Maru's Bhajia House in Brent

Hi.. Nice food and friendly staff... specially Rutu I would like to mention about Rutu , she is amazing, polite , friendly, and very god customer service.

Had a bad experience today. We ordered the Marus bhajiya for 10.99. She bought a small plate of bhajiyas instead of the big one. She gave a big plate to both the tables next to us. We could clearly see that we were fooled. At the time of paying when asked about the plate was told that we were given the right plate. Felt cheated. Will never go again.

Awesome Maru bhajiya once again 👏, Passion juice has changed alittle but definitely recommend 👌

Good crispy potatoes bhajiye served with their home made red and green chutneys. Will visit this place again soon to try other items from the menu.

Food not to standard. Bhajia awful. Chutney different not nice. It was my husband’s birthday and this spoilt it.

The Pani Puri was really hard I would not recommend it, the manager was really disrespectful, he was not apologetic and he confirmed the Puri were bought from next door (prashads) he gave attitude and made our total experience unpleasant until the next customer sat next to our table and order the same Pani Puri's and made a complaint too. That's when he took the Pani puri off our bill. I would recommend everything else but the Pani Puri.

The one and only. Best maru bhajia, price is a bit high but I guess they have the upper hand;)

Just wanted to share my very unpleasant experience from last Saturday. Went there with my daughter to order take away. I was given the menu with Crispy bhajia option of £10.99 , which I ordered and paid for 2 boxes. Just after paying by cash I noticed there were two different sizes boxes were behind the till one with £10.99 and another one for £15 . I asked about the difference in the quantity the Gujarati girl said not much difference and when I asked about the weight they weren’t sure however the £15 box was nearly the double size so asked to change my order to bigger box instead of 2 boxes to the South Asian guy who was there with the girl on the counter . He not only refused to change the order but was so rude when me and the other customer inquired about this new size of boxes. He left the counter and went inside the kitchen and the girl said they can not change my order or refund the balance money even though I asked straight away after paying in cash as I didn’t see the offer and the boxes were kept behind the till. It’s not about the money but matter of principle that the way they treat the customers by raising voice, manipulating and ignoring . How pathetic was that. The guy on the till had no respect for women and no customer service whatsoever . Very cunning girl as she said we can not take the money out of the till and replace your order even though it was for the same food but different size.

Went to Maru’s after a long time - 18/2/24. Under new owners. Very clean. Excellent and outstanding service from Rutu - the face of Maru. Piping hot bhajjias & awesome faludo & Bhel. Thoroughly enjoyed the dining experience. Very clean toilets! If you’ve had bad experience in the past - the new oewners will make up for it!

The potato bhajias are good however I would not recommend the india tea here masala chai) as it’s purely milk and didn’t taste of any tea, when we gave feedback on it the lady on the counter said “ this is how it is made” and did not acknowledge or replace the same. We used to always look forward to visiting this restaurant when visiting Wembley but we won’t be going again as their service isn’t great.

You have to of course have thr Bhajia which comes with a red sauce

I had come here after many years. The bhajiyas are still tasty and crispy as I remember. The prices for the portion size are not great. Service on this occasion was a little slow but I think they had just opened for the day

The tastiest bhajias in the world, their Kenya bhel excellent, masala tea.

Venue could do with a make over, the food menu is limited, I strongly suggest trying the Bhajia with some chilli sauce.

The worst Marus bhajias. Even in Kenya the locals bhajia houses make as good quality as the original Maru Bhajias. I recently visited Kenya and I was delighted to taste the orignal Crispy Maru stlye bhajiaja event in petrol stations. Here in Wembley I would have given minus stars if it was possible

The best crispy bhajia in London

Poor value for money. I would have previously given Maru Bhajia house the benefit of the doubt; however, they have now combined the large and small bhajia for a medium plate which is not enough for 2 adults. Extremely disappointed, and I agree about the service having gone down hill. Dirty shop with little or no hygiene standards!

