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3,7

Based on 1.963 opinions finded in 3 websites

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Used to think this place was outstanding but it’s really gone downhill! We waited nearly an hour just for our starters. My husband asked for his steak medium, but it came out very rare so he complained and when they bought it back it was covered in fat - hot on the outside and cold in the middle. Mine was fine, but the whole experience was completely different to the previous times we have visited. £100 later we left extremely disappointed!!

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zeppelinbabe84 . 2024-02-18

MORE AT TripAdvisor

We had a wonderful meal as usual but the waitress was exceptional, Pryti Patel, I hope I’ve spelt it right, she is always so friendly and makes you feel special and is a real asset to the restaurant.

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n0rmaj0 . 2024-02-17

MORE AT TripAdvisor

I visited the Braseria lunchtime with my partner and had a really good time. We both had stuffed mushrooms, beef medallions, chips and white chocolate profiteroles and the meal was fine. I had a couple of glasses of Rioja, and then found out they keep a bottle of green Chartreuse in the bar which really made my day as I love the stuff! I particularly like the Spanish theme of the Bras, especially the music (Gypsy Kings). I have been a regular since the 90s and I always enjoy the experience of eating here.

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SwanseaPaulT . 2024-02-15

MORE AT TripAdvisor

We have heard mixed messages about this place recently, but our lunchtime special was very good. Service was good and we had a very nice glass of wine each. We hadnt been to La Braseria for some time, the biggest difference we noticed was the prices, even the lunchtime special was expensive for what it was.

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davidtW6304KL . 2024-02-05

MORE AT TripAdvisor

Had the lemon sole. Was tasty but wish they would have deboned it for me.

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Eleri Thomas . 2024-01-28

MORE AT Google

Been to La Braseria many times over the years, it had never been a disappointment. Revisited the restaurant recently post pandemic, the vibes / ambience and popularity of the restaurant is still vibrant, however lacking in service and food refinement. Engagement between the staff with guests seemed to be missing, everyone is told the same thing once seated - refer to the board for food and drink choices the staff seems unwilling to part with their recommendations on dishes or sides, it reminded me of having in a meal in a cafe not a restaurant. Food quality were mediocre, what was on the menu 10 years ago is still on the menu which is good why change something that aint broken, however, there didnt seem to be any new addition (perhaps there was but we werent informed). In a competitive F & B market such as in Swansea one would think innovation and good service are essentials to stand above the rest, reputation alone can do the job if one ensure to maintain the highest standard in the industry to attract repeated customers, positive reviews or recommendations on an ongoing basis. I probably will not return to the restaurant again as there are too many better choices in Swansea that are doing their best to attract foodies.

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talon3 . 2024-01-18

MORE AT TripAdvisor

If you want to be waited on, it isn't for you. Was surprised to find no menu and have to go to bar to choose and order food. Luckily it wasnt too busy and can imagine if it was, there would have been queues. Meals do not come with any vegetables. Food was hot and tasty, but won't be heading back there again, as overall experience was not good.

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L Langford . 2024-01-15

MORE AT Google

Bit late with this as was there Christmas eve for lunch. We arrived at 3.30pm and they had obviously been very very busy and still were. We had the most amazing couple of hours .....beautiful food...beautiful wine and best of all beautiful staff.....even though they were under so much pressure they were all so cheerful and chatty. Myself and my hubby hadn't been here on Christmas eve for many a year but we had such a lovely time .....Thank you The Braz and all the staff working upstairs xxxxx

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spicegirl2020 . 2024-01-14

MORE AT TripAdvisor

Booked a table for 14 to celebrate a birthday, staff were great at confirming booking & when I needed to adjust table size this was done straight away and email confirmation. All 14 meals were delicious, we all ordered from the lunch menu plenty of choice & great value for money. If you are having a side the garlic bread is amazing 🤩 Great selection of wine Staff were polite & attentive We had a excellent service & would definitely recommend.

