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3,5

Based on 143 opinions finded in 1 websites

3.5Ambience3.5Cuisine3.5Price3.5Service
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Nº 811 in 1262 in Croydon

Nº 1 of 1 Portuguese in Croydon

CUSTOMERS TALK ABOUT DISHES WITH.. cookedsaladchickenmustcorngarlic

Score
OpinionsNoteTripAdvisor1433.5

comment_iconOpinions

Food tasted good, unfortunately our experience was ruined by the food delivery. Whilst I appreciate it was busy, it took far too long to be delivered, also my friends mains were delayed coming out. We eventually got our sides after we had already eaten our main meals.

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SaraJaneeats . 2023-08-04

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I asked for a butterfly chicken burger but I got a chicken breast instead. My family had similar issues

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Coal L . 2023-06-24

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Excellent service. Been going to Nando’s for years, however the service from Gabriella and Kayden today was amazing! 10/10 customer service!

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F7562RElauraf . 2023-06-22

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Walked in at 1.30pm and sat down, ordered chicken leg and told none available only breast? What time are you open till when clearly I saw legs on the grill..terrible service and poor standards if not badly managed ..walked out and won’t be back to this site!!

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544kah . 2023-06-13

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We just loved it! The taste is unique and amazing. Was a great surprise. We loved the spicy you have! We order some starters (hummus, sweet pottato and mozarrela sticks) and all of them were unbelievable good. Then we order 2 burguers (don't remember the exact name) and were delicious as well. Staff were friendly and nice and the restaurant have a quite home feeling, fresh, happy and enjoyable. Just a great spot to eat, drink, work or having fun with family/friends. Thank you!

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AndySantosL . 2023-01-10

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Don’t go here for fast food! Waited twenty mins just to be given the glasses for our bottomless drinks, and that was only when I asked for them. Forty minute wait for dessert and even then they didn’t all arrive… I could have made a cheesecake from scratch in the time it took to get a slice out of the freezer! Sold us bottomless frozen yoghurt even though machine was out of order. Kids were really fed up by the end which made it stressful for us. Manager rude and unhelpful when I complained and said it had spoilt our evening having to wait so long. Nandos used to be cheap and cheerful and FAST and now it’s none of those things. Too much money for a crap experience.

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277rube8 . 2022-11-07

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Really enjoyed my visit to this Nandos. Lunch time was quiet and my food came quickly. I love the location and there is always adequate parking. Try and avoid Friday & Saturday evenings due to the weekend rush if you are looking for a calm and peaceful meal with family.

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wmangat . 2022-10-13

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Every time l visit Colonnades, anytime of day there's always a 20-25 minute wait. This restaurant is always busy however, the staff do their best, are constantly busy serving and helping customers. Food consistently good, and arrives quickly after ordering

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Linda H . 2022-08-28

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My boyfriend and I ordered online via deliveroo. I bit into a broken piece of yellow plastic in my halloumi and mushroom pitta! I was really disappointed as we order from here all the time. I tried to call the store to complain and there was no answer, despite being on hold for 10 minutes. It makes me question the overall hygiene of the store and if they have the correct health and safety measures in place. This is extremely dangerous! Someone could get seriously hurt. Clearly there needs to be better training provided for the members of staff.

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Guide41787279151 . 2022-06-16

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Really enjoyed my visit to Nandos Colonnades. Lunch time was quiet and my food came quickly. The best thing was that I tried to use a reward I had which expired that day (my main reason for going), but the app didn’t allow me to use it. I was pretty sad about it so I sent a feedback message and to my surprise the manager came straight to my table to resolve the issue. I mean I had only just pressed send! He advised me to come to the till in an instance like that and he would have sorted it for me. However, because I had already paid he was going to organise a voucher. Then, even before I had left the restaurant I received the voucher, an extension to my reward and an apology from head office. So now I get to use my reward and an additional voucher for more food. Brilliant service! I’ll be back next week!

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MDL7777777 . 2022-02-03

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I wish I could give this a minus one, this is the worst Nando’s I’ve ever been to. Service was poor, the manger is uncaring and rude, stood on smiling at his phone most of the time. Food is disgusting, how they managed that when Nando’s is a franchise is nothing short of amazing on there part. My brother almost broke his tooth on something that was in the coleslaw. App is temperamental at best, low level staff seem alright, but the whole shops vibe is bad.

