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3,1

Based on 2.712 opinions finded in 2 websites

3.6Ambience3.6Cuisine3.6Price3.6Service
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Nº 181 in 225 in West Dunbartonshire

Nº 5 of 9 Fast food in West Dunbartonshire

CUSTOMERS TALK ABOUT DISHES WITH.. chicken

comment_iconOpinions

well popped in for breakfast and we are not the best at ordering Karen asked if she could help if the rest of your staff are as nice as this lady then you wont go wrong if we are passing again we would pop in...

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john8292 . 2021-11-30

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Hardly any parking spaces so had to park up the road and walk back, everything else was as expected.

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Geezersl . 2021-10-13

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Absolutely disgusting McDonald’s letting your drivers park across 2 disabled bays at peak lunch time No respect for blue badge holders like myself I will be avoiding this McDonald’s now!

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marksN9772PW . 2021-07-04

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Went through drive the for breakfast. Ordered pancakes with syrup. Drove away to Loch Lomond Shores because couldn't park up in car park as it was full of delivery/collection drivers. Took two bites from pancake whilst looking for syrup ....NO SYRUP. Drove back and parked...

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deebeeceeUk . 2021-05-27

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Staff were mean , kept on saying is that is!!!! They got our order wrong first time we asked for nothing on a wrap except BBQ sauce and second time we only got 1 chicken select in the wrap when you always get 2. I...

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Levi_Games . 2021-01-30

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We used the drive-thru a few times while staying nearby, I can honestly say this may be the best McDonalds we have ever been too. The food tasted fresh and piping hot with good sized portions. The food was ready from moving from the first...

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Scottish-Hidden-Gems . 2020-11-27

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Staff were surprisingly really friendly!!! Fillet of fish was good as well as the chips. Place was clean enough

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hush-hushreviewer . 2020-11-12

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Can't use toilets until you've been allocated a table. No visible menus. Only one person from each group allowed one trip to touch screen to order. Difficult/ near impossible when you dont know what's on the menu. Very poorly thought out system.

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MumsDayOff . 2020-08-28

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Live locally and this McDonald's used to be OK. Recently it's going downhill. Orders are frequently wrong now, rude staff, the restaurant bit is always full of teens now hanging around so nowhere to sit, you have to wait ages at the drive through (this...

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Tanya M . 2020-03-22

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Sometimes you get that meal from McD’s that just doesn’t cut the mustard. That was ours on Saturday night from Balloch McDonalds. The girl at the drive thru was snippy and not very friendly and the food was just not up to the usual standard....

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GarethC66 . 2020-01-28

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I've had a poor experience here before but decided to ignore it, however since this store keeps having problems I figured I'd leave a review this time. Despite all online sources claiming the store is open 24 hours, and the store itself having a physical...

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clarar0see . 2019-12-23

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Typical soulless experience in Balloch ,why are all these places all the same no imagination, same junk food same incompetent people who seem to delight in getting the orders wrong !! Are they on a mission or are they running a competition to see who...

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davidmT4517DN . 2019-12-02

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Typical junk food for the great unwashed masses, car parking very tight, drive through seems popular, although watch when exiting as some people drive very quickly coming off of the roundabout into Balloch, other than that what can I say ok if you allow your...

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davidmT4517DN . 2019-11-01

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Visited many in restaurants across the UK and don’t usually write up on them, but seen the last couple of reviews here and felt drawn to balance this out which is my opinion based on the experience of only two visits. Most recent visit Wednesday...

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VivendaLuiza . 2019-11-01

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This Mcdonald's is always very busy, the car park is accessed off a one way system. The car park is very small and tight. Entrance to drive through is also very tight. Frequently runs out of ice cream at weekends. Food never ready and always...

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Jumpy07 . 2019-09-08

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Das Essen war gut und wurde schnell zubereitet. Wir waren zwar zu einer "Stoßzeit" vor Ort, das tat aber keinen...

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Ursula J . 2019-09-04

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We popped into Mcdonalds drive-through for a quick family meal. Despite a big queue we were served quickly, and were soon on our way. We ordered a couple of Double Quarterpounder meals, a Chicken Select meal, and McNuggets, all with fries, and one also with...

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mjm2107 . 2019-08-29

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You know exactly what you will find at McDonald's and that the quality will not vary. The Egg McMuffin is a favourite.

