Nanteos Mansion in Ceredigion

We ate a tasting menu - in other words what used to be called a set menu served at a set time with no choices but when each course is so splendid - fabulously flavoured, incredibly textured and wonderfully presented, who cares and how else could such perfection be realised? This is a very special place to eat, better than a dinner at a Michelin-starred hotel in Southern Italy (which had been my best meal up till I ate here), better than all the meals eaten at a hotel in Central France 60 years ago and better than everything my very skilled Morecombe landlady served up. I shall return.

Beautiful afternoon tea with a great selection of both savoury and sweet treats. Staff very attentive. The mansion is beautiful and decorated lovely for Christmas.

Went for afternoon tea and I have got to say it was probably the best afternoon tea I have had,nice choice of savoury and sweet,endless supply of tea and coffee, and nothing was to much trouble for our lovely waitress Poppy, we will definitely return

Fantastic venue beautiful rooms and views.All staff friendly nothing was to much trouble for them.Food was excellent. 5 star hotel and service.Thankyou for an amazing week end

Father's Day lunch, so very surprised....it wasn't packed! Surprised as the place is amazing, super staff and excellent food. Highly recommended

I attended the Manison with my daughter and mother. We were treated to a very special afternoon tea. All freshly cooked/baked and there was plenty of it. The scones and quiche were especially good. The staff were friendly and attentive, and the place was spotless. If I had to nit pick I would say that more variety of sandwiches would have been nice. A very enjoyable afternoon, which we intend to repeat. Thank you.

Came for Mother's Day lunch and was not disappointed at all. Between the whole group we probably had everything on the set menu and it was all spot on, and the portions were decent. Staff were all very pleasant and the mansion is beautiful.

The staff were extremely welcoming and very accommodating to our requests. Food was to a very high standard and reasonably priced. Large window for breakfast times and lots to choose from. What can I say about the room it was amazing particularly the window seats, large bed and the bathroom. Wow wow wow its was enormous with shower, bidet and a fab bath. The grounds were stunning as was the building itself. Reasonably priced would definatly recommend and most definitely stay again. Just fantastic.

The room at this hotel was very nice but it was obvious there were problems in the kitchen. Guests had to fill in a form to say what they wanted for the following day's breakfast - almost as though someone had to go out and buy the food from Tescos or the Co-op as they didn't have it in stock in the hotel kitchen. My husband had kippers which were obviously cooked in a plastic bag and not a nice big kipper on a plate. I had cereal and was given a bowl with a small paper bag of museli. It was such a disappointment as we have stayed at the Nanteos Hotel before and we were well looked after. Apparently now they just do bed and breakfast (and the breakfast is not very good), with mainly weddings for the rest of the year. You can have a hot meal in the evenings at weekends - as long as no wedding is taking place - but generally this lovely hotel has let itself down and we are very disappointed.

My wife and I stayed at the hotel in early April and ate at the restaurant on the Friday evening. The tasting menu was superb - every dish was cooked to perfection and Alec our waiter was brilliant from start to finish. It was such a shame that the restaurant was quieter than it should be, with SY23 taking a share of custom at the moment. Would highly recommend this place. Ps also the Welsh breakfast in the mornings was up there with the best breakfast I’ve ever had.

Was extremely disappointed to call at Nanteos this evening for a quick drink with my elderly father, only to be told that they were “open to residents only”. Well, that translates to ‘locals not welcome’. That is, unless they pay for a room there.; but nobody living nearby are going to be doing that, are they? Reason? COVID! I wonder if anyone else can see the irony here? Us, being the Ceredigion locals, are not going to be the primary Covid spreaders. However, they are happy to put up people from wherever, to come to Nanteos and the spread it around Aberystwyth before they go home. OK, so they might wanting to protect us, from them...but, as mentioned, after they leave Nanteos, they’re free to spread it where they choose, so that doesn’t cut it. So, a local National Heritage of ours has now become a Covid haven for the affluent, who want to escape to rural Mid-West Wales. And by the looks of it, that could be for a long time to come. I won’t be supporting this place when “it’s all over”.

the Mansion was just as described , very clean , beautifully decorated . Breakfast was excellent and the staff were very friendly and helpful.

Came here in May for a night, at the end of a week away. I thought it would be a nice treat for us. How wrong I was. Clearly an old mansion in various states of repair. Tried to go on this theme but the basics aren't there. The food was decidedly average so not a "dress" event as though, despite the cost of dinner ( Michelin prices). Breakfast was poor and clearly prepared the night before or out of a packet. Simple things were not there, for example the dining room windows were filthy and easily cleaned with a pole etc. The WiFi wasn't great, and some of the decor in public places like the stairs was poor. So it wasn't a treat in fact we left as quick as we could after breakfast, which we hardly are. And the coffee was poor.... And why do the staff wear black gloves which they don't take off...

