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3,6

Based on 2.359 opinions finded in 2 websites

4.7Ambience4.2Cuisine4.7Price4.7Service
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Nº 149 in 258 in Harlow

Nº 5 of 12 Fast food in Harlow

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Very slow, food tepid, no atmosphere

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john jackson . 2024-02-17

MORE AT Google

Plenty of seating is the only pro I can give this place. We ordered chicken nuggets, and chose our dips. Opted for delivery to our table. The food came in good time but there were no dips. We had to get up and ask. There was also an Indian looking lady staff walking around trying to get people to sign up using the code on the receipt. I assume it gets them commission? She seemed to walk up to other Indian customers only so she could get a better chance at getting them to sign up. I'm grateful she's pointing out the voucher on the receipt but grabbing customers' phones to do it herself and acting like the customer wanted help filling the online questionnaire is not the right attitude. She stood there to make sure her name was mentioned. I didn't even get time to say no I can do it myself before she grabbed my phone out of my hand. I didn't want to make a scene so I let her carry on. But I hope this doesn't repeat again with another customer. I won't be returning here.

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M N . 2024-02-13

MORE AT Google

Order was completely wrong thry took a long time the chips was cold and a half filled cup

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isaacmott26 . 2024-02-04

MORE AT Google

Clean and spacious. Staff are friendly, quick and do their job well. Always better to go inside reather than drive-thru.

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Rebecca Cooper . 2024-02-01

MORE AT Google

Restaurant and toilets were clean.

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Ebony obozuwa . 2024-01-31

MORE AT Google

I usually grab a coffee first thing every Friday morning and always get a great welcome

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sMEGHEAD 40 . 2024-01-30

MORE AT Google

Food was good but place is dirty. Also litter on the floor outside

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johnnyboy smith . 2024-01-25

MORE AT Google

It's McDs. What more is to said!

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Vernon William . 2024-01-17

MORE AT Google

Only thing I worry about is.. Are the chips hot? Yes, they were so gets' my vote.. post flight meal so much needed after a day travelling..

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Helen . 2024-01-14

MORE AT Google

Fairly typical out of town shopping centre McDonald's. Fairly busy, staff friendly.

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Rob Surtees . 2024-01-13

MORE AT Google

Good if you need to poo in half an hour after you eat

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Dave Walker . 2024-01-09

MORE AT Google

The usual McDonald's drive through with a large free car park.

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Jonathan Edwards . 2024-01-09

MORE AT Google

It's McD's, it's standard, nothing particularly stands out, but when something is wrong, it smacks you in the face. We used the table service option, ordering from a screen. It took a while as 2 of the 3 orders were customised, when it arrived the cutlery and salad dressing was missing, I followed the employee that had served us to the counter, advised what was missing, to be told she was now on online deliveries, and I needed to queue to talk to the main counter.... which I did, while watching her do exactly nothing.... customer service level 0 Food was OK, certainly won't recommend the Cheesy Burger.... when you customise it removing lettuce, they hardly put any cheese sauce, making it a very dry burger.

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Steve Kelso . 2024-01-04

MORE AT Google

Ordered from here on boxing day, didn't get 2 of the things we ordered, called back they said it was an accident and will send it along with the next order that we made, still nothing turned up. We called up, staff were really rude hanged up on me TWICE! Manager was completely oblivious to anything I was saying, no communication skills in the crew members. The crew members answering the phone must be reprimanded and be told off for terrible and rude customer service. I wish I could go lower, but Google forbids it. Terrible place. Oaks McDonald's you have lost a customer!

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Eryk Piziorski . 2023-12-27

MORE AT Google

How can we get KFC delivered to us but not McDonald’s? And KFC is further than McDonald’s Come on Harlow McDonald’s wake up

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Bobby Dew . 2023-12-27

MORE AT Google

Better than some but just busy get in the car park some days

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Tom Blaskett . 2023-12-26

MORE AT Google

Always busy, often makes you wait. Make sure if you have paid for sauces you get they often forget.

