thin,well cooked piece of tuna again swimming in a gloopy ginger sauce, which of itself was unpleasant. We were able to scrape the sauce of and the waiter brought clean plates for us to transfer our food on to at the table(not particularly good practice), another friend had the lamb which was far too tough to eat and most was left on the plate. We were anticipatin quality ingredients simply cooked, which admittedly is more challenging than it sounds as theres nothing to hide behind. What we got was suboptimal ingredients, over complicated dishes where the beauty of the main component was masked with medioca sauces.

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jadug59 . 2019-09-22

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Visited today with friends for lunch. Had lunch menu. No fish cakes so opted for mushrooms. Served in small dish . Ordered chicken , as had chicken when dined there in August. Totally different meal. Chicken dry and burnt in parts. The sauce was so salty could not eat it. Did tell waitress who did offer if I wanted to change but when you eating with 3 other friends not ideal as you end up eating on your own. Did ask for a pot of tea but tea is served hot water in a latte cup with a tea bag on the side so declined.Overall disappointing meal.

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strawberrygirl2017 . 2019-09-20

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Went with 25 friends and booked the private dining room.The food arrived quickly and everyone thought their food was good.The waiters were very good! They were polite and went out of their way to help.The private dining room is really nice.Thanks to Didi and her team - the service you offered was first class. You helped us to enjoy celebrating my wife’s birthday very well and thanks to you, she had a great night.Shaun

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Sion E . 2019-09-14

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My wife and I fancied treating ourselves to a nice meal. Having not been to La Parilla's SA1 venue for a few years we thought we'd give it a go. What a disappointment. This once upmarket venue now seems to cater for hen parties and pre-Wind street warm ups with expensive food poorly prepared and presented.We started off with fish cakes for me and mussels for my wife. Both were ok but not exceptional. I followed with lamb shank with roast new potatoes. The whole meal was covered in thyme (no mint in sight) and that's all I could taste. The lamb was burnt on the outside but fairly tender. The small quantity of potatoes could have been old or new, roast ir sauteed, I couldn't tell as they were smothered in thyme. My wife had duck breast supposedly in a port and red currant sauce. The portion of duck was miniscule and the sauce had no sign of either port or redcurrant. It tasted more if caramelised honey and looked pale and thin. The manager didn't know what the sauce should have been like and asked the kitchen who confirmed it was port and redcurrant, patently incorrect. He offered a different sauce but since the duck was already steeped in the initial one this would not have worked. All in all, with a £22 bottle of wine we spent £70 on a meal we did not enjoy surrounded by noisy hen parties, not a good experience. We will not return.

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Bryan M . 2019-09-08

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Massively over priced, you have to order your own food at the counter. Serve your own salad. The mains come with a choice potatoes or potatoes. Basically a big lump of chips. Wine list is pretty good but marked up drastically. I ordered a T-bone. It was not a good cut of meat but expected me to pay £30 for it. It also was not particularly cooked well. I didn’t complain which I should have done. I just wanted to get out of the place. Owner’s body language was not great when I did not tip. So for £85 a head a below average dining experience. Will not go again.

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369ryane . 2019-08-28

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Not my first visit to La Parrilla, have been coming occasionally for a couple of years and absolutely love the food.Had to write a trip advisor review for the exceptional table service on my most recent visit, (from Samantha I believe) . She made sure our visit was as comfortable as possible and will definitely be returning!

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Tom_Whittaker5 . 2019-08-26

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Awful service, rude head waiter who wouldn’t take any criticism, food was late and not at same time - table of 20 and he offered two deserts as a compensation - All in all RUBBiSH

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Dan E . 2019-08-24

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Seafood starter was full of peppers even though I had said I was allergic! Couldnt make another one without them so I had the mushrooms instead. Opted for lamb chops as main (as from the display cabinet at the desk looked lovely and thick) which were extremely thin and hard. CHIPS? Well if you value your teeth don’t bother !! Very disappointed ☹️ salad was extra

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L1701QCanneb . 2019-08-24

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A really smart venue but not reflected in the waiting team or the management who do not seem to be focussed on the customer or the tables.Asked for table water twice before it arrived.The food was ok but the chicken skewers were very dry and overpriced. When this was mentioned to the waiter when clearing the table his response was ‘I don’t like chicken either’.The wine was great. Overall it needs much more focus on customer service and engagement before it achieves anything like its sister restaurant in the city centre.

