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3,0

Based on 109 opinions finded in 1 websites

3.5Ambience3.5Cuisine4.0Price3.5Service
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Nº 996 in 1130 in Gwynedd

Nº 3 of 3 Hamburgers in Gwynedd

CUSTOMERS TALK ABOUT DISHES WITH.. coffeechickencheese

Score
OpinionsNoteTripAdvisor1093.0

comment_iconOpinions

Wanted a treat out with a friend as we are both students, they get the large fries and 20 nuggets right then just give us to randim burgers to go with it, all lines are unavailable ,busy or is a leave a message after the tone, driver was lovely, shabby meal at best and terrible communication from service to customer, will go to dominos next time when we want a treat

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JJ S . 2023-11-25

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Very poor customer service , I had ordered inside the restaurant for takeout with a bag , yet the girl gave me iron a tray I said could I have a bag which I had payed 5 p for , she threw the bags at me and all the chips all over the tray , not even a word, she was extremely rude .

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TheMorrisonsclan . 2023-11-23

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last month i went to bangor mcdonald's only to be treated horribly by a member of staff with dark hair and tanned skin around age 16-18 , he was utterly rude and laughed at my order when i asked for a salad as i am a bit over weight. I will not be coming back here as long as he still works there.

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Mia Rhys R . 2023-11-13

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Used drive through after using the app to order… told to pay extra by the guy on the till, it turned out he was incorrect! Given hot food with missing items and told to wait for ice cream. Food is now cold and the staff come to the car to say the machine is now broken. Yes ok it’s busy but each occasion we have visited there has been issues it’s never hassle free……last visit I will make! Avoid

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M B . 2023-10-28

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Hubby & me went here for our lunch last Tuesday. The car park can be a bit of a nightmare as it is busy and not all drivers obey the one-way system! I ordered/paid (£11.16) via the screen, but collected the meals from the counter. Hubby enjoyed his triple cheeseburger, large fries & large tea. My grilled chicken & bacon wrap/large tea was OK. I was pleasantly surprised that my large fries were actually HOT.

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Jilly2903 . 2023-10-20

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Food freezing cold. Milkshake like water and tasted disgusting. Mozzarella dippers were cold and like rubber. Nuggets were Luke warm at best. Don’t waste your money!!

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Niki A . 2023-10-02

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Disgustingly dirty. No staff cleaning tables or floor. Rubbish piled up and left on tables as bins are too full. Slow food. Dont know why i bother sitting inside when it always seems to be dirty. Other Mcdonalds have someone always cleaning, maybe they should have a bit of pride here and follow suit.

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Sion E . 2023-10-01

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We used the drive thru to order our food. When we got to collecting our food, they forgot to, first, give us all the food we ordered (4 TIMES) and second, give us a straw for our drinks and sauce that we requested through the app. They were in such a hurry to leave that they gave us 11 chips in our portion. It was less than a quarter full. YES, I counted. What a waste of money! Night shift employees could benefit from some training- perhaps the training workers get on their first day at McDonald’s.

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Jessieyasmin . 2023-08-17

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Went to bangor mc donalds on the 23/02/2023 lunch time with my kids went through the drive through staff ordering the food were fine but when we reached the kiosk were we get the food there was a woman datk hair in her 30s serving she threw the food at me, i asked for some sauces she then threw it at me again and i told her its not the way to be traeting customers she started shouting and sweating my kids were horrified stating ( i cant be fykin asd in this place im not in the mood ) disgusting behaviour i have made a complaint to mc donalds head office just hope they do something about it kids or any customers shouldnt have to go through an ordeal like that she shouldnt be allowed to work and she should be punished will not be going there again

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487eleriw . 2023-02-26

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Very cold staff saying the door is broken and that the heat is going out though it, there are 2 doors and only one is broken. Sat eating and you can't feel any heat coming into the room, staff are cold customers are complaining, it feels warmer outside than sat in here. The legal working min temperature is 16 degrees and as I'm sat here it's only 15 degrees !!!! They have a duty of care to staff and customers.

