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3,8

Based on 846 opinions finded in 3 websites

3.8Ambience3.8Cuisine4.3Price4.3Service
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Nº 864 in 1404 in Wandsworth

Nº 2 of 2 Portuguese in Wandsworth

CUSTOMERS TALK ABOUT DISHES WITH.. chicken

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Perfect service, Quick food, Good quality and variety, Good atmosphere, Very good choice and it is in a good shopping centre

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Christiaan van den Hoek . 2024-02-20

MORE AT Google

Kind of loud but very good food and service. Not to pricy for the amount of food I had

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Zaviel Latif . 2024-02-07

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It's nando the food is always good, service was ok did take a while to get things like salt and pepper as there was none.

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Kelesha “Rue” Smith . 2024-01-30

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Nice location close to home. Convenient and large menu. The sides are good portion.

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Dia Firdaus . 2024-01-28

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Empty place but we were ignored by the many members of staff and one out of two orders were missing. Never again.

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Thais Zani . 2024-01-27

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The chicken was nice and tender and the fries was exactly how I liked it. For the first time in Wandsworth Nando, I felt I had a good food service, it was so lovely to be asked by the staff Omar “how the food was”excellent service .

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Sheena King . 2024-01-25

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One of the best nandos I’ve been to food quality wise.

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James Howson . 2024-01-09

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Excellent branch of nandos . They did mess up on the order slightly but it really wasn't a big deal, especially as they fixed it straight away without any fuss. Excellent smiling genuinely nice manager and staff there. Food was absolutely perfect and hot. Great nandos branch.

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Stephen Smith . 2023-12-30

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This restaurant is a rip off! I ordered two chicken breast and was served with one whole breast cut into two pieces. The entree size mac&cheese is priced from out of this world! When queried, the staff simply stared that they have no control over the menu! I don't recommend this restaurant at all!!!!

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john stevens . 2023-12-13

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Got the tomato and feta salad, now i have food poisoning. Fun times. Not only that but my food sat on the hotplate for about 45 minutes whilst employees messed about and served people at a snails pace. Dont bother

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Paige Crimp . 2023-12-10

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Absolutely no customer centric vision. Management not trained to make the guest happy. I went for dinner tonight and we’d wanted to use our voucher code for desert and the guy at cashier that we could use on the website too, while we paid we could claim it, so called the manager which didn’t care to listen or apologize even though the cashier told us the wrong info. Mate, business can’t grow with management with no sensibility to assume responsibility and make the guest happy. Never coming back

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Anderson Pereira . 2023-11-06

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I’ve ordered a butterfly chicken with 2 sides, they said it was 2 chicken pieces joined, and it wasn’t definitely ! It was not a whole breast chicken , it was half butterfly.

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fernanda keller nanda . 2023-11-04

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food took too long, spent 2 hours waiting!!! appalled !

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Oli-J Niamba . 2023-10-29

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(USED BLOODY PLASTER IN MY FOOD!!!)Do not get food from here, 1 star is too much. I was eating my meal, chips, garlic bread and a wrap. It wasn’t until I got to my poorly wrapped wrap that I found a used bloody plaster in my food. From the looks of things it looks like it was put there on purpose, it could be tainted with hiv for all I know. I will be taking the plaster and reporting this to the police and food standards agency first thing. (Ordered through Deliveroo, from Nandos Wandsworth.

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The chatty Plumber . 2023-10-21

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Friendly staff but it's better to go there on weekdays because it is less busy. During weekends is always busy and have to wait 30mins for your table.

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Marielow Bagtazo . 2023-10-10

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i come here all the time after gym, the food is amazing every time and very efficient service thank you

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Jack . 2023-09-07

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One of my old time favourite branches. The staff are friendly and helpful. I Can't really fault them and have been here every so often when passing and fancying some good atmosphere and welcoming service. Went here for a lunch treat today and got my favourite dish and I was impressed as always. It was fresh, tasty and well presented as I expected of course. If you live local do visit and enjoy your food there. I would recommend the Fino pitta, 4 boneless chicken thighs and the macho peas for a side.

