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3,3

Based on 1.124 opinions finded in 2 websites

3.3Ambience3.8Cuisine3.3Price3.3Service
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Nº 1584 in 1820 in Highland

Nº 1 of 1 Portuguese in Highland

CUSTOMERS TALK ABOUT DISHES WITH.. spicybunsaladpaycookedchicken

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Food good. Hate to give my e-mail, phone number just to orfder food.

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Davíð Rúnar Gunnarsson . 2024-03-04

MORE AT Google

Chicken is well cooked but portions are definitely smaller than Nandos abroad. Atmosphere is okay.

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Ian Campbell . 2024-01-27

MORE AT Google

I wanted to give Nandos a five star as foods great and staff always friendly but as the meal went up from £9.95 to £14.75 over the last 4 years the butterfly chicken somehow seemed to shrink also.. this is the same for the branch down in Bristol as well so its nothing particular to the Inverness restaurant.

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M P1990 . 2024-01-26

MORE AT Google

Food is always good here availability was a bit less when we visit there. Some of the items of the menu were run out or take a long time to prepare.

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Dumith Priyadarshana . 2024-01-13

MORE AT Google

Very poorly managed restaurant and company in general. No table service is a downside of Nando’s.. having to order food from your phone online is time consuming, confusing and just a poor dining experience. I experienced the online menu not processing my order correctly and was told by the waiter I have to go walk over and order at a counter. There was only 5 customers inside and the waiter wasn’t able to take the order himself. What a joke of a place. I walked out and won’t be returning to here again.

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T D . 2024-01-09

MORE AT Google

Food good, waiting staff a little inexperienced and undertrained On this occasion we were asked how our food was about 20 seconds after the plates had hit the table, not offensive in any way, just needs tweaked

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Steven Wilson . 2024-01-04

MORE AT Google

Very busy but great service and food!

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Simon Bull . 2024-01-01

MORE AT Google

The food was very nice and the staff were good

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bright madembe . 2023-12-29

MORE AT Google

Exelente muito bom e o atendimento top top

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Jorge Nunes . 2023-12-24

MORE AT Google

Food is always good and the servers are always lovely

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Inna Carrick . 2023-12-14

MORE AT Google

Great food and service as always however we were left waiting for 15mins to be seated when the place didn't seem that busy which was a tad annoying. Otherwise no complaints.

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Liam Daniels . 2023-11-21

MORE AT Google

Really enjoyed the atmosphere and the staff are great, it is just not something I would normally choose to eat. Food was nice.

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James Shevlane . 2023-11-08

MORE AT Google

I’ve never seen a big Nando’s restaurant in London . This is the best one I’ve been so far . The city of Inverness is very pretty, I’m loving everything about this place .

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Deiauk . 2023-10-24

MORE AT Google

Awesome food. Helpful people. Great atmosphere

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bala rs . 2023-10-23

MORE AT Google

Seems like the only place in the mall that's open for dinner so it's likely you may have to wait for a table. The chicken here is really good, so juicy and full of flavour. Worth the wait.

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Daniel Wong . 2023-10-21

MORE AT Google

Not bad considering it's the only nandos for miles. The food is consistent.

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Adam Williams . 2023-10-04

MORE AT Google

Yes it's a chain and yes you order on an app but it's good food, reasonably priced and decent portions.

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Sarah Kelly . 2023-10-01

MORE AT Google

First time ever at Nando. Nice food, quickly served and very kindly personell.

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Wouter Damen . 2023-09-30

MORE AT Google

Who doesn’t love a cheeky Nando’s! Staff are lovely and helpful! Fast service and food came quickly and hot!

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chloe smith . 2023-09-26

MORE AT Google

Had a night out with my boys, they choose nandos and I was very impressed ordering was straight forward I had the rainbow bowl it was delicious and looked exactly as it was on the menu 😋 it was great value for money and tasty. The staff were great and not over bearing.

