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3,5

Based on 1.929 opinions finded in 2 websites

3.5Ambience4.0Cuisine3.5Price3.5Service
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Nº 3378 in 4594 in Birmingham

Nº 7 of 8 Portuguese in Birmingham

CUSTOMERS TALK ABOUT DISHES WITH.. mustcookedchickengarlicmeat

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The menus, table and cutlery were dirty and grubby, the food was cold the restaurant was cold and the manager I complained to was full of excuses and not prepared to accept all the faillings

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Jennifer Edwards . 2024-02-22

MORE AT Google

I’ve been coming here for many years but this time around I met a colleague who was extremely helpful and went above and beyond to make sure me and my family was happy with our time at Nando’s. Special shout out to moheen 👏

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Haroon Rafiq . 2024-02-05

MORE AT Google

Darius at star city welcomed me with a smile, got me seated straight away, food was amazing 👏, Thank you Darius for the wonderful service, will be be back again

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Mustafah Ammir . 2024-01-28

MORE AT Google

I've been here a few times. Each time I've been there is always something not on the menu, this from being chicken with bones, or sometimes chicken thighs. Staff are nice. However, there is some improvement needed regarding service as I had to ask a member of staff 3 times for some butter, as I had a corn on the cob.

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Milad Ahmed . 2024-01-14

MORE AT Google

Nice food. Seated promptly. Pleasant service

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Abz M . 2023-12-24

MORE AT Google

Poor and slow service. There was only one staff on the till to take orders. Had to wait over 10 mins just to place our order. The manager who was at the tills could see the queue was growing longer and longer yet totally ignored it! When the food arrived, the staff serving us was mumbling to the point where we had to ask him to repeat himself 3 times and even then we couldn’t make out what he was saying. They got 2 things on the order wrong! Not a great visit.

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Iram . 2023-11-21

MORE AT Google

I Go here sometimes and I’ve got to say, the amount of people you can’t even sit is unbelievable when you’ve got chairs everywhere but that’s not all. I went and waited Half an hour for just a butterfly chicken and chips. You’ve got to be quicker

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Arty . 2023-11-21

MORE AT Google

Amira was amazing with her service. Thank you! It would be helpful if there was an expansion as there are usually long queues.

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Nabihah . 2023-10-30

MORE AT Google

Some problems with cleanliness and service that needs to look at urgently at this store. However, Food was 10/10

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Hydyr Berdimyradov . 2023-10-28

MORE AT Google

Excellent to come with family and friends here

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Waqas Javeed . 2023-10-09

MORE AT Google

Over crowded. Poor service. Good food

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Junaid Kamal . 2023-09-22

MORE AT Google

Great managers on board , excellent servers, good customer service and the waiting time was reasonable.

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Eloise Sinclair . 2023-09-11

MORE AT Google

Big nandos fan here. Visit regularly. Unfortunately last visit wasn't so good Food was cold and tasted old. Waiter just shoved the plate on the table whilst we were amidst a conversation and didn't see him approach from the side.

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Khushi Ibrahim . 2023-09-04

MORE AT Google

Food was ok, staff need more customer service skills. Perry barr branch is so much better.

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Habiba Matin . 2023-08-31

MORE AT Google

Food was spot on and chicken was, although the wait times could be better. Overall excellent experience 💯.

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Muddasar Khalid . 2023-08-29

MORE AT Google

Quite disappointed with this Nando’s tbf. There was no queue but we waited to be seated. No one came and after like 15 minutes we just sat ourselves down at a seat. Every time we come our food is burnt. Well today I ordered chicken thighs, peri chips and garlic bread with side of halloumi. My food came and my garlic bread was missing. Went back to the till and asked for my garlic bread to be given two pieces that were literally burnt. I took it to the table and thought let’s just try I’m not a person to go back again. I bit into it and it was a horrible burnt taste. Went back again and got given two different garlic breads which were a lot better. No apology or nothing. It’s a shame because the chicken lacked flavour too. My sisters garlic bread was rock hard she couldn’t even eat it but at this point we gave up.