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Tour18063143583 . 2021-10-18

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We visited here 28/06/21 at around 6.30_7pm The three girls who looked after us were so helpful patient polite..it made our experience so so much better than we expected..thanks girls

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Biggy17 . 2021-06-29

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DO NOT go to the Colonnades one, I frequent Nandos ALOT and have been to 30+ different ones in the country due to work, Colonnades one is the worst both for sit in and takeaway, the staff were slow and it sounded like they'd never worked in a nandos before... Had takeaway on 3 occasions to give them benefit of doubt (plus deliveroo constantly puts my area on purley way by Sainsburys as using this god awful store). As someone that has nandos weekly, you're much better going for the valley park one, or east croydon or high st croydon or sutton even round here if you're Carshalton based. Avoid this one, trust me, I've been to a nandos in the UK 400+ times

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GregCashman282020 . 2021-01-09

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Had a delivery from this Nandos and it was very good... The packaging and presentation was a bit slap dash but the flavours were there. Nandos, like many popular fast foods only taste brilliant when sat inside.. food is fresh, tasty and the atmosphere adds to that.. Hats off to the staff..

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Bhav370 . 2020-12-27

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Food was exceptional today and the staff were friendly, attentive and working hard (not standing about like you see in most places) Busy cleaning and attending to customers. Excellent

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Alexalexalexalexalec . 2020-12-07

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To be honest, there wasn't much news on the new spiced clementine peri peri chicken.I only found out when I was ordering some chicken and spotted the spiced clementine so gave it a try and then when I googled it I found out that it was new.The spiced clementine is not a bit spicy but I like the way there is a bitter taste followed by the clementine flavours.There is meant to be some hibiscus but I couldn't taste it.But overall, something new for Christmas and Clementine flavours are trending at the moment!

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supersupergirl . 2020-11-23

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Firstly the food and service was good. Exactly the standard of what Nandos always offers. No issues there.I realise during Covid they have a limited capacity but this means you arrive, scan a code and join a virtual queue where you are then notified to come inside. Basically there’s nowhere to go other than to huddle under the tiny covering outside. It was pouring with rain. I don’t understand why an awning wasn’t put in place when they re-opened knowing that guests will now be required to wait outside rather than in reception. It wasn’t particularly busy today but we had a 20 minute wait and were soaked by the time we got in there.

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CarsMaiden . 2020-10-27

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Book Your Ride with Bookride MinicabsRely on Bookride for trips of any distance, ranging from a short local ride with in Croydon or to any Airports of London or Outstations. As a full-service taxicab company, all brands are available 24 hours a day, 365 days a year, for rides on-demand or scheduled in advance.

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BookRide . 2020-08-31

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We ordered nandos to collect this evening and it did not disappoint we read some not so good reviews after we had already put our order through online so was a bit worried it might be bad but it was not bad at all everything tasted so good and the portion sizes we just right! We loved it!

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Luisa S . 2020-08-31

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Rely on Bookride for trips of any distance, ranging from a short local ride within Croydon or to any Airports of London or Outstations. As a full-service taxicab company, all brands are available 24 hours a day, 365 days a year, for rides on-demand or scheduled in advance. call 02086862777

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793suzanj . 2020-08-31

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Seven of us went for a family meal. We joined the virtual queue and was told 2.5 hours wait! We couldn't book one table, so booked two. The guy on the door was so friendly and helpful(I am actually writing this review due to him being so lovely). He ensured we got our two tables at the same time and we only ended up waiting for about 25 minutes .Food was fine, table service was fine. The ordering via the APP was a bit long winded but it's one of those things - once you have done it once, next time will be a breeze.

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Getaway10102002 . 2020-08-24

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Visited late just before closing, however the staff especially Alex were soo helpful to complete my order. The staff here are super friendly and really understand what customer service is all about. Food was ready quickly and tasted great. I can't recommend this outlet enough!

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jwatkis40 . 2020-08-15

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Went after work for a meal for my birthday. As per Nando's cannot book a table so joined the regular que. Waited for a while with only the security guard saying to us someone should be with us soon. Appreciate that as it's not really his job to try to keep customers happy. After 10 minutes a member of staff comes over and says we have to wait for another 10 minutes as they are busy. Bare in mind the restaurant was 1/2 full at the most with empty tables all over. I said I wasn't happy with that as we had been waiting and nobody had even bothered to acknowledge us and saying your busy when the restaurant was 1/2 empty and had a decent amount of staff on isn't really an excuse.Asked to speak to the manager who was rude and acted like It was the busiest day of the year. I again explained what I saw as a customer and they said they are exceptionally busy. Left and went to valley park. Got a seat straight away and had food within 20 minutes of leaving this nandos. Doubt we would have even been seated in that time.

