Lochside Restaurant in Highland

The restaurant is overpriced massively. We ordered mussels for main (£20). No chips, no bread these were £5 extra each for tiny portions. The bread was three tiny slices of sourdough with oil and butter…. that you don’t need to mop up the mussel juice. People on the next table ordered sole. It came with no veg, no chips…. They had to get that whilst the fish was getting cold. Be warned, check the menu carefully everything is an extra, resulting in a huge bill.

Food is too overpriced for its bad quality and lack of imagination. We have ordered a sharing plate of camembert cheese for two for £20 as a starter, and it was accompanied by breadsticks, bread, onion chutney, and a sad looking salad on the side. We also took a ham hock terrine to try something different. The terrine was nice but as well was accompanied by the same sad looking salad and 2 dollops of sauce, which was bland. For the main course, you'd expect that a £30 steak would be at least a 10oz steak, but it was 8oz. The rest of the options on the menu didn't really piqued my interest as it all looked really unappetising on paper. The steak was undercooked, and the initial blue sauce I ordered tasted like it was made without the cheese itself. The peppercorn sauce, which was one of the alternatives, was also lacking in flavour. It was accompanied by soft fries and, again, the SAD salad. The chicken milenese was so dry bland. Overall, for a £135 bill at the end, I would honestly say it's better if you just stay at home and order a takeaway. Or if you want a nice place to eat, then steer clear from this restaurant as it's just here to take your money and leave you with an unsatisfactory experience.

This represented the most expensive evening in Scotland thus far in terms of food, with a total cost of £242 for four people. It was also the least satisfactory dining experience. The spinach served with the steak was found to be excessively salty. The fish ordered by my wife arrived 15 minutes late, with just an apoligize. The staff demonstrated a lack of training and preparedness, which led to an inappropriate response, namely none. (I am permitted to comment on this because I am professionally involved in similar situations.) The beer I ordered, which I did not enjoy due to a lack of expertise, was replaced with a Chianti after approximately half an hour, but it was also slightly too warm. It is not the responsibility of the restaurant to regulate the behaviour of its patrons. For example, it is not the restaurant's fault that guests wrap their bare feet in a towel at the next table nearby or that others squeeze their potatoes in paper napkins before eating them. The location is idyllic, situated in close proximity to the water's edge. However, the presence of a sticky tablecloth has detracted from the ambience. Based on our experience, we are unable to recommend this restaurant and have no intention of returning.

Nous étions un soir au restaurant. Nous avons été très bien accueilli, personnel compétent et sympathique. Une exposition exceptionnelle sur le lac. La nourriture était de qualité et l'offre alléchante.

We could not thank the manager Jose and his team enough they all went above and beyond to make my daughters and son in law wedding day amazing they went that extra mile and we so so much appreciated all you did for our special day I would highly recommend isle of Glencoe thank you so much Christine o Connor

This is a converted hotel. No elevator so you have to drag your bags up stairs. The small young lady at check in did offer to take our bags to our room but I refused to have her do it. The food was good. The scenery was spectacular. I would stay here again.

We stayed here as a group of 15 for the MG Owners Club Northern Ireland. The rooms were modern & very good - comfy beds, good bathrooms with incredible loch views. We had group meal, which everyone enjoyed. A special shout to David, the restaurant Manager who ensured everything was excellent. The bar has good choice of whiskeys & wine - what more do you want! The breakfast was good, with fresh fruit salad & hot choices to suit all. Car parking was excellent, which is essential for classic cars. A lovely walk in front of the hotel with stunning views - sets you up for the day. All in all, I would highly recommend Isles of Glencoe Hotel

Bit mixed: the view is undeniably epic,and the trio of fish dish was excellent. The side of parmesan truffle chips was more potato than chiplike, and at £4 a bowl I would expect better. My dining companion's superfood salad was middling rather than inspired. Overall the menu is overpriced, as is the hotel, but pleasant enough. This is the sort of place people who don't care about money go to when they are making do... for those of us who don't usually plonk £30 on a main probably want more quality cooking when we do go for it.

