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2,5

Based on 101 opinions finded in 1 websites

3.5Ambience3.5Cuisine4.0Price3.0Service
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NÂş 1247 in 1391 in Fife

NÂş 23 of 26 Fast food in Fife

CUSTOMERS TALK ABOUT DISHES WITH.. chickencreamcoffee

Score
OpinionsNoteTripAdvisor1012.5

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I would think this is probably left here as a comment a lot. I rarely have fast food and have not had McDonald's in few years. Just a silly craving tonight whole watching cooking shows and drive to this McDonald's. Ordered cheese quarter pounder wti fries and coke and a chicken mayo with back. Got served in 15seconds (the time it took us to pay). No questions about nay sauces or salt/pepper, opening the bad in couple minutes the food was cold and tasteless, the coke did not have a single ice cube in and was warm and flat - I am guessing these were premade at least a couple of hours ago. Just a reminder why I just pass by any McDonald's. I tried.. never again unfortunately :(

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Marija K . 2021-03-13

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Always have very bad experience here at Macdonalds. Staff is very rude to customers and very unprofessional.

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konstantinap909 . 2021-02-15

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Rude staff very aggressive unprofessional staff waiting along they are not happy to help they ignore you and elot of mistakes on the orders

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romaiosp . 2021-02-15

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No good morning or anything just ( what do you want ) Ordered a coffee and a hash brown this morning 17/12/20 at 07:38, Drive to the window to pay no one there waited 5 min then I thought to drive to the next window just incase there is a problem with the till or something, To be offered the drink and the food of the van behind me, and I told her that thats not my order and I told her I have not paid yet to be grunted Left my payment to the window like a fool and I left. Its disgusting and very unprofessional and definitely not going back.There are better places that offer great service in Fife

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manolism762 . 2020-12-17

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Had a double cheeeseburger and a vanilla milkshake from here got to say it was top drawer compared to the other burger joint in Canmore street plus it was half the price. Tables are clean covid friendly whats not to like. Staff clean and tidy wearing masks no unsightly face hair.

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beardedbawbag . 2020-09-22

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I like McDonald's, it is really tasty and cool. I would recommend buying either chicken selects or chicken nuggets as they're my favourites. I would recommend that you go here as a family, by yourself or with friends. Another great quality of McDonald's is that it's very good value for money.

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Davidthefoodguy . 2020-09-04

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Went at 3:30am for my works break with my girlfriend and ordered 2 toffee lattes and a share box of mozzarella dippers, when I grabbed the bag for food my gf said that they weren't toffee latte's, I told the service woman this and she replied that they are toffee latte's. Since when has a toffee latte not had toffee or cream on them? ‍♂️

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Nick2091 . 2020-09-02

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Nothing special though the food was cheap and plentiful. Staff were enforcing mask wearing and the one way system, which was good to see, so we felt safe while collecting our order.

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EGM68 . 2020-08-30

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Took my grandchildren for food through the drive-thru lane during lock down. The queue was very well managed and despite being a long queue we soon reached the window to receive our food. Quality was as normal for McDonald's... the kids love it and I have to admit to being partial to a McFlurry ice cream!

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casswife . 2020-08-04

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Covid-19 is not an excuse to treat customers poorly. Abandoned purchasing food due to staff attitude. Signage to enable reaching the store confusing. When tried to clarify, despite saying twice to stop walking towards my car because I asked a question, continued to do it, window down, don’t know why can’t communicate from a distance. Clearly fail to understand social distancing. Manager with staff member then rescued worker by having a go at me for way I spoke to his colleague. Covid - Stressful time for everyone concerned. I’m not that desperate to have a Macdonalds that I’m going to be treated in this manner after all plenty other places are open now including KFC, Khushis, Starbucks etc. Continue to treat your customers in this rubbish manner I won’t be back!

