Luigi's in Aberdeenshire

It wasn't open due to being used as a Santa's grotto. The sign said you could get the menu in the other Holiday Inn restaurant but this is not the case. The stern stance from all included the Holiday Inn, the restaurant and Luigi's was definitely not customer focused. Shame on you all

Great, attentive service with decent portions and well cooked food. Excellent bar service and enjoyable experience. Recommended.

Slow service. The food was good. But the whole experience was let down by the service. The restaurant seems to be run by the hotel staff. I'd suggest running the restaurant as an independent business.

Poor choice of menue. So we went to The Shepherds Rest. Breakfast was Good.

Food and service good but the guy in a couple about 10 tables away had a voice like a foghorn.

We really like this place after to be closed during the lockdown. It is family friendly, good options on the menu and also for kids. The price is good too!. And of course the people is very friendly which is very important. We will go more often now 😀.

We will be back soon. Thank-you to the lovely staff and warm, well seasoned food. Compliments to the chef.

This is a lovely place to eat, staff are all so friendly and make you feel very welcome. The food was great too. Great place to eat with the family and will be one of our regular places from now on :)

Aunque llegamos tarde, el personal estaba muy feliz de ayudar. Nos dirigieron a nuestros asientos, y el personal se quedó atrás para ayudar. Últimamente he visto las críticas que no reflejan el estándar de servicio del personal. El desayuno era lo que esperarías de un buen hotel. Actualmente estoy involucrado en el comercio minorista y veo que las personas del área de Aberdeen se quejan al más mínimo capricho. Buena presentación hoy y la noche anterior. Gracias por una gran noche con algunos de mis amigos más cercanos.

Very good food and fast service I would have gave it 5 if waluigi was there

He comido aquí muchas veces a lo largo de los años, y siempre he apreciado el alto nivel de comida. El valor de lo que obtuve también fue tremendo, cobrando un precio bastante promedio por una experiencia muy superior a la media en general. Sin embargo, en los últimos dos o tres años ha habido una disminución gradual pero notable en la calidad de los alimentos. Todavía es muy superior a la guarida de la inequidad conocida como Greggs, pero la falla en la calidad aún debe ser abordada y arrestada.

Menu half the size of what it used to be and service very slow. Due to the lack of options on the menu we had to ask for the menu from the lounge to cover some dietary requirements on our table. I'm pleased to say that this was no issue, but we didn't like having to ask to do this. A menu should be varied enough to please everyone. Also disappointed to find that there were only 3 tables occupied whilst we were there and yet when we phoned to book we were limited to time slots due to availability! A table of 8 arrived just after us who had booked and yet the staff didn't seem to have any reference of their booking. Sad to say that what was once my favourite restaurant in Westhill, I'm not sure that I will go back.

Menú de la mitad del tamaño de lo que solía ser y el servicio era muy lento. Debido a la falta de opciones en el menú, tuvimos que pedir el menú del salón para cubrir algunos requisitos dietéticos en nuestra mesa. Me complace decir que esto no fue un problema, pero no nos gustó tener que pedirlo. Un menú debe ser lo suficientemente variado para complacer a todos. No había ningún ambiente en el restaurante, ninguna atención especial del personal y la comida no era nada delirante. Estuvo bien. También nos decepcionó descubrir que solo había 3 mesas ocupadas mientras estábamos allí y, sin embargo, cuando llamamos para reservar estábamos limitados a los horarios debido a la disponibilidad. Una mesa de 8 llegó justo después de nosotros que había reservado y, sin embargo, el personal no parecía tener ninguna referencia de su reserva. Luigis siempre ha sido el lugar para una ocasión especial. Esta noche fue el cumpleaños de un miembro de la familia. Con toda honestidad, nos hubiera gustado haber reservado en otro lugar. Es triste decir que lo que una vez fue mi restaurante favorito en Westhill. . . No estoy seguro de que voy a volver.

Over several years we have been regular customers at Luigi’s. While it was never authentically Italian it was a pleasant restaurant with a reasonable menu. In the last few months it has been on a downhill slide. Our most recent visits have been disappointing, and our most recent visit was in part in hopes of seeing improvement, an improvement which so far shows no signs of arriving.The most recent visit evidenced the continued decline in the quality of the offering. The menu was much reduced compared to previously. I made the mistake of ordering the chicken Milanese. While the chicken was uninspired it was tolerable, the pasta however would not have been worse if it had come out of a tin.The restaurant experience was rather run down, with only one waiter on duty, though he coped well and was friendly. In the past Luigi’s had an “up market” feel, somewhere in Westhill to go for a special occasion. Now it feels it feels it has fallen on hard times and on the verge of closure.When we passed the hotel this weekend we noticed Luigi’s was closed. This was a Saturday evening, so it should have been a busy evening. We asked at reception who said there was a function that evening. We could see there was something on in the function room. Are there now insufficient staff to run the restaurant when they have a function?While I would not say I will never return, it will only be after an interval, and then only to find out if there has been some improvement.