Great location and views , most excellent . Rooms are sparse and I would say the most over priced I’ve stayed at for many years. I can’t remember the last time I stayed in a hotel where the carpet was actually thread bare . Food is average and again very over priced . Pool is tired and maintenance is poor

This hotel needs major renovations. Everything is old, dirty and staff doesn't care. We stayed one night and we ate dinner and breakfast the breakfast buffet was dirty, coffee was cold and looked like mud. I would not stay here again.

The location of this restaurant is great. People are kind .However to improve: Drinks came 5 minutes after! we got the food! Food is OK however coffee was cold. Regards Ad Laven NL

I booked the restaurant for 6pm on the 14th March as my partner and I had a wedding the next day and were travelling with our 10 month old baby and my partner's parents. The menu looked great and catered for the vegetarian, pescatarian and carnivores in our party. We arrived at reception and spoke to the lovely receptionist (Tahmina I believe her name was) who kindly told us our booking was there, and we could leave the pram in the corner of the lobby as we requested. She was so kind and welcoming and advised us to go through where the staff would greet us. My partner's father went ahead and I followed behind noticing an issue as I overheard the waitress saying she couldn't see our booking. As my partner's father is elderly I wondered if the name provided had been incorrect. I explained that the booking was under my surname and said to the waitress the booking was in the system for our 6pm slot when we checked in at reception, so it might be worth speaking to her colleague there. I was met by a tirade of aggression, which I have never seen or been exposed to. I was asked to view her system "you can check yourself the booking isn't there". I explained I had booked it two days ago and again, that her colleague had seen our booking when we had checked in at reception. (Bear in mind the restaurant was not busy) Eventually the waitress marched us over to a small table of four and told us (very aggressively and angrily) that we would need to wait whilst she put cutlery on the table. With a 10 month old, this was even more challenging and the whole feel and excitement of the meal and our family break had substantially reduced. I was feeling stressed as I could see that there wasn't enough room for us all plus our little boy and a high chair, when there were large tables available nearby. After sitting down, the waitress came over again angrily stating "the reason I couldn't find your booking was because you said 4 people not 5". I calmly explained I had not said the booking was for 4 people, I had said the name it was booked under and the time. She responded that "someone had said 4 people" which was a bizarre thing to fixate on, especially as most bookings are retrievable by name. I told her that we had been made to feel very unwelcome by her manner. At this stage I do regret not walking out, but with a hungry little boy and in a remote location we had no other options. The food itself was good although pretty expensive, and the waitress did warm up eventually and offered our little boy a children's activity pack which was nice. However for me the whole evening had been ruined. It was stressful and so cramped at the table (on an evening that was clearly not fully booked) The gentleman who served the food was kind and efficient though but we still left feeling pretty low about the whole thing. Tahmina and the waiter who served the food are the reason for two stars, it would have been one star without them. And to my horror, when we got to our air bnb and I looked at the receipt, a 10% discretionary gratuity was put on without informing us. After the challenges of this evening on what should have been a happy and relaxed night, I was really disappointed that this was deemed an appropriate thing to do. I will be making a formal complaint when I have the time and energy as I would hate for any family to feel as unwelcome as we did. Having working in the industry for many years, I do appreciate times can be tough and customers can be difficult but this behaviour and treatment we received was horrifying especially as it was completely uncalled for and ruined what should have been a special evening.

Awful restaurant. Food was disgusting. Kids menu consisted of frozen chicken dippers, scampi - I asked if this was frozen and was told no - it definitely was. My son has a milk allergy and was told the scampi would be fine for him without tartare sauce, it still came with the tartare sauce and I’m not sure she or the kitchen actually bothered to check as he ended up with an upset stomach. Kids tomato soup starter had a handful of pepper dumped on top, not exactly suitable for a 1 year old. Beef burger was vile. Couldn’t eat it. Nobody asked if food was ok, even though when he cleared the plates mine was clearly barely touched. Then came with the bill, waited till we’d paid then said “was everything ok yeah” and couldn’t have been less interested when the answer was “no it was horrible.” £18 for an inedible burger and my 1 year old most likely given his allergen. AVOID.