Tried this place one Saturday afternoon. Service was ok as only one girl doing everything, Bhajia’s (marus speciality) were good but menu does not have many options. Place was clean but very pricey for street food.

We had eat in as well as takeaway. While checked the bill I found they charged service charge on the total amount including takeaway. This was ridiculous.

Im not sure if it's the same as it was before it changed hands.....doesn't feel the same sometimes new doesnt mean better still ok food thou

Come back here after a few years - food is ‘ok’. Not quite what it used to be like. Customer service - poor indeed. Atmosphere - abit quiet. Can hear everyone’s conversations. Seems like they’ve been taken over by someone else……. Not Kenyan 🫣

I don't like test 😕 use to a good test

Worst samosa chat I have ever eaten in my life. The choke were half cooked. When I mentioned to the manager he said from last 25years they are cooking the same way. So effectively he was saying they have been cooking awful over last 25 years. What can I say. Hard to explain things to a person who himself agree that they have been bad. Never ever eat any chats st this place

Not sure why this place is getting such a bad rap. I’ve been going for years and since the change of owner I don’t see any change in the taste of their signature Maru Bhajia or chutneys. In fact we travel from Croydon to just have them! New owner is super pleasant every time we’ve seen him. We went there on Friday to pick up a takeaway and as we were the last customers of the day he gave us extra Bhajias and chutneys. Soo yummy! Love this place.

Visited this place as seen the reviews and also remembered it from childhood of being amazing place for crispy bhajia. Placed an order over the phone and collected a hot portion within 10mins. The flavour and ingredients were good and therefore also the taste. The chutneys that accompany the dish were very nice too. The portion is generation - but could have been much crispier to get 5stars for me! I would be happy to revisit.

Enjoyed their speciality Maru bhaji with special signature chutney. Recommend it if you are on Ealing road

Large portion of house speciality enough for 2 with some leftover to take home -EDIT- Since my last review, this place has really gone downkill after it changed hans. The house speciality crispy bhajia came out over cooked with a burnt taste, and the prices went up. This will be my last visit there.

Oh dear - sticky tables and floor, unfriendly staff, terrible service, very disappointing experience. We used to LOVE Maru's Bhajia House - so sad the original owner passed away and it is now a shadow of its former self. After our awful experience today, we won't ever be back. There are so many lovely eateries in Alperton - Sakonis and Mumbai Local to name a few - it's a shame this once-wonderful little eatery is letting the side down.

Sadly i have too add to the already bad reviews since this restaurant has changed hands, the service is poor for waits of upto half hour for bhajiyas and tea, and the single/double portion of bhajiyas has changed to a single medium size at a ridiculous price of £10.99. The mogo is thinner hard and crispier rather thanthe chunkey soft pieces you used to get and the sauce chutney on it is very liberally scattered that you have to ask for extra. Thed young waitress is rude and does not distinguish between people who had ordered 1st or second and are waiting when delivering food to the tables as occording to her it's all arriving at a the same time. For two of us It cost us £40 for 1 plate bhajiyas, 1 plate mogo 1 passion juice and 1 tea and 1 take away cutlets. which is definetly extortion. We will certainly not be dining there after having attended for nearly 30 years as one of our favourite eating places.

Oh dear - dirty, unfriendly, very disappointing. We used to come to Maru’s so often but unfortunately the original owner passed away and it is now a shadow of its former self. The service was appalling, the tables and floor were filthy, 2 couples left in disgust after waiting so long for their food and the staff behind the counter were outright snappy and rude! Such a shame, ee will not go again.

This place was awesome and reminded us of the original Kenyan Maru bhajjias Unfortunately the quality has deteriorated a lot and it’s all “refried” bhajjias ! Very sad to see this :((

Need to checkto make sure as they charge service charge ..

We always come here whenever we are in town! My mothers a native Kenyan and she says it's just the same from back home in Nairobi!

