Mill Tavern in Chichester

This place is a complete joke of a restaurant. Went there for Sunday dinner. They brought out dishes which were half of what the menu promised (but obviously no one in the kitchen bothered to check or didn't care!@), food was half cooked, we all felt less than happy afterwards....and the only saving grace was the waiting staff, who tried their best to save a less than enjoyable evening and meal. Definitely a place to be avoided! Way too expensive for what it is....

Six of us had drinks and food Saturday evening. The heaters in the covered outside area were very welcome. Service was good. The Butcombe Original was very good as were the burgers. Limited menu choices, but every one enjoyed their food.

The whole menu sounded incredible. I had the flat iron chicken (thighs) with chimichurri sauce and a yummy mayonnaise with polenta and chorizo chips! My friend had the burger and said it’s the best burger she’s had. I had the gluten free sticky toffee pudding with rum and raison ice cream with caramelised pecans. It was incredible and huge! The service was incredible, especially with my gluten intolerance. The allergen menu is very clear. I am amazed by the range of gluten free options available. I am really looking forward to my next visit.

After years of inconsistent quality food & bad service it is a relief to have Butcombe take over this pub from Wadworth.The food is now consistently good, and they have actually employed some professional staff instead of kids on minimum wage.The staff were very attentive, and nothing was too much trouble.Sadly the choice of pie I wanted had sold out (well, it was about 3:00pm!) but I had a burger instead and the portions were very generous.I must mention the chips. Having dined at The Hand & Flowers, I can hands down state that the chips at The Mill are better than Tom Kerridge's triple cooked chips (and don't cost £7.50!)Finally the beer selection if far better now. I hope that The Mill stays as good as it is, because I live over the road!!

We booked a table well in advance for lunch the first Saturday out of lockdown (outdoor bookings only). We were seated on the under cover patio area. It was chilly but there were plenty of heaters and fluffy sheepskins to keep the chill off. Lots of effort had been put into making it an attractive place to eat - flowers on the tables, proper napkins etc. The food was excellent. We had ham hock terrine, crab croqetas, bavette steak and ox cheek pie - all delicious. The food was a little slow to appear but it was only the second day of opening and they were fully booked so I expect the kitchen was still getting up to speed. Lovely Butcombe beer.The service was friendly and charming from all the waiting staff. The manager came out a couple of times and spoke to every table to make sure everyone was happy. He explained some staff had come in from their other pubs to train up the new team and get things up and running properly. Delighted to see the place under new management with such good food and service - under Wadworth it had gone really downhill in the last two or three years to the point where we had stopped going. Frankly astonished to read some of the recent critical reviews as we had a very different experience. We couldn't fault it and will definitely be back.

Went on a Friday lunchtime to meet a friend. Friendly service but a bit slow and forgot a wine order. I guess they are getting into their stride but come a hot summer and a full beer garden then it will need to be quicker. Food was very nice with thankfully a short menu. But the place needs to remember it’s a pub, not just fine dining, and get some simpler, cheaper dishes on the menu suitable for a weekday lunch. Otherwise it’s a pricey place to drop in.

The Mill has potential to be a good place and the building is nice, so too the beer. The problem is the food, over priced and below average quality. My main meal was pre-packaged fare, and lacking taste, and most likely defrosted. This might be workable but not in this instance and the management of this pub chain need to do much more if they want to retain custom.

Myself and three friends had booked a table on a Saturday evening at 8 pm and had specifically requested a table under cover (which they confirmed) as it was forecast to rain. We arrived on time to see all covered seating was occupied and the server at the door gestured for us to take a table outside and shrugged off our questions about a table under cover. It had rained minutes before we arrived and the table was soaking wet so we could not sit down. We asked a waiter if we could have some kitchen roll, we cleaned the table but there wasn’t enough so again we stood around the table, with the staff cognizant to the state of our table, and asked again for some more roll and cleaned it ourselves. It was now obvious that it would rain again imminently and, as we were planning to eat, it was important that we were moved under cover. We asked a waiter that, as we had booked, if and when a table under cover becomes free if we could have it to which he nodded and said he’d see what he could do. 4 - 5 minutes later we watched as a table for four became available and the same waiter we had just spoken to showed a group that were waiting outside the pub to the table. A member from our group inquired as to why we weren’t moved to which no real reason was given and no assurance that we would be moved under cover. This happened a second time, with another table of four becoming available and another group taking priority over us. By this point we’re justifiably irate and wary of the grey clouds. Either the manager or a senior member of staff comes to talk to us and we do finally get an apology and recognition that we booked under cover. However, we insist we still need seating under cover and the truculent member of staff said “if you’re not happy then leave” at which point staying became pointless. We do understand that it was a Saturday and the restaurant was busy, however we had booked, were denied the table we had booked and were met with apathy and then hostility by the staff instead of hospitality. It also seems from the other reviews that I am not the only one that has experienced dreadful customer service here.