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L6490ODkellyb . 2024-01-14

MORE AT TripAdvisor

Terrible experience of dining - the worst we have ever had! It was our first ever time to this place (and last) and we didn't even get shown to a table, instead got told to "go find a table over there". No one explained the ordering system until I had to ask a waitress about 15minutes later. Ordering food was to be done upfront by the deli looking counter (felt like a takeaway place). 3 of the dishes we tried to order were out of stock (oysters, scallops, leg of lamb). The 1 star rating goes to the chicken skewer starter which was tasty and tender even though they took a long time to arrive. With the time passing I even had to go and extend our parking as it was going to run over the 2 hour limit with a fine to be had. Mains took a considerable time to arrive and when they did eventually come, complete and utter disappointment!. I had the lamb skewers which were chargrilled to death, dry and chewy with no flavour. My partner had the seafood platter which wasn't edible (he usually eats anything and everything). There were 3 closed muscles, overcooked salmon, cold calamari, small whole fish with no actual meat to eat inside them and deep fried cold fish. Not once did a waiter / waitress come over to check on us, we had to get ourselves new cutlery for mains as they took them away with the starter dishes then also had to ask to order another drink as no one else came to the table. On plate collection I told the waitress the food was inedible as there was a considerable amount of food left on both plates. The manager then came over to query the complaint and instead of offering any sort of apology or discounted bill, all he done was correct me on what I thought was deep fried sardines, turned out to be deep fried whitebait... (Very helpful).. the overall bill came to £92. Very disappointed, would never return here or recommend the place to anyone. Avoid at all cost.

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Kelly Pryse . 2024-01-13

MORE AT Google

Yet another wonderful lunch in this beautiful restaurant. We had a two course lunch on new year's eve. You cannot fault the service or the food in this restaurant, we come here a few times a year and we have never been disappointed. The quality of food and service is excellent. Don't let the bad reviews put you off, expensive..yes, good YES!!

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Ann D . 2024-01-01

MORE AT TripAdvisor

Very disappointing to be honest. Will not be returning. There are plenty more, better places to go for a meal.

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N53 . 2023-12-31

MORE AT Google

Visited here 29th December 2023 with two work colleagues for lunch. I ordered avocado and prawns for starters but ended up with just a prawn cocktail but still charged for the avocado, For lunch I ordered sea bass and jacket potato, Sea bass arrived and full of bones ( poor filleting ) difficult to see in a dimly lit restaurant, jacket potato forgotten and had to remind them. Wine was nice and pleasant. It’s a real shame as this restaurant used to be amazing back in the day. My two colleagues both had the steak and chips, steaks were of poor quality chips were great. They had requested medium cooked steaks but by the time they came on a skillet they were to say the least well done and dried out. The restaurant and decorative state in which it is set is very nice with the open kitchen. Overall poor value for money .

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davidjC7564LL . 2023-12-30

MORE AT TripAdvisor

The only place in Swansea your parents are willing to go

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Simon Grove . 2023-12-29

MORE AT Google

Beautiful food we had the set menu food was delicious

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Samantha Billen . 2023-12-29

MORE AT Google

Booked a table which was confirmed by member of staff and an e mail. Arrived at restaurant with family to be told no table available by Manager. He had given table to another customer. No apology from Manager just a shrug of his shoulders. Very rude, unprofessional & disrespectful Manager. Thank you La Bras for ruining our day.

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Jackie P . 2023-12-28

MORE AT TripAdvisor

My friends and I visited on a Saturday night in November and were disappointed unfortunately. We arrived ten mins before our table was booked, and were told we’d have to wait as it wasn’t quite ready (which we were very happy to do). After another 25 minutes our table still wasn’t ready and we asked when it would be and were told by a member of staff that he was doing a drinks order and once finished he’d take us through to the table. We’d waited so long that we knew what we wanted to order so as we were seated we asked to order straight away and were told we had to go and join a fairly large queue at the counter to order the food. I asked for the beef medallions au poivre and was told they had run out earlier in the day (why weren’t we communicated this when seated at our table?). I ordered fillet steak and my friends ordered duck. We noticed they came with chips or jacket but we couldn’t see any vegetable/salad sides on the menu so presumed that some greens (in some form) came with the mains. Our starters arrived, mine came out about 5 mins after my friends. The garlic bread side was awful (apologies for the bluntness, but it really was terrible). The food came and we were surprised to see that it really was just steak and a jacket potato. For £33.50. I thought the steak was lovely, but I was very surprised at what the dish looked like for that price. Are there not vegetable side dishes? It looked like a medieval meal (see attached pic). My friends had literally half a duck and chips, with no sauce or veggies or salad. And they did say that it wasn’t crispy as described on the menu. Overall it was a weird visit, I remember it being very different the last time I ate here which was a couple of years ago. We also were waiting for so long that I had to extend my parking.

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Beach Lover . 2023-12-27

MORE AT Google

Service was shocking, except for a young man taking the food order. The Brie starter was still solid in the middle and cold! The steak my husband had was good, but as for the other meals, we were not impressed. 5 starters, 6 mains, one bottle of wine and a few drinks, £255. I don’t mind paying for quality, but this wasn’t a quality experience. We were also on a table where we were so cold, several of us had to leave our coats on.