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X8705IIkellyj . 2023-01-18

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Usual McDonald's, nothing extraordinary about this one. Burgers as expected, nice double cheeseburgers!

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EmmaC230417 . 2023-01-07

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Recently went through drive-thru... should have definitely checked order before driving off. Regular fries missing..tea (without milk) instead of hot chocolate.. cappucino luke warm..no dressing on chicken salad. This isnt the first time weve experienced problems with this Mcd.. they rarely have milk shakes/frappes as 'machine is broken'. We keep saying 'one more time'..well not any longer.

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SusanLJackson . 2023-01-04

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Luke warm food and coffee. Limp, soggy chips. Worst McDonalds experience I’ve had anywhere (and I’ve had a few). Will never return again.

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F6452EXdavidr . 2022-11-29

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I ordered an Uber eats from McDonald’s. I ordered a bacon roll meal and got a breakfast roll, like really. I rang them and they said they couldn’t do anything because it’s through Uber, but they packed the order. My coffee came freezing cold as did the hash browns. I wouldn’t order from here tbh, don’t waist your money 😂

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Y6872EIhannaht . 2022-11-22

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Came here for breakfast, we saw on Internet opens at 6am but on this particular day it was 7am, fortunately we only had 5mins to wait Service was prompt and friendly. Bacon rolls and coffee lovely as always.

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lisamG1343BK . 2022-10-02

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Tbh the food has improved lately-chips and wraps of the day very nice and hot. The BIG problem is delivery drivers parking outside on double yellow lines blocking the view to oncoming traffic and leaving no room for anyone to pass,they are blocking the pavement...

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xzulu . 2022-07-19

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Closed at midnight. Boring gimps. Why would you close so early? Genuine? Explain it to me? Makes no sense. Absolute joke yeno. KFC miles better anyway. Muppets.

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827deane . 2022-05-27

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Ordering machine broken and no receipt; food being served as take away despite eat in being selected; banana milkshake instead of vanilla; no sauces in with food. Little things that should really be sorted on a basic level. Food was hot.

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Sammie-Jo69 . 2022-05-08

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Went to mc donalds bangor and ordered at the drive thru. However at the next window i went to pay. The staff member at this window was called chantelle. She quickly took my money and just as quick gave me the change. There was no...

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Llewelyn B . 2022-04-24

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Appalling order, missing items and freezing cold. Why do I keep giving the Bloomfield store chances? Always stuff missi g from the order and delivery's are rarely warm but this was the worst yet. The app is useless for I formation on complaints and refunds....

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673alisonh . 2022-03-11

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I ordered 4 happy meals for my grandchildren, the order was 30 minutes late, a couple of the boxes were ripped, the fries-which were cold-were at the bottom of the brown bag holding the meals. VERY disappointed. I complained and asked for a refund, which...

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Howget1966 . 2022-01-29

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so i came from work and i checked the website and it said that this place was open at 7am so i was looking forward to it i got to the place and it said on the door 6am when someone came to the door...

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robertbN8515SS . 2022-01-04

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Ordered a double burger with bacon as an extra when it arrived the bacon was white very undercooked and cold called a server over and asked for a new burger with cooked bacon the manager came over very defensive and told me the bacon came...

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rogerbY9546VE . 2022-01-04

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The last few times I have been to this restaurant the food has be a joke cold not right last time we ordered dubble big mcs and got quoter pounders this time ordered the same but asked for a plaine dubble big mac and no...

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chrisjW5805ZU . 2021-11-01

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Spent £32 to find food was cold and squashed due to the bag having been overloaded. Bread was like rubber, disgusting cold burger - just all really horrible. Have been spending a lot of money here but never again. DId try to give them an...