Enjoyed afternoon tea here whilst overlooking the beautiful Welsh countryside. Everything was freshly prepared and very tasty, the bara brith and Welsh cakes were exceptionally yummy... Such an amazing place, full of history and has been authentically restored to retain the feel of a country house. The staff were friendly and very helpful and allowed us to look around the beautiful house, do not miss the music room if you visit! Diolch

We visited this hotel as we were looking at it as a wedding venue.From the moment we arrived, and for the entire weekend, every single member of staff we met was incredibly helpful, attentive and pleasant.We stayed in the Lord Byron suite on the first floor - the room was huge, with lovely touches such as home made short bread. I appreciate that perhaps some of the rooms do need a little tlc, but this didn’t hamper our stay whatsoever. There are lots of communal areas to sit and relax, however the hotel retains a ‘comfy’ feel.We ate in the restaurant for both nights we stayed - we chose from both the bar menu and the A La Carte menu. The food was excellent and very well priced. We were also really impressed with how reasonable a gin and tonic was from the Library Bar! It was my birthday on the second night of the stay, and despite being fairly busy, the staff made a fuss of me and went above and beyond to help me celebrate.The grounds around the hotel are wonderful - it’s not often you can stay somewhere and then go on a cross-country walk literally straight outside the front door!We loved the hotel so much that we have booked our wedding there. We can’t wait to go back, and really hope that many others get to experience some of magic that this place has.

Fabulous country house tucked away near Aberystwyth. Enjoyable stay overnight with excellent dinner great room and super service.

Brilliant setting and lovely grounds. Quirky hotel with clean rooms and very comfortable bed. It was v quiet when I visited. The meal was a real disappointment. Chips almost inedible and the fish overcooked. Shame

My wife and I spent 4 days over Christmas at Nanteos with our little dog. From the moment we booked the communication was very good, they wanted everything just perfect for our Christmas stay. It really was a home from home feel, we was very well looked after and nothing was to much trouble. The mansion was lovely and our room Colonel Powell was quite special., the whole setting was outstanding. But our biggest Thanks goes to Jon, he works so hard making sure everyone and everything is just perfect for everyone. He is a proper people person and is very very good at managing his great team of staff who also works very hard. Jon is a great asset to Nanteos and we hope he stays there for our return in the new year. Well done to you all.

Beautiful setting. Quite quiet because of the day of the week that we went. Very good service, very friendly staff and absolutely excellent food that was immaculately presented. Drinks very good also. Highly recommend.

Very quiet dinner as well as breakfast this winter! Had a 3 course meal for dinner, having the fennel as appetiser, turkey as a mains, and chocolate fondant as dessert. The Wife had a hake for her mains and pecan tart for sweets. For breakfast we had a full welsh breakfast and my Wife her eggs Benedict with ham. Environment is having it in a historical building. Price are actually mid range.

Delicious Sunday lunch with fantastic service from the friendly efficient team there. Special thanks to Jon who showed us around this amazing place.

We totally love everything about Nanteos! So pleased to find Jon has been promoted. Never stops looking after you along with the wonderful staff. Food incredible as usual and breakfast is really something special. I definitely need to diet again!! Fabulous surroundings warm comfortable suites suitable for literally anyone!!! Don't miss this place. Perfect to relax but near enough to visit Aberystwyth

Visited for a bar meal , what a great experience. The staff are so attentive and friendly creating a great experience. It must be a great place to stay.Will definitely return for a meal in the restaurant. The bar is very cosy a great place to meet, might try an afternoon tea.

This beautiful Grade I listed 18thC house is so worth a visit. Not only is it full of history and elegant and set in a beautiful part of the world you can expect a warm and friendly reception and staff who are attentive and helpful. On a cold a blustery night the atmosphere was delightful. We sat in the very comfortable bar where family groups couples and a single were enjoying drinks and bar meals. We had booked a bar meal on spec earlier in the evening but were invited to eat in the restaurant. The room is a well proportioned room with lovely lighting.Our food arrived promptly and was delicious, there complementary bread with a choice of salted or marmite butter (I’m a marmite fan). I chose the lamb tagine and Jeff had fish and chips. We didn’t want a dessert on this occasion so we finished with coffee back it the cosy bar. It impressed me that Jon remembered that I had enjoyed afternoon tea at Nantoes in September.We will certainly return for a full meal.

This is a refined, 18the century mansion which is now a fine country hotel and restaurant set in the beautiful and peaceful Mid Wales countryside and yet only 8 miles or so from the busy University, coastal town of Aberystwyth.

Booked for a couple of nights to chill and relax this was everything we was hoping for. Great Food , Great Hotel with lovely staff who could not do enough for you. Sorry to have missed the afternoon tea but breakfast was enough to put you on until the evening meal. It will certainly be afternoon tea next time we visit.

Excellent location. Friendly and helpful staff. Breakfast was outstanding. Close to Aberystwyth/Devil’s Bridge. Highly recommended.

A friend and I were very taken with the new range of menu choices for afternoon tea and decided to try it out. We did enjoy our food, tea and Prosecco (using the voucher in August's edition of the Ego magazine) and had a very pleasant afternoon. However, there were a few hitches. The main issue was that we were served the wrong ingredients for the menu we ordered (Estate). When we queried this, the majority of the elements - but not all - stated on the menu did arrive with an apology from the chef. The room set aside for afternoon tea is a long way from the kitchen and reception and the waiter's visits were not frequent enough so we had to go in search of a member of staff in the kitchen to order a second pot of tea. By the end of our meal, we were quite full, but we both felt that if we had only had the items that were part of our original order, that we might be feeling less satisfied. I hope our experience simply reflects teething problems at the beginning of a new venture.