J'ai un peu tout lu sur cet hôtel dans les avis, on avait donc un peu d'appréhensions avant d'y arriver. C'est vrai qu'un peu de travaux ne seraient pas de top mais rien de dramatique pour autant, l'emplacement est très bien pour se balader dans la vallée de Glencoe et à 50 mns de Glenfinan, la vue sur le lac est très belle et appréciable au petit déjeuner le matin. Le petit déjeuner est copieux sous forme de buffet, nous y avons manger les 2 soirs pour un prix raisonnable et des repas de qualité, service sympa et efficace. La chambre était sympa, propre dans l'ensemble (avec quelques imperfections), nous en avions une juste au dessus de la chaufferie (206 de mémoire), donc avec un bruit de fond la nuit qui peut être gênant. C'est un hôtel familial qui peut être bruyant lorsque les enfants jouent, nous avons parcouru l'Ecosse dans des ambiances feutrées et calmes, là, on sentait bien que l'ambiance était familiale, il faut le savoir. Rien de fou au niveau esthétique et du charme Ecossais mais notre séjour de 2 jours n'a pas été désagréable.

Visited this restaurant for a late lunch. No patrons or staff in the restaurant on arrival. Waited around 10 mins at hotel reception but the girl was busy attending to a couple checking into their room. Wandered again into the restaurant, heard voices and got seated for lunch eventually. Limited menu however the fish and chips was excellent! Mushy buttered peas were delicious and a small side salad was nice £18 each and 2 soft drinks, total around £43. Asked for the bill from a very pleasant waiter however 15/20 mins later no bill, no sign of any staff …. again. Located another receptionist who was eating at the reception desk when a server appeared. CHECK YOUR BILL ! The bill had a discretionary gratuity added of 10% , we asked to have it removed. We will decide what size of tip to leave and who will get it , not the hotel . The hotel externally looked good, once inside it needed work - wrinkled carpets, tape holding the carpet down. Not a good look so not so sure about staying there. Would visit again for the food not for the service .

The hotel is okay, but not sure we would return. Walls are paper thin, the carpet is worn. The service in the restaurant isn't anywhere near as perfect as the view. The food is ok. We found the maitre d'hotel very nice, however the wait staff were grumpy and seemed irritated and overworked. The food and beverage manager was only pleasant when time came to pay the bill.

Restaurant et hôtel trop cher par rapport aux prestations proposées . On a eu l’apéro en même temps que les plats et le vin blanc , c’est dommage pour un établissement comme ça . On a pris les linguinis et peu de doute que ce soit vraiment frais on a l’impression que c’est du surgelé pour que cela arrive si vite après la commande. Pas de peignoir pour aller à la piscine . Bref, pas top.

We arrived mid afternoon for coffee and tea, the grumpy bar man was most unhappy about us being there, as a coach party had apparently just left. We found our own menus, sat down for a while with no sight of waiting staff, in the end we gave up and left, finding Crafts & Things Coffee Shop, which was fantastic.

Tres bon dejeuner au bord de la mer.... service agreable et assez rapide... bien presenté et bien cuisine..j ai adoré mes gnocchi creme a l ail...salle face a la mer....bon dejeuner en couple

We arrived at 5pm for an early diner and the services was horrible. Not once did the waiter ask if our food was OK and we had to ask for the bill. We both had the burger the meat was chewy/ rubbery and the burger as a whole had little flavourful. 40pound for two burgers meals and a soft drink is over priced. I would never visit here again.

Particularly for the price, I was disappointed in the experience at this hotel. The restaurant, as others have mentioned, is overpriced. The food is good but not great. The tables are frequently still dirty and sticky from prior guests. Housekeeping didn’t make it around until we were returning from your day out. The breakfast buffet is large but not particularly good either. Someone gave a very accurate description of the egg prep as being insulting to the chickens who made them - this is true! There are some basic things I think this hotel is missing which would make all the difference. Noise at night was loud - lots of running and yelling in the halls then stomping above. The location is picturesque and there is a short walk around the hotel along the water that is really worth strolling after dinner one night. Our room had a great view and was very clean on arrival.

