Based on 3.296 opinions finded in 2 websites
Based on 3.296 opinions finded in 2 websites
Opinions
My mother in law went with her husband and daughter to the above mentioned store on 7/2/2024 @ approximately 10.30pm. Ordered 2 x mc flurries and 2 x apple pies. They waited 20 minutes and saw that the mc flurries had been made and were just sitting on the side of the counter. They were then given the apple pies and watered down mc flurries. My mother In law went in and complained after 20 minutes she spoke to the manager who offered a refund or the food. At this point there were three males (staff) standing nearby. This made her feel intimidated My mother in law is a pensioner and three males standing within close proximity is very intimidating!! After 35 minutes the ultimatum from the Martin the manager was take the food or get a refund. The refund was chosen. Absolutely disgusting behaviour, unprofessional dealing by the staff!! Head office not interested in complaints. Just brush it under the carpet!! Food is no longer value for money
Jason Fernandez . 2024-02-12
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Always pretty fast with the food even at busy times. Parking is abit tight but there's parking in the Costa next door if need be. But most of all they are fairly fast.
Nick Diaz . 2024-02-05
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Not a lot of vegan food. So just had chips. Need some more meat alternatives other than bean burgers.
charles cropley . 2024-01-22
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Food cold yet again, fed up with asking for food to be changed.
lorraine parrott . 2024-01-21
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Last 3 times been here food has either been cold or incorrect or items missing. Must be us don't understand the problem
ian roberts . 2024-01-19
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Very impressed with the cleaneless in this branch, tables and stations all tidy and clean, considering was busy Staff very friendly and with a smile on the faces
Fabio Contina . 2024-01-15
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The food was nice but the coffee please better drink hot water
Sivaram Morampudi . 2024-01-15
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Worst McDonalds in Leicester, always get the orders wrong and never have thick shakes.
Duncan Langton . 2024-01-14
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Great for quick bite to eat, fast service!
Naz Khan . 2024-01-07
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Last minute decision not really happy with the gluten free. Should cater for all
Angela Boyes . 2024-01-07
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It was ok, nothing to complain about
Adina Gabriela Zanchi . 2024-01-07
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A good McDonald's in a convenient location. Can be slow and chaotic in mornings.
Tom Price . 2024-01-04
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Good food, but Uber Eats/Just Eat drivers always park in the click and serve area, so I donât get my food.
Kittenfan Playz . 2024-01-03
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The dumbest and most lowest iq mfers work at this place Absolute incels
A Kakz . 2024-01-02
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You miss my dips every single time I order. Why is it so hard to put a dip in a bag??
Tia Ferguson . 2023-12-31
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Ordered online. Food cold. I ordered hot chocolate, unfortunately it was very watery. It's obvious that they had come to the end of their chocolate powder. Just one look told me all was not well with the drink and the server should have noticed. I rang numerous times but got no reply
Myrto Lafond - Marie . 2023-12-31
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The lacklustre performance by serving staff is prominent in this particular McD's. No visual energy or haste rewards me with a barely warm breakfast muffin, and a cold welcome.. On opening this well known breakfast feast, I thought, they wouldn't use this offering to advertise on their polished advertising campaign...only the well endowed and starving public would feast on this offering..I've definitely ate in much better McD's ran efficiently with the customer in mind, using the McD's fast food mantra at its core.. but this place ? No..
Dave Webb . 2023-12-29
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Good food, however a little cool, and the large meal we ordered came with a regular drink, but unfortunately we didn't notice till after we had finished
Vincenzo Furfaro . 2023-12-26
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MC Donald's. Same sht everywhere.
Lech K . 2023-12-21
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McDonald's is not the same as it was years ago the big mac is just thrown together and looks nothing like the adverts on the meal boards . Only go in because the kids still enjoy eating there.
Marvyn Henderson . 2023-12-21
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Ordered from here twice through McDonaldâs app and first time food was completely soaked by coffee, which granted could be delivery. But youâd assume itâs common sense to not bag the coffee with the food. 2nd order I didnât receive part of my order as on breakfast meal thereâs an option for âextra hash brownâ, where I checked ânoâ. Only to receive two meals without any hash browns? Are the employees that incompetent they donât know what âextraâ means? Good luck trying to call too, either rings endlessly or the straight up reject the call. Who knew working fast food was this difficult to get right. Would advise anyone to avoid ordering from here for delivery.