Awesome Afternoon Tea event, well done everyone! We thoroughly enjoyed ourselves. The food was fabulous as was the venue

Mooie verrassende kaart. Gerechten zijn uiterst verzorgd en van prima kwaliteit. Prijzen vaar een twee gangen diner zijn rond 30 pond.

Located in the Nanteos Mansion is the 17th century facility that has a moderately extensive menu. We had the fish and chips which was outstanding and included a large portion. The meal included home-baked bread and home-made butter (Marmite also). The dining experience was disrupted for a brief period because of loud construction next to the restaurant window that was going on in preparation for a wedding party in a few days. Service was very good and the waiters/waitress were informative about the meal.

We live locally and have finally paid a visit for the highly recommended Sunday lunch .The food is perfectly executed and plentiful portions including fresh asparagus.The deconstructed white chocolate cheese cake with raspberries is divine .Service is friendly and the location is beautiful . Couldn’t have wished for a better way to spend a sunny Sunday afternoon.

Company booked me into this hotel for a single night prior a meeting I had locally

I cannot find a negative thing to say about this place, unless being really picky.

Here for a wedding, great location, good food and staff were very professional. When I pay for expensive drinks though, I expect them to be served in decent glasses not plastic!! Would understand if I was 25 years younger and on the dance floor.

The food has very little to be uplifted by the same soup each night, the wrong menus given out and the staff totally under trained.

Arrived with friends for a pre-booked evening meal. Reception staff disappeared as we waited. There was no welcome; we asked a passing staff member if we could go to the dining room but were told to go to the bar where we were studiously ignored. Nowhere to sit, so we asked again if we could go to the restaurant but were told to wait in reception while they prepared our table. No welcome, no drinks offered, no menu. We asked for a menu, but the prices were considerably higher than in the online version! After 40 minutes, we were told that our table was just going to be prepared; at this point we gave up and left. Customer service is non-existent, must be modelled on Fawlty Towers. Give this place a very wide berth and spend your money and time elsewhere. There are many other better restaurants in the area.

And we all had a good meal, enjoyed ourselves. I had the steak and it was cooked perfectly. the service was excellent!

We stayed for a single night in July. We paid £160 for a 'Standard' Room (The Lord Byron Room), which included breakfast for the two of us.

First of all, the jam on the sandwich: We loved it here! The house is beautiful and is set in idyllic and quiet surroundings. Recommended for a break to recharge your batteries!

Lovely food, well prepared and plenty of choice.Served in the Powell kitchen which has been restored.

We came across this place only because we had taken a walk in the hillside near here. Yes the building looks grand on arrival. The girl on reception was effecient, but didn't seem to want to make anymore effort than absolutely necessary.

Having stayed the night before, in the Porthmadog area, in a tiny room without breakfast, we weren't sure what Nanteos Mansion would be like, as it was £10 less (than the previous place), and included breakfast. We had a big room, large en-suite with bath, a very friendly welcome and plenty of choice for breakfast, which is served in the old kitchen. Aberystwyth is great too. Wonderful.

We booked a dog friendly room but were contacted by the hotel as the dog friendly rooms were already booked. We were offered the Mews at the back of the hotel.The Mews sits in it's own courtyard and sleeps 8. The hotel kindly gave us this for the same price as one of the rooms in the main building. It is a conversion of the old stable block I believe and it's huge. It was a really beautiful place, ideal for a group of friends or family gathering. Lovely furnishings, all really good quality, especially the bedding and towels.

Visited twice now for an afternoon tea, while expensive you don't leave hungry, copious amounts of coffee, cream scones cakes, sandwiches and more. I would only rate the food as average but its a wonderful place, friendly staff and haunted to..

Having spent a fantastic New Years Eve here I would like to thank the General Manager and his staff for a wonderful stay . We booked into the Haford Suite which was dog friendly. It was lovely. Spotlessly clean and beautifully furnished.. The food and entertainment were first class. The Management are definitely getting it right and we will definitely be returning soon. Everyone we spoke to thoroughly enjoyed the New Year and appreciated the warm welcome from the Manager who couldn’t do enough to make our stay so memorable and his amazing staff. Well done Nanteos Mansion.

An experience that needs to be done to value the Mansion at its best. The food and service is very good, and we will certainly visit again as soon as possible.

An imposing building from the outside, you enter a large impersonal reception which, while we were kept waiting for about 15 minutes, appears to be in need of decorating and brightening up a bit.

I booked afternoon tea for a family birthday celebration and, having noticed on the website there was an option to include a short tour of the mansion to learn about the history and renovations, requested that when I booked. On arrival, the usual chap who did the tours wasn't on duty but the very friendly and helpful staff on reception managed to find a very able substitute - the housekeeper, Sian. She clearly knew a great deal about Nanteos and gave us a very enjoyable and informative tour, especially having taken it on at a moment's notice! After the tour, tea was provided promptly but we'd already drunk it by the time the food arrived, which was quite a while later - but we weren't in any hurry and the surroundings were so lovely so we just asked for some more tea and everything was fine. The food was delicious - from a previous visit I knew the portions were very generous so we had 2 Gentleman's Teas and one cream/jam scone between the 4 of us, and that was plenty. All the staff we encountered were helpful, efficient and attentive. Would definitely go again.

