Marco Pierre White Steakhouse, Bar & Grill Lincoln in Lincoln

The bread served with prawn cocktail and salmon was like it was from a cheap supermarket The belly pork was bland and tough They didn’t,t have the wine we ordered two times. We usually go about 6 times a year but the last two have been very disappointing. Service was slow therefore our car park ran out by 15 mins and we got a £25 ticket. We won,t be going any more

We arrived on time for our 12.45 lunchtime reservation and waited almost 15 minutes to be seated even though they weren’t busy and only 2 tables were occupied. After we were shown to our table we were left some menus to browse and asked if we’d like a drink, I replied that we’d like to order a bottle of wine. The water we’d ordered arrived and we gave the waiter our wine choice but after 20 mins it had still not arrived. By then a waitress came to the table to take our food order and we asked where our wine was and she said she would chase it up. She returned 5 mins later and explained that they didn’t have the wine we had requested and offered a similar bottle, and we agreed to have that one instead. The starters eventually came and were very nice. My wife and I had both ordered the same main course which was the classic fillet steak with piccolo tomatoes and Koffmann chips but unfortunately that wasn’t what arrived, we had been served fillet steak with confit potatoes. The waitress apologised, and said no problem I will ask chef to do you some chips, and with that she disappeared! By the time she returned with the chips we had almost finished our steak! Foolishly we decided to order a coffee which took 15 minutes to arrive and I said to my wife , I bet the coffee was made 10 minutes ago and it’s sitting there getting cold! And guess what! All in all it was a terribly disappointing meal but it was mainly the service which let it down! It was a special occasion and we expected a bit more than we got for the money we paid.

Went for dinner on a special occasion. Ordered for medium rare steak, waited as usual for it to be cooked, then was given steak with blood on the plate. Supervisor checked with a Chef and given an explanation in writing " The spec for our steak for medium rare is 45 degree, and all steaks are triple tempreture checked" . We are not sure what standards are those. Acoording to steak tempriture chart, Great British Chef on line information and other literature, medium rare steak should be cooked at higher then 50 degrees. I expect no blood on my plate. They offered to reheat, but we decided to go home. What an eventful Valentine's meal!

Nice meal. Polite staff. The cocktail I had was disappointing tho. It had an extremely overpowering taste of smoke, that was very unpleasant. I couldn't taste any flavours of the actual drink itself. I didn't complain because I didn't want to embarrass my son who was treating me.

Great place very friendly we went for afternoon tea, couldn't fault the service and really enjoyed the food would recommend to all

We had afternoon tea here and it was very good. Terry.

Visited a few years ago based on the food and service at the Liverpool branch and was left waiting for so long for boot leather steak that we walked out. A few years later, and after another great experience at the Liverpool branch last night, I figured I’d give Lincoln another chance. I wish I hadn’t. Firstly the entire building was shaking, which made sitting comfortably impossible, then we discovered, after ordering food and drinks, that they’re out of Coke. When they returned to see which other drinks we would like we were told they’re out of the prawns we’d ordered. All of this should have been communicated to the waiting team BEFORE allowing customers to order. Do yourself a favour and try one of the many other restaurants in Lincoln. Nowhere else can possibly be as bad as MPW.

I went with a friend on a Groupon afternoon tea voucher. Great value, tasty food and we were never once made to feel as though we'd bought the 'cheap seats'. We had wine and a cocktail and the waiter said if there was anything that wasn't on the menu they'd try to make it up for us. He'd never heard of a lemon drop martini but had a great stab at making one. If the food had been awful, which it definitely wasn't, the service would have made up for it. Friendly, attentive and fabulous young staff. A credit to MPW.

Nice meal, friendly staff, and lovely location.

We booked our table for 6 people at 7:45 pm. The staff were not attentive and we had to ask for a wine list and to place our orders. Overall the standard was not that expected at a restaurant bearing the name of renowned chef, Marco Pierre White, one of the reasons we booked in the first place. The most disappointing part of the whole experience was the fact that the main courses were all cold to the point that 5 of the 6 were returned to the kitchen uneaten. The salmon was so overcooked it was crispy on both sides. Whilst the waiter was very apologetic he did not make any offer of drinks whilst we waited for the meals to be redone. We finally got our main meals at 10pm and even then the onion rings that arrived with the steaks were only part cooked. We were not offered coffee or desserts at the end of the meal so at 10.30pm left the table and made our feelings known. We are not in the habit of complaining but left the restaurant totally disappointed with what was supposed to be a family reunion in a quality restaurant an absolute disaster. I am sure Mr White would be mortified to be associated with the level of food and service provided.