Booked earlier in the week for a ride out on the motorcycle and a spot of Sunday afternoon lunch. Even though we arrived a little late we were shown to our table with a smile. We were lucky enough to have been allocated a table undercover although as the website clearly states that cover is not guaranteed we took a wrap and a blanket just in case. There were a few items missing from the menu a good sign in my book indicating fresh ingredients and good food. We had the lamb sausage roll and the ham hock terrine to start both lovely, small starter dishes. For the main we had the cod and a burger. Both dishes were tasty, well proportioned and served by super friendly staff. There was a bit of a wait but it was Sunday lunch time, they were busy what else could you expect. For pudding we had the yummy little chocolate doughnuts with a dollop of vanilla ice cream. Yum. The entertainment were the rude arrogant man with his extremely drunk mistress on the table nearby. Although the staff tried their utmost there was no pleasing this horrendous couple who loudly discussed getting rid of her bloke in exchange for his cheque book and credit card! He took delight in belittling the waitresses to tears and even more delight in confusing and traumering them enough to get money off his bill and free wine. Throughout the staff handled as best they could but eventually the landlord told them to leave. All in a lovely afternoon out. Good food, reasonably priced, good service and pleasant surroundings with a bit of free entertainment thrown in to boot! Thank you to management, staff, arrogant creepy bloke and super drunk plastic surgery addicted mistress! X

Booked a table a few weeks ago and had an e mail confirmation. When we got there we were told our booking was 1pm, it wasn’t what I had booked or had confirmation for should have been 12.30pm. We were told our allocated table undercover was not free until 1pm so we agreed to sit on a table outside the cover for drinks. We were then told by a lady that there would not be a table for us undercover and we couldn’t book those, it was potluck. There were other tables free undercover but were told we couldn’t be seated there so had to sit outside the cosy cover. No rational reason given and I wasn’t happy. Dylan who is always a star apologised as it was out of his hands. Service very slow as I think lots of people arrived at the same time, luckily we were not in a rush. Staff were lovely but as I say, very slow. Quite a few items not available on the menu e.g. catch of the day etc. Didn’t have starters and got main courses at about 2pm. 2 tortellini which friends said was nice. 1 roast beef was said to be delicious and 1 veggie roast was sent back as was cold, came back a little warmer but was delicious. Drinks very slow to arrive and waited 20 mins for the last order after asking 3 people to chase up. Puddings were ok. Chocolate delice wasn’t for me but the Baileys ice cream on top was lovely. The cheddar strawberry pud was deemed ‘amazing’. Weather was kind with only a short shower (brrrr), would have been much happier to have been undercover and was disappointed that other people got to go under cover even after we asked.So, in summary..... food was nice, drinks were good (the beers were well received), the service nice but so slow. 2 course lunch took over 3 .5hours but we were not in a rush, very disappointed about the table allocation. As this is our local and we love The Mill we will be back and am sure the teething problems will get better.

Reserved a table under shelter knowing it was going to rain. We were sent out to outside table and ordered to wipe it down ourselves. We then asked if we could move to the next available table under cover but told that there was no chance. After making a final request to move when we saw one available we were told to leave because we “smelt bad” which is completely inappropriate... very disappointing, do not recommend visiting at all.

Everything on the menu looked lovely and we kept an eye on other plates going out that looked great. So far tried the steak, burger, pie and some desserts! Now trying to find enough room one nigh to try the ham hock!Great tasting food and the new beers helped as well.Long may it continue!

Food was lovely - calamari, fish and chips, steak and chips and chocolate brownie. All delicious. The Butcombe beer was deemed amazing by the hubby and the red wine (Merlot) slipped down nicely too. The staff (especially Dylan) were so friendly and welcoming. So nice to have our local open again and with better food than before BIG WIN.

