Based on 949 opinions finded in 2 websites
Based on 949 opinions finded in 2 websites
Opinions
Pick up an Uber delivery at 20:50pm! Bad service from Long Beach face manager😅 feel sorry for the night shift staffs🥹 cancelled my 2nd delivery, just delivered 1, couldn’t wait to get out of McDonald’s. Feel sorry for her, should stay in the back office or do something back of house. Should never be serving customers and drivers at the front🙏
Journey13598386282 . 2024-02-17
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The worst one I have ever been to. Cold food, not tasty, burger seemed like it was bitten and staff not really aware of what is happening.
Marta Muc . 2024-02-13
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Rubbish everywhere. No sauces. No service. Bins overflowing. Blurgh.....😑
Peter Jones . 2024-02-09
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Food hot and fresh. Long wait to be served and once served had to wait for our order to be brought to us. Friendly staff, food hot as probably freshly prepared
Ross Duggan . 2024-02-07
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Did a drive through had sausage muffin which could have been hotter but unfortunately was only warm as I was already on the road I couldn't return it
SuzieQ File . 2024-01-24
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the food was great and didn't take long to be served. the only problem is the lack of parking and seating areas.
Jack Marklew . 2024-01-06
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Used drive thru firstly asked if I wanted an extra hash brown at a special price only to Lear that it wS the same as the original price. Then charged for a bag and wasn't given an option, and in addition to this asked for a BBQ sauce and wanted to charge me 10p.Ibviously a franchised store so can't really blame the staff as I'm sure this is what they are being told to do. Food was cold, and when I looked at the bacon in the roll looked old stock. Mcdonalds this site obviously needs some focus of attention, unfortunately I wont be back to feather the franchise owners pockets.
Rich Geen . 2024-01-05
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Food was great, piping hot, didn't have to wait too long for it to be served. Staff were very friendly too
Elise Lewis . 2023-12-27
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No point asking what 2 dips I want with my food if you're not going to include them.
Fund Your Wedding . 2023-12-26
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Full stars, only for the man who took my order and then cheerfully sang the McDonald’s tune. Made my day!!! Thank you 🙏
L4L Office . 2023-11-20
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Took 20 minutes to get 2 meals and a happy meal when I ordered from the app in 1 of the bays, and there was hardly anyone in and around it and people getting served and leaving in the drive through quicker 🙄
J king . 2023-11-18
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Restaurant was fine and food typical of any McDonald's, but parking is very limited and can be difficult to find a space at busy times.
Katy Lewis . 2023-11-12
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Excelent experience for children !!
Ioana Andrei . 2023-11-10
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Bit of a nightmare to get to. Bizarre diversion around Asda's car park due to the hospital works. The order consoles do not necessarily accept offer codes accepted on the app.
Rhodri Evans . 2023-10-01
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Sadly we had cold fast food meals after a night out and driving home at 2300hrs in the night , we had 2 medium Big Mac burger meals with Strawberry thick shakes . Staff were polite , Food seemed to be freshly cooked to order as they were busy but cold when we ate it in our car on the road near Forest Farm factory nearby . Sadly the worst McDonalds Quarter pounder I’ve ever eaten . We disposed of the meal and packaging in the nearby bin so unable to provide any receipt to complain further. There is ongoing roadworks in the Asda Coryton store entrance and it was too much of a potch to take the meal back and complain to McDonalds at Coryton Cardiff.
Dai B . 2023-09-23
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I had a great experience at McDonald's Cardiff-Coryton! The food was hot and delicious, and the staff were very professional. I was impressed by how quickly they served me. Highly recommended!
