Based on 1.195 opinions finded in 3 websites
Based on 1.195 opinions finded in 3 websites
Opinions
Usually the meal is very good but the 2 Special Fried Rice we ordered tasted burnt. Very disappointing as we spent £45.
MARTINE1234567 . 2021-12-09
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Have ordered from oriental express many times and have had no problems with them in the past, until now. Website did not update status of order, i phoned to have an update, man who answered phone didn't give clear answer and hung up on me. Phoned straight after, spoke to same person and he told me to f**k off your order on the way, he didn't take my order number or name. I think the manager needs to speak that man about his attitude, i will not be ordering from them again unless staff attitude changes. Absolutely disgraceful. I know its a weekend and they are busy, but that man needs a slap in the face for the way he spoke to me
rwJ2858AD . 2021-10-02
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Ordered for delivery , over 2 and a half hours late and still nothing. There phone is stuck on engaged. Joke . Not even a phone call to let us know
BondyBo . 2020-12-31
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Banging. Always arrives on time, food is delicious and portions are massive. Always get a hand written note on some complimentary spring rolls. Never had a bad takeaway from this place
Niamh K . 2020-05-14
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Always boiling hot and early. Driver is lovely and always get a personalised Thankyou note on complimentary spring rolls.
0llie321 . 2020-03-15
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Ordered chicken satay with fried rice and it was delicious. The order arrived earlier than expected and the delivery driver was friendly. We received complimentary vegetable spring rolls. The chicken satay was so nice I was craving it all week and decided to order it again. It was just as delicious the second time, and again arrived earlier than expected by a friendly delivery driver and with complimentary spring rolls. Will be ordering Chinese takeaway from here from now on. Can't fault it.
RacheyPink . 2019-12-28
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The food was piping hot & everything tasted fresh. Delivery came earlier than expected. Portions were generous. Driver was ok. Would order from them again. The personal thank you on the packet of the spring rolls was really lovely. That sold it for me!
Foodgod004 . 2019-09-27
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Tried this delivery Chinese for the first time and was really pleased with it. Arrived quicker than stated, friendly driver, good portion sizes, lovely extras over £20 of prawn crackers and mini spring rolls and a sweet message, lovely touch. Will use again, recommend.
WalesNewbie . 2019-06-28
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Ordered for the first time. Delivery was quicker than expected and the guy who delivered was very polite. The food was still hot. The portions were so big, we kept some back for the next day! We ordered chicken & mushroom soup and salt & pepper chicken wings to start. The wings were so moreish and served with lovely crisp vegetables. Chicken with cashew nuts was good but my partner not that keen on the texture of the chicken but tasted great. My crispy beef was yummy. We had rice and noodles and were given free prawn crackers and mini spring rolls. Definitely order again.
Ruth L . 2019-06-23
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I was not impressed with th food.Although portions are big,the food wasn’t great and the egg fried rice was bland. 1st time trying, won’t order again,sorry.
CMichaelC86 . 2019-01-12
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Ordered from here many times and the food is always first class but the takeaway today was not up to the usual standard. Honey sauce watery and prawn crackers burnt. Will be looking elsewhere in future
louise d . 2018-02-22
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The food was incredible, they gave us a free bag of spring rolls with a nice message written on. This was a nice surprise. The best part of the meal was the salt & pepper chips. We would usually order our Chinese from Peking chef but after trying the Orient Express we will most definitely be loyal customers.
Jasmine . 2017-10-29
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Waited nearly two hours for food to be delivered on a Tuesday evening!!
John . 2017-10-24
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Brilliant service. Food hot on delivery and very tasty
Maria . 2017-10-22
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Lovely food, a little late which is fine for a saturday night
Christian . 2017-10-21
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My estimated delivery time was moved by 15 mins which I understand however the food came nearly 30 mins later and was only warm. I called and was told driver was on way and it was the last delivery. Not even an apology !!! Won’t be using them again
Charmaine . 2017-10-20
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Awesome food, fresh and full of flavour. Only downside was sauce was a bit runny but hasn't put me off ordering again A+
Mr . 2017-10-20
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Delicious Food, Delivery was delayed by 10 minutes but the restaurant warned us before time. Highly recommend, Thankyou !
Joshua . 2017-10-18
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The food was bang on. Top notch nosh. Gonna always use this place from now on.
Carlos . 2017-10-17
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AMAZING! best chinese in cardiff!!!!
