Olive Tree Cafe in Conwy

Visited this lovely little garden centre today with my hubbie, sister and brother ( plus 1 very old doggie). Had a lovely lunch, portions were large and lovely, we all struggled to finish our meals. We had already seen the homemade scones and cakes on our way in, so decided to ask for them as a takeaway. The scones were massive and so nice, struggled to eat it 3 hours later. Lemon drizzle cake and Victoria sandwich also got great reviews from the others. The staff were so lovely, friendly and helpful. Definitely worth a visit to this dog friendly cafe and also to potter around the garden centre, so glad we stopped here.

We have driven past here many times without stopping, but decided to pop in today for breakfast, I'm glad we did. The staff were friendly and attentive, without being in your face. We had a full breakfast and a veggie breakfast, which were both lovely. The place was spotlessly clean too. Would recommend.

My wife and I went to the Olive Tree for Sunday Lunch, we had the beef and pork roast dinners. It was superb and very tasty. The service was great and and we didn’t have to wait long for a very well presented meal! Would definitely go again.

Excellent lunch, I chose the ploughman’s, quality of the food and quantity was amazing. The service by Rebecca and the young man welcomming / seating the customers was lovely and extremley helpful. Highly recommend having lunch here.

Excellent quality tasty food served by very pleasant staff. Plenty of choice on the menu we selected off the specials board and we were not dissapointed. Well worth a visit even if you don't have an interest in flowers and plants(it's part of a garden centre) second visit for us and on both occasions excellent.

We have had quite a few Vegetarian breakfasts in our time. This is the absolute best veggie breakfast we have had (huge statement). Absolutely delicious! We will be back :D

Had a lovely lunch here Wednesday 29/05 , everything was fresh great portion size and to make the experience even better Rebecca and the team who looked after us during our visit where exceptional . Thank you guys will be back very soon.

Amazing afternoon tea! So much food we took half of it home. Service was amazing as always and everything was fresh, would highly reccomend!

As dissapointed in previous Cafe service, deceided to visit Snowdonia Nursery for some retail therapy, and call in for refreshment in Cafe. Service excellent, on arrival Staff member welcomed us and seated us and supplied us with Menu to order from. Good selection to choose from. Staff Member returned to take our order in five minutes, and our order was with us in ten minutes. Delicious food and drinks served. Staff member polite and helpful, will return again real soon. Never dissapoints.

The breakfast was cold, the portion size was small for the large price, grilled tomatoes where not grilled properly, bacon was hard. Wouldn't go and eat breakfast here again and wouldn't recommend it.

Terrible Service at the Cafe. Waited more than 30 minutes for someone to take our order and still no sign of anyone. Even went to the counter to explained that we had been waiting 20 minutes, but the waitress didn't seemed bothered and just said it was table service. Waited another 10 minutes and still no service, so we left. Quite surprised also to see Ffin Y Park art gallery selling paintings at this terrible establishment. Avoid this garden centre. Owners should go and visit such places as Fron Goch garden centre to see how it's done properly.

A nice garden centre with a cafe which is clean and has roomy tables, staff friendly and pleasant , nice breakfast, but make sure you count how many items your order should have as ours was missing an item, this has happened twice now, the items missing were added but with a, cant have that can we.

Although it was extremely busy the service was excellent. Our order was taken within minutes and our drinks arrived quickly. The food was delicious and the staff were friendly and attentive. I would definitely recommend this lovely cafe.

badly run cafe, waited 20 mins to get a table, once sat down waited 15 mins to get order taken, another table that came in after us had orders taken straight away, small portions for what you pay for, my order was wrong and missed items, dont think we will be going back anytime soon.

It might have been ok had the cafe not been so chaotically managed. It took over half an hour to deliver one mince pie, a latte and a cream tea with everyone arriving after us having long been served ! Woeful service! Wont be visiting again!!