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CarisseB06 . 2020-06-06

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Treated my mistress to a romantic lunch, we were lucky enough to receive a window table during our trip, as I bit into my Big Mac I almost fainted, the pleasantness of the bun will go down in history, I had to wipe away the tears of happiness and overwhelming emotions due to the golden perfection they cry “chips”. Before we made our grand exit I requested to meet employee of the month and the chef, this was an absolute honour, I have framed the photograph it resists above my mantle piece in my lounge next to the photo of my dog “Sebastian”. Will definitely return 5*

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SirHughGumm . 2020-04-04

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Went through drive through for a quarter pounder meal and a happy meal for my pregnant wife, got home 10 mins later and no cheeseburger in happy meal. 2nd time an item has been missing in 3 weeks, tried calling but never an answer. Likely scam going on here when you see how often, complaint forwarded to McDonald's head office.

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HairyHighlander123 . 2020-02-16

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We stopped here for breakfast after spending a night in the nearby Premier Inn. We both enjoyed the coffee and the breakfast items were a good way to start our day. Kept us going until late afternoon.

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ScotchMissed . 2020-02-04

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Two things missing off my order, one thing i was told I had changed my mind about which wasn't true. When I went over the conversation with the girl was served me I was told not to be cheeky! Was so taken aback I asked for the manager who proceeded to storm through and without even asking me what had happened to me not be cheeky to his staff. Another staff member wearing no gloves and swanning around the kitchen eating was seen by myself picking onions off one of my burgers after they realised they had made a mistake there also. I asked for both the managers name and that of the girl who served me which I wasn't given. Some staff members sniggered while others joined in on insulting my son and I. I have never experienced a situation like this in my life. My son and friends and I will never ever be back. This place is like it's ran by a squad of school children who have no people skills, hygiene awareness, no idea how to even work tills or take a simple order or deal.with simple issues. Astonished this place is in business especially with the manager having zero managerial skills and letting his staff run the place like it's a playground.

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MichelleE2310 . 2020-01-03

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Just ordered drinks from here as we were all thirsty. All as it should be. Drinks served quickly. Service was polite and with a smile. Nothing to complain about here.

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Rochelle B . 2019-11-24

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The staff were friendly enough but the only issue I had was when I placed my order I got told to park and when my order arrived it was just warm and I felt it had been sitting for a while as didn't taste fresh

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Rabbev26 . 2019-11-06

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I haven’t had one good experience of this place since it was done up. Food takes so much longer - majority of the time I’ve waited over 10mins for just the basic burgers, nuggets, chips and a drink. Sometimes you stand and see your food sitting there for ages before they add the drink or just sitting there. A large chips is only ever half full then tonight the two drinks are like fizzy water, surely the person who made them up could clearly see they had no irnbru flavouring in it??!! Can’t go back now as home and food would get even colder than it already is! Wouldn’t recommend this one to anyone.

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Gael M . 2019-11-02

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Family group in at 1.00 pm ,Quite busy but keyed our order in from the 5 terminals quite easy to use plus a free complimentary service to our table .Less than 5 mins to appear ,we could not complain about service . Tables were spotless and there were two cleaners seeing to tables vacated . Food got the thumbs up from the kids and adults

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craigluscar . 2019-10-21

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Delicious food and excellent service even though it was so busy ! Food was hot and tasty and really enjoyed table service

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Lucy J . 2019-10-06

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Ordered 2 happy meals and 2 mcflurries. 2 teas.

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612busterb . 2019-07-14

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Ordered the meals fine via drive thru lady serving was very kind. Paid at window and waited for food for a couple mins then got told to park up - no problem. Received order incorrect had the wrong juice, no sauce only 7/9 chicken nuggets. Won’t be returning kids should not be allowed to run the place

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NicoleMc1985 . 2019-07-07

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A typical McDonalds dining experience. Because it was well after midnight when our party of five arrived, the restaurant was almost deserted. The automated ordering system for food was reasonably easy to use. Our food arrived quickly and was okay but not very hot.

