Marks and Spencer in East Riding of Yorkshire

Lovely coffee, the price is at the top end of most coffee shops, I don't mind that, but for the last 2 weeks our coffee has been seved in paper cups, because the dishwasher is broken, we were told. I don't think that customers should have to pay full price for takeaway cups, it's hardly a nice experience to drink out of. If this doesn't change, will probably start using Costa again.

If you ever want to teach a group of retail staff how to efficiently and effectively demonstrate great customer service take them no further than to M&S Anlaby Food Hall. Been on a number of occasions for big and small shops and every time i have been advised and served by their array of happy to help staff. A very well managed and organised bunch who clearly have pride to wear the badge. I’d recommend the ‘Posh Dogs’ for a great lunch time snack.

Visited on a quiet Thursday morning , ordered two coffees . Wasn’t offered any sugar , so when the darker Haired member of staff Finished , I asked if I could have some Sugar . The female member put one sugar on the tray . I then asked if I could of has some more . Her reply was “you need to diesel up when you have your mask on” ! I was shocked , she manage to hear me ask for some sugar why didn’t she ask how many would I like . She totally embarrassed me .

Can’t resist the scones and good coffee here. Love the cheese ones. Staff are always friendly and chatty. Reasonable prices . Always nice and clean.

M&S always do their best and this one is no different. Good attentive service and the usual lovely coffee and snacks.

I am writing this for the cafe at Kingswood in Hull. Great strong coffee and lovely jacket potato with salad. The sausage sandwich ( which I’m sure was microwaved ) was a bit hard so not so enjoyable. Very handy if it’s not too busy and want something quick.

A small cafe, but a lovely clean place, nice food, especially the sandwiches, and cake. The latte are very nice, good service, and nice friendly staff, the two guys that do the coffee, are always friendly and say good morning.

Staff always go that extra mile, friendly, clean , there is a good variety of hot snacks,cold sandwiches and delicious pastries and cakes,the coffee is really good. I attended with grandchildren and the staff were great, bringing food and drinks to table for me,lovely.

The breakfast items are probably the best thing about the cafe, though it's possible to enjoy a teacake at almost any time of the day really. Tea's always hot and the coffee is excellent.

Okay for grabbing a quick drink even though they are over priced as is most of the food in the cafe. Shame the staff never seem very happy though.

Popped in for a coffee and cake while shopping and the cake was really moist it made me want to lick the plate,really clean no grubby tables and staff really attentive

The cafe closes at 5.30pm not 6pm as it states on here. Chairs blocked access to the cafe from 5.30pm. Fortunately Costa Coffee is only a couple of units up and opens much later.

Dropped in for an afternoon drink and snack. Not a lot of choice, even less if you’re gluten and dairy free. Left hungry. 😩

One of the coffee machines was down so had to queue for a short while. However the young man at the front of the shop was polite, quite humerous and kept us talking during the small wait. Once served we were rewarded with a lovely coffee and carrot cake. Both were welcomed plus toilets were nearby bonus....

This would be an excellent café if they improved the service, staff should try to be quicker in dealing with orders and customers instead of gossiping to each other. Improve that and it would be a little gem as the food and drinks are excellent.

Bacon rolls excellent, service good and no rush. For what it is the cafe offers reasonably priced good food while shopping

I was recently very much a fan of M&S; mango can, but had problem with their wrong marked label/price every time, every time I was told they would correct it, every time it's wrong.

There was a small queue but we got served reasonably quickly. We ordered drinks and soup, and then waited ,and waited and waited. The soup finally arrived 30 minutes after ordering. It was very nice

There is always a long que when I visit. Meet my family here. Usually have toasted sandwich which is really nice and good coffee. Not the cheapest cafe and sometimes hard to find a table , usually clean my own table if I can’t find one.

I met a friend for lunch here. We both had cheese toasties; 1 cheese and mushroom, and 1 ham and cheese. They were £4.50 each. We also had individual pots of tea, followed by cake; carrot cake and Macmillan sticky toffee cake at £3 a slice. Both were really tasty and good sized slices.

Just another shop cafe, nothing too exciting, nothing too tasty. Overpriced as are other shop cafes; seating area is comfy and spacious service is good even though they always look as if they do not have enough room to prepare drinks food etc., always cluttered.

Este es un típico café de M&S; con un buen café (pero sin crema torrencial) y excelentes tazas de té. Dicho esto, si alguien quería mucho más que un bollo o torta pequeña, entonces la elección es extremadamente limitado. Las sillas no son cómodas, aparte...

Parada para un café excelente y una tarta, o bacon. A menudo toman mi nieta de abeto un sandwich comida, ella le encanta.

Me paré para tener un lugar de almuerzo entre tiendas. Me dieron una patata chaqueta por alrededor de £5. 00 y una taza de té. Aunque la patata crujientes por fuera no era nada suave en el medio. Elegí el queso que también venía con un poco de ensalada. Me pareció muy contundente.

I met a friend for lunch here. There was a good selection of sandwiches and some nice cakes (especially the carrot cake). There are the usual selection of teas and coffees.It does get busy, and the queue for drinks is quite slow. Sometimes there is not an available table but we were lucky on this occasion.

Stopped off on a rainy Saturday to marks and spencer cafe in Hull.Was surprised to see soft drinks priced at £2 and the rest of the menu is equally highly priced for a cafe! However the staff throughout were lovely. I observed a staff member dealing with an elderly gentleman and she couldn't have done enough for him... sitting with him putting sugar etc... into his tea. Really lovely to see!

