Based on 780 opinions finded in 2 websites
Based on 780 opinions finded in 2 websites
Opinions
I went to lunch here today. I ordered a pad Thai told the waiter no egg as I don't not have eggs. When she brought the noodles they were very soggy and clumsy looking when asked the reason she said if you don't want egg that's what you get. And she had the audacity to tell me if you want eat or leave and she took my noodles away. And she says every time you come you say no egg. I was so pissed and confused how else would a person convey their dietary needs like I eat no eggs or I am a vegetarian.The waiter was so rude wish no one will be treated as I was. Ruined my day. Sorry I forgot to click a pic of the food as I walked away as I don't want to be in a place that treat people so bad.
naraine57 . 2023-10-31
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This is a hidden gem. The staff are friendly and welcoming. The food is authentic, exceptionally tasty, fresh and good portion sizes
Q5532BValanm . 2023-06-28
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Have been going here for than 15 years 3 different owner present Owner Tom & Mam are the Best. All the staff atre Great. One waitress looks a bit sad but when she smiles her whole face lights up a different person. Lovely lady
Ray M . 2023-04-20
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The food was ok. But I had ordered a vegetarian dish, Tau Hu Phad Prik Gaeng, and it had no baby aubergines in it. They then cheekily(?) gave us an extra dish during the mains we didn't order but charged us for it, Thod mum goong. At first, we thought it was part of the mains we had ordered so we ate it. But it wasn't the case. We paid but wasn't pleased we ended up paying more than we expected.
Josie13123 . 2023-04-19
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Fantastic food and fantastic service and cozy setting with a good atmosphere. Will definitely be back.
paulhL2562KB . 2023-04-16
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Very poor quality. I ordered prawn toast for a starter which had virtually no prawn inside it and then fried rice with king prawns which turned up with 5 prawns inside it. I eat Thai food every week of the year and this is the poorest value for meal I have ever had. I was asked if everything was OK and I explained the above and was told "thank you for the feedback" Disgraceful service and quality of food and value for money. If you're happy to be ripped off come here!
andrewcZ9039CM . 2023-04-11
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Controlled zone parking....free after 1830/1900. Toilet upstairs. Busy and rightly so. £170 for 5 people starters main desert and drinks.
Manje23 . 2023-04-07
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Espaço agradável e aconchegante Atendimento simpático e profissional Pratos muito bons e bem apresentados A voltar certamente
joao2931 . 2023-03-30
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This is an excellent Thai restaurant with lovely staff and an attentive manager. We have been going to Number One Thai for years and it never disappoints. The menu has great variety and the dishes are all full of authentic Thai taste.
FootprintBangkok . 2023-02-10
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Everything was good until we get the bill. I saw them charging us £2 for chilli in fish sauce. Normally, all the other thai restaurants i go to offer this as a complimentary sauce and if they were going to charge me they should have told me. The server then asked the manager and told me we should pay. Then the manager came and told me she'd knock off £2 from the bill if i didn't order it. Then she started telling me this sauce is never free anywhere else and they all charge. I said i was in another thai restaurant last weekend and they didn't charge..? Then she demanded i told her the name of the restaurant. When i told her the name and location of this other one, she said "they will charge you service fees etc" I said you are charging service fee plus £2 for the sauce? Then she told me nothing is free because we are in economic crisis and they buy everything so i shouldn't expect to get things for free....! This part is really unnecessary and irrelevant. Even if that's what she thought, I have never met any hospitality staff arguing with the customer for the sake of arguing and tried to teach economics. While we enjoyed the food and the atmosphere in the restaurant and all the other staff were nice, what she did completely ruined my dinner and my evening. Me and my friend left the restaurant feeling so uneasy.
suslndn . 2023-02-04
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The food is characterised by fresh, spicy, genuine flavours and high quality ingredients. The owners and staff are lovely and the restaurant’s jolly atmosphere makes you want to stay all evening
spitalfields_11 . 2022-11-01
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Amazing food, explosion of flavour in my mouth. Has just became my new favourite restaurant. Can’t wait to return to this amazing little restaurant.
dockerc . 2022-09-10
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I very rarely post a review but for this restaurant I am pleased to make the effort. I posted a review when the restaurant was first open and it is as good now as it was then. I simply cannot find fault with it. I strongly recommend the No 1 Thai in Sutton to Tripadvisor.
