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3,0

Based on 88 opinions finded in 1 websites

3.0Ambience3.0Cuisine3.0Price3.0Service
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Nº 859 in 954 in Isle of Wight

Nº 25 of 29 Chinese in Isle of Wight

CUSTOMERS TALK ABOUT DISHES WITH.. duckchicken

Score
OpinionsNoteTripAdvisor883.0

comment_iconOpinions

The good; The prices are ok, especially for the 1/2 duck! The shredded chicken starter is delightful! Order was made in 10 minutes. The sauces taste good. The bad; The sauces are waaaaay too watery and very very runny. They need thickening up. The shredded chicken was only just warm and I was home in a couple of minutes. The Egg Fried rice is not great. Quite bland. So, mixed. But we’ll give No.1 Wok another go soon.

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wightofway . 2023-10-30

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If I could give this zero I would. This is hands down the worst Chinese meal I've ever had. A £70 order all cold. Watered down hoi sin sauce for the duck. Order was missing items. The beef in ginger with spring onion was awful. Lumps of ginger, watery sauce. Salt and Pepper chips just a lump of soggy potatoes.

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Daveyh732018 . 2023-10-28

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Ordered a delivery meal for family of 9 whilst on holiday. Website says 30-60 minutes. After 1 hour 10 we rang to be told the food was ready but they can’t tell us when it would get to us. 1 hour 30 it was on the way and 25 mins it got here. Missing a dish and replaced with chips. No discount no apology. Couldn’t be bothered to complain or wait another two hours. Luckily the food we did get was nice.

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cherigrover . 2023-08-31

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Only my second time using no 1 wok. Won't be using again. Order was over an hour waiting for delivery. Chips were cold and over cooked. Looked like they had been kept warm for the hour I waited. Loads of chicken in the curry but it was very mild,,no taste. Very disappointed.

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shazzy22017 . 2023-08-31

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I was in and out, the service was brilliant and the food was too, it was prepared very quickly and there was enough food to fill me up,

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Sunshine50997960935 . 2023-08-30

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Lovely staff and food was fine. The girl who served me was very friendly and kind. The food could've been a bit better but it wasn't atall bad. Definitely coming back. 😁

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Cohen H . 2023-08-14

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Used this Chinese a few times before and must say was always amazing food and great service Ordered over the phone was told no delivery available so collected Not a problem but just lack of communication with staff Was made to wait when I arrived even tho it was 45 minutes after ordered Half my order was missing but only realised when got back to Thorness Rang back not a great help So after returning again Finally got the order but food was cold by this point Was ok but service and the cock up due to them Kinda puts us off from going there again Ok but check before you leave

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RichardH241179 . 2023-07-28

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Highly disappointed, this place has gone down hill. Took over an hour for delivery. “Salt and pepper” king prawns were nothing like the traditional S&P flavour you get - prawns weren’t crispy. The hoisin sauce I got on the side is not good, chicken is dry in the black bean sauce which was bland. Only real saving grace is the duck spring rolls

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billyiow . 2023-05-27

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Ordered a takeaway, after 1.5hrs we chased it to be told it was in its way do waited still no sign of it then we were told they didn't know if they'd sent it or not finally we cancelled the order and went to buy fish and chips however the owner thought it was fine to still keep the money for a meal they never sent. Had to visit the shop and insist on a refund. No apology just faces pulled at me. Rude and arrogant staff. An experience that I don't want to repeat.

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Wightmoves . 2023-04-06

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Decided to order a chinese, our local one was closed ( Bank Holiday Monday) ordered and collected as per time, However, having opened and served the dishes it was clear to and smell things were not as it should be. 1/ the BBQ spare ribs were black and burnt hence the smell, the sauce was also black and disgusting. 2/ The kung poo chicken was like eating small bites of bubble gum, the chicken was no where to be seen and the batter was rubbery the sauce did not taste right! 3/ the rice was suppose to be egg fried, no sign of this and the rice was very dry and tasteless. 4/ the chicken and mushroom was another disappointment my wife did not eat it as again it did not taste right. 5/ the king prawn in batter was suppose to be crispy, nope! it was again soft and chewy "not right!" the pan cake roll was ok and crispy! The whole meal was a disappointment, and will not be going back to Number 1 Wok takeaway again. So if you are looking for a great Takeaway AVOID this one as like me you will have wasted your money and be disappointed. SO AVOID!

