Based on 4.519 opinions finded in 2 websites
Based on 4.519 opinions finded in 2 websites
Opinions
Lovely atmosphere however surprised to see the amount of people on tracksuits and hoodies. Seeing as you state there is a dress code it would be nice if you stuck to it. That is my only criticism tho. Food was beautiful and very tasty I can definitely recommend your rib eye steak and bread board. Our server was lovely and we wish you all a very happy Christmas
Flumpy32 . 2021-12-21
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Sunday lunch with friends (4 of us in total). We chose from the festive menu and were allowed to swap a fishy starter that wasn’t available for an alternative fishy starter from the non-festive menu which was appreciated. Sat by the fire which was well-attended and made our visit more cosy. Food was delicious and came promptly but without making us feel rushed. Special mention has to go to our lovely waitress Amy who was attentive and friendly and noticed when the bar had actually made alcoholic mojitos instead of virgin ones and switched them before having served them to us. It was a birthday for one of our party and she arranged a little candle and birthday message for dessert. A lovely touch. Thank you for a lovely afternoon!
Sarah B . 2021-12-19
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Work colleagues Christmas night out, great food as per usual, great cocktails although a tad disappointed you couldn’t offer some of the Christmas cocktails . But a special shout out to Carol outer waitress who was fantastic,friendly and lovely I couldn’t wish to have a better waitress
SarahP4438 . 2021-12-18
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Haven’t visited the restaurant yet. I have been trying to contact them for over a week to confirm the time of my booking for Christmas Eve and it is literally impossible to get through to them. Every time I call it just rings out and goes to voicemail, leave a message and nobody calls back. I have also contacted and requested an email online but again received no response. Surprised and disappointed that a business like this is lacking in communication.
Lauren B . 2021-12-17
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Six adults two young people Festive Menu. £275 all in. Excellent food and service especially from Amy our server. What's not to like ? One large table and a number of fussy eaters. Very comfortable.
Roger C . 2021-12-17
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We visited here on a very busy weekend hence why there was no beef dipping sauce. We were disappointed. However the substitute sauce we did try was very nice. There were a few items on the menu that weren’t available to which this also disappointed us. Our waitress Amy however gave recommendations on what to try and great knowledge. Her service alone pulled the evening back from being disappointed to leaving very happy. Very attentive and smiley. Over all the experience was a good one bar those few hiccups. We will definitely be back and hoping for beef dipping galore!
Freedom62709258727 . 2021-12-15
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Carol our waitress was very polite and helpful and I believe she should be given special notice as she is outstanding
E4931ZYgeorgee . 2021-12-11
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Had the best time … the food was amazing as always . No beef dripping sauce but Carole our waitress was amazing . Nothing too much trouble and she was happy that we were having a good time .lovely lady . Thank you Carole
AlisonH317 . 2021-12-11
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Had an amazing meal last week, food was cooked to perfection. We were served by Beth, who couldn’t do more for us! I’ll be back for her service alone.
Paul M . 2021-12-09
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I still stand on my view of Miller & Carter being an expensive place to eat, but we had the lunch menu and I will say that it is pretty good value for money, more so considering the price of the full menu, the waitress we had was very good and gave an excellent service throughout. Only downside was the toilets could have been cleaner but that is a minor thing really. We certainly enjoyed our visit :)
Durks65 . 2021-12-06
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A star service from Carole today, she met all our needs and was very inviting and friendly! One of the best M&C restaurants in Birmingham.
621roxanned . 2021-12-04
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We had a fantastic meal here tonight, food was excellent but the service really was 10/10 all thanks to Carole. She was so lovely, friendly, wonderful service and she really is a credit to this restaurant. Thank you again Carole and Merry Christmas ! X
H4633DQtiffanyt . 2021-12-04
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We visited Miller and Carter for our work’s Christmas party. We received a warm welcome on arrival,and after a few pre drinks we were shown to our table , where we were introduced to our wonderful server for the evening, Carole. What can i say about Carole. She was far and away THE most friendly server I have had in all the places I have eaten. Nothing was too much trouble. She took the time to make sure we were not just customers but more like friends, with excellent banter with all our group. Service was excellent , the food was excellent as always, and arrived quickly with good time in between courses without being rushed . I would definitely recommend this restaurant, and if you manage to get Carole as a server, your experience will be that much better.
