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4,0

Based on 3.387 opinions finded in 3 websites

4.0Ambience4.0Cuisine3.5Price4.0Service
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Nº 292 in 635 in Newport

Nº 9 of 27 Chinese in Newport

CUSTOMERS TALK ABOUT DISHES WITH.. pancakeporkprawnspayricebeanribscurrymeatfriedduckchickenprawnnoodlescooked

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excellent hot lovely food great delivery.

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Kirsty . 2024-03-20

MORE AT Just-eat

Whole salt and pepper box was soggy. Everything tasted plain. Sweet and sour sauce has been spilled and made a mess. Chicken balls were slimy in the inside of the batter

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Brandon . 2024-03-18

MORE AT Just-eat

The food was delicious with generous portions and the service great.

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Sarah Plummer . 2024-03-16

MORE AT Google

I ordered a meal for myself, daughter and granddaughter. It was delivered 20 minutes late and minus a portion of chips. Tried telephoning ..no response. Very underwhelmed and won't be using again

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Sheila Parsons . 2024-03-14

MORE AT Google

Our first time visiting this restaurant in February. We were very pleased with our meals. They offer gluten-free options, which is brilliant. My first time visiting a Chinese restaurant in 17 years. Staff are really friendly and helpful. Restaurant was quiet, but we were eating early. Lots of take outs were being ordered. I would highly recommend it, especially if you are coeliac. I will be returning.

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Michelle Ball . 2024-03-12

MORE AT Google

The staff are absolutely outstanding. By far the nicest takeaway I've had The vegan options are phenomenal highly recommend!

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jordan simons . 2024-03-11

MORE AT Google

Lovely food and great service. An item was missing from my order but was rectified pretty much immediately.

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Adam . 2024-03-10

MORE AT Just-eat

The ribs wasn’t Mongolian ribs nothing like I had the last time and there was no sweet and sour to go with the chicken balls

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Andrew . 2024-03-09

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Fantastic food, fantastic service! Thank you

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Catherine . 2024-03-07

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The owner seemed really nice and looked after us well. However it is a shame that you do not offer any non-halal meat options and this is only revealed once viewing the menu at the table This is also not mentioned on your website. Some variation would be helpful to cater for those who do not want halal meat.

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Mr baz . 2024-03-07

MORE AT Google

We had a lovely time. Very friendly staff who couldn’t do enough to help and make sure we were happy! We had the set menu 1 plus 1/4 duck pancakes which were all good portions. Yummy food! We will be back! ☺️

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Natalie Champion . 2024-03-05

MORE AT Google

First time we tried this restaurant last night and the food was fresh and delicious. Food arrived within an hour of ordering and was still hot on arrival. (Ordered through Uber eats) The food was tasty not over or under cooked and the staff were friendly.

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Richard Holborow . 2024-03-02

MORE AT Google

Service was top notch. Everyone made sure we had a great experience and the food was great.

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Morgan Evans . 2024-02-28

MORE AT Google

foods absolutely tasty was nice and hot quality food

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Hannah . 2024-02-28

MORE AT Just-eat

Had a fabulous time there celebrating an 80th birthday! The service was great, excellent food, and the staff were so friendly and entertaining! Highly recommend either eating in or takeout!

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Claire Harris . 2024-02-25

MORE AT Google

Had a takeaway, absolutely dreadful and inedible. Everything was soggy and chewy. I called to complain and was asked to return the food - I had paid delivery so wasn’t going to drive all the way to the restaurant to give it back to them. I kept the food ready for them to collect and refund but it didn’t happen. In the end I agreed a £15 refund which still hasn't happened, they wrote down my card details to issue it and didn’t issue it, I then had to cancel my card as they had written my details down on paper. They then said they would drop the £15 cash to my house but never did. I called to chase and was told change of owner and need to speak to the new manager, I asked for a call back and they hung up on me before I could give my number. Would never order again, disgusting food and awful service!

