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4,2

Based on 871 opinions finded in 5 websites

4.0Ambience4.2Cuisine4.2Price4.2Service
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We had a lovely experience last night at Massis Bar & Grill. The waiter was very helpful and friendly and the food was gorgeous. We had mixed mezzo between the 3 of us for starters and then chicken shish and lamb kebabs. All our food was very fresh and full of flavour. The waiter very kindly gave us some extra wine for free which was very kind of him. We loved it and will be back!

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JoannaT . 2024-03-03

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Absolutely lovely food in a nice environment in the middle of Paddington Basin

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BillW . 2024-03-02

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Fab meal here at lunchtime. We opted for the meat sharing platter which was delicious. Nice to see Lebanese wine on the menu.

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KarenH . 2024-02-23

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First time going to this restaurant and was not disappointed. Food very good and fresh. Service was also very good. The staff gave and made some good choices. Will highly recommended.

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Crazy0007 . 2024-02-20

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Have been to Massis a few times now and the food is consistently excellent. Service is also good and efficient.

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AndyK . 2024-01-31

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Delicious Lebanese food and friendly, courteous service.

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HeatherT . 2024-01-17

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Very good restaurant. Friendly and attentive staff. Wonderful food. Waiting to be back…

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paolo . 2023-12-29

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Lovely ambience, and the staff are fantastic especially all the staff on 27th December. Food was fresh and was great to share dishes as I shared a few with four friends. We had the mix shawarma, the chicken wings (recommended) tzatziki and the rice, as well as the desserts the presentation and taste all around a wonderful experience. Would definitely come again thankyou :)

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JessicaL . 2023-12-27

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Wonderful staff, very friendly and helpful with the menu choices.

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Chris . 2023-12-15

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The shawarma meat was barely warm Very very very oily Pitta was barely warm and very thin The other dishes were ok

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MeganW . 2023-12-09

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Delicious food, great cocktails and very friendly and welcoming service.

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Nikido . 2023-12-08

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Staff was very busy at lunch time hence the service was a bit slow

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. 2023-12-05

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It was empty during our visit (post lunch rush hour). Food was ok but I won’t rush back. Good for quick snack rather than dinner.

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Emss . 2023-11-11

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Always excellent food and service. One of my favourite places to eat in London. No hesitation in recommending this restaurant to friends.

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NickiG . 2023-11-10

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Fresh flavourful food, good service, highly recommended. Good selection of drinks and nice ambience and vibe.

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RakhiG . 2023-11-06

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I love the food and the service and look forward to coming back! :)

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JenA . 2023-10-25

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Visited with a friend for a long overdue catch-up! Service was outstanding from start to finish, so friendly and helpful with menu Choices! When the food arrived it was some of the best food I have had in a while, the Grilled Halloumi with avo mayo and Hummus Lamb Shawarma were the highlights soooo good! 10/10 would recommend to a friend! Will definitely be visiting again!

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RebeccaL . 2023-10-19

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Lovely prepared food, very tasty good service attentive

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CarolineY . 2023-10-10

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Very nice food and excellent service - and the most expensive meal for four persons I have ever bought!

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JamesT . 2023-10-09

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Delicious food, beautifully presented, delivered with smiles, nothing was too much trouble, and they were keen to make sure we were comfortable and had what we needed and were happy. Eating outside under cover with the fairy lights in the trees felt magical. We had a great evening, Thank you!

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TracyR . 2023-10-06

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We had a lovely meal here yesterday evening. Very tasty food, friendly, attentive service and a nice ambience. If we return this area. We shall come here again.

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JaniceB . 2023-10-05

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great evening with nice food/service, a bit noisy thank you

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NataliaG . 2023-09-27

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Not a good experience. Lamb dry and chicken undercooked

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PatrickT . 2023-09-22

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The staff made the experience for us. And we would recommend the restaurant to others. We feel the hummus was EPIC! Please don’t wipe the table before customers have left.

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. 2023-09-09

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Always a lovely meal at this restaurant. So glad it’s still flourishing after so many years. Menus are good with great variety.