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Amandaglanville . 2023-12-27

MORE AT TripAdvisor

My friends and I visited on a Saturday night in November and were so disappointed unfortunately. We arrived ten mins before our table was booked, and were told we’d have to wait as it wasn’t quite ready (which we were very happy to do). After another 25 minutes our table still wasn’t ready and we asked when it would be and were told by a member of staff that he was doing a drinks order and once finished he’d take us through to the table. We’d waited so long that we knew what we wanted to order so as we were seated we asked to order straight away and were told we had to go and join a fairly large queue at the counter to order the food. I asked for the beef medallions au poivre and was told they had run out earlier in the day (why weren’t we communicated this when seated at our table?). I ordered fillet steak and my friends ordered duck. We noticed they came with chips or jacket but we couldn’t see any vegetable/salad sides on the menu so presumed that some greens (in some form) came with the mains. Our starters arrived, mine came out about 5 mins after my friends. The garlic bread side was awful (apologies for the bluntness, but it really was terrible). The food came and we were surprised to see that it really was just steak and a jacket potato. For £33.50. I thought the steak was lovely, but I was very surprised at what the dish looked like for that price. Are there not vegetable side dishes? It looked like a medieval meal (see attached pic). My friends had literally half a duck and chips, with no sauce or veggies or salad. And they did say that it wasn’t crispy as described on the menu. Overall it was a weird visit, I remember it being very different the last time I ate here which was a couple of years ago. We also were waiting for so long that I had to extend my parking. I emailed this feedback to the restaurant but never got a response.

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tHeBeAcH_yTrAeTh . 2023-12-27

MORE AT TripAdvisor

We Ordered from set menu, stuffed mushroom and the chicken wings starter which were very nice and I had the chicken breast with garlic sauce for main, my husband had pork, we also ordered chips, garlic bread and coleslaw. Starters came to the table and we enjoyed. Then came the mains, my chicken breast came with a tomato salsa obviously not the garlic sauce as advertised. We had to ask a waitress for the garlic bread and coleslaw only to be told that there was no coleslaw left, why not tell us that instead of us having to ask where it, very poor service! I asked about the creamy garlic sauce and the waitress said “no, you’ve got salsa”, (obviously duh)! So I said that’s not what I ordered, so off she went and returned with a little bowl with what looked like bits of veg in oil🤢….more like a salad dressing and that was debatable! It was awful, I told the waitress this bit she just said “sorry” an flounced off. Who dips chicken in oil? Haven’t been to this restaurant for a few years, we used to really enjoy the food here but obviously standards have dropped, probably won’t return after this experience, very disappointed.

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Alison powell . 2023-12-24

MORE AT Google

Been coming here for 20+ years. Especially on Xmas eve. Absolutely horrendous today. The service was appalling, staff were rude, inexperienced and didn't care. Starters didn't arrive, garlic bread wasn't ordered. Staff had an aggressive attitude towards us accusing us of not ordering stuff and huffing and arguing with us. Every table around us complained about how bad the service was. There was 1 chef and 2 staff serving, I actually felt for the staff who were taking all of the complaints whilst the "manager" stood back and hid and didn't even apologise to every customer who was complaining. Thank god the food tasted "decent" or I actually think not one person would have paid today. My dad actually had to serve us all black pepper and sauces because there was no staff to get us anything. Was told we couldn't have water as they had no jugs. Manuel would be disgusted at how his restaurant was being run. Ruined Xmas eve for us as we were all angry and annoyed the whole time. Will not be rushing back in the slightest after today. I've been recently and served by Preti who is an absolute diamond. gutted she wasn't serving downstairs today as you should be ashamed of what was going on today!

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Brogan T . 2023-12-24

MORE AT TripAdvisor

Had a great lunch here. The set menu had plenty of choice and the food was great. At around £20 per head for two courses it represented good value. The staff were attentive and friendly and there were quite a few tables occupied even though it was a Monday. Shame there was no draught beer and the Spanish music did get a bit wearing. We will revisit.

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Tony Jones . 2023-12-19

MORE AT Google

Awful service. Had to ask for everything including how do we order food, can we have a drink, is there a sauce with that etc. Ordering food was like pulling teeth, really ignorant staff: they don’t tell us that sauces were extra for example. Then the food came out wrong, some didn’t come at all, including the birthday girl! Rare steak came out on sizzler and cooked to a crisp before the chips came out. We had a baby with us 6mo and mammy went home with no meal. No apology. Would never go again.

