Moonsha Japanese Bar & Restaurant in Derby

Would 100% recommend. We had Edamame beans - delicious Salt and pepper squid - massive pieces of battered squid Chilli king prawns - absolutely amazing, so so tasty King prawn skewer - that was good too Bento boxes - chicken, beef and salmon ones were all fab - sauce was amazing. Rice was sticky and lovely Sushi boat - would recommend to anyone who likes sushi Visited for my daughters 14th birthday, service was fab, waitresses all friendly. Nice little novelty of the robot singing happy birthday whilst delivering the food too! Thanks for a brilliant experience

We went to Moonsha on the 22nd for our daughter's birthday meal. As it was a Tuesday evening it wasn't busy. The menu is easy to follow and pictures help with the descriptions, the staff were friendly and efficient. Prices of starters (and some mains) were higher than other places but they were very good. Plenty of choice for mains and again, food was good. All food is brought out by an odd robot, a bit of a gimmick but certainly made us smile. My only criticisms were that there wasn't much choice for wines and maybe a bit more interaction and help with choosing food if (like us) you don't have any experience of Japanese food.

Simply the worst Before I start I must emphasise this is NOT a Japanese restaurant Walked with my son to eat dinner The guy was very welcoming and showed us to our table The decoration would drive any self respecting Japanese person to commit harakiri Massive posters of Mount Fuji with pink blossom and smattering of cheap figures of tradition Japanese dancers And that’s where the good news ends The outrageous prices for starters We ordered Starters Salt and pepper squid 4-5 pieces of tiny bit of smelly squid concealed with tasteless limp batter covered in raw onion and carrot slices Chicken tori karaage Well that was gross fake chicken that made McDonalds chicken nuggets taste like gourmet . King prawns 4 king prawns in a bath of treacle with raw onion and carrots slices Mains Beef bento box and soup The soup tasted like it had passed through the chef not by him The beef was the cheap bland stuff they get from the cash and carry precooked and microwaved or swirled in a wok for effect a horror show in a Bath of gravy, treacle and onion, carrots slices and a partridge and pear tree Chicken bento box Same as above with the same onion and carrot slices in the Bath of gravy and honey The least blonde thing was the boiled rice lump All this was served on a robot that blurted out sickly pop songs from the charts back in 2013 The place had a dirty sticky feel about it like one of them dingy 90s nightclubs I didn’t eat my main and the waiter Saw that and must have given me more respect for not eating expensive garbage . This is the worst Chinese food I have ever tasted avoid the disappointment find a wagga mama it would be cheaper and possibly better

Great meal at Moonsha . Loved the Bento Box, really tasty at a great price. The staff were really friendly and made the evening, I’d definitely recommend.

Ordered 'Absolute Moonsha' dish and along with 2 drinks; English Breakfast Tea & Mojito. The food was absolutely amazing, really tasty. Staff members were friendly and welcoming. Had no problem s with ordering. However, issue was when getting the bill, all of the staff members were on thier lunch and we had to wait around 20 minutes until someone came. Also it is a bit cold in the restaurant, so I advise if you to dress warmly before going there. Toilets could've been improved by being cleaner, floors were dirty. Rather than that, everything was alright. If you are fan of Sushi, this place is for you.

Personale pessimo. Maleducati e scortesi . Ero una cliente fissa ma dopo oggi mai più… ho il bambino piccolo di 1 anno appena che ha urlato 2 volte essendo piccolo … è venuta la cinese al tavolo per dirmi di farlo smettere o la prossima volta di lasciarlo a casa perché a loro dava fastidio ( tutto detto in maniera molto maleducata ) …Piatti buoni ma ormai monotoni . Lo sconsiglio

Awful service and not many in . I know they. Bring out food when it's ready but my wife had not finished her starter... Then my steak was 20.mins later. . The waiter said it was slow cooked . The rice to go with it was out for 15 mins before . No real apologies for the service and only 10 other diners in at the time

We went for dinner tonight as a party of 7 and all ordered the teppanyaki menu. Service was fantastic, we had attentive service, and our teppanyaki chef Bhabish was a-maz-ing- he was so engaging and really made the evening fun. The food was delicious, well cooked and perfect. Thank you to all involved at Moonsha, we had the best night and would happily recommend to anyone wanting a good dinner out in Derby. Thank you!

Freezing restaurant had to keep coats on Extremely rude staff, shouting when confronted them about the food and service Below average food 3 mains came out had to wait 15 minutes before we received the others. Avoid! Extremely disappointed! Ruined a family birthday.