Dirty floor inside. Service with no smile. They didn't give menu had to ask for it waitress didn't even ask if any allergies. Passion fruit they add extra sugar ask as they won't ask you. Bhajyas are tasty but place needs cleaning and better service for sure! 10.99 for bhajiyas service was awful

Went their for the first time. Tried their famous bhajiya, they're very nice and the chutney they serve with it was really good. I personally find it a bit overpriced but overall worth a try for once.

Good place and very nice food the bullet chutney is awesome with the bhajia if you like spicy stuff. Overall good experience and worth revisits.

No music when asked the waitress confirmed they do not have a PRS licence no passion juice run out not intrested as its on management the previous owners were very dedicated. Portions of bhajias over priced and when approached the staff at the counter he implied that customers had complained the postions were hig so this us why we reduced our portions now how does this telly? Its a rip off

Undoubtedly the most famous bhajia dig in the country. Dating back well over 50 years and standing the test of time and taste, bhajias here are still some of the best you'll ever have, with decor to match. When a place this famed for one thing, don't order anything else. For comparison, it's like travelling to Napoli and having to eat pizza at Da Michele. Only Da Michele have just 4 items on their menu, and they're all pizza.

I have been coming here for years and the quality of Maru bhajia has changed. I don't moan about price - I understand price for everything has gone up... It was my go to place for Maru bhajia but now I will think again as the quality of bhajia has gone down so much!!! Didn't enjoying it all and they have made chutney so spicy that no one can eat it....

It’s not like before taste has definitely changed 🙈

Not too keen on their signature Maru bhajias. The recipe has changed since I was last here. Yes they are served piping hot and fresh, however the old school taste is just not there unfortunately. Very bland service! Nobody smiles! Overall a very average experience. Bhel Puri was pretty good!

Ok so I’ve read the recent reviews. It is pricey for a signature plate of bhajia if you eat in but the portion for take away is alot more! The food was good, crispy and tasty and I’ve eaten here (and taken away) afew times over the years…Service was fine.

Every visit at Wembley ealing road for shopping, without forget our final destination is Maru's Bhajia.

Amazing food the onion bhajia were on point ⭐️⭐️⭐️⭐️⭐️

Been coming here for years on and off and couldn't believe the price when I went there recently. £10.99 for a small portion of maru bhajia! Used to be that price for a large. The guy behind the till and serving was nice. Asked if owner changed and he said no! Well after reading the reviews I can see the owner has changed. Why lie? Anyway bhajia we're awful for the price. Some were raw. The chutney was overly spicy. Definitely not the original taste I've had before. And why charge such an extortionate price! Heard people complaining. I have a feeling this place will shut down soon as not the same! I definitely won't be coming back!

Not good as it use to be. Definitely not CRIPSY anymore, more like soggy and stuck together. We had bhel which was also disappointing in taste. Customer service was appalling, person on phones did not communicate well to make reservations and the service was slow and rude. They can’t manage customer demand and can not handle reservations well.

Excellent food + service but soft drink +english tea very expensive and service charge please look into

We purchased 2 plates of bhajias for takeaway. The quality of the food was terrible. They tasted like they were cooked in really old oil. They were unedible and we ended up throwing them away. This used to be the standard place we would go for bhajia but this was very very disappointing. Especially considering the prices they charge.

Best chutney ever! Been visiting for years and consistently delivers great food at reasonable prices. Review 4 years later Unfortunately (new owner?) has amended the menu. Previously you could order a small plate of bhajia for £7 or a double portion for £11. Nor cheap as its just a plate of potato slices but worth it for the flavour. Went this week and wondered why it was soo empty. Seems only 1 option of bhajia available on the menu now and Yep, you've guessed it's the small plate but now £11. Not sure we'll go back. Service was poor and the prices are astronomical for Ealing road

Faludo was the worst I have ever had.