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Orkho . 2019-06-18

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Wanted 20 minutes for 1 frappe and 2 ice creams. Asked where our order was to hear the sever say oh they are over here, then told the machine was not working!!!! Took the ice cream back because it was very soft and melted. The same sever said “I’m not talking to them you’ll have to “ , eventually the manager came over and said the machine was not working and he would give a refund, which we accepted, to then have ice cream tubs thrown on the counter!!!! Clearly even the manager can not keep up with the ice cream machine !!!! The frappe was cold water and we should have changed this too. I would not have a problem with being told the truth ( our order had been made and clearly missed) but it was lie after lie , we watched ice cream orders going out for 20 minutes.

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Saggyip . 2019-06-08

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We took our grandchildren here for lunch yesterday and it was totally chaotic for both the restaurant and the drive-thru! I have never seen a place so disorganised! There were no milkshakes to be had and we waited about 20 minutes for the food to appear! It was okay when it did arrive but no way would I like to repeat the chaotic experience!

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casswife . 2019-05-27

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Visited drivevthru today, 1pm, and milkshake machine being cleaned, surely you do this at quiet times, not when you have a full restraunt and drive thru.

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GarryE36 . 2019-05-26

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All I can say is paper straws why???? I had a strawberry milkshake and given a paper straw I mean come on are you being serious it’s like ok for a normal juice but not a milkshake. Please bring back the plastic ones for milkshakes

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Adam S . 2019-05-12

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Inconsistent service. No fizzy drinks on this visit, done the drive through. Usual scenario, I should know better by now. Drive away with no salt on chips no napkin and a tea to replace the nonexistent fizzy drink that gave me third degree burns on my lip.Employees serving while still under training being told what to do by a supposed fully trained server and still get it wrong.

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432craiga . 2019-05-07

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I have been here a few times now, mainly with my partners cousins or after a night out.

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Ally M . 2019-05-03

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Grab quick bit to eat as it's what kids wanted well as usual shop busy no seats went to drive through ordered meals 30mins later finally got order and there was items missing not to impressed also we weren't the only ones to complain.

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lesleydunn1 . 2019-04-13

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Took my dad here for a wee treat, he’s wheelchair bound and 85yrs old. Forgot it was school holidays, arrived 1.15pm, it was heaving, struggled to get a seat suitable for a wheelchair, even in car park couldn’t get a space in disabled, people without blue badges parked, placed order and waited about 15mins for it, but did enjoy what we had,would go back, but not during holidays.

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jackieh5629 . 2019-04-13

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Whenever my wife and I are visiting family in Dunfermline we go through their drive through and order the required food. They do excellent cheese burgers, diet or regular coke. They also have children’s choices. It is also possible to sit inside. Prices are very reasonable. My only criticism is that their car park is quite small and usually near enough full. This McDonalds is open 24 hours.

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. 2019-03-22

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This is the second time recently our food has arrived cold. I ordered a burger with bacon and had to bin the bacon as it was greasy and stone cold! The burger was marginally warmer. Last time I complained and had a replacement cold burger delivered so didn't bother this time! You also don't get what you order. My son ordered bacon in his burger and didn't get any and I said no pickles and got some.

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Susan A . 2019-02-13

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This use to be an excellent place. Ever since it was refurbished, it has deteriorated. Food is cold and you have to wait ages. The new system is a mistake.

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davidcockburn1 . 2019-02-13

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always so busy but the new system isn't for the convenience of the customer because you order and then you can't get table the staff should be checking the seating before they get you to order

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. 2019-02-10

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Never have I ever been served at the window since refurbished. Always wait 10 to 15 mins for food and it can be even worse sitting in. Worst McDonalds around.

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. 2019-01-22

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Asked for a McChicken sandwich no lettuce and extra mayo with fries no drink in the drive thru and got home to discover a pitiful chicken mayo burger with very little mayo on it! This is definitely not a mcchicken sandwich! Doesn’t taste as good either!!!!