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marie goodman . 2023-09-02

MORE AT Google

I was in Scotland with my husband and baby for a week. By the end of the day at about 9pm on 18th of August, 2023 we went there, I wore a dress and my all time crocs.The waitress takes us to our table and she asks me if I have ever been to Nandos. I am a NHS doctor and have lived in the UK for a long time now. I found the question was very inappropriate. Not sure if it was because of my color but made me really upset.

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Victoriya Karki . 2023-08-26

MORE AT Google

Friendly staff and quick service. Reasonable prices for wat you get.

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Nicky Macleod . 2022-01-27

MORE AT Google

Quick, tasty lunch, nice and efficient service, reasonable price. You can use the nandos app to order, pay, and top up of drinks if needed- good and tasty lunch break

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Jacek Dziamecki . 2022-01-14

MORE AT Google

Service was bad. The food quality is much lower than Dubai.

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Nibu George . 2021-12-26

MORE AT Google

Went in with my wife and kids and we used the online ordering system using my wife's credit card. My wife has now had to speak to her credit card's fraud team, cancel her card and order a new one because somebody got my wife's card details from the site.

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Jay C . 2021-12-24

MORE AT Google

Great menu good staff friendly service love Nandos

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Samantha James . 2021-12-15

MORE AT Google

Didn't even get as far as ordering food as it had to be done through some phone ap instead of just being able to order from a waiter like a normal restaurant and was too hungry n tired to even try and figure THAT out so went to pizza hut instead.

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Haylei Duncan . 2021-12-14

MORE AT Google

Did not liked the food, the music was a bit loud and awful. Disappointed

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Cristina Noras . 2021-12-03

MORE AT Google

Regular Chinese food, same as any town. Not great, not bad.

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DeeRaman . 2021-11-25

MORE AT Google

My first time going to a Nando's and I can say I won't be going back in a hurry. I ordered the butterfly chicken with garlic bread and it was all dry, I get that it's chicken and it tends to be dry anyways but this was like cardboard so you aren't getting what you pay a fairly high price for. The place as a whole looks nice and the staff are friendly but the toilets were not to a nice standard. So it gets a 2 out of 5 from me.

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S J . 2021-11-18

MORE AT Google

Worst Nando’s I had in my life . Boiled chicken wings and boiled chicken breast burger . Meat never touched the grill , boiled meat with spicy sauce… disgusting, straight to the bin . Shame on the chef , if they have one

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Bogdan Olariu . 2021-11-17

MORE AT Google

Served me a live chicken… it laid eggs on my plate.

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don’t go given me evils . 2021-11-10

MORE AT Google

Was seated next to till area, staff were swearing all night and even after complaining. I don't want my 4 year old to be hearing language like that, food was good, staff not so much

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David Robertson . 2021-11-08

MORE AT Google

This was my first time eating at Nandos and I’m very disappointed. Food was ok but the service and restaurant ambience was quite bad. Staff didn’t greet us or gave as any attention at all. They took long to bring the drinks, even food came first! They also messed up with my girlfriend corn on the cob, we ordered it regular and we got it hot. Apart of that, they had different music in the kitchen which was interfering with the environment as it was really loud. I heard really good things of Nando’s and I believe that this locale was far from the quality standards tonight. Honestly, I won’t be coming back to this one.

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Javier Benitez Fernandez . 2021-11-07

MORE AT Google

Out of several menu items... Had a medium burger , was Okay! Won't be rushing back though.

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Dylan Jeffery . 2021-10-28

MORE AT Google

No more ordering with the app please. Hugely cumbersome and not having a good time.

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C M . 2021-10-25

MORE AT Google

Food.. Nandos what can be said. Service slow

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Brian White . 2021-10-19

MORE AT Google

Lovely food as always, never had a bad meal from any nandos however our server was either very nervous or just didn't care. Hardly spoke unless she needed to

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Deano1s1k . 2021-10-19

MORE AT Google

Staff were extremely friendly. Food wasn’t so much. The burger was so hard I was worried I might break my tooth.