Nice place for Indian food snack and bhajiya there main item

Under new management. Nostalgia still present with name but inside has been refurbished and new staff and menu are definetly decent just not what it used to be. Less busier, less full.

There was only one person serving, not her fault as she was tending to everyone, just didn't feel very welcoming enough to go back again. Maybe it was one of those days.

Best bhajia. Best chutney. All made fresh. Have been coming here with my family for several years and this place is an institution! Order the double bhajia, spicy tomato chutney (bullet chutney for an extra kick!) and a tasty fresh passion juice / comforting masala chai - you won’t be disappointed. Proper gujurati Kenyan vegetarian food. Expect a visit from me every time I go to Ealing Rd.

Food was good had onions and potatoe pakodas

New crazy prices! £10.99 for single portion from £7.50... Even the quality has gone down. Had to send back a plate as it was burnt. Will not be going back anymore...

not original tast ripoff never go again west off the time very expensive..

How dare you tell my mother to sit by the the entrance when it was cold and there was so much space available. That lady who spoke to my mum like you lucky I wasnt there. Dont go to this place if you wanted to insulted by this cowboys. Fake place and fake people. Dont ever talk to anyone like this no matter if they muslims.

Rip off - £10.99 for a portion of bhajia and nothing smaller offered

Marus was excellent pre COVID however since them it's an absolute shambles. Service appalling, waitresses do not smile and don't look as though they're enjoying being here. Food prices stupidly high. Over £6 for a plate of chips for the kids!!! Went mainly for the bhajiya for us adults. Small plate over £10!! Tomato ketchup some cheap sticky rubbish. One food item came burnt so had to send back. All in all absolutely rubbish. Wouldn't go back again.

Extremely rude staff! I've never had such an unpleasant experience at a restaurant before. The food was not bad but due to the terrible customer service I will not be going there again. They messed up the order; ordered mango juice but received a falooda, which I returned and then got a mango lassi instead, specifically asked for a small portion of bhajias (which the waitress said was available) but received a large portion instead and was also overcharged. When I complained the staff were unapologetic and rather abrupt. The owner should really look into training their staff in customer service if they care about customer retention.

Used to be good quality bhajia. Frequent visitor. However, service was terrible today.. sent out burnt bhajia (kaju corn rolls - totally black - half the portion) sent back. No sorry, no acknowledgement, actually the whole time we were there no communication at all except taking the order. Dirty chairs we had brush of crumbs ourselves! Way over priced for service and quality

Service terribly slow. Food arrived one hour after order was placed. Two plates of Bhajia arrived without the tea despite the order being placed at the same time. After enquiring for the tea twice, got fed up and just left after paying for the Bhajia. They have the cheek of putting service charge on the bill!! I refused to pay this due to the poor service. Don’t think I will ever go there again.

This place is a no go for anyone thinking it will bring back memories of their old taste buds. It's rubbish the chutney was salty , and the taste was nothing like the original i used to have .The price per plate was not worth it £10.99 PLUS SERVICE CHARGE . This is not Marus from Nairobi, but some chancer from UK of Shri Lankan origin. Go across the road to other restaurents for better bhajyas and wider nice testing varieties. Atmosphere was like a small time cafe with very high prices. Go there and get ripped off if you don't read the manu.

Very rude staff We have been coming here for the last 40 years but with the new owners and staff the attitude and service very poor we waited nearly 15 minutes to be served in the end we just left never going there

The staff and rude and not professional. Don't listen and get the orders wrong...not clean.would not recommended. Many better places to spend hard earned money ..

W0rst food ever. And worst service. Bajias with no taste. And staffs attitude is worst and very rude

Worst ever Bhajias in town. Never had this costly and worst testing ever. Please avoid being there. Worst customer service.

Decided to give Marus another try, following it's hygiene rating to 5. Bhajias are nothing like what it used to be with the original owners. No taste, burnt, extremely disappointed. To top it off, price for single portion is now 10.99!!!! Definitely not worth that price!! There is no service, I have always found the guy behind the till rude. There is nothing to return for.