Hotel situato alla inizio di una splendida valle e proprio sul lago. Dalla camera affaccio diretto sull acqua. Ristorante buono ed elegante, certamente piuttosto caro.

Wunderschöne Lage direkt am See, das Essen mit Blick aus dem Wintergarten, etwas Besonderes. Danke an Christina, die uns immer mit Cappuccino zum Frühstück verwöhnt hat😊

I came all the way for the coffee only and the view , the service really bad plus the waiter ignored us although we only requested coffee , worst service ever when he finally bring the coffee he dropped it in the table the coffee spilled??? When we asked to change the coffee they ask us to leave the restaurant?????

We booked a celebratory dinner at the Isles of Glencoe with a group of 20 family and friends and a number of our guests had specific dietary requirements. The events, reception and kitchen staff ensured that our needs were met by creating a menu for our meal that catered for all of our needs. We were made to feel very welcome, the food was excellent and the service was friendly and very efficient. The setting of the hotel is spectacular. I highly recommend dinning at the Isles of Glencoe, whatever the occasion.

What a wonderful experience!!! This hotel is accommodating in every-way!! Our daughter married in Glencoe and we had rehearsal dinner at the isles and half our party stayed here. They met every requirement and request we made. Centrally located a grocery store within walking distance and Ft William just an 8 minute drive.

Endroit magnifique, personnel hyper serviable. Diner et petit déjeuner extras. Bref à ne pas manquer sur votre route.

I booked the night away for my partners birthday as Glencoe is his favourite place. We enjoyed so much we rebooked for a longer stay in a few months time. Staff are lovely, the facilities are clean & the view is to die for!

Excellent. I stayed there for many nights. I am impressed with this three star hotel. Pros: - the view from the bedroom is super nice - spacious, functional, and clean room - Overall service is good and the staffs are professional, helpful, and friendly, especially...

I had souo of the day sweet potato red pepper and chilli soup, chunky bread and my husband had minute steak sandwich with chips, was a very tasty lunch and reasonably priced. Lovely views from the conservatory. Thank you

Amazing staff, extremely friendly and welcoming environment. We booked a couple nights for My birthday weekend and were pleasantly surprised with the service and overall experience. Would highly recommend this location!. Lynn the hotel manager went out of her way to accommodate us and help...

We had read so many negative reviews of this hotel on the run up to our stay. We just didn’t know what wee were in for. We were greeted with a blonde Romanian girl in reception upon our arrival late on a Friday and received...

I was not impressed by this hotel at all I paid over £300 for two nights and the service and quality of the hotel was terrible

Stayed one night . Reception area unwelcoming , lacked soul and wet towels everywhere mopping up the leaks looked terrible!! Room very average not been dusted for weeks. Evening meal was lovely but breakfast was canteen like . Overpriced overnight stay. We should have returned...

Had a terrible meal at this place today. Burger was cheap garbage looked like from a freezer shop couldn’t eat it disgusting. I would have complained but couldn’t find any staff to speak to had to go looking for someone to pay our bill so...

Good restaurant for dinner and breakfast. Average hotel stay, I would equate to a holiday inn express. Nice surrounding area for a walk, picturesque setting along the water.

Great location, bad hotel, good restaurant, horrible stay. That’s a short for a long story. I’ll try to be neutral and honest for the long story. We stayed 2 nights, and paid 279£ per night for a 3-bed-room. Plus: Excellent location on the lake, very...

We came for an afternoon tea on our last day before heading home. Overall it was a nice afternoon tea but at the time of booking we had made them aware of certain dietary requirements and unfortunately these were not taken into account. This may...

The atmosphere is quiet elegance (at least until the restaurant fills), and we enjoyed gazing out at the lake and hills while listening to soft music. Service was good, even as it got busier, and the food was very tasty. My starter of mussels was...

Only had coffee and crisps sitting at the loch side but what a wonderful setting! I think staying at this hotel would be a very pleasant experience.