The sandwiches were extremely dry and hard, like they had been left out for hours.

Great food and fantastic service. Would highly recommend. Not to pricey either. Very nice setting over looking the marina.

I had a really disappointing experience here. Many items were unavailable on the menu. I ordered a medium ribeye steak. It came incredibly overdone (not a hint of pink) and it was very dry, flavourless and difficult to cut and chew. I didn’t bother finishing it. Staff were nice, atmosphere was fine. I wouldn’t recommend it: I’ve had better steaks in low budget chains. Poor quality ingredients and a chef who clearly doesn’t know how to cook steak or would seem.

Tables are far too close together, we could hear everything the 4 on next table were saying so not ideal for an anniversary meal together felt like we were sitting with strangers. Put a dampener on our experience and special occasion

Lovely afternoon tea 🍵 great friendly service

Had afternoon tea party there. Nice cakes, well presented. Friendly service. No music, so great to talk

Nice decor and lovely location just often feels a little too isolated and 'quiet' Food is overpriced we went for the 50% off deal for January whilst the lamb was delicious it wasn't £24 delicious which full price it would have been. Previous we had had the steaks on the January deal so was really looking forward to them only to be told this time the deal excluded them. My other half settled for a burger which was OK. Just came away feeling very underwhelmed.

My wife and I visited for a birthday celebration and date night. The food and service were exceptional. Thank you for a wonderful evening!

Fabulous location, wonderful afternoon tea, professional and very attentive staff. Will definitely return and have no hesitation recommending to family and friends. Special thanks to Courtney and the Deputy Manager.

New year's day lunch. Virtually empty. Food was good.

Looking at other reviews, I am almost certain that this won't go anywhere but at the very least I can warn others as I cannot stress this enough.. Don't go. This was a complaint that I sent to there email as advertised (restaurant@brayfordhotels.com) to no reply: On December 5th, my colleagues and I visited Marco Pierre White's Steak House for our work Christmas dinner. Being responsible for organizing the evening, I was committed to ensuring a delightful experience for everyone. After considering various options, I chose your restaurant because of the appealing Festive Menu and the enticing offer of a complimentary cocktail when booked before a specific date, as prominently advertised on your website. I made the reservation in October. Needless to say, the staff claimed that they knew nothing of the advertisement and denied us a complimentary cocktail. I was made to feel as though I was lying. This theme of the staff not knowing what was going on carried through the evening. On the morning of the event, I called to confirm the numbers and menu selections, specifically the Festive Menu, which Becky (the lady I spoke with) confirmed as all set. However, upon our arrival with my 17 colleagues, we were informed that there was no festive menu available due to an unexpected change in the food delivery. Dawn mentioned that she had tried to inform me of this over the phone, but to my surprise, I had not received any missed calls, and this crucial information could have been communicated during our morning conversation to which I could have made alternative arrangements. To add to the frustration, the party was split into two tables dividing the conversation which was completely unnecessary. The people that had the streak were disappointed given that it was tough and overcooked. For a restaurant with steak in its name you should expect them to at least that well. What you get is an old boot with a £30 price tag. This place needs an overhaul of management and kitchen staff, but ultimately its Marco who's name is on the sign - I'm sure he's a man of high standards and this place is far from it! Do something about it.