Nice Latte and nice Cappacino my friend told me ... The service was adequate and the staff was friendly .

Over £18 for two jacket potatoes a cup of tea and a small carton of apple juice, needed a steak knife to cut through the potato and assistant was very rude! Wouldn't recommend this place to anybody.

Second visit to the Marks and Spencer Cafe for a morning cuppa. The fruit scones tasted so fresh and really tasty, seafood sandwiches fresh and soft bread. Pity that the cafe is let down by tables not cleared, staff monotone and unfriendly, a smile costs nothing.

My partner and I enjoyed some afternoon tea one afternoon whilst shopping, it was very pleasant with a good choice of sandwiches and cakes. What's not to like?

the place is fine for coffee and a snack but the food is lacklustre and for its cost not worth it the cake is nice though on the plus side stick to coffee and cake

We stopped for a bite to eat whilst shopping, fortunately, we weren't overly hungry. The staff were excellent but the let down was the lack of choice. What they had seemed good (we had tea cakes, coffee and cake for three which was just short of £20), but more of a pit-stop place than a fully fledged restaurant.

My daughter and I had a very pleasant pit stop here over the weekend, coffee and snacks.The staff are nice and friendly and go out of their way to help you, just as it should be. Generous butter pats for the toasted teacake - very welcome in the current climate. Tables cleared and cleaned promptly.

is a lovely coffee if your well wrapped up I find it a very cold place to sit and am glad not to linger

M&S in Anlaby is as you would expect . The Cafe is smaller than expected but the food store is well supplied with fresh goods as well as shelf food

Fresh food at reasonable price. Good service and pleasant airy surroundings. Great for light bite in between shopping.

I go regularly at mark and Spenser for lunch their food is fresh and tastes really good staff are very helpful and are very friendly and it's good for the money

The staff were lovely cant fault them but dirty cups, not just lipstick round the rim but all stained. Really put me off .

Being near Christmas, we decided to shop early at M&S in Anlaby, near Hull, and have breakfast there before the shopping. Their cafe is well advertised on their web site, but it was a disappointment. There were no cooked breakfasts on the menu other than toasted rolls or bagels with either sausage, bacon, mushroom or tomato. For the price of a full English breakfast at Wetherspoons, you could have what was in fact a bacon sarnie. The lunch menu was even sparser - turkey pie, some vegetarian thing, jacket potatoes with various options for a filling, or a salad. Next to the counter was a kiosk where you could pick up a soft drink and cellophane wrapped sandwiches. And that was it. For a cafe, it's options are quite limited, and pricey.

This is a great place to meet for coffee with a friend. It can be difficult to get a table when it is busy but usually there is only a short wait. The coffee and teas are good, Victoria sandwich looked gorgeous but did not quite live up to expectations which was ashamed.

Great for tea/coffee and sandwich/cake. I had a mushroom and cheese toasted sandwich on this occasion with a pot of tea. The sandwich was brought to the table when toasted. I would prefer a mug to the wide cup as the tea goes cold too quickly for my liking.The tables were all full at lunchtime and service at the till quite slow. Otherwise all good

This is my regular choice for a cappuccino. I can honestly say that in all the hundreds of cappuccinos I have had here there was probably only a couple that weren't up to scratch.

Lovely coffee but most of all the staff are so friendly. My husband and I go regularly for coffee because of this.

very nice place to have a snack, the staff are very pleasant and extremely efficient. I usually have the soups, they are delicious and served with two nice baps and plenty of butter. Highly reccomended.

My mum and I popped out yo do a bit of shopping, as it was across lunch time we decided to see what the m&s cafe to see what they had, we had the afternoon tea which was nice for a quick light lunch. Fresh sandwiches and the scone was also really lovely.

Me and my partner popped in to m&s food hall in Anlaby to get some bits for a salad , when we noticed they were doing an afternoon tea for 2 for £12.95 ... I thought we would give it a go , the service at the counter was absolutely first class , our server was very polite and most helpful in taking our order , The tea was swiftly brought to us , delightful finger sandwiches and cakes and glorious scones and cream , was a real delight for the price , When we finished we had enjoyed the tea so much we promptly went and bought some for home ... M&s gold blend ... I shall certain,y be experiencing this again.

Such a shame that this café does not live up to expectations from Marks & Spencers. There is always a long wait to be served, despite there been lots of staff around. The choice of food is very poor with made up sandwiches and stale cakes. The tables take forever to be cleaned and it is always very cold in there, not much fun sitting shivering while eating. We have persevered on a few occasions but don't think we will bother again. With so many cafes to choose from in the area I would have expected better from Marks & Spencers.

This Marks and Spencer food outlet has not been open long -probably nearly a year now and it's really taken off. My husband and I call in regularly as we have to visit Hull regularly for family reasons and the cafe here first class. In line with other M & S cafes, it is fresh, clean and modern.The food is always M & S, of course, but where can you get such consistant quality? Last week I tried their Breakfast Bloomer, even though it was 12.30pm. I expected it to be lovely, and it was! You get a slice of M & S bloomer loaf toasted, and topped with soft scrambled egg, bacon and a little cluster of cherry tomatoes on the vine. It was yummy. Just enough for a snack and you could, of course, add cake or something to make a more substantial meal. The great thing about M & S cafes is that they add a calorie count on their menu board. Having just started my slim-down-for-Christmas campaign, it was really helpful to know this was 'costing' me only 300 calories. Brilliant!Not expensive either- something like £3.95, but cannot be too sure, exactly. Oh! and it's delivered to your table as it's hot food.Great lunch thanks M & S