Mi marido, mi madre y yo nos alojamos para una estancia corta. Un hermoso hotel en un entorno precioso. El personal era amable, servicial y nada era demasiado problema. Las habitaciones eran de un tamaño decente y así eran los baños, parecía que había sido decorada y parecía que estabas en una casa solariega. Agua embotellada disponible en cada habitación, se cambian todos los días. Estamos tanto en el restaurante como en la despensa y la comida era excelente en ambos. El desayuno también era excelente cada mañana, aunque el servicio era un poco lento, así que si estás trabajando para un plazo permite un montón de tiempo.

Durante nuestra estancia de 3 noches, para mi cumpleaños, tuvimos la oportunidad de probar la cena en la noche 2 y estoy muy contenta de haberlo hecho!

Me alojé aquí con mi marido para una escapada de mini. Es excepcional. La habitación era lujosa, la cama y las sábanas eran muy cómodas. Tuve una buena noche de sueño. El personal era muy acogedor y muy atento, al frente de la casa y...

Ojalá cada hotel tiene un personal como éste. La habitación era muy buena y limpia. La comida era fabulosa. Conseguimos wifi sin problemas. ¿Por qué alojarse en p. i o travelodge para poco hazte un regalo extra. Es un brainier. Sin duda me alojaría allí de nuevo. Si es suficientemente bueno para los ciclistas espeluznante es lo suficientemente bueno para mí. Bebidas los precios no están mal. Pagamos más por mucho menos.

Éramos un grupo de 14. Reservamos para asegurarse de que podía acomodar en el restaurante. Con sólo un par de horas antes de nuestra visita nos mandaron un mail pidiéndonos para seleccionar nuestra orden, no se podía hacer eso con tan poca antelación. Tuve foie gras cordero entrante snd principal todo muy sabroso y delicioso. Me habían advertido que el cordero sería medio raro pero me llegó más tamaño que satisfizo. Otros habían pescado. Algunas de amigos donde decepcionados con su filete pidieron medio/raro y quedó bien hecho. El servicio era inexperto y lento. Tuvimos que encontrar la jarras de agua en las juntas laterales y ayudar a nosotros mismos. Sólo había dos mesas de clientes así no estaba lleno. Ha tenido mucho Nanteos de dinero de la infraestructura y el edificio, pero ahora necesita invertir en el personal operacional y estándares en consonancia con su magnífica ubicación y entorno. La comida era estupenda. Visite la sala de música - increíble

Took my elder relations for cream tea. I wish I'd looked at TripAdvisor first but it was a spur of the moment thing whilst out and about. My Father said my Grandma used to play in the grounds..The setting was yesteryear and apt and a premium experience for a premium cost, was the expectation. Anyhow we ordered off the menu. Father and myself ordered the "Gentlemens Relish"Not thinking too much we enjoyed the sandwich and cake selection. I asked the waiter what the Gentlemen's relish was? It is an anchovy paste he replied. Where was it we had not tasted it? They put it on the Crumpet and the Cheese scone, the waiter said. Shirt hanging out and dirty shoes, bye the way.I had a hot buttered crumpet, definitely no relish or any other condiment, so I asked if the waiter could bring me one with the relish.. Off he went.No, The Chef said it was definitely on the crumpet!! I had a word with the chap who took our order and asked him to reconsider. The response was the same.Our Party of 5 with some 350 years betwwen us were completely gob smacked!Shoddy, unexperienced and and a great shame, im afraid.Sadly not the best experience for my 88 yr old Grandma!

Phoned and booked table for lunch for 1pm. We arrived on time. Waiters reasonably prompt with menus and drinks but food arrived about 2pm and in the meantime we all had to twiddle our thumbs. The menu was very limited (with several spelling mistakes) and the food was awful: The meat of the burgers was off and when we complained the waiter simply said that he would tell the chef and that the batch must have been defective; but no refund offered. Two of us ordered an elderflower cordial pre-lunch drink which was so diluted that it was tasteless. Numerous very young, inexperienced (?) waiters, no other diners, unsurprisingly. Will not be returning!

We had a wonderful lunch, 3 courses, with great service. We booked in advance, food was lovely. Despite other reviews being a little negative, we can say that we had a very memorable experience with great locally produced food in an unbelievable setting.

We visited this week for lunch with family. My sister-in-law called and pre-booked a few days in advance and asked if we were able to bring a dog with us - which we were assured we could and that a table would be set in the bar area for us. My husband and I, along with our dog, arrived early and sat outside on the lawn for a drink. The drinks, which my husband went in to collect, took ages to pour. When everyone arrived we went inside and informed the lady on reception that we were here and we were told to go through to the bar area. When we got there, there was no obvious table for us - just a couple of tables set for two, and a large sofa area. We had to wait for the table to be set for us - involving another table being brought in from another room. By the time we were able to order drinks (which we had to go and find someone to order) - and for them to arrive, two of our guests decided that as they needed to be somewhere later in the afternoon, they couldn't risk being late as we'd already been there sometime, and so had to leave. When the rest of us ordered food, this came after about 20 minutes and was nicely presented. We shared a selection of the small plates on our table which were lovely to share. After these, we had some desserts which were nice, but a little on the small side for the price of them. All in all - average; nice surroundings and nice food, but it was missing any sparkle or anything special by way of atmosphere or service. It was nice to sit outside on the lawn and admire the surroundings on a lovely sunny day, however I doubt we will be returning in a hurry.