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Travel52880280288 . 2023-12-17

MORE AT TripAdvisor

Worst service I’ve seen in a long time! Well, I say service … What should have been a lovely relaxing celebratory family meal was a complete shambles, all due to a couldn’t-care-less attitude by staff. No welcome, no information about how to order (how were we to know we should read it off the wall?), nobody taking drinks orders till we asked, staff taking food orders who didn’t have a clue about menu choices, food coming out in fits and starts, wrong orders, some orders not arriving at all … I could go on. A birthday meal ruined. Don’t be tempted to go there!

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Alana D . 2023-12-17

MORE AT TripAdvisor

Recommend 👍🫶 very nice 🫶 Big hugs 🤗 to all staff and chef's 🧑‍🍳🧑‍🍳

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Erivaldo Vigario . 2023-12-16

MORE AT Google

Very average lunch - good price (set meal).

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Amanda Hegarty . 2023-12-13

MORE AT Google

Around 20 of us were booked for out teams Xmas party. Prebooked for 2.30pm, prepaid beforehand and all pre orders given. Starters took 2 hours to come out. My starter was deep fried brie, it had collapsed in comparison to the others and was cold....

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sherrytrifle26 . 2023-12-11

MORE AT TripAdvisor

How this place has gone continually downwards over the years is a huge disappointment. The lunchtime menu was always of a good standard and reasonably priced. Now it is over priced and of a very poor standard. If you wanted 4, measly lamb chops it...

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P3423YTdavidr . 2023-12-10

MORE AT TripAdvisor

Group of 12. Table booked for 5pm. Arrived at 5. First drinks arrived 5.30. Ordered at counter. Usual selection. Chips or baked pot inc in price, everything else extra. Some starters pretty decent. Most about £8,not cheap. Mine was stuffed mushrooms. 4tiny mushrooms with garlic...

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pue92 . 2023-12-09

MORE AT TripAdvisor

Food was good. Unorganised and long wait for food.

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David Williams . 2023-12-02

MORE AT Google

Exterior is looking tired, could do with a lick of paint. The interior looks authentic, and the food was lovely.

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Matthew Edwards . 2023-12-01

MORE AT Google

Having not been to the Bras for quite a few years, i was reminded of how much i loved the ambience and food during my last visit, staff were really helpful and pleasant, there were no pressures or time constraints, food was phenomenal, i had the two course lunch menu, a huge wedge of Deep fried brie with a generous portion of red currant jelly, main was a rump steak and jacket potato, steak was delicious cooked perfectly for me, pepper sauce complimented the steak perfectly, side of garlic bread was really good. All in all fantastic value and a really excellent meal. Beers and wines were fairly priced. Big Shout out to Pritti who was the perfect host and really looked after us. Cant wait to come back! Im having the lamb kebab next time! Wow!

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Ian Southard . 2023-11-30

MORE AT Google

Positive - The Brasseria can be a great place to take your partner for a meal. The atmosphere and service is wonderful and its nice to get dressed up for a change and wear something special. I particularly love the decor and choice of wines, spirits etc. Negative - Unfortunately, what is not so great is the food. The presentation is really good, but the overall the food is pretty lousy and I found much better value in the No Sign Wine bar a short trip up the road a couple of weeks back. The lamb was well undercooked. The chips are pretty much chip shop chips and the veg was a soggy mess. Call me old fashioned but I prefer broccoli, carrots and peas. As a one off I might return, but its not great value for the prices.

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James D . 2023-11-21

MORE AT Google

Excellent lunch menu, lovely food

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Gareth Hopkins . 2023-11-12

MORE AT Google

First visit and very impressed, food was lovely, service was good though food coming out was quite slow even though wasn’t that busy, worth a visit

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bulldog19 . 2023-11-09

MORE AT TripAdvisor

meal with friends very good food as usual service excellent

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Kevin Lewis . 2023-11-07

MORE AT Google

We sat outside with the dog. The worst rain ever in the middle of a storm and it was lush. The food was amazing was disappointed that the plater was off but a few starters thrown together and give my son the first ever fish experience amazing

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Elizabeth grace thorne . 2023-11-06

MORE AT Google

Our usual (since opened by Manwell) table downstairs was closed we were firmly directed upstairs. Unsure but by the end of the evening , Surprise! Happy busy warm buzzy atmosphere on top floor was really good. Young Staff in kitchen, bar and tables were faultless...