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malcolm j . 2023-01-06

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Our ‘go to ‘ takeaway. We make different choices and share the meal usually between 5 of us. Always delicious and consistently hot and tasty.

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SteveCaudle . 2022-12-23

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Ordered at 6pm by 7.15 no sign of food, was told it was with the driver. By 8pm still no food, rang back was told they didn't know where it was or if they made it but I'd have to now join the back of the queue and be another 1hr. Ended up at the chippy but what we had in mind when you have friends round. Terrible service less than helpful staff. First and last time we use them

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Wightmoves . 2022-12-17

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Very friendly staff and the food was awesome lots of negative reviews All I can say is I’ve eaten lots of chinese food in my time and this was cracking the chicken curry was magic also the chips very good Definitely using this chinese takeaway when on my hols again

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Mark M . 2022-07-18

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Where to start... to coin a phrase possibly the worst Chinese meal in the world. Ordered bbq spare ribs, sweet and sour pork balls, chicken fried rice , 1/4 aromatic duck and a satay sauce. Sounds delicious 😋 Sauces... I can only presume that all sauces are bought from easyweigh next door, as a powder, as they were so watery I thought I'd pissed in the sweet and sour sauce, I'd hate to be paying their water bill as we had 3, for want of a better word, sauces from them. The aromatic duck ... a leg of duck congealed in a plastic tub not shredded or even edible. The pork balls, dried up, shrivelled lumps of fat in fish flavoured batter . The ribs, can't say bbq, just unflavoured bone with a tub of brown water. To be fair the chicken rice and prawn crackers were great. Spent nearly £30 after a days work, going for a bacon sandwich now.

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P9256WWchrish . 2022-03-21

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I have bought take always from this place for several years and it has always been consistently good, full of flavour and piping hot, with lots of lovely thick sauce and lots of meat and veg. Sadly the last two meals I have purchased have been the polar opposite. Cold, flavourless and looking like no care or attention has gone into the preparation. My recent sweet and sour had a thin watery sweet sauce, with the onions placed on top as if they had been an after thought. Unfortunately I will not be giving them my custom again. It’s a shame as the business has either been taken on by someone out their depth, or they have made so much money working through the pandemic, they just don’t care, and expect the public to put up with substandard food.

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Ranatansy123 . 2022-01-14

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This place has improved a lot over the past couple of years Spring Rolls are lovely and so is the beef chow mein King prawns in batter were over cooked Staff are friendly Would recommend

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alicec1993 . 2022-01-09

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If I could I wouldnt even give it one star! When I went to collect the cook used his ladel to turn on a switch and carried on cooking with it! When sitting down to eat it the satay chicken smelt really bad and made...

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elenahD8427ZA . 2022-01-03

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So we ordered £40 of food to collect as delivery not available to us and on return (to shalfleet) we discovered the duck pancakes had no sauce or cucumber & spring onion. Double checked then called them to which she said did I want to...

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TriciaJ17 . 2022-01-01

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Telephoned our order, never used this takeaway before, so thought we give it ago. Our order came to around £46 , payed over phone, told it would be delivered in 40mins, after a hour and 15 mins I thought I call to get a update....

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davidwpavey . 2021-10-28

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Website advised a wait of up to 40 mins delivery. Arrived in excess of 90 mins, food completely tepid. The scallops were in what can only be described as peppered water, the sauce was non-existent. Chow mien cold, congealed and inedible. Chicken balls sauce was...

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Eileenandmaldwyn . 2021-09-12

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Used to be a lovely Chinese, last order most of it was wrong, but the refunded the I core items with no fuss. Tried again the Singapore chow mien was dry and bland. Small pot of sweet n sour sauce not enough to go round....

