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4,5

Based on 1.285 opinions finded in 4 websites

4.0Ambience4.5Cuisine4.0Price4.5Service
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The crispy spring rolls starter surprised me as they were mini spring rolls. The menu did not suggest that. The sweet and sour sauce was brought out very early before the spring rolls. When the rolls were brought out I did suggest that there might be a skin on the sauce as it had stood for a while. It hadn't but it was cold by the time I finished the rolls. The main course (king prawns with green peppers and black bean sauce along with egg fried rice) was fine but the prawns had a fork and spoon in them. The handles would have been sticky and would have made my hands the same. I did point out both issues at the restaurant. The apple juice was a very acceptable alternative to the tomato juice which I asked about but which they didn't have. I did notice that people on two nearby tables had to ask for drinks they had ordered some time earlier. A nice touch, late on, was that a server said she'd bring me a hot towel for my hands. She did and it saved me a trek to the toilets to wash my sticky hands.

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Anthony Roske . 2024-02-19

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怎麼形容今天的餐點呢?個人認為今天的菜都是用同一種醬汁烩炒而成的,味道完全一樣,只是配料不一樣?這不是中國菜應該有的表現⋯⋯在英國這地方應該他們不會同意?吃中國菜,點的餐點不同,結果吃出來味道相同的中國菜?還有米飯太乾柴了,像陳米沒有水分,真應該用好一點的大米與食材。既然要開中國餐館,就應該有對中國這個民族的貢獻,而不是……丟臉(請餐館的主事者?重視這個問題?) (隔壁的四位英國客人,對這餐點有滿意的討論,因為都沒有將餐點吃完)

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Je ming 振銘 . 2024-02-17

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Nice place for a decent Chinese meal. Good service and cheerful staff

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E Henderson . 2024-02-08

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Beautiful food with excellent service. Can't recommend this place enough 😁

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Vicki Reavley . 2024-01-14

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Amazing! So much lovely food and lovely staff. Went for hubbys birthday and they made it a very special night.

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Ems Cowen . 2024-01-06

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Plenty of choice, not badly priced

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Michael Blythe . 2024-01-05

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Food was OK we had the new year banquet at 34 a head then a service charge added on top food was average service was great venue had gone quite due to the time. I would go again but not on a fixed price menu the value for money was not present Www.cbdbybetterdays.co.uk

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CBD by better days . 2024-01-03

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Wonderful! Crispy wontons are amazing.

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Keith Gibson . 2023-12-20

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A nice restaurant reasonably priced with nice staff

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Stephen Mead . 2023-12-16

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So happy chose this restaurant for my hubby's birthday. Food was amazing and staff were very attentive. Will definitely go back. Thanks for a special night.

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Bailey Bruno . 2023-12-10

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Fantastic restaurant in China town, friendly staff, loads of options, tasty food, and decent prices, can't go wrong if you try here

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Paul Whittaker . 2023-12-02

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Super and well cooked food. Friendly service. Loved this place

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Debbi. English . 2023-10-29

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Great restaurant, great food and service, highly recommend

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Ethan D'Arcy . 2023-10-15

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Absolutely amazing, we visited her on the off chance whilst on business. Lovely food and welcoming staff. I would definitely visit again.

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R Bryant . 2023-10-13

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A fabulous meal and superb service

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Andrew Wright . 2023-09-22

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Best Chinese restaurant I've ever been to over man years. Food is excellent, as is the service. Highly recommended 👌.

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Brian Gleeson . 2023-09-21

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The service is excellent. The food is brilliant. I have never been disappointed. I would highly recommend.

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Ann Robertson Convery . 2023-09-17

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Party of 9 for a birthday meal which was ruined! Absolutely appalled at the service. The kitchen got our orders wrong, the waiter blamed our party saying that WE had ordered the wrong food. He then became extremely rude throwing cutlery about, slamming plates down, knocking beer bottles over and shouting at us. I asked to see the manager (waste of time) she totally dismissed the behaviour of the waiter. We ended up leaving without eating. Also the toilets were disgusting, scruffy and absolutely stinking. I really don't understand how this place has good reviews?

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Lorraine Ivers . 2023-09-17

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Really disappointed with our visit. We were a large group of 9 for a special occasion. The waiter who was looking after us was shocking, his attitude was absolutely disgusting. Never have I been to a restaurant where the kitchen get the order wrong so the waiter throws food and cutlery at us in frustration like it was our fault, raising his voice and blaming paying guests. Very hostile environment Asked to speak with a manager who was useless, just kept making excuses for the employee, no resolution skills whatsoever.

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Chloe Wilson . 2023-09-17

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Service was terrible our waiter was extremely rude he brought the wrong food out when we sent it back he threw it on the table next to us he then came out with the rest of the food slamming it on the table knocking cutlery on the floor we asked to speak to a manager who was just as rude so we ended up leaving after our starters. Also the toilets are disgusting!