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Claudia Anne J . 2023-11-04

MORE AT TripAdvisor

Not impressed, 6 of us as a family visited after watching a play in the grand. Table booked for 21.45pm. Order for drinks tipped over table, dripped down onto clothes b4 we could move. Waited 45mins till we said when is someone taking our order to be told u have to go up to counter. Waiter did not tell us this on arrival. When our choice of food came we went to dig in and someone put the lights out in some areas of restraint and being at the back we couldn't see what we were eating. My sardines were dry, well over cooked not much to rummage through to get a proper serving out of the 6 served. Steaks were dry family not impressed. Service very poor was like come on we want to go home.said refuse to pay for sardines as unable to eat potion but bill was not altered on examination next day. So reason why low star, we expected much better service for a Spanish restrant. Service was appoling and operated as a restrant

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Elaine Azari . 2023-11-04

MORE AT Google

After many visits over many years very poor lately, service is awful staff are not trained, considerable amount of time waited for food had to enquire 3 times after 2 hours main course arrived, we were a party of 4 and not one steak was cooked as ordered, emailed to complain cannot even reply

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Claire Sapan . 2023-10-26

MORE AT Google

The outside doesn’t look very nice, they need to mend the sign and a bit of paint wouldn’t go amiss. If we hadn’t booked I would have gone elsewhere. Inside though it was very pleasant and I loved the decor. There are no menus, so...

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Passenger24766800980 . 2023-10-26

MORE AT TripAdvisor

Food = 2/5 - Served our chips on a tiny tray for a big table - Wasn't asked what sauce we wanted on our steak. Came out with nothing - Sardines were over cooked/dry Service = 1/5 - Waiter spilt all the drinks over us - Waiter didn't bring us any menus - Waiter didn't tell us we had to go to the bar to order food - Had to ask for the salad that was ordered. Came late Atmosphere = 2/5 - Lights were turned off on us. Had to ask for them to be turned on as we were eating in the dark - Atmosphere was very weird after having so much go wrong Overall = 1/5 This restaurant felt like it was purposely being bad. You know like those restaurants where they're supposed to be rude/bad. If you're looking for a really good restaurant, this is not it despite the price.

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Simon Azari . 2023-10-22

MORE AT Google

A little haphazard with young staff but meal beautiful. No offer of any sauce with salmon bit disappointing

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Caroline Paul . 2023-10-21

MORE AT Google

Lovely food! Great service by 2 boys behind the bar. Only trouble was a rude waitress who was a little snappy, but it’s work and everyone has those days! Nevertheless would come back here again! Great place

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josh smedley . 2023-10-20

MORE AT Google

Really disappointed. Booked here for my partners 30th , wanted something special as heard nice things but sadly was a let down . When we arrived it seemed we weren't even booked in. No fizzy drinks available . No menus so had to order at...

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sineadt8305 . 2023-10-18

MORE AT TripAdvisor

Lovely food but long time queuing to order food

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Allan Taylor . 2023-10-18

MORE AT Google

I took my husband here for a birthday treat, when we arrived we were told our table wasn't ready but that the customers were just finishing their meal, our table was booked for 8.30 but it was nearly 9 by the time we sat down....

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KarenFairweather . 2023-10-16

MORE AT TripAdvisor

Went on a Mon lunchtime. Was quiet,but food was great,as usuall,and staff were very attentative. My friend was very impressed,on the quality and price. He had wings and hake. For 19.95 it was exellent value. Had great wine too. See you next time we are down from London

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Christopher Hughes . 2023-10-16

MORE AT Google

Tried our luck for a last minute walk in on a Saturday night and was pleased to be told there was plenty of space as there was just one table in. Took 25 minutes for our drinks to be served and we were never told...

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Emma L . 2023-10-15

MORE AT TripAdvisor

The most ridiculous ordering process ever. It’s a formal, fairly expensive restaurant but you have to queue for about half an hour to place your order. The idea is that you get to choose your piece of meat or fish from a display. In reality,...

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909carmela . 2023-10-14

MORE AT TripAdvisor

Great place to wind down and have a lovely meal. Food was excellent as was the service a must if looking for somewhere to eat in Swansea.

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Dafydd Bacon . 2023-10-11

MORE AT Google

Very average now. Food okay but disappointing as it seems to not be like it use to be. Service was okay. Won’t rush back. Set menu price is getting more and more expensive other places are better priced and portions don’t suffer.

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Volksru . 2023-09-30

MORE AT TripAdvisor

The service was slow with mediocre food at best, the environment was nice, an old-fashioned style pub. The main issue was that the food was undercooked and rushed. The service took an hour to come through, although the staff were friendly.