It appears our experience was very similar to the last few reviews. On arrival, we were greeted and sat down at a lovely table by the window. Gorgeous views of the castle and cathedral. Our orders were taken quite quickly but the food took so long to be served. The restaurant was less than half full but it felt like it was packed out - with the amount of time taken. The starters were delicious. 2 of us opted for the Caeser salad whilst my husband had the French onion soup and our son had the prawn cocktail. The wait for the mixed meat roast was far too long. And then when it came, it was luke warm. No, we didn’t complain. We had a friend with us and due to it being quiet, we didn’t make a fuss. The food was plentiful and the 3 meats were proper pieces of pork, chicken and beef - not just thin slices. As we’d been in there for over 2 hours and the car park was expiring, I had to request our desserts were served immediately after our mains. Fortunately, they weren’t too long and I thought worth waiting for. My husband wasn’t keen on the crumble, to powdery. My son enjoyed the cheesecake - that was all cheese and very little cake (his words). Not a complete disaster but we had travelled a fair distance and weren’t overly impressed. Expected more from the name. The service lets it down.

My experience with this restaurant has been less than acceptable. I have tried endlessly to complain to head office and to other departments with no luck. The service we received throughout our Christmas Day lunch booking was terrible ,the food was OK w e missed a course and would really like a refund but management at all levels seem to be out of reach. I would not recommend this franchise I would berate the management if I could get a response However the service staff on Christmas Day worked so hard to try and make things work. If anyone knows where I can register an official complaint please let me know!

Located on the 5th floor of the Double Tree Hilton hotel, this restaurant has great views over Lincoln's Brayford wharf, the staff were pleasant and the atmosphere was relaxing but the food was totally amazing, I had the lamb and can honestly say it was the best taste ever, it melted on the tongue with excellent flavours. 100% definitely recommended for a great dining experience at a reasonable cost.

The food was lovely but the service very poor especially considering there were few diners on the evening we were there. The wine glasses and cutlery weren’t clean either.

Emmm, not the best experience. Obviously the restaurant having the name and reputation it does sets an expectation but my partner and I felt our expectations weren't met. Our food orders were taken, my partner asked if the main meals were 50% off referring to our two steak orders as mentioned in the January deal that was posted in the elevator and on the website, and the waitress said yes and didn't mention anything about our two "main" orders not being included in the "main meals" they deemed suitable. We waited about 5 minutes for drinks which was too long in my opinion considering there were only 2 other tables in the restaurant who had already been seen to and our order consisted of two small bottles to be taken out of the fridge. I also got given the wrong bottle which was a full fat coke when I asked for diet coke, and the waitress had even double checked earlier that it was a diet coke so I was a bit surprised. I joked to my partner that I was eating a steak and fancied a pudding later so what was the harm in a full fat coke and didn't mention it. The bottles were expensive for their miniature size but we expected it so not a shock. I think there were a total of 3 members of staff who were classed as servers however apart from the guests, the room was empty 95% of the time which didn't feel the best in my opinion. The starter was very tasty, we shared the sourdough bread and butter and both enjoyed it however the mains were served before we'd even finished, must have been about 10 minutes. I know others may complain about the mains being served a while after the starters, however it felt like we were being rushed. Can't please everyone I suppose. I'd quickly finished my bread by the time the waiters came back with the sides, and yet our starter plates weren't taken away, so the table felt very crowded. I very quickly called out to the waiter (maybe chef?) and he slightly turned towards to me yet still rushed off into the kitchen, I felt ignored. Furthermore, the wine glasses that clearly weren't being used hadn't been taken away, which is something we usually expect, so we asked the waitress to take them away. By the time we settled and were about to dig into our food, we realised we hadn't been given any steak knives. We found this a bit comical in a steakhouse. Yet again, nobody in sight, a good 5 minutes had passed before we caught one of the waitresses who was passing through. We were a bit annoyed but the food was still hot and looked really good so didn't think too much of it. Food was really nice, steaks were good yet we have had better (Tomahawk steakhouse in Darlington if anybody is interested) so no wow factor, tomatoes and onion rings were good, chips were mega, however my peas were undercooked and hard. I didn't bother mentioning them and seeing what anyone could do as there was nobody in sight and I'd had worse so ate what I could. We waited a while for someone to take our plates away, and when they were finally collected we weren't even asked if the food was okay/if we enjoyed it, just straight to asking if we wanted dessert. We hadn't had a single check up through any of the courses either, and I didn't clock anybody else being asked. (Only two other tables and I'm an observant person). We asked for the bill, that took a while, when it arrived we noticed there wasn't 50% off our mains and that was when we were introduced to the misunderstanding of the offer that didn't include steaks, which was apparently mentioned on the poster, yet it wasn't when we checked on the way out. My partner was more frustrated that we had specifically asked and were given the impression we would recieve the discount. The waiter said he'd inquire something and disappeared. More time passed, we decided to head to the desk when a lady appeared. She had very nicely provided us with the discounts, which I felt guilty about considering it shouldn't have applied to us but by this point I'm disappointed at the lack of service and just want to leave. My partner pointed out the £8+ service charge which we had previously commented on, said he would pay it however didn't think it was earned and listed the reasons why, making it clear he just wanted to provide some feedback. The lady at the desk brushed it off, no apology (not that we expected anything else, however I work in hospitality and a simple "i'm very sorry about your experience" would be nice) she just said "oh, okay", didn't look up at us from the computer or anything, it baffled me, seemed like she didn't care in the slightest. I was starting to see a pattern amongst everyone. Please know the 3 stars is for the food being tasty and served with good time yet still didn't have a wow factor unfortunately. Definitely won't be returning, which is a shame as the setting/room was nice and had a romantic touch, and we think a lot of the Marco Pierre chain.