DavidBunting . 2021-11-27
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Extremely friendly service with a smile. Carol was helpful and knowledgable of the menu, giving us great advice on food choices. Meal was delicious. Nice atmosphere. Had a really enjoyable evening.
nataliemW7604EA . 2021-11-25
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Top service. I came here for the date night menu, and the food was as good as as ever. Our waitress for the evening, Carol, was attentive from the moment that we arrived. The food was good value for money, and it always makes a difference to have good service with a smile.
Mel_180987 . 2021-11-25
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Carol was utterly attentive, couldn’t do enough for us. An absolute credit to the company. She was amazing, really made everything just perfect for our rare night out x
Shane D . 2021-11-25
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Visited to celebrate our daughter's birthday and had a table near the kitchen - lovely and warm. The menu looked amazing but we opted for the fillet steaks which we love. These were cooked to perfection with lots of flavour. The food was piping hot. Our favourite waitress Carol served us and really made the evening special, with a lovely birthday treat for our daughter. Such an enjoyable meal, can't thank Carol and everyone enough. Will be back soon x
diner0909 . 2021-11-21
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First time here but the service was impeccable the food was outstanding i can't fault anything and will definitely visit again,
stray c . 2021-11-21
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We were severd by Carol at the hagley Road miller and carter!! What a lovely lady and fantastic food and service!! Recommend the fillet of beef and beef dripping sauce!! Amazing!! Thankyou Carol x
rachaell768 . 2021-11-20
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Just had a lovely family meal. It was made even nicer by Carol who was attentive and friendly. She made sure we were well looked after. Food was tasty, steaks cooked right. Kids portion great. Overall a lovely experience. Thank you Carol!
Maria T . 2021-11-20
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Carole is the best waitress ever needs a pay rise xx we love her so much xxxxxx shes the best xxxxx we love u caz
247joleneg . 2021-11-18
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Visited many Miller & Cater in the UK, they are great. But this branch is the worst one at all. Two of the six meals came incorrectly, overcooked and dry. (See the attached pics. We ordered medium rare steaks, you can see two steaks were different but we ordered same thing) We asked for replacement, but manager argued the food is not overcooked. When replacement came, the food was undercooked. The worst customer services of Miller & Cater branches. I made a complaint, the same manager replied me which is useless. She didn't feel apologised at all but offered me discount on the bill. But I didn't accept it because discount is not what I want.Kitchen staffs with low hygienic knowledge even during pandemic of COVID-19. No face masks but talked and laughed out loud during cooking and preparing foods. Imagine all the spray of droplets on foods..... Manager replied because it is not a legal obligation to wear a mask within the work places anymore. I want to say masks may not be necessary but as a hospitality industry, when you wear a mask, you protect customers as well as yourself.This was my first and last time visit Hagley Road branch. Not recommended.
wing_146 . 2021-11-16
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Came in on saturday evening for my 40th birthday was greated and sat quickly and was served by a lovely lady named Carol she was so warm and friendly and made us feel at ease as it was one of the first times we ate out together as a family since covid, the meal was fantastic and the service was superb she such a credit to your team thanks again will defiantly be back as a family for next birthday event!
I713LKgracec . 2021-11-08
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We had a very enjoyable meal with family, some of whom we hadn’t seen for over 1 year. Amy our server was very attentive and extremely helpful.
Jayne C . 2021-11-07
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Had a fantastic meal, and the Service from Louise was amazing, especially with her ‘baby brain’ haha, we will defiantly come back because of her service! ☺️We wish her all the best x
Taraaa12 . 2021-11-07
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We came here with friends, not knowing what to expect from this branch of a national chain. We needn’t have worried, because the food was excellent and the restaurant had a warm atmosphere.Other reviews have mentioned a server called Carole and we were fortunate enough to have her looking after us. Carole is very much a “people person” and has a caring and friendly nature, whilst being very efficient and professional. In summary, a very pleasant experience.
Framebender . 2021-11-07
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We came here for my moms birthday and Carole was ever so friendly, engaged in conversation and also delivered my mom with a little birthday surprise.
toddalexander02 . 2021-11-06
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We had a good quality meal, with lots of steak cuts to choose from, with excellent service and friendly staff. Hope to be back soon.
