GastroRanking
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4,5

Based on 19.319 opinions finded in 4 websites

4.4Ambience4.4Cuisine4.0Price4.5Service
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comment_iconOpinions

Have been to Palm Court Brasserie on many occasions and would recommend for reasonable prices, atmosphere and location. Unfortunately last night I ordered veal escalope and it was tough as old boots, left most of it. Disappointing but other than that a thoroughly enjoyable evening

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Bella . 2024-03-19

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Excellent restaurant, good food, service and value, especially with the discount offer on food.

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JamesW . 2024-03-18

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Absolutely faultless in every way. Stumbled across this place in October 2023 and wanted to return as it was so good then, and it was just as good if not better this time.

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. 2024-03-18

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Lovely meal last night. Staff were great, food good and nice atmosphere.

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NigelG . 2024-03-18

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I had dinner with a friend of mine. The decor is beautiful, the staff is very efficient and nice and the food delicious. The 50% off offer is amazing! We had onion soup and smoked salmon to start followed by sea bass and mushroom risotto. The food was delicious and served quickly. If I really want to find negative points...there was not much space at the table and the neighbours were too close. A slice of bread or toast with the smoked salmon would have greatly been appreciated! I was craving for a hot apple tart ...but sadly it was not on offer. Overall, we had a lovely experience and we will go back again. Thank you very much.

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Corinne . 2024-03-18

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great food, good value. Excellent service. Efficient but not too rushed. Nice atmosphere and good background music. Only negative is that the tables are very close together. I would refer it if they removed a couple of tables and left a bit more space between tables.

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CHRISB . 2024-03-16

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Visited several times before and as usual we had a lovely meal. Very friendly and efficient staff. Will be definitely be back.

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SaraW . 2024-03-16

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We were seated at nice cozy spot. Service and food was fabulous as usual. Lovely hostess and front of the house manager who showed us to our table.

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Food4Thought . 2024-03-15

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It's a very friendly and lovely restaurant, the food and service is super amazing!! One of the best restaurants in Covent Garden I'd say.

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GemmaR . 2024-03-15

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Brilliant location, excellent staff and food was delicious!

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. 2024-03-14

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Brilliant 3 course menu with champagne for £48. Service excellent, food excellent and a lovely location and ambiance. Very cozy french bistro feel!

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SarahB . 2024-03-14

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Very good dining experience. Service was a bit less than excellent as in the past but good nonetheless.

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DavidT . 2024-03-14

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We came to Palm Court for my friends 60th birthday. We thoroughly enjoyed the whole experience. All the staff were very welcoming and the food was fantastic.

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JillC . 2024-03-13

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I have frequented this restaurant many times. The food is lovely and reasonably priced for London. We normally have the theatre menu with a choice of two or three courses. The staff are always attentive (but not too much) friendly and helpful. I can’t really fault it for good food and a relaxed French atmosphere.

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Lizzie . 2024-03-12

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Always an excellent dining experience - good food, great service and the best baked cheesecake in London! Thank you so much…..see you soon!

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Sandypeg . 2024-03-11

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Amazing food and excellent service. Lovely experience all in all

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. 2024-03-11

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Went for after theatre dinner and was impressed by the quality of the food and team. Congratulations

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CLreviewing . 2024-03-11

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Couldn’t have asked for more! From the moment we entered, we were impressed by the warm ambiance, attentive service, and delicious cuisine. We wanted to extend a special thank you for the wonderful table that was reserved for us. The location was perfect, offering a lovely view of the restaurant and allowing us to fully immerse ourselves in the dining experience. It truly enhanced our evening and made us feel valued as guests. We want to express our heartfelt gratitude for the exceptional service provided by Enza. She delivered an impeccable service, but she also went above and beyond to make our dining experience truly memorable by surprising us with delightful treats on the house. Enza's professionalism, attention to detail, and genuine warmth truly made our visit to Palm Court Brasserie unforgettable. Her exemplary service and the delightful treats she provided exceeded our expectations and left a lasting impression. The menu offerings were delicious, and each dish was prepared with care and attention to detail. Overall, our visit to Palm Court exceeded our expectations, and we left feeling thoroughly satisfied and grateful for the wonderful experience. I wanted to take a moment to commend your team for their outstanding hospitality. Look forward to seeing you soon!