Cannot believe the poor reviews , we received nice service from very friendly people , we shared a special board sandwich , Bacon , Camembert , fig jam on a sour dough baguette and a turkey and stuffing baguette , serviced with a pot of gravy and a few roasties , both delicious , no complaints from us at all , and will be back . Dave and Lisa Mather

Upon arrival, we were stood waiting for several minutes before being acknowledged or seated, despite several available tables. Once sat, we waited over 20 minutes to be served. While some staff were stood vacant and inattentive, others were unsystematic, aimlessly walking amongst tables. For some reason, even the chef was clearing/cleaning the tables as well as serving drink orders. After finally having our order taken, it wasn’t until several minutes later, we were approached to say that the soup of the day wasn’t available (mid day). After compromising, having not been offered any alternative options, our food arrived shorty after. At this point, we were still waiting on our drinks. The chef came over with my canned drink as ‘this can be brought now’, with his fingers in the glass and previous mouth prints along the rim. It was at this point that the table next to us (who were seated before we arrived) only just received their two coffees and single scone. We couldn’t believe how long they must have waited. Once we finally received the hot drinks we had ordered, the hot chocolate was cold and another table nearby who had been seated just before us had only just received their order (nearly 50 minutes after being seated and far after us). When paying, the waitresses had no idea which table number was ours or what we had ordered. Overall, the running of the cafe was extremely disorganised and inattentive towards their customers. Shall sadly not be returning.

From the moment we arrived we were met with tuts and sighs by the staff as we hadn’t booked. We didn’t know we had to book. They graciously accommodated our group of 9, but put us in an unheated area. We had different servers during our light lunch, but they were all very polite. The food was atrocious and not what was actually on the specials board. We ordered the bacon, fig & camambert toast, described as served on a toasted bloomer with sweet fig jam, creamy camambert, side of rocket & flaked almonds. We were actually served semi melted camambert on a crispy hard ciabatta with no fig or fig jam and a yellow limp rocket offering splattered in plain olive oil. The bacon was more like over cooked gammon. The rest of the food was ok ish. We were all served our food at different times, so some had finished eating before others had even been served. Drinks were ok, advise against the pumpkin latte! When we mentioned the lack of fig in the meal and that it was served on a ciabatta not a bloomer we were told that the chef was too stressed today. This was just after 12 noon. This place has really deteriorated, won’t be eating here again.

Booked afternoon tea as previous visits for lunch have always been very good. However, although sandwiches were fresh and tasty, the mini cake selection let it down; half a mini scone each, sparse selection of mini cakes and Halloween biscuit/pumpkin cake bites that didn’t look professionally made. Staff are always pleasant and welcoming, but didn’t think that the afternoon tea was up to scratch.

We make sure to visit the garden centre when we come every year. This year lunch was even better than usual, great staff, lovely menu. Can’t recommend enough! During tough times I would much rather give my money to a family run business than some dreary chain…

I went to the Olive Tree for Saturday afternoon lunch & it was lovely. We were met by friendly staff who seated us and the great service continued throughout. We were spoilt for choice with the new autumnal menu. I can highly recommend the 'warm autumn harvest salad' 10/10! Looking forward to our next visit.

Made a random decision to have a late lunch with our small canine family member! Warmly welcomed and comfortably seated where we could enjoy our food in a relaxed manner. Excellent choices of food and drink available and extremely well tended to by attentive staff. Food was glorious and will definitely be returning for seconds! Thank you all 😊

This place has gone down hill in recent times, it used to be bouncing but sadly not now. The young staff seem disinterested in customers much preferring to stand around ignoring you. Unfortunately as with so many establishments quality of food has dropped as well.

Very pleased with the food & its delicious...And also the service is first class..My wife & me have been visting this cafe,over the years & we are always satisfied with the Olive tree..The current economic climate, is reflected in the cost of the food..I think under the circustances its reasonably priced...The toilets are easy to get to & are spotless..As my wife is disabled the Olive tree cafe & the adjoining garden centre, are disability friendly...

Used to be our go to place to eat but lately has gone downhill…wrong food brought over 3 times,waitress had no idea what she was doing Usually give this place 10/10 be lucky to get above a 4 currently..such a shame

Lovely brunch and great value - especially for the kids. Kids also enjoyed the bug hunt in the garden centre itself! Lovely couple of hours!! Lovely staff x

Waited at entrance for a couple of minutes as instructed by sign, some staff walked past then someone did look in our direction, so I asked for a table for two - there was only the two of us at the entrance - then a couple of menus were presented without any measure of welcome, we were lead to probably the worst table in the whole restaurant right at the counter. Constant staff chatter at the coffee counter. Neither noticed we were waiting a lengthy time with menus in front of us. We had arrived early so there was plenty of better tables. We waited and waited as the place slowly got busier but plenty of staff still standing around. Eventually I managed to catch a staff member and asked if we can order and was told ‘someone will be with you soon’. Waited a further few minutes. 25 minutes had passed since we arrived and we hadn’t even ordered yet. The restaurant became busier as we waited but the staff didn’t appear to be under any pressure. Seems the staff are managing the kitchen by slowing the service but a bit of communication with the customers wouldn’t go a miss. The wait for food was still slow! At this point the fact the food was good made no difference, we will try somewhere else in future.