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Alisha Arafat . 2023-08-26

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I ordered my meal and asked for no spicy sauce( plain Chicken). I got given a spicy chicken. I sent the food back and got told that " we marinade the chicken with spicy sauce " instead of giving me another chicken thats plain. On top of that it was delayed by about 35-40 mins. Very bad experice

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Jurgen Bajri . 2023-08-17

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Where do I start, came into restaurant around lunch time, plenty of staff and free tables, I choose to sit outside. Came inside to order my food as app was not working... this is where it went all down hill they had 1 person on checkout manager was walking up and down...After about 25mins I approached another staff member to see if another till could be open...the staff member tried but was told by someone else she'll have to ask manager. 30mins later manager says the other tills are not working and to order through app as its quicker... I already tried this but never worked) Eventually ordered my food at till however my food did not arrive more time went past a staff member came out and asked what we had ordered. We were then served like warm food. Poor service, poor food

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Ashley Harding . 2023-08-13

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The dining experience at this restaurant was delightful. The food is really good as always. Also the staff is incredibly friendly and attentive, making the overall visit enjoyable and satisfying..!

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Chathu Lanka . 2023-08-12

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Sadly the system to order from the table didn’t work properly and we had to wait a little longer than expected. The wonderful Olla came to the rescue and made sure our food was next out of the kitchen. She also gifted our table desserts. Please give her a raise. Three very happy customers. Thank you

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Ronan Cotes . 2023-08-06

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We ate here on a weekend and the restaurant was full but we were seated after 5 minutes. They were organized which is a good thinf. After we self ordered, food came fast even though there were lots of customers As usual, Nandos food was great. We ordered our usual... 4 thighs lemon and herb Fries Halloumi sticks Sweet potato Mashed potato Rice

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Laura Litam . 2023-07-16

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Really enjoyed a lot today , Mr. Brenden and his service towards me and my friends was fabulous. He was very patient and helpful with everything. He served and asked if we needed anything. Very happy with the service and would recommend Mr. Brenden to get a big raise. Cheers.

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ishika khandelwal . 2023-07-14

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I was here last week. Enjoyed my usual grilled chicken pitta with regular sides. It was not too busy. Ambiance was nice. Staff very nice and polite. Greeted and served with smile. I like the flavours of Nando’s sauces. Do try their peri salted chips and rice, wild herb sauce and halloumi sticks if you haven’t before. This one is right next to Cineworld inside the Southside shopping centre 🏬

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Deepa P . 2023-07-12

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worst ever restaurant for delivery drivers extremely poor service lazy staff 0/0

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Malik 457 . 2023-06-30

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Food came 40 mins late, order was mixed up and came out wrong, just terrible… never had such bad Nandos before (( never again

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Andrey Audzei . 2023-06-27

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They were not serving any chicken when I went. Like what's the point?

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James Bromley . 2023-06-27

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im writing this review because as far as eating out goes! this was the best service I have had in a long time! the manager ola was so friendly, accommodating and helpful, infact went above and beyond to cater to me And my 3 children and make sure we were 100% satisfied customers. food was also amazing! After a little stressful cinema date with 3 kids and the 3 year old making it rather stressful lol I was hesitant to attempt to sit in a restaurant! thank god I walked into nandos! by end of our visit I felt less stressed and relaxed ready to re face motherhood! lol thank you ola and the nandos team! xxx

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Jessica Edwards . 2023-06-18

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By far the worst experience I’ve had with online ordering and delivery. If they don’t send missing items like today where I have a delivery with no chicken… the whole order goes missing. I’ve reported this on various occasions and eventually stopped ordering from them and used Putney. If you want to receive your delivery don’t order from Nando’s Southside! Horrible

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Melo Mporo . 2023-06-17

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The manager basically told us to leave. Very disappointed I couldn’t use the app and the till was down and they told me order from the qr code but then there was no internet so was asked to leave without finding a resolution. Ridiculous!

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David . 2023-05-20

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We went here a few weeks ago and we was disappointed! Firstly we queued for about 10 minutes got to the front of the que and the waiter said wait over there it will be 10 minutes for a table. So we did, it had been nearly 20 minutes and in that time we saw people going in and getting seated before us. After a while of this we went back to the front and asked the waiter what was going on and he apologised and said he had forgot about us. We then eventually got seated I went to the que to order the food and this was very time consuming only one person infront of me I would like to point out, with only one person taking the orders! I waited 15 minutes for this one person to order and have a good chat which was ridiculous! Anyway the food arrived we got the halloumi was delicious, broccoli, boneless thighs, spicy rice, chips and a whole chicken. Everything was lovely accept the whole chicken that was extremely disappointing it was very dry and looked like they forgot to put the marinade on it. At the end the waiter felt bad about forgetting us he bought over a slice of chocolate cake which was kind. Also tried my first ever Portuguese tart and wow was good. Overall I have to say this time was not a great experience at Nando’s in Wandsworth.