Alysha . 2017-10-15
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Food was great tasting and very hot when delivered. Unfortunately delivery was late despite them adding 15 minutes to the original ETA
Joshua . 2017-10-13
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Food was spot on as always and the chicken balls were delicious and in a nice portion. I just missed the £15 offer so missed out on the prawn crackers and spring rolls. . I wish they would start making fortune cookies, they are delicious . I would 100% recommend this place.
Saz . 2017-10-13
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Excellent all round. Delicious food, arrived hot and on time. Plus a bonus kind message written on the spring roll bag!
Catherine . 2017-10-13
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Good food and portion size, the chilli crispy beef is meant to be spicey but it's not, just a sweet and sour sauce so was disappointed in that, the beef in black bean sauce had way more kick. Will use again.
Richard . 2017-10-08
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They came and dropped order all over the floor then put it back in the bag and offered £5 back called restaurant and explained they offered refund but the fact it was already 30 mins late
Samantha . 2017-10-08
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I enjoyed the food but was a bit gutted about not receiving my free prawn crackers, i would have ordered some if i had known.
Jamie . 2017-10-07
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This was one of my favourite Chinese meal experiences. The quality was outstanding in every part of the meal. We even got a lovely hand-written message on the free spring rolls! Absolutely going back for more.
Kyle . 2017-10-07
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Food was great, packaging was excellent so nothing leaked etc. Also some free extras added which was lovely. Delivery was quick and the driver was very friendly! Overall spot on. I’ll definitely order again!
Charlotte . 2017-10-07
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Amazing food will order again for sure
Nerys . 2017-10-06
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always amazing, always boiling hot huge portion sizes and great timing never order from anywhere else!
Jessica . 2017-10-01
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Been using The Orient Express for a couple of years now. On the off change they aren't open when I'm feeling like chinese, I've tried other popular restaurants but I'm always a bit disappointed. Nice portions and the Singapore chow mien is my fave.
Oliver . 2017-09-30
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Really nice food + plus good portion sizes
Kim . 2017-09-28
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One of the nicest takeaways I’ve had in a long time!
Emma . 2017-09-27
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Friendly delivery, hot and tasty food. Free spring rolls and prawn crackers. Will order again.
Katie . 2017-09-23
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Delicious Chinese with free spring rolls, delivered on time 45 mins wait. Definitely recommend 👍
Craig . 2017-09-22
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Wonderful service & great tasting food
Rosie . 2017-09-21
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Nice food. They forgot the sauce I ordered though.
Zac . 2017-09-20
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The food was great but was over an hour late. Not really "express".
Ellie . 2017-09-16
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Amazing, tasty food and always friendly service! My favourite takeaway!! Love The Orient Express!
Rachel . 2017-09-16
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Food was lovely and struggled to get through it all, probably due to the free prawn crackers and mini spring rolls, a very nice and much appreciated gesture. highly recommended.
David . 2017-09-16
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Food came on time, was piping hot, and it was amazing as always
David . 2017-09-16
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Lush food always and free prawn crackers and spring rolls over £15 👌🏻 Love the food from here. Came early too.
Sarah . 2017-09-15
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Speedy delivery and excellent food with good size portions. Will definitely be using again.
John . 2017-09-15
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Lovely food so happy with our order, best Chinese we've found in Cardiff and even had a sweet handwritten thank you on the food bag, will definitely order again!
Danielle . 2017-09-14
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Food arrived early and was delivered hot and was very tasty. The delivery driver was polite.
Laura . 2017-09-14
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Great food just disappointed with the delivery time, said it would be an hour and it was an hour and 10. Don't mind how long it might take but there was no update to say it would be late.
Anthony . 2017-09-09
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Super yummy food, take out arrived earlier than expected and a cute little note was wrote on food telling us to enjoy! The delivery man did not judge our bright green face masks which were on when we answered the door 😊 Will definitely get from here again xxxx
Kat . 2017-09-03
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Poor service - food was very late
Dawn . 2017-06-10
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Fantastic service. Perfect food.
Angela . 2017-06-09
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Great service and food, would definitely use again
Emma . 2017-06-08
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Extremely late, took two hours to deliver, very cold food and appalling customer service when I phoned to explain the problem...twice!!
Nic . 2017-06-03
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Really nice Chinese food and my full order was delivered on time!
Connor . 2017-06-02
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Really good with amazing service
Adam . 2017-06-01
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Great all round, would definitely recommend
Lisa . 2017-05-26
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Great food, friendly delivery driver. Will order again 100%
Matthew . 2017-05-12
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Best chinese food in cardiff hands down! Lovely company and treat their customers well! Quick delivery with friendly drivers. Most importantly the food is amazing!! Always tastes fresh and full of flavour. The salt and pepper chicken is a must buy! Do not hesitate to order, you will not regret it :)
Stephanie . 2017-05-12
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Rice wasn't the best I've tried, but it was nice enough. Other items were very nice though. Would definitely try them again.