Such a shame . The menu has been changed . I strongly suspect suppliers have been changed . The quality of all produce is now very poor . I never mind paying a premium for good quality . But today was a very premium price for poor quality tasteless eggs /bacon and sausage not worth mentioning . A massive contrast from every other previous visits . Previously always very busy but if the drastic change was to become less busy it should do the trick. The staff were still very pleasant and I feel for them when people will obviously question changes with them . A price increase is sometimes understandable but never sacrifice quality . From an easy 10/10 to at a push 3/10 . Gutted .

Went here today with family for a treat lunch. We were seated in the new updated area which is absolutely lovely. Tastefully decorated. We were shown quickly to our seats that we reserved even though we arrived early and it was busy. After a long journey our guests were very happy with this. Our order was taken by the friendliest waitress (Jenna) . Our drinks arrived a little later, given how busy it was we were happy with the short time we had to wait. Whilst waiting I would like to say how hard the staff were working. Tables being served, cleared with attention to detail. Our drinks arrived served by a lovely lady whose name I found out after was Jan. A credit to the cafe with her lovely attitude. Food arrived shortly afterwards. And arrived yet again with a lovely waitress called Rhodd, smiling away even though we baffled her with all our requests for condiments. Food was perfect and delicious and beautifully presented. Couldn’t ask for better. Loving the new menu. All in all our visit was great. The staff need a positive shout out because as a team from the floor manager to her team and the chefs they work hard but with a smile and so friendly and I will certainly be coming back. Thank you all

Have been coming here several times every month for breakfast but have gradually noticed the standard of cooking and the quality of food has declined rapidly. Yesterday my bacon was hard and burnt to a crisp, the beans were cold, the fried egg was hard on the bottom, the butter was completely melted and just poured out the wrapper but worst of all the once delightful plump sausages had been changed for tasteless tiny chipolatas. My custom will now go elsewhere.

Having read the negative reviews I was a bit wary of visiting the cafe. It had been seven years since we had last been. I have to say I cannot understand the negative reviews as the staff were very friendly and respectful and the food...

Called in here today for a quick snack. Food okay but service left something to be desired, a smile would go a long way! Not allowed to take food home a policy of the management, so had to be wrapped in a napkin! Not allowed...

As we wanted a few plants for our garden we visited Your Cafe today, had a lovely cup of coffee and cake , the waitress was really lovely , explained she was brought up in Spain , but was fluent in Welsh and was very...

Been coming here for occasional breakfasts on the weekend for quite a while. Over the past 3-6 noticed quality and standards have slipped with both food and service nowhere near where it used to be. Yesterday gave it another go, it was quite empty when...

Waited ages to be seated. Waited another fifteen minutes for service, clearly not enough staff. The restaurant was much better before. Waitress service clearly isn't working.

Was told off by a very rude older lady when we inadvertently walked into the restaurant using the wrong door. We then walked all the way around and walked in the ‘correct’ entrance (10 feet from the other doorway). Mentioned to a younger much more...

Haven’t been here for a while.. We were looking for something in the garden centre and I had noticed online it said vegan options were available. We wanted a coffee (and maybe a cake) so checked if they did our favourite plant milk, oat, and...

Fabulous food. Fabulous service. Fabulous ambience. Lots of choice from freshly prepared foods. As a treat try the home made scones. Yummy

On a short break in Deganwy and booked afternoon tea at the Olive Tree whilst the hubby was golfing. Great service, great food and definitely good value for money.

Service was good. FOOD average... Bacon overdone, coffee and tea weak. LACK of condiments all in a packet. Ordered the half breakfast at £8.50 sadly not worth the money😠

Very helpful staff, food very quickly delivered. However the menu is probably more complicated than it should be if you require a lunch.

