Based on 11.826 opinions finded in 3 websites
Based on 11.826 opinions finded in 3 websites
Opinions
Taking 1h to prepaid 2 burgers and deliver to home..... Terribly slow service.... Never again
VaidasUK P. . 2024-08-15
MORE AT Google
The time kept changing, and then the delivery driver was rude. Wanted to make sure the code number was correct, as I got wrong order this morning, and he just said 'phone them if you got a problem' waving towards direction of McDs as he walked away 😞 xxx
Linda . 2024-08-12
MORE AT Just Eat
Ordered McDonald's from ubereats here and food order was wrong, called McDonald's and was told to contact ubereats who then told me someone will contact me within 24 hours. Because of McDonald's mistake, I had no lunch. Also got no straw with my milkshake
Soteriou Security . 2024-08-12
MORE AT Google
Never turnt up! Driver no turnt around on the drive and then drive off.
Kerri . 2024-08-11
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Driver dropped my drinks they went everywhere
Diddy . 2024-08-11
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Worst Mcdonalds we have ever tasted. Chips under cooked. Dry old Fillet and fish, and the Big Macs had the little burgers from the small burger buns. Will never order from the Straight Road, Harold Hill Mcdonalds again.
Jayne . 2024-08-11
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My double Big Mac was not double !!!
Leah . 2024-08-11
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Fries was barely cooked. Food wasn’t edible
Tasha . 2024-08-10
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food was cold and delivery could have been faster
Millie . 2024-08-10
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Getting a refund isn’t the point ! I order because I want to eat it there and then but there is always an issue !! Half my coke was spilt all over the bag ! The fries were meant to be medium yet they were near enough empty and the food is always cold
Kerry . 2024-08-09
MORE AT Just Eat
never order from here. the right items never turn up. I ordered food coming up to 26 pound and they gave me someone else's order! I'm fuming. some nuggets and 2 chicken mayo. 26 pound for nothing. thanks again mcdonalds.
Helen . 2024-08-09
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Lovely McDs breakfast, always a good start to the day, it also helps if you have a lovely friendly delivery man, which I did 😀 so thank you 😊 xxx
Linda . 2024-08-08
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food is always cold, delivery time changed 3 times before it finally arrived
Shelly . 2024-08-08
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food was cold and drink leaked so only half full plus straw was open and looked like it had been used so ended up in the bin
Matthew . 2024-08-08
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The deliver courier had my drink side ways, so half of it spilt out into the bag and all over my living room floor - not impressed.
Lawrence . 2024-08-06
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Much better temperature of food and speedy delivery.
Mel . 2024-08-06
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Ordered over and hour ago And no delivery
Sharon . 2024-08-05
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Best ever today everything was correct and fresh
Tom . 2024-08-04
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drink was wrong and burger was over cooked
Kerry . 2024-08-02
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the flat bread was rock hard had to throw away , and the cappuccino was cold
Donna . 2024-08-02
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Stone cold and I got a medium instead of a large
Oliver . 2024-08-01
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cold.drink all over bag and straw
Darcie . 2024-08-01
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Chips were slightly cold but other than that it's all ok
Tom . 2024-08-01
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Didnt have my pinapple smoothie and is cold
Joshua . 2024-08-01
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Chicken wrap to dry chips cold no dips with box of chicken
Tracy . 2024-07-31
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cooked well, hot and delivered on time. well done .
Mike . 2024-07-28
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I payed for the condiments but they were not in my order
KAREN . 2024-07-28
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Why bacon added to my breakfast roll????
Damola . 2024-07-28
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This time was good so I guess I was lucky my order was correct
Tom . 2024-07-27
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Great McDonald's food was cooked to perfection. Drive through was very quick.
Neil Scrivener . 2024-07-27
MORE AT Google
Missing items in order!! Is it really that hard to check the order?
daniel . 2024-07-27
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Initially told the food would arrive at 4pm but then updated to 4:25-45. Food wasn't very hot, no sauces with nuggets, no milk or sugar with tea and the straws were wet. Nearly £30 I won't get back.
Carina . 2024-07-27
MORE AT Just Eat
Just what I needed, thank you 😊 xxx
Linda . 2024-07-26
MORE AT Just Eat
Very happy with my order ☺️ Thank you xxx
Linda . 2024-07-25
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How hard is it to put what you order into a bag? I ordered 2 bigmacs and 9 nuggets. They forgot a bigmac and no dips for the nuggets. Useless.