We ate here because we were staying at the hotel outside of Aberystwyth and preferred not to have to drive back after eating and drinking in town. While the food was decent enough, the staff is young and inexperienced and probably not very well trainined. They were nice enough and the guy made some effort to provide us some attention, but the girl couldn't have cared least. I suspect they were both students from the local university. The hotel and property are lovely, but the dining room is overly formal. That's actually ok given that the property is a restored Georgian mansion, but I think they could have made more effort to combine old and new. Worse than that was that this supposedly painstakingly and expensively renovated hotel had peeling paint in the dining room after having just opened in 2012. This should be a 5 stars experience, but is currently only 3.

We were very kindly given a Sunday Lunch voucher for Nanteos Mansion for our 40th wedding Anniversary. We chose to book a table for Sunday lunch on Valentines day this year. The hotel seemed empty, there were only 8 couples eating in the restaurant. The food was bland & served warm! We kept having to ask the serving staff for things like a jug of water, horseradish sauce to go with the beef. The vegetables were served to us after we had ate most of our main meal. The dining room walls are dirty, a black hand mark dawns the wall by a large mirror, colour coordinated heating radiator are filthy. The place is tatty. FINE DINING IT IS NOT

Booked for Valentines meal advertised as 5 courses however on the night it turned out to be 3 courses. It has to be said that the food produced was excellent and to a very high standard. Unfortunately the service in the restaurant left an awful lot to be desired. On arrival they were uncertain what we had booked for, the advertised cocktail on arrival took a long time to materialise, there was no non-alcoholic alternative for anyone driving. The starter ordered by my husband proved to be unavailable and he had to re-select. At the end of our dessert we were left sitting for some 10 minutes with no one asking if we were interested in coffee at the end of the meal. By this time we had decided to make our way out and got up to leave. Other diners were presented with a small gift of truffles. Ours did not come until we brought this to their notice at the reception desk when leaving. We also noticed throughout our visit that the restaurant could do with additional heating. It was decidedly cold at times. Considering that this establishment purports to be 4 star it needs to pick up its standards. Sadly, the excellent food is let down by lackluster service.

We went here for a pre Christmas lunch from the office. Truly stunning place, excellent attentive service and the food was good.

Today our autumn lunch for 14 exceeded all expectations. The welcome was warm and inviting and our party was greeted by several staff. We were able to select from a menu that was not only seasonal but creative, contained a fine balance of flavours and was beautifully presented. It was very special to sit in such a wonderful and historical dining room to eat with friends. The tables were beautifully presented with fine linen and cutlery,candles and fresh flowers. Our party was so impressed that we have booked another lunch in the New Year.

Beautifully restored 18th century mansion. All staff completely devoted to the guests' experience being exceptional. Our room had a very very minor issue that did not affect our comfort but they insisted on upgrading us to the honeymoon suite, which was gorgeous and extremely spacious and comfortable.Dinner in the restaurant was delicious and breakfast was also filling and tasty.

On arrival we were made very welcome, staff made us feel very comfortable, even the management were very polite and answered and question regarding the history of the mansion, our evening meal was a long time coming but when it arrived it was outstanding presentation and the flavours were just amazing. Thank you all at Nanteos

On arrival we were made very welcome, staff were very friendly and clearly loved the beautiful place they work in, even the management were friendly and happy to answer any questions on the mansions history. Dinner was a bit slow but when it finally arrived it was outstanding in presentation and taste. Thank you all at Nanteos

Where to start with this place. Stayed for one night for business. It's in a quiet and peaceful location with great scenery around and great grounds.The staff are great, friendly and could not help enough. The rooms are amazing, clean, comfy, spacious and quiet. Well decorated and good selection of toiletries.I ate in the restaurant in the evening and the food was as good as any 5* restaurant I've eaten in and a decent wine selection to go with it. Breakfast was also top quality, served in a lovely separate area with great features. One of the nicest places I have stayed in the country. If I'm back in the area I will be staying here again.

Went for drinks and dinner. Very quiet (mid-week) but comfortable bar, nice waitress, wonderful food. I like the fact that it is a fixed price menu (for 2 or 3 courses).

We had chosen Nanteos as a place for afternoon tea to celebrate a successful year at work. Only 3 of us so we decided to treat ourselves. We were met at the door by a gentleman who felt the need to constantly remind us the he wasn't a waiter (why he didn't just get a waiter for us I don't know) We all picked the gentlemans tea. It arrived eventually and the waiter quickly buzzed off leaving us to it. Upon inspection we noticed items missing on the table that were in the menu. We had no crumpets or gentlemans relish (the main event of a gentlemans tea) no waiter to be found so we got the attention on the door man who went in search of anyone who knew what they were doing. Some time past and we were clearing up the crumbs on the plates when a young waiter appeared stinking of fresh cigarette smoke. We told him the problem and off he went. A good 10 minutes later the door man appeared with a plate of the left over cakes from the kitchen to make up for the missing items. Great.Terrible serviceOk food (if it arrives)Won't be recommending or wasting 70 odd quid on the place again!