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kimberley a . 2023-08-25

MORE AT Google

It is a very crowded place. But food is very tasty, it comes fresh and it's Halal!

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E Hussain . 2023-08-24

MORE AT Google

I’m a regular customer at nandos and have hit and miss experiences. However the past couple of times I’ve been I’ve been given great customer service experience by a the host (Asian guy with curly hair and mullet). One time I was unsatisfied with the quality of the food and he happily helped to replace it without any hesitation. I was very satisfied with his service and manners. You should have more people like him as they’re rare nowadays. :)

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murad rashid . 2023-08-23

MORE AT Google

I went to this Nando’s in Star City on Saturday on the 12th August 2023 with my very close Khala and with my Cousins. My 1/4 Extra Hot with Peri Peri Chips and with Spicy Rice was delicious. The Salted Caramel Cheesecake was delicious with the Creamy Sauce. The next time I go to Birmingham I will come to this Nando’s again. I had a very nice time and I enjoyed it very much. Thank You Nando’s Birmingham Star City.

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Ruman Khan . 2023-08-15

MORE AT Google

It's always been great atmosphere

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RBegum Brabina . 2023-08-06

MORE AT Google

az was amazing so nice and friendly great customer service definitely deserves a raise

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Laibaa . 2023-08-04

MORE AT Google

Great food amazing customer service

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Ailes Mortgage Solutions . 2023-07-29

MORE AT Google

Hamza’s customer service is best. He know how to value the customers. Recommend.

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Anter Dasoria . 2023-07-24

MORE AT Google

Loved this place, humza with the best customer experience.

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Josh Dasoria . 2023-07-24

MORE AT Google

Food is delicious and staff is very attentive and kind! Next time we're in Birmingham, we will come back!

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Mina . 2023-07-24

MORE AT Google

Great service, clean looking staff. Good food. The restaurant was very hot when we arrived a little uncomfortable. However, that lady on the next table asked for the AC to be turned on. I would definitely go here again. I'm not sure how much was spent on our meal ,7 of us,as it was paid for.

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AMD . 2023-07-17

MORE AT Google

Was greeted by the most polite lady, who went out her way to make our evening there a pleasant one. The ladies name was Tajah. Thank you, we need more staff like this, you made mine and my daughters experience amazing.

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Celinna Carr . 2023-07-15

MORE AT Google

The food is always so good! Dee (member of staff) was so efficient and helpful! He checked up on us more than once and was so polite and friendly :)

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Aliysha Parveen . 2023-07-02

MORE AT Google

A rare experience at this Nandos...it was quiet.. Which was excellent news to be honest as it's one of the few Halal ones in Birmingham so no massive queues. Our server was happiness personified, smiling and attentive as she led us to our table. Food..well..the food genius whomever put grilled Chicken, chips and hot sauce (or mild, or lemon or herb or..etc..) deserves the Nobel Peace Prize 😁 it was well cooked and delicious. The let down is that the restaurant was dusty (don't look up) the toilets grubby the music excellent but loud (yes I'm too old) but it's a bloody Nandos for Gods sake, not Gordon flippin Ramsey! Enjoy

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Hanif Sanghar . 2023-06-26

MORE AT Google

Their limited edition loaded fries and garlicy bbq chicken was amazing

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Rubeena Chouhan . 2023-06-21

MORE AT Google

Got to claim my free quarter chicken before it's taken off my loyalty card, which is a bit wrong, since I've earned it. The £7 tax on my bill left a bitter taste in my mouth, took a daily of four bill to over £40. Plus side, had to wait less than an hour, but didn't get a text message to say my table was ready, just happened to ask how much longer. Staff were as helpful as ever. Went back in August and had the burger which was very tasty but the bun could have been softer. The portion of chips has been greatly reduced I noticed. They now brought out chicken cheese melt with fries but it was cold and very little cheese. Stick to burger and sauce in alum rock I'd say. Not enough staff, same guy that showed us to our table, brought our food

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Shakil Rahman . 2023-06-11

MORE AT Google

"Cheeky nandos" Nothing special and they stopped doing mango and lime a while ago. Food is OK. Staff not great. Place not clean

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Ozy Amir . 2023-06-10

MORE AT Google

Everyone was very nice . Thank you Hamza.

