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2,9

Based on 3.166 opinions finded in 2 websites

2.4Ambience2.4Cuisine2.4Service
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Nº 323 in 431 in Barking and Dagenham

Nº 5 of 14 Fast food in Barking and Dagenham

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My son hadn't had a Mcdonalds in ages, and kept asking when he would be able to have chicken nuggets from McDonald's again. So on the way back from shopping, my mum and dad thought they would suprise him by bringing him home a Happy meal with chicken nuggets. They queued for a long while in the drive thru, then finally got served.When they got home, my son was so pleased to finally get his beloved chicken nuggets, only to open it up, and find a happy meal with a cheeseburger in instead, (which he doesn't like). The disappointment on his face was horrible. And to make matters worse, the chips were stone cold. Didn't bother taking it back, because there's no way they was going to queue up again. Staff should get orders right in the first place.

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U2737WHkarent . 2021-02-20

MORE AT TripAdvisor

food is always late and staff dont seem to care, if on the off chance it isn't late it's never what you ask for save yourself the aggravation by going somewhere else

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Lepermessiah282 . 2020-11-28

MORE AT TripAdvisor

Order off Uber eats at around 1am, 2 apple pies, 2 Big Mac meals and drinks ofc. Came on time however when I opened the bag the apple pies were missing and no fries with the 2 burgers? You can put sauce in the bags but not the fries? Anyway I called them up and told them about what happened and I was told I had to call up Uber myself and sort it out. I was like “okay Where do I find the number for them are they open at this time?” The youngish lad replied that it’s on the app and hung up. Okay I thought I scrolled through the app to try to find the number and could not find one. So I rung back. Well I tried 18 times only to be hung up on, left out to ring oh yes and TWICE my call was answered and just put on the side while I listened to the staff talking and what sounded like the phone being thrown on the side. Absolutely disgusting in my opinion if this is how you deal with a customer trying to get help from the place that messed up her food.I’ve left a complaint about this place before so please if anyone is reading this don’t spend your money here or waste your time even going there.

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laupiex . 2020-10-03

MORE AT TripAdvisor

Just been to the drive through at this McDonald's, Ordered "Grand Big Macs" , Nothing grand about these , burgers were dry and cold , admittedly I had a 5 minute drive home but the food should still have been at least warm .The fries were disgusting , if that's possible, they were colder than the burgers . The bacon looked like it had been laying around for a while . The only thing that was ok were the milk shakes , well you can't go wrong with those really .Will not be returning to this awful place and would recommend that you do the same .

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tony71254 . 2020-02-03

MORE AT TripAdvisor

Ordered from Uber eats, no milkshakes arrived. Phoned store, admitted it was their oversight but no drivers now, although still taking orders on Uber eats

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Val H . 2019-12-02

MORE AT TripAdvisor

Every time I order from Ballards road McDonald’s mainly by Uber eats they never put sauce you have ticked for in with your order. My daughter only eats nuggets so she will get the 20 nuggets for 3.99 and she would love that with ketchup as you have to tick multiple boxes requesting it before adding to the basket and yet again we have no sauce.2 months ago I ordered a meal just for myself the order came but with out fries, so I called up and was told to call Uber hq which I did, he was trying to tell me to cancel the order and he will refund me, I don’t want a refund I want some flipping fries to go with my burger and drink I ordered, so had to reorder the fries and by the time they came my burger was cold after all who wants to eat the burger without the damn fries. And that’s all I ordered just a burger meal and my drink did not come with a straw or sauce. Ridiculous!!!

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Aimiee T . 2019-07-07

MORE AT TripAdvisor

My partner ordered a big tasty chicken but instead of getting what he ordered the stingy staff at McDonald’s in Ballards Road (Dagenham) just put 2 chicken strips in a bun and had the audacity to charge £4.73! As you can see from the pic! How hard is it to put a proper chicken breast in a bun!! Not worth the money at all!!

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Denise C . 2019-04-23

MORE AT TripAdvisor

Now...don’t get me wrong, I’m a die hard Maccy Ds fan. It’s my 1st choice wherever in the country My family and I find ourselves. Uber eats was a very welcomed addition and We often have a delivery. I live approximately 10 minutes on a bad day from this branch and never ever has my breakfast order been hot when it gets here. Can’t blame the drivers as they’re watched most of the way. Today was the last straw for me, I popped through the drive-thru and grabbed a few burger etc and sped home to chow down. Grrrrrr.. how hard can it be to get an order right? Two items missing and the crap they did stick in the bag was bloody freezing cold again!!I can’t see how a simple order can get messed up. Honest, I don’t get it. The staff all seem quite intelligent enough. They never muck the money they take from me up. Funny eh. Well I’m just writing this review to say ‘thanks AGAIN Ronald McBloody Donald’You ruined another meal of ours and from now on I’m gonna go much further out and use a different store. I swear that I’m never giving your Dagenham branch another penny. I’m done. Finished. It’s over between us. YOU caused this with your slack standards and really poor service.

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ToshApple2905 . 2019-02-12

MORE AT TripAdvisor

I have been in better places , orders seem to get muddled up, and the food is not always hot , sometimes cold when you get a takeaway , drive through can be very busy and carpark is always full

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veronicab555 . 2018-06-19

MORE AT TripAdvisor

McDonald's en su esencia es el mismo mundo! Un gran mac es un gran mac de Detroit a Tokio! Es agradable aunque tratando las "diferentes" de los artículos del menú ofrecido por todo el mundo. Como he dicho en el título, es así que si eres de los estados unidos, Mcdonald's y quieres que la experiencia está aquí para usted.

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William S . 2017-04-12

MORE AT TripAdvisor

Tenía un nuevo modelo re. Parece que está bien por fuera. No sé sobre el. Catering para los niños en la zona exterior de juegos. Lo malo es el coche de piedra. Tuvimos que esperar 5-10 minutos en un aparcamiento para nuestra comida. Parecía que había algo equivocado porque no era llegar pedidos como de costumbre. Pero eso es positivo la comida llegaba caliente. Sé que es normalmente ocupado aquí pero normal conseguir comida encendió en la ventana.

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Lottiee H . 2016-09-21

MORE AT TripAdvisor

My friends and I meet once a month in this McDonald's. Always enjoy it, friendly staff , good food, very clean. Excellent value for money as is all McDonald's.

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Pamela V . 2016-07-27

MORE AT TripAdvisor

Either inside or drive through a great place, great fast service, clean inside, toilets sometimes need a more frequent brush up but use this McDonalds often Keep up the good work 😃

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smithyEastLondon . 2016-07-17

MORE AT TripAdvisor

Just what you would expect from a Mc D's - the place as clean and modern car park was busy and there's a time limit on how long you can park for. Overall does what it says on the tin- I'm luvin it

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540karlw . 2016-07-13

MORE AT TripAdvisor

A sad reflection of life in 2016. Speedy service, via 'terminals' or just one member of staff to take your order. Zero interaction with anybody whatsoever. Place your order, get given a number & collect.......not the 'family' type experience that this chain portrays itself as. Despite the speed within the store, clearly a problem outside. Drive through cars waiting so long, as to totally stop people trying to get out of allotted spaces, gridlock, horn's blowing & a lot of frustration. Would not use this store again, given several chances.

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KEITH B . 2016-05-03

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