Went for a works Xmas party, absolutely lived upto the expectation we had. Brilliant view of the brayford

despite a few negative reviews on here, as a experienced chef myself this place is not one to miss! our server Jon was excellent, very knowledgeable about the menu and very kind. the food was impeccable. we opted for the roast chicken à la forestieŕe and roast lamb à la dijonniase. meats were perfectly cooked and fondant potatoes to die for. 10/10 food, 10/10 service. we shall be returning

Came for our Christmas Day meal this year. The food was good and they had a violinist playing which was a nice touch however the service was poor. Expensive bottles of wine were plonked down on the table and not poured (despite charging a service charge on top of the main bill), asked for bottled water, received tap. A cupcake “gift” was presented mid meal to take home, which turned out to be so dry it was inedible. Coffees arrived lukewarm. You had to queue standing in the entrance to pay the bill at the end of the meal, which took about 10 minutes. For a meal that worked out at over £150 per head - it just wasn’t the service you’d expect and you were left feeling robbed and disappointed.

Top floor restaurant in the centre of Lincoln with a view of the car park and the adjacent building rather than the waterside. Leading on from a very lively, crowded, alcohol-fuelled cocktail/wine bar (with a view of the waterside). The front of house staff were really charming and helpful, the atmosphere was a bit sterile (picked up later with office outings). A bit disappointed that my partner's choice of wine was unavailable (none ready chilled). The starters (old-fashioned prawn cocktail and scotch egg - with a perfectly soft centre) were delicious we were looking forward to the mains. The mains were disappointing, to say the least. The pork escalope and the house burger were both dry and unappetising we were hungry and our table was time-limited, so we ate these rather than sending them back. We did not stay for dessert. The most disappointing thing was the shocking state of the toilets - both male and female. In the mens' there was wet paper from both the rolls and the hand towels all over the floor. There were soggy hand towels in all the urinals, there were urine splashes around the toilets themselves. This was 18 35, the last check signature on the board was 13.35. My partner told me the ladies' was just as bad, with an additional problem in that the toilet flushing mechanisms didn't work, last checked/cleaned at 13.00-13.35. We raised our concerns with the management. The duty manager seemed shocked, and offered profound apologies. He did not offer a reduction in the bill, which was over £70.00. The state of the toilets was probably linked to the fact that they were shared with the wine bar which was packed with customers, who were both loud and very merry. This is no excuse for omitting regular cleaning checks though. Poor marks for the Hotel, the bar and the restaurant. We have often thought about visiting PMW restaurants elsewhere, but no longer!

Very nice indeed. Our 4th visit now over the past couple of years. I’m always a tad put off booking here due to the latest reviews. Looked elsewhere but my wife said that we have not had a bad experience before. This time was no...

Had a meal last night food was awesome.excellent service will be returning

A wonderful experience from start to finish, the staff are knowledgeable on the menu and can confidently recommend dishes to your preferences. I was greeted and waited on by i think Dawn the restaurant manager, she was fantastic. Each and every part of the food was exactly how I expected it to be SUPERB, I followed Dawns recommendation on both food and wine to match, and a perfect match it was I Highly recommend visiting this restaurant

Was expecting more, need to get their suppliers sorted out as they didn't have all available on the menu

Myself and my husband went here for our wedding anniversary, and was hoping for something a bit special...especially going by the prices, we thought we'd treat ourselves. However, I feel we would have had a better service at a Whetherspoons! We waited 15 minutes for...