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Chris . 2023-09-08

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Very good. Service speed and efficient. It is our favorite restaurant in Paddington and we'll be back very soon.

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paolo . 2023-08-21

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I love it here! The food is amazing and extremely good value. We weren't rushed but were well looked after. My husband and I ordered 6 dishes between us and we were well fed! It was delicious and the bill was surprisingly, very reasonable ! Highly recommend!

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MelanieG . 2023-08-12

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Early evening meeting with drinks and dinner. We were looking for a relaxed no rush experience and it was perfect. Food was very good, although we wishes we had sampled more dishes. Good value

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NickDiner . 2023-08-07

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The food here was excellent, so tasty and served quickly.

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MaryT . 2023-08-04

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Lunch with friends. Had a lovely time food very nice. Location is very good. Was raining so could not enjoy the surrounding but I recommend it highly. Staff very polite and attentive.

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Lilu . 2023-07-30

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Great food, service can be better - the menu is fit for a healthy delicious lunch

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safake . 2023-07-27

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I have eaten here several times prior to lockdown was keen to return but this visit was a disaster from the start sadly. The toilets are down a spiral staircase and the lift was out of order, as I use a mobility aid, meant that after attempting once, I didn't want to drink during the rest of my meal. After telling the staff my allergies - was told that there wasn't any on the menu when I pointed out that there were, they were better and offered options. The food was tasty but arrived at different times which we weren't told would happen. So we ordered calamari as a starter, my main course arrived within minutes of ordering and was then cold, by the time the calamari arrived, my friend's main arrived just after the calamari. They are large portions though. Personally wouldn't go again but my friend would because of the location and the food was nice.

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SLHbaggirl . 2023-07-14

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Great service and great food. Really checked everything with my gluten allergy and had GF breads.

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Emily . 2023-07-07

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Nice ambience and food was good. Value for money was there as had 30% off a la carte menu.

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Asad . 2023-06-23

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Have ordered online many times, 1st visit to the restaurant . All was great regarding food and service!

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KirriC . 2023-06-18

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Delicious food, very good service. Will visit again. Highly recommend.

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Lucie . 2023-06-18

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absolutely love this place, great food good service, and nice location .

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. 2023-06-10

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We sat outside, the food was very good. Service a bit slow but enjoyed our meal.

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. 2023-05-27

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Lovely food & good variety of dishes. Staff were very friendly. And there was a Lebanese wine on the menu worth a try.

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boogie18 . 2023-05-19

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Nice restaurant by the canal good service but the food was very disappointing. The tabbouleh lacked seasoning , the mixed grill meat was dry , the moussaka lacked seasoning too. No Lebanese bread came with the food . I have had much better Lebanese food in London and for less money too !

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Twizzle . 2023-05-12

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Food was excellent as always. First time visit for my friend but won’t be the last.

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. 2023-05-09

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Waitress was very cheerful and helpful, food arrived fairly quickly and freshly cooked. Lamb Meshwi was tender and very reasonably priced as was the crispy chicken. Not our first visit and won’t be our last!

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LindaG . 2023-04-14

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Very disappointing. Indifferent food at a very expensive price. I will not be returning.

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DeborahP . 2023-04-03

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Lovely food, friendly service and great location. Perfect for a post work catchup or pre train journey

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ClariceC . 2023-03-07

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Lovely food. Attentive service.

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Chris . 2023-02-24

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My date cried through the whole meal and stole your toilet roll, not sure if it was me or the food 🤔🥳

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DavidAxe . 2023-02-09

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Lovely food but very large portions so we didn’t eat everything! Great service, friendly staff who were attentive. The hummus is excellent

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EmmaM . 2023-01-13

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Amazing food and great service quality of the dishes was great and just the right size of portions.

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Shahrazz . 2023-01-05

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The staff was friendly, helpful and just amazing. The atmosphere was good. The food was average and the portions were small but enough if you are not hungry. I would recommend to order 2,3 things. Overall we had good time and we won’t mind coming back.

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. 2022-12-19

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Really good food, decent portions, freshly prepared and good value too!

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simonm . 2022-12-10

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Lovely food and service was great. We will return when in London. Highly recommend.