J Walton . 2023-12-17
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A regular mcdonalds, but with great service and staff that go out their way to be helpful and provide a nice environment
Thomas Morris (50BLESSINGS) . 2023-12-17
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This place is ridiculous for McDelivery's as they constantly forget items placed from the Mcdonald's app. It's difficult to get a hold of anyone as it's ordered through the app but delivered by uber. McDonald's are not interested, and trying to get through to uber is a pain to get a refund! Staff really need to take care of customers orders by getting it right, but going by the problems they really don't care!!
Angie D . 2023-12-06
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This mcdonald always seems to leave something off of your order. When you report something missing it is always such a battle to rectify it (I gave up this time). Save yourself the stress and go to a different one!
Daniel Bromley-Travis . 2023-12-03
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Actually got food correct first time
Thompson Rebecca . 2023-11-28
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Ordered from deliveroo im a vegetarian ordered cheese melt dippers and received chicken nuggets. I ate a piece and threw up, first time i accidentally ate meat in my 29 years .
Ricky Punjani . 2023-11-25
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Donât often visit this McDonald. Order on the app. Got my food in less than five minutes. Order was correct and at the perfect temperature. This is how itâs done Abbey Lane
phil neale . 2023-11-20
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Every single time I order a McDonaldâs either an itâs us missing or incorrect! Especially when it comes to happy meals
Megan Sherman . 2023-11-16
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A quick stop for brekkie.....was a little busier than anticipated. Food was delayed due to online/delivery orders.
Mahesh Patel . 2023-11-13
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McDonald's are one of many companies who are largely responsible for Global Warming and the epidemic of Cancer World wide. Why would anyone want to contribute to this kind of future for our children ?
Warwick Miles . 2023-11-08
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Only really use this for delivery, and more often than not....the order is wrong
Andrew Pattrick . 2023-11-04
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Second time this week staff donât seem to know how to use the app! They key in the code before the order is placed and the points are removed from your account. Then they tell you the code is invalid! Points are gone! At the window they shrug their shoulders and tell you there is nothing they can do. Even though you show them your screen grab of the code. I use Macs regularly and all the restaurants in the area have no issues with this at all. The kids at Meridian just donât seem to know how to use it :(
Lee R . 2023-10-29
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A very busy location but the service was very prompt froendly staff too
Stuart Towers . 2023-10-19
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Good and fast customer service. I had chicken salad which was fresh and the grilled chicken very tasty.
Roxy . 2023-10-14
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Great little place but does get busy at peak times
Paul Webb . 2023-10-14
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Every order is missing something, usually small things like a ketchup or other sauces. Today, we got an entirely different order all together. đđđ
Andreea Rezmives . 2023-10-13
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Terrible management Had a Mc delivery, missing items and rang but never answered so I had to go to the restaurant after paying ÂŁ3.99 delivery, they said you have to go through Uber for a refund on my delivery and then I heard a manager in the background say - tell him to make a complaint to HO he wonât get anywhere!!!!! Terrible and then another manager said Iâll give you your missing item but I donât have to ? I said ok but Iâm making a complaint to HO still he then said well Iâm not going to give you your missing items then !!! Terrible Iâm going to contact HO
Russell Kimberley . 2023-10-09
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Called in to charge our electric car so was sat in macdonalds for an hour. The manager was amazing, he was constantly checking everyone was ok and serving non stop and just seemed to be the life and soul of the restaurant
Dave Bell . 2023-10-07
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Place is a shambles, no screens working, canât even collect order from desk due to all the delivery drivers swarming the counter and wonât even move to let you past
J Smith . 2023-09-27
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Food was surprisingly fast and hot. Staff attitude and packing of the food was shocking. Fries cartons upside down and burgers not wrapped properly.
Colin Brown . 2023-09-26
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We ordered food at the drive thru but when we collected our order an item was missing so had to go inside to collect it. Staff were polite and rectified the situation without any drama. Food was great and we'd come here again.
David Murray . 2023-09-22
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Ordered food for delivery via the McD app and was missing an item. After much time wasting phoning the driver and this restaurant to get my item delivered I was told that I have to contact the company delivering. Turns out following their âguidelinesâ I will get a refund of ÂŁ2.50 refunded into my account within a 14 day period. I rang the restaurant and spoke to the manager to try to understand why it is the responsibility of the courier (Uber) when a member of his team failed to put all items in the bag. The courier is not able to check as the bag is sealed. I did not get a reasonable acceptable explanation or any offer to have my item delivered. My advice to you is forget deliveries through this company as you wonât get a satisfactory outcome if the staff fail to provide all the items ordered. I did ask if I could buy a McTasty for ÂŁ2.50 as this was offered as a refund surprisingly I canât. So not only am I âhangryâ I am out of pocket because one of the staff couldnât do their job properly! đ€Ź
Cez D . 2023-09-20
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Just incompetence when taking order losing my order and having to chase my order waiting in car park for about 25 minutes not good, to much going on with takeaway orders taking priority very disorganized, needs better system in place.