Gordon L . 2022-07-19
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Revisited the restaurant on our second trip to Sutton based on a great previous experience and we were pleased to find the food as good as it was during our first visit. Would definitely recommend the food here
Ripshaw . 2022-06-12
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Delicious food, friendly service. Best meal we’ve had in Sutton on this trip. Every dish we had was full of flavour, portions were generous. Decent wines as well.
Patti D . 2022-06-03
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Great meal with friends, a little gem of a restaurant! Will definitely be eating here again. Thai green chicken curry was one of the best I’ve had, tasty seabass dish, quality pad Thai with prawns
Helen M . 2022-03-19
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My family and I (4 of us) had a lovely dinner here last night. Excellent choice of food and drinks, very reasonably priced. I recommend the duck in oyster sauce, as it was tender and moist. Portion size is just right. Service is friendly and...
Dublingirl52 . 2022-03-18
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My family and I love Thai food when it's authentic. Our family meal last night wasn't in any way authentic. It tasted like this restaurant plucked some random person off the street and put them into their kitchen and said prepare this meal. It's by...
Gregg D . 2022-03-11
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Amazing thai food in town. I recommend the pad thai and the spring rolls. I appreciated the service and the kindness of the owners
Russell W . 2022-02-04
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My daughter loves it here and whilst a lot of things are spicy they can always make it without. Delicious food and amazing staff. Mam is just the best.
Harman S . 2022-02-02
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Lovely, small, homely and welcoming spot. Tasted as authentic as you can get in the UK. We had the mixed starters, spicy prawn, chicken and fish dishes with a mixture of rices (not Phad Thai) and it was all lively and spicey - with the...
Wyrley-Birch . 2022-01-07
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Lovely restaurant with very helpful staff and amazing food. It doesn’t look like much from outside but the restaurant was actually upstairs. Cosy restaurant and by the time we had finished, every table was full - we advise booking. Really special food and will definitely...
Ripshaw . 2021-12-28
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The food was delicious. The sharing starter was yummy and enables you to try a range of different starters. I always order chicken Penang curry and it didn’t disappoint! Chaing beer on draft and really attentive, genuine service - couldn’t ask for more!
chloesF9788WD . 2021-10-23
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Completely overpriced for mediocre food. £9 for for pitiful papaya salad; £8 for stodgy noodles and £8 for what appeared to be ready made sticky coconut mango rice. I travelled extensively to Thailand and this is nowhere near what it should be...
Severine-mp76 . 2021-09-08
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Booked online. Socially distanced and very sanitary. Good choice of menu and very quick service. Food was nice. Casual dining experience before cinema.
Holidayobsession7 . 2021-09-07
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the experience was pleasant, good food and the service by the staff was also good, a nice selection of drinks,
joopi777 . 2021-08-14
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Amazing customer service with beautiful decor alongside delicious food. In my opinion, food was made to perfection. I would eat here again!
sheetal d . 2021-08-12
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Very nice restaurant and delicious food, staff very friendly and always smiling. Definitely I will be back again 👌
tomekkroczek . 2021-07-26
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5 Stars is not enough. We visited here last night and the staff cannot do enough for you. The food was excellent, drinks kept flowing and they didn’t complain when we were the last ones to leave. We will definitely be going back.
Sandra301068 . 2021-06-26
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Loved it!! Really good service and super tasty food. Everything was spot on maybe the only slight complain on the wine list, but over all I really enjoy it
alexdD723JA . 2021-06-17
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excellent food and service, our favourite restaurant and have enjoyed deliveries during lockdown, food is always excellent
deb47Surrey . 2021-02-20
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We have been coming back for years to Number One Thai. It is our favourite restaurant and we celebrate our family events there. On Wednesday it was my daughter's birthday, which we have always celebrated at the restaurant. Due to the lock down we had...