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Simon_Richard_Thornt . 2019-08-11

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Great place for a hen party. Not good for family. Fish was well cooked and tasty but waiters were too busy. My son had a close shave (almost literally) with a flying steak knife and was mm away from a good hair singe from a hotplate. If I decide to make the change and have a hen party I might go again

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happyhouse2 . 2019-08-10

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Lovely restaurant, delicious food with a great choice. Attentive staffeta and good service, would recommend.

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Andrea D . 2019-08-10

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This place used to be great - good fresh food, friendly service... That all seems to have fallen by the wayside. Service was 'ambivalant' at best and the food was genuinely mediocre. I am so disappointed as I have always recommended this place. The calamari was prob the worst dish I have had for over a year. What happened???

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london_travel_guru . 2019-08-06

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Service was slow, the staff are really rude and uninterested - the restaurant hides under the guise of being fine dining, however it's just very poor all round. Went for dinner with some friends, ordered our meal at the counter - enjoyed the lovely view of 'fresh' fish with fly's crawling all over it. I ordered the pork belly, and got a plate full to the brim of watery gravy, 3 bay leaves and probably the worst joint of meat ever, it was just a soggy congealed slab of fat.When speaking to the manager, he patronizingly called me 'darling', rolled his eyes at me and attempted to insist there was nothing wrong, it was so rude and embarrassing. I would absolutely avoid this place as you will absolutely not experience anything other than disappointment - I just regret not having read through the reviews beforehand.

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GRCSJR . 2019-07-28

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1 hour 30 we waited just for our starters upon which calling a manager who still didn’t approach. On going up to the counter ourselves we were met by the manager abruptly who tried to inform us that it’s not a ‘fast food’ restaurant to which we replied ‘1 hour 40 down the line and we still haven’t had our main’, his response ‘you are next it will be with you in 5 minutes’, however as we had been waiting so long as it was getting late, the time was running out on parking, we had to cancel the food, he then didn’t just charge us for the starters and drinks, he tried to OVERCHARGE us. We didn’t have 1 ‘sorry’ or any sort of apology. However on receiving our starters after 1 hour 30, we actually had an apology off the waiter for the wait, so in other words they knew it was a very long wait. We had no offer of any sort of compensation, even though we did ask, and the manager was very arrogant. I would advise anyone to avoid this restaurant.

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Sammy J . 2019-07-25

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Having read the review below I can only sympathise with this having visited yesterday to celebrate our daughters graduation. Yes, we were slightly late and food orders were sent to the kitchen within minutes of us arriving ( my son and I forced to order over the phone whilst parking cars). When I did arrive realised that no drinks order had been taken so subsequently our starters arrived before our drinks which came in relays after a wrestle with a bottle of wine!. Asked for a spoon to use with starter - well that fell on dead ears only then to be brought a dirty spoon. Food was ok but not special. Ordered another drink - never arrived, given dessert menu's nobody came to take the order. The waitress didn't really get service and not much energy to support any learning on the job. Raised the issues with the Manager on paying the bill - not that bothered or interested preferred to debate whether the drinks were delayed. Would not reccommend whatsoever.

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Huw W . 2019-07-25

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Booked here tonight for my daughter's birthday with family.Very very slow service, waited 1 hr 20 mins for starter, approached waiter and informed him of wating time, in which waiter "apologised for delay".lovely food, when eventially arrived.. however waited another 40+ minutes with still no sign of main meal... again, approached waiter & was told.. 5 minutes.. 10 minutes later, still no sign of our main order.we all agreed to cancel main, as had gone past eating a main meal, and asked for manager, no sign of manager.. so went up to bar to pay for what we had actually had ie: starter and drinks. So happens manager was on the till, with quite an attitude. The majority of us had a set menu of starter and main at 17.95, manager tried to charge us HALF of 17.95 for just starter!! plus drinks. we managed to pay main menu price of a starter only plus drinks! when I asked, due to slow service & trying to be overcharged, for any type of compensation as such a well known company, the reply was... we are not a Fast Food Venue!!Very very poor management, shall not be returning.Unfortunate for La Parilla, A lady & gentleman was behind us, waiting to book a graduation for a large party, on seeing the service we received, they walked out & la parilla lost the custom.