Gavin Pell . 2023-09-18
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The worst place to order food ever, always miss food off our order, gives us a completely different order instead, ridiculous, it happens everytime, donât waste your time. Order at fosse park McDonaldâs if you want real service.
Chelsea Mayap . 2023-09-18
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I would suggest go in to the establishment and order. Any takeaway through a third party or drive through at a peak time will leave you frustrated with wrong food.
Rakesh Patel . 2023-09-18
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Quite literally the longest wait for a McDonalds you will have. Either eat in or Drive through, itâs a joke! In a rush, donât bother.
Geoffrey Hughes . 2023-09-15
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My grandson loves a treat, so it's not that ofter we go, but he enjoys it
Linda Wells . 2023-09-10
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Yummy porridge.Celebrstef my granddaughters GCSE results .
Cheryl Chapman . 2023-08-25
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Absolutely terrible. One staff member has a serious attitude problem. Rude, arrogant. 25 minutes for food to be served.
Pav Singh . 2023-08-24
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Seem to scaling back on cost here. Milkshakes had very little flavour to them, supposed to be strawberry and vanilla. Waited 15 minutes for food to be brought to the car... was only one meal and two happy meals. Chips were not full portions, and drinks were well under the line. Definitely feel short-changed on food/drink portions and flavour. Wouldn't recommend this Mcdonalds. Wish I had taken notice of the star rating and not gone there. I certainly would not return! Lady who brought food to the car was very polite though.
Lisa O'Connor . 2023-08-14
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If you are to choose between meridian mcdonalds and fosse Park go to fosse Park as they have better customer service, never anything missing and you get what you ask for. This meridian one seems to have staff that don't listen and can't follow simple instructions, I don't want to slate anyone off that works but it's not a hard job to do. Yet they seem to get it wrong, think I will stop going here.
Daniel Lycett . 2023-08-13
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Usual McDonalds experience, convenient.
Peter T . 2023-08-10
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we had breakfast there. The food was good and the service was great and quick. Thanks!
Barbara Hunter . 2023-08-08
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Not super busy for Sunday lunchtime (luckily for us) . Service was super nice . The only thing I found hair in my fries. Also the quarter pounder had way too many chunky onion bits. This me off a bit.
Nat I . 2023-08-06
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Had to wait to long lots of customers without masks drive through to busy
Edward Campbell . 2023-08-05
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A "usual" McDonald's in terms of table layout and cleanliness. Drive thru moves pretty quickly. If ordering in store during busier times it seems you get pushed down the queue behind the drive thru and delivery drivers so can be waiting quite some time. Car park is very small and quite tight.
Lydia Hargreaves . 2023-08-04
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Found a slug in my Mcdonalds, either that, or their Cucumbers are messed up.
John Baliskey . 2023-08-02
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Can't go wrong with McDonald's. Little tricky to drive about the limited parking.
Amit C . 2023-08-01
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Food didn't taste so good No proper clean-up after customer
Jessy Osaghae . 2023-08-01
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Only ever buy children's food from here but they're are always forgetting something off the order each time
Meena Rama Odedra . 2023-07-30
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Nicer than most McDonalss added bonus of a superfast charger in the car park.
Ldn Bne . 2023-07-19
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The same junk food same rubbish company value
Marius David . 2023-07-12
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If I had choice wouldnât even give 1 star as they donât deserve if they donât respect customer views ordered a wrap on Saturday without any bacon with my phone on there app I walked in and my number was called as soon as I walked in Gave me the food as I started to eat they had not customised and gave me without bacon Tried to call Leicester branch market st and the lady answered and said I have just started shift so please do shout! all I was doing was addressing the issue as I had reached work and she said she would exchange it Why was the mistaken done they good enough to take your money but not work I asked for a call back Someone called but when I asked questions they hang phone not good when customers are giving you hard earned money and you can not do your job shame on you
301rythm . 2023-07-10
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Usually stop here on the way back from Leicester to MK to grab a couple of CheeseBurgs for the journey. The staff are 99% of the time really friendly and smiley, although there is usually a bit of a wait for the items that really should be ready late morning / lunchtime. But, on a positive spin, the food is as fresh as it's going to be at a Maccies.