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EJ01011971 . 2021-10-16

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food was cold, fries dripping in oil and felt like rubber, only good thing about it was that it kept the kids quiet before a wedding we were attending

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681shaunac . 2021-09-29

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Although the service was good we were disappointed that the Malteser toppings on our McFlurry ice cream was such a tiny amount!!!

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GPhillipsMBE . 2021-07-04

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All staff smoking outside the front door. Banner outside said drive through open till midnight, online said open till 11 so decided to grab something quick to eat at 10:30 after a long shift at work, only to be greeted by chavvy smoking staff outside...

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Sawk1948 . 2021-06-14

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What is customer service? Just been here fir a quick bit of lunch. Well customer service is awful here so unhelpful kit was shocking I’d forgotten to add sweet chilli sauce to my order. I was told it was 20p by the young lady which...

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705ianm . 2021-05-31

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Was told I had to drive round again as they didn’t hear all my order. The manGer was very rude and had a bad attitude.

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Eateat123456 . 2021-04-19

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I just received an order via UberEats. The order was £25 worth of food - for a family treat.. It wasn't a treat. I live literally a 3 minute drive from the restaurant (I used UberEats for the first time as I has a promo...

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JayHaw93 . 2021-03-22

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They forgot some parts of out order then we went around a second time to fix this the lady in the first window was very polite and told us to go to the second window, not only was the first man in the window very grumpy and just off putting, he got his manager maybe? Who we explained that they'd forgotten some of our order and he demanded that we paid for it and swore at us he started to get very aggressive so we left. Would not advise you go there, awful customer service in a job that requires good customer service

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bethano354 . 2021-02-24

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I visited on the 2/12/2020 around 5.15pm, where cars were queued waiting. There were 2 members of staff smoking just to the right hand side of the building, where cars could see, still wearing their mcdonalds caps. It put me straight off and I turned away. I understand that people smoke, but surely within the catering industry there should be a designated smoking area for staff?! It just wasn’t nice to see. They should be provided with a place to smoke privately and not in front of queues of cars.

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Mans0609 . 2020-12-03

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Can someone please cut the hedge outside farmfoods ,with the new traffic system in place I.e turn immediately left when leaving the drive through you cannot see traffic coming towards you without pulling out into the road,an accident waiting to happen.Don’t know why I bother tbh-cold chips and Luke warm half full coffee.

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xzulu . 2020-11-06

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Had a great meal in McDonald’s this evening due to a power cut at home and unable to cook, nice treat for the kids, half price made it even better , excellent service and the man on the door (I think his name is David) was fantastic looking after everyone queuing due to Covid, nothing was too much for him. Keep up the good work guys.

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686tracyt . 2020-08-10

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Doing their best I suppose but cold dry chips and Luke warm coffee as usual ,tbh I did miss it when it was closed but sadly nothing changed.Not going back this time!!!

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xzulu . 2020-06-12

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Within 24 hours of the the place opening after lockdown, McDonald's rubbish was being dumped on a country lane.

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gce_btopenworld_com . 2020-06-07

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Just dreadful. Over crowded and full of really scummy folk. There was a fight in the car park. Litter everywhere and no one cared. Mountains of rubbish in the car park and surrounding streets. McDonalds should be ashamed of themselves - public drop litter and non of this is bio-degradable. Staff dont seem to care. Parking awful and road outside dangerously busy.

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hairyt . 2020-06-06

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I am a fine dining chef,so I know my food. This probably the worst Mc Donald’s I’ve been to. The portions of fries are always miserly! The food is often cold and the staff are arrogant!