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Reeta s . 2023-12-17

MORE AT Google

What a total load of rude, unhelpful staff . Can't star rate the food as never even got it. Customers care none existent

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Mary Maclaren . 2023-12-15

MORE AT Google

Ok, for the price .Nothing special.

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Georgi Gadzhov . 2023-12-11

MORE AT Google

Many times had half cooked cold food, always a wait time, even at night.

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Sergey Murals . 2023-12-09

MORE AT Google

Drive through is fast and friendly. Our orders are always correct and hot. They did forget our straw though!

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Angela Setford . 2023-12-04

MORE AT Google

Drive through. Friendly and helpful

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Mick Sims . 2023-11-28

MORE AT Google

Very disappointing, I ordered 3 small burgers waited for 30 min then was told I only ordered two...

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Michael Sime . 2023-11-26

MORE AT Google

Hello, the staff is nice and kind, they work quickly, in general it is clean and calm for breakfast and delicious.

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Toni Terziyska . 2023-11-26

MORE AT Google

Dropped into McDonald's today for 1st in god knows how long No Hot Chocolate but after ordering large Cappuccino I asked if able to pay cash as wanted some chips (unavailable until 11) & a bottle of orange juice which couldn't find on ordering screen Lady whom served me was very helpful

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Julie Verguson . 2023-11-25

MORE AT Google

One of the better MackyDs nice staff and always clean.

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Tony Scott . 2023-11-22

MORE AT Google

Not been to macs for over 6 months now I know why god awfull food under cooked coffee ok so bad used mouthwash to remove taste ugggh

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Stuart Harvey . 2023-11-21

MORE AT Google

Staff rude!!!! Half my order missing and the refuse to bring it to me. Absolutely disguting

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Alana clarke . 2023-11-19

MORE AT Google

Do not use Uber Eats you will not get your order. Used Mcdelivery App food was a no show! Management aware food won’t be delivered if ‘not worth petrol money’ and Uber will not refund😡

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Samantha Bailey . 2023-11-17

MORE AT Google

Nice place to have a coffee and a bite to eat

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shane meredith . 2023-11-09

MORE AT Google

1 star food because its mcdonalds but first time it's been really Fast Food for me in ages

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LT Freeman . 2023-11-01

MORE AT Google

Dreadful experience. Battle to get in to park. Awful experience in the building with long wait and confusing collection. Nowhere to sit so forced to have takeaway. Would never have gone but for the grandkids. The grandkids were upset with their happy meal toys but ate the food. Fries were chewy. I thankfully only had a coffee and cookie which were OK. First visit for a decade and hopefully the last.

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Paul Martin . 2023-10-27

MORE AT Google

Fast service staff helpful and food hot

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Sharon Mitchell . 2023-10-21

MORE AT Google

Marked down for food as my boy has allergies and half the time the order is wrong even though you sit and wait if its a specific order.

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Carl F . 2023-10-18

MORE AT Google

As McDonald's go, this Harlow looks very well looked after. When I dined, half full but also with several cars going through drive throu. Ordering could not be easier and I like the choose the table delivery. Had my normal and was all piping hot and tasty. Free parking for number of shops but is very busy at weekends. Perfect for quick stop if passing or shopping near by.

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Peter Durkin . 2023-10-12

MORE AT Google

Cold quarter pounder & rotten lettuce on the other burger… last visit was just as bad…. AVOID AVOID AVOID

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Nathan . 2023-10-10

MORE AT Google

On my delivery the chips were stone cold, food was like warm and not to mention the fruit bag was not in the happy meal so for that you don't deserve a star on food or service. Could have put some chips in or an alternative instead of robbing me. I don't recommend deliveries from here. Didn't get my ketchup either.

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Camera IsMyBestFriend . 2023-10-07

MORE AT Google

Had a big tasty, very yummy however too many calories but now and again won't hurt.

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Gerry Bartram . 2023-10-05

MORE AT Google

It was definitely a McDonald's. They also had McDonald's burgers.. 🍔. I was hungry. Sorry.

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Ed LaVa . 2023-10-03

MORE AT Google

Always good food and great servive.