Richard . 2017-05-07
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The starters were very nice, well cooked and flavourful. Unfortunately, the main was bland and the prawns were quite overcooked, and had an off dishwater taste to them. I'll have to try them again with a non-seafood main to see if they are worth eating.
Callum . 2017-05-07
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One of my fav Chinese always nice the chips were bit over cooked this time but usually always nice 5***
Kyle . 2017-05-04
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Food was lovely!!! Even threw in some spring roles and prawn crackers free of charge. Will definitely order from here again.
Kyle . 2017-04-29
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nicest tom yum soup we have had for a while. Delivery was late but food did make up for it, it may have been a very busy night, we will order again.
Stuart . 2017-04-26
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Food was nice, free prawn crackers and mini spring rolls were a nicely received bonus, speedy delivery, I would order again
Kayleigh . 2017-04-26
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Absolutely stunning food, will be using this Chinese again, many thanks.
PAUL . 2017-04-26
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First order and certainly won't be the last- food was delicious and arrived when stated. Thank you
Olivia . 2017-04-22
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Delicious food yet again! Thanks!
Erin . 2017-04-22
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It was an amazing meal, delicious food as always, recommended orient exspress to our friends and family.
Amanda . 2017-04-20
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This was the first time ordering from here, and it will now be our regular Chinese takeaway spot! The food was fantastic, all very reasonably priced, as chinese can get pricey, and was ready as soon as I arrived to collect. Cannot fault it!
Lisa . 2017-04-19
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Food as great as always and I love the little notes they write.
Michael . 2017-04-15
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had to complain because of beef and tomatoes being so sweet it was inedible. A replacement meal was delivered
Lyn . 2017-04-09
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Always stunning food, quick service we love the food from here and had probably 30 odd takeaways highly recommended try the beef in spicy garlic BEAUTIFUL!!!
Matthew T . 2017-04-02
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Fantastic as always, if I were on death row, choosing my final meal, I'd go with Orient Express' Singapore Chow Mein! It's the best thing I've ever eaten.
Craig . 2017-04-01
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always a pleasure ordering from The Orient Express
Maria . 2017-03-31
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Food was quite warm/hot. Quite a bit bland, but the chicken curry was cooked nicely. Chow mein was very meh, and delivery time was estimated 9 20, confirmed for 9 30, and arrived 9 40, 1 hour and 5 mins after ordered, a bit slow. Probably wouldn't go here again
Zoe . 2017-03-31
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I was a bit disappointed that the chicken and yellow bean sauce used battered chicken balls instead of fresh chicken pieces
Hannah . 2017-03-26
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Too much batter on the chicken balls with hardly any chicken.
Jade . 2017-03-25
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Cold food, soggy chicken balls and really long wait!
Yeubrey . 2017-03-24
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Changed the delivery adding fifteen minutes as soon as the order was placed so got it 75 mins after ordering. Food average and pricey
Hailey . 2017-03-21
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They added half an hour to the delivery time and it was still late. Food was tasty, but the chicken balls were more batter than chicken. However, happy with the portion sizes. Would come again.
Oliver . 2017-03-18
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Original time was 925 and then was moved to 945.... and then didn't arrive until 10. Disappointed with the food and there are better Chinese restaurants around Cardiff
Michael . 2017-03-18
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Bit disappointed with the quality of the chicken, quantity for value was really good and tasty too
Kelly . 2017-03-18
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Excellent food, will definitely use again.
Steven . 2017-03-17
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Always our first choice. Never disappointed. Lovely extra touches, like free spring rolls with a nice note
Lisa . 2017-03-07
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Ordered for 7pm, got it at 7pm can't fault it. The food was wonderful. Shall be back again
Mike . 2017-03-05
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Food was amazing, tasted great, delivery was fast and free food is always a bonus after spending over £15. Best Chinese I have ever had in Cardiff, can't wait to order again!!!
Paige . 2017-03-05
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Horrible, soggy, tastes bad, cold
Grace . 2017-03-02
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Lovely food...good portions...lily pricey by the time you add delivery and card fee.... but worth it... 👍👍👍👍👍😉
Michael . 2017-03-01
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Very polite on phone and the delivery driver was polite. Great food aswell.