Marcus Hender (LittleBearBBQFoodOriginal) . 2023-07-10
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Food always is good. Can get busy at peak times, either the drive through and collect.
kevin ballard . 2023-07-07
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Like any other McDonald's but trying to access car park- nightmare to get round cars waiting for drive through, a pain
Robert Minazza . 2023-07-07
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Really really slow service. Best avoid
James Brown . 2023-07-06
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I'm really not that keen on Mc d's to be honest. I have a wrap and coffee if I'm really hungry and there is nowhere open to eat. đŹđ
Ellen Kemad . 2023-07-03
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The service was slow and it looked a bit chaotic behind the counter with lots of items of food ready to be packed.
Philip Bennett . 2023-07-02
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Extremely slow serving orders, took over 15 mins to get a McFlurry and a chocolate pie! Person who 'helped' me decipher points spending didn't know what she was doing, I ended up just paying for what I wanted for speed.
Janine Chapman . 2023-06-29
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Customer service below 1 star they always forget to put your order in the bag and when you call them they say we got spare items lining around witch they belong to your order. And you waist more time and petrol to collect.
Robert Angheluta . 2023-06-28
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Ordered 5 mc flurryâs and 4 double chocolate pies for delivery. Nearly ÂŁ20 and they didnât give us the chocolate pies, didnât answer phone when we called. So we ended up paying nearly ÂŁ20 for mc flurryâs alone. Not great service at all
Heather S . 2023-06-25
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Not particularly busy, hot food which is very rare at most McDonaldâs locations.
Keaton . 2023-06-23
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Great but never have any ice cream!!!! So rubbish!!!
Sarah Hudson . 2023-06-18
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Ordered only 2 drinks waited 15mins đ
Wolf James . 2023-06-13
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Donât order on the app and wait in the carâŠ. The food didnât arrive, so after 15 minutes and I had to come in. It had been sitting on the side and had gone cold and I person questioned why I wouldnât take it cold! Why offer a service you canât fulfill! Dreadful.
Jake Miller . 2023-06-12
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Once again my order has a problem! At least this time they have even able to assemble the good correctly, just a shame they have used stale ingredients making this food inedible. Absoloute joke of a restaurant
Megan Evans . 2023-06-11
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We came here to charge our electric car. There are clean toilets and seats. We ordered ice cream, and if it well prepared. There is also phone charging station ( not sure is this a norm in UK, but not available in my home country). Nice stop and nice services.
Eyogurt . 2023-06-01
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I am a night time hgv driver and drive all over the country. I ordered using the app. Mc donald took my money and gave me a order number. When I turned up it was close as they where cleaning. So I spoke to someone there and was told they could not refund me. But got told to ring customer service. I told the guy that due to my night time work customer service will be closed and I sleep in the day. So he told me to pop in and get it when I am down here next, so I did just do that and spoke to the manager who was unwilling to help. He just keep repeating ring costumer service and was unwilling to help resolve the issue. I had the recipe as proof and told him to check the date against the mainance closure. He said he only knew what was going on today. I said it is very poor he could not check and unwilling to help. He didnât care and as a result I walked out. All he needed to do was check my recipe against maintenance closure and give me a meal the owe me. I feel this is a poor way to handle thing and could have been handle easily with a quick check of dates on recipes against maintenance dates
AdamlucyWatson . 2023-05-31
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Great little McDonald's super fast service as well
Douglas Francks . 2023-05-26
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It was veri gud I got the hol men u and eat it al
Fortnite Pro123 . 2023-05-25
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Very busy, order was wrong, didn't have time to complain.
Dan Cooper . 2023-05-24
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Stayed for just over an hour and a half after ordering a meal and then a coffee, slapped with a ÂŁ100 parking fine. Avoid.
Hassan Ghani . 2023-05-20
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I use this restaurant a lot. And they always get everything right every time. Can't fault them one bit. Great service, staff and food
Benji Ashby . 2023-05-19
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Bad layout, makes it harder for people who wants to drive in to park but only to get blocked by people who wanted to queue up for drive in. It was a hassle to park at this McDonald's so won't be going back there again. Seen people badly parked and denting other people's cars by their doors. Shocking!