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Sharrara K . 2021-08-27

MORE AT Google

Considering their chicken is their speciality, my chicken was pretty poor and overcooked

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John Hall . 2021-08-25

MORE AT Google

My son and I decided to give it a try last week, we were greeted at the door by a gentleman who informed us that we would have to wait 30mins, however when I looked inside the restaurant it was very empty, when I questioned the gentleman his response was very rude, I replied to him and said, I'm not surprised it's so quiet with people like you managing the door and booking, his response was, "I don't care" so we walked away in discust, I shall never return to this this restaurant, or recommend to anyone, simply shocking....I have also noticed that the manager only responds to positive feedback, bad managing skills and useless staff.

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Paul Thomson . 2021-08-21

MORE AT Google

Waited quite a while for the food. We could see it was ready as it was in the serving hatch, but the staff just kept walking past it....

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James Bancroft . 2021-08-21

MORE AT Google

Was looking forward to this but a big disappointment. Food was cold, chicken sauce was waterlogged so the bun was drenched! Didn't enjoy it 🙁

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Neil Cameron . 2021-08-20

MORE AT Google

Really enjoy the food at this Nandos, always cooked really well and delicious. The staff couldn’t be any more helpful, always very attentive and incredibly friendly. However, the wait times for tables can be quite lengthy, so be prepared to wait a while to be seated. This is obviously no fault of the staff, but just a minor gripe

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Chris Bonsall . 2021-08-19

MORE AT Google

After booking there is about 30 mins waiting outside, we didn't get the starters, we had a bit of struggle to chase for our orders, not a place with good customer service.

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Sheeba Nambiar . 2021-08-18

MORE AT Google

Food was good. The app to order food was exasperating. Had to go an order up at the till to spare ourselves any further aggravation.

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Sophia Perez-Monzon . 2021-08-15

MORE AT Google

Food was okay, didn't take too long after ordering although long process to order using the website

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Alex Berman . 2021-08-06

MORE AT Google

Superb service! Chicken is grilled to perfection and not cremated like my local Nandos!

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Philip Thomas . 2021-07-29

MORE AT Google

Nando's is very nice and unique,, great food,, super service and also very comfortable seating area

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sam Eric Dinesh . 2021-07-29

MORE AT Google

It was a nice visit. Chicken breasts were very dry.

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Gary Berkeley . 2021-07-23

MORE AT Google

Wasn't really fussed for the food, not into spicy and chicken is chicken 😜 but the service was fantastic. Friend is gluten free and I'm allergic to nuts so could have been a nightmare but they were very accommodating, informative and good craic. Really spent the time to make sure everything was OK for us 😀

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Andrea Mackenzie . 2021-07-13

MORE AT Google

When bar is busy u may wait a bit to get your order

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Brian Faulkner . 2021-07-13

MORE AT Google

Decent food, but online ordering was a pain.

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Colin Watson . 2021-07-11

MORE AT Google

Not a fan of Nando's. Found peri peri chicken to be greasy , chips luke warm and knife needed sharpening. Perhaps a bad day for me!

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John Warren . 2021-07-09

MORE AT Google

Lied about how long a table would take, then they make you order food on your phone but you also have to make you're own Nandos account to order the food, why can't I just order with a human like most other restaurants are managing to do. Not a great experience, Nandos. Poor from you.

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Daniel Yeomans . 2021-07-08

MORE AT Google

Food was ok, but there could be an improvement on the staff front and the training they get, our main courses were brought to our table while we were still eating our starters, so by the time I came to eat my burger it was cold.

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LORRAINE SAMSON . 2021-07-07

MORE AT Google

Honestly fantastic, great, fast and quality food reccomend for anyone in the area or passing through

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Alfie_ theScottish . 2021-07-04

MORE AT Google

Shocking customer service, told I had a 30 min wait then had to log in to an app to find out it was actually going to be a 40 min wait, asked the person who told me it would be 30 mins and basically told yes it would now be 40 mins, no apologies what so ever and when I argued the point I was told to leave!