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JH . 2024-02-22

MORE AT Google

Wow.. food so bad, i call chris tucker so we can do rush hour 9!! Chips like soggy cardboard Rice dry and hard like its been cooked by the sun for 9 months, and salt and pepper crispy chicken with no salt no pepper and soggy like the chicken pis sed itself at the state of itself. Crispy wantons.. 🤦🏽‍♂️ zero filling.. just crispy greasy shells.. food so bad i drink engine oil for fun!!! Now i type so fast i got sore finger 🤦🏽‍♂️

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david waters . 2024-02-18

MORE AT Google

Absolutely bang on. You deserve 5 stars. Thanks for the extra sauce on my ribs too👍👌👌👌

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Dean . 2024-02-18

MORE AT Just-eat

it was my first time I ordered from I was really pleased suprise and happy with my delivery food was delicious and price affordable I will definitely order again in future 😀

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Zaneta . 2024-02-17

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Always lovely and always quick.

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Joe . 2024-02-17

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Missing part of the order. Food was OK otherwise.

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User . 2024-02-15

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Initial estimated arrival was 18:35 which quickly changed to 19:00 then 19:15 and food actually arrived 19:22. Food was ok but not a treat, it was not worth the hassle and frankly not worth the money. This is how you ensure people don't order from you again.

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Andrei . 2024-02-13

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Food is amazing!! Happy lunar year !

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Miss . 2024-02-10

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Accidentally left a four star on another review and can't change it. But always top quality, 5/5 every time

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Josh . 2024-02-10

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Amazing food, as always. Lovely vegan selection, tastes great and always delivered quickly.

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Josh . 2024-02-10

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great food, brilliant selection

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Gareth . 2024-02-07

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Amazing food. All meals can be cooked as vegetarian and vegan. Nothing is too much trouble for them. Robert the owner is fab and great fun. Will definitively be returning soon.

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Tania Garwood . 2024-02-07

MORE AT Google

Absolutely delicious, fast delivery too!

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louis . 2024-02-04

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Exceptional service! Food was very much enjoyed.

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Hannah . 2024-02-03

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Ready on time and food was good quality and well cooked

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Steve B . 2024-02-03

MORE AT Google

Food was late and arrived luke warm

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Sophie . 2024-02-01

MORE AT Just-eat

As hungry as I was when this order arrived, I couldn't eat it as it was awful. I love dry ribs (no sauce) but these were really DRY! They tasted old, as if they've been re-heated over and over again. Tasteless. If I had a dog I'd feed them the ribs, instead they went in the bin. I don't mean to be rude, but reviews should be honest. Horrible food. New World Fried Rice; unappetising (and I was really hungry). The king prawns with mushrooms were just about edible but I had already lost my appetite by the time I tasted them and I could not be enticed to take more than a mouthful ..... I would not order from this place again. First and last time unfortunately. 1 star for the food, 3 stars for delivery time as it was just a little late. What a waste of £30. The delivery lady was friendly though.

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Abby . 2024-02-01

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phenomenal food, piping hot, very friendly driver.

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Lee . 2024-01-31

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THE BEST TAKEAWAY WE HAVE EVER HAD, DELICIOUS, FLAVOURS WERE TOTALLY FRESH AND TASTY! WE WOULD 100% RECOMMEND! CANNOT WAIT TO HAVE A DELIVERY AND TRY OUT SOME DIFFERENT DISHES. MOUTHWATERINGLY SCRUMTIOUS! THANK YOU

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Catherine . 2024-01-29

MORE AT Just-eat

Leaving an honest review just to see what reply we get 😂😂 Have ordered from here twice now and food has been delicious both times. Vegan options are really nice! Will order again. Food has been late (15 minutes or so) both times so order early. Number 1 on trip advisor, partially dim sum, vegan specialists. Empty vessels make the loudest noise 😂

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Rebecca . 2024-01-28

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Food turned up over and hour late. Quality wasn’t great.

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Hannah . 2024-01-26

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We have ordered via a delivery app a couple of times and each time had been a nightmare. It is said that it will be 30 minutes and each time we've had to call to find out where the food is at leat 30 minutes after the time of arrival. The gentleman on the phone is extremely rude and dismissive. The last time, we had to go pick it up (even though we paid a delivery fee). When my partner got there they said we haddened paid. The food came back and it was swimming with oil, and tasted horrid. We have tried giving them the benefit of the doubt thinking they were busy, but when we got there the last time, there was 2 people in there eating. We will never use this place again as its the worst service I have ever received and if I could give them zero stars, it would be an easy choice to make.

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Karl Houlding . 2024-01-26

MORE AT Google

Stunning food as always. A little late but this a Friday night so to be expected. Highly recommend and will order from here again.