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180zoet . 2021-08-01

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Used this delivery service three times recently and each time I have had to phone after 40 minutes to chase them. Almost as though they are hoping if we don’t phone we will give up . My latest order ( and last order from this...

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AlainConstable . 2021-06-11

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We were debating about trying this or another Chinese. Never tried this one before, it was ok pretty tasteless to be honest. Chicken curry didn’t taste of much and was average. Probably won’t go back. Price is ok though!

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Mhissy13 . 2021-05-03

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With restaurants shut due to Covid, we've been working our way round the local takeaways in Newport. We decided to try No.1 Wok. For reference, when ordering a Chinese Takeaway we usually go to Good Fortune or Ming Garden who are both always excellent. Ordered...

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riaIOW . 2021-03-31

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Two separate orders to the same address. Orders arrived together but we were not advised. Called to ask what was happening with my order as I paid a separate delivery charge for mine and my housemates order came to over £17 for free delivery. Manager...

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Twd9988 . 2021-03-18

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It took a while to get through on the phone and for the food to be delivered...I see that as a positive as they are clearly popular...the price was fine, the food was fine, but they forgot half of the order, so we had to...

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gemmabF4334WG . 2021-01-13

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I always think that Chinese food never matches up to those occasional treats when you had a takeaway as a kid. Well this place takes me right back . It’s a basic menu but done well. Love it and on an island with iffy quality...

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Iowtraveller1 . 2020-10-08

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Usually the joy of getting a takeaway isn’t the convenience but getting something that you wouldn’t be able to make better yourself. Sadly all the food we bought from here for a family of 4 was all very bland and tasteless and even as a...

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manbadger . 2020-09-09

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I always order from here and have always rated it as the best chinese on the island. Well tonight has massively changed this and in fact I will now discourage people from ordering because of the risks it poses. I spent £17 as a treat....

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944carliew . 2020-09-07

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First time we ordered from this Chinese, lovely quality food and the quantity of portions was great too. Highly recommend the set menu D for 2a for value for money

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iowdanni . 2020-07-27

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Food as usual great but over 2 hrs wait as driver can’t find us, we live close to a local landmark which can be found on Google Maps and Waze !

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180zoet . 2019-12-22

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We regularly order from no1wok but the last few times have been terrible I waited almost two hours for half a duck and pineapple fritters only for dry cold duck and dry cold pineapple fritters really disappointed. Rang to have the pineapple fritters redone which they did quickly but was too hungry to send the duck back so just ate it it wasn’t too bad but after tonight’s experience we won’t be ordering from here again we are going to try a somewhere else. Shame really coz they used to be really good.

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Emb464 . 2019-12-04

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Although an hour wait, very worth while. Food delicious and good value, large portions, staff friendly over phone. Will definitely use again.

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Shaun143 . 2019-11-13

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Awful food Don’t order will not be coming back my chicken curry looks like vomit even the chicken balls I ordered the dog would not even eat them

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RebeccaT2256 . 2019-11-02

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Did my order online at 5.50 pm , called them at 7pm to be told it is out for delivery , called again at 7.45pm again to be told it is out for delivery , why lie , tell the truth , when i complained about the length of time she told me that it was on the website that it would be up to an hour or hour an half for delivery, which was another lie , nothing on the website about waiting times . Our food arrived just after 8pm it was tepid , tastless rubbish , wont be ordering from here again , went straight in the bin and had to order from another chinese takeaway , least their food was here within a short period of time and hot , and tasty , dont waste your money

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vivthescot . 2019-10-26

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Absolutely disgusting customer service waited 1 hour and 50 minutes and when I had called the woman was rude and claimed they had the wait on their website when they did not! Asked for a refund and was told no as I had revived my food which was cold! Will not order from here again not because of the wait but because of the rude and ill mannered woman on the phone.