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Ronnie S . 2019-07-20

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If you would like a nice quiet breakfast in McDonalds forget it. The music blasts out absolutely no need for it at all

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gmcd03 . 2019-07-04

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Place an order via the drive thru - checked and double checked - paid for - had to wait an age in the car park to get the food - drove home - part of the order missing. Absolute joke of a place - too...

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Ronnie W . 2019-07-02

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Hi welcome to Balloch Mcdonalds, can you wait in the grill bay AGAIN for 20 minutes? Not as folk around here need more encouragement for terrible driving /parking, avoid!

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Peter T . 2019-06-15

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One of the better McDonalds that we have visited. Well cooked and tasty. Served quickly and efficiently. Car park could do with being bigger but no room to make it bigger! Will visit for a quick breakfast or lunch again!

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Karendurham12 . 2019-06-04

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This has got to be the worst McDonalds I have ever been to. we live locally and can tell you that every time we have been to this place there is always an issue with the orders doesn't matter if it's 5am or 5pm. -...

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soozi2018 . 2019-01-16

MORE AT TripAdvisor

This is always a stop on the way home from Loch Lomond. Always quick and never have had bad service. I am on a special diet and they are really helpful with coming up with something I can eat. Highly recommend this place.

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Michelle D . 2018-09-03

MORE AT TripAdvisor

A warm bank holiday weekend - and no milkshakes..... Typical. Nothing else to be said really. Went to Starbucks instead.

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dswebb . 2018-08-25

MORE AT TripAdvisor

Out there on the banks of Loch Lomond, you have a Mcdonalds which offers all the usual food and drinks. Nice sized shared car park and free WIFI. What is different is the excellent views of Loch Lomond and the range of mountains in view....

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Keith J . 2018-07-22

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Good if on a budget or with family... Tastes good and clean surroundings... Would recommend if need cheap eats...

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chezlobo2 . 2018-07-13

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Typical McDonalds place, I only come for breakfast or coffee and the food and coffee is ok, staff are still lacking and spend too much time talking to each other socially and seem to forget customers are waiting

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stuart w . 2018-05-23

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I have visited this particular McDonald's several times and orders are always wrong, extremely frustrating if you've used the drive through and only discovered the error when you get home !! I go elsewhere now.

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Sands659 . 2018-05-22

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Food was typical of a McDonald's and everything needed was on the menu. The car park is small, as is the restaurant, and it does get busy. Could do with some more outdoor seating. Food was generally good although the fries were a little overcooked....

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JamesFFC . 2018-05-07

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Every time we go hear there is all ways food missing from order chicken nuggets missing from happy meal one very up set wee girl get ur staff to together McDonald's

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Kellyanne M . 2018-04-17

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Looks like the place has just been refurbished, looking clean and tidy and just need to staff to up their game and put customers first with less talking, food was ok

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stuart w . 2018-01-03

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Literally just driven through and can honestly say worst service ever had here. The girl was rude, no eye contact no use of basic manners and was yawning whilst giving instructions. Not offered sugars etc with drinks. Poor for what is usually the better restaurant

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755heidih . 2017-08-12

MORE AT TripAdvisor

Staff were brilliant quick service even though it was busy restaurant clean although car park had some rubbish strewn around which let them down a little otherwise a brilliant visit

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Sj19852 . 2017-07-28

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McDonald's always good everybody enjoys it Just need bit more happy people and good staff Was in and poor lassie was trying to get tables cleaned on her own nobody came out to help her felt really bad for the girl

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laura p . 2017-05-07

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Went for a McDonald's breakfast just after 10am ask for 2 Double Sausage and Egg McMuffin meals. So paid for the items went to collect them from other window was given my order in there brown bags to discover they missed out on the Hash...

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1984Balloch . 2017-04-28

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This McDonalds need to pull its socks up! Service is dreadful, slow and delivered by uninterested young people who only seem that they want to talk between themselves and not serve customers, place was also dirty, not impressed

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stuart w . 2017-04-26

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Staying nearby, we decided to get our breakfast from here one morning. Having placed our order and then waited for it to be made, I then walked back to the caravan park where we were staying (furthest pitch away from the McDonalds), only to find...

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68AM68 . 2017-04-09

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I am not a regular visitor to McDonalds and i never thought i would ever want to write review about it either. However after a visit today with my wife and grandson i would just like to what a great job the staff do. From...