We were extremely disappointed with our meal at Luigis, westhill! The ambience was dreadful, the food was shocking (dry chicken, chewy stake, microwaved salmon, pizza was raw & doughy) the service was so slow, waited 20 mins for a menu! & to top it all off, they began setting up the tables for breakfast the next day & it was only 9pm. (not discreetly either, lights were put on) Despite the slow service we were then rushed towards the end of our meal as we were the last group of people there. Throughout the whole meal we were one of 3 groups of people, place was dead! Now I understand why! A man who looked to be the Manager was so rude, rolling eyes, Tutting, acting very immature! So disappointed, will not be back! & reccomened to anyone to stay away, I can cook you up a better meal!

The starters were Ok. The main course was appaling. Chicken escalope milanese was the worst I have ever had anywhere!!! Served with spaghetti that might as well have come out of a tin in a sauce that would have been improved if ity had been a can of tomatoe soup.

Had a lovely meal tonight, best steak I've had in a long time. Staff very friendly and attentive.

Highly recommend luigi’s restaurant. Had a excellent meal. Service & food was excellent our waitress Alanna was very helpful & extremely cheerful, nothing was to much trouble. We will definitely be back.

Bad service, lamb cutlets over cooked and returned them after being told those were the last one for the night, I had to then ordered rare ribeye which came over cooked too. At this point I didn’t want to change for something else as everyone else had finished eating already. They then tried to charge for the returned lamb chops saying those are not cooked to ordered! What does this mean? Don’t you cook and can moderate the temperature and cooking time? Needless to say we won’t be back

We ordered a bottle of wine and some water, Teo appetizer plates and five dinner plates including salads, pastas, steaks and pizza.Sadly the pizza did not show up after we end the other plates the lamb chop was overdone and they did not have more....I think is enough...

I stayed 2 nights for my wedding which was on 3:2:18, on 2 mornings I had the breakfast buffet. One morning was quiet and one was busy, on both occasions the breakfast items were of a high standard, staff were attentive and on hand to make sure everything was ok and to take any special requests we had (we did request several different types of tea which were catered for.) I would love to go back for breakfast on another occasion!

Away for work so dined alone. Service was friendly and professional.Ambience is good for a chain hotel Restaurant. Food, oh dear. Saffron battered calamari with Rocket & red onion salad and aioli turned out to be heavily battered deep fried with no onion rocket salad. Oh also the squid was over cooked so it was chewy. Next I ordered Char grilled Salmon with Pesto crust and Tender stem broccoli, Rosemary and Garlic pots. To be fair the salmon was perfect but it arrived on spinach and roasted red pepper. No sign of Broccoli and the pots were hard barely cooked flavourless lumps.It could have been very good if a little more effort was put in.

The food in Luigi s is very good and has a great choice, there is something to suit every one, and plenty of vegetarian choice also, the staff are all very helpful and very polite , all very smart and clean, even the breakfast in the morning was so much choice and of good quality , always there to help if you would like something that is not there for you .

I ate dinner here last night with my family.

Enjoyed a first class dinner in Luigi's. would defiantly recommend.

I was delighted when I received a letter from Luigis advising that I had won the Comment card winner for the month of August and enclosed a voucher for a 2 course meal for 2 people.

Had a meal here as part of the wedding party the night before the wedding,

don’t make ur trip advisor photo a picture of food that isn’t even on ur menu even more !!!!!!!!!!! Very misleading. I booked because of that photo. Will not be returning to this ransack

Food is good but way, way overpriced for the portion size. Service is terribly slow with food taking an age to come out of the kitchen Do yourself a favour and go elsewhere (even across the corridor to the glentannr)

Very friendly welcome staff were very friendly and helpful food was good had linguine lobster did mare it was very tasty reasonably good portion my wife had supreme of chicken she said it was very good to just to much risotto for her. Would probably eat here again if in this area.

Nous séjournions dans cet hôtel et avons eu le plaisir de dîner dans son restaurant, qui n'a d'italien que le...