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Steve . 2024-01-26

MORE AT Just-eat

was awful, unfortunately we won't be ordering again.

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Abbey . 2024-01-24

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I’m just really disappointed to be honest, first time ordering here. Wanted to have a birthday treat and we spent £65. The order was an hour late, told it was out for delivery at 6:15 when it was supposed to be delivered at 6. It was a very stressful hour between phoning the restaurant and the delivery driver who couldn’t find our address, even though he said he was using Google maps. When we tried it ourselves came up with the exact address so didn’t see the problem…unless they were lying. We finally received our food gone 7. At this point we were just relieved that we finally got our food because we were starving. I wasn’t going to do a bad review at this point because I thought, it happens sometimes. Then when we finally sat down to eat our food, it was all soggy and sweaty, the prawn crackers (which we had free) went straight in the bin, it was like they were made days ago. The curry sauce tasted like something medicinal like TCP, The BBQ sauce was completely tasteless, the chicken balls, pancake roll and prawn toast were soggy and sweaty, the main dishes were tasteless, the only okay ish dish was the special fried rice, although that was lukewarm. I’m afraid I won’t be ordering again unfortunately, and I am now waiting for a sarcastic response from the owner as every other person who has given an honest review has received from them. Which is really unprofessional. We should have stayed away after we looked through the comments from them, they really don’t seem to care, birthday meal ruined.

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Jade . 2024-01-24

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We dined in the restaurant, lovely attentive staff, white wine was lovely and cool, the food was gorgeous and there was plenty of it. This will be our number one Chinese sit down restaurant in Newport.

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Bryan Davies . 2024-01-23

MORE AT Google

Very happy with food quality ordered and portion sizes. Checked on delivery at end of estimate delivery time just to ensure no major delay was on the cards and was told food was on route and would be with me within 10 minutes. Informed they were busy with influx of requests. The food was well worth the small additional wait I can assure you. Also had a customer call from the Restaurant to ensure food had arrived and again very apologetic about the slight delay, this I appreciated, Great customer service thank you,

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Andrew . 2024-01-13

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Super quick and tasty. Food could have been hotter

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Dave . 2024-01-12

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Very nice food! . Great vegan range also , best Cantonese takeaway I’ve eaten from.

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Abbie . 2024-01-06

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Piping hot, very tasty and fresh! Will definitely be ordering again

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Rhys . 2024-01-05

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The curry tasted like washing up liquid not sure why but I couldn’t eat it still got the full thing here and the chicken balls was soggy inside the rice and spring rolls was fine

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Shala . 2024-01-05

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As always a fabulous meal. Ready in time, even on New Year’s Eve! Thank you.

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Imogen . 2023-12-31

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Ordered a shrimp dish and a chicken dish. The shrimps were the sizes of peas and not many of them and no taste at all.. Really just a dish of vegetables. Chicken was awful. Like that slimy reconstituted type. Sorry I didn’t enjoy.

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Caron Dixon . 2023-12-30

MORE AT Google

Person doesn’t give you a chance to speak. Says on way bye and hangs up!

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Katie . 2023-12-30

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Food arrived 45 minutes late and so cold I've had to microwave it. And the beef is so poor its chicken. So wrong food sent.

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Rebecca . 2023-12-27

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Simply my favourite Chinese for 5 years!

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Calv Bread . 2023-12-20

MORE AT Google

Soup and Penang curry not a patch on previous order - one more chance to impress as previous…

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Phillip . 2023-12-19

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Food arrived a little early (brilliant!) and was very good quality and tasty. Chicken balls were beautiful quality chicken breast, and had twice as much. Ordered them for young child but we ended up eating them too. Lovely chow mien. Not at all greasy and very tasty. Husband said the chicken wings were lovely. Will definitely order again.

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Helen . 2023-12-17

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The food was incredible, the service was excellent and its a very pleasant restaurant. I highly recommend the seafood udon, but everything we had (and we ordered A LOT) was delicious.

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Abi Kirby . 2023-12-10

MORE AT Google

Amazing food, really attentive service

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Thomas Bull . 2023-12-10

MORE AT Google

The food was absolutely disgusting and I ain't happy for the price I paid!

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Rebecca . 2023-12-09

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The food was fresh and hot all had good taste and good sized chicken balls with crunchy batter delicious , the chow main was great! Would definitely order from here again

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Kirsty . 2023-12-02

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First time ordering and won’t be the last. Delicious, quality food.