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Dylan H . 2023-09-30

MORE AT Google

Fabulous! Will certainly visit again Anyone who loves fresh fish will be in heaven

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Ann Woodward . 2023-09-22

MORE AT Google

Terrible meal, really disappointed. We arrived and were told we could sit outside until a table was ready despite having booked. It was rainy amd windy so we said no and we're offered a table that sat 8 people when there was only 2 of us. They then found us a nice table tucked away in a little corner. It was just a really strange first impression. We ordered steak and baked potato each, with scallops and calamari to start. The scallops were lovely and fresh. The calamari was from frozen and chewy, didn't expect it from a seafood restaurant. The steak was really poor. Mine came out on a skillet that was so much hotter than my partner's that it was smoking and I couldn't touch it for at least 5 minutes. I thought this would mean it was lovely, but instead it was chewy and tasted burnt. I've had better steaks in a chain pub it was honestly awful, I left most of it and ate my baked potato. £120 bill and we went to the garage over the road for some chocolate on the way home as I was still hungry. The red wine was nice, but the rest was a let down.

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L E . 2023-09-17

MORE AT Google

After spending years passing the place, we finally decided to go here for a dinner for a special occasion. The menu online looked interesting and the prices sensible enough, if the food was good. Immediately, we noticed a few odd things. There is no menu...

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profskii . 2023-09-11

MORE AT TripAdvisor

Found as good as always but unfortunately we were left without drinks and had to flag a waiter down a couple of times then they ran out of some desserts and we were the first table in

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debdavies2017 . 2023-08-22

MORE AT TripAdvisor

Food and service was not up to their usual high standard.

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Hywel Ace . 2023-08-17

MORE AT Google

What an absolute treasure find in Swansea. We were staying about 20 miles from Swansea but wanted to drive out to find a seafood restaurant and we were pleasantly surprised by what a lovely restaurant we found. The staff were so polite and friendly they made us feel so welcomed and you could really feel that they knew the food/menu well. The food was delicious and very well presented and priced. If we were ever in the area again we would definitely come back again.

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toni darby . 2023-08-16

MORE AT Google

Visited Monday evening busy for 7 pm Service excellent Food well flavoured and good portions Ate between 3 of us Meat balls sardines monkfish Lamb skewer chicken princess and suckling pig all washed down with an excellent Albariño wine Value for money 5* Food quality...

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threecliffsgold . 2023-08-15

MORE AT TripAdvisor

Absolute pleasure to be back in my mum in laws favourite restaurant We really enjoyed Sorry we had a bit of a mix up with the steaks but the staff were so good to sort it out and we really enjoyed spending time with family and friends.

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Kate Cross . 2023-08-13

MORE AT Google

This is the second time I have been here. The first time was fine, but not at weekend and quieter which may account for, but not excuse, the following. Booked a table for four on a Saturday night. On arrival the booking had bit been observed and there was no table, after a lot of backwards and forwards with staff asking us to sit outside or come back later, still with no guarantee of a table, the manager sorted us out a table. Great you think until you get out on a table for two with four settings! Starters: calamari and asparagus, both ok, calamari a little chewy but not too bad. Main: After waiting for 1 hour 45 minutes after being sat down these arrived. Four steaks (1 fillet, medium rare, 3 ribeye 2 medium rare one medium) waiters clearly had no idea which was which. Ribeye placed down as a fillet and just on feel alone the ribeyes were not given to the right people. Sent back to ensure the right customers were getting the right steaks, they are not cheap. Back came the steaks and put down, my medium rare was overdone, the steak had no flavour, the peppercorn sauce, likewise, did not taste of anything. The chips were not good. House red was nice though. Dessert: was never offered the option. Water that was asked for had to be reordered twice before it arrived. It's a pricey restaurant and food, organisation and service do not match the price tag. Whether they were simply overly busy and lost control of front of house, I don't know, but to charge those prices for that experience is not on. I will not be going back.

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Andy Fleming . 2023-08-12

MORE AT Google

Really disappointed. We had booked a table for 7.30. Turned up and no table, told we could have a table outside. Said no we had booked a table for4 inside, lots of weird communication and eventually got a table. Unfortunately it was clearly a table...

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carolinef316919 . 2023-08-11

MORE AT TripAdvisor

Went as part of a large group. The food was really odd, pretty much meat on its own for starter and main. No veg, no sauce, not even a garnish. Service was pretty poor, as they kept missing people out and some of our group were waiting until gone 2230 for desert. They didn't seem well set up for a large group.

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JN N . 2023-08-09

MORE AT Google

Good quality food, service and atmosphere Second visit when been in the area will definitely be back

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mike rawlins . 2023-08-06

MORE AT Google

.service slow , won’t be rushing back , daughter ill all night , very disappointed and always over charged on bill

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J H . 2023-08-05

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Ordered avocado and prawns as a starter, which was literally microwaved prawns on an avocado cut in half, no seasoning. Ordered chicken skewers as a main and they were so over cooked, my friend also ordered chicken skewers and didn’t get a side salad like...