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. 2019-01-15

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The slowest McDonalds I have ever been inn!

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lauramabel09 . 2018-11-02

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We used to frequent Duloch McDonalds fairly regularly, but now that has been 'refurbished' our visits have dwindled to almost zero. It used to be efficient and friendly, but now it is almost a chore to eat there. We have been twice recently and each time the food was cold - when we spoke to the manager, he arranged for replacement burgers - which were also cold. It is inefficient, and cold burgers are just not what McDonalds are about. Shame.

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davidcockburn1 . 2018-10-17

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Very pleasant surroundings and I love their coffee, good atmosphere, even have electronic games for th children.

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Brenda C . 2018-10-15

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Getting breakfast was open 24/7 meal not too bad. Although I was surprised a card I was using did not work in there machine. A restaurant choice card. With credit on it.

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iaint8 . 2018-10-06

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We take kids here & since it’s refurbishments , it’s a nightmare.

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harry2203 . 2018-09-17

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Hope I have the right one but this has recently been modernised and it looks superb!. Great design - went for breakfastand ordered bu machine and was brought to the table. Excellent staff and one member was thoroughly cleaning - she was proud of her new restaurant. Really excellent and spacious. Food as perfect as McDonalds gets. Great place

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Howard-Liverpool . 2018-08-24

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The McDonald’s in Dunfermline is good but some of the staff!! Nothing but rude! I once was at the drive thru and the girl giving me my food had nothing but attitude totally knew she didn’t want to be there, so she THREW me my food then as quickly as she could slammed the window... I was just about to ask for sauce, so I shouted her back over and said “that was very rude I was talking to you” she said I never knew that. Yes because you were in such a rush, so anyway I told her she was rude and then THE MANAGER SAYS IS THERE A PROBLEM,? I said yes she was rude and she turns round like “well I heard that full conversation and she wasn’t “ it wasn’t the way she spoke that was rude !! ILL NO BE BACK!!!!! Rude also I did go back and my friend niamh found 3 hairs in her chips genuinely the most unhygienic place out there !!!

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ellieeaaaxxx . 2018-08-19

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Recently refurbished (allegedly) to make it roomier. However, all that seems to have happened is they have added in automated order stations and this has just led to even more pandemonium when trying to get served.

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crankydad1975 . 2018-07-25

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Visited at 2.30 in afternoon. Only car in drive-thru. Had to wait in car park for 15 mins for food. 15 mins may not seem long but this is a "fast" food restaurant. Food arrived cold.

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EDEat . 2018-06-12

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Drive Thru - Floppy unsalted fries with no salt in the bag. No napkins offered or put in the bag.

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Sharrsc . 2018-05-12

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Very disappointed that after a long days golf, a few refreshments in town. We arrived at Mac Donald’s at approx 2300 to find it closed. Entrance from Asda blocked by chairs, shutters down staff were visible all this despite advertising in the windows saying “open 24hours”, our hotel staff at the holiday inn directly opposite it informed us it was open 24 hours. Therefore there were 7 extremely hungry golfers wandering around Asda sourcing food.

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Brian J . 2018-04-10

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all 4 of us and only ÂŁ13 so was maybe ÂŁ30 in other places was very happy with easy to use touch screens and even at 3am sometimes staff always cheery and help you out with order etc many thanks u often make my day

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FUNREVEIWER17666 . 2018-02-17

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had a meal with a freind was very nice and hot, will come back. Nice stop off after shopping; staff all very nice

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moragdoctor . 2018-01-20

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My Life Story: 1 Chocolate Milkshake please Sorry Ice Cream Machine is broken i Like McDonald's but it happens so much Is it my timing?

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Bigjock46 . 2018-01-14

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Unfortunately we had to spend six hours waiting on recovery of our car after a pleasant stay in Dunfermline. It was freezing and we were in and out of here a few times that afternoon. The food was served quick and the staff were quick to clear and clean tables when customers left. Credit to this restaurant (within ASDA by the way). It's a shame that other outlets didn't follow their example.