Francesca_in_London . 2021-01-22
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I've been in here a few times and always found the food absolutely delicious and the staff are super friendly.
Tommy_Flyer83 . 2021-01-06
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Number One Thai is really lovely restaurant to eat Thai. Staff are welcoming. They maintain social distance and present food mannerly. yes they deserve 5 stars
Alexander A . 2020-12-02
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Wonderful food and wonderful service. Each time we eat here we love the food and never feel bloated afterwards. The service is wonderful too and it’s a really authentic experience
JonY249 . 2020-11-28
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Absolutely love this new Thai restaurant. I ordered pad Thai and massaman curry and it was delicious. I’ve ordered three times now from this restaurant. Delivery is always on time, food always hot and lovely quality. Highly recommended x
774michaelak . 2020-11-22
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We have been regulars of this restaurant for many years and was very happy to see them reopen as a proper socially distancing eatery after lockdown. Staff are lovely and always so welcoming and the food is really, really good. We’re lucky to have such...
deborahthedub . 2020-10-24
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Haven’t eaten inside this place but today we ordered food from this restaurant which was delivered to us. The food tasted great. My only reason for the three star rating was the lack of prawns in our dishes. Lots of curry yes but obly 2-3...
knittya2020 . 2020-10-24
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We were staying in the area for the weekend & visited on Saturday night for my husbands birthday with our two children (aged 10 & 7). The service was fantastic and the food was truly one of the best Thai meals we have had (and...
lisa112015 . 2020-10-12
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Ordered through Uber eats initially for it to be cancelled 45 mins later and then decided to order through deliveroo and collect and the order was completely wrong and just about edible 😳😣
378karlr . 2020-10-02
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Great starters prawn toast , satay and then dumplings great SO disappointed with Chicken In Ginger and Spring onion and their signature dish of Green Curry both like soup no sauce more like water dreadful . How can I make it better they said ?Well...
kingofcashmere . 2020-08-15
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Great food and service, if you love thai food then this is where you want to go without question, not too pricey either
Andie O . 2020-08-03
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We had a delivery from them this evening for the first time. Absolutely lovely meal, hot, tasty, well packaged, very timely arrival and amazing taste. Proper Thai delivered to my door. Thank you.
738dawn . 2020-08-01
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The best place to eat around here! The portions are big, the service is brilliant! The sliced duck in chilli and ginger is my favourite by far!!
luciecX1696SJ . 2020-06-22
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Just perfect Most authentic Thai in London. Beautiful food and amazing staff. And they don’t add msg either. Will definitely come in for a meal once things are open again. Thanks for the take away.
akpmmordwn . 2020-06-13
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Amazing Thai. Never disappoints. Food fantastic. Fast delivery. Been waiting for restaurant to open since lockdown. Did not disappoint. Fabulous food.
kez33 . 2020-05-15
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What a brilliant Thai restaurant. Managed to fit us in on a busy Saturday night with a last minute booking. Food was absolutely beautiful especially the hot and sour soup. Will be back
Tonycpfc1 . 2020-02-19
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Same as always. Just amazingAfter having been to Thailand a few times this really is the beat Thai around. I just read a review seeing someone say they were given a table and bland food horrible taste and service was bad. Never ever had bad food or bland food and also saw they was told table was booked so there was only half an hour. Not sure how food and drinks could be serviced all in half an hour and service be bad after some places I have been. Shame to right such poor reviews of frankly an amazing restaurant with friendly staff who really make you feel welcome. Keep up the good work. Trout is a must and the prawns in filo are amazing too. Matt
mrg1979 . 2020-01-14
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Keep coming back here. Although it's small we like the atmosphere and friendly staff. Ordered the mixed starter which is always nice, would just like a little more sauce for the Satay. My husband ordered the red beef curry and I had the duck with ginger and chillies which was lovely and spicy. The pad Thai is also really good. We did have to wait for our drinks but upon paying the bill we were given a bottle of prosecco as a Christmas gift which was a nice touch.