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JRMIESNER . 2020-08-13

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Visitied today and everything was run very smooth in regards to the entrance and social distancing at tables as well as ordering. Plenty of staff and food was as good as always. Only bit of feedback is to sort out the wifi as the venue is a mobile data deadzone and makes it hard to order on the app as advised. Will return :)

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Metropolitan_Man . 2020-08-08

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I eat at Nandos at least three times a week. After gym sessions for lunch or with my children weekends. A new Nandos in Colonnades Ibhave been eating there regularly. Bruno the cook is great and some of the young girls who try their best to serve you well. My last visit I was made to feel so uncomfortable it ruined my day! I was accompanied by my friend and we both children too. We usually wait by the door to be seated however no one was there so I waited by the till to ask a member of staff, I asked the manager who was very abrupt, cut her eye at me and told me to wait! She then took her time walked away from the till area and told me a table number by this time a queue had formed to the till on my left and I was next to be served, i was then told to rejoin the queue to my left that now had 5 people waiting in a line, I wouldn't have minded so much but she sniggered saying “Everyone knows about queues in London?” How is that a relevant comment? she was just so horrible. My friend came over to order and asked me if I was ok and I sighed explaining I’m now having to Join this new queue,two random customers let me me go before them as they confirmed I was first in line.. Then the manager looked at me and said “anyone need serving” in a sarcastic manner. I could not believe the level of customer service, I was in shock how the experience was getting worst by the minute. She then started being rude to my friend when he was talking to me, she came across passive aggressive with comments like “have you got a problem?” I couldn’t believe my ears at this point?The manager was rude and has a lot of attitude. She couldn’t cope with the restaurant that day and her staffing issues clearly - taking her aggression out on the customers. One bloke who stood beside me said “what kind of place is this?” He too had to follow me to rejoin a different queue - it was an awful experience to say the least. In my honest opinion if you really don’t like dealing with members of public in an appropriate manner and dislike your job, maybe it’s time to find a new job that’s suits you better and matches your expectations better. I will never let her serve me again, absolutely disgusting customer service skills. How she became a team leader is beyond me!

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972lydiaw . 2020-02-23

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We usually live Nandos, butvthis was horrible. Chicken chewy and under cooked, chips were awful too. Won't be going back to the Valley Park branch anytime soon!

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Lalalyn50 . 2019-12-07

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Have to say I love a Nandos....Love the tastes......This one never let me down....yet again as I'm in the trade I can't understand the Bullish sullen attitude of members of Staff....put a smile on your face at least look happy to be there....Hence no Tip....

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darrenjamesr2017 . 2019-11-29

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This is the worst and filthiest Nandoos I have been to.Bad:- Chicken slightly undercooked as they were extremely busy- Asked for volcanic marinade on my chicken and was given hot- Waited almost an hour for a table of 3 and limited seating options to wait- The counter staff forgot to give me straws with my drink glasses- No colouring pad for children- Place looks filthy- Bathroom: is best avoided. A hygiene inspector must not have visited yet. Good:- Halal- Frozen Yoghurt is great

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Roaming_Tiger_007 . 2019-10-15

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This was our first visit to Nandos, and we were impressed. All was clean and well presented. Staff explained the options and helpful. Portions were big enough for us. Was very busy even early in the evening.

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MarkinDevon . 2019-10-14

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I popped in here before going to the cinema with my mum. She ordered her usual of 5 hot wings with coleslaw and peri salted chips and I ordered a Caesar salad with a side of portobello mushrooms and some garlic bread. The service was great, staff friendly and my salad just average. They used more of the crunchy stalk part, so not many dark green leaves. I got two slivers of mushrooms - which I should expect by now but for £1.50, it’s still ridiculous. The garlic bread was fine and so were the chips. My mum had no complaints with her food. I absolutely love their fiery ‘vusa sauce’. It burns the tongue and has great flavour to it. A big thumbs up to Nandos for this.

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Belle-Noel . 2019-09-16

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Food - The menu was bright and easy to read and choices great BUT allergy items are NOT clearly shown...We ordered a burger that described all of the ingredients so we ordered it..SHOCKINGLY it contained mayo..he is allergic to mayo..it was NOT in the description...only when we scoured the menu..did we see a tiny M next to the title of the food...but this is CONFUSING...as only if you look down the bottom of the menu in tiny writing does it say MAYO....I spoke to 3 members of staff who DID NOT KNOW what the M stood for medium heat? Mayo? ....PLEASE CHANGE YOUR MENU...YOU NEARLY KILLED A PERSON TODAY.I'm shocked that another business is NOT taking this seriously too many young people are dying because of Mis labelled or poorly set out menus.I expect a response as on worried for others.