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C_Keenan . 2018-01-09

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On a trip to Dobbies we popped in jere for a quick bite to eat on the journey home. The drivethrough is well marked up and it has 2 speakers for orders. Although the drivethrough was busy the queue did go down quickly, the order was correct and all food hot. This is exactly how a fast food establishment should run, well done the staff working on 28th Dec.

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berglas71 . 2017-12-28

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It is Mickey D......hence standard cuisine! Well cooked; excellent friendly staff. Cleaners moving around constantly...and busy! Recommend assuming you like McDonalds.

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Rennie C . 2017-11-26

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Terrible ordeal. Waited 20 minutes for my order. No apology from the girl who served me. She forgot about our order that we waited on in our seats. When i went up to find out what was happening i explained to another asssitant what had happened he was apologetic but the girl who served us just looked and said "oh".. And that was it. 20 minutes for two double cheeseburgers.. I thought it was fast foood? Duh... Last time i go there.

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cgklinsman . 2017-10-25

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Stopped at midnight , food was exactly what was ordered. Place clean, but the staff were the biggest asset.

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Tricia T . 2017-10-16

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This Mcdonalds is in a busy retail park with a Cinema and Bowlling Alley so are always busy. However, I feel they use this as an excuse for bad service. Countless times I have used the drive thru to get a McDonalds Breakfast and in all these occassions I have had to go and wait in the car park which completelt negiates the point of the drive through!!

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Nell M . 2017-10-11

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Meandered here recently for the drive-though, ordered my food as you do with a big smile on my face, got the cheese bites, asked for a double cheese burger and a sundae, also some ketchup. As I reached out my hand to grab my mcdonalds bag I noticed it being a bit large, well I drove off and made my way to sit in my car outside the odeon to people watch while I eat. I opened my bag to begin eating and noticed they had put in a 'big tasty burger' that I did not request, I also had no ketchup but curry sauce instead. I unravelled my scrunched up receipt and to my horror I had been charged for said burger. I couldn't be bothered going back to complain so ate my food with no sauce and also ate my extra burger as I had paid for it. I was meant to be on a diet as well so the extra calories were a bit upsetting. I did however enjoy the big tasty burger it was scrumptious. I finished off my food and drove home ÂŁ4 less in my purse

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MissLchi . 2017-09-08

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Just your average McDonald's. Been here often and more often than not I need to take it back because something is wrong with the meal. However all in all. It's just an average McDonald's.

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Rachael C . 2017-08-26

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I ate lunch at McDonalds on Wednesday.I ordered Chicken nuggets. The service was excellent. I liked the extensive menu. If you are in the area, please eat at McDonalds.

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knitting8 . 2017-08-11

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very busy place the food good and the staff friendly it's a typical place no frills but enjoyable would go back

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LyndaAndrew . 2017-07-28

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They forgot the dip for the cheese bites and the Coke was flat and not cold.Burgers were hot, but s we were home before we opened the bag wasn't going back. They put in a lot of ketchup though....Drive thru was efficient enough, but as it was late wasn't busy.

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David M . 2017-07-22

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Popped in here today for a snack as I was in the Dunfermline Leisure Park.Ordered a double cheeseburger and a medium sized strawberry milkshake.Service was very average, I certainly couldn't describe it as being friendly.I sat in to have my snack, the food and drink was okay.This branch of McDonald's has not had a refurbishment, in comparison to some other of their establishments I have visited in recent times.This McDonald's does have indoor and outdoor seating as well as a 'drive thru' which was fairly busy during my visit.Still, wouldn't be in a hurry to rush back here though.