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Elliseia H . 2019-08-11

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I order from here quite often as their noodles are absolutely lovely,never had a single complaint,only thing i would add is you guys could do half portions as i always have to bin 2/3 of my orders

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noregretss . 2019-04-25

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Ordered our evening meals for take away.. so far so good (minus the miserable woman behind counter)Food was ready quite quickly, opon leaving i noticed Prawn Crackers in the bag... I guessed they were a freebie? oh no!! I HAD PAYED they were added to my order but I DIDNT ORDER ANY!!! They were a very very small bag may I add! ughh The Pineapple Fritters were bland and tasted like flour in p!ss water. Should of gone elsewhere, i would advise the same.

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SianaldOfTheArnolds . 2019-02-20

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I ordered 2 portions of chips to then be told that I didn’t, I paid for them too. The woman on the phone was extremely rude to my friend, will never be using this again. Disgusting code of conduct.

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Caitlin M . 2019-02-09

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I've tried this takeaway twice now and both times it's been tasteless gloop. I won't try a third time. Delivery took ages and the chips were cold. It's time to try another chinese

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gabrielle k . 2018-12-16

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Had takeaway with friends. Very enjyable and plenty to eat. Had it deliverd with not too long a wait. Order early weekends if you want it delivered as they get very busy.

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Valerie H . 2018-11-12

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Ordered starters and main for my son and I , my starter was chicken noodle soup , it was completely tasteless ,sons soup was just gloop , mains were at best ok , nothing great , wont bother again

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vivthescot . 2018-10-25

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Normally we like the food here, but it has just taken 2 hours to arrive and was cold. Some of the dishes were watery or had no sauce at all. New management, I phoned and explained concerns and was offer 10%, a whopping £2.50!!!

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NoHeroUK . 2018-02-15

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No1 Wok has become my number 1 choice for Chinese food in Newport on the Isle of Wight. It’s the the cheapest in town and for the potion sizes u get it is so worth it. The food never disappoints and always tastes really good and fresh and hot. I highly recommend the chicken curry, spare ribs and chicken balls. Where as other Chinese takeaways in the area have gone down hill this one always has been good and will now will always be my number 1 choice

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jamesabowers1983 . 2018-02-01

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Have used this takeaway a few times and haven’t been disappointed yet! The menu is extensive and good value for money. The food is cooked fresh and served quickly, it is bought to you instead of you being called to the counter.

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Terry M . 2017-12-27

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Running short of ideas, we thought we'd have a takeaway. Not knowing the area we just went in to the first one we found, No1 Wok.

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Extream_Tea . 2017-10-17

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I've had a couple meals from here before, not fantastic but certainly no complaints. I believe tonight it was busy and therefore mayby the quality suffered to get the orders out. It took an hour and a half to arrive. Spring rolls with actually no filling whatsoever, a curry sauce that even Vesta would be embarrased to make. Soggy salt and pepper king prawns and a greasy chow mein. If Wok1 was a restaurant, the food would of been returned. However, on the bright side, I had a special fried rice that was actually quite nice, hence 2 stars. Sadly we will not use Wok1 again.

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NeilIOW . 2017-09-30

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Not ashamed to say that I am a regular customer here. I order weekly and have never had bad food or service. Their Soo chow duck is gorgeous!!!

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384gemmar . 2017-09-10

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I rang up and asked if they delivered to rookley country park and got an attitude from the girl on the phone who made it sound like an inconvenience to deliver stating they would only deliver to reception as it takes the drivers too long to find individual caravans, this was fine but if they can't be bothered then just say so in the first place! We spent £60 on food and were rang by the driver to say they had arrived, my partner left the caravan to go to reception but within 2 mins the delivery driver rang back with an attitude asking how long we would be as he had other people's food to deliver too! The food wasn't even taken to reception, luckily my partner spotted the driver sat in his car in the corner of the car park!

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W33zy12 . 2017-08-05

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If this is number 1, I'd hate to try number 2. On 2nd thoughts a number 2 would be much more appetizing. Cheap gristly meat, bland sauces and rice. Not even my dog wanted it.