Linda T . 2021-11-05
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The food was 10/10. But our waitress Carole made it even better. She was so lovely from start to finish and went out of her way to make it a greater experience. Will be returning!
Alexdavis17 . 2021-11-04
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Amazing service from waitress ‘Amy’ for my birthday, felt so welcomed and looked after, checked on us plenty of times with lovely service and conversation, lovely experience for a family meal.
Eleanor T . 2021-11-01
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Visited Miller & Carter Hagley Road today without pre booking. The food was excellent and arrived in the right amount of time between courses and the service we received from Amy was first class what a pleasant young Lady she is an asset to any business.
W5981OMalanw . 2021-11-01
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Called in here for a birthday meal with my wife. First rate service, Polite, Professional and Prompt. Excellent food and great ambiance.
Steve57C . 2021-10-31
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5 star customer service going above and beyond - even putting up with dads “jokes” 😊 Very attentive and made our dining experience enjoyable and we will be back - see you soon Carole!!
adeleh503 . 2021-10-30
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A fab place, made us feel very welcome. Clean and tidy with great staff. This will be my main stake place. Best stakes overall.
EddyRay007 . 2021-10-29
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Carroll made our time in your restaurant a great experience and will consider again come back to your restaurant. Well done Carroll for your great customer service.
nathanbV2655GP . 2021-10-25
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Three of us came for a dinner and was waited on by Carole who was superb! Was extremely kind and attentive and made the overall experience great.The food was absolutely amazing aswell. Ordered garlic bread for starters, 16oZ ribeye, and butchers block for mains. 10/10 recommend
kcarino06 . 2021-10-22
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Came for steaks last weekend. The 16oz Ribeyes tasted amazing. Carole was the perfect waitress, thanks for a great evening. Will definitely be back
Marcus B . 2021-10-22
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We got served by Maisie, she was attentive and polite. Food was served timely and all fresh and tasty! It was a perfect meal, and we look forward to visiting again.
Annika S . 2021-10-21
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Wonderful service from Carole, very attentive and friendly lady! Food was great too and served quickly
7575cn . 2021-10-21
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Me and my fiancé had an amazing experience here from the tasty food to the lovely and friendly service we received from Maisie. what's better than eating a perfectly cooked piece of stake by the fireplace on a rainy evening? it was so comforting after a long day of work! I have to also mention its atmosphere where the lights are not too bright nor too dark, and music is subtle and relaxing. Overall satisfaction.
Sanasalih . 2021-10-20
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Excellent service, lovely staff and great food. Stake was cooked to liking, and didn't take long to come out.
J3930SHrebeccal . 2021-10-19
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colleague engagement and service was really well delivered; food was great as usual and great atmosphere! Well done to all the team!
dibdob35 . 2021-10-18
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Raj was an excellent host and made us feel very welcome in a city that we've not been to before. Give that man a raise!
Gareth655 . 2021-10-17
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Thank you Carole for your amazing service Kept us. topped up on drinks and made sure we was okay definitely will return for you Carole . Excellent service from you
H4273ULkatiew . 2021-10-16
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Food was great and the service was excellent. Carole was the perfect waitress, very attentive, helpful and genuine. A fantastic night.
TomGrossett . 2021-10-14
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The atmosphere is nice, service as well amazing, and the steak was as expected: delicious. Loving the fact that it comes also with sides which filled us up. Would come again.
Laura C . 2021-10-12
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Thank you for the great food. This was a family meal to celebrate my wife's birthday, thank you Carole who looked after us with a friendly service.
VicWestMidsUK . 2021-10-11
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Came in with my partner Saturday had some lovely food, Carol our waitress really looked after us and made it enjoyable
Clare R . 2021-10-10
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Had a fantastic evening at Miller in Hagley. It was our first time visiting this branch and would definitely come back. The food was brilliant and the server Carole made our evening one to remember she was always smiling and had a really good sense of humour.
jordano875 . 2021-10-09
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I must say carol the lady who looked after us last night 8/10/2021 was so lovely and helpful even though they were very busy she wasn’t rushing us to order , so polite .Thankyou carol for making our night .