We were recommended this by two couples, so had high expectations. For nearly £40 a head for food, I don’t expect to leave the place hungry, but we all did. The portions were very small, very little meat served with rice and beansprouts. Very little cost of actual food. That was really poor value for money. The food we did actually receive was ok, but certainly nothing special. I expected better than 'just ok'. But the worst thing was the service, and that’s why I’m writing this review. It was non-existent. We had one drink before the meal, then tried to order another before the meal was ready. It was impossible to get another drink for nearly an hour. I was walking around the restaurant trying to find someone to take an order. I asked the cook if he could catch someone. I went to the bar to get them myself and they wouldn’t serve from the bar. In the end we had all finished eating and were about to leave when the drinks arrived, so we sent them back. Too blooming late! This food is very salty and lots of soy sauce as you would expect, so you need a drink with it. I spent the whole of the meal dehydrating and trying to find someone to take an order. Not at all enjoyable. I did complain when I was there but they weren’t in the least bit interested. I appreciate that everywhere has staffing problems at the minute, but if that is the case they should take less bookings. Moonsha phoned me on the afternoon to confirm that we were still coming. At that point they would have known they were short-staffed and could have set expectations. I’ve been to teppanyaki before and they were great fun. Lots of entertaining flipping and flicking food with clever knifework. There was none of that here. The cook flicked some egg at each of us to catch in our mouths before he started cooking, but that was it. Absolutely no other show at all. He may as well been stood cooking burgers on a bbq. Very boring. This was a special occasion so we wanted to go somewhere special that we hadn’t been to before. We should have gone elsewhere, or could have had the mother of all takeaways instead. We definitely won’t be going back here again and I would like to set (low) expectations for anybody else. At least until they sort staffing out or take fewer bookings. And serve reasonable portions. And put on a bit of show! That was the worst restaurant experience I can remember having, and very expensive for the privilege.

I went to this restaurant for the first time this evening. All of the staff were friendly and welcoming. My waiter helped me to choose an excellent Japanese beer. The food (a bento box with prawn tempura, and miso soup) was brought to the table by a robot! I have to say it was excellent food and I had a thoroughly good time.

This may be the best asian food I've ever eaten, service was great everyone was friendly, the teppanyaki chef had humour and flair, the food tastes absolutely amazing, also the cat food serving robot is quite funny I love it

Oh wow…what an experience. I have been wanting to visit this restaurant for some time! We originally wanted to book a table for 9pm but was told if we wanted the Teppanyaki we needed to be there for 8:30pm, and I am so glad we did! When we arrived we was met by a lovely host who was so warm and welcoming. The service was personable and the food was absolutely beautiful and cooked to perfection! The cook was Bhavesh and he was 10/10! His food was not only incredible but his banter was on point too, it was a really enjoyable evening! We met a lovely family who were regulars and gave us all the top tips on what to order (Thank you so much). Overall I am sat here with the biggest smile and the fullest belly! Thank you to everyone and we most certainly will be back soon!

We had the teppanyaki table, the service and the food was brilliant. Would definitely recommend and will be returning.

Disgusting food, not a Japanese restaurant. We came here because the good reviews from Tripadvisor. This is not a Japanese restaurant but is a Chinese takeaway restaurant. If you are looking for authentic Japanese food, avoid this restaurant. They can’t even make a good sushi rice ramen soup , katsu sauce and green tea . Ha ha ha .

Visited the restaurant very early on a weekday evening, so we were the only ones there for the majority of our time. As such, the atmosphere could have been a little better, but as to be expected when dining so early. The staff were very...

Great experience at the teppanyaki grill. We arrived early so got plenty of attention from the chef, but he wasn't overbearing. The chef himself was very entertaining with chat and grill skills. Delicious food cooked expertly. Highly recommend!

Came here a few weeks ago and on my way for another trip. Absolutely delicious. Freshly cooked, speedy service and friendly staff.

Working the tonight and fancied a bowl of ramen to get me through the shift. Quick phone call and they said ready in 5 minutes! That should have been a red flag. Looking forward to my seafood ramen, described on the menu as being ‘big...

The katsu curry was aberage, however the food was not as described on the menu. The tuna sashimi tasted horrendous as did the sushi. The chicken skewers were undercooked. To top it off the driver couldn’t find the house then didn’t believe me that he...