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Davedagger81 . 2017-07-24

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Utilizamos para conseguir nuestra comida china para llevar de un local a la vuelta de la esquina, hasta que cambiado de dueño. Tras una mala experiencia que nunca tuvimos otro durante meses, hasta que nuestra hija dijo a este sitio. . . . . ¡GUAU! ! !

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Terry M . 2017-07-23

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Food was lovely, never had a problem with any delivery drivers. King prawns in sweet and sour sauce is to die for! Always hot on delivery, never had a problem.

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Amy C . 2017-06-05

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Parece que vaya a través de los conductores de la entrega como no hay mañana que creo que pueden dar el crackers de gambas gratis en pedidos superiores a 20 libras a sus colegas y clientes habituales no te aviso! Luego, cuando el personal de mostrador son colocado en sus errores son odiosos y muy grosero. Gasta tu dinero en otro lugar. Servicio pésima. Hemos sido asiduos en este llevar durante años. Nunca más.

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Clair P . 2017-04-23

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Food was delivered by a man , whose car was full of stuff , out food was thrown on top of it all , when we opened the bag our pineapple and banana desert was squashed , and the syrup was running all over the other containers , the food was luke warm , it was disgusting

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vivthescot . 2017-04-09

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My husband and I often use the delivery service and have not been disappointed yet. The food is simply excellent, very tasty and you get exactly what you order. Service is very quick and efficient. The staff are so helpful and friendly.

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tracyh3003 . 2017-01-28

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This is the first time we used this takeaway. As well as the usual food there are some different dishes. We walked in having not pre-ordered, our order was taken by an extremely nice young woman and the wait for this good food was only 15minutes. It is reasonably priced too

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Eileen_Cowes . 2017-01-09

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Always use this take away, never been disappointed , am told vegetarian options are also good. Fast efficient service, good parking outside.

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Hilda A . 2016-12-16

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Waited over an hour and a half for delivery, only to receive a wrong, freezing cold order. When given the opportunity to rectify, No1 Wok delivered the correct order another hour later, accompanied by a foul attitude from the driver (also manager) and disgusting behaviour at the front door. A real shame as we have always thought the food was nice, but this is no way to run a business. As a customer I am appalled by the service and manner of the manager. Deeply disappointed.

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Izzy B . 2016-11-26

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Shame about the attitude of the manager when he delivered our food!Have ordered before and been satisfied with the quality of the food. This time will be the last though. After waiting more than an hour( which was OK as we thought it was a Saturday night and busy) the food was delivered cold and with parts missing and wrong meat in one of the dishes. Phoned to say this and told that it would be replaced and delivered by the manager , our order taking priority over others and about 25 minutes, not ideal but happy it was going to be replaced! Good customer service we thought. How wrong we were, 45 minutes later a phone call to ask where it was , told that the manager had left and would be here soon. On what should have been a 5 minute journey, another phone call 15 minutes later, ( now waiting another hour and 2 hours since our initial order) to be told the manager had left but with someone else's order! Eventually 1 hour and 10 minutes after the replacement request, the food arrived. The manager was not happy to wait whilst we checked it to see it it was correct , argued that he had others to deliver, so we weren't given priority! however after a heated conversation he did wait. Questioned about why the delay , he said we have kitchen problems and we only have 2 delivery drivers- no wonder the food was cold! After trying to reason and say that this wasn't the service we expected and would put us off ordering again, he said he had other orders to deliver and in a fairly aggressive tone shouted that he didn't care about us ordering again from them. So after a first impression of good customer service, the aggressive attitude of the manager shouting on our doorstep, has changed our thoughts and we won't be having anything delivered from them again!

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IOWRae . 2016-11-26

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My partner and I ordered some dinner here and were so pleased! A slight gripe is that it would make life so much easier if things were labelled as gluten or dairy free as I am gluten intolerant. A few dishes also lacked a little explanation. But we ordered everything fine, accidentally sent it to the wrong address but I called up and talked to a lovely lady to changed it for me. The delivery was incredibly fast! We could barely believe it! Great that it was free delivery and all the food was decently priced. The actual dishes themselves were wonderful! Much bigger portions than we expected, very hot and very yummy! This will definitely be our regular place to get Chinese from now!