In difficult times this pub is worth a visit. The food was excellent, new beers, same friendly staff. Well done!

such lovely servers great customer service, amazing place and beautiful food very impressed, would recommend for a Sunday roast!

lovely place, lovely food, lovely servers, all round a lovely experience! would 10/10 recommend the sunday roast!

Made a late booking on the day. Turned out plenty of tables. Ordered a medium stake served to me under done. Chips were OK. My wife had ses bass, fine, but served with hard green beans. Why!! Service was rude, again why. Dumping the plate on the table is not funny. When will the Mill pull its sock up. The nice touch was a red rose on every tasble.

Business lunch yesterday. I had the fish & chips which was pretty good. My colleague had the burger, which he didn't think all that much of. Service was pretty good & a had a nice pint of beer.

I visited this week for the first time with a family member, the waitress had an attitude from the start, wouldn't communicate properly and took forever to do everything. We had two starters, Halloumi and vegetarian fritters, they were OK but the sauces were watery and tasteless. Mains we had a Camembert and a vegan burger, bland, poor quality, toast with Camembert burnt. We then had what was supposed to be chocolate brownies with ice cream, ice cream was clearly cheap shop brought ice cream, brownies weren't brownies but actually cake, probably the worst chocolate cake I've ever tasted. I can deal with below average food but when the service is awful as well it should be noted. When we told our waitress the Camembert was cold and toast burnt (it was basically untouched) she looked at me and then walked off without saying a word. So I was pretty angry when she brought the bill over and it was still on there, without any explanation. In the end I told her that I wasn't willing to pay for it. I shouldn't have paid for the deserts either, they were ridiculous. Won't be returning. The girl should receive some further training for good customer service.

Atmosphere and service were good, but lunch was disappointing. Three roast bird (duck, pheasant, pigeon?) was very dry, roast potatoes were not crunchy at all, and yorkshire pudding was large but had no flavour. Bit embarrassing as we were being taken out by friends, and had recommended this place, based on a previous meal.

Came in for our Christmas meal with the family. There were a lot of us and we booked late so were worried we wouldn’t be fit in. All staff were very accommodating and friendly. Everyone was happy with their food and the roast was lovely. Pub was really festive and nicely decorated.

After much discussion with family decided to give going out for lunch a go.Not a good idea.Starters poor quality, prawn type cocktail on a cos lettuce leaf.......vegetable rostti not too bad but chilli sauce obviously not tasted by chef as it was very hot and tasted of Tabasco sauce!The mains were so disappointing turkey dinner, had no pigs in blankets or stuffing on plate, the gravy was like water. The bird roast was hard. The sprouts were like marbles and rolled around the plate, not to be stabbed.Not everyone had cauliflower cheese or parsnips.Pudding nearly as bad the Creme brûlée was like runny custard. One was sent back to be replaced by one the same.We had been told the Manager would come and see us this did not happen.We were told the brûlée had been put under the grill to brown it.......this would cause it to be runny!!!The serving was not good either, no smiles etc., even knowing how busy they were going to be as we had to pay in advance ‘things’were not good an expensive venture.This could be such a good pub with a chef that could cook and some of the staff interacted.

We often call into this pub for a drink and, at midday on a Saturday, we called in for a beer. We sat on one of two empty tables and ordered drinks. After half an hour a unsmiling discourteous 'waitress' produced a reserved sign and plonked it on our table. She further stated that we had to vacate the table by 13:30! I asked the server behind the bar why we hadn't been informed that the table had been reserved and he claimed that it had "just been reserved over the 'phone" and if I wanted to complain he could call a manager.Dreadful ill mannered behaviour and we'll not visit this disagreeable pub again.

I'd like to say thank you to the manager for the free bottle off fizz.When we first walked in the two men behind the bar was talking to each other. but then I seen your chef on the laptop who stop what he was doing to help and he was happy us to our Christmas table.Sorry didn't know the chef name.( he was wearing a white chef jacket and grey sleeves) just wanted you to know that you made us feel Welcome into your pub.The food was amazing and we got it all at the same time it was hot and tasty.After we had a mixup with our food orders the day before we thought it was going to be a shambles.Thank you to the chef who made our night.