Absolutely lovely Sunday lunch, all ingredients are fresh and home made, and they serve proper meat, thickly sliced. A refreshing change from the usual catering thinly sliced meat served in most other local establishments. Hubby had a bacon, brie and cranberry chiabata, which was also...

Ordered drinks and cakes, was put on a table out of the way, we had a toddler with us who was getting very upset due to 1 cake being brought out which wasnt his, we all waited for ours for another 15mins, cakes came out...

We visited with family from out of the area having been many times. It was quite busy but the staff seemed to be having a bad day at the office. We were also chastised for trying to clear our plates off our table having ordered...

Perhaps it’s best if the nurseries do not advertise a Christmas display aimed at kids if the cafe doesn’t cater well for kids or doesn’t seem to want to cater for kids. There’s a lack of healthy options on the kids menu, with an advertised...

Today we visited for a pre-booked Christmas afternoon tea! And we were not disappointed. It was amazing. The sandwiches were perfect, full of amazing fillings and beautifully presented. I'm coming back just for the turkey sandwiches. The cakes....where do I start! They were just too...

We visited the Nursery recently to see the Christmas Display and decided we would have breakfast while we were there. In the main this was excellent but well on the expensive side. It is a nice restaurant with nice, friendly and helpful staff providing excellent...

What an incredible find. We stopped off here today and was blown away by this place. The food was absolutely incredible, all home made which is a great change to many local restaurants, there is a great feeling of a family run business here and...

We have enjoyed quality food here for many years. Sadly the recent changes have changed this. I have members of my family who are unable to eat some items on the breakfast menu, they have always been able to swap these items, no more. Also...

We live locally and have eaten here many times. Today however we had a different experience to normally. We feel that the daily menu is very restricted, not enough choice. Also not much choice on the specials board so eventually we opted for the Poyntons...

Stopped for cup and cake. Cakes too large far too sugary. But the coffee. A double espresso made in a cold china jug then poured into a cold coffee cup. Guess how hot it was when served? Yup. Staff didn’t seem to understand the issue....

Hidden in a garden centre. Coffee and mushrooms on toast. Quality food, nicely served and delicious. Cakes also looked good.

My daughter wanted to treat me to an afternoon tea for my birthday. As I am a regular here and had caught sight of an afternoon tea being delivered in the past I suggested the Olive Tree. The food was delicious, the sweet treats were...

Perhaps because we’ve always been so pleased with such good service and quality hot food . Today was so disappointing . A cold breakfast is not good and easily remedied. 2 hairs found in one breakfast didn’t help . Arrived super quick as usual but...

I chose a Ham sandwich for lunch which was so poor the friends I took with me were laughing, basically it consisted of gristle I really should have complained at the time but the waitress was lovely and I was too embarrassed to complain.They have...

We had the Christmas Afternoon Tea at £27 for 2. Excellent value, everything was tasty and delicious. Service excellent. One of us doesn't eat meat and they had arranged a great alternative so no one missed out.

The last time we visited the garden centre the cafe was being refurbished. Well, what an improvement. It is now spacious and welcoming, and very popular. We both had a ham and cheese toasty, lovely tasty cheese, my husband had soup with his and I...

Ordered Breakfast and it was supposedly cooked by a “Chef” I’ve had better food from a transport cafe. Another time I happened to be at the cafe I asked about a sandwich and the server was quite unhelpful.

Excellent evening on Saturday food was amazing , decorative n very professional. The beef coming out wiv a cut out pastry O for Olive.. The Chocolate Garden was superb the work n effort put into that dish was superb...homemade moss...chocolate soil...edible flowers n a chocolate...

We had lunch twice at the Olive tree whilst on holiday. Food was superb, staff were very friendly and the surroundings were very pleasant. Spotlessly clean & tables well sanitised between visitors. The garden centre was great too. Would definitely recommend & will visit again...

We called into Snowdonia Nurseries on our way to Llandudno and decided to have a bite of something in the Olive Tree café inside. There was a good selection and we all enjoyed the various pastries, cakes and scones we selected. All were freshly made,...

Excellent range of menu options and just superbly cooked and presented meals. Cannot be faulted. Love this place!

We called in for lunch last Sunday. The main course was OK, but my sweet was terrible. I ordered Bakewell Tart. What I got was some mass produced rubbish that bore no resemblance to Bakewell tart. The base was inedible, there was no sign of...