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QueenOfMordor . 2016-10-13

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I have to say, I am always pleased with my food from no 1 wok! It is without a doubt the best Chinese takeaway! I highly recommend this place! The food is amazing, and the staff are so friendly! Very happy!

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Kira N . 2016-08-23

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fantastic, fresh, best Chinese Take Away I have ever had. quick and friendly service. We went there after the cinema on a whim.. couldn't have been happier with the food.

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Gowan R . 2016-08-01

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Perfect service, perfect quality food, and a good price.Well Done No.1 Wok, I'll be back again, I love your quality food.

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Michael W . 2016-05-29

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Had a take away for my sons birthday. ordered and picked up,25 mins to cook,. We all enjoyed the meal, children too. Good portions. Would use again.

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Valerie H . 2016-04-26

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The only take away we use , ring ahead and its waiting for you. friendly service , never been disappointed

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Hilda A . 2016-04-25

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have had many a meal here, never consistant, sometimes can be really nice yet a week later same food and not good at all

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hayleyb1968 . 2015-12-20

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Ordered online and within ten mins was called and given an estimated time to collect. Food was kept in a heat proof bag so it was hot when i collected it. Staff were lovely and friendly! Food was hot fresh and tasty! I was given 2 extra spring rolls for free and a fortune cookie! I will definitely order again when i am back in the isle of wight! Really impressed!!!

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Rosh1990 . 2015-11-12

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Very friendly service. Extremely efficient - I picked it up myself. Lovely hot delicious food. Perfect takeaway.

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KungFuDoc . 2015-07-16

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Great service and fast, we now ring in in advance. Easy parking outside and very good value. Not been disappointed and had quite a few takeaways from them. Their vegetarian dishes are also very good I am told as well.

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Hilda A . 2015-07-09

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Always order online and it's always delivered hit and fresh in about 45 minutes to an hour.The food always tasted really good, I'd recommend the house curry and egg fried rice along with the chicken balls and crispy chilli beef.My one gripe is that the sweet and sour sauce is perhaps a little runny and you don't get any sort of order update when ordering.Food though. Top notch!!

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coffeelover83 . 2015-06-27

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Often this place serves the best chinese take away on the Island in my opinion. We have had instances where things were not so good but these have been few and far between. I would like it if their regular delivery driver had cleaner hands though as they are slightly off putting as is.

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Angela K . 2015-06-15

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After an hour I phoned regarding my online order for delivery, was told they had problems with their email. a further half hour and it arrived. Completely tasteless and not worth the wait, disappointed.

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Robin P . 2015-05-18

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Tried the online ordering for the first time. It was really easy to do and pay via PayPal. Food was freshly cooked, hot and plenty of it.Would definitely repeat the experience.

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xjomariex . 2015-02-16

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Ordered a home delivery online. After an hour wife phoned. Assistant explained they were having porblems, would be delivered in 20 mins. After another 40 mins i phoned to be lied to that delivery was on way. I said what about if i come and pick up, reply was i only have to put one more item in bag, therefore it wasn't on it's way.Yes they were having problems but there is no need to lie.

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JarJar2014 . 2014-11-16

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Ordered online on their website www.1wok.co.uk payed with pay pal the transaction was fast delivery in half an hour. food was good only grip is you can't Change the sauces with some items but food it self was tasty, nice and hot and crispy my now go to Chinese takeaway and one of the only few you can order online

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Chris W . 2014-11-15

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Looking forward for my evening meal.But,even after i read the review. I thought would give them benifit of the doubt.How wrong i was the review was correct in every way bar the delivery time.The chicken balls were doughy and greasy.The rice dry but bland.Overall experience not too good.would rather have gone to Macdonalds. NOT?Reviews are there for a reason.but i suppose like me you give them the benefit of being wrong.So wont be eating there again?