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HelenD . 2022-12-04

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Waitress were excellent. Cocktails and food are very good.

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Id01 . 2022-12-04

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Great food and very welcoming and friendly staff, highly recommended

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. 2022-11-26

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The food was excellent! Definitely going back!

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Kat28 . 2022-11-19

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Food was nice and good value for money. The service was also good and the food came quickly.

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Gordon . 2022-11-11

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Truly excellent meal, very much needed after a tiring day in London. Helpful, friendly staff.

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jwripple . 2022-10-24

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Server didn’t really know about the food dishes were small and not that authentic or tasty bad value for money

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ChitraH . 2022-10-21

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The grilled meats were good but, calamari was not great (seemed like it was from from-frozen, chewy) hummus was very mediocre, Tesco’s hummus is better. Nice plates though 👌

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. 2022-10-04

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Nice food, fast service, would be nicer with some background music.

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Viktoria . 2022-09-16

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Nice atmosphere, the place is well decorated. Waiters are friendly and nice. The food was ok but not outstanding (good for the price range of 8-9 pounds). It was quite noisy even though there were not so many people inside. The restaurant hasn't replied to my email query I submitted in the morning of the day we were supposed to visit (our visit was late in the evening).

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LondonRain . 2022-09-07

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Servers were on their phones, multiple gathered around the bar at once. Food came out suspiciously quick from the kitchen, fish dishes tasted frozen. Music in the restaurant was really loud ruined the experience. They charge a 12.5% service charge which is outrageous given the service we received, would avoid eating here again

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mdaye44 . 2022-09-03

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We enjoyed a nice lunch at Massis, good selection of small plates, nice a fresh, well prepared. Service was good, friendly and helpful.

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pne1966 . 2022-08-17

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Lovely food and menu, attentive staff, a little over priced and not the best outdoor setting but a very solid option

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James . 2022-08-02

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we ordered a few dishes and most of them were really decent (only exception was the half grilled chicken that was overcooked and slightly burned. The value for money was good. The only let down was the service, as the guys working were not switched on and were not looking after the tables properly

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Deividas . 2022-07-27

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Lovely food and friendly service on a very very hot day.

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Ulla . 2022-07-19

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This is one of our favourite restaurants. The food and service is always excellent.

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. 2022-07-19

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Food was great .. service was a little disorganized and staff who speak very quickly in somewhat stumble English referring to lebaneses food names our party were not intimately familiar with could use some attention And being on the back of the building when everyone else is on the opposite side on the canal is a little weird BUT when the Sheldon auditorium and apartments and office buildings are built out it will be a gold mine

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baam . 2022-07-02

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Good food & service. Meat platter was excellent and hummus was good too. Would have loved to see more dessert options. They had to ask her to leave as they were closing for the day :)

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RepeatCustomer . 2022-06-22

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The food was really good, very tasty and good value for money. The service was fine. However, we had an outside table next to a major building development so when that was active the noise level was unacceptable. Luckily, we had a lunch booking, and the builders stopped work for lunch for most of the time, but when they resumed it became unacceptably noisy. A shame, as otherwise it was a good experience.

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ChrisB . 2022-06-07

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Extremely poor service and ok food. The restaurant was not busy in the slightest and therefore, there was no excuse for the lack of service. At one point, the waitress just sat with her friend and enjoyed a drink…

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Mani . 2022-05-21

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The location is great. The menu is fantastic. The good is wonderful. The price is reasonable. The service was ok but I had to constantly repeat myself due to poor understanding of English. Items were forgotten. Overall I would recommended this restaurant

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. 2022-05-16

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Food was amazing, service was good but the server was a quite quiet so couldnt really head her with the background noise. The only part that wasn't good, was the automatic 12.5% service charge that was added on, no warning that would happen and we were a table of 3.

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ShirleyB . 2022-04-30

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I went to Massis with two friends for dinner. I had been there before and the food is consistently good. We ordered 6 mezzes for the three of us including fresh octopus and tuna. The food was fantastic. With a good bottle of Lebanese wine, it cost us around £40 each (there are cheaper good wines on the list). The staff are very attentive. They also provide a good range of cocktails and many dishes are suitable for coeliacs.