Samuele Boomert . 2023-08-29
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Following a busy night shift as an emergency unit nurse, I went to McDonald’s coryton when I woke up for a quick and easy dinner. Having woken up from a night shift, I was in pjs and felt awful (bare this in mind) - hence ordering mcds. I ordered and paid for my food at the first window, then continued to the second window where I was given my food. I politely asked for ketchup and was told that one was in the bag. I then asked for a second one as I usually run out of the one by the time I finish my chips. The employee stated that I would have to pay 10p. Strange - as this isn’t the case in any other restaurant I’ve been to but ok - what’s 10p? “No problem” but I had to pay by card as I didn’t have cash on me. She grunted at me that I could not pay by card at the second window and would have to provide 10p cash. I politely explained that I didn’t have 10p on me but happy to pay by card. She went and got her manager who very confrontational my asked me “what’s the problem” I replied “nothing, I would like to pay for my second ketchup” she aggressively informed me that I should have paid for it at the first window. Of course paying for it at the first window would not have been a problem, had I known this particular mcds charges for ketchup - but I didn’t know and no one informed me. She suggested that I park my car and come to the desk to pay for the ketchup (I’m post nights, in pjs and feel gross, hence the drive through). I replied that I was not willing to do that over 10p, all things considered. I also wouldn’t be happy for my food to go cold in my car whilst I did this and found it totally unreasonable. She informed me this was my only option and so rather than eat dry food, I asked for a refund. She rudely replied “you’re going to refund over 10p?!” I explained no, but I don’t have any option but to eat dry food and I would rather go somewhere else where I can obtain sauce. She proceeded to bring me a cash refund. I asked her to kindly refund me back onto my card as I will just lose the cash. She proceeded to throw the cash into my car everywhere. Completely shocked, I regrettably drove off. Luckily my husband made me tacos and it worked out for the best but god forbid anyone else be treated this way over 10p!!!!!!
gwills1234 . 2023-08-26
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This is one of a few McDonalds we sit in at I walk my children here from Forest Farm The tables are always clean Workers are fast, polite and welcoming The gentleman who cleans the tables, blows up balloons, does table service etc is so caring towards customers and patient with children, he's a credit to this McDonalds!
Naomi S . 2023-08-12
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I can't fault the service but the food is terrible I'd avoid this place at all costs I've been coming here for as long as I can remember and will never set foot in the place again after this evening you order a large drink and get half a cup if this was a one off I'd take it on the chin but it's every day it doesn't matter what size drink you order it's alway half full and given there's is only 100ml between the drink sizes it's daylight robbery I've complained loads of times about this issue and nothing seems to happen maybe I should notify weights and measures and see what they have yo say about it totally unacceptable!
tom jones . 2023-08-01
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Clean, fast efficient, decent parking and friendly staff, exactly what you want at a McDonald’s
Dewi Graham . 2023-07-24
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Good service+food.not the easiest carpark.big vehicles will struggle if don't go through the drive through as the bit for just the carpark is narrow+has a wall down 1 side
Kevin Perkins . 2023-07-23
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Absolutely shocking! Spend £20 on food; ask for an extra curry sauce to be asked to pay for it 🤦🏼♂️ fries were cold and my sons burger was over done. Chicken nuggets were nice and hot and that was only thing they got right. Even the drinks were ice free and not very cold. This will be the last time I come to corryton.
Matthew Jones . 2023-07-21
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Can be a long wait sometimes at the drive-thru, but generally is not too long
Ben Holloway . 2023-07-04
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Drive thru, biscoff McFlurry what more can I say it was awesome!
Dave Mcshane . 2023-06-29
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Just off m4 used drive thru very narrow.convenient for a stop off
Buck List . 2023-06-24
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Very quiet inside … you would think it would take less than half an hour for a burger… oh no.. mistaken
calum macleod . 2023-06-06
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Consistent good fresh food - we always have chicken
T Nunn . 2023-06-03
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Went through Drive Thu @ Food was very good but unfortunately despite buying and paying for 4 meals 2 main meals and 2 Happy Meals at the Window where the food was served I asked for sauces and was given 1 Barbecue Sauce I then asked for another & 2 tomato sauces for the Kids meals I was told “Oh you only get 1 sauce per order any other sauces would have to be paid for I then why is it the only McDonald’s we have visited when buying 4 meals you were not allowed 1 sauce per Meal, I was then told “ It’s our Franchise only 1 per order is allowed’ well won’t be coming here again. Ripped off by McDonald’s that’s a first!