Hirschie . 2019-12-22
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Went with my son but i used to go here when it was a wine bar 25 years ago and not much changed really . Same layout , the food was ok but thought it was expensive for what we had. Wouldn’t rush back .
robin084 . 2019-12-06
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We went there on a Saturday night without booking and were told that they have only a table for half an hour. And we have to rush if want to eat. We were ok with that but unfortunately wrong decision. The food was awful. I ordered veg jungle curry which was so bland that I could not even taste the vegetables. The service was rushed and the food bland and without any taste. The worse just after us another couple arrived without any booking and they were seated without any fus.
Suni24K . 2019-11-23
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We had a meal for the first time here (Friday night) and it was honestly the best Thai food I’ve eaten in England - really tasty dishes, loads of flavour and great portion sizes. Very friendly and attentive staff, couldn’t do more for you. We really enjoyed our meal and will defiantly be visiting again.
Suzannah M . 2019-11-23
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This was my first time going here and was not disappointed in any wayA very intimate place to spend quality time with friends very ambient surroundings which allowed you to hear each other talking.The food is amazing as is the happy staff that help you if you struggle to pronounce the thai language I certainly made our waitress laughDo try the mixed starters for 2 a gorgeous selection to get the taste buds ready for the main course.I had sliced duck in chilli and ginger with some garlic rice and will certainly have this again on my return.A small hidden gem in the heart of sutton i reccomend you book to ensure your table at this amazing food emporium.
Jangar10 . 2019-11-15
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Popped in for lunch, it was 1 pm and the lunch time trade was still coming. The Lunchtime menu is extensive and caters for all taste. Service was efficient and the waitress attentive when necessary, The Tom Yun was light and delicious but punched some heat. Our other four main dishes were nicely flavoured and generous portion size, We shall be going back again. Great value for money and a convenient location in Sutton.
Harroljac . 2019-11-04
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From start to finish , the attentive customer service is on point . The taste and quality of the dishes we ordered were authentic and of very generous portion sizes . A go to if in the area , the best Thai restaurant around .
Egyptiangodess35 . 2019-10-18
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In the centre of Sutton, this small restaurant appears very cosy as you enter, well decorated and the staff are good. There speed of service was average but the food was not so great. I had the green curry with prawn, this was too sweet and not as spicy as you usually find in other Thai. My wife had Pad Thai but there was too much Tamarind making it bitter plus an odd flavour. If I went again I would specify how I wanted the food.
Geoff-5151 . 2019-10-12
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Just been again and after ready the review about rude staff I was amazed that could happen here.
mrg1979 . 2019-10-01
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Came 10 mins Before lunch service! We were Rudely told to leave with a brush of a band (like a stray dog wanting food) !
VandCed . 2019-09-11
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It was a Saturday night so was very busy, but we ate early and meal was delicious. We shall be going back again. This was our second visit.
yapham . 2019-09-01
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Excellent food and service and good value too. Very close to station and always have a good meal here.
P2991NTralphm . 2019-08-11
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Always come here whenever we fancy Thai food. Staff and v friendly and food it authentic. Great choice on menu and good prices.
754MaryM . 2019-08-09
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Was here with my school friend that i havent seen for a very long time. The place was amazing and the food was very good!
Martinwaless . 2019-08-07
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Excellent flavours, lovely selection of dishes. Great atmosphere and so much food. A really good night out.