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thetravellingmanUk . 2017-07-19

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Some new Californian and southern style options on now and caramel and Mississippi mud pie Mcflurry's.Car park as always a pain. Drive thru hit too bad and unusually didn't have to wait in the car park for it. Got it at the second window!Really jolly staff, who were friendly and better still got the order right!

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David M . 2017-06-07

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Pretty simple mcdonalds good food quite clean. But there all the same anyway. Although it is quite nice just to have a quick bite

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thesean809 . 2017-06-04

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Love the food the same everywhere you go but what makes it great is the service this place makes me want to come and spend my money here service is always with the smile keep up the Amazing work

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EvelynAce . 2017-05-14

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We rarely sit in, but did so for a change.Had a meal, which actually was fine. Usual issues with slow staff, busy car park and oafs in the restaurant, but set them aside and you get what you expect from a McDonald's.Food was hot. Plenty of sauce and the table was clean. It is always good when your tray matches the order ad pleasantly on this occasion they got the order right as well.

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David M . 2017-04-09

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Went through the drive thru very late /early in the morning. The advantage being the food was cooked fresh to order, so no limp lukewarm paty and lettuce. Quarter pounder with cheese and fries were good and very hot. Coffee was also really good actually.Considering the hour, the staff were quite jolly.All in all an agreeable visit.

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David M . 2017-03-05

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Maybe luck, but big improvement on service tonight. Quiet car park and not even the usual squad of neds hogging the spaces. Staff smiled too, which always helps. Decent latte, hit cheeseburger and plenty of chocolate in the mcflurry.

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David M . 2017-01-19

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Usually fine however the past couple times I've went for breakfast they've either forgotten something or added an extra something on. Not going to penalise for that though as it's normally fine.

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Rachael C . 2016-12-27

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Often drop in for a coffee. Usually fine, flavour and hot.Made me laugh asked for an americano, girl said we don't serve those here, so I asked her for a black coffee instead, that wasn't an issue she said and got me one.... ;0)Car park is usually mobbed. A lot of the local chavs like to use it as their hang out spot, time McDonald's shifted them, as can be hard to get a space. Restaurant is usually busy too, but when you consider where it is no wonder.

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David M . 2016-12-17

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Trip out early in the morning with my granddaughter! In pyjamas!!!! She was so excited around the adventure as mummy wouldn't have been so keen. We ordered for 6 of us and to be fair the order didn't take long however the drinks were warm, the sausages were missing from the pancakes and to top it all a long hair was found in a pancake. I didn't check my order so sausages being missing could have been prevented but overall sadly let down! Exciting adventure not so exciting!!!!!

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Cannae45 . 2016-12-02

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Very clean and tidy, had a chicken wrap happy meal and Strawberry Sunday. Was a bit much for me, chips wasn't to salty which was good as sometimes there is far to much but over all it was good

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Georgina S . 2016-10-29

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HATE the new check in service. I feel like I'm waiting in Argos! The check in service has taken away any customer service and friendlyness. The staff at the tills seem to be standing with nothing to do in between customers and the greeter stands with very little to do, looking rather bored. Once you have your ticket (Order) you stand for sometimes quite a considerable amount of time getting more and more annoyed.The your number is roared out. Its so impersonal and horrible.

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Phil G . 2016-10-25

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Another time when I should have gone inside rather than the "quicker drive thru" option.Big queue to get through. Had to wait 20 mins and they got the order wrong. This is quite common with them, I mean how hard can it be to read the order and put the right food in the bag. Rocket science it isn't. Eventually got the right food, but nearly 30 mins. Fast food eh? Not quite what Ronald McDonald had in mind when he started.

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David M . 2016-10-22

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We decided to have breakfast before going to the airport, it was surprisingly busy so there was quite a wait for our food. The sausage macmuffin was very tasty one of our party had porridge and was pleasantly surprised how tasty it was. The wifi was very good as we had to check our flight was on time. If we visit again we will come again.

