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3,5

Based on 797 opinions finded in 2 websites

4.0Ambience3.5Cuisine4.0Price3.5Service
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Nº 250 in 324 in Surrey Heath

Nº 5 of 10 Fast food in Surrey Heath

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It seems in this McDonald's any more the 4 customers the staff are over the place .wrong orders cold food a very rude manager big lad with beard they act like they don't want to be their so stuff the customer

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all c . 2023-09-11

MORE AT TripAdvisor

Waited over 30minutes for a bacon roll while over 12 delivery drivers were served before me. McDonald’s need to prioritise the customers on the premises over the drivers serving those still at home!

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Lindsay345 . 2022-09-25

MORE AT TripAdvisor

Came for lunch, I ordered a happy meal for my kid and to my surprise came 30mins later. Floppy fries and unhygienic environment. Appalling. Never coming again.

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Elvis2 . 2022-09-09

MORE AT TripAdvisor

i'd go to drive through next time, their service is appalling. ordered 3 fries and a milkshake as snacks, they had no order management was akin to fish market, They were concentrating on online orders entirely. i had to ask them to serve me twice, despite my order being on top and they'd take another 5 mins to hand me over straws that they forgot to serve milkshake with in the first attempt.

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h1ldORE . 2021-03-31

MORE AT TripAdvisor

McDonald's Camberley high Street must be making a fortune whilst delivery only when they're only giving out half portions. This is the 2nd time from this store. I'll now pay the extra for a different store to supply.

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dionp611 . 2021-02-13

MORE AT TripAdvisor

Loved this place especially Philippa Sumner who always had my cappuccino ready and her friendly smile

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8mickeyh . 2020-03-11

MORE AT TripAdvisor

I casually drove into the McDonald’s drive through to my disgust I was shocked to be told that they had run out of Diet Coke which made my trip vastly disappointing and rudely didn’t ask us if we would like to be given a variety of different sources. This is why I have executed this report

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Lamportt . 2019-08-24

MORE AT TripAdvisor

Ordered via large screens. Food arrived quickly for a busy lunchtime. The reason for the speed was soon apparent, it was missing one burger...getting a replacement was no issue, it had already been made but just left behind. Large chips were not very large and stone cold. Burger was falling apart. Couldn't be bothered to complain as it was busy and we were upstairs. If my burger had not tasted so nice, it would have been a 1 star.

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Mr_Crow_9 . 2019-08-18

MORE AT TripAdvisor

Grabbed fries and cheese bites in Camberley McDonalds. Nice spacious branch. Usual menu and automatic self service.

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GReyMaiden . 2019-08-17

MORE AT TripAdvisor

Had an enjoyable breakfast here. Easy to order on screen. Member of staff quickly bought it over. The only reason i took a star off was because the first seat i was going to sit on was next to the disabled toilet with both inner and outer door open. This was off putting, although not necessarily staffs fault.

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annnmos . 2019-06-17

MORE AT TripAdvisor

Fast food, excellent quality and value for money, clean environment and very attentive staff. Can't really fault it for what it is.

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Colin C . 2019-03-11

MORE AT TripAdvisor

Clean, fast, friendly enough with good Mc Donald's fayre. But we never pop in when it's busy and only ever for a naughty snack

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David J . 2019-02-26

MORE AT TripAdvisor

Having been ignored in a different Camberley restaurant we decided to try a quick Macdonalds. The drive through was backed up and busy but the inside wasn't bad. There appeared to be loads of staff but perhaps they were concentrating on the drive through because food seemed to take a while to come out of the kitchen. The food was good when it arrived so I guess I shouldn't be complaining!

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348kevinf . 2018-11-10

MORE AT TripAdvisor

It’s s McDonald’s so expectations are pretty much met as standard on the food and drink front. However the restaurant is usually clean with a friendly atmosphere which is a plus.

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Drakesy . 2018-10-26

MORE AT TripAdvisor

The whole experience was messy and chaotic!!! There's too many ways to order, from actually queuing and waiting for food to the touch screen and then queue for food to the touch screen and sit and wait to be served. The tables weren't cleared quickly enough which meant the process wasn't moving as smoothly as it should. There was no system with the table service other than take a number so the server had no idea where you were sat so just wandered round with your food going cold for ages (other Mc Donald's are zoned) No condiment station upstairs - had to go back down. And my one encounter with a staff member clearing tables upstairs was nothing short of rude. Avoid - this isn't the typical fast food Mc Donalds experience

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Hazel P . 2018-06-25

MORE AT TripAdvisor

This is a nice McDonald’s - recently updated and kept very clean. Other than that it’s a generic store and service is as expected.

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Drakesy . 2018-05-24

MORE AT TripAdvisor

Been twice since the recent refurb - largely due to the £1.99 offer vouchers

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Mr_Crow_9 . 2018-04-28

MORE AT TripAdvisor

We ate here for the first time in 2 years yesterday and have to say it was pretty good, as Mcdonald's go. Polite service, new layout and friendly cleaner making sure your area was clean as you took a table.