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EmilieM . 2024-03-11

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Had a pre theatre dinner at Palm Court Brasserie and the venue and ambience were very Parisian. The pre theatre menu was great - good value, good sized portions, quick and excellent quality. Boeuf bourguinon was particularly good. Will definitely come back.

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AOH1 . 2024-03-10

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It was my first visit to this restaurant. We were having lunch for a friend's birthday. The service and food were exemplary. When they brought out the dessert, they had put a candle in it and gave her a card signed by all the staff. This was so unexpected and a beautiful surprise. Such a little thing made a huge impact. I will never forget it. Bravo!

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RebeccaM . 2024-03-09

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four of us went for lunch. The table we were shown to was next to a noisy group so I asked if we could have a different table, as my mother in law has trouble hearing. The waitress was very kind and we were given a choice of tables. The food was all very good - well cooked and presented. The choice is wide and the 50%offer on food makes it excellent value, particularly for such a good location. The wines are also very reasonably priced. We have been a number of times, always had a good meal and will definitely return.

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GETTOGETHER . 2024-03-08

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We arrived a little early for our booked time and had to wait in the doorway for our table - no bar or seating area. We were shown to our table in the bustling restaurant and seated next to two tables with loudly spoken diners. We ordered drinks from a friendly waitress - a bottle of house red, good quality and value - which soon arrived. We next ordered our food - all three courses - each arrived at appropriate intervals. We both had the baked brie starter, which we enjoyed. Next to arrive was my Beef Bourguignon and my friend's Salmon (fish of the day), which we also enjoyed. I didn't note from the menu that bread was extra. I'm used to French restaurants where there is a constant supply of bread essential to mop up the delicious sauces. We concluded with ice cream which had sat in the warm before being served as it was starting to melt. We enjoyed the experience, although we also became loudly spoken to be heard above fellow diners! the service was very good, as was the value. We would happily return.

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Nippy . 2024-03-07

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Fab restaurant. Food was delicious, and generously portioned. Service was very friendly and efficient. I couldn't fault it. The 50%off food deal provided by OpenTable was the icing on the cake

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JonathanG . 2024-03-06

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Super surprised super impressed - went above and beyond

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Hayden . 2024-03-06

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Very good, excellent food, a little slow but nothing to worry over

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Monty . 2024-03-06

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Delightful restaurant in middle of theater area. Very reasonable price, wonderful food including several choices on special pre-theater menu. Delightful, enthusiastic, efficient waitstaff. We will return when visiting London!

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moragamunchers . 2024-03-06

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Good value, prompt, efficient and friendly service and tasty food and wine but very noisy and tables too close together

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SBSW15 . 2024-03-06

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Good food, good value and good service but please ditch the plants with black fly, drove us mad. Would put us off coming again.

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VixO . 2024-03-06

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I’ve been here a few times. Love the food and service will book again soon

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. 2024-03-05

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Excellent food with a genuine French feel. Staff were efficient and helpful

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PMHM . 2024-03-04

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Friendly staff, enjoyable evening. Our second visit.

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. 2024-03-03

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Myself and my family went for lunch here for my father’s birthday and the staff made it that extra bit special. The food was amazing and we all had a great time. Would definitely recommend on any occasion

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. 2024-03-03

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Booked a meal for my wife's birthday and we were treated extremely well. Good food , service & atmosphere

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Donut . 2024-03-03

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Food was very good. Always good value. Service by the waitress was excellent.

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. 2024-03-02

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Good food Helpful staff Slick management in a very busy environment Excellent value

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AnthonyW . 2024-03-02

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Lovely food, great service and enjoyable atmosphere

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EtiM . 2024-03-02

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Second time here for the lunchtime pre theatre treat and we will be back and back, a great restaurant

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. 2024-03-02

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Great and friendly venue, excellent and attentive service, also great value.

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JohnW . 2024-02-29

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Lovely food, pleasant staff, great service and a nice atmosphere

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PennyW . 2024-02-29

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Great as always. Love this place for a pre theatre bite.

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RaniJ . 2024-02-29

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Service was good even though restaurant was busy and food was good quality

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. 2024-02-29

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A lovely meal the staff were attentive and present. They just need to fix the small fly infestation in the plant by the table in the window - then perfect!

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. 2024-02-28

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Good menu with reasonable prices. Friendly, pleasant staff great food and ambience.

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Mags . 2024-02-28

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Another fab meal here, made even better with the 50% off deal which makes it incredibly good value, especially at such a great location. The food is always good, highly recommend it.