Uncourteous staff, we visited at 7 pm, there were around 30% tables which were occupied.The waiter was very disrespectful, he told us to leave as the restaurant is very busy with their current guests.Avoid going there its a waste of time and humiliation.

Christmas away with the family couldn’t of been better. The staff were amazing from start to finish. Room was immaculate, views were to die for and the atmosphere was great. Have a boy of 14 and 10 and they have loved every seconds. Meals have...

After asking for drinks 3 times we had were halfway through our meal before they arrived. Chewy overcooked chicken breast smothered in black pepper had a bone in it! And although allergens listed on the menu, my chips had obvious fish batter amongst them which...

Had an amazing stay at the Isle of Glencoe , from start to finish the staff where amazing, the room was gorgeous and Big Gary on the bar made the experience even more enjoyable with his banter, local knowledge and attentive service. The food was...

What a terrific hotel. The staff could not have been more attentive if they tried . Nothing was too much for them . The rooms were fabulous and we had our dog with us and the room we had you could let him out of...

One night in this stunning location. All staff were helpful and friendly. We had a room with a loch view and a little patio with table and chairs. Room well appointed view to die for. Evening meal was amazing and again staff were excellent. Gary...

Very friendly hotel with a happy and relaxed atmosphere. Very helpful staff. We would definitely stay again. Welcoming open fire in the dining room adds to the cosy feeling. Dog friendly

We were seated in a bay window with a great view of the loch. Afternoon tea was served promptly and was delicious. Good selection of sandwiches, warm freshly baked scones with cream and jam and lots of macaroons, cakes and chocolate tart. Service was excellent.

It feels pretty arrogant that a chef and restaurant in this day and age still refuse to put even one vegan option on the menu. Wake up guys. You have the potential to be better. You clearly have a creative kitchen team, challenge yourselves to...

We eat here whilst staying, and felt the food was quite average but was charged at high prices. It was more like cheap pub food, which would be fine if it wasn’t at such a price.

For this price (roughly 400+ £ per night on the weekend) but you got a normal room with no air condition which turns out that we need to open the window and invited midges to bite at night. The bed was not comfortable and the...

Stayed with husband, 10yr old child and our dog. The location is absolutely breathtaking, on the banks of Loch Leven with a mountainous backdrop- seriously you couldn’t tire of the views. The room was spacious, clean and well maintained with stunning views of the Loch....

Stunning location, room and hotel in general were clean and tidy… Check in was effortless and staff were friendly and helpful so big shout out to tunde, Roman, stela and Jonny for the great service

There aren't that many hotels with a swimming pool in the Scottish Highlands, which might explain why this place is so over-priced. Having said that it is quite a nice hotel, the views over Loch Leven are stunning, and the staff do their best to...

We stayed here 2 nights, we had booked a family room for 3 of us plus a dog. This was a double with a very small cubby hole with a bunk bed. The room was fine but extremely overpriced. We paid approx £680 for 2...

This hotel is in an absolute fantastic location and we did enjoy sitting on our rickety chairs outside our hotel room. But this does not compensate for a poor quality service, such as the “buffet style breakfast”. Not much choice and what there is, is...

We booked for dinner on a recent trip to the Highlands. Our reservation was for 8pm and we arrived a bit late after being stuck in traffic and heavy rain. On arrival, the bar man made us rather uncomfortable when we pointed out we were...

The main attraction of this restaurant and hotel is the utterly stunning location on Loch Leven. The food on offer is good quality but expensive pub grub. My wife had a perfectly acceptable pate and an excellent blade of beef. The desert was rhubarb and...

Hi have not seen rooms, but hotel has, all I can say, a wonderfull location, all covid rules are in place, nice menu shouldn't have to pay for potatoes, with some dishes, need carbs, to many snacky nibbles on offer, your in Highlands, crab cakes,or...

First stop on my NC509 adventure and what a great stop. Great hotel, friendly staff, good food, great views. Wish I could stay longer.