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853rogerg . 2017-12-22

MORE AT TripAdvisor

Good service, but there will be some instances where your order is not ready yet and they will offer to bring it to your table...which usually takes long to arrive. They are busy at this branch as it is next to the mall. Good venue for parties on their top floor and staff are really nice. They are kid-friendly and staff keep the place tidy.

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MZed084 . 2017-08-14

MORE AT TripAdvisor

Visitas recientes a otros McDonald's han mostrado una mejora en la velocidad de fin de recibir su comida.

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DarrellllerraD . 2017-07-30

MORE AT TripAdvisor

Tomó mi sobrina aquí una delicia después de bolos. Ella no va a menudo, así que es un placer para ella y ella estaba muy emocionada. Yo estaba tratando de decir lo bueno que solía ser cuando todo era de color amarillo y rojo. Ella no sabe quién es Ronald McDonald.

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redfox5 . 2017-02-18

MORE AT TripAdvisor

Por la mañana visitamos esta sucursal de MCDONALD'S el jueves, 13 de octubre. Me apetecía un café, un poco de hambre, así que decidimos tener un Mcmuffin, nunca he tenido uno antes.

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David D . 2016-10-17

MORE AT TripAdvisor

Service can be very slow at times even when the restaurant is almost empty. Food is generally good apart from when the burgers looked squashed and the ingredients spill out. But customer service is friendly and professional

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Jason c . 2016-10-16

MORE AT TripAdvisor

ate here on way to cinema one evening,so was fairly quiet as not near the cinema complex.. served quickly ,no waiting really for food . all hot , ketchup offered , drinks all ok

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binkynsteve . 2016-09-13

MORE AT TripAdvisor

Fast service tables covered in rubbish though. Had to wait for burgers to be cooked so when I got it the chips were cold.

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Chris E . 2016-07-07

MORE AT TripAdvisor

There was a very friendly lady working at this branch today called Magda, she was very happy and it was...

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Mel P . 2016-07-06

MORE AT TripAdvisor

Cómo a veces abren hasta clubes como 2, lo cual es muy útil! Y aunque el servicio parece ser lento a veces proporcionan buena comida

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Alicebub32 . 2016-05-13

MORE AT TripAdvisor

Great welcome and great customer service. Food was hot and freshly prepared. Toilets were clean and the restaurant was tidy.

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Frazer M . 2016-02-18

MORE AT TripAdvisor

Every time I have been there it is the same.Cold food and chips were served to us.When we complained they brought us more chips and they were just as cold.I thought that this may be a one off but the same happened on the following trip as well.Not upto the standard.

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Rosa162014 . 2016-02-11

MORE AT TripAdvisor

Clean and tidy. Food was usual quality and family were happy. Staff were nice. Better than some of the other places in Camberley and very fast service.

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Andeshariam . 2015-11-28

MORE AT TripAdvisor

what can you say? its a typical McDonalds. Busy, noisy, and exactly what you would expect. That's it!

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Roger G . 2015-11-15

MORE AT TripAdvisor

A pleasantly easy and friendly experience. I popped in here to get a quick lunch takeaway and was struck by how friendly and polite the staff were. Someone's doing a really good job training these guys!I hesitated before writing this review... After all, people visit McDonalds because it's a McDonalds: you know what to expect already. However, they deserve this positive review! This isn't "just" a McDonalds!

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Chris H . 2015-09-25

MORE AT TripAdvisor

Как обычно невкусно и недорого. Но здесь постоянно много народу: школьники, эмигранты из индии и азиатских стран с детьми. Все пришли за дешевой едой. Даже несмотря на то, что постоянно убирают, везде валяются остатки еды и оберток

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Dmitry A . 2015-09-10

MORE AT TripAdvisor

Floor kept cleaner than many McDonalds outlets, no risk of slipping over. Service was prompt and efficient.

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Arthur255 . 2015-07-17

MORE AT TripAdvisor

lunch was a choice of wraps or sandwiches with not the usual fillings, very good but cost on the high side. breakfast was buffet continental and/or ordered full English. filling and moreish.wedding dinner was most excellent though portions were on the small side. evening buffet was disappointing

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stephenrowe01 . 2015-04-03

MORE AT TripAdvisor

I once had a McDonalds in Sebastopol. I thought it would be a Bolshoi Mac. But no it was a Big Mac the same as anywhere. That is the charm of McDonald's. You know exactly what you are getting and that is no bad thing. If I had trouble in a foreign land and the embassy was a long way off I would go into a McDonald's. Comfort food in a recognisable place. The Camberley in town branch is like that. The out of town is a drive in but equally safe. Knowing it's there makes me feel better. Odd that.

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900Lancasterfamily . 2015-03-02

MORE AT TripAdvisor

Yet again another branch out of Banana Milkshake is there a world shortage of the syrup or just lazy to order to keep in store?.

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bob9191 . 2014-11-14

MORE AT TripAdvisor

Your floor.manager is so rude and miserable! Can't belive! The worst service.ever! And I'm a.regular customer.

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korektor . 2014-09-02

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