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LuRa . 2024-02-27

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Great meal at a good price given the 50% off food offer

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Thanks . 2024-02-27

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Good quality food and wine with friendly staff in a great location in Covent Garden. Good value and would recommend this London gem

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Anna . 2024-02-27

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I love the food at Palm Court Brasserie, not only tasty but also fresh, From starters to dessert, each dish was bursting with flavor and good-sized portions. The staff was attentive and friendly, they made sure we had everything we needed throughout our meal and we were able to make the theatre in time!

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Spring . 2024-02-27

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Good for pre theatre. My onion tart was fabulous and lamb good . Good atmosphere wine list not brilliant . Staff were super efficient and lovely

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PamW . 2024-02-27

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Wonderful meal and service for my 50th birthday 🥳 Had a lovely personal touch of a birthday card signed by the staff and a free desert was lovely

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TerriB . 2024-02-27

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One of my favourite places to go - their food is always delicious and the staff are always friendly and nothing is too much trouble

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GillM . 2024-02-27

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Great venue, friendly staff. When I requested the music level be reduced, they did so immediately.

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AnnaW . 2024-02-26

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Booked a pre theatre meal at 5.30. Service was quick without feeling rushed, we were out by 7pm perfect for walk to local theatres. We had pre theatre menu, food was great, menu could have had another choice on it. Full menu looked good. We will return.

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tonym . 2024-02-26

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The meal was OK although a bit disappointing inasmuch there wasn't anything particularly different or 'wow' about the food, and the dauphenoise were very dry so had to leave them. It was perfectly nice - but I expected more considering the reviews. The staff wer very attentive although perhaps a bit 'too much' as it was difficult to keep a conversation sometimes with lots of fussing.

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SuzyBlue . 2024-02-26

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Traditional bistro style restaurant with a good choice of classics on the menu. I think the food is excellent value and is always consistent - I have been a regular over many years now.

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JaneP . 2024-02-25

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This was our 4th visit and once again the food and service was excellent!

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Martin . 2024-02-24

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Many thanks to the male blonde Italian waiter. Very friendly and efficient

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MikeR . 2024-02-24

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Yet another very pleasant meal, restaurant has a lovely ambience , it’s busy but not intrusive whilst eating. Service was very efficient and polite

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ShaunC . 2024-02-24

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We return regularly to Palm Court Brasserie as the set menu is excellent value and the staff and service always make it a great dining experience.

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Kitty . 2024-02-24

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We had an excellent pre Opera supper last night .The food; atmosphere and service were first class. Highly recommended !!

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Michele . 2024-02-24

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One of the party ordered fillet steak but was given steak + frites instead. She was offered to have this replaced but we had theatre booked and other mains arrived so we didn't. We were charged for steak + frites and not the more expensive option so no harm but she was very disappointed.

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bdlun . 2024-02-24

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Good food and lovely venue with a buzz about it. However we felt ignored at first and rushed thereafter. Shame!

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magalir . 2024-02-24

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Friendly and direct welcome, lead to our table in swift fashion. Wide choice of foods and drinks , and queries were answered in clear fashion. We chose pre theatre meals which were brought quickly and in accordance. The meals were excellent and we were relaxed in respect of getting to the show in good time. Drinks came from a very wide range and were very moderate in price, which is rare around Covent Garden. We enjoyed our stay in Palm Court and will for sure booking again soon. The young lady that served us was very kind , clear and kept an eye on our table. Payment did not take long and off we were for the show !

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SteveD . 2024-02-23

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Set lunch menu was delicious and very good value, especially for the area. Excellent service from all the staff and lovely ambiance in the restaurant. Our first visit but we’ll definitely be back!

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. 2024-02-23

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We had the pre-theatre menu at 5pm on a Friday. The restaurant had a very lively ambience (was noisy so not suitable for a romantic dinner a deux). Great for a party of 4. Food was good and served promptly by friendly staff. We spent more on 2 rounds of drinks than on the food. Boeuf bourginon was so good. Paillard chicken and risotto were also delicious. Highly recommend

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. 2024-02-23

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A very French Brasserie experience, food was classic Brasserie Style , for us a pre theatre dinner @ 5.30pm yesterday. 2 courses with Wine, Great table , the service was exceptional as you would expect , From the welcome at the door to leaving the attention was spot on , Antonella did a really good job taking care of of our table which completed the experience , Gary & Gina

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GaryB . 2024-02-23

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Lovely meal and great service as usual. Despite being a wet Thursday lunchtime it was still very busy. Didn’t wait too long for our meal though. Seabass was delicious

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AliMac . 2024-02-22

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Great food - had pretheatre menu - plenty choice , good quality , prompt service Would definitely go back

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Jazi . 2024-02-22

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A gem of a restaurant. Would have given 5 stars for the food had the beef in the beef bourgignon been tougher and chewier than on previous occasions.