We decided for my wife’s birthday to have an Afternoon Tea, we seen it advertised but on booking told we needed to book in advance as they order things in. Luckily they could cater for us which was great. Sandwiches and cakes were outstanding and...

We stayed at the hotel before and decided to go for lunch while on the area. It was all very Covid safe and we sat outside just to enjoy the sunshine (you have to take the opportunity when it comes). We had a lovely lunch...

My wife and I booked a stay here to escape lockdown blues. The hotel is in a lovely location right on the banks of the loch. We were upgraded to a family room and had a great view from our room. Although very clean, I...

We stayed there for 2nights/3 days very recently . This is a great venue the hotel itself is very good , the staff were also very good . The selection of meals available was also good , BUT the breakfast on both days was Luke...

I’m currently staying at Isles of Glencoe with my fiancé, I have to say I’m a bit disappointed. It is our 10 year anniversary and my fiancé had asked if the staff could make something a bit special(he would have happily paid extra if they...

We booked for 3 couples and knew that the hotel was large and modern. The welcome on arrival was terrific from the lovely Scottish guy on reception, who was really tremendous throughout our stay. The room was fantastic: large and spacious, beautifully clean and comfortable...

Just got back from this hotel on what should have been me and my fiance's honeymoon but for coronavirus reasons we had to cancel wedding for second time but still decided to go on hols for three nights. The room was average for the price....

We booked this restaurant on the basis of overall positive reviews, the menu and picturesque location. However from the moment we sat down, we felt as if we were being rushed out the door! Our mains came within 5 minutes of us ordering them -...

I booked a table at the restaurant last minute for my sisters birthday. We were coming from Glasgow and spending the night in a local BnB. We were 5 mins late and the guy who signed us in wasn’t happy. I tried to apologise and...

Stunning location standard but descent food. Haggis Gnocchi is a must try for the novelty and taste.

Allocated "family" room with bunk beds not big enough for a family of 4 including a teenager with the bunk beds too small. Excessive noise created from room above due to "creaking" floor structure resulted in poor sleep during the stay which wasnt helped by...

We visited the restaurant (not as guests of the hotel). We chose to make a reservation for dinner and were shown to our table quickly on arrival. The restaurant had made provisions for social distancing between tables, however as a result, the room felt significantly lacking and hollow in comparison the other part of the restaurant in the conservatory. We ordered the haggis gnocci for starters which was nice, and both the meat & fish main courses we ordered were very delicious and well presented. The overall service was quick and friendly. There is a nice view onto the loch from the restaurant, if you are lucky to get a table near the windows.

We've just returned from a really memorable holiday in the Glencoe area. Hotel was good- easy to find, decent breakfast, nice rooms and comfy beds. Staff v helpful. Evening meal was nice enough but a bit pricey. Lots of sanitiser, one way system round the reception and gloves/masks at brekkie with lots of the food cling-filmed and portioned up already. Gloves supplied. Met lots of lovely families while standing on the little pier outside the hotel. Lots of people wild swimming (mainly in wetsuits with PFD) and paddle boarding in/on the Loch. Giant connect 4 and Jenga which the kids loved. Hairdryer and iron on request. Bunk beds had these cool little reading lights for each bunk. Internet fine on the ipad but because it wants you to reconnect each day, my laptop didn't want to play ball and I couldn't seem to get it online. Not sure why.Minor gripes? Could have done with more storage space/hanging space (we were staying longer than most). I would probably add a pasta dish onto the evening menu- choice was maybe a bit limited. The weather was amazing so the rooms were on the warmer side (which I'm sure is v helpful most of the time, just not when it's 24 degrees... ). Places to visit- we went to these incredible beaches at Morar/Camus Daragh with crystal clear seas and white (silver) sand. Up the Nevis range cable car at Fort WIlliam, and of course walks up and around Glencoe.