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John Colthurst . 2023-10-01

MORE AT Google

It would be nice if you can get the order right once in awhile

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Tool Pitstop . 2023-09-25

MORE AT Google

Drive through area uncovered so you’ll get wet 3 times when ordering. Progress is slow. Food not very hot. Suspect Asian franchisee given lack of investment.

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Tony Blunt . 2023-09-21

MORE AT Google

Food Was served quickly and staff were helpful and friendly

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Grant L Payne . 2023-09-19

MORE AT Google

Food was to McDonald's standards and staff mostly nice.

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Adam Samy . 2023-09-07

MORE AT Google

Always go to this one as the food is always hot and quick service

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Deborah Galvin . 2023-09-02

MORE AT Google

Order via McDonald app, UberEats delivered the food. Food was cold and the quarter pounder meal, was missing the quarter pounder… couldnt make it up. I don’t understand why it’s so difficult to read the order and pack a bag. It’s disappointing when you order dinner and items are missing. Food was cold and UberEats didn’t care, customer service were rude, they refunded the burger but told me to enjoy the cold chips and coke. Thats what happens when the call centre isn’t based in the UK. Won’t be using this service again

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R Mac . 2023-08-26

MORE AT Google

Ordered of the McDonald's app and uber failed to collect my order on x2 occasions and order simply cancelled, many other occasions food missing from order and never replaced, by far the worst branch ever to exist!

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Anthony Barrington . 2023-08-24

MORE AT Google

Great returant to stop by and grab lunch

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stephen strain . 2023-08-22

MORE AT Google

I'm letting you know I'm absolutely disgusted with your your just eats service. Myself and my daughter ordered a takeaway from McDonald's on Friday at 6.10pm order number 36498647 in Harlow Edinburgh way. Not only did it take and hour to do a free mile journey to Old Harlow! You sent a boy on PUSH BIKE to deliver it! Drinks were spilt! Making the bag all soggy! Food OF COURSE WOULD BE COLD!!! I registered a complaint on just eats to be told we won't be getting a refund!! NEVER AGAIN!! Absolutely disgusting!!

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Mrs S . 2023-08-20

MORE AT Google

Fast food, which I ordered using the self-service. The food was typical fast food, and it fills a spot. More bun than meat. Searched for the lettuce and mayo. Toilets were average in cleanliness.

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Barbara (Grace) . 2023-08-20

MORE AT Google

Ordered on the screens, super easy and responsive. Used table service, food came put quickly and was delivered by a friendly member of staff. Drink came put wring, but this was quickly rectified. Burger customisations were perfect, although it was sloppy in the way it was put together. Chips were salted well.

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HAQQ . 2023-08-12

MORE AT Google

The worst McDonalds I have ever came across. Quick 2mins drive through turned into issues galore. The place is as busy as you would expect, but based on asking around, the service is atrocious for most. Tried to order a few items, but not only did a simple order of a large flat white coffee and mcflurries take ages to get the server to take correctly, we were asked to wait. Pay and wasn't given a receipt, so park in the usual spots for waiting. Just to watch 20mins of others with larger meals, who are randomly scattered across most of that side of the car park in any old order, get served. Tell the delivery guy who says he check and after 5mins go to the door where he goes and asks about our order. 2mins later he asks what we ordered for another 3-4 min wait for him to deliver very apologetically the Mcflurries without the coffee. Another minute wait and we ask again for him to bring a small capoucino coffee out, which wasn't even the large flat white we asked for. So after nearly 30mins we gave up after the worst service I have ever received from any fast food restaurant. The delivery guy was the only other one I feel for as he seemed to spend about 25% of his time wandering around a car park looking for cars or apologetically returning with missed items etc for others as well which wasn't his fault. The kids did enjoy the Mcflurries however because I assume they were freshly made from a cow?

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ScottishExplorer . 2023-08-12

MORE AT Google

Always hot and fresh food best McDonalds.

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Penelope huish . 2023-08-10

MORE AT Google

Fillet of fish over cooked and at £3.99 not good value for money....