Just tried the Welsh Breakfast at the Olive Tree absolutely superb !! Fabulous service 10/10 Spotlessly clean really can recommend !!

we visited the Olive tree a couple of days ago for breakfast.The staff and the coffee were as usual good but the bacon sandwich was very disappointing The bread was not fresh and the few rashes of bacon were overcooked. The price of 5.95 cannot...

First visit in years and we were so impressed. The restaurant has had a refit since I last visited and it is lovely, big and bright and a lovely atmosphere. Staff so friendly and welcoming, nothing too much trouble. It was spotlessly clean and that...

First visit in ages, very good social distance measures, staff very good , friendly , helpful. Few people moaning about minor things that with all that’s going on quite petty - will be going back

Booked a table for 1:00 pm for Sunday Lunch. Arrived promptly but was disappointed to find they had already sold out of beef, even though it appeared to be relatively quiet. How could they be out of beef half way through what most people would...

Lovely food and excellent hot chocolate. Felt covid safe in the restaurant and staff were delightful.

Excellent food as per usual. I felt SO safe here with perfect social distancing. The young man serving us was spot on in all aspects. He gave us clear and concise instructions so we knew exactly how things worked. I wish all establishments followed their...

Had a lovely lunch today at The Olive Tree, delicious Welsh rarebit and a piece of homemade tiffin for afters!! Gorgeous food in a lovely setting. Will definitely visit again!!

Called on the off-chance but no problem getting a table. The staff were very polite and efficient and the food was excellent. The tables were well spaced out and the staff were meticulous in sanitising tables and chairs after each use, which was comforting. Unlike...

Lovely breakfast and very friendly staff. Our family had porridge and welsh breakfast. All delicious.

Cracking minute steak meal tasty and delicious, and welsh rarebit was to die for, seated straight away covid rules all applied, clean and tidy except food on the floor under table, service was fast and staff were friendly, well worth a visit

I visited the cafe twice in the last week whilst visiting the area. I visited quite a few cafes during my trip in the Llandudno/Colwyn area and the Olive Tree by far was the best in terms of cleanliness and safety. They really have gone...

This was our first visit since shielding but the food was poor.We ordered bacon sandwiches which are expensive but in the past we have been willing to pay because they were good but this time the bacon was very faty and when we told the waitress she said that's the way she likes it !!!!.Very disappointing and surprised the the Olive tree would use such poor quality product

I have eaten here many times during the week and had no problems with the food at all, but we have now been there three times for the Sunday lunch and have to say we are really disappointed. The food is lovely but it is always cold! I cannot understand why the vegetables, cauliflower cheese, potatoes etc are all lukewarm at best and it’s such a shame when the produce is good. If they could just manage to get the food hot then we would go again. Until then we won’t.

Service could be more friendly.had to send my breakfast back as the bacon was burnt. Expensive for what you get also

Often use the Olive Tree for a coffee, was so pleased to have their gorgeous Sunday roast today. Very generous in portions, particularly the beef. Thank you. PS; Staff are great too!

Perfect location for meeting friends for some delicious food! Very impressed with the specials menu as there is always something different and plenty of variety.Staff have always been helpful offering to carry my tray (as pushing a pram) and helping find a table where we can park prams. Large disabled toilet with clean changing table is easily accessible in the cafe. Will definitely be visiting more often!

I visited with my toddler and some friends and their toddlers from a local playgroup in order to have lunch and for the little ones to see the Christmas displays. Relations with the staff got off on the wrong foot when we were constantly being told that our prams were in the wrong place. The cafe is big enough to have a dedicated pram area, and it would have been helpful for someone to indicate where to put them when we arrived, rather than have the staff get stressy and wheel them around for us.Then one of the waitresses found a half corn on the cob which my daughter had dropped on the floor. I apologised and asked her to give it to me so I could tidy it away. However, the lady proceeded to go off on one at me, asking me if I had seen the sign which said that only food bought at the cafe could be consumed in the cafe (I hadn't seen the sign). I have never been to a cafe or restaurant and been told off for bringing food for my baby. Sometimes the options available aren't suitable, or aren't obvious (I was told that she could have had an apple or an orange, or some granola before the lunch menu started - I didn't see any of these items and also don't like being dictated to what I can or can't feed my child). The lunch options for children aren't especially healthy (mac and cheese, fish fingers and chips, sandwich with pom bears etc). The options also don't take into account allergies. In addition they don't provide baby food so please don't tell me not to bring food for my child.It's a real shame as it could be a nice place for mums with kids to visit for lunch, if the management put in a dedicated pram parking area (it's big enough!) and the waiting staff didn't dictate what food we should be feeding our children. However when they took away the childrens' play area alarm bells should have rung - the management are obviously only interested in attracting the more elderly crowd. You might as well take away the high chairs too so we really get the message. Sadly we won't be visiting again unless you change your ridiculous policy on bringing food for little ones.