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826tinac . 2019-09-16

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If this is what you call a Dino meal then I am completely shocked. My son and myself have been eating Nandos for a good few years now. This is our first visit to this particular one in Purley Way Croydon. Just look at the picture of the Dino meal. Yes I know he is a child but in all the years of him having a Dino meal in other Nandos, never have I seen such a small portion. The manger who brought the food over was rude and didn’t care when I mentioned it to him. Shocking attitude for a manger. Who employs this type of person to manage their restaurant I don’t know. Toilets are absolutely disgusting and they look like they haven’t been cleaned for weeks.Definitely won’t be going back to this Nandos ever again. Based on the managers attitude.

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sarahxtreme . 2019-09-14

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First time here, we usually go to Crawley. Both female and male toilets were very dirty, no hand wash, paper everywhere and reeking as badly as a public toilet. There really is no excuse in a restaurant. It makes you wonder about the hygiene in the rest of the place. Chicken was good as usual but the side salad was very limp- those leaves should have been discarded. What a pity.

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Lothlorienlass . 2019-08-11

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The staff were very pleasant and were very willing to help .clean food was well presented .the grand children and myself came here for late lunch after our adventure .lots of staff all seemed very busy and doing things in stead of lounging around .

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itsthetruth i . 2019-08-06

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Sadly they have gone down hill again.

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Roaming_Tiger_007 . 2019-07-29

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Been here a few times recently and it’s much the same every time, it does get busy which can be frustrating with the loud music etc but it is relatively clean and the staff are Friendly and helpful!

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EclecticLife . 2019-07-14

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Atmosphere is busy but nice with a fast service. Only down side is they have changed the menu and I preferred the menu they had before. A casual place to eat and enjoyable.

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Fayola B . 2019-07-03

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Took my girls for a early evening meal on a Friday night. Welcoming greeting with friendly staff. The Chicken was great with a nice salad and drink. Everyone enjoyed there meal

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B3025YCcharlesb . 2019-05-08

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I ordered a halloumi and mushroom wrap with a side of Mediterranean vegetables. My mum got 5 chicken wings, peri peri chips and coleslaw.

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Belle-Noel . 2019-03-29

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We visited on a weekday but it was still very busy. The staff were very helpful but we had a long wait for food and it was cold when it came out.

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KateLondon_9 . 2019-02-28

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We went for a quick dinner after work but Nando’s technology wasn’t working would not accept reward card and I had some expiring point to use Food was alright but they changed the Vusu sauce which was my fav

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Bilkiss M . 2019-02-16

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Nice place up to the standard. Food is nice but could improve in terms of service. Up to the standard but could be better

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MAlmeid . 2018-09-17

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Security guard and the gentleman that took my order were very friendly and helpful but apart from that all the staff were rude and unhelpful. Venue was dirty, tables sticky and we were very disappointed. Kids chicken burgers were very dry. Will not be returning to this branch ever!!!

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prema81 . 2018-08-29

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Has a great location however staff were overrun! Parking can be difficult due to sharing with other restaurants and an entertainment complex but there are disabled bays.

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ColumbusLondon . 2018-08-02

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Went with 6 friends, first time. Terrible/pointless table service a confusing ordering system and a lack of effort to get our order completed. 15 years in catering tells me the way they operate is not right. In the end we had enough of doing their job with regards to taking the order and making payments. £70 that didn’t end up in the till due to confusion and a lethargic attitude. Finding it very difficult to want to go back.

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meganbQ5602PU . 2018-07-15

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Always fresh and tasty. Our Saturday regular 🍗🥗. Staffs are lovely. Been going here for years and never had any issues with the standard and taste. Always a good choice. Wraps are amazing especially the pita filled. Yum !

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965sams . 2018-06-18

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Want acknowledged on arrival and had to wait for ages before someone seated us...that was only after me asking if anyone was actually going to serve us!!

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Citytraveller38 . 2018-06-13

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Possibly the worst Nando from the handful I have visited. Decor seemed shabby and dated, the restaurant has dreadful ambiance and is void of character with very high ceilings. Tables as usual were very closely spaced, which was more noticeable as the clientele were not Croydon’s finest. From the moment I sat down I couldn’t wait to leave.

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GiveMeFive . 2018-06-02

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Went there a couple days ago. The food was standard Nandos food came quickly and tasted good as per nandos standard.

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HanLex111 . 2018-05-20

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My wife and I recently attended an award night in Croydon which finished pretty late. We rushed to the town centre but all the restaurants were closing down.

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Freddy23450 . 2018-04-24

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We Went there today. We ordered full chicken they over cooked. Other then that everything was okay.....