Navigate25389341444 . 2021-10-09
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Lovely evening once again our waitress CAROL 5* done us proud again nothing is to much trouble , makes us laugh and our evening the most enjoyable x
Roving571881 . 2021-10-07
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Service from Donna was 5*, I ordered a medium rare steak which was medium really. This restaurant used to be brilliant but the kitchen isn’t as good at preparing the food as it has in the past. This was a 5* all round…when you spend almost £30 on a steak, you think it’ll be perfect especially from M&C
Wander560628 . 2021-10-07
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My husband took me for my Birthday had 8oz Sirlion was cooked to perfection, love the onion loaf, lettuce wedge so fresh and crispy Thank the Chefs please Dinner was Amazing
anneV2699SY . 2021-10-03
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Lovely evening celebrating brother-in-laws 30th birthday! Thank you for the outstanding service, attention to detail, caring and lovely customer service from the lovely Carole. She deserves an outstanding service award!! Food was beautiful as always but the service made the night even more fantastic!We will be back soon x x x
pvt1994 . 2021-10-02
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My friend and I were served by a lovely lady named Carole. She was pleasant, attentive and genuine! We need more people like Carole
47sharnaj . 2021-09-29
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Booked on line for lunch, welcome reception and placed to our seats, ordered drinks and chose the fixed menu. We had calamari and dip for starters, then the steak chips and onion bread, dessert was apple sponge crumble with custard and also the chocolate ginger dessert with cream. Throughly enjoyed our meals and excellent service by DonnaHighly recommend the set menu for £15.50 per person
Burtcroghan . 2021-09-24
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Amy was amazing , I had my little one on my girls night out and she brought his food first nothing was to much hassel she made me feel so welcome x
X681RJcharlotter . 2021-09-24
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I had previously made a booking for December which I wanted to increase and thought that the simplest thing was to call in. The staff couldn't have been nicer about it. I needed two tables rather than one. The manager made the changes, showed me where the tables were and said that he would try to move them together. Every thing was sorted out. NOW this impressed me. The manager (and I bet he is not overpaid) even refused a tip. Amazing. Well done M&C !
Roger C . 2021-09-23
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I visited here with my friend for a spot of lunch on the Tues 7th Sept, Fantastic service with a smile Fri start to finish.Really efficient and nothing was too much for them to do even when we asked to change our table.The food was delicious and well presented.I would definately return
815maxines . 2021-09-08
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Visited your restaurant last night to celebrate my sons 18th birthday. The whole experience from the moment we stepped through the door was simply amazing. We were met by a really professional gentleman who showed us to our table with a smile.Our server, Amy, was lovely. She is a credit to your company. Nothing was too much trouble. She took our order and apologised profusely that a couple of items weren't available and offered alternatives. The steak my wife ordered was a little too rare for her liking, but Amy was more than happy to deal with it, not only asking the chef to cook the steak for a further few minutes, but also replaced the rest of the meal too in order that nothing went cold. We couldn't have asked more from her. She's a star.The evening was topped off by the complimentary "Happy Birthday" strawberry sorbet she presented my son, complete with candle. That was such a lovely, kind gesture and it ended the evening perfectly.Please pass on my thanks and gratitude to all your staff on duty last night, and especially Amy. As I said, she really is a credit to your restaurant and your company. Many thanks, and see you again real soon.
Stuart196B . 2021-08-25
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Visited here tonight for a family meal. Firstly I had mistakenly booked for next week instead of tonight and even thought the restaurant was extremely busy they managed to squeeze us in. We had the most lovely waitress named Carole, she made our evening extra special. Carole was friendly, attentive and a credit to the business. Food and drinks were so good. All in all a perfect evening.
NikkiMas79 . 2021-08-19
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Amazing evening with fantastic service. The gluten free options were amazing and the food was delicious. Highly recommend
bethgildeyoung . 2021-08-12
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Poor value for money although the steak was good, the chips were pointing. Drinks were expensive ( no draft ales), wines very expensive.
V169UTdavid . 2021-08-10
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Me and my husband had such a lovely night!! Our waitress Josie was wonderful, such a professional and kind person. Always on point, very attentive but not too much. The food is incredible, steak cooked perfectly… i strongly suggest this restaurant.