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Jemms89 . 2023-05-03

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I visited this Nando's after trying to get a table for weeks and weeks, when my husband asked the manager to change his red wine as it was cold, she started to argue with him. She was quite rude and trying to make out my husband was wrong in saying that his wine was cold and he wanted a new glass of wine that was not in the fridge. After a few minutes of going back and forth she relented. She is not fit to manage this place. Horrible and nasty experience. i visited Nando's yesterday at around 2ish, my son and I walked into Nandos, no queue a young server came up to me, I asked for a table for three she then proceeded to take us to a table when another server intervened and said oh no the people outside are waiting, I looked out and saw a "white" couple browsing the menu, I then asked this server for a table for three and he said there is a waiting time of 30minutes, so my son and I went outside, I called my husband and asked him to go in and ask for a table for three my husband is white and the same server told my husband to follow him he has a table. Now come on, if this is not racist behaviour then I do not know what is! I made a remark and said a table free when I just asked and was told 30minutes, he very rudely said yes something just became free, hello I was outside you could see me standing outside and you still gave a table to my white husband and not me!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! get your act together. I was born in SA and experienced this sort of racism there but to find it at Nando's in London is a disgrace.

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Charlotte Byrne . 2023-03-27

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worst experience ever. Dry chicken, a wrap that was missing the cheese, and to top off an already disappointing evening out, the staff start sweeping the rubbish from upstairs down the stairs and there were lollipops flying down the stairs with tomato sauce lids and dust right by where we were eating downstairs. I complained to the manager who made a feeble attempt to apologize and then asked his staff to stop, who then wanted to become vocal about who had complained, at which point I was far from shy in coming forward It spoilt the evening, weak management, giving nados a wide berth. Overrated nandos so KFC here I come

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Doverhouse Lions Football Club . 2023-03-06

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To begin with the food was amazing for nandos but my experience with the service was disappointing as our order for take out was not processed for 30mins as they made a mistake with organising the takeaway slips. After approaching a member of staff they quickly recognised the mistake and fixed it and also threw in a free dessert for our troubles. The toilet is what you would expect for a nandos, clean but only to where you won't be disgusted, nothing out of the ordinary but one down side is that trying to recruit me to their staff via their toilet mirror was very unprofessional. Will go again.

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Irfan Habib . 2023-03-05

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Takeaway only after 9pm? Got told to come back in an hour came and told takeaway only at 9pm

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Sarah Turner . 2023-01-28

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Had a great lunch here while visiting Southside Shopping Centre. Food was amazing and the servers were really friendly and helpful

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Seb Gorlov . 2023-01-24

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After Nelson Mandela (RIP Sir), Nando’s is the best thing to come from South Africa! Nando’s Wandsworth does the franchise proud. Great friendly service, pleasant atmosphere & as hoped delicious, wholesome food for the soul. The thighs were succulent and full of flavour, the Spiced Grains & Butternut bursting with goodness & the Tenderstem Broccoli with Garlic, simply perfection. Highly Recommended 😋

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Paul Gurney . 2023-01-18

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Haven’t ordered from Nando’s in a little while and don’t think I will bother again. The wrap was badly put together - a big chunk of chicken at one end and all the pineapple and halloumi at the other, which I ate first and wondered where the chicken was! The pineapple was tough and tasteless. Overall the wrap was like a bag of thrown together ingredients. Much worse than it was in the past, I didn’t enjoy it at all. The garlic in the garlic bread tasted odd. The corn on the cob literally tasted like it was grilled over a cigarette ash tray. The chilli jam was missing from the sweet potato wedges - as ALWAYS on takeaway delivery orders. There was no peri peri salt on the peri chips I ordered. Prices have gone up. Cannot believe this not enjoyable meal for 2 cost £50

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Igor Z . 2023-01-11

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Excellent Nandos! Loved the chicken and the service was brilliant! Keep up the good work Nandinos!