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Ryan Price . 2023-09-17

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Really nice friendly people greeting and serving the food. And the food was delicious 1st time going won't be the last

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Christopher Mcevoy . 2023-09-15

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This is the best Chinese restrant in Stowell street, love it 😀

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John Fleming . 2023-09-02

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Food was excellent, service great. Place could do with a refurb.

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Pete Jarmain . 2023-08-30

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Have visited here many time and never disappointed. The service is always quick and staff are really helpful and friendly. The food is delicious no matter what you order, can’t fault this restaurant!

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fran storey . 2023-08-27

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Food is amazing, especially the lobster. Staff are very friendly and nice, enjoyed the visit every time!

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Phoebe Lam . 2023-08-09

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Gorgeous food, which was freshly made. Afternoon menu had lots of choice. Lovely staff. Well worth a visit if you're in Newcastle.

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Lorraine Craig-Lawson . 2023-08-08

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The service, the politeness of the staff and the food were outstanding. Thank you very much

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Paul Andrews . 2023-08-04

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We had wonderful scallops in a great sauce, The staff were lovely and it's a very friendly place.

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Linda Bobbles . 2023-08-03

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Friendly helpful staff Food is amazing 100% recommend. Will definately be going back when we return

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Tiny Leighton . 2023-07-26

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Went to the King Neptune yesterday after walking out of another restaurant in Stowell Street due to the lack of cleanliness. King Neptune did not disappoint. Food and service were good in a nice clean environment

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Lynda Young . 2023-07-25

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Amazing food, lovely staff will definitely be back

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Vikki Black . 2023-07-19

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Excellent food, excellent service, good value for money, chicken and sweet corn soup was so tasty, delicious duck and pancakes.

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John Alexander . 2023-07-14

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Great food, service and reasonably priced!

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John Wright . 2023-07-08

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Lovely food, staff and ambience

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Paula Barnes . 2023-06-30

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Love this place, it’s the best in Newcastle City Centre without a doubt

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Anthony Murphy . 2023-06-16

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Lovely Chinese food good sized portions, highly recommended. Staff Lovely

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Heather Cowie . 2023-06-12

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Best service ever. Food amazing and Hong our server 10/10 cannot recommend enough

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Katie Ditchburn . 2023-06-10

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Had Singapore vermicelli, which was really tasty, started with salt and pepper wings, great service and food

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Gordon hayes . 2023-06-05

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Perfect place to go to in Newcastle for a 5 star meal

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James Burns . 2023-06-02

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Great Chinese cuisine and excellent friendly service.

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Julia Laidler . 2023-05-27

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Excellent lunch, generous, friendly and wonderful service. Ideal!

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Will Minting . 2023-05-09

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The food was good, But the toilets were disgusting Had I visited the toilets before I ordered, I would have walked out.

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Derek Johnston . 2023-04-26

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The worst and most tasteless Chinese food we have ever had. Chicken sweetcorn soup with no chicken .garlic mussels in cream. 7 mussels at a£1 each. In pretend cream . Lamb in ginger and spring onion. Could have been cat or dog as deff not lamb. Squid..Well it would have been better used as a car tyre..gave it them back changed it for a sweet sour chicken. Which I think they forgot to put any chicken in the batter at all........water and red wine tasted good......AVOID THIS PLACE might has well have dropped the £60 in the drain outside.

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Angie Chambers . 2023-04-23

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Great food, excellent service reasonable price Whats not to love.

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Lisa Dakers . 2023-04-10

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Very very nice and friendly staff. Only giving 2 stars because the food was OK and for the price it should be better than OK. Overpriced food. For a better cineese meal go to China express absolutely superb king Neptune isn't even in the same laugue has this place won't be going back again

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Alex O'Rourke . 2023-04-06

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Been coming for years. Always enjoyed the food and service. Attention to detail always perfect.Staff friendly attentive and trained in first class customer service. Spare ribs always a winner.

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marie hall . 2023-03-22

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Went to celebrate my 50th birthday there was 11 of us and the night was absolutely fantastic food was great and well presented and tasted great staff very friendly. A great night would defiantly recommend first class.

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Richie . 2023-03-19

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Lovely food & excellent service

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Karen Pilcher . 2023-03-18

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Good food, friendly staff, ordered take away average meal is about £15 - £20 with rice. Set menu for 2 was £28

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Rob Thomas . 2023-03-07

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Lovely friendly staff food was lovely no complaints

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Wayne Turley . 2023-03-06

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Lovely food and service. We came in later but the service and the set menu was excellent.