Ordered sushi for collection on NYE. Sushi was ready on time and was really fresh and beautifully presented. The little dessert added for new year’s eve was a nice touch. Thank you Moonsha

First of all we waited around 10 minutes to order drinks, we were sitting at the teppanyaki table, we ordered off that menu and also asked for a sushi menu for starters. Sushi order never taken, drinks were slow and we kept asking to order...

Oh my! So many things to say! In a summary: arrived at 7pm. Drinks order was only taken at 7:30 after we had to ask someone to take it. Beers arrived at 7:45 and not very cold. Food ordered was getting delivered to other tables....

Delicious sushi and lovely presentation, highly recommended! I love Japanese food and Moonsha is the best Japanese restaurant in Derby.

I went there a couple days ago with the family, the food was absolutely disgusting, the place stunk of oil and the customer services was terrible. The restaurant atmosphere was dull, boring and cold. The food was shocking! My sisters noodles was under cook with...

Refused to listen the below reviews, had a really pleasant meal and the service was very good. The Bento Box was really tasty. Recommend!

Went for the last day of the eat out to help out. Been twice before and been ok but this time Wow!! it was shocking!. Took over half a HR just to take the drinks order to be told they had ran out of Asahi...

Very poor service! We were waiting to order food around 30 min! Waitress was very angry and didn't apologise! High prices! Fortunately we had 50% off! No chance to visit one more time!

We thought we were "eating out to help out" and ended up "walking out"! We are a family of 4 and we were left to study an extremely limited (and very expensive) menu and when we politely asked for the main restaurant menu we were...

I know this meal was booked for the help out to eat out period. I just hoped that the restaurant would have acknowledged that we chose them to help them out. We Booked a table for 8.30 ,nobody acknowledged us on our arrival. I went...

appalling service, in 2 hours we had only had starters and at that they managed to forget one. Main course came after complaining and they forgot a main as well. Would not recommend and will never return.

Rang to book, the guy said no booking requirements, just turn up. Got here 7pm, waited till 8pm for a table, he then said they were fully booked, but had he told me this, I would have gone elsewhere. For arrived for 2 of us at 8.30pm, its now 9.10pm, and the last main course has just arrived. All food was Luke warm. Never again. Tasteless, prawns were soggy, nothing crispy about the crispy food we orded.

Food quality was good but the service was appalling. It took constant effort to get any attention for food or drinks orders. Then, when the food eventually arrived it didn't all come. I had to ask for the food I had ordered three times and in the end didn't even bother asking for it all, so we paid and left. A meal for the 2 of us took 2 hours 15 mins.

We've eaten at Moonsha a few times over the years and always enjoyed it. Decent Japanese food with a bit of atmosphere. It has been a long while since our last visit and it is post lockdown. It was quiet this evening and service was slow, but the staff were very polite, smiley and friendly. My tempura bento box arrived first and I didnt want it to go cold or soft so after a few mins started to eat alone. Then my husband's bento box arrived. We had almost finished when my daughter's ramen arrived. And then 5 minutes later, the last 2 dishes arrived. It is nice to eat together and as the restaurant was very quiet, not sure why this happened. Bento boxes were okay,iceberg lettuce addition odd, not as good as I remember but the tempura was good. The ramen dishes were disappointing. The noodles were obviously precooked vac pac style and the broth very sachet synthetic tasting. Im hoping they will get back to slightly more authentic flavours and from scratch cooking.

Shocking. Service was very slow and very poor. Sat for 25 mins without any acknowledgment of table ready , no offer of drink. When finally at Teppanyaki Bar, another 10 mins passed before we had to ask for a drink. There was no explanation of menu and when we asked for a sushi menu was just ignored Add onto this there is ZERO social distancing in place, we even had to share menu with another family! We walked out before the food, as chef was yet to appear. Wouldn’t recommend to anyone.

I’ll start on a good note. The food was lovely. That’s about all I can say. Considering we ate there post lockdown I was expecting more to be honest. No test and trace details were taken, and we were sat next to another family even though the restaurant wasn’t very busy. We both ordered a set menu, but half of the food never came out. Were we supposed to share the one bowl of miso soup? No sashimi as advertised on the menu either. For the amount of food we ate (not a lot!) it took us 2 hours, 40mins of that we were ignored when trying to ask for the bill. Overall a terrible experience.

First proper meal out after lockdown.Had the tempura,scallops and 2 different bento boxes.Hand gel on entrance.Waiters mostly wearing masks and young folk trying on kimonos to take selfies.Food lacking in flavour apart from my teriyaki chicken which was sitting in a sea of strong sauce.Can’t wait for Mount Fuji in Brum to reopen!