Visited here a while ago and the food was brilliant so decided to go again. Unfortunately it was a bit of a let down. The food was ok but nothing to really write home about. The staff were friendly enough and the service was good

Great food, good staff and I wasn't paying. For what more could you ask?

Estaba en la zona y decidimos entrar y espero tomar una mesa. Personal amable nos encontró buena mesa en la ventana. La comida era deliciosa, no me puedo quejar de ninguna manera. Tenía carne, pareja y ambas fueron increíbles hamburguesa. Cocinado a la perfección, exactamente...

Tenía el pan, ajo y aceite de langostinos n las chuletas de cordero.

Very busy lounge bar on Christmas Eve. Well decorated (seasonal) and great atmosphere. Young, smartly-uniformed bar staff worked very hard, but were friendly & attentive, despite being under pressure. The hotel is in Westhill, a few miles west of Aberdeen. It is convenient for local shopping only a short walk from the hotel. There is also a small retail park a very short drive away, with a Tesco supermarket, a Costco store and a petrol station. Westhill Sports Centre is a short walk from the hotel and Westhill Golf Club is a very short drive away. (Private club, visitors welcome.) The hotel is also convenient for the Arnhall, Silvertrees and Westhill Business/Commercial Parks. There is ample, free, off-street parking. The Kingswells Park & Ride is 3 miles away, for bus access to Aberdeen.

On business and decided to eat here.Staff were pleasant and attentive.Restaurant was quite busy and gave the restaurant a relax and friendly atmosphere.The menu was quite varied and interesting.My main of Mediterranean Kebab with Rosemary Potatoes was very good, tasty lamb and Italian sausage.The minestrone soup however was a bit bland and no Parmesan offered by the staff.Overall a nice meal, in pleasant surrounding for a reasonable price.

Service and food were good, no complaints. Staff were on the ball and food was speedily produced. Special deal worked fine too, even though the e-mail had corrupted.

We ate here with friends at the weekend, and we all so enjoyed our meals ! Everything we chose was piping hot and delicious, the staff were very friendly and courteous and couldn't do enough for us. The restaurant is comfortable and very warm and welcoming and cant wait to go back again !

Fantastic steak but pricey for what it is generally a good menu and quality

Stayed here in the Holiday Inn on business. Great food at Luigi's, really well presented simple tasty Italian food! My favorite

We ate here whilst staying in the associated Holiday Inn Hotel. It is a nice modern restaurant with ample seating and a reasonable menu choice to select from. All the food was first class although the extra topping on the pizza was a bit sparse. The helpings were more than ample and the prices were very reasonable. The staff were friendly and helpful. Definitely worth trying.

Bra mat og god service. Ligger utenfor sentrum, og er du i nærheten så er det et ok alternativ. Ikke noe grunn til å reise langt for å spise her, men kommer gjerne tilbake hvis jeg bor i området.

Had dinner here last night with colleagues. I've been here a number of times over the last few years and have been consistently impressed. Nice ambience, unobtrusive service and consistent quality. Last night we shared a selection of appetisers - smoked mussels (best of the crop), bread and oils, olives and shredded onions. I opted for the special for my main - Parmesan ravioli in a smoked haddock cream. Delicious - perfectly cooked ravioli, creamy sauce with depth of flavour and a generous portion. I don't think it was Parmesan in the ravioli, more like ricotta, but tasty nonetheless.

It's a very good food and excellent service, they allow me to heavily customize my order, they have a great olive oil

Love the lamp cutlets, as I tried several dishes I stayed at the lamp. Nice staff and helpful. Pity I need to leave as I got lovely smileys form the staff ;-)

Being an Italian Restaurant we chose to have pasta - Carbonara dish. It was very poor, had been reheated, was rubbery and pretty tasteless!!

Für diesen Preis ist das eine absolute Frechheit. Das UK kein kulinarisches Highlight ist, weiss man ja vorher. Aber DAS für DIESEN PREIS. Und dann hat dieser Laden auch noch gute Bewertungen - sehr fraglich wo die herkommen!Wir hatten Bruschetta (geschmacksneutral mit süßer, roter Soße); ein Steak (war ganz gut) mit Beilagen die absolut geschmacksneutral waren (Gemüse, Zwiebelringe und eine Whiskey Soße) und Ravioli (ca 10 Nudeln) - die aus der Dose können genauso viel. Bedienung ist... nennen wir es "etwas träge und hilflos" aber halbwegs bemüht. Wir haben (+ 1 Flasche Wasser, + 1 Flasche Rosè Wein) 77€ bezahlt und sind etwas enttäuscht wieder gefahren.