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Muna __ . 2023-06-09

MORE AT Google

The lady that brought our food slammed the plates down and didn't ask who's food was who's. Very rude.

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Angela Frain . 2023-06-02

MORE AT Google

Entró y nos sentamos rápidamente, el restaurante no estaba lleno. El anfitrión solo nos dijo que hiciéramos el pedido mediante un código QR, no se dieron más instrucciones o información. Mi compañero pidió después de mí y su bebida fue traída casi al instante, mientras que la mía solo fue traída después de que la pedí una vez que nuestra comida estaba en la mesa. Pidió agua sin hielo y luego pidió agua sin hielo y le trajeron agua con hielo. Volví a preguntar por no hielo y el gerente (que supongo que era) trajo uno nuevo y dejó el helado sobre la mesa. Tuvimos que esperar años para llamar la atención de alguien para una recarga mientras el personal estaba charlando. Dado que no permite que las personas obtengan su propia recarga (que obviamente es lo correcto durante estos tiempos), asegúrese de preguntar a los clientes si necesitan recarga o al menos echar un vistazo a las mesas si nuestros vasos o están vacíos. Especialmente en un día tranquilo cuando su restaurante está medio vacío.A la mitad de la comida, mi compañera pidió salsas adicionales que tuvo que esperar hasta que nuevamente logramos llamar la atención de alguien y nos dijeron que parecía que nuestra comida estaba terminada, por lo que pensaron que ella ya no las necesitaba. Sin embargo, ella pagó por ellos, así que se suponía que debías traerlos de todos modos, su comida no estaba terminada y cuando los trajiste, ¡su comida estaba fría! Además, es bueno ver que algunos miembros del personal usan máscaras, sin embargo, excepto el gerente, todo el personal que las usaba las tenía debajo de la nariz y todos los tocaban constantemente y luego tocaban cubiertos, platos, vasos, etc.sin desinfectar y lavar. sus manos.Qué decepción nandos, necesitas trabajar seriamente en tus medidas de seguridad COVID-19 y tu servicio al cliente.

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Alex197654 . 2020-10-15

MORE AT TripAdvisor

Esperó unos 20 minutos en la cola antes de darnos cuenta de que teníamos que reservar en línea, decía que la espera es de 4 horas, así que decidimos esperar ya que estábamos con amigos, simplemente deambulando por la ciudad de las estrellas resulta que la espera en realidad tomó 5 horas, así que Entré y nuestros teléfonos estaban muertos (obviamente). Ver que ninguna de esta información se presentó de antemano. Ninguno de los miembros del personal trató de encontrar una solución y simplemente dijo de inmediato que no había solución y que no iban a hacer nada al respecto, que podían tomar una orden separada que no se hizo electrónicamente. ¡Perdí muuucho tiempo! ! ! pero nada que pueda hacer ahora

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aliya81 . 2020-09-10

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Escaneó y esperó en la cola el domingo por la tarde alrededor de las 3 pm. El mensaje de texto de Nando decía que la mesa está lista, pero esperó otros 15 minutos para que la mesa estuviera lista. Teníamos un cupón de 25 pero nos dijeron que los cupones no se pueden aceptar debido a covid.Pedido y pago de alimentos en línea. La comida llegó bastante rápido, pero no llegaron bebidas ni platos ni servilletas ni salsas ni cubiertos.Después de otros cinco minutos, llegaron platos y cubiertos con una servilleta para cinco personas y sin salsas. La comida llegó no muy caliente y estaba fría cuando recibimos las servilletas.La bebida sin fondo era una broma, ya que casi no hay camareros.No hace falta decir que el servicio de Nando fue una decepción en esta ocasión.