Post lock down visit so it is hard to say what this place is like normally. My guess is it’s fun when there are people sitting up at the bar eating, but it was a bit flat last Thursday. I really enjoyed the scallops with Japanese Mayo and the rest of the food was less good than other Japanese food I’ve eaten in the UK. Also a little cheaper. The staff were friendly and helpful. When things are a bit more normal it will probably be a good place for a fun night out rather than fine dining.

Rude staff and very very slow service. The waitress has an attitude problem. I have been three times with work now and bad experiences each time. Most recently, there was 9 of us, the food all come out separately with a big delay between food. One dish was wrong and the waitress argued with us that we were wrong. We got there at 5 and we were the only people there, so can not understand the slow service. The sushi was poor, didn’t taste fresh. Would not return

Birthday party - 30 people. Because we had such a large booking, the restaurant asked us to order from the Teppanyaki menu, and choose our food a few days ahead of our visit. Totally reasonable. But unfortunately, MANY things went wrong on the night:1. The first and last people received their food 1 hour 25 minutes apart! They didn't offer any snacks, starters or drinks while we waited.2. The 'teppanyaki' was NOT teppanyaki. I paid £20 for a stir fry and fried rice. We sat round a normal table, rather than the teppanyaki set-up.3. The food was not Japanese. It was Chinese. 4. The prawns were dubiously undercooked.After, we'd booked to do karaoke upstairs. Two more problems:1. The room was unheated - it's January. It was FREEZING.2. The karaoke machine wasn't working. We hung around for over an hour before giving up. They didn't apologise or make any suggestions to solve the problem.What a pity this party's careful planning was ruined by such incompetence and lack of care! The restaurant wasn't busy at all, so I can't see a reason for these problems.

Absolutely dreadful experience. Food for some people took ages, none of it very good (better food and service at a Wagamama). Hung around for them to try and make the karaoke work, gave up. Just awful from start to finish and will never go back.

I attended this restaurant on the 07/12/2019 with a group of 20 to celebrate a friend's 30th Birthday. The table was booked for 7pm. The order was taken at 8pm (with encouragement), the starters were served at 9pm, and then 'some' of the mains were severed between 10pm and 10:30pm. This customer waiting time was beyond ridiculous. I have noted a previou review that states "If you choose to go to this restaurant, don’t choose the table service, choose the stools with dedicated chefs. The people at these stations seem to get better service and have a better time.". I can support that review because throughout the ordeal my and friends and I watched in awe of the other customers while their personal chefs delivered a well rehearsed routine that was less about cooking and more about flipping an egg onto your head. Pathetic. It's a restaurant. Get the basics right first like serving customers, then worry about the egg flipping. Anyway, once we had observed the finale of the novelty act for the 5th time we twigged that many of the "stool" customers has arrived, eaten, paid, and gone leaving the poor relation "table service" customers wondering where there food was. The friends that I went with are a resilient bunch and have the patience of saints; keeping ourselves entertained with a good old game of 'Heads Up!' that rivaled the acrobatic eggs over at the "stations". Enough was enough at 9:45pm when I sought the manager which turned into a different kind of game of 'Guess who?'. In the interests of those that are unfamiliar with 'Guess who?' it is a game where each player chooses a mystery character and then using yes or no questions, they try to figure out the other player’s mystery character. When they think they know who their opponent's mystery character is, players make a guess. In time identified the manager and it was clear that he was having a tough night having been one of the gymnastic chefs, barman, waiter, baker and candlestick maker. He made a promise that the food would be ready within the next 20 minutes. That was unfortunately an empty-promise; food came out in dribs and drabs that was either hastily put together, cold, or part cooked. We then left without an apology being bid farewell by a rattled waitress with the manager with his head in his hands. Ultimately this was a terrible dining experience that was made bearable by the one choice of larger and great mates. If you acrobatic food over quality and customer service then this is the place for you!