Made the booking online which was quick and convenient.Service was friendly and efficient, food was great. The menu had lots of new dishes. There were 6 of us and we all enjoyed a range of food. The risotto balls and pate were the highlights of the starters. The chicken on risotto was delicious. Both the lemon tart and the meringue were great choices for dessert. The bill for 3 courses each and 3 bottles of wine worked out at a reasonable £35 per person.We'll definitely be back.

As our local, Luigi's starts with a plus point in terms of convenience but this is added to with their new menu which is really good. We have been twice in the recent past and the service is excellent - the young waiting staff are attentive and unfailingly pleasant. Niamh remembered our coffee preferences from one visit to the next which was very impressive given how busy the place is. The restaurant is full enough to have a nice atmosphere without being too noisy: prices are reasonable both for the food and the wine.

The food is always good here and they do vary the menu. They also offer specials of the day and they are delicious and it is nice to have something extra to the menu. The staff are friendly and helpful. I will definitely go back again.

Read Tam Cowan's report in the Sunday Sun...28/30 and in 4th place. It sounded good and as I only live 3 miles from the restaurant we hopped on the bus for the short journey. Emailed our booking 'romantic table for two' and low and behold that is what we got. Very friendly service and a lovely bit of banter with the waiter/manager (I think).The service was quick, smart and efficient. The house wine 14% shiraz/merlot was £17 and a very pleasant wine indeed. The toilets, décor and furnishings were excellent. The food was beautifully presented and the many choices were all competitively priced. I am not a huge fish fan but the makarel on a beetroot and rice risotto was out of this world. We were very happy with everything about the restaurant and will certainly be returning. Thanks to Trip Advisor I am now not giving negative reviews as all the restaurants are deservedly being recommended by fellow advisors. Keep up the good work.

evening meal here recently was lovely a favourite with my daughters and husband, staff are really most helpful.

Very good menu and a selection of food to suit everyone from Steaks, to fish, Pasta and Pizza. Try the sharing seafood platter.

I have been to Luigis numerous times and always found the food beautiful. On this occasion my fiancée and I had wonderful starters and Fillet steaks. The service was brilliant and food by far the best steak we have had for a while.Although we are local we don't eat out regularly, and when we pick Luigis we are never disappointed!

Fancied dinner out midweek and tried our local Italian. Very impressed with the new menu. Lots of lovely choices at reasonable prices. We enjoyed the langoustines for starters then the lemon sole for main course- cooked beautifully! We had an offer of 50% off main courses which made our meal even better! We will return.

Went for our complimentary anniversary meal. Staff were very fast and very polite. Food was superb, left feeling presently full :-) only regret is we didn't have any money to tip the absolutely smashing service. Will definitely be going back and recommending to everyone.

We had a lovely meal consisting of Minestrone Soup which was exceptional. We shared a seafood platter and it was so fresh and tasty. The menu varies and the Steak dishes look amazing but alas will have to wait until we return. Service was first class.

Me and Al (my mate ) go here regularly we always have the ten quid pizzas and a glass of wine, it comes to about £32 which is good value. There are usually some oil industry losers ther (apart from us) and it is entertaining to listen to the as they get drunk whilst trying to chat up some female client/workmate. as their chances are diminishing they get bolder and more boastful. It is a great place to have a business meal if you are a pretty woman and the bloke is a sad but rich divorcee from one of the big four.

DO NOT GO HERE! Service is very slow. Staff were very rude! Took away food whilst it was still being eaten! Asked for water and took them about 30mins to actually serve it (bearing in mind the restraunt wasnt busy)

First time visiting this establishment and unfortunately the last.Just so average it falls into the typical oilfield-driven restaurant of which there are so many in Aberdeen and its surrounds.Interior is quite nice and it is comfortable but on this Monday night (this week) it was almost empty. There was nothing to get enthusiastic about with the food and we actually had a bit of a laugh with the waiter when the special soup was announced as Cullen Skink. Not exactly an Italian delicacy plus it was so watery that my guest struggled with it.He also really struggled with the pizza he ordered which looked as if it had curled up and died. A valiant effort was made to eat it but it was too dry and unexciting to finish. He was too nice to say it was awful and ended up with the remains in a doggy bag!!My seafood linguine was just a large lump of linguine with a few (OK) prawns and some hideously overcooked mussels and the like. We both admitted we could have done better ourselves. That is the really annoying bit.We will revert to our usual haunts - Paldinos or Borsalinos or even the Fourmile Inn.