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Dumgoyach . 2017-03-24

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This chain in Balloch can sometimes be a hit and a miss. I've had dried out burgers with no sauce and cold fries before . Usually they forget to add something if it's a drive thru order . Other times it's been great . Recently...

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Wirsty . 2017-03-08

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All my kids love this chain and get excited when we visit. Staff are very friendly but the food is the exact same which ever restaurants you visit anywhere in the world.

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124hughie . 2017-02-19

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Been for dinner with my dad and good dinner I would recommend it to others keep it up McDonald's 😃😃

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lewisn987 . 2017-01-21

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Ordered a Big Tasty ( Love a big Tasty ) However this burger was loaded with so much salt on the bottom of the burger it dried my mouth out and tasted awful. It was as if it was layed and pressed onto a bed...

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Robert M . 2017-01-11

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Used this restaurant a few times, and food is always served prompt and fresh. Had a few mix ups on the drive thru ,they forgot our doughnuts on one occasion. Staff are always very nice and friendly

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Magpie979 . 2016-12-04

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Stopped here for breakfast and it was dreadful, waited 15 minutes for porridge and when it arrived it was the wrong flavour, food was cold and staff are more interested in talking to each other than actually serving, I would avoid this place at all...

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stuart w . 2016-11-26

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McDonald's in Balloch is the perfect stop between home and going North; a good place to stop in the morning to have a breakfast (although we would prefer if ALL McDonald's would serve their normal menu 24/7 as sometimes it would be nice with a...

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GlenGael . 2016-11-22

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Very good service don't let you wait they fetch it to our table if they are busy staff are very polite and helpful.nice and clean and bright

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Robert B . 2016-08-28

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It is always so busy as its on a major tourist route and next a caravan park, doesn't matter what time of day,there is always a queue, staff are usual McDonald's don't really care as they are under so much pressure and it always seams...

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ADWGlasgow . 2016-08-27

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the macdonalds is clean staff attentive, food is standard, car park is tight and does get very busy but if you want a quick pit stop heading north or south well worth the trip

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Robert L . 2016-08-24

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No nonsense good affordable service. Good selection , and tuned to market requirements. Excellent hard working staff. Car Park a wee bit congested. Best kids Ice Cream ever. Spotless modern venue

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Bill P . 2016-08-23

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Mcdonalds have the best cappucino in this area and its good value for money . Good clean restaurant and staff are friendly

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fiona b . 2016-07-25

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对苏格兰的美食不是很习惯,幸好还有全球连锁的麦当劳。既经济又实惠,餐厅里还有免费的无线网络,可以将在高地上拍的美景及时上传与朋友分享。

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. 2016-06-26

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I travel the length and and breadth of the country, I use McDonalds most mornings, for my breakfast. However on using this was I was advsied I would have to pay 5p for a paper bag, as it was the law. On checking with McDonalds Head Office, I was advised this was not the case, however on speaking with a team supervisor at the unit, she could not care less and her whole customer service attitude was one of distaste.

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Brian G . 2016-05-14

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We popped in here on the morning that we left for a hot meal. As with any McDonald's, the breakfast was good, with a good choice available. Combine this with a hot drink, good value for the price.

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Helen H . 2016-04-03

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Standing & the counter & food & rubbish all over the floor bin at drive through overflowing onto floor plenty staff about.

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Irene C . 2016-03-04

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Hard to say much about it.A typical Mc Donalds, and the food was quick hot and tasty.Staff were very friendly, and the toilets and restaurant were clean.Will be back again, kids live a wee Mc Donalds as a treat!

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wideboyal1 . 2016-02-22

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I ordered three items from my car in the drive through at 2am. I was the only customer there and all three items i ordered came up on the large display screen and were paid for. When I arrived home only two of the items I ordered were in the bag. One customer to deal with and they still f i-up. Following an irate phone call I was told - 'I will log it in the book - just come in and get one when it suits you'.Here's an idea Mcds. How about supplying it when its ordered, thats when it suits me.Perhaps my fault for assuming that they couldn't mess up on 3 things when it was the only order in progress. Only at Balloch Mcds. You still owe me.Mcps

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jasmcp . 2016-01-30

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Qualidade e atendimento standard ao que estamos habituados nesta cadeia alimentar. Bom ambiente e limpo.