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Aatif878 . 2018-02-28

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Expensive for what it is, service ok. Asked for wine and only three reds and they'd run out of the one ordered. Nando's really need to rethink as the food isn't great, it's expensive and when compared to a lot of pubs just isn't value for money.

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Z414WZinfo . 2017-11-16

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I ordered the double chicken pitta, extra hot which was delicious with lots of grilled chicken, lettuce and cucumber, all fresh and tasty. I also had the grilled chicken wings which were very good, as were all of the sides that I had. Staff were very helpful and service was speedy even though it was very busy.

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Andrew H . 2017-11-15

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Staff on the till and serving were really friendly and attentive. I love a Nando's but at a point now will find a new fast food place as the food always cold - no point in complaining!

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soliver1976 . 2017-10-29

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attended Saturday evening (6.30pm) for a Birthday celebration, the resturant was ridiculously busy with queue out the door and long wait times of over 40 minutes. This was clearly overwhelming for the staff and I appreciate this. However, the resturant size did not meet the demand - there should have been a cut off, staff made incorrect decisions - assisgning a table to us which we could not all fit onto, offered us another seating across the room splitting the group up, I got a chair from another table which was not being used, Food was ok bur none of the desert cakes were defrosted therefore we had to settle for just ice cream, again demand not met.

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Mrs N . 2017-10-23

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I came here with my dad and we both ordered the butterfly chicken meal with two sides, one with peri peri chips and corn and the other with peri chips and garlic bread.

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Belle-Noel . 2017-10-22

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We went to this busy restaurant today 10/08 I ordered half a chicken with coleslaw & fries & my companion ordered a vegan wrap with fries My first complaint was that i ordered a soft drink & as given a hot glass straight out of...

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Robin H . 2017-08-10

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Visited here with my children they got our order wrong twice, made us wait excessively, very difficult when one my...

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nish1577 . 2017-07-31

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Pasó por dos de pollo hamburguesas y patatas fritas y los comió en el coche mientras estaba lloviendo. Épica! En el pollo pechugas gran hamburguesa de mariposas y un buen bollo dulce. Patatas fritas perfectas. Ñam ñam!

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Gavin O . 2017-07-29

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Este es nuestro local han dejado de visitar es muy pero como siempre muy ocupados. Normalmente no me importa, si su atareada normalmente puedes confiar en la comida, que no sabrosa. . No en este caso. Nuestra última visita fue el colmo y decidimos no...

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c00ps3 . 2017-06-20

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Otro gran almuerzo en la comida que se sirve es muy rápida y caliente, restaurante limpio, amplio aparcamiento, niños y sillas altas disponibles. Sin comer aquí de nuevo.

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Linda H . 2017-05-20

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Came here with my best friend the other day, it was an afternoon, service was very quick! Ordered, got my drink, and within 5-10 mins the food arrived! Now I'm a bit boring and tend to go for my favourite lemon and herb chicken burger or wrap, but I went for steak this time and I've found a new favourite!! It's amazing! Everyone must try it!

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LucyKateFrancis . 2017-05-05

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Having been a Nandos customer for many years, I find it hard writing these words!Visited Purley Way Nandos last night and waited 20 mins for a table as it was fairly busy... no problems there. Having placed the order as usual for 2x meal platters with medium/hot combination with peri-Peri chips, yummy coleslaw and corn on the cob... we waited for the feast and when it arrived, the Peri-Peri chicken was bland, it had not been grilled with the marinade as it usually is.. when we told the staff, they did not bother to replace the tasteless chicken and proceeded to remove the chicken stick from the table as if we were satisfied with the meal.With it being the evening and kids being tired and sleepy, we decided to leave early and without a fuss.I have travelled the world and enjoyed Nandos food, but never had a bad experience till now and close to home.In conclusion, it may have been that they were busy at the time, but I find that to be a poor excuse as they were happy to take my money.

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Ketan B . 2017-03-31

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We arrived at 5pm on a Saturday and were told it was a half hour wait. It was exactly that - 30 mins. But once we ordered and seated the food arrived promptly / no further delays due to them being busy. Be warned though the queues for ordering do get a bit confusing as it's all one area with the people waiting for tables to be freed up and then people wanting take always - u can't tell who is in queue and who is just waiting... Standard good quality chicken with the right levels of spice. No queues for refills, plenty of plates and cutlery available too. Staff walking round clearing tables quickly to try and reduce waiting times.Kids wanted to stay and have some frozen yoghurt too. On walking around some of the tables did look a bit small... Toilets were clean and good access. One piece of advice - calculate in some waiting time for when you arrive. As we left , the queue was bigger...