Federica M . 2021-08-08
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Had a lovely lunch today . Donna our server was amazing, thank you for making the visit a great experience.
julieaN7178AM . 2021-08-04
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First meal out since March 2020. Had a fantastic meal with great service from Stacey, who was a perfect waitress. The steak was perfect & we had a very enjoyable evening
PsarahE . 2021-07-31
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Five mains all tolerated so as not to upset host who was paying. Sea bass paper thin, cold and dry. Ribs needed steak knife and fish and chips sad. Tended stem broccoli so hard it was uneatable. A very disappointing return.
Extraordinary689453 . 2021-07-31
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I have eaten here a number of times but this visit myself and two friends found the steak to be really tough and gristly , were were all quite disappointed, however, the service didn’t stop us from having a really enjoyable time. One of our party had the salmon and that looked amazing, the reason for the review, perhaps the supplier has changed ? We will return because we really like the atmosphere and the service.
jayne S . 2021-07-25
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Brilliant service by Kelly. My wife is. Very fussy eater unlike me. Thank you for accommodating her. Thank you also for the bag for my wine. Steak was top standard.
Cymro58 . 2021-06-17
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Celebrated my 30th birthday on Saturday night, the food was amazing, it had been so long since our family got together and it couldn’t have been any better. Our waiter was great too, i think his name was Kit? Cant wait to come back again.
sarahfennell8910 . 2021-06-07
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I had visited this restaurant frequently prelockdown as its one of my favourite.However I had visited on the 6th June my first visit since restricted was lifted.Worst nachos I have ever tasted. The nachos tasted cheap and horrible, no cheese and the toppings were cold and tasteless. Never had cold nachos before. I felt sick whilst eating them. The macaroni and cheese was horrible. I was with my daughter and 2 grandchildren and my daughter didn't eat her burger. She left it on the plate. They even tried to charge us for an extra macaroni and cheese that we didn't received. I wont rush to return.Big disappointed and very pricey.
360carter . 2021-06-07
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Had a long awaited date with my boyfriend. We love Miller and Carter, steak was gorgeous and perfectly cooked. Food was fresh and everything come out in good time. We were served by Donna! Very kind, helpful, friendly. I can’t fault my visits at all, always a lovely experience and really uplifted my spirits today
T6443ZMsarahp . 2021-06-07
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Was very disappointed that staff to be fair doesn’t care customers about satisfaction or needs so first time when I came here year ago everything was so perfect so good but now after all lockdowns I decided to have a same stake as last time and today it was too chewy that wasn’t able to eat it so waitress tried to tell me they all are like that and they always been like that, which is totally lies as first time it was really perfect one and this time I couldn’t even swallow it or chew it at all and end of the end with all excuses still charged me full price of it even I left half stake on a plate as it wasn’t possible to finish it.Definitely will not going there anymore will not recommend anyone as well. Such a disappointment since they reopened and most important trying to make me as a idiot and liar, that first time was same as this but I was eating it not them and I’m 100% it was not same as this was chewy one as at cheap bars what they selling. Totally shame on you guys, never expected anything like that from place like that.
Aigars L . 2021-05-26
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We arrived at a very empty car park which makes a change and entered the restaurant, we was asked who we were filled out the forms and was quickly seated, the server took our orders for drinks than left us with the menu to choose what we required, after about 15 mins she returned and asked us if we wished to order my reply was as we have not received our drinks is there any point joking of course, at which point she disappeared than within seconds reappeared with our drinks, we than order our meals the starters were good and the steaks were very good.
293barrya . 2020-11-22
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Had a superb steak lunch there today. Food was excellent , great service from the young lady looking after us. All covid - 19 proceedures in place . Well worth another visit
David M . 2020-11-03
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I have been to hagley Road miller and carter many times over the years but this will have been my last .The size of portions have been reduced massively toy town portions what a rip off.The only thing that was large was the bill.
louisemH2097LL . 2020-10-24
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Came for a spontaneous lunch with my friend and we ordered from the date menu, and from start to finish we enjoyed every single second. Our waitress Sarah was so attentive and polite, she really made our visit all the more enjoyable. We've came away so happy with our experience, we will definitely be returning!