I brought my granddaughter for lunch as we always enjoy it here. She had the children's lunch box which is always great value and I had a piece of quiche, made on the premises. It was delicious. As always the staff were attentive and helpful.

As my last experience was so good and I was in the area again I decided to pop in for lunch. The food was lovely and the service was great, the staff are so friendly and helpful. Again I was impressed by the gluten free options available, although my non g.f cake made a delicious dessert! It is also good to see a local business offering local produce. A warm and welcoming break on a nasty cold Autumn day.

We rated this place 'poor' when we popped in for lunch earlier this year and said we'd never visit again. Well we (four of us) made the mistake of having lunch here again, but this time it was even worse. It's not cheap either for a pretty basic garden centre. There were five specials of the day marked up on the chalk board. Someone in the kitchen had obviously been on the right course because they were all written up to sound like Michelin star meals. We knew they wouldn't be, but nonetheless fell into the trap. My wife and I ended up with what was effectively ratatouille with some chicken boiled up in it. It was placed on one half of a huge piece of thick dry flatbread with a dollop of rice on the other half. It was such a strange concoction and needless to say we left most of it. Despite the portion of ratatouille it was too dry and boring to bother with. The other two meals were very poor too, but I've already spent too long reviewing this place to go into further detail. If I end up eating here again it's because I've lost my marbles. I apologise to the nice ladies who wait on for this awful review - you are all very nice.

Always usually very nice but unfortunately not on this occasion, I ordered the flat white, there was lots of froth which as the cup was very small meant not a lot of coffee. The cake choice was dismal and all the sponges looked heavy. I opted for a cupcake, the sponge was was so dense, dry and heavy. The cafe is a nice area, nice atmosphere. Very clean and tidy.

A medium size piece of cake is £4 A small piece of sausage roll is £3Prices are a little on the high side generally. I understand its a sunday but you need to bring lots of money to eat here otherwise its a nice place.

We have been to this Garden Centre many many times over the past few years and have had many meals at their Olive Tree Cafe. Today we again went there and had breakfast again. Actually we had the half portion breakfast but don't be fooled, for most appetites it's plenty. Especially as this breakfast comes with toast and tea or coffee. The other meals for lunch are varied and change daily, but snacks and afternoon teas are also available. A very good choice as well. The service was also of an excellent standard and the Cafe assistant from Adelaide went above and beyond in searching out our neighbour who was with us, in returning her sweeteners and Coffee Mate she had left on the table. This Garden Centre is worth visiting and the Olive Tree Cafe is worthy of your custom. Try it!