The menu choices are very wide. The food was excellent and the staff were very attentive, pleasant and helpful. The menu is split into sections of different food types to make it easier to make your choice as there is an abundance of delicious food to choose from.

Around 20 members of the Westhill Camera Club went to Luigis the week before Christmas for a prize giving dinner. We all agreed that the food and service was excellent and would gave no hesitation in recommending this restaurant to anybody.

Good selection of dishes on each course with an authentic taste of Italy ,served in a pleasant surrounding.

Disappointed with the meal. Service was bad, had to ask for extra menus and drinks. Waited ages for order to be taken. Starters arrived and everyone was delighted with these. Hoped it was the start of a great meal. Waited around 30 minutes for our main courses which were average. Lasagne was almost burnt and pasta was completely overcooked. Just not the standard we expected. However the pork fillet was great. The supervisor took the lasagne off the meal and tried to tell us it was extremely busy. Well with over 15 years hospitality background, this was not a busy restaurant considering it was only half open. Waited so long for the bill and card machine again. We will not be returning as it took the fun out of my sisters birthday. I will say though the waiter was extremely nice and tried his best.

Has to wait ages to get seated in this small place the smell of cooking fish was almost over powering and we almost left to get some fresh air.Food was no more than average at best.Staff were attentive but that did not improve the food offerings.

Had an excellent time here, the food was lovely as well as the atmosphere.Staff were all very kind with a good knowledge of the menu and willing to give informed suggestions.Would thoughly recommend to anyone

Visited here Thursday 20th August at about 8.45 pm. When we arrived we stood and waited for sometime before someone came to check us in (the staff should pay more attention to the front of desk). We were seated and served quite quickly which was a bonus. We ordered the seafood sharing platter and it was delicious, very fresh and cooked to perfection. The service was a bit poor and could be addressed to make this a fabulous place to eat as the atmosphere and the food were very nice indeed.

Had a really good meal here tonight. Had the pre starter olives and feta followed by prawn cocktail and the anti pasti starters. I had lamb and the Mrs had the sirloin steak. All positive stuff from taste to the really nice lassies serving and the staff chat on bra sizes was a nice distraction from the pi@sed up guests from the near by wedding! A little bit on the over priced side but that's what happens in Westhill. Fifth time we've been and no doubt be back again.

There were 10 of us ladies, so not the easiest table to handle but the staff, although young, were all excellent. They were very attentive and nothing was too much trouble. When the food came there were10 absolutely clean plates left when we finished eating, something I have not seen before. We all loved the food. Dessert and coffee was deliciously rich and a wonderful way to end the evening. This is a must visit restaurant. The prices were very reasonable for the quality of the food.

After returning from holiday we were dying for some home cooked comfort food, the Holiday Inn Aberdeen Westhill did the trick! All our meals were beautiful and really good portion sizes. The deserts in the cabinet are as amazing as they look. There was a carvery on that Sunday too which we will be going back to try!

Luigi’s offers a good range of local seasonal weekly dishes, . On this visit I enjoyed the following: to start, local and freshly caught Langoustine tails (simply cooked in garlic butter), followed by one of the best T bone steaks I have enjoyed in a hotel restaurant in many a fine year (for this I personally thank Neil the chef for his blisteringly good cooking skills)

We booked this last minute and were slightly wary, given the bad reviews. But we needn't have worried. The decor was nice and relaxing and the waiter Patrick was really attentive, knew the menu and was always popping back to check everything was ok. We had the sharing antipasto platter, which was great then I had the venison loin and Simon had the sea bass. The venison was cooked slighty more than I would do it, but venison is really hard to get right. It was beautifully presented and I enjoyed it. Simon said the sea bass was lovely. Will definitely be back.

We ate here twice while staying ay this Holiday Inn. One evening my wife & I both started with pigeon breast garnished with rocket, blueberries, raspberries & blackberries, followed by excellent tender venison. Another evening we had the best calamari we had ever tasted, tender not rubbery with a minimum of batter. Also excellent scallops, rib eye steak, lamb rump & pork loin. We also had attentive & efficient waiter service during our stay from the young team of Niamh, Gavin, Kieran & Andrew.

As part of the Holiday Inn this was up to similar high standards. We had the carvery which although there were only two meats offered was very good. The food was well cooked as were the veg.