Nathan . 2017-02-26
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Excellent food, delivered food faster than time given & food was fresh & warm. Would highly rate this chinese.
Tracey . 2017-02-25
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Didn't include the drink I ordered.
Daniel . 2017-02-24
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Was missing the poppadom from the order
Michelle . 2017-02-24
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Wrong food delivered, phoned and they didn't change the order.
Cameron . 2017-02-22
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As always, lush food, quick delivery, and friendly devliery driver. Cheers guys :)
Kaitey . 2017-02-19
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Totally shocking would never order from this place again !!! Almost 1.5 hours wait for deliver and food was nothing to write home about very greasy not good at all.
Leo . 2017-02-18
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Took over 2 hours from order to delivery. Food was standard
Remy . 2017-02-18
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I don't complain without good reason but this is shocking! Order came 45 mins late and when i did get it the order was wrong! Ordered crispy beef and got beef in a black bean sauce (i think!). Got chicken rice when i didnt order it (thanks for that!) and the spring rolls i ordered didnt come! I'm pretty sure i received less than my moneys worth but i get a feeling if call to complain it'll take them till next week to resolve it. Sorry to be harsh but I'm disappointed. On the positive side what i did receive was tasty and hot.
Joanne . 2017-02-18
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Usually decent , but were an hour late and got the order wrong. Would advise not ordering from here.
Alex . 2017-02-18
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Often get food from this place. Normally there is no trouble with the food, service or timing. However the order tonight was a fairly long wait, (expected on a Saturday night) which was the. delayed another 30 minutes (from the time just eat said would be delivered) the food then turned up nearly 40 minutes later than originally timed. Which meant we had our food at a pretty ridiculous time in the evening. I didn't feel the service when calling to follow up our order was particularly friendly or helpful either. The food quality was nice, as ever. And the delivery driver was friendly too.
Lou . 2017-02-18
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Lovely food, always order my Chinese from here ⭐️
Alison . 2017-02-15
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Best Chinese ever. Seriously the ribs are the greatest ever. The only place I will order Chinese from. Tops everywhere
Adam . 2017-02-15
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40min late, delivery wrong drink and food not quality. I'm disappointed
Mathieu . 2017-02-14
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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1193 Opinions
Food freshly made is all really lovely. Fairly extensive menu too. Stumbled across it for a birthday meal and been back 3 or 4 times since. Staff generally attentive. Decor not the best and needs some modernising but the freshly cooked food outweighs the ambience factor.
friedspicymustprawnchickencurrybeautifulriceribscookedFood freshly made is all really lovely. Fairly extensive menu too. Stumbled across it for a birthday meal and been back 3 or 4 times since. Staff generally attentive. Decor not the best and needs some modernising but the freshly cooked food outweighs the ambience factor.
friedspicymustprawnchickencurrybeautifulriceribscooked525 Opinions
Food tastes good, not a lot of it for the price which is disappointing. My order has come wrong a few times, or something has been missing. When you ring back up and try to explain, they aren't very interested in helping you come to a solution. But it does depend on what staff are in as some of them are very helpful. The food does come quickly and hot which is good. Overpriced for what you receive as its mostly filled with sauce or rice with little meat/fillings as it saves money filling up containers with cheaper items.
friedspicymustprawnchickencurrybeautifulriceribscookedFood tastes good, not a lot of it for the price which is disappointing. My order has come wrong a few times, or something has been missing. When you ring back up and try to explain, they aren't very interested in helping you come to a solution. But it does depend on what staff are in as some of them are very helpful. The food does come quickly and hot which is good. Overpriced for what you receive as its mostly filled with sauce or rice with little meat/fillings as it saves money filling up containers with cheaper items.
friedspicymustprawnchickencurrybeautifulriceribscooked82 Opinions
Food is reasonably price and quality is good. My favourite is the Special Fried Rice which comes with extra pork meat with sweet plum sauce on top and a fried egg. This restaurant has been around for the past 40 years and the food still taste the same as back then which is a winning formula. Lady owner is very helpful and very polite in person and over the phone which you can ring ahead your orders.
friedspicymustprawnchickencurrybeautifulriceribscookedFood is reasonably price and quality is good. My favourite is the Special Fried Rice which comes with extra pork meat with sweet plum sauce on top and a fried egg. This restaurant has been around for the past 40 years and the food still taste the same as back then which is a winning formula. Lady owner is very helpful and very polite in person and over the phone which you can ring ahead your orders.
friedspicymustprawnchickencurrybeautifulriceribscooked