M T . 2023-06-02
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Returned home to discover I may have food poisoning. Something isn't right in terms of hygiene practice at this place. I suggest avoiding it. Update: The response below clearly insinuates that I may of been dishonest, from a position of prejudgement, which is arrogance of the highest order. I will certainly be corresponding with further investigation. Based on their reply, I certainly won't be returning.
Coco C . 2023-05-17
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Ordered a large iced latte but it looks really under filled. Not sure if that’s how it comes or if it was made wrong though
evan . 2023-04-27
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Edit: *Ordered £20 worth of food and only 2 drinks turned up part of 2 different orders. Won't be ordering again.* Ordered a few times now, gutted that they can't even put a decent burger together. Anytime I order over a certain amount the burger always ends up horrible. Spent 12.00+ on a burger for missing ingredients, No sauce and more lettuce than the actual burger. Very disappointed. Terrible service over the phone.
Dom Dante . 2023-04-18
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Well first there were no chips at 2:30 in the afternoon…. It a fast food place … Ordered chicken nuggets, 2 BBQ sauces as they don’t put in and when you ask you have to pay - made a point about this, also a quarter pounder with cheese… Paid and she checked BBQ sauces were on there… Then went to collect they gave us the drink and said can you wait in the waiting area… I said really you’ve no chips and not busy at all… There was no queue and only 2 cars behind me … car park was empty… Well over 10 minutes had gone and a lady/girl came out 3 times and I called her but didn’t answer - whether she heard me or not … It came out about 5 minutes later - she said there was a problem and it was missed…. Not good enough — other people were served who came after me. The service was absolutely diabolical and gif a fast food place even worse….
Caz904 . 2023-04-08
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Went through the drive thru. Only ordered a milkshake. One car infront of me probably waited 10-15 mins just for a milkshake.
sonia thornton . 2023-04-03
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Not a lot to say. Nothing out of the ordinary. What you'd expect of a McDonald's. Convenient, just off the M4 and A470. Open 24/7. Drive through. Outdoor seating. Limited parking but adjacent to Asda car Park.
Marc Roberts . 2023-03-31
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Why are the chips always cold 😭
Simon Williams . 2023-03-20
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It's McDonald's it was clean with quick service food is always good
Nicholas John . 2023-03-12
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When I order a breakfast meal and ask for a white coffee, everything I get a black coffee. Why is this? I'm getting fed up of it. It's not the end of the world but getting tiresome.
Mark Flinders . 2023-03-04
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Very rude when took my order. And when I asked can u make sure the food will be hot this time. He said that's nothing to do with me its the kitchen !!! If you don't want to work don't work . Food was still cold . Never go back 😡
Julie Thomas . 2023-02-27
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The site is not big enough to support their drive through. A lot of people seemed to walk across from Asda car park next door. Orders were not accurate and they have a guy whose job is to deal with customers complaining about wrong orders.
John Sinha . 2023-02-25
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Had a wrap, which contained two pieces of lettuce, one slice of tomato and 2 pieces of chicken, cold and awful. Also a coffee which was also cold and cold cardboard tasting chips 🍟
Ceri frieze . 2023-02-24
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Worse service I have had in a very long time. From the person who took the order to the person at payment window and person where you get the orders. All where rude, poor attitude and generally left me feeling angry at the way we were treated!
Lisa McWilliams . 2023-02-11
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The most consistent McDonald's. Usually friendly staff too
Kane Collins . 2023-02-08
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Food was ok, always have to wait in car park for food instead of getting it at the drive through windows and they charge 10p per sauce which most other McDonald's do not, seems a bit petty to ask for payment for a sauce... Car park difficult to navigate and always limited parking spaces available .
mark churches . 2023-01-14
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Most useless, incompetent McDonald's in the UK. The drive thru server was utterly hopeless. Asked for chocolate milkshake, given vanillas. Asked for 6 bbq dips (had cheek to charge us 10p each!) given ketchup instead and wrong change for the dips. Plus randomly given somebody else's order! To top it off, everything was stone cold with limp soggy fries. We discovered these 'surprises' when we got home 🤬
Ceri Thomas . 2023-01-01
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Kids love it. Grown up love it. This one is good but lack of parking makes it a drive through necessity most days
Scott Griffiths . 2022-12-22
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Lengthy wait for just fries 🍟. No-one else showing on serving screen on so guess wait was for fries to be cooked from scratch. Ketchup now charged for.