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MiaRufus53 . 2020-05-22

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From a very greatfull nhs front line staff..free early morning coffee provided before my 18 hr shift in ysbyty gwynedd this morning...thanks u so much for the kind gesture..and for all the work macdonalds staff do in this time..hope you get the same approciation as us nhs workers. Thanks again

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wennol . 2020-03-22

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Thursday at 11:55 we decided to use the app and make a pre order. This was done in the hope that when we advised we were ready to collect the food order would have just been put together for us. What is the point in this app when upon collection the food is cold. We opted for take out as the tables always seem cluttered and in need of a good clean. Arrived home, which is literally a 3 minute drive opened up the packaging and greeted with a poorly assembled grand Mac which was cold along with stone cold fries. One full box of fries and one half empty- no consistency in regards to portion sizes. I would avoid at all cost. If you have a car then visit it’s rival BK in Llandegai, food is cooked to order and prepared with care or at least this looks to be the case. McDonald’s Bangor you could be so much better- stop hiring kids and train your managers to take pride in themselves, staff and branch.

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L_Lum_2312 . 2020-02-29

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This was the first time I had been to eat in this McDonalds. Called in to use the loo a couple of times but never stopped for a meal. Today I was driving towards Bangor, thought a little snack would go down well. I was not sure how to use the order board, so queued at the counter. Not much of a wait to be served and when I was served it was done by a very polite young man (did not get his name). He asked if I wanted table service, which I did. The food was brought to the table by the Manager(I think), who was very polite and said if I needed anything to give him a shout. I had forgotten serviettes and he very kindly brought them over. The tables were all clean and wiped and there was a lady sweeping under the empty tables. I could not find a single fault and would call there again, even though I was probable the oldest person eating there. Well done to the Manager for his great staff!

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Wilson;Mrs.lind... W . 2020-02-12

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Proper dope staff, deffo on some mad haze if youd ask me, asked some fit bird for her snapchat n she proper slapped me, bit disrespectful for a staff member to do that init, it doesn't matter if she was 15 n im 42. Ah well, burger wasn't even cooked and might aswell have still had a heart beat but it's sound init

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315ima . 2020-01-31

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After reading all the complaints -which I totally agree with,I cannot understand why they don’t reply on this site,any other restaurant,hotel ,etc are given the opportunity to tell their side of the story but McDonald’s don’t.I can only imagine that the management in this awful place already know how bad it is and don’t have any excuses and don’t care a monkeys for what can only be described as an absolute shambles of a place.

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xzulu . 2020-01-24

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This is quite frankly the worst McDonald's I've ever been to. Every single time we have been there something is wrong. Today was absolutely disgusting. All of the food was cold. The fries were the coldest and felt as though they had been in a fridge. One of the 'regular' portions of fries we ordered had 11 fries in it (we counted because we couldn't believe how empty the container looked). My daughter was upset because they were still advertising pokemon happy meals (and even had pokemon happy meal boxes), but the toy was not pokemon. One of the cokes we ordered was nowhere near full. The cheeseburger we ordered was completely missing, as were our sauces. Not surprising though, as the staff seemed to be concentrating more on being hooligans than preparing the food. I give this place a 0 out of 10 and thoroughly recommend that people avoid it completely. Well worth the travel from Bangor to one in Llandudno or Caernarfon.

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Charlotte H . 2020-01-20

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food was quick and staff pleasant and efficient very busy there but got a table while waiting for the meal

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Nesta D . 2020-01-03

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honestly love this McDonald’s don’t have any thing bad to say about it, great food, always have a laugh :)

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154ellac . 2019-12-18

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Ordered a Big Mac no cheese,I got a Big Mac whith cheese again(see my previous comment)this place is a shambles,wrong orders-cold chips and lucky to get half a cup of Luke warm coffee.the staff here need to be replaced or at the very least re-trained,as you can see from the photos ABSOLUTELY DISGUSTING!! How are they allowed to get away with serving “food”like this????

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xzulu . 2019-11-29

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Food was good, customer service was good as well It's a good place to go for a fast brunch. I was pleased.