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Adam Sultan . 2022-12-25

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The staff were extremely nice in general and very patient at a very busy time! we have been going to various nandos branches but the service was very bad with ignorant staff! but since we decided to attend nandos southside the reception has been wonderful! sometimes we decide to eat in and with young child messing the table the staff are just amazing and don’t make anyone feel unwanted. i have also noted the queue in nandos wandsworth is very long but the staff are almost there and try especially in this weather to keep customers wait inside! special thanks to mohammed who served us today as we were getting takeaway and Amanda we appreciate you and keep the positive spirit!

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saffron . 2022-12-12

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We waited an hour for food after ordering and it took ages to order in the first place. QR code didn’t work. My son’s chicken was less than two square inches and my daughter’s order was really spicy when we asked for mild. Other people who came after us were served first. I’ve been to other Nando’s and really enjoyed it so I’m not sure why this experience was so awful. My son was crying he was so hungry!

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Laura Collins . 2022-12-07

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So I went in for a takeaway. I sat down to wait for my order. Then I was asked to get up off the table I'm at because of peope going to eat in. So I'm just standing in the middle waiting. That's so odd. I was not even advised to go somewhere to wait. They just let me stand there lol

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dan d. . 2022-12-03

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i've been waiting for an hour and my food hasn't arrived, i told them i have an appointment they said i shall receive my food by 8 but it makes no sense i have to make it to the appointment and everything so i'll be later for it, i do not recommend this place

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Ali Sulaiman . 2022-11-27

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Order over internet is ver slow. Order crashed and had to repeat but payment was taken. Staff don’t want to help take order using tablet. Don’t waste your time going here with kids.

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Tristan McMillan . 2022-11-27

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Waited quite a while for our meal, others at the table with us received their orders well before we did, we ordered halloumi and mushroom, not sure how chicken is prepared faster than halloumi. The manager was polite and apologetic but was literally the only person who was.

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Geeyana Sukun-Samjowan . 2022-11-19

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My favourite nandos Inside southside shopping centre up by the cinema 🎥 so it's nice to have a cheeky nandos before a movie 🎬 or shopping 🛍

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donna clements . 2022-10-25

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Regular customers. Friendly staff and food is always cooked perfectly. At busy times there can be a wait for a table but that’s understandable as it’s not a very big restaurant.

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Rizwan Shabir . 2022-10-16

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The food was OK rather small portion that had to be returned.Very dirty toilets and seating.Some staff were attentive and courteous others were brisk and lacked charm by not soley focusing on the job in hand-which is to run an efficient restaurant.

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Amy Adams . 2022-10-09

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Extremely disappointed with this Nandos brunch, bottomless drinks were off and only option of drink was coke zero. Furthermore, i got a chicken butterfly and the breast size was the size of my hand palm, asked the waitress and she said it was normal size! Plus, kids food came extremely cold!

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Hiago Dutra . 2022-09-24

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The Manager was impatient for the questions asked but the person who took the order was very cordial. Good Service

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Manikanth Reddy Mallapalli . 2022-09-20

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Can get very busy!!! Always loved NANDOS. friendly and polite staff. Clean and right next to cinema.

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KUSHAL LONARE . 2022-09-05

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My favourite Nando’s yet!! Very attentive staff excellent service and big thank you to Layla Very professional and friendly x x Very happy customers

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Deanna Staplehurst . 2022-08-27

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Absolutely loved Arshiya‘s service. Very patient, bubbly and serviceable. She ensured our food came on time, prepped our table and got us sorted from beginning till the end! Amazing!

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Bellona Benedicta . 2022-08-23

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It's inside of shopping centre so you have all you need

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Julia CA . 2022-08-17

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Amazing food and we enjoyed a lot but service is bit slow.

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Bharti Sharma . 2022-08-09

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Slow service, frenetic patrons and staff, tables and chairs are too closely packed and there is a general grimyness to this seemingly very popular place - the zero coke concentrate was out and I informed the table server but surely there should have been an alert or something to prevent this? It is also typically more expensive than other places but you have limited choices at this mall. That all said, the app worked ok, the food tasted good and the portions were good.

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Clinton Jones . 2022-08-05

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Good, fast service, very busy environment,

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Elizabeth Ramsaran . 2022-08-03

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DO NOT EAT HERE, I had the sunset chicken burger and ended up with really bad food poisoning!!! AVOID AT ALL COSTS

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Lucy Shaw . 2022-07-30

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Ordered on deliveroo, food was delicious!!!! Tasty and delivered on time Well done and thank you. Keep going like this

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Stefania Paratore . 2022-07-24

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If you've been to nandos you can expect much of the same. Although the stagg were very nice and attentive

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Mango Chutknee . 2022-07-20

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I still say Nandos wandsworth does the best chicken. Customer service 10/10 staff are friendly and welcoming. Great place to chill or meet up with family and friends.