After planning ahead to ensure a lovely 30th birthday meal with 3 visits before the day to check everything was ok, I was fully let down on the night by manager and staff who now having u all sat down didn't actually care. Had to ask 3 people to take our order after 45 minutes of being ignored. Waited ages for starters which mostly where bland and cold. Not one person came to check we had everything, the guy bringing the food out did not know what the dishes where called or spoke good English so we had to try and work out if it was something we had ordered. Table got cleared an hour later only to be waiting well over an hour and half for mains to come out. This only happened after complaining. No apology at this point . Again no staff came over to explain delay or apologies. All other tables had eaten and left even though some came in after us. 10:30 pm and we just started to have mains come out ( 3.5 hours later ). I would love to say it was worth the wait but not the case. Not everyone got their meals. Complete shambles and a shocking 4-5 hours of terrible service average food and not being made to feel special. Unless ur a small table of 5 or booked the over priced tapanyaki tables where u get a dedicated chef don't bother going.

A friends 30th birthday with a group of 20+ on a centre table seemed great upon arrival at 7pm.I was looking forward to the night ahead having never eaten Japenese. The atmosphere was great, surrounding tables being entertained by chefs juggling eggs and such like, cheers and laughter all around.It wasn't until around 8pm that we realised that the entertainment for the other tables was merely smoke and mirrors which made us forget that we'd been having to go the the bar for our own drinks for the past hour and our food orders still hadn't been taken. At some point an hour or so later some starters arrived... Some didn't. I don't know if the staff were laughing at the situation or laughing at us, but they didn't seem to take it seriously. 10.30pm came, still, mains for some, others not. A very disgruntled waitress shocked at why the table didn't pay (to be fair the manager agreed this). Definitely a first for me when the chef leaves before everyone has been giving a meal. Just to summarise, like I said, I was excited about trying Japenese food, as I'm still awaiting my meal, I still hold the same excitement for trying Japenese food.Top tip - call up the restaurant 4hrs before to place your order and it may... Just may, be ready in time.

Don’t bother, went with a party for a friend of mine. We waited 2 hours for our starters, in such time we spent approximately £24.99 each on drinks, after such the very tasty starters arrived.... in dribs and drabs, some had finished by the time others had started. Main meal time! And here is the good bit. Some had eaten.... others hadnt.... a good 4 hours after we ordered...... the chefs had gone home..... the restaurant had told us that no food would be cooked as the chefs had gone home, it would appear that 28 people had been forgotten about! Wow! What a way to treat your customers! Don’t bother, unless you are involved in the main event then they are not interested and at £4.80 a pint (of cheap lager) it’s not worth bankruptcy. Save your effort and go else where.

Table booked for 7pm, starters didn’t come out until 9:30pm and they were staggered so people had finished before the next came out. By 10:30 pm we were waiting for 6 main meals that seemed to have been forgotten. By 11pm we were still waiting for 2 main meals and we’re told the chef had gone home. It’s 11:30pm and I’m yet to have my evening meal! Awful customer service, the food we did get was terrible. I will never visit again!

Table booked for 7pm, order not taken until 8pm. Starters came out between 8.30-9.15pm and main courses didn’t arrive until 22:45 mostly cold and one didn’t arrive at all!!! To be told there’s no chef left in the kitchen to even cook it now so one of our party of 20 had to sit with no food. No apology, no updates, absolutely shocking and not acceptable. Then you have the audacity to kick off that no one wants to pay for their meals after waiting 3 hours to eat them, or not as the case may be! no one wanted to eat them but didn’t really have a choice after waiting an eternity and trying not to ruin a friends 30th birthday! Won’t be visiting again in a hurry or recommending to anyone!

I’ve never had to put on my jacket in a restaurant before, but now I can check that one as well. Plain sushi (but what did I really expect two hours drive from the coast ). OK menu, but what keeps this place going is the Teppanyaki show behind the bar. Once you’ve grown tired of «chefs» napalm-treating the food or juggling with their tools, you have to rely on the food. Which was... plain. And you risk freezing your b***s off! Seriously. Too expensive by far.

came here with my friend for the first time. was expecting great things and it did not disappoint. started with a mixed sushi platter. all was tasty. then the tempura platter. again was delish. the had the chicken curry. it was very nice and full of flavour. the chicken was tender and the rice was perfect. service was just right. price was right for the service and food. so if you want quality come here. i am already looking forward to coming back

My wife and I finally tired out this restaurant, and I'm glad we did, once we ordered the food was cooked quickly and to a great standard, we did order far to Much, luckily we could take it home. The food looked so good just kept wanting to order more, will deffinatley be visiting again

Me and my partner are huge fans of Japanese food and decided to try Moonsha after moving to Derbyshire.

Turned up when the restaurant was closed as they have recently changed their opening hours and I had not checked however the friendly man who appeared to be managing the place that day still served us while they were closed, he was very friendly and the food was incredible, would definitely reccomend.