We had afternoon tea and it was fine with great service and walk around grounds afterwards. As much tea as we wanted with free top ups in pleasant surroundings. Staff member was very knowledgeable of house and was pleased to show us around. She was very kind and used Sign Language which was appreciated .

The place itself is wonderful - great location and lovely views.We had been invited to afternoon tea by a good friend of ours to remember his late wife's birthday. There were seven of us in total. Everything had been pre-booked. We were early (we'd travelled a long way) but sat down and had coffee brought out. The rest of the party arrived, tea and coffee was sorted and then it all went pear shaped.The waiter arrived to see what we wanted and was told that it was pre-ordered. He went away and came back to say they had no record. Our friend went off to sort that out and came back to say that the computer had gone down five days before so there was no record of it. Our friend was not best pleased to say the least!! We then ordered some drinks and sandwiches and cream teas for those who wanted them. Not impressed with the sandwiches although the cream tea looked nice (I didn't have one). Apparently our friend came here for several years and all of them said it was nowhere near as good as the one last year.To be fair, our friend wasn't charged for the sandwiches or cream teas, and I cannot fault the staff. Very attentive and looking after our every needs. Some other people came in and their tea looked wonderful!! Don't think I'll bother going again.On another note - I visited the loo on arrival and one of the toilets was dirty!! Not good for a posh hotel!

Its not often that I criticise anything, but I have to let others know of our experience of Nanteos last night.We were a group of 8 who had chosen Nanteos as a special venue to celebrate the PHD graduation of my daughter and her friend. Remarkable achievements worthy of a luxury celebration.At Nanteos we were each given a menu that looked grand (at £39.95 each, it should be too). I appreciate that everything fresh should be cooked from scratch and we were all happy to wait - well not for over an hour though! When we complained we were given bread and then when we asked for more, we were given a smoked salmon on cucumber canapé. Very nice, but we were ravenous!The starter started arriving slowly. We all tucked in! It was good but hardly no effort to a good chef! After another agonising wait, the main meals started to arrive - nearly 15mins from the first dish arriving to the last bowl of chips to go with a couple of steaks that had been on the table a good five minutes. Plates were cold too!We all thought that by ordering a dessert that they would be served pretty handy - another 20min wait! So to cap it all, we sat down at 7.35pm and left at 10.50pm having eaten the dessert and left immediately! What a fiasco! Were they busy? Well, we were a table of 8 and another couple sat at an adjacent table! No more! Why couldn't they cope?Never again Nanteos, our celebration meal was a disaster!

amazing location, we only ate at this hotel and found very disappointing, food cold and not of great taste

I highly recommend a meal at Nanteos, the hotel is beautiful and the staff are friendly and helpful without being over bearing. I cannot fault the meal and neither could any of my companions. Fresh ingredients cooked perfectly to bring out the very best flavours (the goose liver parfait with grape chutney is to die for).To finish we took a stroll around the grounds a perfect end to a perfect evening.

I attended a corporate event here which was extremely well organised. That was until the hotel management had to deliver. The food was soup, chicken and Eton mess. I left after two hours without the pudding appearing. We had to ask many times for orange juice and water. It was very poor and I would not trust these people with any events or weddings.

Went here for my birthday at the beginning of the month. It's a beautiful historic building but that's where the atmosphere ends!On arrival, we were shown into a small room with a bar, given menus and asked what drinks would we like. I found the drinks a little on the expensive side! £7 for a large glass of wine!Menu choice was very good. Plenty there I could've had. I chose the crab starter, my husband had the ham hock terrine. Both were very good although I admit the terrine shaded it slightly. For mains I had hake, my husband had plaice. The hake won hands down being served with mussels on a bed of mash. We did have dessert, rhubarb crumble for him, I had the brownie. I found it a bit rich but still very nice.Enjoyed the food, but the place lacked a foodie buzz even with other customers in the dining room at the same time. Shame as it really should get the credit it deserves but we saw no locals there we knew either.

We came for Afternoon Tea for a Baby Shower with people traveling from all over the country to be there. Upon hearing that it was held here I was dubious about the decision as I hadn't had a great experience before. And surprise surprise here we all were disappointed again. We had to pre order - for 17 - two cancelled a couple of days before but when we arrived it was only set up for 11. No idea why. Thankfully we had the email trail to confirm. Despite pre ordering the orders were wrong. A few of us didn't recive tea and our food came out with about a 25 minute gap between the first and the last order. By the time the last person got her sandwiches most people had finished. The drinks orderes then got mixed up by the waitres. Only one glass of wine instead of three. The food was ok. The afternoon tea was not very well made - half of what was advertised was on it - just one sandwich !!!. Some scones were tasteless - And when we came to pay some people where charged £9 for wine and some £7 for the same glass. And some were charged £3 for a glass of coke and some were charged £4. By the same person. Which also took a good 30 minutes to pay for. A few of us had terrible service on separate events before. Some corporate - some small and private. What comes across most is the lack of training and little support given to the staff. Absolutely not their fault. It's the fault of the management. But unfortunately this seeps through to the service which was a 2* service - 3* at a big push. Nowhere near 5* (you can get a simple outline of the service levels you can and should expect from a quick simple google). I suggest that management take a hard look at their repeated failings, start supporting their staff and then maybe they will provide a more consistent service.