John R . 2019-08-06
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Returned again last weekend, wasn’t disappointed nice warm welcome upon arrival, service and food was great, dishes were full of flavour and went down well, we had the duck pao prik and beef masaman (apologies for the spelling). Nice relaxing meal, washed down with a Baileys coffee....mmmmm Overall great ambience and felt welcomed. Thanks guys, see you soon
markjU911GL . 2019-07-09
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Thai food it’s great atmosphere lovely staff amazing food and the price is not too shabby either well done
Joshahmed86 . 2019-07-02
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I took my close friends and family to this restaurant. Couldn't help but figured I must leave feedback. It was simply amazing service, delicious food and very competitive prices. I am glad we went there. Cheers
Buddhi P . 2019-06-17
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First visit to this little gem but will definitely return. Food great, service delightful and cost brilliant. Good choices available with 14 of 17 choices being suitable for vegetarians and pescetarians. Lovely mixed starter and as for the lychee fritters... well ..... . We arrived early at just after 12, by 12.30 the restaurant was virtually full and I heard many comments regarding return visits, good to be back etc, which demonstrates a highly regarded eatery. Thanks Number One Thai for a super lunch, see you soon.
Rose S . 2019-06-13
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It's such a fantastic place over looking the sea so peaceful and inviting for all the family 👪. The food is fantastic the staff very caring and helpful please visit and have a great holiday
gothamie . 2019-06-06
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We got stuck in bad traffic ahead of our booking at Number One Thai, but staff were happy to keep hold of our table once we had informed them. My husband went to park while I ran it to grab our table as we were almost an hour late. The table we were originally given felt cramped particularly due to a big group who were oblivious to the fact that they were not the only people in the restuarant. I asked if it was possible to move. Given the restuarant was practically full they quickly managed to arrange a table for the two of us.
Hannah T . 2019-06-04
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Seeing any bad reviews of this restaurant is beyond me. It’s first class. The service the food and just the best Thai in Surrey.
mrg1979 . 2019-05-26
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Food is always really nice, spicy and fresh. Lunch deal is good value and well worth the money. Book in advance if 2+ people.
Davina B . 2019-05-11
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Great food great service great place for solo, couple or a group of you to go to. Lunch or dinner worth booking and bring your own bottle of wine, beer etc.... . Recommend you try.
Carmella S . 2019-05-10
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Very good food, great choice,great atmosphere, helpful staff, great service really good value. All round a fantastic dining experience.
BigMal45 . 2019-05-07
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우리 식구의 주된 메뉴는 pad kee mao noodle.
JunglimO1 . 2019-04-30
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3 of us went to have something to eat, after work. The place was very nice and the food was amazing. One of the best Thai green curry I have ever had. The lady to serve us could have been little bit more smiley but I don’t blame her as it was busy and I am sure she was very tired. Will definitely visit again. Thank you
Elifch . 2019-04-13
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Extremely friendly service and some great food. I ordered some lamb chops and fish cakes. All were done perfect to my taste. Thank you.
3sarikas . 2019-04-13
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We've lived in Sutton for 10 years so have been coming here off and on for a long time. Sometimes better than others but generally pretty good. This time however it reached a low. The staff were unfamiliar but very nice and friendly and efficient. We wondered had it changed hands?.....We ordered Kanom jeeb dumplings which were incredibly delicious!...and that was it. The Tom Kha soup was nothing special. The Jungle curry was bland with no heat spice and was missing the main ingredient of lesser ginger (finger root i think) so why serve it? As was the pork stir fry..bland! The prawns in the pad thai looked a bit greyish for my liking so i avoided eating them. My partner did eat and low and behold he woke at 4 am with upset stomach and cramps!! It was not great so we've decided we won't be returning.
. 2019-03-12
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Week meal for two. Really tasty food, especially like that they serve Thai crackers rather than normal Chinese style prawn crackers. Also, they have veg tempura when regional Thai cheam does not. Always good food, many thanks.
. 2019-03-03
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Now a regular visitor. V good food, staff attentive and helpful, reasonably priced. From the outside looks like a cab office!! But upstairs very classical decor. Highly recommend
. 2019-02-25
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I was there on a date and the place looks great and a very lovely atmosphere Food is very good too!! Highly recommend it
. 2019-02-12
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We are a family of 4 adults and decided to try a restaurant we had never been to before for celebrating our son's birthday.