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kalimurc . 2020-09-07

MORE AT TripAdvisor

No information on the website that they are not taking orders, message on the entrance says to order on line, order cancelled after 10 minutes saying its full. Extremely disappointed.

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saananu . 2020-08-25

MORE AT TripAdvisor

Went with a group of friends . Booked table beforehand as usually busy in the beings so luckily didn’t have to wait . Large order, served on time and cooked well as usual .

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Afsheen M . 2020-03-06

MORE AT TripAdvisor

Nous avons déjeuné dans ce restaurant à 3 (2 adultes et 1 enfant de 4 ans).Nous avons partagé un plat a 22.70 livres. 1 poulet entier accompagné de frites et boissons comprises.Nous avons bien mangé tous les 3, à notre faim. Endroit propre, personnel agréable.Température un peu fraîche et musique un peu trop forte en bémol.

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116ang_lec . 2020-02-27

MORE AT TripAdvisor

Mi amigo y yo nos conocimos para almorzar. No había estado así que no tenía idea de qué hacer, mi amigo me guió por el menú. Elija una envoltura y dos lados y extras y mezclamos y combinamos i. e lados compartidos. fabulosa deco. As personal, comida encantadora y muy limpia. Perfecto, así que volvimos una semana más tarde y lo volvimos a hacer. Esto realmente fue una comida de luch. Cuesta más de 30 con bebidas y un exceso de mi presupuesto, pero como un super lujo / celebraciones, sin duda volveremos. Estaba lleno, feliz y me sentí muy feliz con toda la comida.

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rachaelp70 . 2020-02-23

MORE AT TripAdvisor

visité el lugar hace más de una semana (13.01.2020 a las 2 .50 pm), llevé a mi hermano al cine y a Nandos descarado, me encantó todo, ¡la comida era rápida y tan deliciosa! muy agradecido! pase mi agradecimiento a Keesha, que linda y agradable chica!gritar a la cocina por deliciosa comida! (Sé lo duro que trabajas)

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820astaz . 2020-01-27

MORE AT TripAdvisor

Soy un gran admirador de la cadena de Nando, pero anoche decidimos celebrar el cumpleaños de mi otra mitad en la ciudad estrella de Nando y fue horrible y decepcionante. Sobre pollo cocido y platos con sabor incorrecto. Siempre vamos a Five Ways, Selly Oak y Grand Central Nando's y nunca tuvimos una mala experiencia, pero anoche la ciudad estrella de Nando arruinó totalmente nuestra noche.¡Básicamente gasté más de 100 en algo que no disfrutamos comiéndolo! ! ! Nunca más. . ! ! !

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Bilal N . 2020-01-02

MORE AT TripAdvisor

Went to Nandos Starcity 31 December. We were seated in a cold drafty corner. Food arrived finally ordered a platter which arrived looking more like a meal for one, skimped on the butterfly chicken, chips looked like they had just been chucked on the serving plate, a messy bowl if coleslaw dropped onto the outside of the bowl and a bowel of limp lettuce with one slice of cucumber. Platter was for two people and as for the price it was certainly over the top not in keeping with the sparse food of a poor quality. Not going again can get spicy chicken anywhere and anywhere else would of been better.

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Josephine N . 2020-01-01

MORE AT TripAdvisor

Great service, friendly staff and amazing food, went with friends on a training course, wasn’t waiting long to be seated and food came out reasonably quick

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Chez645 . 2019-10-30

MORE AT TripAdvisor

Customer service is good, food is okay. Some time olive oil is not available and last time garlic bread was hard which means it might be out dated or not cooked well to keep moisture. I will go again.