Decor is similar to a Chinese restaurant, not such a great atmosphere. Staff were fine, however the food was not up the standard.

If you choose to go to this restaurant, don’t choose the table service, choose the stools with dedicated chefs. The people at these stations seem to get better service and have a better time. The food was ok not amazing. Don’t do the karaoke, the private room has a limited song list, and poor interface. The main room system, microphones were broken, and the wifi and system jumps continuously. Was told that the system was working perfectly as we stood there and watched it jump and skip. Was told I could have an hour refunded, didn’t happen. Just stay clear of the karaoke.

Four of us went recently to the Tepanyaki Bar at The Moonsha in Derby. The food was excellent, a really good choice of fresh meat,poultry, shellfish and fish. The food couldn't be fresher as it is cooked in front of you by a top class chef, who is not only an excellent chef but also a showman who will keep you thoroughly entertained throughout your meal.

I have visited Moonsha on a number of occasions over the past few months, the food had always been fantastic and the staff are so friendly. Its nice to see its not overpriced compared to a chain sushi restaurant such as Yo Sushi, I would say the sushi was much better too, very fresh!

We ordered a tempura set, sushi set and some extras of gyoza and muscles and teriyaki beef. It was all nice, but only that, nothing that we thought - oh yes we’d get that again or draw us to return. Overall a bit pricey for what was delivered. Best bit was the plum wine!

Me and my partner have ordered sushi and it was by far the worst most disgusting sushi I have ever been served! The fish was terrible, like chewing gum, with a disgusting apearence... We just ate the pieces wish surimi (surimi served in sushi says a lot about the place) and just couldn't eat the pieces with fish... It was extremely expensive (30£ for 10 pieces of 'sushi' + 2 still waters)... The service was bad and unfriendly, there were layers of dust in the windows ....I don't recommend this place to anyone!

Visited several times and the food has always been great but the staff and service are disappointing. Food was served quickly enough,tasted and looked amazing but in the middle of the meal we were asked if we were the couple that had previously dined and dashed based on us being a black couple which i felt was extremely offensive and inappropriate to ask us this. This happened a year ago and we decided not to go there again but our love for sushi got the better of us. Went back February this year and after our meal i handed over the correct amount only for the waitress to come back after going to the till and said we were £4 to £6 short when i clearly handed over the correct amount with a tip. We quietly paid the extra with the tip and politely walked out but this is the last time we will be dining there or ordering take out. Very nice place and amazing food but only 1 staff member has managed to ruined it for us .

Fab meal out with friends. Service was excellent and the food was amazing. I would highly recommend.

Pretty much the archetypal Chinese people do Japanese food restaurant - Chinese decor and staff, (very good) Chinese style fried rice. The sushi set was presented nicely and tasted fresh, but in my book small prawns don't count as "a piece" in a 22 piece sashimi set. Service was above average. Kids plastic plates a plus.

Very disapponting, ordered bento boxes after a long drive from Kent - cheap ingredients, wet salad, charmless and defensive service. On the plus side sushi was OK and the interior of the place fabulous but we were the only customers - so I should have known and beaten a quick retreat. This is actually Chinese and not Japanese.

We were the only people in the place on a late Sunday afternoon and were treated very well. The lady was attentive without being obtrusive and helped us with our choices as we had never had Japanese before. We thoroughly enjoyed the food and experience. We will be back

so cut the story short i ordered veg and he order fish. When order came i asked waitsress "which is veg" only to be responded with an arrogant "well this is what you ordered" answer! I clearly told her to calm down and that i was just clarifying...another (older woman) butted in and attacked me because we got so fed up of explaining. We ate one edamame and one piece of veg sushi and a sip of drink begore we decided to leave and enough was enough. She grabbed my arms, scratched me and ignored the fact that i told her numerous times i was pregnant. I eventually attacked her back as enough was enough. Tye chef even came out after us and explained he saw exactly what happened and he undertsood our side. We have been wanting to come here for weeks and finally when me and hubby got time without the kids this was thr first place we chose. BOY DO WE REGRET IT...SHOCKING SERVICE