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412cazj . 2023-08-04

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Really cool interior with rustic themes and good music. I had the stuffed aubergine which tasted amazing, but had very poor presentation compared to my friend who ordered the same thing. A similar thing happened with two other friends who both ordered chicken skewers but...

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Emily D . 2023-08-03

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Great atmosphere friendly attentive staff fabulous food, who could ask for more

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Lizzie Brazier . 2023-07-29

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I was so looking forward to eating here after having talked about visiting for some time, but my friends and I had a disappointing visit to day the least. We had reserved a table here to celebrate a special event, and we didn’t even make it as far as ordering before we decided we needed to leave. After sitting for quite a while with little interaction from staff, we requested menus and were informed that the only menu available was on the board behind the bar, where we would have to physically go to order our food. We asked if there was truly no alternative copy or way to order as I am a wheelchair user, and navigating through a busy restaurant is not only difficult, but dangerous for me and anyone else walking about, particularly alongside a party of 5 other people in an already tight space. Servers informed us that one of my friends would need to take a picture of the board to show me the menu. After we decided on what we wanted, we asked a server passing our table if someone could take my order where I was sitting to avoid me trying to navigate across the restaurant. The server, standing right next to me, proceeded to speak to my friends about me, right over my head as if I were incapable of understanding or speaking for myself. He suggested that they (my friends) take my order to the bar, despite the fact that he was indeed right there and could have assisted. I dislike writing negative reviews but this behaviour is unacceptable and dehumanizing. My own experience aside, my friends were left feeling as if they were working against the staff rather than with them towards a solution, and it was frustrating for all of us. We ultimately decided to take our business elsewhere before we could even place an order. Given how others have rated the quality of service here, I sincerely hope this was a one-off incident or an unusually bad night. Regardless, management should seriously consider training for their team on the appropriate treatment of disabled patrons, and some print menus for people who may not have the luxury of being able to walk across their restaurant to order at the bar.

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Ryan Gerdes . 2023-07-27

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Seen a few bad reviews on here recently but my experience was excellent. Food was lovely & staff were very friendly. We were running very late for our booked table, phoned and staff were very accommodating. When we got there, the 2 waiters we had;...

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thomaslY5855YK . 2023-07-27

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Shocking! Food is nothing special. Staff are miserable. Asked for water i don't know how many times. No disabled toilet to change a baby.

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Daydream49177821363 . 2023-07-26

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A dark restaurant with mainly seafood. Lots of options, including drinks (wines) to go with your food choices. Be prepared to pay dearly.

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Bostjan Klemencic . 2023-07-17

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Really nice venue and the staff were fantastic, however the food was a huge disappointment. We'd pre-booked our meals months in advance for a 3 course meal. My colleague who is vegan and had specified this in advance clearly had no started or dessert prepared for her. My main course was supposed to be chicken in a cheese and asparagus sauce... By this they actually mean we will melt some cheese on a chicken breast for you. Such a shame

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Lee Parkin . 2023-07-14

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Ordered a T bone steak was supposed to be medium rare it was like a piece of shoe leather. Very disappointed extortionate price no sides of any tomatoes or salad just bare steak poor quality and not worth the price.I used to hold this place to high standard not any more. Actually was celebrating my daughters graduation put a dampener on what should have been a day to remember.

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Hannahhhu Williamson . 2023-07-14

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Amazing place with Spanish food.

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Tabrea Adrian . 2023-07-12

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Booked a table for 7.15.Ordered our food 7.30.ordered dover sole filleted,my husband ordered rib eye steak medium to well. Had to ask for our food 8.30.when it eventually arrived,Dover sole was on the bone and steak was well done over cooked burnt,plus did not come...

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Julie S . 2023-07-08

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Unfortunately my partner and I were extremely disappointed with our meal when visiting this evening. My partner had the mussels to start which were in a quite bland sauce not the tomato sauce they used to serve. I had the avocado and prawns which was...

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70samanthal . 2023-07-08

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I visited the Braseria on a Friday lunchtime with my partner. We were ushered upstairs and there were a lot of people, there being a large party of diners celebrating. We were quickly shown to our table and given a wine menu. We have been...

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SwanseaPaulT . 2023-07-01

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We love this little place, the food is incredible and at a great price. The ambiance is very unique. Great service too

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Craig Gosney . 2023-07-01

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This restaurant is one of the best in Swansea to be fair, awesome food from starters to dessert. Really nice wine of good quality. Service is awesome, really helpful staff. Great atmosphere in restaurant too.