Superb food and service. Amazing steaks.

Sunday roast dinner was lovely,we both had the trio of meats roast dinner and everything was cooked perfectly, the surprise free glass of champagne for my wife for her birthday was a very nice touch👍👍

Nice atmosphere and the service was good too. We ordered a Martini which was not very nice but the glass also came half full. This restaurant is well over priced. The steak was chewy. Only a steak and a small portion of chips on your plate. If you want any veggies or any sides you have to pay extra. The quality of the meat and what you get is 100% not worth the money. The chips was nice.

We arrived on Sunday afternoon for a table booked at 2pm. The restaurant was lovely and the lady who greeted us was very professional, friendly and helpful. The meal was for my mums 80th birthday and she was given a complimentary glass of Prosecco which...

All i can say is the food (Sunday roast) was exceptional. Table service was amazing too..if you are looking for somewhere in Lincoln to eat then look no further..

We will never go back here the fillet steak was like an old boot! The manager was rude! Will be emailing when we get back home.

Ordered a medium rare steak which appeared cold. We had booked a table for 7:30 and waited more than 15 minutes to simply order a bottle of wine. Attending my meal with work colleagues who had already finished their meals by the time I had...

Excellent, food was great and the staff were attentive. Great atmosphere really chill place . Can't wait to return.

The afternoon tea was brilliant. There was a good mix of sweet and savoury. The staff were accommodating and allowed for one person at our table to order off the normal lunch menu instead of an afternoon tea. They were very considerate and brought out...

Fantastic meal for sons birthday. Food was all a running, amazing service from Jon. A really special occasion in a great place.

Our server, jon was quite literally the best server a man could ask for, he was funny genuinely cared about our requests and for our meal, made us have a good laugh, the food was absolutely beautiful, definitely would recommend, its a little expensive, but definitely worth it's money and more, Jon definitely deserves a raise ❤️

Scotch egg Starter was good (but the egg was not quite runny!), lamb main was OK, could gave been a little rarer and more of it. Fondant potato really disappointing, more a mashed potato pattie that had dried on top. Choc mouse dessert excellent.

Couldn't fault this restaurant,and the whole hotel its has the most fantastic service you can possibly get. Cant wait till my next visit.

We had afternoon tea, food was very good though expensive for the amount, service was excellent...

DECENT FOOD, SLOW SERVICE! Tried MPW Lincoln for the first time on Sunday for a Sunday roast with my Mum as a treat. The food was decent but the service was slow to the point of being almost none existent. It took 2 1/2 hours from start to finish. Not because we were having a rip roaring time but rather we were waiting for ages for any service. Drinks that had been ordered were missed and had to be chased up on two occassions. Condiments that should have been served with the meats, horseradish (beef) apple (pork) were missed and had to be asked for. Plates and cutlery were not taken away if they weren’t used or after the first course. The level of service was shocking… one waiter didn’t even know where the toilets were. I expected more of a restaurant bearing MPW’s name but apparently, looking back through other reviews, similar issues have been raised over the years and it’s clear nothing has been done to improve it. It’s a shame because the food was decent. I won’t be in a rush to return.

We visited Marco Pierre restaurant as a family of 13 for my niece’s 21st birthday. What should have been magical afternoon turned into 3 hours of frustration and boredom, waiting SO LONG for starters, main course and desserts to arrive. Our starters took nearly 90...

Food was poor for the price ve tag . We went for 2st year wedding anniversary , there was zero ambiance - it was clinical and food was playing on the MPW name. Won’t return , it’s disappointing and bland. I thought it may have improved but still the same poor experience.

Just had Tea and Toast with Jam for Breakfast.

We always enjoy coming here. Food always good value for money, lovely environment and the staff are always friendly. The macaroni cheese was excellent as was the fillet steak. Puddings were really good especially the crumble and sticky toffee pudding.