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PJLucille22 . 2019-07-25

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Booked here to celebrate our sons graduation. Very disappointing. Took over an hour to get our starters.All staff looked miserable and not one smile amongst any of them. Food was OK but nothing to shout about.The table next to us were also complaining that had been waiting over an hour for their food too. Maybe it was an off day but a smile goes a long way to making your experience a better one. We would not return here again.

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Tessa E . 2019-07-23

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LA PARILLA OYSTER WHARF Customer service very poor as staff obviously hadn't been monitored or trained.

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Ann P . 2019-07-21

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Would not recommend as part of a group more than 4 people. Service was very slow, between the first person getting their mains and the last person getting their mains there was about a 20 minute wait. They got several orders wrong. They overcooked most of the stakes so a lot of the medium ones come well done note even medium well done. There are much better places to get much nicer food in Swansea at the same price or cheaper. The place looks nice, staff are ok, drinks a bit on the pricy side for Swansea. If you want somewhere to sit down and have a catch-up with people wouldn't bother it's too loud to hear anyone properly.

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Kyle G . 2019-07-21

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Had a gorgeous meal here last night. We all enjoyed our steaks and fish. A little bit slow when asking for drinks but overall a very pleasant evening.

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lounutt . 2019-07-21

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I never write negative reviews but wanted to write this as I hope the owner/management team reads this and takes action.

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Sioned R . 2019-07-18

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Have been to La Parilla many many times and to be honest its always been a bit hit and miss.Went last Saturday....a party of 8 for our wedding anniversary. The food was absolutely diabolical. Dined at the sister restaurant ( la Brasseria) the week before and it was stunning.......Just a piece of advice send your chef there for some lessons on how to cook . The steak and the fish were awful. The service was lovely as was the atmosphere and this is what stopped us complaining. Come on La parilla up your game........there's a lot of competition out there.

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amanda048 . 2019-07-17

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2nd time we’ve visited here in the last few months but we won’t be visiting again. Most of the staff are poorly trained with awful customer service skills!

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vickij861 . 2019-07-13

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Although the restaurant looks nice, the service is never particularly exceptional and the veggie and vegan options have always been lacking. I was invited here for lunch recently and was really pleased to see a vegan option added, but unfortunately it was really quite bland and was like something I'd knock up in the slow cooker on a Wednesday. If you're looking for somewhere to eat in SA1 I'd recommend Rasoi instead tbh, the food and service is far superior.

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SianyOh . 2019-07-06

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Needed a place to accommodate a large party at short notice and La Parrilla was just perfect for the occasion. Varied food offerings with everyone satisfied.

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Rainer B . 2019-06-10

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Been many times to La Parilla however found in this occasion that the bar staff were very impatient and rude. Waiting staff were lovely but could have done with a clean apron! Food was fine good value for lunch.

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emma b . 2019-05-30

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La Parilla in mumbles has a fantastic view and tbh, they are relying on this. Food is average and quite small portions. Staff very mixed, some v friendly, others looked as if they were doing us a favour by being there.

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puertollano99 . 2019-05-26

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This restaurant probably gets the best contemporary dining atmosphere in Swansea. A various selection of wine. You can choose your starter and main from menu list and a meat &a; seafood counter. An interested way to order food in a contemporary restaurant. Personally, I feel the seafood dishes are better than meat dishes. For main dish, the Baked sea bass is highly recommended.

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Aliciayaohappy . 2019-05-23

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There were approximately 30 of us on a hen do, we had booked for lunch, starters were ok & were served fairly efficiently. One other girl & I had ordered the baked haddock for main, the saute potatoes came with everyone else's sides, the mains were given to people in a hap hazard manner. By now all but the baked haddocks had arrived & people had finished their food we were still waiting. Finally it did arrive only to find it very watery I had already sent my potatoes back & had a fresh bowl,I did not return the fish, just ate a little which was reasonably edible and could not wait to leave. I would never go to this place again. Total disorganisation & no apology from the staff for the lateness of my meal,

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861Sonya . 2019-05-09

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I hate leaving bad reviews especially when the food is nice but just goes to show that it’s not al about the food! I really hope management read this and up their game.