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DaljLove . 2024-02-22

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Lovely restaurant with very good service. The Pre-theatre menu is very good value. Have been twice now and would definitely go again. Right near Covent Garden

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KarenC . 2024-02-21

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Good experience, also good location. Staff were friendly and professional.

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JulieY . 2024-02-21

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Nice food. Good value for money for a simple and quick meal before theatre. Lovely staff with goos service.

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Dush . 2024-02-21

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Great evening celebrating my birthday. Had a voucher for a Prosecco and managed to change it to a red wine. the manager and staff were excellent and even got a birthday card and a free dessert. Excellent afternoon and will definately be going back.

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Raje . 2024-02-20

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Lovely meal in the heart of Covent Garden. Friendly and efficient service. Fantastic value for money with the special deal.

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JaneM . 2024-02-20

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Food as excellent as always. Staff friendly and efficient. Very good value for money and quite busy for a Tuesday lunchtime, but service still maintained.

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Carol29 . 2024-02-20

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Go to the Palm Court frequently. Good food, ambience. On Monday we were served by Antonella and she was great.Professional, very friendly without being intrusive. Nothing was too much trouble. There again in a few weeks.

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Pudge . 2024-02-19

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a little gem in Covent Garden. We have been visiting when in London for many years and the food is always high standard. Just wish they did a sunday lunch again.

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JoannaS . 2024-02-18

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Been coming here for years, always good. Efficient service, beautiful food, a cur above the usual.

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Goodchef . 2024-02-18

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We enjoyed a pleasant evening at the Palm Court. The staff were very welcoming and efficient. Food was excellent. We enjoyed the chicken liver parfait and duck for main course. Service was excellent. It was my friends birthday and they surprised us with a card and free crime brûlée with a candle. A very nice touch and makes you feel valued as a customer. Only negatives I could find were that it was a little noisy but then again it was full so good to see people were eating there. The only other drawback was that I felt it was a little too dim. Overall I would highly recommend this place. A true find and amazing food.

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AlanJ . 2024-02-17

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Lovely food and would highly recommend this restaurant

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. 2024-02-17

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Amazing food every dish was super will definitely be back

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VF10 . 2024-02-17

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An absolute pleasurable experience with outstanding service. Will definitely go back, oh and the Duck was on point!

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HUisLife . 2024-02-17

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My favourite restaurant! Lovely, friendly and efficient staff. Comprehensive food and drinks menu. Brilliant atmosphere.

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grahams . 2024-02-17

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Always great food & service. This time we had the set menu from the main menu & it was excellent. The chicken liver parfait is so delicious!

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LuRa . 2024-02-17

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Took the wife for her birthday and wedding anniversary lunch. We ordered from the a la carte menu of moules and frites as well as veal escalope Really prompt service and attentive. What really stuck out the most to me was the food was hot on arrival unlike many places where it comes out at a lower temp. The taste of the food was really good and we loved the white Rioja that they had. Food was filling and didn’t have space for dessert. But will definitely go again. The only thing for me as a negative is that tables are far too close and conversations from neighbouring tables can dominate. All in all a great experience.

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TodorO . 2024-02-17

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Palm Court Brasserie never fails to deliver. The staff are so welcoming and attentive. It was my birthday and they were so kind and even gave me a card! The food was excellent.

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NinaH . 2024-02-17

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My fourth visit and will return without hesitation. Lovely ambience, impeccable service and great food all for a very reasonable price. Thank you, Palm Court Brasserie.

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WendyC . 2024-02-17

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everything was great and 100% we will be back but the service was really slow so we didn't have time for a dessert which we would have liked, next time we will allow more time

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ClareW . 2024-02-17

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We had a meal from the pre theatre menu. The food was very nice & good value for money. The staff were also very attentive and pleasant.