Dave campbell . 2024-07-24
MORE AT Google
I ordered and paid forDOUBLE BIG MAC. I received a SINGLE Big Mac, very disappointed
William . 2024-07-22
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food was cold and the drinks were wrong
Mark . 2024-07-21
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Driver took it to the wrong house (number 2 not number 9) just by sheer luck when looking outside I saw a neighbour asking another neighbour if they had ordered anything. He told me that he said to the driver that he hadn’t ordered anything but the driver was adamant that he was at the right address. By the time I got my food it was freezing cold. I want my money back. TELL YOUR DRIVERS TO READ ADDRESSES PROPERLY. Utter disgrace.
Stuart . 2024-07-21
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Get your orders right!!!! Absolute joke
kacey . 2024-07-21
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Ice cream machine is always broken, never any ice for iced coffees or frappes (but they serve it in the cokes etc.) I’m sure this McDonald’s 100% lies about the McFlurry machines not working.
viktoria dera . 2024-07-20
MORE AT Google
I am really unsatisfied. Staffs are really rude especially Syeda , she is shouting to customers
Jithin Chandra . 2024-07-20
MORE AT Google
I ordered for a delivery on 2015hrs got a email from you saying delivery will be at 2035 /2045 hours when it arrives it was nearly cold. And can you tell me when will I get my Refund it’ has been nearly two weeks. If I do not receive it by Monday 22/
Ken . 2024-07-20
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Got cucumber sticks instead of melon chunks and the delivery time kept changeing
rose . 2024-07-19
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It was really delicious and beautiful
Joy . 2024-07-18
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Hot food,professional services!
Natalia Mereacre . 2024-07-17
MORE AT Google
Didn't come to my door i had to walk around the corner to collect my order
Alfie . 2024-07-15
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Food came cold, had to reheat everything. The delivery estimate time kept changing where it end up showing that I ordered 38mins ago. Usually this location is really good all round (food quality, delivery time,etc) but today may have been busy.
Mel . 2024-07-15
MORE AT Just Eat
Thought I would be waiting ages, so pleased it arrived earlier xxx
Linda . 2024-07-15
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Food was ordered 3 hours ago and did not arrive…
Jáhmïêl . 2024-07-15
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Food never came, after 3 hours of waiting.
Michael . 2024-07-15
MORE AT Just Eat
could have been warmer. cold big mac. arrived quickly. everything was there. rearety. so pleased overall.
Leslie . 2024-07-13
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Really pleased with the quick delivery will use Harold Hill McDonalds all the time now as I’ve had bad experiences with the Romford branch food always takes a long time and arrives cold 5 star service in Harold Wood McDonald’s well done
Julie . 2024-07-13
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Food partially delivered as missing one of the main components a sausage and egg mcmuffin. I also order a porridge with jam. Received the porridge but no jam or spoon. Simple basic stuff that staff are incapable of doing. pathetic customer service.
Ricky . 2024-07-13
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Always love McDonalds, it’s always the same for me, Big Mac and chaps and coke, can’t beat it, love McFlurrys also.
The Complete Toastmaster Jonathan Waterman . 2024-07-13
MORE AT Google
have to warm the food up every time we get Macdonald
Linda . 2024-07-11
MORE AT Just Eat
Food was hot. Staff helpful and very clean.
Susan Simpson . 2024-07-11
MORE AT Google
Drinks spilt food soaked in the same bag gave us the bag soaking dripping with our drinks
Georgia . 2024-07-10
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I have not got my order I would like a full refund. This order was for 2010hrs I have not got it
Ken . 2024-07-10
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Could not fault delivery, however lettuce in burger was brown. Chicken nuggets and fries were both overcooked
Becky . 2024-07-08
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Wrong order arrived. Drinks had spilt all over the bag. Disappointed.
Kayleigh . 2024-07-07
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Ripped bag my drink went everywhere
Christian . 2024-07-07
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Food was cold and Coke Zero drinks were flat. Not happy at all.
Parm . 2024-07-06
MORE AT Just Eat
Got charged for a milkshake and never received and on receipt it stated no milkshake and different cost amount but charged for the milkshake not using just eat anymore disgusting plus 20 minutes late
Tom . 2024-07-06
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order didn't come. says delivered on app. but nothing is there. they always bring the food wrong when they do actually deliver it.