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dafydd richards . 2023-06-27

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First in resturant and shown to our table, we had to ask for a drinks menu but not really a big deal. After ordering our drinks we went up to display case and ordered our starters and mains. Starters came out and were great, dinners...

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Nickgroves2001 . 2023-06-27

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Arrived and was asked to wait in the garden as they were not ready. No offer to purchase pre dinner drinks. But when we went outside others had drinks. 20 minutes later shown to an unlaid table and no menu, still no-one to take drinks...

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Kim H . 2023-06-25

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Have visited for many years as the best fillet steak around and still is. But.......visited last night and quite disappointed. Glass of wine and beer looked uninviting. 2 pate starters, pate was tasteless and personally thought bread should have been toasted like it used to be. Great fillet steak but the famous chips were no better than chip shop chips. Beautiful dessert but cutlery let it down. Cheapest of cheap rubbish. Service was great, very hard working staff. Back door was open and cigarette smoke coming in when eating. Hasn't put us off but please don't let standards drop.

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Amanda Lewis . 2023-06-24

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Steak tough sent back waited over half an hour for replacement meal

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Carole Daily . 2023-06-19

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Fine food and drinks,clean place

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Costache Stefan Cristian . 2023-06-08

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Awesome place and my first time in swansea good people , vibes & food.

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Marlen Naidoo . 2023-06-07

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Difficult time to be there, Monday night of a Bank Holiday, but service was good and the food was good. Very nice people, and a nice atmosphere. I'm not so sure about the way of ordering food, as if there were a line of people, they could get annoyed if people ahead of them were taking their time in making their choices...it may be better to revert to more traditional ways of taking orders... But I give the place a good recommendation, it's worth going into.

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Conor Murphy . 2023-05-30

MORE AT Google

Excellent and varied choice of menu good venue.

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David Busby . 2023-05-02

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My first ever time coming to this Spanish themed restaurant in Swansea to celebrate my brother's 21st Birthday last Saturday the 22nd of April the day before his birthday. There was four of us altogether I must say the service, food and beverages didn't disappoint...

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Aaron J . 2023-04-29

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We have come here for years but haven’t been for a while we have had a fabulous night and lovely to see the staff ,Paul is always a favourite face when we visit and all the staff have been amazing and the food was fantastic...

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Tracy s . 2023-04-28

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Very disappointed with my birthday meal on Friday night.Had the sirloin steak which came on a sizzling plater with no garnish at all peas,tomato, would have been nice of a presentation as you eat with your eyes. The place is over priced and over rated will not recommend to anyone. Your better off going to a sizzling pub which is much cheaper..

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Josephine Thomas . 2023-04-03

MORE AT Google

My partner loves seafood and she was not disappointed at all! The food was stunning and the ambiance didn’t let it down either! Would go back at the drop of a hat!

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helenh210 . 2023-04-02

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Went here to celebrate an 18th birthday, it was busy so was glad I booked in advance, the food was ace and quickly brought to the table the staff were good no problems here look forward to our next visit

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Taffy McTaffs . 2023-04-01

MORE AT Google

We went with a party of 8 on Wednesday evening. I have been before. The food was delicious as usual, however the service was terrible. Very rude waitress and unwelcoming interactions with staff overall. Will not be rushing back.

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Lilian Martin . 2023-03-24

MORE AT Google

Whilst this place used to be amazing its living on its historic reputation, the service is absolutely appalling and we went for lunch in the day when it is quiet qnd when most establishments are screaming for customers. Everything is a chore such as asking for a knife or a drinks menu which includes sighing huffing and puffin around the table

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Frankie Haste . 2023-03-24

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Glad to see the Braz has really upped its game and is now back to the lovely restaurant it has been all these years. Fabulous visit yesterday for lunch....delicious food but best of all fabulous staff....a joy actually. We,ll be back.

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Amanda Lancey . 2023-03-19

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18 months ago after a really bad experience I vowed never to set foot in the Braz ever again.....but it was a friends 60th birthday and this was her choice so had to suck it up and go. OMG what a difference......its the old Braz......absolutely...

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spicegirl2020 . 2023-03-19

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Visited with my family of 5. Three had the 2course Sunday lunch and the others had food from the 2 course set lunch menu. Food was great and the Sunday lunch was exceptional. Well presented, generous portions and piping hot. The 3 of us had...

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Serees55 . 2023-03-12

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Lovely Palace for a leisurely lunch with friends or family

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K Thomas . 2023-03-05

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