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roger l . 2016-10-11

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Went on a Monday lunchtime, it was fairly busy. Ordered big mac meal and 3 nugget meals for kids. Food was lukewarm and chips were quite limp and soggy. Lots of staff rushing around but no one taking control.Tables needed a wipe down. Not the best experience to be honest.

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Gavin I . 2016-10-10

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Love a McDonald's now and again but when I got the chips they were like warm and my burger tasted like it had been sitting for a while. Chicken nuggets and milkshake good. Hopefully if I return it will have improved

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1994kye . 2016-10-07

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Came here because it's late opening and we ate night owls! A good standard as all mcdonalds should be!

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Hedley G . 2016-09-13

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Come here daily for a toffee latte to start me up for the day staff are always polite and helpful !! Latte cheap and delicious occasionally have a cheeseburger which is always perfectly cooked and hot well done staff team !

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Moragkanga . 2016-09-02

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We took our grandchildren here recently and they enjoyed their meals! It's not really different to any other McDonald's but the staff were friendlier than some I have been in!

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casswife . 2016-07-16

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I do not understand the negative reviews on this site.The Staff are always warm,friendly and welcoming despite being so busy.The meals are good value.The Chicken Legend with the large tasty portion of chicken,the lettuce,mayonnaise and warm bun is excellent.The cheeseburger with chips,and delicious coffee sets you up as you go across to the Odeon Cinema opposite.I have never had a wrong order from the busy drive thru either.Few restaurants cater for children so well either.

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John L . 2016-06-28

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just your normal cheap, run of the mill McDonalds that you see in most retail parks, over priced cardboard burgers, half filled cartons of fries, the only good thing going for McDonalds is their coffee

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stevedante . 2016-05-13

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Too many goths kickin aboot, goth staff, goth customers, the lot, also the staff are known for gettin in and aboot underagers, may be paedophiles but can make good burgers.

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PizzaLover696 . 2016-04-03

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I usually use this McDonald's once a week as a treat from my diet. I decided to go for breakfast one morning after dropping my fiancé off at work. I went through drive through and ordered a double bacon/egg mcmuffin, orange juice and 2 extra hash browns. I then paid and was then asked to take a space in the car park.So!! Firstly this McDonald's only has 2 waiting spaces which at that time in the morning weren't busy. After waiting 9 minutes I was then given a bag with an order which wasn't mine and I realised the staff write the vehicles registration on the receipt. My car starts SC08, the girl gave me the order which on the receipt stated SV58, not really similar. In 5 seconds I spotted another car waiting with that registration, so I got out asked the woman what she ordered and gave her her order and told her there was a mix up. After waiting another 10 minutes I went inside as my order wasn't out and all the other cars had gone. I then asked about my order and was told by the same girl that gave me the wrong order that she had already gave me my order. I then told her that she did give me a meal but it was for another car and then she started apologising and then asked a manager what to do next. Once I explained to the manager she made me a fresh order which was fine but it should have only taken a few minutes but instead it took over 20 minutes plus I had to do the staff members job for her.Advice: when you get your order make sure it's definitely yours and it's made to your satisfaction. Secondly I feel the whole place needs updating as the car park is small and not laid out to its best. Inside if they put the new order yourself touch screens things would go a lot smoother and faster.

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Krisfozz24 . 2016-02-09

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MacDonalds is what it is. junk food at cheap prices. Annoyed recently at their new drive through policy. If you have more than one person placing an order in a car and paying separately you are not allowed. They seriously expect you to get yours , pay for it, collect your order then drive around again back through the car park and back through the drive through to order again. madness!!!! its fine if everyone has cash but if all paying by card its clearly a problem. not a happy customer.

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kez990 . 2016-01-18

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Ok so it's just a McDonalds but this one is always busy without any reduction in service. Clean, warm and well stocked, happy to finally see segregated waste bins to aid recycling. Due to my sons dietary needs he is pretty much limited to Fish fingers happy meal and this reassuringly always takes a few minutes longer to prepare. I love the fact that the food allergen info is on the back of the tray liner but just wish that someone higher up would take the extra care to determine exact contents (too many, "may contain...", for my liking).