This hotel is in a perfect location, you could sit outside or by the window all day. So tranquil.The staff would do anything for you, so friendly and helpful.On the time I was there last, it was just open after the lockdown and we felt so safe, the safety measures were on point, I was a little worried going at first but was put at ease. The rooms were amazing. They were big and spacious, the bathroom was great for me as I am a wheelchair user. So clean. I even got a ramp as there was a little bump from the patio doors - outside. The staff would honestly help you with anything.I also loved the gin and whisky tasting nights. Me and my Food was delicious. My parents and I want to come back later this year.

Great food, excellent staff and considering the world we are living exceptionally welcoming. After being turned away from a number of places due to Covid restrictions the Isles of Glencoe could not of been more welcoming. Friendly and funny staff, delicious food and a wide selection of drinks. Make sure you pay it a visit.

Had dinner in the restaurant of the hotel. The food was delicious and the staff very friendly! Would definitely visit again.

My mum bought me a 2 night stay here for my birthday on my hotel break.com which I highly recommended as you get a package deal. Postivies - staff gave me a card and bottle of wine for my birthday which was lovely, beautiful view from room, nice staff, food was tasty and the location was perfect.Negatives - terrible smell of dampness on our level (we were in 211) the smell was really potent and could even smell it in the room.Pool and jacuzzi was really cold and the beds were rock solid, I ended up with a sore back and shoulder. We had a good time nonetheless.

We had a pleasant stay at this hotel. Room on the ground floor had spectacular views of the loch. Staff were all pleasant & helpful. Food was great in the evenings. Breakfasts cooled very quickly. Bar had a good range.

Great trip away for two nights in Glencoe. Beautiful sights of Scotland with a beautiful location for our own little base. Brilliant location for road tripping and scenic walks. In addition, our stay was made even more special by the excellent restaurant staff, in particular, Roman. He made our dinner and breakfast special. Making sure my partner and myself were very comfortable and got everything we asked for. (Even my fussy food orders) Roman was also brilliant in his local knowledge in recommending activities for us to do during the day. Roman's wide knowledge of gins also had us trying out some we never would have tried. We would love to return one day!

its fun and going this summer and it going to be a trip to never forget thank you trip advisor for helping

This hotel has an amazing situation on the edge of the loch with stunning vista’s and is well located for lots of local attractions. It is however let down by a pretty mediocre restaurant and very indifferent staff. Struggling in and out with heavy suitcases, the staff watched with an air of mild interest whilst making no offer to assist (both arriving and leaving) and as there is no lift I thought they might offer to help the nine year old, they didn’t. The waiting staff told us the food in restaurant is pre cooked and therefore cannot be changed though they certainly charge as if it was fresh (go down the road to the pub for a much better meal). I could go on but I think the point is made however I did see my first ever wild otter in the loch whilst having breakfast so well done for arranging that! There are better options locally and I would seriously consider them.

Great view from the room over the Loch. Friendly staff & excellent food very clean rooms with comfortable bed & good value will definitely stay here again

Just returned from the Isle of Glencoe hotel in Balacullish. Had a great stay in a really nice hotel. Nice helpful staff( apart from one) .Situated right on the shoreline of Loch Leven with a picturesque view it was really relaxing to take a nice walk and then relax in the hotels pool and Jacuzzi.The food was really nice with a buffet breakfast and nice evening meal menu that changed once during our two night stay.The view from all or most of the rooms appear to face the loch, so waking up and looking out of the window whatever the weather is a pleasure and great way to start the day.Would really recommend the hotel and intend returning one day. Couldn't help thinking we had discovered a hidden gem with a very reasonable price for what was delivered.

Excellent menu, well proportioned and presented dishes, good choice of wines. Loved the Sea bass. Very reasonably priced

We stopped off here during our travels around the Glencoe area and I'm glad we did. We weren't here long but the food was amazing. Despite a bit of a wait to get a table even though it was really quiet we persevered and it was worth it. I had the Mull cheddar cheese and red onion chutney sandwich, my wife had the mussels and my daughter had sausages in Yorkshire pudding and everyone loved it.

We stopped for lunch on our drive form Glasgow to the Isle of Skye. The hotel had a lovely dining room in a conservatory over looking the loch. We were greeted, after a little bit of a wait, by a less than interested waiter, who told us "to take a seat by the window", it had a great view but we had to find our own way there. After an awkward wait we finally were given menus.