I'm a local resident, the Mill is less than a ten minute walk from my house and I occasionally come here for drinks, the beer garden is nice in summer. I've eaten here a few times and it has never been anything more than 'ok' but as its local you tend to forgive that and come back every now and then. Well, tonight my friend and I (also a Camelsdale resident) came for a mid week bite to eat and catch up. We ordered a bottle of wine (fine) and a main course each. I had sea bass with potato puree, chorizo butter and veg and she had roast chicken with seasonal veg. The food was revolting, utterly revolting, tasteless, dry and lacking in any seasoning or finesse. I asked the waitress if there was any possibility of sauce for my seabass (there was no chorizo butter in sight) and she came back with some lemon juice and mayonaise which was insulting. The waitress was pleasant and seemed embarrased. The chef is clearly incompetent, its the sort of dinner i'd cobble together on a ,monday night after a crazy day at work with no enthusiasm whatsoever. I will NEVER eat here again, in fact my friends and I have a booking for 2 weeks time and iv'e just informed then we are cancellning and going somewhere else. The white hart in Witley is really good, the Duke of Cumberland is great and even the white horse in Haslemere is streets ahead of this place. Don't waste your money. Its very rare for me to be annoyed enough to write a negative review but I have nothing good to say about the food here.

While I was in here trying to have a quiet drink with a friend, I noticed the land lady and the young blonde lad behind the bar was very rude to another customer. I could see by the look and body language how uncomfortable the customer was feeling. Me, myself didn’t get a very warm welcome when me and my friend walked in there but I was utterly shocked to see them make someone else feel as uncomfortable as this one customer did. The land lady was very patronising and didn’t give a warm welcome at all. Someone like that should not be working in a place like this when they have to speak to people daily. I will never be returning and I’m sure the customer that I witnessed that was made to feel uncomfortable will not be returning either. I’m very disappointed.

Having just been treated so poorly at The Red Lion,Fernhurst, it was great to arrive at THE MILL and be welcomed so warmly, and accommodated with no fuss and in such a friendly and professional manner.And then to go on to have such a large,well cooked tasty(tender) roast beef Sunday Lunch with many yummy vegetables ,large yorkshire and served with a smile and chat and piping hot --and half way through asked if we'd like more gravy --without US having to request it AND two more roast potatoes brought out with it--we were VERY pleased and glad we'd ended up at THE MILL.All the service --at the bar and in the restaurant side was very friendly,efficient and professional and carried out without any fuss swiftly and it was obvious they all took great pride in really good service to their customers and they are blessed with brilliant kitchen chefs.It has a wonderful relaxed,happy,atmosphere.Thankyou so much for our lovely visit, you saved our day,(it was my daughter's birthday) and we will definately be back to eat again when we are next in Haslemere. We would thoroughly recommend THE MILL at Shottermill,Liphook,Haslemere.

Really friendly and professional. Made to feel welcome and always friendly. Particularly Nathan, I Highly recommend coming here with friends or family.

We were the large table (party of 14) that visited on Sunday - we were at our table from 1.30pm - early evening and did not once feel rushed or feel we had overstayed our welcome.

We came to this restaurant as everyone keeps saying how nice it is.

All I can say is just don’t bother. This was a truly terrible experience.

I took my family and 2 guests to the Mill expecting a great lunch. It was very disappointing apart from the Carrots and Cabbage, the potatoes were awful as was the meat ( I had lamb and my wife beef ), one of my guests had the sea bass and he enjoyed that.

A group of us went on friday evening and spent the best part of 4 hours in what looked a very welcoming pub with restaurant. The beer was well kept and a good gin selection was available at £7.50 a singke GnT. Mmm. We decided to stay and have food but sadly this is were things went down hill. No burgers were available, not told until we ordered them, a goujon sandwich was only served for lunch but a kids goujon meal was available?! The difference between the small ham egg and chips and a full size was one piece of ham and 4 chips but £5 extra was charged. In fairness the food was tasty but not a lot for the money. Elsewhere offers better value for money. A shame as it could be brilliant. The jury is out if a return visit is in the cards.

I have not been to the Mill in some time. I found the service to be good, the prices competitive and the menu varied. A very pleasant ambiance. I will definitely be going back.