Kayleigh S . 2020-10-22
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We tried here for the first time recently and loved our experience, staff explained COVID rules at the door and were strict with it, which is exactly how it should be done. Our waitress was Amy and she was amazing, very very attentive and so friendly. The food was lovely and it was a nice treat, but the service really made the experience for us. I hope the waitress can get some recognition from managers as she made us feel very welcome and we really couldn’t fault her at all. Will hopefully be back for another meal in the future! Highly recommend.
peas333 . 2020-10-20
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A great place for both formal and casual dinners. Amazingly creative cocktails at a decent price with a long list of beverage options. The place has well earned its reputation for great steak as i have nothing but complements for the food. Staff are attentive and lovely. Would recommend
Sam_fisher_prince . 2020-10-20
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First time at miller and Carter and can see why everyone loved it so much! I went about 5:30pm with my dad, enjoyed my free glass of wine & the food was to die for! All presented perfectly and steak cooked to perfection. Nice atmosphere, lovely clean toilets, clearly following social distancing guidelines. What more can u ask for?? Compliments to the chef & our waitress, not sure of her name she has blondish hair it was in a low bun slicked back, fabulous service well done! Will be returning ASAP lol
tiahmayz . 2020-10-18
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Slightly disappointed in my meal. Expected to be blown away but left feeling a little underwhelmed. Lettuce wedge was nothing but lettuce with mayonnaise ... so boring. Onion loaf was quite greasy and rump bistro was chewy. Not cheap and didn't meet my expectations.
Claire B . 2020-10-12
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Me and my partner went for a pre birthday meal, we have not been here since February, we very much enjoyed the evening, the meal was fantastic and the service was brilliant by Beth who looked after us, very friendly and polite, they have got the COVID 19 set up very good, everything was very clean and the toilets were spotless. A very good meal
shipinn1 . 2020-09-26
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This was our first lunch out since March and the ever changing COVID rules and restrictions. Asked to check in via NHS track and trace. All staff in masks with customers required to wear them when walking anywhere in the restaurant. Food and service great. Lovely leisurely lunch
blakefamily . 2020-09-26
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The cheese mushrooms were lovely with a nice selection of breads. The main for me with a thin piece of sea bass with a plastic look mash and some vegetables with a sauce. It would have been a good meal if the sea bass had been a bigger and more acceptable size.
531ramc . 2020-09-05
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I live around the corner from this restaurant and have been a fair few times. The last time was pre lock down and its always a safe option for a good easy meal. Service is great at the Hagley road branch and the steak always tastes fresh and is cooked well. Even their other meat dishes are great as well as the sides. More budget friendly than than the likes of Andersons or Pulperia but lacks the high(er) quality of those places which I also love but would save for special occasions.
TheCouturedTraveller . 2020-09-04
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I had been looking forward to returning back here after lockdown. The tables were well spaced out which was great to see and puts you at ease.Our waitress was really friendly and helpful and took our order not long after we arrived so didn't have to wait very long.I did have to ask for my steak to be cooked a little longer as it wasn't as expected, but everything tasted delicious, which is why we then chose to have dessertas well!I would definitely go back, I find the staff are much friendlier at this one than the one at the mailbox.
Starryeyed101 . 2020-08-28
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Had a nice evening, food was great, service a little slow and it wasn't busy but was kept well topped up with drinks. Not sure on waitresses name as she didn't introduce herself. Hasn't put us off returning though :)
Laura-28839 . 2020-08-27
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This was the first time we had eaten out since the lockdown had ended. The overall experience was fantastic and would definitely go again. The food was amazing. I believe there was a more limited menu then normal but it still had all the main meals that you would want.The service was quick and timely.
24joshuag . 2020-08-22
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Have dined here quite a few times before and enjoyed, but this week visiting for a family anniversary ,we were less than impressed. The presentation looked as if the meal had been thrown together Steak was of poor quality one person couldn’t eat it, sent it back and was told that they would have to pay for another off main menu.They had no jacket potatoes no Dijon mustard.Although the waitress was polite and attentive there Seemed to be little interest in accommodating the person who sent back their meal.I’m not sure if this eat out to help out is an excuse to serve less than average meals
Dawn J . 2020-08-21
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When we arrived we were taken to our table by a very miserable looking manager. We used the toilet facilities which were no where near clean sticky floors, dirty walls. Thank goodness our waitress was really good and the food.
ssmith0707 . 2020-08-20
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I wanted to give a good review but it won’t allow you to so next best was average, although there was only one issue and it was an attention to detail that let the Restaurant down. Firstly service and staff were excellent, starters, well presented and lovely, steak, lamb and chicken again lovely, now you’re thinking why the average rating. Well all 3 of us ordered sticky toffee pudding, yes at over £6 each you would expect that it was sticky had toffee sauce on and tasted like a pudding. Well you’re wrong there was absolutely no sauce on the pudding and it tasted rubbery, probably because like I said if the chef had paid attention then making sure it was covered with sauce would have made this rating into 5 stars. But we will left with a sinking feeling.The easiest part of the dish was spoilt......