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Martin Betts . 2023-03-02

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Would definitely go back, I loved that they left a gap in-between meals so you could actually talk and socialise and make a full night of it, great service and very friendly staff 🥂👌🏻

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Jim Cameron . 2023-02-25

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Excellent food, polite staff snd pleasant surroundings

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Wendy Lamb . 2023-02-01

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Great food and very friendly staff. Unsure if I'd return though, to echo previous reviews the toilets need a good clean.

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Bett H . 2023-01-28

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The first time they had messed up the booking a few months ago can be forgiven. However we decided to go again to celebrate Lunar new year the Manager Sam advised that we had a booking for 2 on Saturday at 12.15. We turned up only be told that there was no booking, I showed the waitress the email from Sam, she went to get him and all he could say was that they were full and he apologised. That was it, we had spent time and money to get there. You will note that the reviews aren't verified so I urge you not to waste your time or money on a restaurant that treat customers shoddily. Happy to verify this review and attach emails from Sam at King Neptune

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k b . 2023-01-23

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Good selection of Chinese Food not the cheapest tho. Good all round.

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Andrew Fraser . 2023-01-14

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Very friendly staff, great food.

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Karen Hickman . 2023-01-14

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The bar and serving staff are amazing here. They are so hard working and yet still so friendly and provide service with a simple smile. I will recommend you to my friends and family. Thank you.

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Garen Jarvan . 2023-01-08

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First time we've been to this restaurant but I will be returning and I would highly recommend this venue as its a great place to eat and meet friends.

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shaun bedford . 2023-01-08

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Best restaurant ever being here for the last 18 years since my daughter left Liverpool for Newcastle university.

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Eileen Hay . 2023-01-01

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Never fails, just love this place! Staff helpful, attentive and knowledgeable of gluten free requirements of our party. Highly recommend

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Phil Bradley . 2022-12-30

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Will never go back. Ruined our new years eve plans

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nik sinton . 2022-12-30

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I had the monkfish and it was beautiful. My fiancé had the beef in chilli and we shared the king prawns in chilli, and the mixed platter for two .The portions were decent and the prices are reasonable, compared to some of the restaurants near by. We had never been to this Restaurant before and thought we’d give it a try. Service was ok, food came pretty quick and tasty enough.

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Lynn Bowman . 2022-12-29

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A really delicious and superbly hosted meal for my daughter's birthday. The food was fantastic, the service brilliant and everyone in our party thoroughly enjoyed the meal, atmosphere and occasion. We had the Jade set menu and everything was stunning. Even those family members who are not normally seafood eaters, enjoyed the king prawn dishes. Thank you for the additional touches of decorating our table specially for my daughter's birthday. Would highly recommend and will definitely be going back.

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James Harris . 2022-12-29

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Best Chinese restaurant I've been to in a long time,will go again and reasonably priced ,good service 5*

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Andy Ilsley . 2022-12-19

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King Neptune done amazing last night, 34 of us and everything was perfect, no complaints what do ever and food was amazing.

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Michael Crawford . 2022-12-18

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Staff so friendly and helpful - food totally delicious- lovely atmosphere - perfect start to the Christmas season.

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Karen Tanriverdi . 2022-12-12

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Always a pleasure visiting this restaurant. Guaranteed brilliant service and amazing food. Looking forward to going back!

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Gary Warne . 2022-12-12

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Excellent restaurant with food and service to match. I will definitely return.

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Colin Smith . 2022-12-11

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Enjoyed our dining experience at King Neptune, Head Waiter was possibly the most polite guy on Stowell Street, really looked after the room as did the other staff on the team, food was great opting for a set menu with no complaints from us turned out to be a Canny Birthday treat for me

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Steven Lewis . 2022-12-09

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Great food, great service and good value for money.

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Ian . 2022-12-08

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Loved it. Midweek lunchtime and Stowell Street was very quiet, but not King Neptune. It was buzzing and we were lucky to get a table. The owner was so welcoming, and the food was delicious. I asked the owner where I could but some fancy chopsticks, and he directly me to some Chinese supermarkets. He even offered to give me some from the restaurant. We will definitely return.

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Martyn Hall . 2022-12-02

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Lovely food and very patient staff, despite having a critical customer. Very dated, though, as hasn't changed in over 15 years. Ladies toilets could seriously use a good upgrade and look into the smell of damp.

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Theresa Hall . 2022-11-22

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Nice food, great staff, toilets could do with good dose of bleach !

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Alistair Campbell . 2022-11-20

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Superb food, Chicken annd Sweetcorn the best here.

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Andrew Liddell . 2022-11-19

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Staff are incredibly helpful and friendly

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Kevin Mccavanagh . 2022-11-14

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Out favourite choice when choosing a meal in Stowell Street. Good friendly service with first class food. Would recommend.