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Tyiler H . 2019-11-09

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My wife and I use this place regularly (God knows why-probably because she likes the coffee and I like the chips on the odd occasion I get some hot ones)ordered a Big Mac-without cheese,when I got home I found that the burger was cooked with cheese on and one of the staff had tried to scrape off the cheese and had left bits of cheese all round the edge of the burger!I cannot eat dairy products and this is TOTALLY UNACCEPTABLE!!!!

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xzulu . 2019-09-10

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For a quick bite to eat you know what you are getting at Macdonalds. When we visited they gave us the wrong meal by mistake but nevertheless it was still good value

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jbmcv1 . 2019-08-26

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My Experience was absolutely horrible I asked for a dickens banana milkshake was absolutely disgusted when I found out that the milkshake machine was not working Would not be back. Disgusting 🤮

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PhilSwift097 . 2019-08-13

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Gr8 restaurant but traffic congestion is awfull since the drive through traffic comes back onto the main one way traffic lane which passes via Farmfoods and then onto the busy Caernarfon Road

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Tecwyn H . 2019-08-06

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This is possibly the worst McDonalds in the uk. They either get it wrong, serve it cold, undercook or overcook or generally underperform. Parking is poor. Staff are ignorant to customers. No point talking to the supervisors /managers they don’t care.

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GWGDre . 2019-07-20

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I have just called in with my friend for a coffee and were greeted by Keith, a member of staff who was extremely smart , welcoming, courteous and friendly. He is most definitely an asset to Bangor McDonalds. What a great combination - excellent coffee and Keith ensuring your visit was relaxrd and enjoyable. We will most definitely be returning .

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restaurant_examiner . 2019-06-14

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Generally this place was ok but recently has gone down hill. Fries are getting smaller and soggier every time I visit. Their burgers looks like they are thrown together.

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GWGDre . 2019-03-30

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Usual mc donalds food. Hundreds of staff but still the order was wrong. Only some customers offered table service. Not sure why this was. However met the lovely manager, who was a really nice guy.

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Scoobs . 2019-03-25

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The food here is fine, McDonald’s is McDonald’s so you can count on the food being the usual standard. However, sadly at Bangor McDonald’s you can’t count on getting everything you pay for. We have been through the drive through three times recently and every time they have forgot part of our order. It’s a nuisance when you don’t realise until you get home and at that point you just want to eat the food you have so the first 2 times we just did without part of our meal. On our most recent trip they forgot the burger so we had to go back, which meant the rest of the food was cold by then. A little gesture for the inconvenience would have been nice, but they clearly weren’t bothered.

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PrincessIona . 2018-11-15

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I have just purchased a cheeseburger and medium fries at the drive through. The fries were cold and soggy and there was no gherkin or mustard in the burger. I ended up throwing it away. My visit was around 2.30 pm so I am assuming that this is the reason for the cold, soggy fries - lunchtime trade finished but too early for teatime trade so they have been left sitting around. This doesn`t explain the burger though. I was very disappointed as usually this meal has been good from this restaurant.

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Susan H . 2018-11-09

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I hate writing bad reviews but sometimes you get such a bad experience you just want everyone to know. Just gone through the drive through and I wasn’t allowed more than 1 sauce because I’ve only had 1 meal. I had a chicken legend meal and wanted a mix of sauces but the rude young girl who served me wouldn’t let me have it so I told her to forget it and I told her I won’t come back again. She laughed in my face and told me that’s fine. When I part with my money I expect people to be polite and helpful not rude with an attitude.

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JoeHanks1982 . 2018-11-02

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You used to get good service and friendly staff here but over our last few visits it seem to have changed. After getting your food brought to the table to avoid the chavs at the collection point throwing things and swearing you then have to go join the chavs to try get the attention of the staff members who are all stood around having casual personal chats about their nights out to get the rest of the drinks and food you ordered that they just never bothered to bring out. But you get what you pay for cheap fast food seems they just gave up on the service side.