799jaz . 2020-08-04
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We were so looking forward to our First visit to miller and carter my daughter loves it so much ..The restaurant was great with social distancing the server was excellent so friendly and warm ..But the food was such a let down we opted for the lunch specials starters were ok but main meals my chicken was so hard and chewy and my daughters steak was very tough and chips were cold ..The waitress was so nice just couldn’t moan but after getting home and realising the bill for two of us was a lot of money can’t help but feel a little let down xx
575traceyd . 2020-07-31
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I visited here for the first time with my husband and sisters family for a birthday meal and we had a fabulous evening! Yes, other reviews are correct in saying staff aren’t wearing masks, however, social distancing is adhered to 120%!!! There are different entrance and exits that are clearly signposted, one way systems indicated on the floor and tables are set out with 1.5-2m apart. We were glad staff weren’t wearing masks as it made us feel that little bit more normal again! Our server was ‘Donna’ and she was amazing! She was very aware of the ‘new rules’, did not lean over any of us and kept an appropriate distance throughout! Onto the food, my niece had a kids meal, 3 courses for £11.95 I thought was good value especially as the portion sizes were generous! The adults had 3 courses each, starters were nachos and sticky chicken, mains consisted of cheese/bacon burgers, scotch bonnet burger and a steak and puddings were brownie, creme brûlée’s and sticky toffee pudding, which again were well presented and very tasty! I did think the puddings were slightly expensive compared to the size, however they were very tasty and I guess you get what u pay for! We have been to a number of M&C across the midlands over the years (Solihull, mailbox, hockley Heath, Redditch, Sutton) and I have to say this is the best visit to the chain I have ever experienced! Donna was very welcoming, helpful and informative throughout! She made us feel comfortable and relaxed whilst still sticking to the ‘new rules’. She was very relatable too which we thought was lovely! Overall, we had a fabulous evening, we forgot about the madness going on around the world for 3 hours at least and for that we thank you!!#promote Donna! She is a credit to your company! See you again soon!
SamC235 . 2020-07-28
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I normally give 5 stars and a lovely review it has always been so nice and beautiful food. Not today they hadn’t got what l ordered so no problem l went for the sea bass, it was so over cooked l couldn’t cut it with the knife the sauce was cold and the chips Luke warm l left biggest part of the meal. Then came the lattes they were Luke warm. It is the first time visiting after lockdown what a disappointment. I have returned home to cook myself a decent meal l came away from the restaurant starvingKind regards Elaine Ross
Elaine R . 2020-07-28
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Went to Miller and carter on 14/7/20.Surprised to see very little social distancing measures compared to other restaurants i have been to, staff do not wear visors, masks etc. bits of striped tape stuck on floor to indicate some sort of one way system which most people ignored.Also large price hike on steak meals put an extra £10 on our usual meal. Sorry miller and carter Food is always good, but will not be going back anytime soon.
Paul W . 2020-07-15
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Louise was a great server, the care into the management of the covid Crisis was good, very good standards that all restaurants should follow. Very good establishment
AnnO2342 . 2020-07-12
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We went to the first time opening after Covid lockdown. Horrified to find no social distancing measures in place! Waiters not wearing masks, definite no, no when they have to lean over you to take orders. No Perspex screens! Nothing. M and C should set an example as they are a large chain.
Pathfinder634534 . 2020-07-07
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We have been customers of Miller & Carter since day 1 and they never let their standards slip. The most friendly and efficient staff, always pleasant and accommodating. The food is of the best quality and whilst it is promoted as a steak restaurant , the menu is indeed varied.In the light of C-19, the attention to detail during our last visit was amazing. Customers were seated at tables leaving a significant area between diners (not in the same party of course) and everything they could do to keep the restaurant, diners and staff safe, was executed, making it, as always, a very pleasant evening.Thank you Miller & Carter, you did good.