This was intended to be a special family meal for my sister's 50th birthday. We were a group of eight and were asked to pre book our meals as well as to pay a deposit - which seemed unusual but was not a problem. Our table was booked for 7:45 and we arrived just after 7:00 to enjoy a pre dinner drink in the bar. However, we were asked to move to our table at 7:30 before we'd had a chance to finish our drinks. We asked for more time to finish our drinks so that we could enjoy wine, rather than gin and tonic, with our starters. This was granted. When we moved to our table, we had an amuse bouche of a very dry mini pea omelette - maybe a consequence of our delayed move to the table? All the starters seemed fine until we realised that the duo of salmon had been served without the chive shortbread - the first of what turned out to be many disappointments. When the special touches are omitted from the plates, they become much more ordinary and, therefore, less value for money. Four of us had ordered the duck with duck fat chips. Although the duck was beautifully cooked to our individual preferences and the chips were also lovely, there were only six chips on each plate which wasn't sufficient to satisfy our appetites or the cost of the course in our opinion. The biggest disappointment came when we were presented with the menus to choose our desserts - not the same menu we had been asked to pre-book from! There were additional starters we hadn't been offered and the dessert most of us had fancied from the original menu was no longer available. I was so disappointed that I ordered the crab starter as my third course rather than a dessert. Four others chose sticky toffee pudding which was presented in a very traditional way and it was difficult to see or taste why it attracted a much higher price tag than in many other restaurants. The service was also disappointing - we had to wave at the waiters who passed through at the other end of the dining room in order to order additional drinks and coffees. We suspect that there was another birthday party in a separate room that was receiving precedence over our celebratory dinner. Finally, when the bill arrived, it was clear that there was no system for taking our deposit into account so we had to ask for it to be recalculated. To be fair to the staff, they did recognise our disappointment and took the price of a bottle of wine off our bill as well. The problem is that there were too many disappointments in what was supposed to be a special event for us. Neither the food nor the service met our expectations for the price we paid. We are unlikely to return or to recommend it to others, sadly.

Mothers Days lunch, what a lovely experience and such a beautiful house.Food very good , as always, beyond words.Staff very friendly and you get a welcome like a family member, we like this.I've been here before in fact many times and we intend to come back.Some very nice walks on this Estate if you have the time.

We visited Nanteos for Sunday Lunch yesterday. We were greeted at the front door and received a warm welcome.Our meal was delicious and the best Sunday Lunch we have ever had. The food was well presented and plenty of it. The ingredients were fresh and the staff well able to cater for my wheat intolerance. The staff were attentive, friendly and helpful and I would have no hesitation in recommending this glorious Hotel to anyone. The House and grounds are stunning even on a wet and windy day in February! Thank you.

A group of friends went to Nanteos Mansion for an annual Xmas dinner. It was excellent - great food, well cooked and well served in a pleasant country house setting. Very reasonably priced food and wine and while we were a little worried that the venue might be a little pretentious it was pleasantly informal while being polite and very pleasant. Highly recommended.

We have eaten at Nanteos mansion a number of times and it has never disappointed us. Normally we go in the evening, but like last year we decided to go there for a Christmas lunch with some friends. And we were not disappointed. For those unfamiliar with Nanteos, the location, just outside Aberystwyth, is stunning and the mansion itself is equally so, with its high ceilinged rooms, wooden and at times slate floors. We always find the food to our taste and their Christmas lunch was very nicely done, and very filling, with a good choice of alternatives, inc. a chestnut cracker as the vegetarian option. As last year we were the only people there for lunch which meant we were seated in the bar area - not perhaps the best location as there was constant toing and froing from the staff servicing a wedding party. But we so enjoyed ourselves that we were there for three hours without noticing the time passing. Look forward to returning next year for an evening out again.

The best hotel in the area of Aberystwyth for weddings by far ,no other hotel comes close. This place has style,beautiful surroundings and good food. Highly recommend.

We attended a family wedding reception in this beautiful mansion and it's lovely surroundings! We were lucky and the sun shone down on the happy couple! Which also meant we could enjoy the views. Many of the guests stayed here so the whole mansion was filled with family! The staff were so friendly and nothing was too much trouble, including the food and drink served to me, instead of strawberries due to my allergy. The replacements were already waiting, unlike most places where I have to give a reminder. So full marks for that! I would have no hesitation in recommending Nanteos Mansion and I hope to return here next time I am in the area to sample their afternoon tea! ((minus the strawberry jam of course!)

Excellent surroundings service food everything, Fantastic day all went as you would hope and better. Staff brilliant nothing too much trouble for them .

You won't eat at Nanteos on a whim. Instead, it'll probably be somewhere that you;ll go to for an occasion like a birthday. And based on two recent dinners at the restaurant, it should not disappoint. Steak, turbot, duck, and lamb were all good. We never got to the desserts but enjoyed the excellent cheese plate. The wine list isn't particularly large but it contains some nice bottles.