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Mel H . 2018-08-22

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Today (Tuesday) me and Hubby were shopping on the nearby retails parks so it was convenient for us to have a quick lunch here as it is situated on the main road. The entrance to the small car park is inbetween Farmfoods and McDonalds. The drive-thru is on the right. A one-way system is in operation. We managed to park around the left-hand corner. It was busy inside. We didn't use the self-service machines. We ordered/paid at the counter. The young lad who served us was efficient. Our order number was called very soon afterwards. We ate our food outside on one of the picnic benches (the view wasn't particularly appealing).

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Jilly2903 . 2018-08-21

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It's a McDonalds - what more can you say? It's like every other branch you've been to. Some people (mostly children) love them, I personally loathe them. It's also in a particularly unappealing out-of-town warehouse area of the city that is not convenient for anything else. If you're a fan of the chain, you will be satisfied, if not, you won't.

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Hypocapnia . 2018-08-16

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the best for kids any age the best burgers ever with chips and a drink of your choice recommend burger and chips.

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Mackenzie E . 2018-06-27

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Today, had a late lunch at Mc Donald's. Ordered a double Cheese Burger, Fries and I had a 'Flat White', my Wife had a Diet Coke.

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john m . 2018-04-17

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It was late at night, the weather was awful, and they had one of the drive through lanes closed off, I drive a van and like all drive through Mac donalds it’s a bit tight to get around but you know what your getting. However they could pay more attention to putting the chicken sandwiches together. We got three and they were all sliding off when we opened the boxes. More care needed. I know it’s a thankless job but. Disabled access wise it’s not the best of places, disabled toilet useless if you need a hoist or changing table.. the Pontio is your nearest option. The doors are also heavy and larger wheelchairs will struggle with height of tables.. but brand wise it’s a Mac D.

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726vickih . 2018-01-24

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Popped in a few times recently for a family member in hospital. Friendly service and always clean. Food service is great. Drinks only service could be a bit quicker.

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Magikstar . 2018-01-22

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We used the drive through for the first time ever and found it easy to use ,quick and efficient.I had a chicken mayo and a coffee and my husband had a double cheeseburger and coffee.Ordered at the start,then paid at a 2nd booth and collected at the 3rd.Food was as expected and the coffee hot and good.

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Yvonne M . 2018-01-02

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I only wanted a quick bite before going to work...realised we missed breakfast we just bought 2 burgers. Got to the last window where I was asked if I wanted any sugar for the coffee I said yeah, I then asked for some bbq sauce in which this girl just looked at me with a rude face and said what? So I asked again, she gave me 1 so I asked if I could have another bbq and she starts being rude with her attitude, ‘you only get 1’ how the hell are you supposed to eat a burger each with 1 small bbq sauce? It’s not the end of the world, she says she will be charging 10p per sauce next time and I won’t be going to that McDonald’s again as never had this issue elsewhere. Different if I was taking the mic I only wanted 2 bbq sauce. This girl needs to learn people skills and change her attitude. If she was working in my shop and she had that attitude she certainly wouldn’t be working on New Year’s Day with double pay she don’t deserve it. Fumed me for my day ahead I hope she gets seen to.

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Cez R . 2018-01-01

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Just like any other Mds, quick easy food, cheap to eat and free wifi. Restaurant clean and tidy. Large groups and small group can be accommodated, kiddies activities available.

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coolcatbailey . 2017-12-04

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Totally disappointed, girl with the black hair on the drivethru what a cow, she must of been some sort of manager, well I think u need to learn some people skills. I asked for large this I was I had.

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sglyfathbudur . 2017-10-14

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McDonalds usually is a nice place to visit however I didn't feel welcomed as a customer at this store. The gentleman who served me at the drive through this morning was nice however the girl at the last window who served (Ime didn't even acknowledge me for around 3-4 minutes and didn't even give me napkins. Not sure where I'm supposed to wipe hands after...

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Sion E . 2017-08-27

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Been to many a McDonalds with my family but this one was the worst. Our food was cold. The burgers especially. The service was slow. The worst thing was the milkshakes that were like neat syrup. Won't be visiting again.