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andrew p . 2014-07-25

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A friend of mine recommended it to me and since then I go nowhere else...food is always v.good and hot when delivered... the staff are always v.friendly and accommodating...nice touches like they always give my children a fortune cookie when we go to collect...just most excellent all round...deffo wouldn't go anywhere else on the Island for a chinese and I've tried a few!!! Enjoy we all do as a family... Happy days.

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CharlieLNF . 2014-06-30

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can't find words.... It is the best fast food restourant... The food was very good and hot on delivery. lovely food i will recommend to others...

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twasss . 2014-06-28

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Excellent meal and very reasonably priced.I would definitely return. the staff were very attentive.

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carl-butcher . 2014-06-03

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A great little takeaway in the centre of Newport , usually you can park close by to collect. Number one wok has never disappointed yet, love their wide selection of dishes and am told by a friend their vegetarian crispy duck is really good! We love their pork dishes

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Hilda A . 2014-05-08

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I've ordered from here a few times over the past 18 months. It used to be really good, but the past 2 take aways have been bland, greasy, with poor quality meat.After getting one bad meal we gave them a second chance, and it was just as bad.Standards have really slipped here. Such a shame.

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mazambane . 2014-03-13

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Our regular take away , quick efficient service , food never disappointed us yet easy access , parking outside in the evenings .

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Hilda A . 2014-03-11

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Had so many great takeaways from No. 1 Wok, but tonight's was terrible, no taste what so ever. We ended up throwing it away, very disappointing! Will not be having another one, I did ring and tell them just to be told they they were sorry and if I ordered again I could have10% off.......... Don't think so : (

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Andrea D . 2013-10-26

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Great service but ming garden is my favorite if i am a bit more flush, but not the worst Chinese in newport

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jamie w . 2013-07-16

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I've eaten here a couple of times. The food is lovely, flavoursome and good portion sizes. A big plus for me was the food wasn't swimming in oil or overly greasy.The staff are great, willing to reccommend dishes, happy to alter dishes to put different vegetables in. My vegetarian friend was very impressed with the vegetarian section.This is my favourite take away in Newport and reccommend to everyone!

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mazambane . 2013-05-15

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iv ordered from here so many times in the past and always found food and service great. tonight however iv vowed never to eat there again. delivery was slow, cost was high compared to others and the food today i wouldnt have fed to my dog. we ordered chicken fried rice.... stodgy lumpy and starchy with the worst bits of chicken iv ever seen..... sweet and sour chicken balls, were ok except the sauce was so watered down with vinegar it made me retch and chicken chow mein.... that was totally greasy, flavourless and bland except the distinct taste of stale cooking fat. i called to complain and ask for a refund and spoke to an english woman who was very rude and told me there was nothing wrong with the food, she should know, shes eaten there before. i demanded to speak to the owner whos english was so poor i couldnt understand and then passed back to the english woman who refused point blank to issue a refund and was very rude again before the call was ended. i recommend u totally avoid this takeaway unless u want diabolical food and to be left out of pocket

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Leah R . 2013-03-27

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I first discovered No. 1 Wok not long after it opened and I have not been disappointed yet!I have ordered from here on a number of occasions, and a lot of my Newport based friends now use here too.I'm trying to work my way through the menu :) however there are some dishes I HAVE to order. Firstly the spring rolls, both the vegetarian mini rolls and the duck rolls are delicious. Always hot, never soggy and not greasy. Singapore chow mein - always one of my favourite dishes, although if you want it spicy best to ask for extra chillis. The ribs are always decent sizes with a good amount of meat on rather than all bone and grisle. I can't pick which I like best between the peking, plum or honey.The food always tastes fresh with great flavours and not greasy .The service is friendly and fast, be it a delivery or you wait in the shop.Price is great, with decent portion sizes.They are open every day 4pm-10.30 (which is great so you never turn up forgetting which day it is!).They will deliver, although I usually pick up.I think the only thing that I could say anything negetive about is it takes a while to get your head around the menu layout with so much to choose from. This is not a complaint, it just becomes hard to decide what you want when it all sounds so nice!I will keep using No.1 Wok and happily recommend it to my friends and family.

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Sarah M . 2013-03-22

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