A very nice Prosecco afternoon tea. I really cannot complain as the price I paid on Groupon was well worth it. Any coffee you wanted and could have had more, good selection of sandwiches and treats. The service was very good from the young man...

The starters and service were ok but the main courses were poor and especially for the price. I had the fillet steak (medium rare) and garlic prawns. The fillet was like jelly in the middle, not cooked at all and the prawns were overcooked and...

We were brought a voucher as a present and was looking forward to Afternoon Tea. Was a very disappointing offer served to us! The sandwiches were shocking, literally a thin slice of ham in one, another was beef again you could barely taste any filling,...

I can certainly recommend Marco Pierre White. The food was excellent.

3 of us had dinner on arrival we noticed there was a lot of empty tables that had not been cleared and wasn’t cleared for another 30 mins, the restaurant was not busy for a Saturday night. The staff where all spot on very courteous...

What a disappointing venue to hold our party birthday bash - overpriced drinks and under performing meals left a poor impression. Mixed reviews from guests over the varied menu mainly arising from poor portion sizes to overcooked burger but not up to expectations.

Inside everything looks pretty good like the restaurant on high standard, but sadly food quality is really bad. They need to replace the chef or stop serving frozen food. I already paid 60£ for afternoon tea, french soup, squid rings and beetroot salad, but it's doesn't feel like 60, I would say 20 max

Absolutely gorgeous food, great atmosphere and friendly staff. Our server was Grace, who was attentive and enthusiastic and overall fantastic.

Very disappointing steak, especially for 26 gbp. Which is a shame as the previous 3 visits the quality of the food had been good. Also when we advised the lovely waitress at how disappointing the meal was, we were offered a free drink. Which we declined, no body from the kitchen or management came to ask what was wrong. I had the steak which was awful.

I haven’t reviewed anywhere in quite a while but I feel there is a fair amount of discourse about the quality of MPW Lincoln. From my personal experience, I was pleased, if you’ve got the cash in your pocket I think it’s definitely a viable option definitely if you’re wanting a steak. I opted for the goats cheese salad that is seemingly very popular and the steak au poivre. The goats cheese salad was very light and tasty. It was only 3 main things, candied walnut, beetroot and goats cheese. Simple and actually very nice, earthy beetroot with quite a creamy goats cheese. Offset with the walnut, the sweetness was a really nice addition. The steak - about as good as you can get, medium rare fillet with some lovely mushrooms which came together really well in the peppercorn sauce. I couldn’t get the sourdough with a knife and fork so just had to go in with my fingers, and admittedly it was very nice, I would’ve had no objection to a tomato on my plate but it is no deal breaker. I think both dishes were made of classic elements executed very well and for that I am absolutely pleased. Though there is a couple of counters which may be deal breakers for many, justifiably so. Portion and price, even with a starter unless you’re going for all 3 courses, it isn’t enough food if you’re hungry. And a stinger the massive price, whatever you anticipate to pay you will undershoot. I found it very easy to add massive extras to the bill.. sit down and accidentally spend £5.50 on water when they ask “do you want water” and then a weird encouragement to add extras to the already exorbitantly expensive mains. I went with another person, we both had water, I had a starter and they didn’t.. £75! Admittedly you can waive the service fee but it can often feel wrong especially when service really is quite good and they’re very attentive. But if you want to spend big it is definitely highly enjoyable in my mind. Staff undeniably very attentive, I hear mixed reviews of this but in my visit they were very good. Overall. Impressively enough I don’t feel ripped off, undeniably it was massively expensive and you can feel a bit silly paying hand over fist but it is massively pleasurable and despite being undersized the cooking and ingredient are top end, at least in Lincoln. Would I recommend? Yes. Under the condition that if you fully commit to a 3 course meal.. even if you share a bottle of water it’s around £50pp+. Definitely get a steak, obviously I haven’t tried the entire menu but to me the burgers looked a little sad and I think everything else didn’t sound hugely enticing. It’s a steak house and they definitely know how to cook a steak. I liked the venue too, nice place and the electric bar is nice to stop in as well. Being high up is not as exciting as it may look but I like it. I think I will go again.