Simon Thomas . 2022-12-18
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We visited Coryton December 5th and decided to eat in after a 12 o’clock appointment at The Velindre, so it would have been early afternoon. The two female members of staff who we spoke with during the visit were helpful and polite. ⭐️ What hit us on arrival was the cleanliness, the available empty table was freshly wiped. ⭐️ milkshakes available machine working! ⭐️ Food as expected (vegetarian option available)⭐️ Toilet available to use and clean (disabled toilet used)⭐️ by far the best branch I have visited in a long time, I would go as far as to say in years! Thankyou five star
Eve Collections . 2022-12-06
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Service is slow, even at the best of times. Quiet? then expect 10-15min wait if you are lucky! orders often come out wrong and most recently my burger came out with a piece of it missing. Looked like it had been ripped off by something but good enough to serve apparently! Avoid it.
Callum James . 2022-12-05
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Could of MOT'd the car while we waited and no one said anything to us about the wait! Awful service. As for the man in the white shirt? Button your shirt up as you looked like you'd arrived fir third year in school
Mike Smith . 2022-11-19
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Great food and very enjoyable. The service was fast and the staff were friendly. The prices were reasonable. Would recommend if looking for something fast to eat.
Nathan Williams . 2022-11-06
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Great food and very enjoyable. The service was fast and the staff were friendly. The prices were reasonable. Would recommend if looking for something fast to eat.
williamskdn . 2022-11-05
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This is me and my friends half way McDonald's meet up place. The service is always good in here, food is consistent, but we love the atmosphere in here as you can sit, chat and there's no rush. Tea's are particularly good in here. Free parking and drive through. Also toilet facilities if needed 👍
Laura Irons . 2022-11-04
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Another miserable Sunday night delivery of cold food and flat fizzy drinks. Am sure you can do better!
Stephen Williams . 2022-10-30
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What a waste of time. Everything I go to the drive through recently I have to park out with a lot of other people. This is far from fast food!
Paul Hayes . 2022-10-28
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Good experience this visit but food could be hotter especially chips.
Dave Portelli . 2022-10-28
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For a start, my poor lettuce looked like it was thrown at the floor stood on and put back in the burger second of all they forgot my chips.
Jay Mason . 2022-10-20
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Worst service. I ordered hot chocolate and I got hot water without milk and chocolate powder
Varshith charles . 2022-10-17
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Bought my burger chips and a latte when I came to drink my latte it tasted awfull was like hot milk and water with a slight taste of coffee never have I had one like this before I had gone back to work so couldn't go back to get a replacement or refund
Ashley Owen . 2022-10-14
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Been given the wrong stuff multiple times. Staffs aren’t checking the order and have missed some of the food we ordered, useless service.
Airie Benham . 2022-10-09
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Waited in que to be served manager told me 1 sec and never seen him again staff just walked passed and looked , never again disgusted
Dave P . 2022-10-01
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Fast food service. Just the ticket.
John Reeves . 2022-09-29
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Come in today for food with my son the restaurant was very dirty and staff where chatting away and laughing placed our order Went to find a table when we did it was full of rubbish and not clean at all the floor is very dirty also food is ok but what do u want for fast food well I say fast I mean not fast haha
Michael George Tennyson . 2022-09-14
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Waiting 25 minutes for food with limited parking space
Neil Thomas . 2022-09-12
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The large manager firstly was very rude and upfront, I ordered my food to be taken out and it was given to me on a tray so I said I ordered to be taken away and he handed me a bag to pack myself. Quite frankly I am outraged by his behavior as he is the manager and should be the kindest of all workers, not only that he was casually talking to his workers instead of them actually making my food which took longer than usual. Do not come here on a Wednesday!!!!