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qwack . 2017-08-19

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Came in for food with my son and sons mother. I ordered and Sat down to attend to my son. I heard my number call out twice so I put my son down and went up to go and collect where I was greeted by a team member by the name of (Katherine) she then told me ( we've been calling your order for 5 minutes... Next time you need to wait in the collection zone) to which I responded (I thought when you ordered at the desk it is brought over and I also apologised) I was then told that I need to ask for table service. Food was amazing as always but the attitude actually wound me up. I am not one to write reviews as I'm a chef myself and I don't like people who throw bad comments out but some staff clearly have no manners. I apologise for the little rant but I've never had that since I've come here. Apart from that love the place.

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Brandon K . 2017-08-14

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Se detuvo para almorzar. Comparado con otros McDonald's este ha sido probablemente el mejor. Lo recomiendo si quieres algo rápido. Sabes lo que te vas a encontrar en McDonald's y este tiene todo.

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Lewis1901 . 2017-06-11

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This McDonald's rescued us as we were getting hungrier by the minute on the way to our campsite. It's opposite the Morrisons on the main road so you can't miss it. The service was quick and pleasant and there was plenty of seating inside and outside. Toilets were clean. All in all a good lunch stop but then again you can't go wrong with a McDonald's.

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Lauren B . 2017-06-02

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Arrived late in Bangor and wanted some quick fodder. McDonalds is a guilty secret that I indulge occasionally when out on my own. To be honest, this was pretty good for a burger...bun not too sweet...

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Geoff W . 2017-05-25

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Starving hungry at midnight. Drove ten miles to Macdonalds and thoroughly enjoyed it STaff extremely well spoken and polite..

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wsbxpress . 2017-05-24

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Nice day shopping and heading Back home We stopped in for a quick bite to eat New lay out electronic ordering system removing yet another link in human interaction Place as always noisy and kids running about But food always good and mcflurrys a great cool down on a warm day

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gareth p . 2017-05-19

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What is there to say about McDonalds? You have got to love one of the world's most recognisable fast-food chains.The drive-through is never too busy and the service is always quick. I always have the 1/4lb burger with cheese, chips and a Coke. They do offer vegetarian options and Happy Meals for the little 'uns.In summary, great restaurant. Always a favourite to me.

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HJGB246 . 2017-04-07

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Food was good but the member of staff who gave us our meal was really rude more or less threw our food at us her name was Sian she needs to be taught about customer service.won't be going there again

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ladydawnste . 2017-04-07

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Food was alright. However, one female member of staff, Sian I believe her name to be, was an absolute disgrace. She was rude, unhelpful and practically threw my order at me. I have never experienced anything like this before. Completely ruined my visit with my family to McDonald's. Will not be going there again anytime soon, not until they employ some staff who know what customer care is.!!

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Bespoke134 . 2017-03-31

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Food was fresh and staff were friendly , very busy restaurant with ample parking at the back of the restaurant . Great for family if they are after cheap eats . Reasonably clean same as most McDonald's restaurant .

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arwenb1 . 2017-03-26

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This restaurant has the standard McDonalds offering, but they do have a tendency to run out of my favourites! Last visit they had no sweet curry dip. They also seem to have regular issues with the availability of McFlurries.

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Paul H . 2017-02-26

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Very friendly staff and helpful. Food was lovely and even a Mc flurry to finish with Delious. Clean tidy place, warm n cosy on a windy day like today.

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Tina W . 2016-10-18

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This is a great stop for a quick lunch with the kids. They love the iPads & they got their face painted for free. Food fresh, although fries very salty. Friendly staff. Really busy but still quick service Will be back xx

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debagars . 2016-09-18

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This McDonalds is the worst one I have been too the drive through is way too small and queue is so long, after queuing for 10 minutes we ordered a happy meal and a plain BLC, when we got to window 2 we were asked to park up, we asked why as it's hardly a big order when already waiting 10 minutes, then there was no parking round the front so then we had to park the back, then after 15 minutes waiting there my partner got fed up and went inside in which they told us that they came out and couldn't find us! Such terrible service, will not be going there again!