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Aspiring_Musafir . 2019-10-22

MORE AT TripAdvisor

Not a huge fan of restaurant chains and been to a few of these of late and with its faults. However full marks for this one with good food and clean restaurant. Service ok.

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Dutchcloggsred . 2019-09-16

MORE AT TripAdvisor

I've been visiting Nandos for many years now with friends and family now. The food has always been top class and I have never had any issues with the food and would recommend it to anyone. However, the only issues which I commonly face is the staff working behind the counter fake forever to take our order. At some occains they only have 2 people working at the till and 1 always seems to be either taking a phone order or undertaking another in house chore, therefore leaving one just to take orders, this eventually leads to a much bigger and annoyed queue. I have raised this issue with the management at Nandos and hopefully it wouldn't be an ongoing issue.But aside from the above I would recommend it.

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Razwan03 . 2019-09-10

MORE AT TripAdvisor

I’ve been to a fair few Nando’s across the UK and this had to be far by the worst unfortunately.The staff were lovely and chatty however the food quality was awful. A funny taste throughout my whole meal, however my partner said his was OK, so this is a personal opinion. But i would never eat here again.Floors behind the tills were flithy

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syhof . 2019-09-04

MORE AT TripAdvisor

We visited for lunch and can see no major issues really here, the food is good as expected, prices are creeping up slowly, the service is ok not bad. The food came out quick, and the greet and exit were both there too. A good Nando’s branch all round.

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175mustafac . 2019-08-17

MORE AT TripAdvisor

Visited with family first experience Ordered chicken butterfly thought a portion had flew off so small Chips wow the usual crap taste As you can guess it will be be our last visit to this chain for food

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criticman100 . 2019-08-17

MORE AT TripAdvisor

Great atmosphere, very busy means these are doing something right,.....just about everything. Food excellent, cleanliness, friendly staff brilliant theme.

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deangilani . 2019-08-07

MORE AT TripAdvisor

Another of my many visits to this restaurant, and not disappointed Nice fresh decor, friendly staff Good service Food, is “Nandos” and never fails on quality,(in my opinion) Very good meal All round enjoyable lunchtime experience.

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trippy4u . 2019-08-07

MORE AT TripAdvisor

We’ve been there for birthday meal They were quite busy as usual but we served on time I just think it needs to be more clean

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Katie J . 2019-07-23

MORE AT TripAdvisor

Food is decent quality but very poorly managed. It took over 45 minutes to serve us chicken. They forgot our order and only started after we reminded them.

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MrRahUK . 2019-07-13

MORE AT TripAdvisor

Fuimos a Nando el domingo 30 de junio y fuimos como una familia con nuestros dos bebés. Nos dijeron los caballeros en la puerta que quizás tengas que dejar uno de los cochecitos en la puerta ya que no tenemos espacio. Nunca había experimentado esto antes en ningún restaurante donde no atienden a las familias. El gerente vino y dijo que es posible y nos dirigimos a nuestras mesas, sin embargo, las mesas estaban en una posición incómoda, pero se podrían haber reorganizado, pero el camarero no hizo ningún esfuerzo por cambiarlas. Además, la señora que nos atendió no tenía habilidades de servicio al cliente y debe recibir capacitación sobre cómo hablar con los clientes. He sido un cliente habitual de la Starcity de Nando, pero es seguro decir que no volveré a asistir aquí.

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Wmahmood . 2019-07-02

MORE AT TripAdvisor

Como era de esperar, una gran bienvenida, se sentó con prontitud, se ordenó rápidamente, ya que sabíamos lo que queríamos, la comida salió con suficiente antelación. La comida era deliciosa y justo. Continuando recogiendo los puntos de mi Nando. El único comentario sería rellenar las botellas de ketchup. Buena comida y excelente servicio del personal, ¿qué más se puede decir?