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Mohammed S . 2017-03-12

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Ordered a chicken pitta but wasnt happy with the size of the chicken fillet so i complained to the staff about it, within minutes the branch manager came over and gave us another chicken fillet and apologised for the inconvenience, staff were always present near our table to ensure we were ok. Food was great and the service was outstanding

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A TripAdvisor Member . 2017-03-12

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Being a local been here few times.The food is good and servicing staff are nice. The amount of time you have to wait to get a table during busy period is beyond acceptable level. If it gets busy then get things moving fast. Unfortunately I see the tables are not cleared for next customer to get the queue moving.

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Gnans . 2017-01-07

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Tables were too small for anyone ordering sharer platters and drinks. Toilets were flooded with urine. Bottomless yogurt dessert was awful - had no taste. For Nando's lovers it's good enough for emergency chicken fix. For others, there are better places to eat at this mall.

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Sas M . 2016-12-23

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This review isn't about the food as l love Nando's, tasty with something for everyone, meat eaters and vegetarians . Purley Way have parking available and its close to the cinema and other entertainment. I've dined at various Nando's around the UK, this is by far the best.Customer service and fantastic helpful staff was great to see.1. Greeted with a smile and seated promptly2. Our order was taken accurately and repeated 3. Before our meals arrived, l asked for a hot water, the lady who took our order said she would bring it over, as I returned to our table my hot water arrived4. A member of staff put something in the bin, pulled out the bin, walked away and came back with a bin liner and emptied it's contents, proceeding to wash her hands 5. Members of staff constantly walking round collecting menus from the tables, picking things up from the floor, cleaning the condiment table and asking diners if they needed anything 6. We were wished a merry Christmas and a good day when we leftI phoned and thanked the manager for a lovely customer experience, l will make a point to visit Purley Way again and build in the wait if it's busy.

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Linda H . 2016-12-22

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I'm going to keep this review nice and simple,you can't go wrong when visiting a Nando's,nice simple food with friendly staff and good value for money,keep up the good work guys :-)

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illuminate322 . 2016-11-16

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from the tables.....to the ice everything was brilliant. absolutely fantastic.except for one the toilets are in a weird location. as u go down the stairs u have to open 2 more doors to go the toilet it is underground and makes me feel unsafe but a part from that everything was good. well seasoned chicken and the chips were marvellous piri piri salted chips yum.

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bonz s . 2016-11-03

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I could not believe that they could have the cheek to call a rat size's leg and thing a quarter. And then they have the gall to tell me that its because it is a healthier chicken than other places and they grow their own chickens. Do I look like I am in primary school and would believe such codswallop. Chips were lovely though!

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49a44 . 2016-09-09

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I'm a lover of Chicken and you can't go wrong eating at Nando's! The chicken is always juicy and delicious. Don't forget the sides. Chips is the normal... But the coleslaw is awesome and so are the macho peas (if you want to get away from eating carbs)!When in doubt... FIND YOUR LOCAL NAMDO'S. Yum Yum every visit This branch is always busy and you may have a but if a wait but it's worth it. Get there with enough time to build in the wait...especially if you are going to movies afterwards.

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stableboyuk . 2016-08-26

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We were seated in a booth next to the drinks station. For some reason all the people who had ordered take aways were all standing in the narrow walkway next to us. We did feel a little like animals being viewed at a zoo. It was very much organised chaos. There appeared to be little direction for the staff and whilst I understand that a relaxed atmosphere is nice, this was far too laid back and everything was treated as a joke. Will not be returning.

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Sarah P . 2016-08-19

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It's OK in here. Food is what you'll expect from any nando's but the service is quite slow. Great location if you've been to one of the amusements nearby.

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Loraine1692 . 2016-08-06

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Nando's is always a popular choice for my family, the food is always cooked well and the service and choice of food is good, my favourite is the chicken livers. One bad point to mention is it is so busy it is difficult to get around if you are a disabled person.

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Gaejtan . 2016-07-25

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very busy on weekends and have to queue. Which is a good sign. However the food is not consistently good. More good than average for sure.

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Shresthadeep . 2016-07-24

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Having visited many Nandos across London since their opening I consider myself quite the peri peri connoisseur! I love a good crispy piece of peri peri chicken and this visit did not disappoint. We were seated quickly, orders placed and retrieved our cutlery, sauces and drinks without any issues. While waiting we had olives and spicy nuts both of which were delicious. The food arrived quickly and was hot, fresh and very tasty. We had a sharer platter with sides of peri fries, rice and coleslaw. All were very enjoyable. Staff were efficient in taking orders and quick to clear tables. Always quite busy so can be noisey but lots of parking available and great for a quick bite.Would recommend and return.