Helen . 2024-07-05
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Only received half a cup of cappuccino
Jeff . 2024-07-04
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They delivered the wrong food for me and I’m happy about this
Nicole . 2024-07-04
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Fries could've been slightly warmer but all really good! And nothing missing! Thank you!!
Nina . 2024-07-04
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Someone took a bite out of my burger I’m outraged as I’m bedsat and I can’t get out of bed to do food shopping I have to order on numerous but at this price I thought I was getting a good deal but then as I open one of the burgers a bite has been taken out I will be filing a complaint I expect a full refund and the other burger has been squished I am sending proof I expect this to be dealt accordingly
Tommy . 2024-07-03
MORE AT Just Eat
The place was a little dirty, one of the managers needs to take a course in communication as he doesn't know how to speak to staff.
Jimmy Field . 2024-07-02
MORE AT Google
Took over a hour to arrive food was cold coke was flat and milkshake missing
Terry . 2024-07-01
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I had items missing from my order I would like a refund
Demi . 2024-07-01
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Damaged drinks and soaking wet food
Kelly . 2024-06-30
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delivery was top notch but I had to go to restaurant as the wrap was missing
Dean . 2024-06-30
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Came seriously cold could barely eat it
Alex . 2024-06-30
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gave me the wrong drinks ordered fanta they gave me a two sprites,chicken selects was chewy on the inside very upset with my meal
harri . 2024-06-30
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Never order takeaway from here and if you do always check the order. They never send the dip sauces, I had 4 today that I ordered, 0 sauces were sent. I ordered a large box of chicken selects and they sent me chicken nuggets which I don't eat. Yes, Uber will refund the money but that's not the point, because you want to eat what you ordered, you don't want the money. Of course you can't order again as you are starving and don't want to pay the astronomical fees twice. Honestly don't bother ordering from here ever.
Adelina I . 2024-06-30
MORE AT Google
all 3 items were cold & the drink spilled in bag & started leaking through
GLYN . 2024-06-29
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Floor staff is always polite, courteous and helpful.
JC . 2024-06-29
MORE AT Google
Wrong order delivered so angry
Felicia . 2024-06-29
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driver was rude shouting at the customer swearing at them i find it highly rude
Meg . 2024-06-28
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Never arrived I’ve been charged for this says it’s been delivered this is intolerable
Pagey . 2024-06-28
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Got delivered the incorrect items
Sarah . 2024-06-28
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I ordered a mchicken sandwich with no sandwich sauce but you gave me sandwich sauce and no lettuce it was cold as were the fries and quarter pounder the drinks were only 3 quarters full and had no fizz in them absolute worse meal I from mcdonalds
Barlow . 2024-06-28
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I ordered a large vanilla milkshake and i've been given a coke instead???
Ricky . 2024-06-27
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Pay attention to customer requests asked for no egg in muffins both came with egg. Sounds trivial but allergy to consider when dealing with food
Toby . 2024-06-26
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All brilliant. Service and food quality 👍🏻
Theresa . 2024-06-22
MORE AT Just Eat
chips where under cooked and cold
Charlene . 2024-06-22
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order had no sauce included. This is my third experience.
Gbemi . 2024-06-22
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This wasn’t my food order so I had 2 upset kids
Jem . 2024-06-20
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Food was freezing cold and chips was hard . Also the driver stopped multiple times on route to me
Alby . 2024-06-19
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mcflurrys had melted, but ok after refreezing them.
David . 2024-06-19
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my food took an hour or more to arrive when it finally did,i had chips and a drink missing aswell as my other food being cold fuming.
frankie . 2024-06-18
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I ordered at around 22:00 and received my cold food and warm drinks at 23:35, very poor
Roger . 2024-06-18
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Hello I ordered two large chicken mcspicy meals today. Both burgers are shocking! They are not fit to eat they have been overcooked. The chicken in the burgers was tough and therefore ruined the whole meal.
Jodie . 2024-06-18
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Food was cold and we didn’t get straws and the quality of the food was very bad
Daisey . 2024-06-17
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Lovely start to the week 😀 Thank you 😊 xxx
Linda . 2024-06-17
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Missing extra hash brown & coffee cup half full
Susan . 2024-06-16
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coke was warm, no straws, no napkins and didn't get my sauces again
dave . 2024-06-16
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Very bad experience...Named by Alex too rude and unprofessional on counter
Hamza Zain . 2024-06-16
MORE AT Google
Freezing cold and just thrown together and missing half my order would not order from here terrible
Callum . 2024-06-16
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