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175mustafac . 2019-06-29

MORE AT TripAdvisor

¿Por dónde empiezo con esta sucursal? La terrible experiencia comenzó tan pronto como entramos por la puerta, nos dijeron que no había mesas, pero vimos una mesa vacía que indicamos, así que nos sentamos allí, al hacer el pedido, nos dijeron nuestro pedido sería de 25 minutos, después de 40 minutos una camarera se acercó y dijo que tomaría otros 10, pero en realidad tardó 20 minutos, cuando llegó la comida, la comida de mis amigos estaba caliente y la nuestra estaba fría, le informé al gerente quién reemplazó el orden de comida fresca, cuando salió eso, mi amigo ya había terminado su comida y nuestro pollo no estaba rociado con ningún limón y hierba, básicamente solo era un pollo asado a la parrilla, en ese momento era más de 1 hora y 30 minutos desde que pedimos, en su lugar pregunté para un reembolso. Los camareros eran inexpertos y tenían problemas de actitud. ¡Nunca volvería a visitar esta sucursal, absolutamente disgustado! La amplia sucursal de la calle es mucho mejor.

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mo00007 . 2019-05-18

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Always busy this one is, but suppose it adds to the ambience! Staff are friendly, and food always good.

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mon0602 . 2019-04-12

MORE AT TripAdvisor

Regular at Nando’s, I mean who hasn’t been to Nando’s. Always great and fast service at this branch! Clean, friendly staff and great food always

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Hibah_Bee . 2019-04-03

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It was busy when we arrived and we had to queue and bit to get our order in. The food arrived relatively quickly though. The food was good, everyone in our party enjoyed it.

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PrestonGuild . 2019-03-24

MORE AT TripAdvisor

Excellent location, high class typically Nandos themed environment. Brilliant, if it does not add to your appetite. Food excellent Service excellent Staff very eager to please OK slightly expensive than other restaurants. Do not waste your money anywhere else.

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deangilani . 2019-03-15

MORE AT TripAdvisor

I must say over the decade a company with so much potential has lost its spark,

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Wahid M . 2019-02-10

MORE AT TripAdvisor

Do not visit here , the staff have no customer service skills at all I think they need to take after staff who work in the bull ring branch as they have better customer service skills there . The duty shift manager has no care, people management skills even when complaining. The place is disgusting

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4867755 . 2019-01-27

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I always visit the nandos in starcity whenever I want some good chicken. The food is lovely, the staff are also very welcoming. The queues can sometimes be super long but believe me it’s worth it!

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Foodie0804 . 2019-01-25

MORE AT TripAdvisor

Staff were very friendly and helpfull. It was a very busy night but food did not take long to come. The only complaint I have is food was not very warm one of our crowd had to send it back to get heated

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annoymous_10 . 2018-12-20

MORE AT TripAdvisor

What a filthy run down place this is. We were handed menus that were covered in grease and food. Over rated & over priced

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James S . 2018-12-11

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La comida está bien para un nandos, pero ten por seguro que no es lo que solían ser. Además, el personal requiere cierta capacitación en el servicio al cliente, ya que consideran que son mucho más altos. Siempre digo lo difícil que es sonreír a los clientes y sentirme bienvenido, nada duro, pero parece que pido demasiado pidiendo un servicio amable.

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. 2018-12-10

MORE AT TripAdvisor

To be fair the chicken was good even though portion sizes were small, as expected, but the service didn't match. The waiter clearly didn't want to be there and the atmosphere in general wasn't great, besides one of the young men at the till.

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SSJVegetable . 2018-11-27

MORE AT TripAdvisor

Food was delicious as usual although the chicken wings seem to have shrunken in size since my last visit. I wanted to add that Sunny was amazing and it's people like him that make you want to return. 😊

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Ochre_Wilderness . 2018-11-02

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Me pidieron que me quedara afuera para hacer cola, no me tomaron mi nombre, así que terminé esperando mientras la gente me servía.