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Michael Johnson . 2023-08-06

MORE AT Google

Manager is vile, she speaks to staff like dirt on the floor infront of customers and then makes excuses for her behaviour,

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Tina kitchener . 2023-08-04

MORE AT Google

It's a McDonald's!!!. You can order at the counter, on screen, or drive through. You can also order online and get it delivered. The last part does inpead on store customers somewhat. Generally clean & tidy, bins are often full. It's probably why you can find McD's rubbish in the car park.

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Clifford . 2023-08-04

MORE AT Google

Service it self is awesome. The queue for drive thru and the speed of the drive thru. Shocking at times

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James Graham . 2023-07-31

MORE AT Google

It's McDonald's, nobody goes here because they want to.

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Kevin Hornsby . 2023-07-29

MORE AT Google

Probably the best McDonald's in the World. Ever! Great fast friendly drive through plus good sit down area.

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David Lee . 2023-07-27

MORE AT Google

One of the quickest, and friendliest I have ever visited. Food order is always correct, and milkshakes, coffee and ice cream are always available.

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Christopher Christos . 2023-07-27

MORE AT Google

Forgot my food didn't listen to order and forgot mcflurry,chips,put a Chip packet in with no chips when I eat in they get it right but NEVER get it right going through the drive and everything I ordered went on the receipt but not actually given to me and ordered a quarter pounder but instead got a double burger

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julian white . 2023-07-25

MORE AT Google

To be fair I just pulled in for a coffee and use the toilet it was early doors on my way to a job was cleaned well and quick service but it was 6.45 so hardly rushed of there butt's

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Jay House . 2023-07-22

MORE AT Google

We love going to MCDONALD'S with my kids .the food is great and the kids so so love it. They always wants the MCDONALD'S toys and books so I have so many at home 😂 😂

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Rose Mensa . 2023-07-18

MORE AT Google

Staff not giving complete order and getting attitude problem when you ask for it to be corrected

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Jonathan fm . 2023-07-15

MORE AT Google

Food is good for a fast food joint but if your order through drive you need to double check your bag every time they almost always forget something in our meals.

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Sergio Neves . 2023-07-14

MORE AT Google

We queued for over 25mins ! With a small toddler

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Miss Natalie Taylor . 2023-07-09

MORE AT Google

10 - 16 year old Drug dealers in the area, police stands and do nothing lack of police units, Harlow council and McDonald's makes random excuses. CCTV don't work at staple tye, McDonald's CCTV doesn't work either.

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syed shah . 2023-07-08

MORE AT Google

Every thing was great until my wife pinched my coffee ☕️ chocolate pie Very nice . 😋

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Colin Nelson . 2023-07-04

MORE AT Google

Twice in a row they’ve forgotten my double quarter pounder through a mcdelivery. Phoned them and they said you need to contact Uber which is impossible.

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Pete Brudenell . 2023-07-01

MORE AT Google

Great place to eat. Went in there last night the lady got my order slightly wrong because she wasn't listening properly

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Wendy Thomas . 2023-06-28

MORE AT Google

Yet ANOTHER wrong delivery No help whatsoever when you ring just a fob off to ring Uber eats as if it’s their fault They all seriously need training from the so called chefs to management Sort yourselves out!!!!!!!

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frankie martinez . 2023-06-25

MORE AT Google

Lovely snack. Always good to have some McDonald's. The service was slacking but the is good as usual

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Hugo Tome . 2023-06-25

MORE AT Google

It was great. Ordering on the app was terrible, but got there in the end. But service was good, it was clean, and food tasted great

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Gill Wrenn . 2023-06-25

MORE AT Google

Food we wanted was not available but the drinks we had where good

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litgameplays itslit . 2023-06-20

MORE AT Google

The food was average but the wait was 10-15 minutes. All ok apart from no sauce in the bag when got home which is so annoying

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shaneshortall . 2023-06-19

MORE AT Google

The best restaurant in the world

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Ivan Zharikov . 2023-06-17

MORE AT Google

ordered from this particular location and didn't get my full order, burger was missing, when rang they hung up and when I called back they weren't helpful about getting a new burger sent

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claire waterson . 2023-06-15

MORE AT Google

It’s a nice big McDonald’s with plenty of seating inside. Parking is easy as it’s located on a retail park. Food was fresh and tasty. Crispy chips for once which is rare with McDonald’s. I also found this McDonald’s to be very clean including the toilets. Definitely one of the better McDonald’s out there 😁

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Luke Uwins . 2023-06-14

MORE AT Google

Is good place to grab quick food

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Jarosław Poniatowski . 2023-06-13

MORE AT Google

Start the day with a sausage mcmuffin and the rest is easy. loved it.