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Barry Mackay . 2021-07-01

MORE AT Google

Despite restaurant not be full and no people waiting outside - still was told to wait on the table 15 minutes. When seated, it took at least another 15 minutes to take my order manually - this was on monday, not busy at all but they still struggle. After taking my order I waited around 20 minutes for a full platter with 4 sides. Halloumi sticks domne from only one side! Really disappointed. The time from me standing at the door to get my food it was 50 min on not busy day. Other nandos I've been this year would beat this restaurant in every point (speed to seat me down, take order and bring it to me). Wont be visiting this nandos any time soon.

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Kamil W . 2021-07-01

MORE AT Google

Got a table for 4 really quickly.Food was excellent.Service with a smile Well done guys

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John Mitchell . 2021-06-27

MORE AT Google

Food was cold when arrived at table due to shortage of staff was replaced hot when complained but I would not go back again

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Maureen Goodman . 2021-06-18

MORE AT Google

Excellent service as usual despite Covid restrictions. Food delicious 😋

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Donna Ettles . 2021-06-15

MORE AT Google

Great food and first class service

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Graham Taylor . 2021-06-12

MORE AT Google

Nandos has changed the way you order, you now order using your smartphone. Staff refill your drinks. Felt it was well managed and very safe during visit

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andrea stewart . 2021-06-04

MORE AT Google

told my wife she would have to wait 30 mins even though half the place was empty, nothing to do with covid either , made no sense, anyways not our loss, we went to an eatery next door. poor nandos, just poor for no reason

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Faraz Anjum . 2021-06-03

MORE AT Google

All Covid safe, great to order, everything taken to the table.

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Richard Amos (Rowan Gardens) . 2021-05-31

MORE AT Google

The food was amazing.Staff were really helpful & and the atmosphere was great.Would highly recommend going for dinner with your partner,you'll not be disappointed.

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David Canning . 2021-05-21

MORE AT Google

Great staff members, great new changes to the menu with brand new wine list. Can get a table till 10. Weekdays are quiet till 6pm usually and weekends are real busy all day

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Northumberland Smith . 2021-05-19

MORE AT Google

Firstly, the food and service was excellent but ordering online was a palaver. After checking in using the Covid Qr code I then had to scan the code at the table, go to the Nandos website, create an account, give them my email and phone number, give them a password, order my food and then use my Google credentials to pay. Finally I got a lecture from the waiter about why all this was necessary to protect my personal data …. this despite my having spent most of my working life in IT security. Come on Nandos, it isn’t difficult to allow a guest to order food. You really don’t need this amount of personal data.

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David Wells . 2021-05-18

MORE AT Google

Really enjoyed the food, staff were excellent.

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Keith Whittaker . 2021-05-16

MORE AT Google

Service excellent. Food boring. What is all the fuss about?

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Hanger 53 . 2021-05-09

MORE AT Google

Good quality food and really friendly staff, come here often, good prices for what you get would recommend

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ste mckee . 2021-05-07

MORE AT Google

Delicious, food always worth a visit. Waited 20 minutes or so to get seated but worth the wait. I would recommend

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lisa docherty . 2021-05-03

MORE AT Google

Great staff, great food, great location

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Jose Calado . 2021-04-28

MORE AT Google

Food great , social distancing very good, staff friendly BUT had to wait about 20 mins longer than time stated when ordered

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Alastair Field . 2021-01-18

MORE AT Google

Food great as always staff friendly and very helpful

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Gordon Cummings . 2020-12-23

MORE AT Google

Excellent food and service with friendly staff. Always a pleasure to visit.

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Brian Harper . 2020-12-22

MORE AT Google

We came here as a group of 4. The staff were friendly and quick to come to our table when we wanted assistance. We didn't have to wait long and the food was delicious as usual! We felt very safe with the precautions they'd put in since the pandemic.

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Betts95 . 2020-12-12

MORE AT TripAdvisor

Very nice been waiting to have one for a while, wish there was one closer to me.