The quality of Maru Bhajia has deteriorated. The taste was like ordinary fries with minimum coating of gram flour.

Bhajia beat price. But they keep up same taste.

Nothing like bhajiya. It was just potato chips friend in oil. Worst experience

It was amazing and I have a spare moment to review the attached file is scanned image in PDF

Amazing as usual! Been visiting for over 30 years.

Not the same under this management. Staff looking sad with no smiles. Not very welcoming and too offish with customers. Have to wait forever for service. The signature bhajia's are ok but lack something from the original quality of yesteryear! Bring back the Kenyan way! They could really do so much better! Most people come here because of the reputation built over decades and the link with East Africa. Plus after all the walking in and out of shops you're hungry so seems like a good deal! At £9.99 per portion of bhajia's seems quite expensive for what it actually is. Have some happy memories of many years ago at this place, but sadly not the same! At least smile at your customers and make them feel welcome! That way at least they may return!

POOR SERVICE and HIGH PRICE I visited the place on 20 May 2023 and ordered Bhajiya and Coffee. After delay of longtime I called “Anna”, to my surprise instead of apologizing for delay, he argued that even if you had ordered coffee n bhajiya together it’s your mistake to tell us you want it together .I said if that was case I should have been asked how would u like your order. Forget the audacity to argue instead of apologizing , our order was significantly delayed as people who came after us got served before us. In conclusion I could say my Experience was Bad Customer Service they did not accept their mistake in treating and dealing with customers RUDELY.

We have been regulars at this establishment for many years and took delight in the house speciality, the famous bhajiyas and the chutneys served with them. More on that later. The establishment it’s self is a minimalistic cafe, it appears to be recently refurbished. Under the new ownership all and any evidence of the place Kenyans remember with warm affection has been completely stripped and removed. This isn’t a place you go to for style and outstanding service. You come here to either eat or pick up a carry out. Hygiene, service and cleanliness are at the bottom end of what you’d expect for a very cheap cafe. But this is a modest cafe that exceeds restaurant pricing by a CONSIDERABLE amount. Don’t be fooled. This is definitely NOT a cheap and cheerful place. Try expensive and frustrating. Under the new ownership things have slowly changed, and not just the interior. Subtle changes to the taste of the secondary menus items have become quiet noticeable along with extortionate pricing and surprisingly only one young woman to serve the entire restaurant, busy times or not. So there was very lengthy waits for food and drinks but constantly pestering her isn’t a help to anyone. Now for the really sad part… the bhsjiyas. Alas, they are no more. The familiar, comforting taste that takes us back to Kenya is now gone for good. For reasons only known to the new ownership, they have messed with and interfered with a time old recipe and now serve a version of Marus famous bhajiyas, not the actual authentic bhajiyas you’d expect from the home of such a celebrated snack. But it gets worse…. What was once the single portion and double portion choice is now a single portion choice only… EXCEPT it’s prised at the SAME £10 PRICE as a double portion. A small plate for £10. And for your £10 you get a saucer with mostly bits of fried batter and the odd piece of potato bhajiya if your lucky. The famous chutney is gone too.. it’s clearly made from the very cheapest ingredients with none of the flavour. It’s basically a red mush. And speaking of red mush, Heinz Tomato Ketchup this establishment has historically served has been reduced to some generic slimy sweet battery acid type condiment you’d expect at a football match. The hospitality industry in general has aggressively grabbed the huge opportunity to exploit and punish loyal customers and casually blame COVID, Brexshit etc for their unburdening greed. But this establishment has not only done that but also completely removed any component of quality or care for the legacy the new owners have brought into. It is the needless, greedy ugly and completely unnecessary end of an era. Would I eat there again? I perhaps my if this establishment wasn’t so blatantly greedy and utterly disrespectful to the spirit of the original Marus. Sadly, I will never visit again. RIP Marus Bhaijyas

Too expensive and less portion in single portion of bhajia costing nearing £10 it seems like daylight robbery

Fantastic original Marus Bhajia with its famous Chutney. All vegetarian dishes are good but it's famous for its big portion of marus Bhajia. The food arrived quickly and was very warm a very generous portion. As they say you have tried the rest now try the original and best.