Latham Jones . 2022-07-27
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Very rude, heard people shouting in the back ground for me to make my mind up, the person serving on the window replied they keep changing the order. When once I added 2 items on at the window, before I paid I noticed he had added the wrong item, i politly asked him to change it to which he replied I added what u asked for......I know what I asked for and it wasn't what was added. There is no need for attitude, McDonald's need to work on customer service and listening skills.
L5594WXcharlottec . 2022-07-12
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Came in for a quick dinner as worked late. I've been waiting for 15 minutes already and was curious to see of I had time to write a review while waiting for my food. Still waiting after 20 minutes and haven't even tried the food yet! This is not cordon blue food and I would have been served quicker I had gone to the pub! Never coming to this one again.
John Hopkins . 2022-07-07
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Not a fan when the display pictures show a fair size bun with burger when you get it its more like a thin bun with cardboard inside only went in becose the kids have been brainwashed
David Parker . 2022-06-16
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All the standard McDonald’s traits but the best ice cream I’ve had in a maccyd
Ian Suggitt . 2022-05-26
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Food was cold ordered on the app took ages. Need to improve service
Megan . 2022-05-15
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Despite how busy I was the food was done perfect even with all my specific food customisation
david turner . 2022-05-07
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Waited too long and not a full order packed 😒
Maya Jasinska . 2022-04-30
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Staying at a nearby Hotel, we fancied Mcdonalds and this was the worst 1 we have ever been to. Chips were cold and hard, Burgers were lukewarm. We asked for Salt and Ketchup, we didn't get any. Very tasteless,very disappointing for the price.
Cathryn Johnson . 2022-03-28
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Came here 26th January 2022 and they wouldn't accept my 'old' 20 pound note...? Old? Think they need more training to see what currency is widely used / accepted? Work all around S.Wales and the West of England, usually 9/10 visit McDonald's throughout the country and this is franchise is the only one not to accept legal tender! 😂🤣
- Davies . 2022-02-27
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Placed an order through Uber eats at 2330, order was supposed to arrive at 2355. I get a phone call from Uber at 0040 to say the restaurant has cancelled my order because they were closed. Been working a 14 hour shift and McDonald’s was the closest restaurant “open” near the hotel. Very disappointed and still very hungry.
Jake Harris . 2022-02-13
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Food was fresh, however waited 24 minutes for my order. Staff were friendly and polite
Sam Vella . 2022-02-06
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Food was about what you expect but the person who brought it over wasn't very helpful
Philip Buck . 2022-01-19
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Best one around always got what I like.
Richard Angel . 2022-01-07
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Never go to this Mcdonlads they wasn't willing to take old £20 note even tho they are still legal till next September. I even spoke to the manager and she was racist, she said she wouldn't take my old £20 because of my colour and she can't trust me. My daughters, 10 and 16 years, were starving. For their response, my family is very well educted the only people who need to be educated is you and your staff. Your actions show your racist there was no sign saying the old £20 were not accepted and you denyed us. You should write in front of counter or on the door. Have some respect for yourself and your customers.
M Arasha . 2021-12-23
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Is what it is.... fast food... Went through drive thru.. I always have no pickle.... And. Always correct ... Thanks
Kevin Blair . 2021-12-22
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Waited such a long time for my coffee in drive through, and when it did arrive it was not the coffee i ordered.
Mark Maeredith . 2021-12-10
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personally I love this McDonald's but sometimes it's a bit unhygienic
je h . 2021-12-03
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Stood waiting for 20 minutes for food, when inquiring if my order was being made i was told it was. 10 mins later and still no sign, my number had vanished from the board. Asked again and they didn’t even know what i had ordered, all whilst the staff were offering food and jumping the queue.
anon19749816884 . 2021-11-25
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Typical McDonald's, but the food is ALL hot, and properly cooked. Friendly and helpful staff!
Paul Davies . 2021-11-23
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Like other McD's, but with some effort made with the food!