Would give zero stars if could but have to give one. Booked for 7.30pm. Arrived a few minutes early and told to sit and wait. Ordered drink as they insisted but nothing said. At 7.50 still nothing so queried to be told tappanyaki bar now ready - seemed to be only one chef who was cooking for large party, no chef at ours. Got starters after 8. No apology for wait etc or explanation. Then sat and waited, and waited. Chef appeared from large party about 40 minutes later and proceeded to entertain the larger party sat with us, completely ignoring is. Finally, after 9pm, got the first of the mains. However nothing special, added to the party of sixes meal which was cooked with ours. The vegetarian meal next to us seemed to be cooked with the same utensils! Complained about lack of service, explanation and long wait. Turned out the couple next to us were booked an hour later and they finished their meal at the same time as us. Absolute rubbish. Poor service, saki offered to say sorry but basically evening ruined. Will NEVER eat there again. AVOID. Apparently not enough chefs - should have told us before sitting down, not at the end of the meal. Left after 9.30 having spent only about 40 minutes with any food.

Returned back to Moonsha (not for an anniversary this time) and safe to say I am still impressed. The restaurant hasn't changed much and neither has the great food.

Visited here several times with friends and family and it’s a great night out . The teppanyaki is great and the chefs keep everyone entertained during the whole cooking process. The chefs will get you all involved and everyone enjoyed the night out.

Fab find while visiting Derby. Amazing Japanese food and reasonable priced. Lovely atmosphere and staff are very friendly. Definitely worth a visit.

Fancy trying Japanese food? Moonsha is located one street away from busy Friargate with its plethora of bars and restaurants. The interior is large with two options, a normal table or the teppanyaki island in the centre with the chef cooking and entertaining the diners, and if you're a guy inevitably getting a little involved with egg and food catching (which often doesn't end too well!).

We went to Moonsha this last weekend on the recommendation of a friend and didn't regret it at all.

I recently visited Moonsha with my partner and another couple upon a recommendation. We'd booked for 5pm so were the first table in the restaurant. We were greeted promptly, seated and cared for by the staff.

Been here a few times usually with the family for teppanyaki. The food is always top notch from starters to mains. The teppanyaki is great fun. Our last visit had us all laughing and enjoyed the whole evening. Can’t recommend this place enough. Love it!!

Me and my partner visited here as a random google search (bit risky I know) but the food was great we had a set menu and sat in the centre table with the chef cooking in front of us. He was very funny and chatty and got us playing games such as catching food in our mouths and going behind the station to throw eggs in a hat in our heads. Very daring but great fun! Nice staff friendly atmosphere. Our food was a little pricey but it was fine as portions were huge.

Me and my boyfriend have been here twice. The first time we came was our first date and we came again recently after nearly 2 years. And both times they were spot on. We had gyozas, eel (unagi) Nigiri and a mixed katsu between us. Then my boyfriend had the chicken teriyaki bento box and I had the duck donburi and again but I were totally amazing, we ate every last little bit of food. I had the Skittle cocktail and it was one of the best I've ever had and I'm quite fussy with cocktails. The atmosphere was relaxing and chilled. The staff were lovely, friendly, attentive and smily :) it wasn't over priced at all either, definitely worth the money. I would recommend people try it, it's something a little different to all the generic restaurants you see everywhere. Thank you so much Moonsha xx

Absolutelly delicious food with very good prices and freindly staff, definitely my favourite place in derby

Aunque se llame restaurante japonés, está regentado por asiáticos que desde luego nunca han viajado a Japón. Bastante sucio, comidas más que regular y el espectáculo de un chino gritando como si estuviera cocinando en directo es bastante pobre. Decir que la señora mayor que atiende, que yo creo que es la dueña, es muy simpática y trata de ayudar en todo lo posible.

The food range has mixture of Japanese and Chinese food. Flavours are good and very tasty. And a very friendly lady boss as well

Came here for a Sunday lunch, the place was very quiet but the service was brilliant. We were struggling to choose our food from the big variety of dishes so the waitress helped us with her recommendations. We had scallops as a starter (mouthwatering!) and then a tempura bento box and noodles with beef for a main. Everything was served pretty quickly and tasted amazing.

Went here on a Friday night for dinner. We only had sushi so can't rate the rest of the menu, but the food we had was fantastic. Service was great, can't wait to go back.

Came here with family tonight, it was a quiet evening for a Saturday night but I imagine everyone had stayed at home and had a bbq in the sunshine!

We have been eating at Moonsha for years and always had good food and great service. Because of this we always tip at least 10% of the bill. We found out on our last visit that the tips are kept by the management not shared amongst the staff. Until this changes we will not be eating there again. Good managers share the tips to motivate staff and do not take any for themselves.