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darren benger . 2020-12-11

MORE AT Google

Above and beyond- would highly recommend with great staff

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Duncan Walker . 2020-11-29

MORE AT Google

It's a nandos and a very good one at that. The concept is good and well suited to the environment this restaraunt finds its self in. During covid they have made it the best it can be. The staff are very helpful and are nice if your are nice to them. The process has changed and there are some that may think it should always have been like this. I used it for the first time this visit and found it simple and effective. I will be back time and again. 1 scan the qr code outside, this saves you a space in the virtual queue. you can then go and shop as they give you an estimated time on the webpage. 2 your phone bings when your table is ready and you click to say your coming back 3 you get back to the restaraunt and you are given your table. 4 scan the qr code on your table click through the menu and pay for your order( great if you want to split the bill as you can each scan and order and pay on your phone seperatly) 5 they bring everything to your table if you want sauce or a drink refill put the cockerel back up and they come over. This process is simple and effective in the current environment and let's face it you don't eat in a nandos expecting a 5 star restaraunt table service dining experience, you eat there because you enjoy chicken with your variation of spice and your variation of how its cooked and served.

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Kevin Mclelland . 2020-11-16

MORE AT Google

Unfortunately can't come back to this incredible branch for a while as I visited while on holiday.

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Jasleen Kaur . 2020-11-04

MORE AT Google

Sadly very average, decent service but only average grub..........

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Leahcim Rehsif . 2020-10-23

MORE AT Google

Great as always, felt almost normal to be there. Missing the music though!

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nairnmonster . 2020-10-12

MORE AT Google

Really nice Mandi's. Quick service, chicken was decent juicy portions and quick service. Staff really friendly and helpful when I couldn't connect to social distancing website.

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Alan Scott . 2020-10-07

MORE AT Google

Lacking atmosphere. You cannot book ahead whilst we were stopping mid journey on holiday. In the pouring rain were told a table would be ready in 15 mins so had to mull around. Food mediocre, prob won't try Nandos again. Not that impressed and wondered what the hype was bout this chain. Even teenage daughter thought it was just ok.

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Alan or Anne Davidson . 2020-10-07

MORE AT Google

Nando’s Inverness is always of an excellent standard. The staff are very attentive and the food is always tasty. Would definitely recommend, people on here complaining just like a good moan. Inverness needs more of these kind of restaurants

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Rebecca3010 . 2020-10-06

MORE AT TripAdvisor

Mi pareja, mi hija y yo visitamos ayer, y puedo decir que fue bastante decepcionante.Estábamos ansiosos por nuestra comida, ya que había pasado bastante tiempo desde que habíamos tenido un Nando's, y también era la primera vez de nuestra hija.No nos importó el tiempo de espera, eso era comprensible con todo lo que estaba pasando. Sin embargo, en lo que respecta al servicio dentro del restaurante. . . ¿que servicio? No se molestaron en darle cubiertos a mi hija ni siquiera en recordar su bebida. Nos ofrecieron salsas. Cuando fui al área del bar / caja para pedir la bebida, había alrededor de 3 miembros del personal charlando como si no hubiera nada que hacer, ni una buena mirada. Pedí la bebida y el chico detrás de la barra no tenía ni idea de qué buscar.Cuando necesitábamos algún tipo de ayuda, era raro ver a un miembro del personal. Cuando lo hicimos, todos parecían absolutamente desorientados. Ninguno de ellos parecía haber recibido la formación adecuada y, para recibir algún tipo de servicio adecuado, se lo pedíamos al director de turno.La comida estuvo bien. Disfruté de mi comida. La hamburguesa Beanie de mi compañero se ahogó en salsa y se desmoronó, lo que dificultaba comerla. El pollo de nuestra hija estaba muy seco y realmente no quería comerlo; es una gran comedora, por lo que es raro que no quiera comer.Es una pena porque tanto a mí como a mi pareja amamos los de Nando.Recomiendo seriamente que el personal reciba una formación completa

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robyn2312 . 2020-10-04

MORE AT TripAdvisor

This Nando's is closed at the moment.