- “Z0b” - . 2021-11-16
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Depending on the time of day on how the service is. Baseline service is good but if it's quieter it's brilliant. Staff are always friendly and happy to help d always served hot.
Rhys Griffiths . 2021-11-14
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Quick and easy, they usually get the queues down pretty quick. Food is nice and staff are friendly
Paul James . 2021-10-28
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Avoid the chicken selects. Ate here last night and been up in severe pain with food poisoning all night. Feel like I’m owed a minimum of a refund for putting me through this.
Jordan . 2021-10-26
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Popped in with the kids, as McDonald's go it was good. The drive through was busy and took ages though. So maybe popping in would be quicker.
Chris Kowalski . 2021-10-24
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Usual McDonald's standard. Consistent menu with no variations or surprises. Same tasting coffee and food. Clean tables clean toilets. Friendly approachable staff. Gets the thumbs up from me
Elaine Del-Busso . 2021-10-16
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Had my dog with me, so ordered from outside table using the App. Manager (?) came out a few minutes later to say they were closed. I asked why the App had let me order. He offered no explanation or refund - or apology even.. Told me to contact ‘head office’, and went back inside.
HuwG_13 . 2021-09-17
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Won't be going back again order completely wrong and food cold and had to wait almost 30 mins
James Mcfarlane . 2021-09-02
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Hot food and the quickest service at any McDonald’s I’ve been too
Ieuan Price . 2021-08-18
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Rapid food service, that is expected. Kind and respectful staff.
Kieran Cooper . 2021-08-17
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Always too busy for the carpark, nightmare to park and even access
Zoe O'Sullivan . 2021-08-15
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Busy drive through. Quick delivery inside.
Nicky S . 2021-07-30
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fine for a mcdonalds. can be annoying with the drive through as the layout is poor and you can get stuck on the road
Iestyn James . 2021-07-27
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Food and service was good. Covid restrictions are in placed.
Phina Okang . 2021-07-25
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Go here cos if work not open for 6 am though
Melanie Davies . 2021-07-21
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Close to work so use it......not open early though for brekkie
Melanie Davies . 2021-07-05
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Hi just to let you know this is twice this has happened . We have come home with the wrong meal not good at all . Kids and family very disappointed . We weren't going to drive back up and change it again we done it the 1st time but never again 😣
Amanda Read . 2021-06-27
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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884 Opinions
Prices do not reflect the quality. Had tried the chicken on several occasions and it is small and dry. Best to go elsewhere
Prices do not reflect the quality. Had tried the chicken on several occasions and it is small and dry. Best to go elsewhere
465 Opinions
Its situated at amazing location very spacious and clean and the staff is very nice took my order prepared it on time. Best halal restaurant at city center
Its situated at amazing location very spacious and clean and the staff is very nice took my order prepared it on time. Best halal restaurant at city center
11 Opinions
Popped in on Maundy Thursday for a late lunch. Seating area was filthy. A woman came over and cleared the rubbish but didn’t wipe any tables and the floor was also covered in crap. Additionally, you have to prise the doors open as they deactivate the automatic doors due to all the pigeons, that probably wouldn’t go in if it wasn’t so filthy! Worst Greggs I’ve ever been too just from a hygiene perspective.
Popped in on Maundy Thursday for a late lunch. Seating area was filthy. A woman came over and cleared the rubbish but didn’t wipe any tables and the floor was also covered in crap. Additionally, you have to prise the doors open as they deactivate the automatic doors due to all the pigeons, that probably wouldn’t go in if it wasn’t so filthy! Worst Greggs I’ve ever been too just from a hygiene perspective.
17 Opinions
47 minute wait for a jacket potato - told there would be twenty minute wait - after 35 minutes when asked was told it would be a further ten minutes because "it's hard to tell how long it will take" - no apology for the delay 🙄
47 minute wait for a jacket potato - told there would be twenty minute wait - after 35 minutes when asked was told it would be a further ten minutes because "it's hard to tell how long it will take" - no apology for the delay 🙄