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JOseph_8319 . 2018-11-02

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Went here with my partner on Friday night and if they were not so busy I'd have spoken to a manager rather than leave this review so i hope it gets seen.

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KittieHeretic . 2018-09-30

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If you like grilled chicken this is the place for you!. Simple menu; chicken and chips with a few different sauces (hot, mild, herb). I tried all of them, Hot was too hot for me but not bad. fairly large portions (for UK eatery).

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Naeem U . 2018-09-08

MORE AT TripAdvisor

We where seated by Harry who was very lovely and Tia was really good, best 2.. know I have been in customer service since I was 15, and I have been so many times in star city Nando’s before,Jenifer who bought the food over I was absolutely shocked with her service had a face like a frying pan! Moody, no service at all, we asked if we can have spare plates she just rolled her eyes out, and didn’t even say enjoy you’re meal! When giving the food out! We wanted to ordered a takeaway Jenifer served me again she just doesn’t like to

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590kaseems . 2018-08-29

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Visited after almost five years and had forgotten how noisy Nandos was. The noise level was deafening which made it a bit uncomfortable to enjoy and eat.

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Ochre_Wilderness . 2018-08-26

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Siamo stati invitati a questo fast food da amici locali per una cena veloce. Il pollo è perfetto ottima consistenza, per gli appassionati garlic bread discreto.

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B4559PHgiovannic . 2018-08-24

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After a long time finished such a delicious meal excellent food and service will definitely be returning with the rest of the family

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master z . 2018-08-06

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I visited this Nandos after a night out with a friend and never again!

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Chrissy W . 2018-08-04

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Hands down the worst customer service for a Nando’s I have ever encountered. The greeter didn’t say “hello”, “welcome” or anything when we arrived, merely grunted a couple of times when he seated us and seemed upset when we asked if we could have a table away from the toilets. Both the girls taking orders were more focused on chatting to customers rather than taking orders quickly so the queue just kept getting longer. Showed my emergency services badge before placing my order and she still forgot to add my discount. Ordered olives, which she forgot to give me. Had to ask twice for the garlic bread which they forgot to bring with my order. Do yourself a favour and avoid this place until they change the staff or get a manager that can manage the place.

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mannikhan99 . 2018-08-03

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Never visited this particular branch of Nando's so decided to give it a try on a recent visit to Star City in Birmingham. The size of the Nando's branch was okay and the decor and seating was nice.

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Imran A . 2018-08-02

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Went to star city for bowling and stopped at Nando’s for lunch the wait was a little long but was very busy the food was beautiful as usual and everything was of a high standard

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nataliegriffiths1986 . 2018-07-28

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After a 5 a side competition on the same complex we decided that 10 of us would go to nandos what a massive mistake that was,Ok we ordered various foods and different to some of the other guys in our group.First of all there was no smile or even any kind of interaction just a miserable looking face and very disinterested to say the least,and im sure the guys dont know what an iron looks like the staff looked like they had just got out of bed.Within in the 1 hour that the final party received his meal,that actually took an hour and that is no exageration,me and my son had the chicken burger and i can honestly say it was about half the size of my palm it only had a shabby bit of lettuce in it and to be honest i felt so embarrassed and i felt sorry for my son.It wasnt even a snack size i dont know if they were running out of chicken but its not acceptable to say the least.

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rex m . 2018-07-26

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you pay full price for half size portions. If you want a nando's experience rather go to Coventry nando's. At star city the food is cold and takes ages to come

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nazkaser . 2018-07-19

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On my last visit the food was absolutely great, never complain about the good but the customer service has gone dramatically down hill, from not being acknowledged to asking a simple question and not getting a clear answer.

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Kobiz P . 2018-07-15

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I dined here today with my daughter. While the food was up to the usual good nandos standards & the restaurant was spotless & pleasant, the serving staff were another matter.