Not for the first time a group of us chose to celebrate at Luigi'sAs usual there was a good choice and as there were 20 in our party we booked and more importantly pre-ordered in advance.All the courses were served efficiently by the waiting staff but it soon became apparent that several of the dishes were cold or certainly less than hot on their arrival at the table. My own Scampi & Chips were both delicious and piping hot but alas the peas were barely luke warm. I always assumed that hot orders should be served on plates that are so hot, the staff need to use napkins to hold them, but this last night was not the case with most plates being stone cold. At part of such a prestigious hotel chain the above lack of attention to detail in Luigi's was very disappointing.My initial thoughts were that on the evening the chef was possibly absent, but if he wasn't then he should soon - complete with he P45. The serving staff should have also been aware of this lack of attention to detail and made a member of the hotel management aware of the issue.This poor standard needs to be addressed and quickly.

Menu could be better but the food is good. Needs moron the menu as it is very limited.Service was good but it seemed very quiet on the night we were there.

Try the fish its great they also do skinkin the bar you have to try it it's a speciality of the area

The starters and wine were very good.The Main Courses were inedible and were sent back.I could have made better at home with a bottle of Dolmio Sauce.Shame because the restaurant next door is very good and use regularly!

Over the years we have dined here and it is a shame to see it get worse and worse. The time before this we decided to stop going, however son and daughter-in-law suggested we give it another go. Well, the same problems remain. Service is extremely poor, and at one point we could not see anyone eating! Guy in suit came over and apologised for the delay (by the way...it is 8pm on a Saturday night) and we heard him say the same to other tables. Food, when it finally came, was poor. My salmon was massively overcooked, wife's veal covered in oil/fat, daughter-in-law's chicken small and son's liver looked overcooked. We decided not to stay for dessert or coffee in case we risked still being there when breakfast started. I agree with other comments that this place thinks it has a captive audience in Westhill, and why should it bother. I am sure that it is happy to have the rooms filled with oil industry workers who simply drift downstairs at night to eat here. By the way...fillet steak is £33, plus the sides! If the kitchen can't turn out our meals properly I would not risk paying for a fillet steak.

Chosen for its local aspect and menu choice, the visit was to celebrate my daughters 21st with family and friends. Despite booking in advance to ensure we could cater for the occasion, a disabled person and an elderly person, the arrangements fell flat from the start as did the table decorations. The food was rather lack-lustre, slow and service indecisive. The end of the meal resulted in three of the party suffering 'tummy troubles' and NOT alcohol related. Address was requested after a complaint was written to the hotel, however this was met with a dismissive apology that was far from sincere nor accepting of any complaint. Unfortunately, similar poor service and unsatisfactory food in the hotel's sister restaurant the Glentanar, have discouraged us from further visits. I will however give due credit to the restaurant manager at the Glentanar for not charging for a returned starter and applying a discretionary 25% further discount for a protracted and unsatisfactory visit.It is unfortunate, as the area is affluent and the local position should save travelling 10 miles into the city. Captive markets can soon become unforgiving. Let's hope that this has just been bad luck..twice!!

Fine Italian Dining with very good tasting food.Very good value for money!The kitchen response time is very quick too. The staff make it really addictive and keep you coming back.I will return to eat here.

Didn't enjoy our meal here. Tomato gravy lacks flavour. Unfortunately I had a double dose of this as I had minestrone followed by lasagne. All made with the same lack lustre sugo. Bad choice

Friends and colleagues chose to meet and enjoy our Saturday evening meal together, especially as our co ordinator was celebrating his 50th birthday.We had pre booked a table for the 12 of us - we sat down ordered drinks and our meal choices. The staff were very efficient and attentive, the food was tasty and imaginatively presented. The `Set price for two courses` suited most of us down to the ground...others went for three courses!We enjoyed the occasion & evening as a whole.Great choice of venue!

Had a mid week meal at Luigis and were really impressed. We hadn't been there for a while and were pleasantly surprised by the standard of the food...quality and presentation. The monk fish with saffron and vegetable risotto was delicious, as was the orange tart with dark chocolate sobet. The decor and atmosphere in a hotel restaurant is never going to be as good as other restaurants, but Luigis makes the best of the space they have with comfortable seating and well spaced tables.nournwaiter, Andrew was really pleasant and served us well.