I have known Mary’s for many years. I think the bhajia quality has suffered. Not very crispy. Chutney massive garlic hit. The cheeky bit is charging a 10% service charge on take away. And arguing its validity. Not smart. In May 2023 there are better places for bhajjia than this famous place that seems to have lost its way. Sad.

Delicious food and very tasty! Been coming here for a long time all the way from east London. Great service and food always up to a good standard.

This place used to be the best place for Bhajia. Now it's just overpriced and mediocre. Some massive changes need to take place!

The quality has been consistent over the 30 years we have been eating here. However, it was so cold the last time we went with the doors being left slightly ajar. Not so comfortable to eat in. And not convenient for us to take away as we are not local to Alperton. But of course we will be back!

This place used to be the place to go, food has changed drastically, the bhajia now have no taste, no salt and far too crispy like eating biscuits. We are very sad as this was a place to go to for many many years. Only the chutney is still ok but considering they are charging far more for food, the quality needs to be equally as good

Completely gone downhill. Dirty table top, cutlery, water jug. Dirty WC and no hand drier inside. Have been visiting for many years but not anymore

Delicious authentic Indian street food!

No value for money, paid for two large portions, one was full plate other was a quarter less. Served people on other table first who arrived and ordered at least 10 minutes later.

Service was very slow & poor, waited around 5 minutes and had to ask for menu. Kept waiting a further 10 minutes as they were too busy to take our order. Then waited a further 20 minutes before our 1 plate of bhajia arrived. Asked for jug of water which they gave us but without any glasses. Had only 1 person rushed off her feet trying to serve everyone.

Crispy bhajias are the best in probably UK, but they seriously need to work on the service side.

There is so busy but service is so so bad. Only one staff to serve. We order two bhajiya plates but come only one first then I waited for second plates more then 20 minutes. Please update service 🙏

Do not have pani puri no good but the bhajis are their speciality and the best in town Mogo was very nice and also the Kenya bhel

Bhajia not the same as when I used to go as a kid. Service was slow. Asked twice for drinks and they forgot, so ended up without any drinks.

Difficult to rate this establishment as their eponymous Maru's Crispy Bhajiya are, almost, world renowned among Gujaratis and are as good as 60 years ago. However the current management seems uncertain, and I am and not sure if the owners are even the original family. This management seems glum and uncommunicative.

We used to visit here often and fondly remember their famous Bhajias. Sadly I think the owners or chef has changed over the years and the food is very bland and not tasteful. Also service isn’t great and the toilets didn’t even have running water which is pretty disgusting and unhygienic. Sadly after many years, we won’t return.

Been visiting Maru's since last 40years in UK.and from back in Nairobi,Kenya

Service is very slow, only 1 server available, and she was rushed off her feet

Service was super slow I only waited for takeaway for samosa and spring rolls... It wasn't even busy at that time as most tables had been cleared and the rest served... Food was okay spicy and crispy enough but flavour was off for me.

Best food it's a new place in Nairobi on 5th parklands the food was pocket friendly and the best I just love the Wings

Food was slightly above average, you'll find better dishes all along Ealing Road. The so called Indian coffee was a normal coffee, but was more expensive. The passion fruit lasse had less milk than juice (and water?) and was not what I usually get as a lassi.

Just visited Maru’s, can’t believe how bad service has got. The resturant was empty yet it took 40min to get 1 plate of Bhajia’s, 1 hr to get a cup of tea and milk shake. After one hr we were told they had no mogo. No apologies for the delay in receiving order and yet they insisted on charging service even when the service was terrible. I would think twice about visiting here again