Worldglobetrotters . 2020-03-18
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Visited for our sibling night out. Had a fantastic meal with lovely cocktails. Food was spot on with generous portions. I can’t remember the waitress name but she was very professional, polite and spot on with her recommendations when we were indecisive. I’v already rebooked in two weeks for my husband birthday, so looking forward to be going back with my family.
Chris3635 . 2020-03-14
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Lovely lunch with the husband. Been here a few times and always a good standard of food and service. The lunch menu is very good value. Julie made us feel very welcome too.
thefountainatclent . 2020-03-10
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1969 Opinions
Visited smash burger on Wednesday 19th may with my family. This was the first time we had eaten out since before lock down, as we arrived we was greeted by very friendly staff. Mitchell was the gentleman who looked after us while we was there. I must say he runs a very friendly, clean shop. The food was outstanding, piping hot and very tasty. The service we received was 5 star from start to finish, and I would highly recommend . Thanks Mitch and the team ⭐️⭐️⭐️⭐️⭐️Lisa, Gary and family
cookedlettucemuststeakpayribeyeribcheesebeautifulsteaksonionchickenfilletladyoldVisited smash burger on Wednesday 19th may with my family. This was the first time we had eaten out since before lock down, as we arrived we was greeted by very friendly staff. Mitchell was the gentleman who looked after us while we was there. I must say he runs a very friendly, clean shop. The food was outstanding, piping hot and very tasty. The service we received was 5 star from start to finish, and I would highly recommend . Thanks Mitch and the team ⭐️⭐️⭐️⭐️⭐️Lisa, Gary and family
cookedlettucemuststeakpayribeyeribcheesebeautifulsteaksonionchickenfilletladyold104 Opinions
You live and learn I guess. These are definitely relying on old reviews. Check the names from the 5 star reviews 😒 We Just came from here me and the wife. Fancy food titles on the menu, it looked great, we ordered then we Waited 30 min for food after we had ordered. At 25 min waiting they bought out apparently free nachos which were dry and soggy. Food then came and wasn't great at all, was actually terrible. Definitely shop bought patties and not fresh. Wife didn't eat half hers and left her coleslaw as she said that don't taste right at all. I took the chicken off my burger as that didn't taste right either. He came out asked us how our food was and from our reply he said, IF ITS NOT COOKED RIGHT ILL GO DO ANOTHER 1 😅🤣. WHAT!!!!. When we went to pay he said can we hang on while he adds it up. It was 2 orders that came to around £31 but was now £36.50 they added the apparently free nachos. We didn't want to argue over a few pound so I paid and we left. Hopefully not with the squits. I'd avoid this place and I think food and hygiene should be pay a visit.
cookedlettucemuststeakpayribeyeribcheesebeautifulsteaksonionchickenfilletladyoldYou live and learn I guess. These are definitely relying on old reviews. Check the names from the 5 star reviews 😒 We Just came from here me and the wife. Fancy food titles on the menu, it looked great, we ordered then we Waited 30 min for food after we had ordered. At 25 min waiting they bought out apparently free nachos which were dry and soggy. Food then came and wasn't great at all, was actually terrible. Definitely shop bought patties and not fresh. Wife didn't eat half hers and left her coleslaw as she said that don't taste right at all. I took the chicken off my burger as that didn't taste right either. He came out asked us how our food was and from our reply he said, IF ITS NOT COOKED RIGHT ILL GO DO ANOTHER 1 😅🤣. WHAT!!!!. When we went to pay he said can we hang on while he adds it up. It was 2 orders that came to around £31 but was now £36.50 they added the apparently free nachos. We didn't want to argue over a few pound so I paid and we left. Hopefully not with the squits. I'd avoid this place and I think food and hygiene should be pay a visit.
cookedlettucemuststeakpayribeyeribcheesebeautifulsteaksonionchickenfilletladyold62 Opinions
I usually stop here after shopping for a hot drink or even lunch. Unfortunately, I will never be coming back after I was served food with the most filthiest cutlery I have ever seen. Pictures attached.
cookedlettucemuststeakpayribeyeribcheesebeautifulsteaksonionchickenfilletladyold