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Alan F . 2018-06-29

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The food is same as all Nando's, but location is good for evening out to see a movie or after seeing a film

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Zenzar123 . 2018-06-03

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I and a friend went here, we ate a late evening meal. My friend had the livers and peri chips which were cooked well, she enjoyed her meal. She had to ask for the butter to accompany her bread though. I didn't have an enjoyable meal, my pitta bread wasn't toasted enough, peri chips not cooked enough and the coffee wasn't great either. They would have noticed by the amount of food left on my plate but the staff don't really care if you like it or not.

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Ram C . 2018-05-25

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Queued for ages to be served and queue system was poor as people were served who had not been waiting. A nurse came in and ordered food in full uniform(infection control risk) and the staff did nothing about it.Food OK, busy and noisy place. Some staff pleasant and helpful others disinterested. Not worth a visit

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hettiehen . 2018-05-02

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Guau. Peor lugar, peor servicio (es autoservicio, así que lo que todas estas personas? ) ¿Por qué la gente paga por ello? McDonald's es una mejor "restaurante". Personal grosero y no te apetece. Lugar sucio. Colas a un pedido. Lo mejor que puedo decir es que sirven a Sagres.

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MrDinkles . 2018-04-21

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I visited star city Nando’s after some time as it’s usually so busy. I’ve noticed how much better the service is now and we were given a table within 15 mins. The food arrived very quickly and as always tasted fab. As always ticking all the boxes !

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sjh1702 . 2018-04-13

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Last time I came here I saw a few dirty plates,Food average nothing special just came here for a quick bite to eat

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Queenpoppy45 . 2018-04-12

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Really had a great time at the Nando's as usual great food and service was fine. The place was jam packed so took some time to get our order sorted but was good as usual.

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AbuHammad . 2018-04-06

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I really admired what i ordered and the service came quick however i just thought the chips were a little less than usual. Although tasty food and a lovely place to come to. Definitely coming here again.

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dalat2018 . 2018-04-03

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Correct me if I’m wrong all the meat is stunned so is it halal? Would be nice if it were HMC certified.

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zaf44t . 2018-04-02

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The food was well cooked and was done in a good way. At some places, grilled food can sometimes be sent out undercooked but all food here was cooked thoroughly.

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Danica P . 2018-03-28

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Food is decent plus the service is fast. Can get busy at times. It's in a very good location. Would recommend

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ricksmithy88 . 2018-03-22

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Love the food here. Gets very busy, prices are a little high but doesn't bother me. Staff are friendly and helpful.

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Munchkinsxxx . 2018-03-18

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I mean this is what you primarily sell. Very poor and to even to ask the question of a 45 minute wait. Poor preparation by the kitchen and management. Feel sorry for the waiting staff who had some very hungry customers.

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Aaron R . 2018-02-01

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Arrived and seated promptly. Ordered food and sat at our table. Restaurant reasonably clean, table was quite sticky but everything else fine. We ordered water but it was coming out the machine cloudy white. We asked the manager and he said I think the filter might be broke try the other machine. I did and it came out the exact same, mentioned it again but nothing was done so we had our meal with no drinks. (We don’t drink pop) Food arrived and I had minimal chips as seen in the image and no peri salt which I ordered so I had to ask for some. I then asked a waitress about the chips and she promptly got more for us which was nice of her. The mash was luke warm, chicken was nice. We normally have someone come over and ask how the meal was but we didn’t so we weren’t able to tell them the problems. My partner was happy with his food. All hot and tasty. Overall experience was ok as I am a regular customer of this branch there is a lot of room for improvement

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A TripAdvisor Member . 2018-01-22

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Consistent quality. Kids love it. Pretty good value. All the food was excellent and delivered reasonably quickly. Meal platters are good value. Bottomless soft drinks are good if you’re thirsty.

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JWT-1964 . 2018-01-04

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