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Madbubbles82 . 2016-07-23

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Visited this outlet in July. Service was good. Wine cold!Food was ok for what it is. Asked the server if a certain roll was soft he answered yes but when it arrived could of smashed windows. No the less was ok and hit the spot hunger wise.

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Greg D . 2016-07-09

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Quick and efficient. Staff are friendly and food is always good. Great selection for everyone. WAs enjoyed by all.

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Katie A . 2016-06-27

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I expected Nando's to be quite a good place considering how much I hear about it. I found it rather poor though.Negatives- If you're looking for a restaurant experience, this isn't it. You have to get your own cutlery and go up to the tills and order yourself. I ordered a chicken burger which arrived cold. Reminded me of the Harvester, except that's cheaper and better value.Positives- I felt full after the meal. Desserts were quite nice too.

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Steph1998 . 2016-04-26

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always good value - love the place! Staff are friendly and food is always superb. Only let down is the state of the toilets.....

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BangkokBaySW11 . 2016-04-23

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I visited Nandos in valley park yesterday evening, it was by far the worst eating experience i have EVER had, im not one to write reviews but i was so disappointed by the whole experience i am letting everybody know about it.Really i dont know where to start... My partner went to order to be told we cannot have wraps burgers or pittas for the next 50mins, no explanation just we cannot do wraps ect. after when i went to ask what problem was as i work in a restaurant and know chicken fillet does not take 50 mins or to put it into bread for that matter! Once i had asked the same member of staff why he asked again how long for wrap he then was told 10 mins...I proceeded to order my food which took alot of time as the waitor behind the till seemed as if he knew nothing about the place or its menu, I ordered a jug of sangria with our meal which he forgot to make, when i realised i went to counter to get it and whilst waiting for it to be poured the chef behind the counter had chicken wings on the grill and squirting sanitiser or grill cleaner on to the wall the grill is up against. all the cleaning chemicals where bouncing off the wall and onto the grill. I understand we was eating late but if you have a restaurant open until midnight then we dont expect cleaning products flying around whilst food is cooking. I work in a kitchen myself and this should NOT happen atall. Once i received my food my wrap was bland no sauce, i ordered medium, more salad leaves than anything, opened my wrap i had 3 slices of chicken in my wrap! sorry but what the ____! how much did i pay for the salad wrap again? i had also ordered garlic bread with my wrap which i asked for 3 times then after 15minutes another waiter brought it to a table next to me and gave them my garlic bread explaining they have no food left but he can have the garlic bread, i went to counter and explained what had happened with the garlic bread, the man very quickly said No that was a different garlic bread. well if thats the case mine should be here right? which obviously it wasnt! i asked for a refund he looked at me like i was crazy when we both realised it was only 70p i told him dont worry so he explained he could put it in a book and next time i can tell them and have one side off but i will NEVER return to this restaurant. Any nandos for that matter! this has put me off for life! if you like chicken marinated in cleaning products thats then slopped onto your plate this is the place to be! if not avoid like the plague!

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Katandamy . 2016-04-09

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Trying to find somewhere for lunch and saw in nandos window that the meat was halal so me and husband decided to eat here as never eaten at nandos before and few people said its not very nice...well the food was really great and i like the fact you can help urself to drinks etc i had the thigh burger n husband had 1/4 of chicken, we both really liked the meals, didnt have to wait got to sit straight away! My only problem with nandos is that its quite expensive as its very similar to roosters take away place but for more than double the cost..apart from that nandos is a nice place to eat!

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daniellekhan123 . 2016-03-23

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We love nandos! We were told to wait 30 minutes to only have to wait 20 in the end! My gluten free brother was able to have chicken wings, chips and corn on the cob so the whole family can be included! I love the medium quarter chicken with peri chips and garlic bread! The bottomless drinks are also great value!

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Lucy G . 2016-01-31

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We called here on the spur of the moment as it was getting late and were hungry.It was just starting to get busy but our food still turned up in good time.Whist the staff were friendly and efficient the food was nothing special. Don't get me wrong....There was nothing wrong with it but for the price we paid it didn't represent anything more than reasonable value

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SteveCAFC63 . 2016-01-16

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Visited here with a 12 work colleagues. They couldn't sit is all together but divided us into two groups and day is near each other which we were happy with. The man that took my order was efficient and friendly. Ordered butterfly chicken burger. Food arrived in 10-15 minutes and was OK but wouldn't choose to come back. A waiter came to check our food was okay after 10 minutes or so but his Customer service skills were somewhat lacking.