Dinned here on my own (business trip). Wanted an early quick meal as I was visiting relatives later.Warmly welcomed an shown to a nice table. Waiter took my drinks order and brought it quickly while a looked through an interesting menu. There were only 4 table filled and the young waiter was attending to all of them while 3 of his colleagues stood and chatted an made jokes.I made my meal selection and laid down my menu and watched these 3 members of staff, it was obvious that they had noted that I was waiting for service but they were trying very hard not to catch my eye.Eventually the original waited took my order and soon after my started arrived. Just as one of the 3 skivers decided to offer me bread and olive oil while I waited for my meal to arrive.The food itself (both starter and main) was excellent in a nicely laid out restaurant with a far atmosphere.However when the are charging £30.00 for 2 courses (not the dearest) and a soft dring they need to work on their people skills. I handed in a comments sheet I wonder if I will get a call, I won't hold my breath.

We dined, last night, in Luigi’s “Italian” restaurant in the Holiday Inn, Westhill.The restaurant has a pleasant atmosphere, is well designed, light, airy and comfortable. Staff were friendly and polite. But, service was slow and not proactive. Long delay between first and main course, and further delay waiting on side orders. Also, a request to substitute Penne Pasta instead of spaghetti with my main course bolognaise (which has not been a problem in other restaurants, “Italian” or otherwise) was not followed-up. The concept of having parmesan cheese over the Spaghetti Bolognaise was not something our server seemed aware of. I had to call him back, and ask specifically for it, and then wait while he went to find it. Similarly, I had to request Olive Oil, and was given Rapeseed Oil, “because it was all they had!?” Our first courses were tasty and raised expectations for our main course, but we were then disappointed. The Bolognaise was, at best, average, and my Wife’s chicken meal was nothing that would entice us back.So, although presented as an “Italian” restaurant, it is something of a masquerade, and really appears to be just an ordinary Hotel restaurant. So, for a genuine Italian meal in Westhill, I shall instead go to Mama Mia’s

We dined, last night, in Louigi’s “Italian” restaurant at the Holiday Inn, Westhill.The restaurant has a pleasant atmosphere, is well designed, light, airy and comfortable. Staff were friendly and polite. But, service was slow and not proactive. Long delay between first and main course, and further delay waiting on side orders. Also, a request to substitute Penne Pasta instead of spaghetti with my main course bolognaise (which has not been a problem in other restaurants, “Italian” or otherwise) was not followed-up. The concept of having parmesan cheese over the Spaghetti Bolognaise was not something our server seemed aware of. I had to call him back, and ask specifically for it, and then wait while he went to find it. Similarly, I had to request Olive Oil, and was given Rapeseed Oil, “because it was all they had!?” Our first courses were tasty and raised expectations for our main course, but we were then disappointed. The Bolognaise was, at best, average, and my Wife’s chicken meal was nothing that would entice us back.So, although presented as an “Italian” restaurant, it is something of a masquerade, and really appears to be just an ordinary Hotel restaurant. So, for a genuine Italian meal in Westhill, I shall instead go to Mama Mia’s

Like i have put in the title, everybody was organised, experienced and did the job very well. Very clean restaurant and had a lot of choice. They also do meals deals which are well worth the money.Food was served with very good presentation and tasted superb. Would go again if i was in the area.

Was quiet when we went at 6:30 on a Friday. The service was fast and friendly. The food was excellent,he Pesce pizza was brilliant and very tasty. Partner had lasagna which was good also with lots of cheese. Complimentary Bread and oils were nice.

Went this weekend with the Mrs having been before. Drinks took forever and that set the tone. Ordered the special which was a small fish dish. Just not blown away with it at £20. This dish came with asparagus which was well burnt and this was pointed out to the waiter. (We did have a go at because we were hungry). Chefs apology arrived soon after. I could go on but the general feeling of a manic short handed team probably sums it up. In fairness, the staff were decent but I won't be rushing back. I have the feeling that this establishment knows full well that there is a large customer base in the area who will provide an almost guaranteed footfall. Buck up and don't take people for granted.

Just had dinner at the restaurant. Everything at very high standards. Beef fillet very good cooked and served. Soup of the day delicious. Service nice and helpful.