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Gary Shaw . 2022-11-12

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Second time back and really enjoyed our meal. Definitely freshly made hot and sour soup!

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Susie Hughes . 2022-10-22

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Beautiful,fresh, lovely family meal, staff great

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Julie Richardson . 2022-10-11

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WOW, the food was we had was outta this world, so fresh and sent my taste buds to another planet. The staff were amazing and couldn't of done any better. Thank you all for making my partners birthday extra special. This place deserves 10 stars not 5. Definitely be going back sometime and not for a special occasion.

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Dean Irvin . 2022-10-08

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Fantastic meal. Everything was delicious. Hot and sour soup, spicy but not too hot. Crispy cabbage dry and crunchy, not greasy at all. Chinese blackbean sauce was savoury without being overly salty. Super friendly staff and service. Reasonably priced bottle of wine.

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Susie Hughes . 2022-10-06

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Great lunch menu and reasonable. Very quick service.

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Geoff Nevin . 2022-09-26

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Excellent food, superb service. Pricing very reasonable. We walked in without a booking but in spite of a packed restaurant were accommodated immediately

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Boerboel . 2022-09-22

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Excellent meal with my lovely partner for my birthday.

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Andy Keir . 2022-08-31

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We always come here Excellent food. Host Peggy is lovely and friendly

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Rona Harper . 2022-08-16

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Very good excellent customer service 👏 food 👌 tremendous

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cecil douglas . 2022-08-04

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Great restaurant with fabulous food 9

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Denis Conroy . 2022-08-01

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One of the nicest Chinese meals I've had. Staff were exceptional and the food was really tasty. Would definitely go again. I'd recommend the dim sum. 👌

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Angela Lister . 2022-08-01

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Visited for lunch today food and service excellent will be back again

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STEPHEN BADDELEY . 2022-07-27

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Very friendly staff, and perfectly cooked food.

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Barry Jordan . 2022-07-25

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The best Chinese meal we have had in years...Got a banquet for 4 and it was excellent. Hong, our host was superb. Fun, full of verve. Can't wait to return...Tres bonns

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Dave Spector . 2022-07-24

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Food was lovely. Just felt rushed like they keep wanting to clear the table.

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Vicki James . 2022-07-18

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In Newcastle for the rugby magic weekend. Decided to for a Chinese. Saw quite a few people walking into this one. Walked in. Asked if we had a reservation which we hadn't. It was busy. Fortunately managed to get a table for two. Good selection on the menu. The food was delicious. High quality Chinese food. Recommended.

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Richard Stanton . 2022-07-11

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Fantastic service welcoming. Staff

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Declan Scott . 2022-07-10

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A great place to meet friends at lunchtime. The meals were first class and very tasty.

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Bill Bennett . 2022-07-06

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Lovely restaurant friendly service food was excellent

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Cath Gregory . 2022-06-29

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Fantastic food, But service was a little slow and preoccupied an be prepared for the unexpected & unavoidable service charge , I like to decide myself if and how much I'm going to tip.

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Trevor Reece . 2022-06-27

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Food was lovely and the service was fantastic will certainly go back 😊

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Michelle Sewell . 2022-06-19

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Lovely food.great service.had a set meal banquet. Fantastic value .

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Geoff Dobson . 2022-06-05

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Wow superb. In my 25 years in the UK, one of the few Chinese restaurants that could compete in New York City and it's right here in Newcastle. Sweet! Most everything is excellent but can give a shout out to their very tasty Ma Po Tofu. Give it a try with rice. So good.

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Herb Kim . 2022-06-05

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Manhua Cha serves THE best bubble tea. It’s impossible not to love their bubble tea.., put it this way, if you don’t absolutely fall in love with their bubble tea then you just haven’t got the right flavour combination yet. The have endless flavours, more than any I’ve visited in the U.K. (about five different bubble tea stores). My favourite is passion fruit iced tea with blueberry boba balls. Boba balls are little balls of juice, and when you suck them up into your mouth via the thick straws you get a burst of flavour as they pop in your mouth. It’s so ridiculously tasty. Most bubble tea stores only offer the traditional tapioca pearls and not the boba balls. They are missing out big time, Manhua Cha offers both. Although traditional, the tapioca pearls are texture that you need to get used to. Almost like hard balls of jelly. I’d recommend getting boba balls first if it’s your first time. The team of staff also are very nice and friendly, and if it’s your first time they will be more than willing to help you get a flavour right for you. You can have comforting hot tea drinks or iced refreshing tea drinks. It is essentially all tea but for example with the passion fruit tea, it doesn’t taste of tea... rather a fruit juice. I’m a huge fan, they deserve it, everything is on point and I love their comic book theme going on, very cool. Never had a bad experience, always great service and nothing compares to the delicious bubble tea they offer. I can’t wait to keep trying new flavours.

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