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Niamh M . 2015-12-11

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Popped in to Nando's today to have lunch. Chicken was extremely dry and the Portuguese bun wasn't cut evenly and was hard to eat because of it. Normally at Nando's you get a waiter or waitress check on you 5 or so minutes into your meal. This time we didn't get anything until we had finished. Should have been upfront and said it was the worst Butterfly Chicken burger I've had when asked...

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Toby B . 2015-10-27

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I've been a few times to Nando's over the years. At first it was a great quick and good value for money option, but over the years the portions seem to have got smaller and smaller. I had a quarter chicken and it was a leg piece. I would say there was four bites of chicken at best on the whole piece. Maybe this is intentional so we buy the half chicken? The service was good and the sauces tasty, but in the end it felt as though I had just had a expensive portion of chips with sauce. From here on I will probably buy the sauce from the supermarket and make it myself. A Shame really as this seems to happy to all good eaterys when they get too big.

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Gonzolongo . 2015-09-13

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Always look forward to nandos with the family, although the waiting time can be stressful, once you are seated by the friendly staff, the food is tasty, and filling.

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Saima A . 2015-08-20

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I decided to give kids a treat and got some Nando's take away from the Valley Park branch Had to take back the 2 pieces of corn on the cob that came with my whole chicken platter because it was mouldy. The male manager on duty that evening was a bit of a douche. Took it off me said it wasn't mould it was stain from the grill. like dude how filthy is your grill that it put mould on food? Not only that the corn was undercooked and underdeveloped it was more shaft than corn. He went off said he'd get replacement meanwhile I'm standing there on my crutches. 6 minutes later I had to ask him what's happening to which he informed me "it has to cook don't it?" I told him "fair enough mate but you could have at least come tell me what was actually happening" *le sigh* Someone please tell me how that mouldy crap in the photo is grilled corn on the cob?

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Toks T . 2015-08-16

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Als je van kip houdt, dan moet je zeker naar Nando's. Kwaliteit is fantastisch voor weinig geld. Zeker de moeite waard!

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Signiqe . 2015-08-04

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The whole place was swamped with flies, I walked into the toilets and flies were absolutely everywhere I was almost sick and decided against using the loo. The table was sticky and dirty, the floor was dirty and the staff were impolite. Food is overpriced for what it is. Its so small you are cramped in and its very very noisy. Will never be returning to any Nandos, let alone this one!!

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Kerry C . 2015-07-27

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A very good restaurant with lots of tasty choices of chicken and sides with bottomless drinks and frozen youghrt . I highly recommend the "wing roulette" which is a plate of ten wings with a variety of heats. However, in this branch the queues are extremely long with an average wait time in the evening of 30-45 mins. If you don't need to eat halal i suggest going to the sutton branch as the queues are a lot shorter there

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Murzi M . 2015-06-28

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Turned up with a party of 8 to be told there would be a 30-45 minute wait so we waited. 45 minutes passed and were told it would be an hour wait despite them constantly seating smaller parties - at one point a table for 8 was available only for them to split the table up to seat a a party of 3 instead of waiting a couple of minutes for another table of 3 to become available and seat the table of 8 and take advantage of the space for such a large party. The staff kept fobbing us off even after waiting an hour and only when we saw two tables of 4 become available and told them to just combine them to fit 8 people did we finally get seated (to their reluctance). Waitress was very rude and at one point told one member of our party that they had an attitude problem after over an hour of waiting to be seated. Wouldn't recommend. very small portions, very over priced and very very bad service.

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L0nd0nEater . 2015-06-19

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Visited many many times and they still can't seem to work out a decent queue system for the overcrowded waiting area. This place is always heaving and it's testament to it being so busy that people actually wait around 40 minutes just for a table.

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bex89 . 2015-05-18

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Well overall it's a nice place quick food quick service at a good price bad points .... The parking outside gets busy and sometime you have to wait so do watch out what time you go

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Abid B . 2015-03-29

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I went here for mothers day and it was so hectic. The wait was long but that's what is expected considering it's mothers day. The food was great and the staff were very friendly.

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Dony S . 2015-03-17

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Het is goed toeven bij Nando's, al duurde het een half uur voordat er (op woensdagavond) een tafel voor 8 vrij was. Maar het eten is er goed, betaalbaar en je zit er gezellig.

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Bommel7333 . 2015-03-07

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Good food, prompt service as cinema is within walk distance I took my nieces for a meal. Menu was varied - we all made different choices and enjoyed meals chosen. Disert wasn't as advertised however the staff made my niece feel very special by suggesting alternative s

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Gillian S . 2015-02-06

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I am a frequent visitor to this restaurant and everytime you go there, you get good food and good service. If you havent tried any nanny's yet, you haven't lived!!

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Zubin M . 2015-01-04

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