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michael ingrey . 2023-05-27

MORE AT Google

Always get my order wrong no matter what every time

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James Thomas . 2023-05-25

MORE AT Google

Very quick service. Polite staff and lovely hot, fresh breakfast meal

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mary dennis . 2023-05-20

MORE AT Google

Conveniently located on Edinburgh Way Harlow. Large outlet. Beware going at night since a the boy racers congregate in the car park which can be off putting During the day it's a nice restaurant but can get very busy especially at peak times

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Kevin Cain . 2023-05-19

MORE AT Google

We came to meet family for my son's birthday and everyone enjoyed themselves

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Dean C . 2023-05-15

MORE AT Google

Clean and tidy place,fast service,friendly staff

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Dorota Gawin . 2023-05-10

MORE AT Google

Ordered a large chips and a medium as well, one was in the bigger pack but it had same amount of chips in the pack, I had to go back in to the restaurant (ordered on drive through) to get rectified...

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Noel Vid . 2023-05-08

MORE AT Google

Son ordered thru justeat app. Food arrived 2 hours late and was stone cold. Justeat offered £6 refund on £16 order. Disgusting customer service. Would give zero stars if I could

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Dave strain . 2023-05-02

MORE AT Google

Luckily it's a big McDonald's, it does get busy, I've always managed to find a seat, kids love it, nice for the occasional cheap treat,

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Mike H (Holzeee) . 2023-04-23

MORE AT Google

Good size. Good services. Clean. Good atmosphere

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George Popa . 2023-04-21

MORE AT Google

Good for a McDonald’s and food was as good as you’d expect.

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Cpt Choggs . 2023-04-16

MORE AT Google

I had sweet chilli chicken wrap meal and had blue plastic come out, feeling extremely sick. They offered me extra chips as a way of saying sorry how ridiculous never again would I be having Mcdonalds!!!

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Haydar Marakli . 2023-04-14

MORE AT Google

Highly recommended service was really nice

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Carlos Sanchez Dorante . 2023-04-10

MORE AT Google

Crap. Service terrible. Lost my order yet still took my money! Claimed I never ordered anything. Never recommend this place

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Natalie R . 2023-04-10

MORE AT TripAdvisor

The drive through I'd rubbish. The drive through lane very confusing, since it's also the exit lane

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Rodrick Kamudyariwa . 2023-04-09

MORE AT Google

The queue for the drive through line is always very slow.

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Sharon Gordon . 2023-04-09

MORE AT Google

Had a lovely chocolate milkshake.

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Tia Adams . 2023-03-28

MORE AT Google

Quick drive though service, also quick when sitting in

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Ben . 2023-03-27

MORE AT Google

To whoever works the coffee machine at this McDs. You need to know this. The coffee beans are getting burned, which is causing the coffee to have an overtly bitter flavour. The coffee machine is probably set to brew the coffee at a temperature that's way too high, the coffee is brewing for way too long or a combination of both of these factors. Tbh, you probably don't care lol, but if you do then the solution is posted above buddy.

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Matthew Foster . 2023-03-26

MORE AT Google

It's a McDonald's, what more can be said.

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Tom Dearman . 2023-03-22

MORE AT Google

please be careful the second time i paid for the order and picked it up at home already when my kids wanted to eat we noticed that 3 chamburgers were missing but when i came back the way they were looking at me like i was some kind of thief and they were the fault of the woman who was there i thought i would scratch my eyes that I'm back and I'm asking for mine (not insulting anyone, she looked as if she had already eaten those hamburgers, impudent and rude) shame on you McDonalds for you to steal from people like that

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Rafal C . 2023-03-19

MORE AT Google

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