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allworkandnoplay . 2019-04-28

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Really enjoyed our visit. You select your food from the display, it is then cooked and served to your table. Quality was excellent. Great ambience.

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Mags_1705 . 2019-04-20

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Tried to have a family lunch here.

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Murphy003 . 2019-04-14

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La Parilla based in j shed the old fish market is a fantastic place to eat with superb choice but f sea food as well as meat dishes. The restaurant ambience is brilliant, service excellent and food quality is second to none. La Parilla is my first choice of restaurant when eating out in Swansea.

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caryivorwoodward . 2019-04-13

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After booking a table for 20:30 we weren’t seated until around 21:20. Food was average at best, burnt Brie and sautéed potatoes which tasted deep fried. Waiting staff were generally polite however one did have very noticeable love bites on her neck which was a bit off-putting. We did feel service was rushed towards the end of the meal, perhaps because it was near closing time.

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jemmamatthews11 . 2019-04-06

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Booked a table for a Saturday night at 8:30 for a meal with friends, we weren’t seated at our table for almost an hour with no apologies until we arrived at the table, we were offered a complimentary bottle of Prosecco which was nice, however none of us were drinking.

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Lucy R . 2019-04-06

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I booked a table for 9 people for Saturday 30th March (the Wednesday before), and on arrival the manager told me there was no booking, so we were left to dine elsewhere, which quite frankly was the best thing we could have done. We received no apology or offer of any other solution - and were faced with a disgusting sneering attitude and customer service. I wouldn’t exactly call that professional managerial qualities.

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Amy M . 2019-03-31

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Dined here as part of a large work group and overall the experience was a little disappointing. Whilst the food was ok it did not match up to the pricing.

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christophere825 . 2019-03-27

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Always loved this place but two of us had steak and it was tough and tasteless, vegetables for £2.50 were very poor as well, we did complain and had £7 taken off the bill but I really didn’t feel it was enough.

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Teresac1970 . 2019-03-19

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Concentrate on the food and wine, not the cocktails, The fish, seafood and meat is fresh and delicious, the wine well priced

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Captain_Condor . 2019-03-12

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Denne restaurant var bedre end søster restauranten La braseria. De havde en af de bedste sea bass jeg nogle sinde har fået. Fisken var bag i salt og mega lækker.

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celinab973 . 2019-03-11

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Good food, good service we def come back!! Thank you very much for your professionality and for your kindness.

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Gelosy . 2019-03-08

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Le cadre est pas mal et le concept de venir choisir ce que l'on veut manger est sympa.

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Rod_Lydie . 2019-03-07

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great food, great atmosphere. lovely decor. slightly over priced but you pay for the location, beautiful walk through the SA1 afetr food.

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tommyWalton2 . 2019-03-01

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We’ve not been to La Parilla for about a year when my wife and I with family were rushed from one course to another and then to the bar. We gave it a go again yesterday and had a different (but even more unpleasant) dining experience since they weren’t busy and were more relaxed about us taking our time. Judging by the food and service it’s not surprising that so few people were there

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J5085FNmarkl . 2019-02-23

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Love place fabulous location ,nice in summer time one of my favourite place to go ,reasonable prices, staff are friendly

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959clairs . 2019-02-19

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This was our pre Valentines treat,we had booked on line but had no confirmation of our booking tried numerous times to phone with no answer.We were having a drink first and i checked they had a reservation for us which was confirmed.The place was fairly busy and opposite us there was a large party for a 16th Birthday Party.We decided to go and order before the other party went up,I ordered the chicken skewers to start and my wife ordered the muscles,I also had ordered garlic bread,we were sitting quite close to the open plan kitchen area,I remarked to my wife they looked extremely busy.The food arrived my wife had a decent portion of muscles,I had one chicken skewer which was well overcooked,also i asked for the second time about my garlic bread and it arrived well well over done,at this point i was very disappointed but had high hopes for our mains,the food arrived we had both ordered fish,again the chips were very dark,I thought my fish was under done but my wife had said it was ok to eat.Overall food was really bad (1 chicken skewer) chips very dark garlic bread virtually burnt.When we came to pay the head waiter did not engage in conversation or ask if we had a nice time.Sorry to say we will not be returning,food was really bad service was ok except for the head waiter.For all those disabled people toilets are all on ground floor.I would score this restaurant five out of ten.