My wife have been coming here for years and it had always been that special little place were we could enjoy coffee and a cake in the afternoon or a lunchtime snack. Service was always friendly and efficient and food was excellent quality at reasonable prices. A couple of coffees and cakes for under a tenner. Then the expansion started. The additional seating areas were a really cosy extension without any of the other services being impacted. Then one time we returned and the total refurb had taken place. The friendly service had now been replaced with a motorway services “put it on a plate yourself” facility and the choice of cakes had become limited. Where was the lime cheesecake? The lemon meringue? We remained loyal but visits became less frequent. I found the big increase in tables meant high levels of noise and really difficult to hear as I am deaf. Then a couple of weeks ago we visited again on a Saturday afternoon. It was just before 3pm and it was not particularly busy. I went to the “put it on a plate yourself” counter and found very little choice in cakes. Carrot cake (there’s always Carrot cake left everywhere we go) and a couple of pre-sliced layered sponge cakes with icing. I was not impressed but choose two pieces of the sponge cake having got my own tray and plates. I went to the drinks section, sliding my tray around the counter a la motorway services where I was met by two members of staff supposedly serving drinks. But they were more interested in their conversation. One stopped talking and asked me what I wanted but the other kept up the conversation. I ordered a filter coffee and a Cappuccino, both large, and it took 3 attempts before she repeated it back to me correctly. She was just not listening, too busy listening to her colleague. I was then asked if I wanted hot or cold milk with the filter coffee. I asked for hot so she gave me cold. I asked again for hot so her colleague (who had now started to assist) provided a small jug of hot milk and so did the other. I now had 1 cold milk and 2 hot. The coffee was poured and she realised she hadn’t put any saucers out. Then it came time to pay. I was asked for a few pence short of £15 for a couple of coffees and cakes. I was a bit taken aback, it was only coffee and cake. I could get two full meals at Craigside Inn for that money. I carried my “serve yourself” tray to where my wife was sitting and we made a start. The cake was sickly sweet and dried out from being pre-sliced and left uncovered. My wife couldn’t eat hers. I had paid a lot of money for mine so I was going to eat it come what may. But it was not an enjoyable experience. I asked my wife how her coffee was and she said it was stone cold and so was the so-called hot milk.We just got up and left, really disappointed. I understand the business wants to maximise profits and build on the popularity gained over the years but it has now lost some of the very attributes that gave it that popularity. I’ll have to cross this one off my list, I can get poor service and stale, pricey cakes in town.I hope they can improve.

We stopped at this lovely garden centre with a view to spending my gift vouchers but the cafe looked so good that we had lunch too. It was absolutely fantastic. Between the four of us we had; burger, chicken Caesar salad, BLT and salmon and prawn salad. All were excellent. We shared ginger cake and rocky road for dessert and that was equally excellent. I cannot rate this cafe ( and the garden centre within which it sits) more highly

Friend and I stopped in for a light lunch - food took a bit longer than expected, but our server (Melissa) was really helpful and sorted it out.

Called for Sunday lunch ,Plentiful well cooked tasty food, Whilst we only had time to browse the covered area of the garden centre it was well laid out and had some attractive items for sale. Have purchased some healthy plants at the right price in the past.

We stopped here for lunch on our way to Llandudno. The garden centre is well laid out with healthy plants and garden items. The staff are very friendly and helpful. The cafe is very pleasant with friendly helpful staff, good food and excellent coffee. We will be back.

Lovely afternoon tea at the coffee rooms today. Friendly, helpful staff and delicious cakes, scones and sandwiches. Had a really good selection of cake, bara brith, brownie, lemon meringue, profiteroles and cream slices.

It's been a while since I've been to the Olive Tree and in the meantime it's had a revamp and it I remember right has been extended to include more tables and seating. My recent visit was for Sunday lunch and I have to say as Sunday lunch's go this was top quality. I got two thick cut slices of very lean beef in a rich gravy, Yorkshire pudding, roast potatoes and parsnips and then a selection of veg served in a separate bowl. It was very good and it was no surprise to see that the dining area was pretty much packed out

Popped in for a late breakfast with my mum before browsing the nursery. the half welsh breakfast was a bloody steal at 4.95 quid! lovely hot coffee, lovely ambiance. Would love to come back and try the fish sandwich.

My daughter and I visited for afternoon tea. When we enquired about it the assistant asked if we had booked - we hadn’t as we weren’t aware we had to as nowhere on the website or advert did it say booking required. We were told in no uncertain terms they were too busy to make afternoon tea. Disappointed in the tone in which we were spoken to. We have visited many times in the past as we live locally but will never set foot in this cafe again.

I visited the cafe with a group of mum friends for a coffee and some food at lunch time. We had 2 prams with us and 3 young babies (all of whom were either in their prams or on our laps). We all 4 of us had meals and drinks which were lovely. The halloumi salad in particular was very tasty. The cafe was reasonably busy so we had tucked ourselves on a side table out of the way.

Breakfast is served until 11.30 daily. It is well worth the visit. Freshly cooked local bacon, sausage & eggs. Delivered to your table, hot. Served with fresh grilled tomatoes, mushrooms, black pudding, baked beans. Choice of white or brown toast. Great coffee.

I visit the Olive Tree frequently because their food and service are second to none. The breakfasts are by far the best in the area and provide good value for money and the top class Heartland Coffee provides a delicious coffee hit.

I visit the Olive Tree on may occasions both with my wife and some close friends. The food is generally very nice with a wide selection and prompt service.