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JHLondon . 2022-04-27

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Quick and pleasant service and great food!

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. 2022-04-20

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Great Lebanese food in an adventurous area of London.

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. 2022-04-15

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Great Experience, great food! Would go back again!

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SabrinaJ . 2022-04-11

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This hidden gem is a short walk (7 mins) from Paddington station. The food is absolutely delicious and the menu is ideal for sharing. Lots to choose from but it’s not overwhelming. Simply delicious and I would definitely recommend.

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CTOMK88 . 2022-04-10

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Massis is a friendly, buzzing place to eat. Staff very attentive & helpful and food is superb. Unfortunately for us there was a large group of ladies just behind us who were very noisy and we found it echoed rather in the restaurant...made it difficult to hear each other at times, so we left earlier than we may have done.

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DeniseW . 2022-04-06

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Lovely flavourful food Would highly recommend

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DivyanjliG . 2022-03-28

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the staff was super helpful and attentive. the food was great, and we all enjoyed it

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Iman . 2022-03-21

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Very tasty food and good service

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RachelT . 2022-03-19

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Enjoyed a lovely meal, the food was plentiful and tasty. The staff are obviously still learning the ropes but the Manager was very much supporting and guiding them. Nice location and enjoyed a 30% off food discount which made it even better.

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JCB65 . 2022-03-18

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Super tasty food and friendly staff. Not exactly bustling, but it was sunday eve

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Natalie . 2022-03-13

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Chosen at random. What a perfect choice. Best falafel i ever tasted

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EmmaR . 2022-02-26

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Wonderful experience. We told the staff it’s our first time for Lebanese food. What would you recommend. Wow, plenty of food, with beautiful flavours. Staff couldn’t do enough to ensure we enjoyed our evening.

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. 2022-02-26

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Service was quick, food was delicious, the staff was as welcoming and helpful as possible and the price is absolutely reasonable for such a quality of service. Definitely recommend to anyone.

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Denis . 2022-02-25

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Really, really enjoyed our meal here. The service was attentive (almost too attentive at times). One of the main dishes was slightly dry and although not enough to complain about was a bit disappointing nevertheless. All that said I would go back without hesitation.

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BrianS . 2022-02-24

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The food was fine, but the waiting stuff did not have any clue about the menu.

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Junko . 2022-02-17

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Nice atmosphere and great food. Service was good but could be improved (food came very quickly which some people may prefer I guess and it took as a while a got the waiters’ attention)

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GeorgiaC . 2022-02-14

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Lovely food, staff were great and really relaxed atmosphere. Would highly recommend.

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. 2022-01-29

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Really great service, good came quickly and was delicious. Good for vegan and gluten free, clear labelling although we had to clarify a couple of things.

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Claire . 2022-01-27

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Loved it here! Great food, so flavourful and delicious, and so affordable, especially for how big the portions are! Great cocktails too - will definitely be coming back

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. 2022-01-21

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Great venue in a great loaction, lovely food and friendly staff.

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TomC . 2022-01-13

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Delicious food and great service, would highly recommend.

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LauraJ . 2021-12-11

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The staff were very polite, professional and always available to see to what myself and partner needed. The look of the restaurant was very nice and the food was very good and came in good time. Not a bad word to say about this establishment

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EnochB . 2021-12-10

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We had an early dinner at Massis on a weekday. The venue was still very quiet so it was easy to have a sensible conversation. The food was delicious and service great. Will certainly come again, and recommend to others too.

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JP66 . 2021-12-06

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All good was pre-cooked and heated up. Poor quality and overall very disappointing.

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AAdridge . 2021-12-03

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Ok place. The location is great and the atmosphere in the restaurant was really good. In terms of the starters, fantastic. The mains were a little disappointing, with the meat a little dry.

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DSP1234 . 2021-11-16

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Great food! They need to make the toilets better and cleaned

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AnnaC . 2021-11-13

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Great plates of food. Quick timings and wonderful outside seating on a sunny day!

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AlexiaM . 2021-09-05

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