Friendly and busy pub close to town with good seating inside and also outside on a large terrace, looks to be fairly recently refurbished. Service was good & timely, tasty food with a varied menu. In the center of the terrace, there’s a play area, more suited to smaller kids (<8 yrs), easily viewable by the tables around, so a perfect spot for parents to enjoy some quality time!

Had a brilliant time here with my family! Friendly staff and all very welcoming! Would definitely return and recommend.

Such a fantastic day at The Mill! excellent service and staff were very attentive.

We recently had a family birthday here and thoroughly enjoyed ourselves. They’re is nice size play area for the children outside and all the staff were very kind and attentive to us. The food was beautiful and will be 100% returning soon.

We all had such a great day Saturday, even though it was very busy the staff gave us a great experience for a family party. We had a lovely side room to ourselves which was lovely for all the family to mingle and catch up. As always the food was stunning and delicious. The children had great fun in the outside area which was busy but a good safe area for them to play and what a great idea the Chicken Shack kitchen serving lovely freshly made pizzas! A must to try!

I came to the mill for a family outing and thought it would be an ideal place to go. I was wrong. It was a Saturday evening therefore the bar was busy, however not busy enough for our ridiculous waiting time. The management was very disrespectful and quite frankly rude. We have never felt so unwelcome in any pub!!! I cannot comprehend how awful the manager is and why people return to this pub. The prices are ridiculous and the food was not good. We will never return here and I recommend no one else does either.

Visited here for lunch, we had the messe to share which we thought expensive for what you got.

Having visited the pub once before I knew the garden area was lovely and decided to return for lunch on a sunny day. I had the fish goujon sandwich and a portion of chips and both were absolutely delicious - thank you! Very filling and very tasty. Also had the Pinot blush wine which was also very nice! Great garden area with lots of tables in the sun and shade. Staff friendly too.

A lovely atmosphere and very friendly. Great food. Highly recommend. A very pretty pub in a pretty location.

We had a lovely meal here mid-week. The pub is very nice inside, quite upmarket, staff were very friendly, and the food was overall very good. One thing I liked is that they don’t rip you off with the wine menu as is so common nowadays. They have quite decent wines in the mid teens.

The Mill used to be a very run down pub but now it is a really nice 'local' - it's been very sympathetically modernised and has a great food offering at good prices - it isn't a 'gastro pub' as such - but then you don't pay 'gastro pub' prices! For example, a homemade beefburger topped with Dorset Blue Vinny cheese and crispy pancetta, onion rings and chips is £13.25 and excellent fish, chips and mushy peas is £13.95. i think this is well priced for the area. They also do a good range of light lunches - great sandwiches all under £10. we're very lucky that it is our local.

I had lunch with my friend the day after May Bank Holiday under the roof lantern. This architectural feature in the Mill is wonderful. The general recent fit-out has transformed it from a nice pub to something that special.

Caprese salad. Juicy, ripe and flavoursome heritage tomatoes with mozzarella, rocket and a lovely balsamic dressing. Yum Yum. Pudding was a waffle topped with tasty delights. Yum Yum again.

Just went in for a quick pint. Waited in the lower bar for ages to get served. Then when barman finally came down and asked what I wanted I pointed out that the lady standing next to me was in fact next in line ( good bar staff would know that!) He then served her as I waited. Once he gave her the change he immediately ignored me and returned to the upper bar without even saying a word. Not a great way to treat a regular. So I left, I had a beautiful pint at the Duke of Cumberland. Great pub with perfect ale and a nice welcome.

We popped in for a late lunch. The pub is dog friendly with water bowls and a great seating area outside with a fenced off area for children with a play area.

A a somewhat muddled mix of a pub aplayarea and an eating set up. A totally mixed clientelle of all ages.

Gorgeous fish fingers with fabulous tartare sauce and good service. Good value and nice clean venue Nice for lunch

Visited the Mill with my wife and 3 sons. Food and beer were spot on and the staff as usual very polite and attentive. Although the kitchen was out of action (landlady told me that she had been peeling spuds since 6 am that morning) we still had an enjoyable meal.

This is a Wadworth Brewery establishment. As such, it's a low end gastro pub. The venue location and fabrication itself is quite good, with adequate vehicle parking and a kids area outside. 'Well behaved' doggers are welcome, so the sign says. The dog water bowl outside was empty, showing lack of attention to detail or the caring for doggers. The food was essentially nothing better than very very average.