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Neil J . 2019-02-19

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We went there for a table of 15 for a get together for a birthday. Was not the best service at all, the staff were quite rude and were taking plates and drinks before people had finished them. Food was very basic, brought all the mains out but not the chips and we had to keep asking them and we said they will be cold shortly. A few things were added to the bill that we did not have. It was okay and lovely venue but I was disappointed with the service we had. Very slow and not the best.

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Louise T . 2019-02-18

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Ok sort of restaurant, but very small lunchtime portions.. much better offers very nearby. Basic food.

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bob1323 . 2019-02-13

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We lunched here for the first and last time. The food was very average as was the service. I should have known really as their other restaurant in Wind Street is overrated and less than average also.

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Sharon R . 2019-02-12

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Had a nice lunchtime meal with a large group of friends. Always had really good service & amazed that they always manage to fit in such a large group & serve us all reasonably quickly. Only difference from the last time we came was the Saute Potatoes weren't as nice as usual, but great chips!

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hstanford . 2019-02-12

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Had lunch here on a Saturday afternoon. Service was welcoming and friendly. We had a nice table with a good view and all ordered the mushrooms and rump steak from the lunch menu - £13.95 for 2 courses. The steak came out slightly under cooked than I’d have liked but was served on a sizzling plate so actually turned out perfect. Chips were really nice! Only gripe was that it would have been nice to have some vegetables or something with the main - I wasn’t willing to pay an extra £2.50!

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rock_30 . 2019-02-12

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The decor is warm and welcoming.... drinks reasonable, staff polite . We were a party of 12, all our food arrived promptly and was well cooked.... the lunch special menu was particularly good value...... after such a positive experience I find it hard to equate it with all the negative reviews/ were we extremely lucky? Who knows, but as a party we will definitely return.

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thomasfamilySwansea . 2019-02-10

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Went out for food with friend of mine when visiting Swansea. Food was good however staff couldn't understand us (language barrier?). Large selection of wines and other drinks. We loved fresh, displayed food and open kitchen.

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littleprincess1 . 2019-01-26

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On arrival first impression is this is going to be a great place to eat. Restaurant is done out very well and staff on entrance are helpful and show you to your seat explain the ordering system and give you wine list. now that is the highlight after this the whole experience goes downhill. You queue up to order your food from a menu on the wall and if you are lucky what you order arrives hot if you are unlucky it comes cold. when you question this with the staff that your food is not warm they give you some answer about it being left while other food is made and then just walk off. The wine we ordered was not the wine we had and again made reference to staff member who just seemed to find it amusing and again walked off. I ordered a dessert and a couple of coffees the coffee arrived but I am still waiting for dessert thought better of questioning this so asked for bill made sure dessert was not on there and that we got charged for the wine we had and not what we ordered and left and probably will not be going back.We have been to the sister restaurant La Brasila on wind street and this is far better and will go back there in future.

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andrew061 . 2019-01-20

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Upon arriving I was swept away with the entrance and appearance. The atmosphere was lovely and ambient in the bar, but restaurant tables seemed closed together and lacked a bit of privacy. I didn’t like the fact that you weren’t given a menu to browse over before getting up to que & order food, which meant there was a bit of pressure to rush through reading the offering at the fish & meat counter. I planned to have the lamb but they had sold out and not indicated this either on the menu or via the server, so then had to stand at the counter for another 10mins reading through the choices.

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Sandra J . 2019-01-13

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Lovely upstairs area beautiful views of the bay modern chic in the centre of mumbles nice downstairs drinking snack area always busy food excellent had midday deal

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Jon B . 2019-01-08

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Not a very good meal tonight. The restaurant wasn’t even busy but yet they had run out of the majority of the options on the menu. I ordered a rib eye medium rare and within a couple of minutes of it arriving the hot plate it was served on had cooked it to well done. I’ve heard that the restaurant has been struggling and tonight was proof of it. I will never return again.

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321ellisiado . 2019-01-01

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Family visit on Christmas Eve to this well known establishment - I wish we hadn't bothered!