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Louis van Niekerk . 2020-08-24

MORE AT Google

Great vegetarian and kids options, friendly and helpful staff.

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Ashleigh . 2020-03-14

MORE AT Google

Mi esposa y yo visitamos el parque minorista por unos cuantos 'bobs' y nos detuvimos aquí para nuestro almuerzo. Este era mi día de carne, así que pensé que sería grosero no hacerlo.Por supuesto, el descuento militar siempre es un bono y también tuve que usar una 'Recompensa naranja', que nos acreditó un '1/2 Chicken' gratis. En total, nuestra factura fue de poco más de 21. 00 e incluía dos entrantes de 'Hummus Dip And Pitta Bread' (uno de los cuales se nos dio gratuitamente), un '1/2 Chicken With Two Sides', una 'Green House Salad', una sola porción de 'Cajun Spiced Chips 'y dos' Bebidas sin fondo '. También probamos el 'Perinnaise' por primera vez, ¡qué revelación!Como siempre, servicio rápido y comida que nunca decepciona. Todavía es uno de mis restaurantes favoritos de la calle principal: una 'Recompensa Roja' que esperamos también para nuestra visita después de la próxima.

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CrombyNPritch . 2020-03-10

MORE AT TripAdvisor

Very very bad service I came here every week since it opened the first male manager was the nicest person ever but the lady manager was very rude it took them 1 hour to bring 3 peoples food then another hour because my son and best friend didn't get theres yet because the person at the counter didn't put there meals in very very bad service never going back

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ZD ZD365 . 2020-03-10

MORE AT Google

Me and my partner were here for some food around dinner time on Sunday. Both complaining of bad stomachs the day after, my partner unable to work the whole day. Food poisoning is food poisoning. They do not serve the food fast enough and when its chicken, more care needs to be taken. You have been warned - potential for food poisoning at this restaurant. Staff need more training - that is definite.

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Pavlos M . 2020-03-09

MORE AT TripAdvisor

Me and my partner ate the boneless platter for two with chips, peas and corn yesterday in Inverness. A few hours later, we both felt sick and today I have severe stomach cramps, diarrhea and I have also vomited. It is definitely food poisoning and I am 100% percent sure it's from my meal at Nando's yesterday. Had to take a day of work because of this!

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Solasy . 2020-03-09

MORE AT TripAdvisor

Judging by the size of the breasts. A quail lost its life that day. However it was tasty enough

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A D . 2020-02-24

MORE AT Google

Always a great ambience, great food and very attentive staff. Never disappoints!

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Carolina Cunningham . 2020-02-18

MORE AT Google

Went for dinner last Saturday, I felt standard of service was way below expectation! First of all I ordered a large red wine but was only given 175ml instead of 250 ml! Then we waited 45 minutes for our meal to arrive even although at least 5 people after us were served before us! I requested to speak to the Manager to see the reasons why our food was so far behind in coming. The Manager explained that there was a delay in the chicken wings! Crazy to think a place like Nando’s are ill prepared to not have chicken ready at 17:45 on a Saturday night! Definitely won’t be back! I’ll just stick to Aberdeen and Dundee in the future!!

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Cameron Milne . 2020-02-16

MORE AT Google

Good chicken fast food. Loved their piri piri chips.

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Sophie Poon . 2020-02-05

MORE AT Google

Good lunch time meal today. Relatively new Nando’s to Inverness. Interior layout very nice, service was fair. No chicken livers though!

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GS1975 . 2020-02-03

MORE AT TripAdvisor

Great restaraunt with lots of tables although would recommend booking a table if planning on eating in evening on friday or saturday as can get busy due to being popular. Staff were friendly and polite. Toilets are clean as is restaurant. Will be back again.

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davidgS1262JG . 2020-01-31

MORE AT TripAdvisor

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