Visited in the half term for a drink and some light snacks.

Whether you are popping in for a quick drink or a meal you can be sure of a warm welcome from all members of staff, be it the bar staff or management themselves, nothing is too much trouble. Food is always freshly prerpared and enjoyable, keep up the good work guys :)

Not sure what’s going on at the Mill. We have always enjoyed this place. Today we had Sunday lunch. They seemed to be understaffed in the kitchen, which is understandable. Ordered at 1400. Food was swiftly delivered. Service was on point but not personal. I have never seen the manager engage with his guests at all. It’s so important. Even a hello. Great to see you again would have us back. Out of 10 I would give the food 3. Veg was nice. Beef the centre piece was pre cut and inedible. Didn’t have pudding. Went to the garden area with our toddler. There was a group of very drunk adults with toddlers! Entertained by the blond lady chef in a black chefs coat. Not great at all. Unsure whether we will return. I like to support local businesses but will choose wisely where to spend 50£ on a lunch. Thanks.

in a word outstanding simple menue fantastic beer selection well kept large and small portions available sunday roast excellant prices very nice staff great atmosphere

Booked for the day after Boxing day for 9 people around 1.30/2 in the afternoon.

There are plenty of local pubs around Haslemere to eat at. This is one you should try to avoid. For Sunday roasts, the Mill didn't offer a chicken or white meat option, which was a negative, service was slow and the quality of food very poor. Yes, it was edible but that was as far as it went.

An excellent Sunday lunch with family at their local pub. Great atmosphere with good food - Sunday roasts - and friendly and helpful service. It was a pleasure being here.

We chose the Mill for our Christmas lunch as the menu looked quite nice and more options than nearby restaurants. It has a nice pub and restaurant area. The outside looks nice for a cold beer in summer. I had pulled ham croquettes for starter which was quite nice. Then we had a sorbet before mains which was quite refreshing. The roast was good (unlike the beef roast we had here 2 days ago which was very dry!). The baileys cheesecake was very average. The cheese plate was even worse. Plating was very lousy and not inviting to eat at all! The people who ordered steak waited for over an hour for their food, we felt lucky that we had roast. Overall we had a nice lunch but not sure about next time.

I moved to the area in July, and as this is the nearest pub to me (other than the Apple tree) I’ve chosen here to go for a beer on several occasions, sometimes alone and sometimes with friends/family.

Booked a table for 6 people at 1.00pm. Clearly only two bar/waiting staff on duty which were so busy they struggled to acknowledge customers let alone serve them. Took ages for a drink/food order to be taken, then the food didn’t arrive until 3.00pm!! We actually ordered some crisps to tide us over. The management clearly needs to invest in proper staffing to cover the volume of people and level of service. Notes to management - staff your establishment to the proper level, train your team to know what the soup of the day is at the start of shift. Ordered two steaks only to be told they had run out.

Arrived at 1.00pm as per booking and our first course arrived 2 hours later....3.00pm no communication from staff, when asked it was "sorry but there's still some tickets in front of you, we've got a table of 15 in the other room..." when food arrived it was not worth the wait. Small portions, not as the menu described, sucks that this is the only local place in haslemere.

We had not pre booked but they had a table for 3 We ordered our food which was a choice of roast dinners I had chiken Rog and Mum had lamb and Mum was able to ask for a smallerportion which she was pleased about as she has a small appetite The staff were pleasant and the resturant soon filled up and they were very busy

I’ve been twice in December to the mill and both times had an excellent service fantastic food and the best welcome and relaxed feel anyone could ask for. Thanks Imogen and her team I will be returning and recommending the pub to others

It was a birthday meal for my friend, but I’m afraid it will be our last. Unsmiling and obviously bored waitress who completely forgot to put our starters order through and brought our mains out first, then pretended they were intended for another table, which they obviously weren’t. I watched her subsequently put the starters order through. The starters were decidedly uninspiring, the mains were then eventually brought out and it was obvious my fish and chips had been kept warm. The chips were dry, the mushy peas cold and meagre, and the batter on the fish greasy and a bit soggy. The tartar sauce tasted off.