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Agnita Lawrence . 2022-07-10

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Delicious food and staff is ver friendly...friendly nature, polite and very good service from Arshiya.. many thanks..

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sandeep kumar . 2022-07-08

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Really good quality food & service; service from our waitress Arshiya was outstanding, she’s cheerful, polite and very proactive! Many thanks Arshiya

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Shaun TTL . 2022-07-08

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J'ai déjà mangé bien meilleur comme poulet, mais ils nous ont servis jusqu'à 10 minutes avant la fermeture. Donc sympas.

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Tahitybobe . 2022-06-19

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Best chicken in Wandsworth! Highly recommend!

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Andrei Tulea . 2022-06-13

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Don't like Nando's approach to allergies. Felt v heavy handed.

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George Still . 2022-06-04

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Always good service. Friendly staff.

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FYPNLP . 2022-05-28

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Food was great, service was speedy , my food was at my table in less then 15 mins! Really good customer service from Michael in particular, was very helpful as I did not know where everything was, Nandos is a help yourself restaurant but he even went to get mayonnaise for me which I thought was very kind of him.

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Jafer al-kuwaity . 2022-05-28

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This place has gone seriously downhill. It took an age for the food to come out. My chicken was dry and my companion’s burger bun was as hard as a rock. When we complained, the Nando’s employee made a joke of it.

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Patrick Brown . 2022-05-26

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When I went to this location I got amazing service especially from Mareena and Lesley. The food was delicious!

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J-P Hamilton . 2022-05-11

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Mohamed was very very nice and helpful. I'm so glad we had him as our waiter in our family table .we will come and we hope we have him again next time.

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Roberto Biasi . 2022-05-09

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Rubbish Nando’s terrible staff. Got there at nine and gave us a dirty table next to the door didn’t even get service. Allowed people in front of us to go first. Extremely rude and intolerant managers. Been going there my whole life won’t be going again

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Jenaya James . 2022-05-08

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Good food but couches were worn out. Plates etc. were not properly washed.

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Saima . 2022-04-11

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The manager was friendly and very helpful and pleasant. The food was good and the restaurant clean and busy. I have a great time.

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Musonda Mumba . 2022-04-05

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Customer service was excellent thanks

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system comob . 2022-04-04

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Rudest manager! We were offered a table and we thought it was okay hut my elderly parents struggled to even sit on to so we went off to find another suitable seat but there were other problems with other tables. The manager came to tell us off and that we should ask them for a new seat! Why would I bother the staff flwhen the restaurant is empty at lunch?! DEFINITELY a RACIST manager

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Neha Solanski . 2022-03-19

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Good food and excellent service 👌

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Ghazanfar Shaikh . 2022-03-16

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Was ok. Only girl mixed and give me wrong salads. Otherwise food was tasty and very fresh.

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Andrixz28 . 2022-03-16

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Always food chicken. New hot sauce aswell. Heat gets more intense once consumed.

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Natalie McCartney . 2022-03-15

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At the time and day I went I didn't have to wait long to get a table. The food was lovely and service was good. The price was reasonable for a restaurant.

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Paul Latchman . 2022-03-07

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Miguel was an absolutely fantastic member of staff and went above and beyond for us. It’s a shame the rest of the staff were not as good as him.

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Louise “Lb25” B . 2022-02-27

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The worst nandos restaurant ever

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Angel Terziev . 2022-02-26

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Quick service by friendly staff, great food, and I didn't have a long wait for my meal.

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Christine Barnes . 2022-02-24

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Very good customer service from Coco she attended to our table and made us all feel welcome and well looked after. My one year old was so entertained by her customer service loved the atmosphere she brought. The food was also lovely. Thank you Coco

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A. M Aikins . 2022-02-24

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Management doesnt know what plain means. I asked for a plain burger with nothing, just bread and chicken for my kid. The manager gave me a chicken burger with lettuce, tomato and sauce and said its plain……

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Alex Hudgson . 2022-02-20

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Warm welcomed by Marcia and the food was great, even the restaurant was very busy Marcia gave us a great customer service. Definitely we'll be back again.