Zak H . 2023-05-12
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One of the best Maccys Iv visited, food was well presented and hot, came out in a timely manner and staff were very friendly and cleared tables quickly.
Dawn Evans . 2023-05-03
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Got hit with a ÂŁ100 fine for daring to spend too long eating. Beware that this McDonald's now has cameras to prevent people "overstaying", which they have implemented in the laziest possible faction. I recommend dining elsewhere. I will certainly not be back, so money that I might have spent there will be spent elsewhere, and McDonald's can eat the cost of the fine themselves that way. UPDATE (for those who are interested): So I rang McDonald's up and they very helpfully cancelled the parking fine (it turns out that this is a thing you can do) with no hassle. Therefore I've updated my rating accordingly. I've left a star off though, because their system is still stupid even though this obviously isn't the individual restaurant's fault.
Nick . 2023-05-02
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No full fat coke. Two visits in a row
leon pickle . 2023-05-01
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Mediocre at best. Still better yuan biron burger.
steven warner . 2023-04-30
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I went to fosse Park with my daughter to do some shopping we ended up 2 hours, then we went to McDonald's restaurant.
Tony Cole . 2023-04-27
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Thank you to Kyron, an exceptional employee who truly puts the customer first. We will be returning to this location due to our wonderful experience with Kyron.
Marina Renee . 2023-04-23
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V nice food, good service & v good & helpful staff
shilpa jobanputra . 2023-04-21
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Proper driver through and service was quick.
Rodrick Kamudyariwa . 2023-04-10
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Very slow service machine not working to order and drive thru closed
Sarah Goodge . 2023-04-08
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Every single order I place here is wrong! Every damn time!!!!!!! This morning they havenât put the syrup in for my daughters pancakes and she wonât eat them without!! If you want any sauce with chicken nuggets, make sure itâs in the bag before you leave. 0/10 just go to the one at Fosse park
Charlie Mcdonald . 2023-03-29
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Even after placing order and paying queuing 4th time, to wait for part of order and other part of order is never hot because its been on side. Had to call for staff to come to waiting window as no one there after 10mins waiting finally got food and part order cold again đ« staff lady I called got it straight away... you need to have a designated staff to ensure when waiting for parts of order that all of order is hot not cold.
selina francis . 2023-03-29
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Good service. Friendly staff.
Brian Moss . 2023-03-28
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27/03/23 at 22:27. Ordered a McCrispy at the drive thru, was listed as McSpicy so i told the guy at the pay window and he said he'd tell the kitchen. When i got home they'd put a McSpicy in a McCrispy box and not what i ordered. I'd also add that the large fries was also half full. Poor service, poor attitude and deceitful actions. Manager needs to get their housein order.
Darron Boden . 2023-03-27
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Ok food but not my favorite food but was hungry
trevor lewis . 2023-03-27
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Had a rotten egg in my mcmuffin. What a poor way to start the day.
Jacob Riley . 2023-03-25
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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4562 Opinions
Ordered through the drive thru. At first, the wrong drink was given to me and then tried to give me the wrong food. I said what I ordered 3 piece chicken select meal, and I got oh yeah, go to the last window, we will be with you in a bit......around 2 songs later and hearing two girls giggling! A young man appeared wanting to know what I was doing there, what was I waiting for. Again, I repeated my meal, and I was met with I don't have that. I said who I had seen, and around 5 minutes later, I left the drive thru.
Ordered through the drive thru. At first, the wrong drink was given to me and then tried to give me the wrong food. I said what I ordered 3 piece chicken select meal, and I got oh yeah, go to the last window, we will be with you in a bit......around 2 songs later and hearing two girls giggling! A young man appeared wanting to know what I was doing there, what was I waiting for. Again, I repeated my meal, and I was met with I don't have that. I said who I had seen, and around 5 minutes later, I left the drive thru.
950 Opinions
This could be a great place. The coffee is nice but I just can't believe how early they shut 90% of the areas off for cleaning. It gives a really unwelcoming vibe which is a shame. The staff do seem ok when you order.
This could be a great place. The coffee is nice but I just can't believe how early they shut 90% of the areas off for cleaning. It gives a really unwelcoming vibe which is a shame. The staff do seem ok when you order.
24 Opinions
Generous portions. Excellent customer service and friendly staff. There was an issue with my order, but the owner called me and sorted it. My new favorite chippy stop.
Generous portions. Excellent customer service and friendly staff. There was an issue with my order, but the owner called me and sorted it. My new favorite chippy stop.