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Debbie . 2023-12-02

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Food was excellent enjoyed every bit

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Susan . 2023-12-02

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Love ordering from here. The food is always brilliant & arrives nice and hot!

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Charlotte . 2023-11-29

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First time here for a takeaway and tbh I've not had any great experiences with Chinese food in Newport so far!!!! This however was absolutely superb....by far the best takeaway I've had around Newport for Chinese. Excellent food, nice staff and hot on collection....highly recommended 👌👌

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Daryll Sievewright . 2023-11-26

MORE AT Google

Most expensive salt an pepper box within my delivery range, but half the size of every other place.

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James . 2023-11-26

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Always good from these guys .. happy place to eat or take away

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Joseph . 2023-11-25

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The Food was delivered early and was hot and tasty

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Kevin . 2023-11-25

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marked as delivered so I called and was asked to pay the driver when I had already paid through just eat, then 10 minutes later the food was delivered, the delivery driver was very polite and respectful but unfortunately everything was a complete disappointment and the salt and pepper chips where cold and soggy as if they had been microwaved, iv ordered from here before and it has always been lovely but I won't be ordering again after this.. your welcome to come at me with a cocky response but you know what I'm saying is true!!

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Aneliese . 2023-11-19

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Asked for vegan chicken but was given real chicken. Understand that it was a busy Saturday. Other parts were fantastic. Great communication too.

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Lauren . 2023-11-18

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New World Chinese restaurant is a little gem and a great find. There was so much choice on the menu. We ended up going with a set menu and it was amazing. The food was piping hot, plentiful and delicious! The staff were very welcoming and friendly. We would definitely recommend.

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JMW002 . 2023-11-18

MORE AT TripAdvisor

85 minutes late - rang restaurant when it said driver was on way twenty minutes earlier and found it was still being cooked at 7:30 - food as always great but would have cancelled it if known wasn’t going to get here til 8pm as had gone past wanting it.

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David . 2023-11-18

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Amazing flavours, good food, thanks a lot!

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Seren . 2023-11-18

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Ate at this fantastic restaurant on Tuesday evening. We were all really impressed with the wonderful food and friendly maitre de. The girls both had the mixed meat Chow Mien, chips, rice and truly yummy satay sauce. The boys had sticky ribs, sweet and sour chicken, prawn Thai green curry and mixed Singapore vermicelli. We will return if we go back to Newport

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Vanetta . 2023-11-16

MORE AT TripAdvisor

Wonderful food, great service, friendly atmosphere and beautifully clean restaurant I hope to return soon.

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Audri C . 2023-11-12

MORE AT TripAdvisor

Food arrived extremely soggy and wet from all the steam very poor quality I won't be ordering from here again worst Chinese I've ever had the entire meal when straight in the bin

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Marcus . 2023-11-09

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This restaurant is amazing, the staff are wholesome and the food is delicious! It’s a gem in Newport, they have lots of vegan options and happy to make anything to suit you. Wine is tasty. Can’t recommend it enough!

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Caitlin M . 2023-11-07

MORE AT Google

My favourite place in Newport for food. I highly recommend dining in as the quality of the food is a stand out! Best service, good staff, great time. Spinning table is an extra treat!

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Lee Peterson . 2023-11-07

MORE AT Google

Food was lovely - had 2 apologetic phone calls regarding the delivery time but it was all on time and all of it was warm and tasty ☺️ thank you!

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Laurie . 2023-11-05

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Very good food and loads of it with a pile of freebies. Definitely recommended

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Andrew . 2023-11-04

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Celebrated my birthday here with my family. Absolutely gorgeous food and plenty of variety! The owner of the restaurant was nothing short of hilarious and so accommodating. Every member of staff couldn’t do enough for us and were extremely personable and hospitable. We had a fantastic evening and will be returning very soon! Thank you for a lovely evening, we can’t wait to come back! ☺️

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Lucy W . 2023-11-04

MORE AT TripAdvisor

Delicious! Super hot and very tasty. Delivered early too which was a bonus. Definitely recommend.