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leannem276 . 2016-08-31

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This MC Donald's, is fast efficient, friendly and of a consistent standard. Food is fresh, cooked to order. You can access the business easily.

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Barracuda0 . 2016-08-24

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We like this McDonald's, and go regularly. Most of the time there's no problem with the order. Soo annoying when they ask if it's a large meal you want (even if you say regular when you order!).I know they're probably asked to do this, but if i wanted a large, I'd order a large.

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Jen_W_77 . 2016-08-23

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I can honesty say that I have never attempted to eat slimy lettuce before and I never will. It was so slimy and old that it didn't break up.What on earth is that doing in a burger being served by macdonalds.They till supervisor informed me the manager was busy and I would have to wait for them so she offered me something else, I took two mcflurrys for my daughters as I was in a rush and couldn't be bothered. It wasn't adequate compensation and I should have received a refund at least. Terrible customer service. Disgusting food. Had that burger been served to a hygiene inspector they would have shut them down as it demonstrated and absolute lack of controls in terms of food management.

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AGJ3 . 2016-08-21

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Always check the burgers before leaving the drive thru as they don't always give a plain chicken burger. The hot chocolate is never the same, brown water is given to me more often than not.Apart from that all is SPOT ON!

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Roberts074 . 2016-08-09

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The only complaint I have McDonald's in Bangor is that the service is a bit slow compared to other McDonald's. It is to be expected however given the limited number of them in North Wales and it isn't the slowest I've been to either. Apart from that, it's pretty much your standard McDonald's. Nice and quick cheap option, tasty nuggets, good chips. It's very handy if you want a cheap lunch in Bangor.

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Sean B . 2016-08-09

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Don't get me wrong with the rating. The service, politness and efficiency of this Mcdonalds is not in question on that critetia I would score it a five.Sadly their drive-thru and car parking are way WAY too small for how busy it gets.Needs looking at as it's a car crash waiting to happen.

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JasonJ88 . 2016-07-23

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The chicken was pink and the chips were cold, The staff was awful, they were very moody and dirty looking. They stank of beer

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johnsmith352 . 2016-05-24

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Local McD, always clean and friendly! Foods always hot and served quickly What more do you want from a fast food outlet :-)

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Paul W . 2016-05-01

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How on earth did this Macdonalds get a drive in that then exits at the point of entry from the main road? All cars end up having to merge which can lead to hold ups for drive in customers and cars coming into the main entrance from the road, also getting held up from drive in customers. All cars then have to follow the same route and cross over to their drive in or main exit destinations. Great food though!

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Rachel H . 2016-02-15

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Service wans't great, food was cold and the girl forgot to give me one of my meals. A lad that was supposed to be helping her kept on giving her the wrong parts of my meal and putting stuff that wasn't in my order on my tray. 2 people serving at tea time isn't good enough and one manager looking stressed aswell.... Won't be back.

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Dewimoon . 2015-11-24

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Best mcds in Gwynedd. Very clean. Clean toilets. They also serve the mandatory gurkins on a double cheese burger. Which the terrible mcds in caernarvon refuses too.

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Lawrence j . 2015-10-18

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Coffee wasn't too strong for my dad's liking it was the same for my selfIt really needs looking in to as not evert one likes strong coffee

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Choppy C . 2015-07-08

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Bought three meals when the monopoly game was on. The food was average, same as any other McDonald's. Nothing special. We had stickers from our meals and won a Big Mac, the sticker showed a date of last year? How are we supposed to claim out prize? We didn't go back in to complain because its not worth it anyway.

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Emily H . 2015-06-20

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