The red carpet was just being rolled up as we arrived at the Westhill Holiday Inn – the last of the evening guests for a wedding at the hotel had arrived, and a piper was tuning up in the foyer.The hotel and car park were clearly busy, and Luigi’s was about ¾ full. We’d booked out table and it turned out to be a large table for the four of us in a quiet corner of the restaurant. I really do welcome the way Luigi’s don’t pack in more diners by placing the tables far too close together, (as many other places do. We want to hear our own conversation only, not the chat from adjacent tables).We ordered out drinks and studied the menu – I think there is a fantastic range of Italian food on offer here. It’s very hard to choose, as almost everything tempts me.Our drinks arrived with a choice of lovely breads, served with a selection of four different olive oils, but I asked for butter. Have never got into the bread and olive oil thing, not even in Italy! The guys ordered a bottle of the Chianti at £19.50. I had just a few mouthfuls, as I was the driver, but it was an excellent wine. We ladies passed on the starters, but the men folk chose Antipasti Luigi’s at £6.75 and Frito Misto di Mare at £6.50 as starters. Both looked good, but the Antipasti was deemed the better deal by the Frito Misto eater. My husband chose an Italian Casserole, the other gentleman the Duck dish, (neither of which are options on the currently displayed online menu, so can’t give prices), and both us ladies chose the Buttered Monkfish and King Prawn Kebabs on a bed of Saffron & Vegetable Risotto at £16.95. The casserole was deemed a little disappointing, but we adored our Monkfish & Prawn dish, and the duck was good.As big fans of veal, my husband and I had arrived for our dinner with that in mind, so we were a little disappointed to find not one veal dish on the menu. Having said that we found on a recent 8 day holiday in Italy that pork seems almost to have replaced veal nowadays. For desserts we had a Sicilian Lemon Tart, a Trio of Ice Cream and Sorbet served with a coulis in a shot glass at £4.95 each, a Trio of Desserts, which comprised a tiny Sticky Toffee Pudding, a small slice of Lemon Tart and a shot glass of Creme Brulee at about £5.95, and the platter of Italian Table Cheeses at £6.95. All were very much enjoyed.We had asked for water early on after we arrived, and had to ask again a second time, so it subsequently arrived after we’d finished eating, but I certainly wanted it even then, but should have been remembered far earlier in our meal. We finished with two double espressos and a peppermint tea. With a Spree Voucher valued at £13.95 off the meal, our bill came to £110 for four, which included another red wine, a beer and three soft drinks too. The service was okay to begin with, then very slow for a good part of our meal, and then we seemed to be inundated with enthusiastic waiters and waitresses near the end of our evening – possible as we had a satisfaction questionnaire to complete! We accepted the delays as the four of us were catching up on about 3 months of news and chatting a lot, but our friends pointed out that if there were just the two of you eating, the delays and slow service might seem far longer, and far less acceptable. My only other minor gripe with the hotel is that the female toilets for diners are shared with party-goers as they are right beside the function suite. On arrival at the hotel, I found it almost impossible to access the loos as a reception table with champagne was set up for the wedding right outside the door to the ladies, and dozens of guests were milling around there in all their ‘special occasion’ finery, while I was in a lambswool jumper, trousers, boots and outdoor coat! Not only a clash of dress, but they were all commandeering the area to form themselves into some kind of guest procession for entering the function room along with the piper, and seemed reluctant to move aside to let me past. I wish there was another toilet for dinner guests, as I’ve encountered this same issue before.

We have had lunch here on many occasions and enjoyed it very much. The staff were polite and helpful and we were served quite quickly. The only bad thing about this carvery is that the gammon is salty and the red cabbage had too much red wine in it for my liking.

Dined at luigis on Friday 10th of January as a party of 4 and what a treat this was. Our first time dining here as we usually dine at the Glentanner bar and we will be back. From the lovely attentive service from our waitress to the great food especially the Salmon with pesto mash which Is a definitely must try. look forward to returning very soon !

Food not defrosted and cold. Service dreadful. Gave this another try and once again dreadful. Food once again cold and they failed to even offer the fundamentals such as parmesan cheese and provide sufficient cutlery.

Seafood and steaks are superb, seated in a booth it made for a very relaxing and enjoyable meal. Good selection of wines and prices while not cheap are in line with what you would expect to pay for a good meal in Aberdeenshire.

Used to go at least every 3 weeks here till I invited 6 guests to eat there telling them it was great , well food came out at different times , when the lasagne eventually arrived it was frozen in middle , they took it back and by the time they returned it was burnt and roasting that u could not eat it also everyone else had finished , no apologies just the bill , no more return visits for me , have never felt so embarrassed in front of my friends

What very attentive staff. My partner and i could not fault them in any way. The starters were great and the main meal was even better . I was so full i couldnt have a dessert. Shame as i really fancied one. There was great choice on the menu,s and i would love to go back really soon.

Dark light made it difficult to read the menu, pre starter of bread and olive oil was appreciated. Reasonable value for money but excellent and attentative service, nothing too much trouble