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Emma . 2023-11-03

MORE AT Just-eat

This was one of the best meals out I've had with my family ever. Every single dish that was served was delicious, service was fast and everyone that works in the establishment was incredibly kind too. Prices very very fair as well. Every member of my family is vegan or vegetarian and this was not only welcomed but warmly encouraged with plenty of fantastic vegan options. We ordered so much and there's still so much left for us to try our next visit. A brilliant meal out and well worthy of my first Trip Advisor review. We cannot wait for our next time at New World!

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Samuel A . 2023-11-03

MORE AT TripAdvisor

Thought I’d ordered a mushroom curry. Turned out it was a weird beef substitute with mushrooms that was quite bland. Ordered cookie dough ice cream, but got banoffee flavour instead 🤢 which none of us like! Not great, won’t Order from here again.

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Alison . 2023-11-01

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Fantastic place to get my food from... This is now my fav place to order from

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Gareth . 2023-10-30

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It is a bit far away as it was almost cold. Nice tasting although the crispy beef was more chewy than crunchy.

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Susan . 2023-10-28

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The crispy squid was soft and chewy and the crispy beef was poor. The chicken noodles were fine as was the soup

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Christian . 2023-10-21

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On entering the bright and clean restaurant we were greeted immediately by the owner and directed to a window table. Great menu choice and a large selection of vegan dishes. The food was well presented, hot and tasty. Service from the team was excellent. We had the sweet and sour Canton style, Chefs satay chicken, egg fried rice and noodles. The bill included drinks and was £46.50. Happily visit again

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Barrie59 . 2023-10-21

MORE AT TripAdvisor

First time we’ve ordered from them. Lovely Saturday night takeaway.

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Fran . 2023-10-21

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It was very bland I threw most of it away had no Taste to it no seasoning

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Andrea . 2023-10-20

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Great food ,husband said best mixed Chow mein has ever had . 4 of us and all enjoyed what we had .Each person got their meal as it was cooked so it was not keeping warm in kitchen.Had to forgo manners and just eat as we got it .

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MarleneR195 . 2023-10-16

MORE AT TripAdvisor

Delicious food - will be ordering from you again.

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Christine . 2023-10-15

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Absolutely fabulous food! Hot, tasty and plenty of it. Only ever used once or twice as swayed by others local to us but... converted! We'll be back again and again!

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abby . 2023-10-10

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Great food, excellent delivery.

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J . 2023-10-07

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Absolutely lovely food with a great vegan selection :)

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Aidan . 2023-10-07

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Can't fault it. Great vegetarian selection

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Laura . 2023-10-06

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one of the dishes was so salty I couldn't eat it. The rest of what we ordered was lovely.

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Mrs . 2023-10-06

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Came with friends last night and we all thoroughly enjoyed our food. Service was excellent. We will definitely be back again soon.

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Anna C . 2023-10-05

MORE AT TripAdvisor

Lovely meal freshly prepared and reasonably priced. Fantastic service from the gentleman on the night made sure we had everything that we wanted.

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Steph R . 2023-10-04

MORE AT TripAdvisor

Ordered the salt and chilli box it was tiny for £20 chicken balls missing the food was late, cold and not fresh. Won’t be ordering again. Stick to Shanghai chef.

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Owain . 2023-10-01

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The contents or the order had all leaked during delivery so was a mess. The chips were stale and cold. Usually very good but worst order I’ve had from them.

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Simon . 2023-10-01

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Delivered in great time, but the food was pretty poor. Crispy chicken was not crispy, it was soggy and microwaved. Chow mein didn't have any flavour. Pork rice was really good but it did still have some bones in it which didn't do my teeth any favours. But, I did get some free spring rolls!

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Edd . 2023-09-30

MORE AT Just-eat

Very friendly and helpful staff, lovely food, arrived early and they got everything ready ahead of time. Would definitely eat there again.

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Rosie . 2023-09-23

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Great food, good prices usually at the early end of their predicted time slot

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Joseph . 2023-09-16

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4,0

8 Opinions

Oriental Cheflocation-icon99 Commercial StreetChinese

Never ever will i order from here again. I was told my order would be delivered within the hour. 2 hours later I rang and complained. When the young guy tried to deliver and I refused to pay he told me to f**** off! I called to complain only to be called a liar!!! Them after being hung up on I called to be answered and left on the desk to hear them slay me off!!!

pancakeporkprawnspayricebeanribscurrymeatfriedduckchickenprawnnoodlescooked