. 2019-02-09
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love it with ambiance like it the decor and most of all the food was top notch... highly recommend this dine resto
. 2019-01-25
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Number 1 is a regular stopping off point for Thai food. Happy, welcoming staff, a good menu ramble and cosy surroundings. I would recommended
. 2019-01-23
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Great, we both absolitly loved our visit, totally recommend for a special event, staff couldn’t of made us feel any more welcome. Great experience x
. 2019-01-15
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Very easy going lovely excellent quality food and service this was a birthday treat and was thoroughly enjoyed
. 2019-01-13
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Haven’t been here for a while however will return again soon, food and service was great, lovely hot and full of taste each dish we ordered. Waitress was attentive and helpful. Overall great ambience and felt welcomed. Thanks guys, see you soon
markjU911GL . 2018-12-16
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Vosited this restaurant a couple of weeks ago, the food is really nice and very fresh. Would definitely recommend it
Diana M. B . 2018-12-11
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Great restaurant, food & service very good & huge selection of courses. Lovely ambiance and also reasonably priced
zoenash76 . 2018-12-11
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This was my first time here and we went with a friend who raved about it. It doesn't look much from the outside but once you enter it's like a tardis! Very impressed. We booked a table and would recommend this.
Michelle C . 2018-11-11
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good drinks and food. we had a really nice time. good drinks and food. we had a really nice time!!!!
Aleksajko . 2018-11-07
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Good place, nice food, service is a bit slow and disorganaised... Place is a bit busy, became noisy... Otherwise is worth it.
593plamenc . 2018-11-06
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Looks a bit run down from the outside, but is completely different in the inside. A very pleasant environment with friendly service and nice food at a reasonable price.
chrislornap . 2018-10-30
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Nice atmosphere and food consistently very good. If you like spicy the beef jungle curry hits the mark. You can taste all the flavours without blowing your head off.
Peter W . 2018-10-29
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It's a happy day when I go to Number One Thai! Food is delicious and reasonably priced. Service is very good and friendly. It's a small place so it's best to book ahead.
Jennifer A . 2018-10-09
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We don't understand all the fuss with this one! the food is just about average. It is nice, but that's it. Nothing more, nothing less.
reviewsforyou700 . 2018-10-07
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We had a table booked for 8.30pm on Saturday night. There were 4 of us enjoying a night out as two couples. We had drinks and ordered 4 starters to share and 3 main courses with rice to share. The food was nice, not the best thai I ever had but it was nice. We had a few drinks and chatted in between food. Both men went outside for a cigarette we were asked if we wanted dessert but we asked if we could wait for our husbands to return. We were then told it was too late the kitchen was closed....at 10.15pm!! Really?? Unfortunately I saw takeaways still being picked up long after we were told the kitchen was closed. Disappointed we weren't told earlier the kitchen would close at a certain time!!!
Helen C . 2018-10-02
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Despite the small frontage of this restaurant it is popular for a reason. Amazing service with a smile and awesome food. So popular in my family, their telephone number is in my phones speed dial. Love it, love it, love it.
AndyMurray . 2018-09-23
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It was very nice and relaxing birthday dinner. Staff nice and polite, food great. Well prepared and served. On top of that I have received lovely birthday gift from them! Highly recommend!
Magda E . 2018-09-20
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We had been there for the 1st time, enjoyed all choices and felt very welcome by the staff. Well prepared tasty food.
Thanga D . 2018-09-15
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After a long day sight seeing in London we were looking for tasty food near our hotel in Carshalton. Stumbled upon this place around 6pm and asked if we could come back at 7pm for food and although it was a busy saturday night they readily accepted our reservation. The food was delicious, served in no time at all and the staff were very lovely. The menu was extensive and portion sizes were just right. If we are ever in the area again we will definitely return.
JJEBADDO . 2018-09-10
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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