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Peter H . 2018-12-28

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Came here on Friday 14th December for a meal with my partners family. The restaurant was packed full of Christmas parties and we was on a little table in the middle of all that, I have previous experience in working in hospitality and I know the polite and curtious thing to do is to inform us that the restaurant will be full of staff Christmas parties. The way of ordering is like queuing up at school for your dinner, all the meat and food is kept in the window where people walk past, lots of flies in there as well - very unhygienic - specially as the meats should be kept away in a fridge. I ordered a vegetarian dish which was mediocre - staff forgot about us numerous times so was left without water and drinks.

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Lauren512015 . 2018-12-20

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the kitchen itself isn't bad, what has impressed me negatively is the way in which the staff is treated, on the face of the waiters you noticed the unhappiness and the level of stress .. I believe that the greatest responsibility is the managers who don't know how to manage the staff and therefore can not do business. Someone explain to them that to create a winning company there is a need for a happy and positively motivated team. I will not be coming back.

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JonhSmithxxx . 2018-12-09

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Decent enough atmosphere, didnt like the fact that you have to queue to place your order, food was poor. Sardines to start was terrible and was asked if i wanted my duck breast rare or well done, been nice to have had it somewhere in between, i could have bounced the one i had. Chips were ok side garnish and additional veg no existent. If your going there for a chat and a laugh its OK, if you want quality food, forget it! My wife had the quail, £15 for just a leg, quail must have been about the size of a budgie.

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Geraint E . 2018-12-09

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The restaurant is housed in an old waterside warehouse. It's very roomy and pleasantly decorated. There are no table menus as such, instead they display the full menu on a large board just behind fresh food display. (I would prefer table hand held menus personally). All the food is on open display in a refrigerated cabinet which I find very reassuring. As I was perusing the options I said to my partner that I would have preferred the lamb cutlets to have been cooked with garlic. The chef overheard this and immediately offered to full fill my wish. I thought that was a nice touch and certainly helped to put a polish on an already very enjoyable night. The cutlets were perfectly cooked with just the right amount of garlic. As a starter I had opted for the scallops. These were very pleasant and well cooked but the plate only held three small scallops which I think was a little mean. I would certainly eat here again

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Cwmseren . 2018-12-06

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Service poor, food poor, 5 visit based on being invited as part of a group. All visits pretty poor aged concept, no longer a good concept

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420gv . 2018-12-06

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Booked a table for 14 for retirement lunch excellent service we all went for set meal absolutely fabalous food waiter could not do enough pleasant helpfull so attentive will certainly be returning

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Preedy40 . 2018-12-04

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This is my favourite restaurant every time I visit Swansea. Love the food, atmosphere and staff! Excellent!

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sops_s . 2018-12-03

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This is for the Mumbles La Parilla.

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TheLodgeGuestHouse . 2018-12-02

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Having trusted word of mouth for a 50th birthday celebration for my mother in law, we were left under whelmed and disappointed with the customer service.

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robinanthony . 2018-12-01

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Absolutely love it here. Love the food and ambience. Highly recommend the sea bass. Their sister restaurants in Mumbles and the Brasseria in Swansea are also great.

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Angela A . 2018-11-26

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Very good food and decent service. Atmosphere was not quite what I was expecting, however, it was OK. Not quite the best for a solo meal, but would be great as a couple or more.

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G6239EWandyh . 2018-11-07

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We were staying at the Marina on Friday and this was within walking distance of the hotel. The ordering system is a bit bonkers - waiters take your drinks and dessert orders, but you go up to a counter to order starters and mains. However, it worked, and the food was simply stunning - all credit to the chef. We shared a homemade hummous starter, and had sweet potato and chick pea tagine for mains - veggie food can often be dull but this was so, so tasty. Huge portions too. We shared a dessert, had a glass of wine each - total bill was £47, which, for the quality of food and the environment, was spot on. The waiters were charming and professional too. Wouldn't hesitate to return.

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Lou568 . 2018-11-04

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Late booking for Sunday lunch but not too busy. Familiar menu to two of us but novel concept for friends. Three chose fish, and one steak. The fish eaters certainly came out on top. One lemon sole and two sea bass. Absolutely top class. Rump steak not too tender, but still enjoyed. Staff on the whole, pleasant and cheerful.