We booked a table at the restaurant during our recent stay. The reservation was for a Thursday evening for a party of 4. We were all disappointed with the overall experience, the service was very slow, even though there were very few diners, the food was ok but not any better than a large franchise restaurant nearby, so overpriced for what was served. The most disappointing though was that the restaurant was presented in exactly the same manner as it was for breakfast. We later learned that had we booked for a Friday or Saturday night the restaurant would have looked more like the photos others have posted with crisp white tablecloths on the table and more in keeping with our expectations. Disappointing that diners on Monday to Thursday nights are not considered worthy of the effort, needless to say we won't book again. I'm sure this is not what any self respecting restauranteur wants to hear but sorry M. Pierre White, on this occasion, your restaurant failed to deliver.

Only joined some friends for a drink, but service and atmosphere was perfect

Very disappointing, travelled over from the Channel Islands, to meet family to go to Marco Pierre White’s restaurant in Lincoln, although it was not very busy, there were very few staff, each drink took 30 minutes to arrive, food was mediocre, staff were very stressed...

Generally OK, but not quite the attention to detail, particularly with service, that I expected.

It was awkwardly quiet and empty when we went. The place has good views when you're sat next to the window. The Cesear salad was quite dissapointing unless you are obsessed with pecorino as the cheese made most of it. French Onion soup was amazing, definitely would recommend

We had Grace as a server and she was simply delightful. She did her best to accommodate our asks and did it all with a smile and enthusiasm. The food was mouth wateringly delicious!

Very polite and efficient staff. Special mention to Grace , who really looked after us while we enjoyed our afternoon tea.

Quite possibly THE BEST steak I've ever had!

Nice as a one off. Nice view. Service is amazing. Food though seems excessive price wise. I had a burger and wasn't exactly blown away by it.

It’s hard to find the words to balance the experience at MPW, but others reflect on this as being uninspiring and for me this the correct word. Being on the 5th floor of the hotel you expect the views of the waterside to be amazing...

Afternoon Tea with my brothers sister and sister in laws. Great food great service. Polite staff . Good all round value for money. Well presented and plenty of tea and coffee.

Can recommend a really affordable Sunday lunch here. 2 dining with drinks for around £25 per head. Was very quiet when we visited as we were the only ones seated, which on our occasion was actually a nice change to be able to take is the amazing Lincoln skyline.

My mother and I had a lovely afternoon having afternoon tea earlier this week. We were using a voucher that was purchased as a mother's day's gift. I cannot fault the service or the quality of food and the staff were fantastic. The only reason I didn't give it the full 5 stars for atmosphere was due to the fact that we were sat in the restaurant on our own as there was no guests in the restaurant. This was no ones fault and did not affect our time there. Would definetly recommend!

The afternoon tea was superb. Probably the best I've had.

Well ....all we can say is that the Marco PW experience was disappointingly very underwhelming! Considering that the restaurant was by no means full, staff were conspicuous by their absence, nobody checked to see if our meal was OK, nobody asked if more drinks were required or needed topping up. Frankly we may as well have been in the local Beefeater! Meal itself was OK, nothing out of the ordinary !! The atmosphere in the restaurant and the 'Electric' cocktail bar was non existent. Can't see us rushing back to Mr Whites venues! Sorry ... but just very disappointing for a special birthday celebration.

We had dinner on 20th May 2023 and Lunch on 21st May 2023 This was to celebrate my 75th birthday on 21st We really enjoyed both visits the food and service was excellent. I would like to say restaurant manager Vicky & waitress Paige were...

Birthday dinner for my husband - mixed feelings felt a bit disappointed. There was a private function in the cocktail bar and when people entered and exited the bar it was very noisy due to a live singer. This drowned out the ambient music playing...

Had a fabulous meal for 2 to celebrate our wedding anniversary. Attentive and helpful staff. Delicious food we both had the fillet steak cooked perfectly.

Poor food won't ever be returning. Would of sooner had a carvery in a local pub. Never got to try the pudding. Waited over an hour for the 3rd course, so we decided to leave. Our pudding came from a bakery on lincoln High Street.

I booked this restaurant and then saw the reviews which made me a bit apprehensive. I have however learned not to trust a lot of reviews - particularly where they are being critical over such a small point. As a Marco Pierre White restaurant, we...