Gutes Preis/Leistungsverhältnis bei leckerem Essen. Vom Wintergarten aus wunderschöner Blick auf den Loch Leven.

We ate dinner there last night and it was amazing. The sea bass was excellent. We asked if they had cranachan and Roman asked the chef. Nori made the most wonderful cranachan! The hotel was lovely as well.

レストランの屋根がガラス張りになっているところに座らされました晴れてくると暑くなり少し苦しくなりまして。

Le point de vue de cet hotel est magnifique et bien placé en face de l'eau.

nice evening meal in a conservatory restaurant overlooking the loch, food well presented and efficient service. no complaints about the standard of the food or the presentation

Restaurant sympa avec une vue magnifique le plat était très bon (saumon) le dessert était bon sans plus en revanche le personnel était limite aimable et les prix astronomique par rapport au plat servis bref je reccomande pour boire un verre ou manger un plat mais fuyer avant le dessert et venez en costard a 10000 avec une Bentley ou une Rolls si vous voulez décrochez un sourire des serveurs.

Unfortunately a recent visit to the restaurant resulted in terrible service.

Both dinner and breakfast are well cooked and the service is friendly, professional and easy. Steak was perfectly cooked and desserts excellent.

I had a really hard time getting 'into' the feel of being in Scotland, even after having been through Edinburgh, Stirling, and Oban. The night we spent at the Isles of Glencoe in the rugged mountains on the shore of Loch Leven was AMAZING! The scenery of course was breathtaking, and just after dinner looking over the loch, a young bagpiper came in from a nearby village to play and I finally felt like I was in Scotland! We reserved a suite with a king bed and separate bunk room for our 14 and 12 year old boys, and it was PERFECT after having spend several very cramped nights in smaller bed and breakfasts. Our room had a patio on the ground floor that walked right out onto the loch's edge. The Sea Xplorer base is right next door and very convenient for a tour of the loch (which I highly suggest). The pool area at the hotel is fabulous and the on-site restaurant has good food. There is a small co-op in the village where you can get necessities, and one sandwich/gift shop that we noticed. The only bar we saw in the village was closed around 8pm, but the hotel has a very well stocked bar. I wish we could have stayed several more nights!

We stayed here as part of the West Highland Way. We took the weekend off and took a bus from bridge of Orchy in the drenching rain. The hotel is right on the lake and our lake view room had 2 large slanted windows that hypnotize you. We sat and stared at the view most of the weekend, especially since it rained continuously. The hotel has a nice lobby and restaurant. The breakfast is buffet and plentiful. The staff were very cordial and accommodating. There is a walk around an old slate quarry nearby which we really enjoyed. The indoor pool of the hotel was excellent. On Sunday we took a taxi back to the start of the path.

ottimo Hotel in una bellissima posizione con vista lago dalle finestre, molto ben curato con un ottima cucina!posizione davvero molto bella,ottimi servizi e personale preparato e molto amichevole!

What a wonderful surprise, after days of tiny hotels and nondescript breakfasts, and in a stunning location! A large clean modern room with plenty of space to unpack and repack, a large lounge area with a lake view for a predinner drink, a very lovely hotel dinner and excellent hotel breakfast the next day. And who knew I would like haggis? An option at the buffet breakfast. All staff went above and beyond to be friendly and helpful. Definitely consider this spot as you tour the Glencoe/Ft William area.

Visited restaurant as non-residents on Friday evening. Restaurant has nice ambiance and friendly staff. Starters of soup was fine. My main course of 'cajun fried pork loin with pilaf rice' however was quite poor; pork was tough with not even a hint of 'cajun' flavour and the rice was so obviously from a 'boil in the bag' packet. The side dish of fries was undercooked too. I'm not generally that fussy but this was just plain disappointing. Would not reccomend.

Je ne m’attendais pas à ce type d’hôtel qui je l’avoue est de très bon confort! les chambres sont de type scandinave ...magnifiques avec la vue sur l’eau !