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Aang . 2022-02-18

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The scan to order wasn't working properly, the ice/water machine was broken. Food was good though

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Bert Hollis . 2022-02-18

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Yesterday A party of 22 turned up and I must say they fully accommodated us from start to finish. The security Guard at front of house was professional and polite so was a first great impression. The manager, managed to keep our party together kids where all together. Food was also delivered without delay, hot and to everyone’s taste. Fantastic thanks a lot

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markymark o . 2022-02-13

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Great atmosphere and amazing service, especially from Ola , she was great!!

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Gemma Beale . 2022-01-31

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Popped in for lunch. Food was nice. Definitely a lovely experience

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Trevor Brown . 2022-01-28

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Food was awesome but service was so so bad by the time we got food it was cold.

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Riyaz Dalal . 2022-01-23

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Very good food, however not as spicy as anticipated for "hot", also their online system didn't work

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Antonia Constantin . 2022-01-08

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Giving it 2 stars just because there were only 2 exceptions that made our experience worth staying to eat thank you to Salvator and the waitress who seated us). We were a party of 12 today, celebrating my nephews 16th birthday. Upon arrival we were told the waiting time was going to be 30 mins, we were happy to wait and I stood in the que and waited.In the meantime, some members of the party went to explore other restaurants in the vicinity. The waitress then kindly said it would be a 10 min wait instead and went back inside. Shortly after she returned with a message from a manager saying "my manager said that he had seen some of the party members looking at KFC." I didn't know it was a prerequisite for nandos to not look at other restaurants? 🤔 We were then seated inside on separate tables, the teen boys on one table and adults on another, perfectly fine with this. However, when the teens got up to order some drinks, this same manager approached them and instructed them to not get up from their seats again. It's my understanding that you need to leave your table to order food and drinks? Please let customers know of rules have changed. If he has an issue with a certain demographic of people visiting this restaurant, then I suggest he relocates.This is unacceptable service and I hope this gets seen.

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Sophie-Ann Grant . 2022-01-08

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Over the years we have frequently visited Nandos in Wandsworth. Today I went with some friends and used my NHS card to get my usual 20% discount but to my dismay only got a 6% discount. I was told NHS discounts can not be more then £4 which was a surprise. The food had also gone downhill, very dry sweet corn and the butter being served on a friends plate shows no care for the customer. I could go on and on… I hope we have a better Nandos in the future.

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Sarahs Stethoscope . 2022-01-03

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Saturday 18th Dec: My family (7adults & 5kids) came to eat at this Nando’s after my nefeys bday party. We were offered a large table upstairs which was perfect! our food all came hot and out at the same time. Unfortunately my mum found a very long hair in entangled in the middle of her vege wrap, she didn’t make a scene but let the staff know, they were very apologetic & professional, they made her a new plate (I personally think they should have offered a refund aswell but hey!) I must say we had the best service from a sister called either Shakira or sikyra (apologies) she was attentive, smiley and didn’t even fuss when our newly walking toddlers stretched their legs and voices around the tables :) I enjoyed my experience at this nandos, definitely will be back & would recommend

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Tia Graham . 2021-12-31

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Food was delicious , My only complaint is that the chicken was very small and the salad doesn’t come with salad dressing .

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Benzito . 2021-12-26

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Manager and staff are very polite and helpful. The food was delicious 😋

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GiGi “Gi Gi” . 2021-12-20

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Attentive and helpful staff, nice food, not much of a wait

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Joe Murphy . 2021-12-09

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They seated us quite quickly, given that it was very busy. The food was nice and the staff friendly and professional.

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Aaliyah Blackwood . 2021-12-07

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The hostesses were wonderful, the food was nice, the only negative is, not having hot drinks anymore.

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The right . 2021-11-19

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4,5

203 Opinions

Portugal Restaurant Grill on the Hilllocation-icon89 Lavender Hill, London SW11 5QL EnglandPortuguese

Popped there for lunch, got to say food looks very good, but for my partner, was one of the worse experience ever. After making very clear she is alergic to gluten (coeliac desease since birth), all in less than 2h it become a nightmare. I don't know if the lady taking the order let the kitchen staff know or not but its showed lack of proffessionalism. The damages can be deadly with so many deseases and alergies if knowledge doesn't exist, looks like everyone nowadays thinks they are cheff's or knows how to take an order . I suggest a bit more training...

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