Celebrated an 89th birthday here on Sunday with afternoon tea. Beautiful place in terms of the setting and house- tea a little pricey ( its not Chelsea !), but sandwiches very good and all home made cakes etc.Internal decor a little bland , a touch of Holiday Inn in a beautiful old house- but glad I haven't had to pick up the tab for the refurb !Looked around the property, would suggest that breakfast was served in a lighter room at front of the house, bar and restaurant looked a little formal and dated, and shown one room by very very friendly GM, and felt that the budget must have run out when it came to the bathroom fittings.Will return for dinner when next in west Wales. Stunning views over the lake and out to the hills.Only negative comment was that the staff seemed to be infatuated with Health and Safett rules, quoting them constantly- also suggest that history of the Holy Grail is a little hidden ?

Every meal we had during our stay was beautifully presented and tasted delicious. Although it was a little pricey the presentation and taste of the food together with the brilliant service, the grandeur of the hotel and the beautiful location made it into a special occasion and so the price was acceptable. Would recommend the lamb, so tender and tasty, probably the best we have ever had.

We have just returned from a few days away for a trip around Wales. We arrived in Aberystwyth only to lose out on the hotel that we wanted to stay and and opted for the Nanteos.We stayed here for the evening meal and the flavours and quality of the good was second to none.If you want to treat yourself I would recommend this place hands down

My wife and myself booked into Nanteos for 1 night 15th March . At first we had a few problems. But these were soon sorted out by the well mannered and helpful staff. Thank you all very much. D Martin.

I booked Nanteos for my Mum's 70th birthday celebration, we wanted somewhere special so that it would be a real treat. It certainly was that, the service was outstanding, nothing was too much trouble. The food was fantastic, I had the rump of salt marsh lamb - best lamb I've ever tasted.The red pudding wine with chocolate was superb and was recommended by the waiter.

I was invited to a birthday meal at nanteos mansion and had been given mixed reviews. The meal was not to standard and the steak so fatty I couldn't be bothered to finish it! The starter was very average and the drinks were extremly over priced. I love cocktails but they deffinetly did not know how to make a passionfruit mojito! I did not complain as I was invited out as a party of four we spent over £230 in 2 hours, I will pay fpr qualtiy but on this occasion it was not quality!!! I posted a tweet on twitter and a few days later attended a wedding fayre where I was asked to come outside I did so where I was then interrogated about my meal infront of people, the chef then felt he would interrogate me and basically called me a liar and said you should have said in the evening! I pointed out that it wasn't polite to when you have been invited out and did not want to spoil the atmosphere. One thing is for sure I would not have my wedding there!!! Avoid, very rude and unprofessional!

The best Christmas dinner I've had! Everything was stunningly presented and scrumptious. Portion sizes were great with extra veg on the side for te bigger appetite. The whole thing was relaxed - which is exactly what you want on Christmas Day - no stuffness but it wasn't too casual either. The staff are all great: friendly, attentive but not overbearing. I really enjoyed the whole day and the gifts were much appreciated. I cannot sing praises high enough (especially of the staff). This is not our first time at Nanteos and won't be the last! The continuing high standard will keep us coming back. Thankyou!

Stayed the night in Dylan Thomas suite which is one of the smaller double rooms and it was beautiful.Well cooked full breakfast and then have a walk in the lovely grounds.Well done to all the staff. It was a lovely experience and hopefully we will stay againThe other rooms are tastefully decorated and luxurious. Many personal touches sush as bathrobes, good selection of toiletries and chocolates.

I have been to watch a couple of their plays with afternoon tea as part of the deal and I have found them to be really excellent. The setting and atmosphere takes you back in time but all the conveniences and rooms are tastefully decorated. I have also been taken there for an evening meal by my family as a surprise for my birthday and it was delicious. The chef even came out and spoke to us and wanted to be introduced to our children who were eating with us. After dinner he kindly showed us around the music room, which is absolutely splendid.

Really disappointed considering this an a La Carte menu. We stayed the night for our anniversary and although the accommodation and setting were lovely, the food really let it down

A beautiful country house hidden away with beautiful views feom every angle. greeted at the door by very polite waiters and the service was unflawed all evening. menu was perfect, food was perfect, portion size and timing between dishes also. Definitely a plave to visit again and would recommend to anyone.

Stunning food on a specialist steak night promotion allowing us to taste several different cuts of meat. All cooked to perfection and served by knowledgeable and very helpful staff

Truly stunning location, building and attention to detail.Amazing place and would advise any bride to be to consider here- definitely the most beautiful place for a wedding. The rooms are stunning- look forward to staying here for a special occasion:-)))

A friend and I took champagne with an interesting afternoon tea in this beautifully restored mansion. From the moment when we were warmly greeted on arrival, having enjoyed the view as we drove down the winding drive, to when we left replete hours later, we were made to feel special. Requests to adapt the set tea menu were greeted with a 'can do' attitude; the staff went out of their way to make us feel welcome and we were given a guided tour of the hotel/restaurant. We will make a return visit and perhaps treat ourselves by staying overnight and having an evening meal in their restaurant - well worth a visit.