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sasalan999 . 2015-11-06

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The staff always seem friendly enough and the place is always clean. Decent parking facilities but the drive thru can take some time at peak times. Other than that it's pretty much what you would expect from a McDonalds branch.

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sasalan999 . 2015-10-01

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Not much to say about this place, it's a typical McDonald's, I've not been for a while but it's always hard to park and the place is generally always a mess. It's been a long time since I've eaten a burger from any fast food place but I do like the sausage and egg mc muffins so that it all I'll have.

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STUMG69 . 2015-09-11

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What can you say. McDonald's! Ok, so sometimes they get the order wrong, or the service and food aren't so fast, but for a snack it's ok.Like the strawberry milkshake. Now they have two drive through lanes it's a bit quicker. Contact less payments are helpful.

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David M . 2015-09-01

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Don't get the neg reviews of this place. All McDonald's are, well McDonald's! All are busy. The staff in Dunfermline seem a bit more cheerful than others close by. Therefore I give them full marks.

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gadgey55 . 2015-08-06

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Popped off the motorway for a break. Seem the golden arches and headed right there. Good choice! Colouring in books for the kids and a free balloon goes a long way to keeping my two happy. That along with the happy meal which I must say is good value for money. The big downer on this location is the car park. A long way from child friendly! No clear markings and not dealt outdoor sitting area. If you ate heading there do it on a rainy day! Also limited covers so lots of beds sitting in their cars!

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Grey Webber . 2015-06-28

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High street restaurant closed in town which makes leisure park very busy . High street was always busy . Please re open!!!!!Big Mac is what I enjoy . Nice staff

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Carol K . 2015-05-22

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Well its fair to say that this is like any other fast food restaurant the bins are always overflowing the food is edible, but you do get what you pay for and if you need food fast then this is a place to visit.

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Aaron R . 2015-05-09

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Having bought a large order to take away we were so disappointed when we got home to find some of the order missing. My friend who took us could not go back as they had somewhere else to go. I called the manager who could not have been nicer took my name and told me to come in the next time im passing and he would give me another full order. Now thats what i call service , i did go back and i did get the full order. Well done mcdonalds.

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moragdoctor . 2015-03-05

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fresh hot food. always has cleaner on the shop floor which is needed as its mega busy. some times its that packed that there is no way you will get a seat but the staff cant do nething about that, they cant "magic" the store bigger. remember. all the other customers in front of you, have the same idea as you. "they want a mcds too" just wait and eat

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BLADE00721 . 2015-03-04

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É como qualquer loja do Mcdonald's pelo mundo. Os lanches são os mesmos, o atendimento é ágil. Os preços são baixos.

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tloopes . 2015-02-22

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Standard for McDonald's. Some staff are excellent, others are a bit gormless and don't care. Often when using the drive through you'll get food you didn't order or just won't get it!Don't leave food next to an open drive thru window in winter. Not rocket science really. Does the job if you have kids or fancy some trashy cuisine.

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Andrew B . 2015-02-15

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Do not ever use the drive through if you want to get what you actually ask for or enjoy a hot chocolate that tastes like chocolate. If you want the generic taste of McDonald's it will do the job but just go in and get your stuff and check they got your order right.

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Sucioperro . 2014-12-26

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Well all macs are the same so when we went for breakfast , tell them water in the portage not milk ,why all the questions ,that s what I like ,and it is never a problem usually but ,we use milk ,well I want water ,but all was good ,see you again wee man and if I want water just do it ta now!!

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Gordon R . 2014-11-07

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The place was clean, very busy. Do find some of the service staff, not very forthcoming when asking questions. Especially the younger members of the team, they just give a vacant look. But overall, this would not stop us from going back, only attend if we are going to the cinema.

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Linda K . 2014-10-29

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