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grannysmith2013 . 2018-10-29

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Had a lovely lunch time. Food fantastic. Staff attentive. Didn’t have to top up my glass once as the staff came over to pick up my bottle every now and again. Lovely setting. Well happy!

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kellyzoomzoom . 2018-10-17

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We recently went ( 9 Ladies ) for birthday evening meal . We opted for the 2 course special for £15.95. I had chicken skewers which when it came was 1 skewer with a tiny bit of lettuce no dip I asked the waiter why it said skewers when I only had 1 and his reply was he didn't speak English and didn't know what I was saying !! My friends had mushrooms which looked like a tin of mushroom soup poured on a saucer on top of a now very soggy piece of bread. The main courses were just as bad- my chicken was overcooked and the saute potatoes non existent the chips for others arrived in a dish and not one of them was over an inch long they were all bits covered in black .I used to regularly eat here but Im afraid this will probably be my last visit .Its a shame because it is a lovely venue with a great atmosphere let down by poor food , very small portions and bad service

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Christine L . 2018-10-15

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classic format brasserie. decent value and have to say lovely monk fish, nice ambience and would go again

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NigelM9 . 2018-10-12

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Been going here for years now and it continues to go down. Food is poor value for money and food is okay. Again paid for bread no bread. But they still want to charge. That’s not honest. Surely they make enough on the extortionate drinks price to resort to that tactic. Service is getting worse as well. Positions are getting smaller.

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Volksrus . 2018-10-01

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This was my first visit for a birthday lunch. I would recommend this restaurant to everyone. The service was excellent and the food was first class. I will be visiting this restaurant again soon

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Susan R . 2018-09-18

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We recently dined here as a large group for a friends birthday. It gets very busy on a Saturday night and the ordering system is complete chaos! There’s no table service at the restaurant and you have to go up and order everything yourself. We queued for ages go get a drink and then had to queue for a good while to order our food! This also meant that everyone had their food at different times! Could you not at least offer table service on a Saturday?

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AJks8 . 2018-09-17

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This restaurant is conveniently located at the Swansea waterfront.

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Corrado R . 2018-09-17

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This 'industrial chic' restaurant seems to be getting very popular in the evening. It has a nice décor and the staff (many of Italian extraction) are friendly and reasonably efficient (so long as you clearly enunciate what you want), With bigger and lively groups, it can get a little noisy but the place is well provided with disabled parking, a slope for wheel chairs (important as the lift in the Mumbles branch was out of commission). The toilets are clean and well provisioned. The food can be really nice- I had an excellent Lemon sole with trimmings. Coffee is also good.

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PFBrain . 2018-09-16

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Went on my husbands birthday with another couple. Chose the two course menu, food was nice but nothing special, nicely presented but don’t like having to read the menu on boards at the back of the counter like a chip shop. The decor is very nice and the place is spotlessly clean. We found no atmosphere and didn’t think the waiting staff warm or friendly. In fact they appeared to look down their noses at us they were so far up their own backsides. Won’t be going back there, the drinks at the bar were overpriced too.

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djdavies3 . 2018-09-16

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I hadn’t been there for a few years and have never been very keen on the place - very pretentious !!

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ElaineG32 . 2018-09-02

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So sad to see a once thriving restaurant in the gutters.

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Happe123 . 2018-09-01

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Have visited here a few times with friends. The food is always spot on but service is always not so good. Either have to wait ages at the bar or when it comes to food being served not all the dishes come together. Company also own La Brasserie in Wind Street and La Parilla in Mumbles which both give better service. Will still eat here but wish some little things would improve.

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NICHOLAS042 . 2018-08-27

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We had the set lunch menu for £12.95. Sadly it's poor value for money.

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KingCampo . 2018-08-24

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First and last time to eat here.

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wayne m . 2018-08-19

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Really nice place, very friendly staff also polite. The food was incredible. You went up and choose you meat to be cooked and veg came with it. Absolutely fantastic we will definitely return sometime in the future .

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529jonathanc . 2018-08-17

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My son wanted to treat me to lunch so we decided to come here - the name suggested Spanish food and the glassed terrace facing the sea promised great views.

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LyudmilaP55 . 2018-08-12

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