According to my japan-ophile friend, this is as good as it gets. Have been here three times, and very much enjoyed it. It is expensive, and the Tepanyaki set meal is a lot of fun to do once, but for a more adventurous meal, I'd be using the A la carte menu.

Great place for a birthday meal.

We visited here for a birthday lunch, it was very quiet but we had a fabulous time and the teppanyaki bar where the chef cooked and entertained us was fabulous entertainment and really tasty food .the people with us also had the Sushi which they thoroughly enjoyed I opted for the gyzoa which I found where the most delicious ones I have had ..Would thoroughly recommend this and cannot wait for an evening there where we can experience the karaoke bar too, oh and brilliant value for money

Visited last night. Very disappointment. We did the tapanyaki/hibatchi selection. We had the Niku set. What basically was cheap poor Chinese food. Bamboo shoots, chewy meats in plum sauces and dry egg friend rice. The only nice part was the steak, but was served with Chinese stir fry veg. As someone who has been to Japan a several times I can say hand down this was not Japanese food. They didn't even use glutenous rice what is a basic and staple for rice in Japan. Years ago the hibatchi was entertaining and authentic. Now it is tired and cheap with out the price tag to follow. For the 2 of us 1 Niku set and one cheaper sakura set, tap water and a cheap 120ml sake hakkasan what was extremely over priced we paid £92!!! A Chinese takeaway would of been nicer. I'm not sure when moonsha started cutting there produce and substituteing ingredients, but we certainly won't be returning again. If you want a take of Japanese food, this is not the place.

I hosted an evening meal for 30 business guests at Moonsha. We sat around the Teppanyaki, started with sushi and sashimi tasters and then went onto the Teppanyaki set menu. It was the perfect evening! The food was great, the service was great, the Teppanyaki chefs were entertaining and the whole atmosphere was perfect. I’m very grateful to Moonsha for satisfying everything I wanted for this business dinner. I entertain guests here a lot and Moonsha always do a great job. I’m looking forward to my next visit. Thank you. Dan.

I've been to Moonsha many times over the years. The food has been constantly great, I've never eaten anything I didn't like there! It's probably my favorite restaurant in Derby!

Really enjoyed our visit here.. the menu has so much choice. I had the chicken teriyaki box meal with vegetables... they was cooked well and the entire dish was really nice - I'd come back here again!

Me and fiancé always come here, absolutely love it here! The staff are always friendly, the food is amazing and the place is so lovely! Came tonight for his 21st, the usual staff we talk to bought him a dessert out and sang happy birthday. Would always recommend this place to anyone!

Thanks to everyone who has been doing well and the best time ever for my family and friends. The restaurant was very good for the price and the food was delicious and the service was great. I would definitely recommend this restaurant.

We went here on Saturday night, had a table booked for 6 people, which we were shown straight too after ordering a few drinks at the bar as we didn't all arrive together.

Distinctly average service all night. A big party of us....over 30. My wife didn’t get most of the things in...

Lunchtime menu was good value, ordered the unagi bento and it was the biggest portion of unagi I’ve had in...

With my OH soon to go on a trip to Japan/China and my son recovering from a broken leg we...

My wife decided to take me to Moonsha as a birthday treat tonight. We’ve been many times in the past...

At first glance, the restaurant may look like a karaoke bar from the outside, and once we stepped inside, it’s...

Visited with 3 other friends on Saturday evening and ordered chicken Katsu curry. (Image attached)

Visited here in the week for Teppanyaki, staff were friendly and helpful. There was lots of choice on the menu. We sat around where the chef cooked our meals in front of us, this was fun to watch like a performance. You can adapt your meal to what you want by asking the chef. I can imagine this is good for vegetarians/vegans too. We got really big portions and food was delicious. Only slight issue was the lack of wines. I would definitely return.

The food is always good here when we visit. The menu is pretty big and the variety doesn't detract from the quality of the food. Good meat, fish and Veggie options. Wine list could do with improving though - only white red or rose.

This was the first time we have been. The food was great and plentiful. We got to watch our sushi being made too. Being both vegetarian there was quite a lot of choice on the menu. I had a bento box of vegetable curry and it was really good and very filling. I also had a green tea cocktail (mocktail) that was perfectly balanced in sweetness. My friend had various sushi and the vegetable curry. We both enjoyed the food and the lady serving (Helen? She makes all the desserts) was friendly and helpful. All in all I recommend this place and am looking forward to going again. You can view the menu on their website so it gives you an idea of prices but I didn't think it was too expensive.