Visited The Mill for the first time today while at the inlaws, have passed by many times but finally got to go inside. Very attractive interior comfortable and rustic. Promptly served by the host and seated at our reserved table although wasn't really necessary for a Monday lunch as very quiet.

New menu and OMG you have to try the Port and Blue cheese button mushrooms. Absolutely delicious 😋 staff are an absolute delight, service was brilliant. Thank you Imogen and Andy

We went for a last minute meal last night, the service was very good as was the food. We haven’t been in there for a while and was nice to see the change of menu. Staff very happy and polite. Very yummy food. We will be coming back soon!

I have visited the mill many a time and find the food very good and staff always make you welcome always make for this pub when in area

What a super pub. Great food and thoughtful staff. Pub was busy but staff still attentive. Would highly recommend to family and friends, we will return when in the area. Thanks for a good lunch

We had to have another visit after our last one with the family, as we thought it was such a lovely place to relax and enjoy an amazing Sunday lunch!

Im so shocked to read these recent reviews!!! As a family we look forward to visiting The Mill every time we visit Haslemere to spend time with our family and quite frankly we are never disappointed. We always meet up at the Mill and we always enjoy the food which is tasty and beautifully presented. We receive excellent service and we find the landlady extremely approachable, friendly and helpful. Thank you for our lovely lunch today and we very much look forward to our next visit XX

I have visited The Mill on a number of times. Imogen and her team have always made us very welcome. The food and service has been exceptional. Imogen has made our visits very enjoyable and has always been gracious with her time. Plenty of choices for food and drinks.

What a ‘clicky’ place. Best watch what I write too, otherwise the wrath of Imogen will bear down upon me. Imogen, darling, reading your answer to the last report speaks volumes. Your sarcasm just about better than your grammar. Probably the most unprofessional and impolite reply I’ve read. And you’re a manager? What ghetto taught you your interpersonal customer relations ‘skills.’ You probably did more damage to the business with your cocky reply than any negative report could do. Still, you had to have the last word, huh...

Very disappointed as we used to like this place but recently found the staff cold and unattentive, tables not cleared and pub generally grubby. Lacks any character or charm

Had a great meal at The Mill on Saturday night staff were very helpful & polite, landlady made us feel at home , food was spot on ,looking forward to the new menu that is coming soon keep up the good work have booked for a couple of wks time

We are locals. Been coming for 10 years. Previous manager cared. Current just lives there. Never speaks to customers. Went this evening from 6:00pm to 10:00pm she just appeared twice to pee her dogs from the flat above and scuttled back upstairs without a word to anyone.

Four of us met for Sunday lunch - I got the very last space in the car park - that did not bode well. We sat at our table and gave our drinks orders - no Guinness: what sort of pub runs out of Guinness??? The drinks arrived and we waited, noting the pub was crowded and noisy, but it was a rainy afternoon. It seemed to take longer than usual before a waitress came to take our order, but again, they were busy. It seemed to take longer than usual before our starters arrived, but again, they were busy. (Can you spot a pattern here?) We sat with our dirty starter plates in front of us for quite a while. We were then told they had run out of roast beef, so we chose something else. We waited. Eventually, the manager came over and mumbled that they were out of beef, so we'd need to choose something else. Again, we chose something else. A full 90 minutes after we arrived, they brought us our main courses. They apologised for the delay and brought us two dishes of cauliflower cheese to apologise. By the time we ordered our pudding, the pub was nearly empty, so it didn't take too long although longer than we would have expected. We asked for the bill and after looking at it, we had a query. We waited. I could see the waitress over a half wall, but she didn't notice us. Finally, I went over to her - she was busy sorting cutlery rather than seeing to customers who were already there. She resolved our query and I put my card into the machine. When it offered me: "press enter to leave a gratuity or press clear not to" I was dismayed not to find an option: "throw the machine across the room to show how you really feel." I pressed "clear." In summary: the food was good and they seemed vaguely aware their service was extremely slow and inefficient, but we shall not be returning and suggest unless you want an "all day lunch" that you also go elsewhere.

Had a great meal for lunch. The choice on the gluten free menu is varied and it made selection so easy as the menu was completely separate. Would definitely recommend the beer battered fish!

Had Sunday lunch here, two adults and two children.