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Kharlosluz . 2015-12-24

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It's 11:58. There are less than 10 people in the restaurant. There are dirty tables and floors and staff hanging around playing with the cuddly toys. I am served cold chips and a cold burger. How can that be so ?!Travel to the Dumbarton restaurant ....it's 100% better and worth the drive.

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Bushboy322 . 2015-10-28

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After a visit to Benmore Botanic gardens the McD's was the easy option. Pretty much average and what you'd expect from McD's

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BeerJunky101 . 2015-10-20

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Typical McDonald fayre in a lovely part of the world. Handy location next to Lomond Shores and en route to Luss and Tarbet. Parking limited at peak times and overspill into the adjacent Chinese restaurant is discouraged.

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DandJNewcastle . 2015-08-31

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We stopped here a few times in the morning before we started our day trips to see the scenery on the Loch or further afield. Quick service, clean facilities and good location, about 1 minutes drive off the A82 roundabout, take exit for Balloch, A811. Parking lot is a bit small if you are dining in but they do have a drive through service!

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Timbits10 . 2015-07-05

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been to this one many times i always admire the speed you are served and the staff always explain anything to you

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Charles M . 2015-06-15

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I often call in for a chicken nugget share box and have grown accustomed to variables in how hot they are but the last few visits have seen standards deteriorate with tainted flavour from the fat, mixed temps, and variable crispness.Today was the last time I will ever buy a box they were inedible, they were cold, chewy, tainted I really believe they just grabbed some from the 'timed out' bin. After chewing through two of them I was going to return to the store but decided I didn't want to see another nugget ever!. I would have fed them to my dogs but decided they were most probably germ laden being kept at that tepid temp for what was obviously an unacceptable length of time so I binned them.

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elaine k . 2015-05-11

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On this occasion I stopped for breakfast on a day out with my son, before visiting the Sea Life centre at Loch Lomond Shores. I've used it regularly in the past as a stop-off when travelling to/from Glencoe/ the Highlands on hillwalking trips. It's conveniently located just off the A82. As McDonalds go this one is spacious and clean. The staff were pleasant and cheery. The car park is roomy and I've never had a problem getting parked.

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johndI1060CQ . 2015-03-17

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Since I discovered a pensioners special I have gone regularly to the Balloch McDonald's. You can get a cheese burger a small coke and a portion of french ffies all for £1.75. Cheeper than you could make it.

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Jim B . 2015-02-18

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dropped in when time was short and ndeeded something easy. Half the order missing, poor service and food not up to McD's own standards.Didnt expect the earth, but was still left hungry and dissapointed.

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EdinTraveler . 2014-12-03

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It does what is says on the tin. The staff are helpful and the food is the 'standard' you'd expect.I'd always go large!

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Kenneth_Smith . 2014-10-27

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It's weird to ask for water in the UK. They don't understand. They sold it by the bottle, but didn't understand when were asking for just a cup of tap water.

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Matt1787 . 2014-09-27

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It's a McDonalds- they serve 68 million people in 35000 outlets every day - primarily by following the same set up in each of those outlets. What more can you say? If you want a McDonalds, go to McDonalds- if you don't want that maybe should give it a miss!

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Jim G . 2014-09-07

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The food was much better than my local Macdonalds, chips were nice and fresh, veggie wrap was tasty and lots of it. Big Mac was done to a T.

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Gilly052 . 2014-08-15

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Horrilbles hamburguesas, horribles nuggets, horribles patatas. horribles ensaladas....Fuimos como ultima opción porque era tarde y el resto estaba cerrado pero quedamos sin cenar.

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Pablo G . 2014-08-04

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What can I say ,other than if you want a standard conveyor belt meal then this is the place to get one

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Donald C . 2014-08-02

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Where do I start! Rude staff who haven't a clue what they are doing? Filthy floor, tables and the bathrooms were atrocious! Drive thru was too slow so went Inside To use bathroom and order, boy how much I wish I hadn't. People where jumping the queues the staff didnt care, served six people who came from the back of the q before the people at the front. When people complained and mentioned they'd been waiting for nearly ten minutes the staff were noncommittal shrugging shoulders and one even put hand up as if to insinuate "whatever". Will never ever ever be back and will definitely go out of my way to make sure I warn any friends or family visiting the area. AVOID AVOID AVOID!!

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sitdown . 2014-07-27

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didn't fill me up, Didn't look as appetising as advertised and tasted really poor. I suppose you get what you pay for and won't be back in any McDonalds

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William S . 2014-07-22

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