Unable to get a table till later which fair enough we hadn't booked but was that a night club joined on to the restaurant??? So sorry to say that the noise from the bar area was so ridiculously loud it would have ruined our evening anyway, couldn't hear myself think, such a shame as this was to have been a treat for husbands birthday as we were away for the weekend. Disappointed that we didn't get in but couldn't and shouldn't have that amount of noise and not somewhere supposed to be a special place. Marco please sort it out. Hilton or not manners regarding others need to be observed and practiced regarding the noise. But Lady on desk was lovely

Disappointing meal with my family. The food was ok but we were left waiting a long time to order in the first place and then there was much too long between courses. The order was wrong when it did arrive and at the end of...

It's OK here, but a little more finesse would not go amiss in the evenings. Breakfast is good, but a better eye on things like the scrambled eggs would improve things. Some of the other breakfast items were getting tough & over-cooked. Also, the plates were cold; the plate warmer wasn't working. Great selection, just a little more attention to detail - isn't this one of Marco Pierre White's mantras???

A great restaurant and great service 👍

Everything was fantastic, food was lovely, the atmosphere was perfect, and all the staff were very professional and good at their jobs. 5 stars all round.

We came for lunch today and it was a nice experience, the staff were so attentive and kind - especially to my child who is very chatty! The starter was lovely and so tasty, main was nice, not a huge fan of the potatoes but the meat was nice and a good selection of vegetables too. Dessert was incredible.. the best part of my meal, get the chocolate mousse if you can! They did not have the drinks we ordered however did get us good replacements. Nice location and atmosphere.

Great name over the door without the quality you would expect. Visited for afternoon tea. Found it to be a strange location. Yes you get a nice view of the cathedral but the room is like a hotel breakfast room at the side of a corridor. We were the only people there and it had zero atmosphere. Afternoon tea was scones which, were good; a selection of finger sandwiches which were mainly bread with minimal filling and the cakes were a bit manufactured and not to my liking. You get a choice of teas and a glass of prosecco which was nice. The staff were good and we enjoyed a little time out but wouldn't return for afternoon tea.

Late birthday visit with my friend. I can only say amazing things. I made a mistake in the reservation, but the assistant manager, Ellie, was incredibly accommodating and understanding. She was able to change it all around with no pressure or awkwardness put us on. We dined on a fantastic scotch egg starter, alongside the salmon. Following that, we both had steak and was in love. My friend wasn't a big steak person, so this was his first 'proper' steak. He was left very satisfied. It's in a very convenient location but with a fantastic view. Even more ideal if you're staying in the Hilton! The dessert of, sticky toffee pudding and vanilla ice cream (which my friend was able to swap out, awesome!) was to die for. And the sorbet scoops were the perfect way to end the meal.

The food was of a very good standard but we felt let down by poor service. 2 sides were missing and never turned up. At no point did anyone ask how our meal was offering no chance to chase up the missing items. Not offered...

Very disappointing. We have wanted to go for a while and won't be returning. No ambience at all, the staff were not welcoming or friendly, we expected from the write up on the website it would be great views but it was just a car...

Patrick was the front of house in our visit and he totally made our visit much more enjoyable. Lovely experience and would recommend to all.

I've never been to a Marco Pierre White Steakhouse before and was really looking forward to it. The food was very bland which required myself adding more seasoning to my own food. So al I can say is the food is overpriced and not that good quality. The service ok. Give 8/10. Atmosphere was probably the best. As I brought it with me in the form of my wife and friends

Absolutely amazing experience, went for my birthday and cannot fault any of the staff or service, definitely worth the extra cost as the food is out of this world. Will be making it a tradition

Wife and I visited Marco Pierre White in Lincoln for afternoon tea, booking process good, staff courteous and view from our seat was good. However the afternoon tea itself was dreadful, absolutely dreadful. Sandwiches made from dry bread and the stingiest fillings ive ever known,...

I've been twice now, and the food always seems dry or stale. The atmosphere is nice enough, but the Electric bar next to it is a lot better

Food was average (filet with king prawns), prawns were overcooked extremely overpriced for what it was. A small 200ml coke is £3! Very disappointed