The Mill does an excellent Sunday lunch with friendly staff. A good venue to get the family together.

Well, not been to The Mill for awhile.

Food was good, a bit pricey but still value for money from the taste aspect. Very well cooked and presented.

Since my last review this place has had an expensive refurbishment and new management.

I went for lunch 3 times with my wife. It was good experience every time. Friendly stuff, and very good food.

Having made a reservation we arrived and wereshown to table. Nice window table. Has been re vamped beautifully since my last visit a while ago.

My friend could not finish his pint of TEA (guest ale), when pointed out to the staff, no offer of putting it right. Say a refund or alternative pint. Just informed barrel nearly empty. Sadly an all too often experience with the bitters at the Mill.

Popped in for lunch following a recommendation by a family member who lives nearby. Easy to book a table on line and warm welcome from staff on arrival. Bottle of water put onto table with glasses straight away which was a nice touch. Good selection of wines on the list available by glass and bottle. I had the halloumi burger and my partner had the catch of the day which was haddock. Both meals well presented, generous portion sizes and delicious. We will definitely visit again if in the area.

This place was improved in recent time and is now a thriving busy place with excellent indoor and outdoor kitchen and seating.

My family live in Haslemere and because of distance we don’t get together very often. We had a fabulous Mothers’ Day here in 2017, much enjoyed by all and food excellent. What has happened in a year? Today, the weather was awful and they weren’t busy. Our sitting was for 2pm which we had booked earlier in the week - so it wasn’t unanticipated. We waited an hour before our starters and that had to be prompted. The roast meals were off the menu and only pork left. We were offered chicken, which wasn’t on the menu and having to wait an hour and half for our main meal - clearly chicken had not been cooked. We had three small children in our party - no children’s menu on a Sunday apparently. Why were we not advised when booking? There were sufficient staff but no one approached us to explain the wait, apologise. There was a blonde woman who may or may not have been in charge but her attitude was one of complete indifference. The meal arrived - everything was over cooked and not at all appetising. After my complaining did we get an offer of a free dessert, but quite frankly we were tired with waiting, the children were hungry and getting bored and I would have preferred to have paid for dessert if we had felt we were not an inconvenience. The only person with any professionalism was our young waitress. Won’t be visiting again.

20 of us had a buffet lunch here yesterday. Food very good, thought the pub very picturesque and the flowers are most attractive. Would recommend.

lovely atmosphere here ,has a feel of a local pub ,but non locals made to feel very welcome. Always seems busy ,outside seating area is excellent ,nice place to eat drink and enjoy the sunshine. If you have kids its also good for them to play ,and dogs are also made to feel welcome

We hung out here for some hours with friends whilst our kids played outside. In the end we decided to order food too. It was all pretty good, though not memorable.

Thank you to all the staff at the Mill who looked after us so well on the hottest day of the year. We booked the function room to run a training course and the room was really comfortable albeit hot but not as hot as outside. We had drinks orders taken and brought to us and chilled bottled water. There were lots of people in the bar and outside but the staff made sure that we had everything we needed and were very patient with us especially when we wanted all the tables moved.

I never write bad reviews, but after our experience today I feel compelled to. I went with my two boys for a quick lunch and play outside as a summer holiday treat. It didn’t seem very busy but we had to wait over an hour for our food. No one came to apologise about the delay until I chased it. When the food came it was awful. My son’s sausage and mash was inedible and all dried up, the bacon in my sandwich was cold and chewy and the bread was stale. We had specifically asked for my son’s burger to come without cheese - it arrived with melted cheese on it. When I complained we were offered a drink or dessert, neither of which we wanted, I had to ask for a refund for the food. We were not the only ones who were dissatisfied and the service and food has really put us off visiting again.

I wrote an excellent review of this pub when we had a family Christmas dinner a couple of years ago. The manager Eddie, who had taken over the pub when it was refurbished, brought it up to a first class standard. Unfortunately he left shortly after I had written the review, to take over another failing pub in the chain. Since then, we have visited the pub several times for lunch and, last night, for dinner with friends. Over this time, the quality of the food and service has plummeted! I would not recommend visiting this pub to eat.

called in quite late one evening and were advised that the kitchen would be closing soon but were encouraged to take our time with our order. No sense of being rushed.

I was on holiday last week to relatives who live in Haslemere.