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JackieK . 2024-02-16

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Great atmosphere. Wide choice on the menu including a 2 or 3 course fixed menu which is very reasonably priced. Staff are friendly, pleasant and helpful. The birthday card received signed by all the staff was a lovely touch that made the afternoon special

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AmandaB . 2024-02-16

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Perfect venue for a pre theatre meal. 2 of our party of 4 had the 2 course pre theatre menu which was plentiful. My chicken was cooked perfectly. Gluten-free options good, chips not gf as cooked in the same oil as non gluten free food.

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Mellie . 2024-02-16

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Great restaurant, lovely steak, great wine, would recommend

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Habs . 2024-02-16

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Nice atmosphere good service good food reasonable price

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Davide . 2024-02-15

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Wonderful experience here. Came for post-theatre dinner to celebrate my mum’s birthday. The staff were lovely, our server in particular was especially friendly and took great care in making sure my mum (with her food intolerances) could enjoy some delicious food. It was a very busy restaurant however the food all came out piping hot and was very tasty. A really good dining experience, thank you to all the staff for such a lovely time and making her feel special.

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Vanisha . 2024-02-15

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Excellent venue with a lovely menu and great atmosphere

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JamesD . 2024-02-15

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Love this place! Always get great food & service 👍

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. 2024-02-15

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This is our go to restaurant when we go to the theatre. The food is excellent as are the service and ambiance. Also very good value- the pre theatre menu especially.

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MargaretM . 2024-02-15

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It was amazing the environment the service the food ! The surprise for valentines was really lovely! I had a great time I will definitely visit it again 😊

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veronikah . 2024-02-14

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Lovely evening, great staff and wonderful food. We had a marvelous time and will certainly return. The service was impeccable and we were made to feel so special, even though the restaurant was nearly full. We had been before, but only to eat a pre-theatre meal in the outside covered area.

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johnC . 2024-02-14

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Outstanding service and food. Will definitely be returning

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Plan . 2024-02-14

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Everything excellent - food, service, and atmosphere

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AnnaW . 2024-02-14

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4,5

2012 Opinions

Hélène Darroze at The Connaughtlocation-icon16 Carlos Place Mayfair, London W1K 2AL EnglandFrench

We thought we’d make valentines special this year and so booked to stay at The Connaught (not our first time) and dine at Hélène Darroze. We left with a bitter taste in our mouths and that wasn’t the endive. After being seated we were served a complimentary (“included in the price”) glass of champagne and then an earthenwear cup of what I can only describe as mushroom stock which was fine but a slightly bizarre start to the meal. Next came three small amuse-bouche which were ok, nothing outstanding, perhaps just one, the chicken pate, had any standout flavour. Then we were onto the six courses proper: Crab - served in an upturned shell this was perhaps one of the more interesting dishes which delivered exactly what it said, assisted notably by a generous dollop of caviar. 7/10 At this point we were served a large sourdough loaf along with “driftwood knives” for the butter. Lovely. Foie Gras - now I’ll admit to not being the biggest foie gras fan and this dish did nothing to change my mind, there was far too much of it and it was undercooked leaving it mushy which made the dish heavy and unpleasant, there wasn’t enough of the beetroot to cut through it. 2/10 Celeriac - this just bland a tasteless, despite being layered with that Michelin favourite, truffle, again the portion felt too big. 2/10 At this point we also noted that we were being given almost no pause between each course, something we would expect in any sophisticated restaurant. We asked for more time before dishes but were told that could only happen after the next course. Lobster - probably the stand-out dish of the meal but the portion was simply too small, good but not enough to rescue the meal. 7/10 Pigeon Wellington - I wasn’t sure what to expect but this ended up being just too dense and heavy at this point in the meal, and more foie gras?? Again, bland meat and inedible bitter endive which we both left on the plate. 4/10 Meyer Lemon - a sharp lemon desert which was pleasant enough and helped to cut through the fatty taste left from the wellington. 7/10 Chocolate - again standard fair, tasted good but nothing wow. 5/10 I really have no idea how this restaurant deserves three Michelin stars, the food was unexciting and bland, pretty on the plate but lacking flavour and finesse. It sadly followed the “lets put either truffle, foie gras or caviar on a plain dish, that’ll fix it” model. Service was good but the description of each dish when served was rushed and mostly inaudible. Taking into account the meal was £400 per person before drinks I can’t say anything positive about it, my advice would be to look for more upcoming and creative eating options in London and avoid Hélène Darroze.

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