Based on 901 opinions finded in 1 websites
Based on 901 opinions finded in 1 websites
Opinions
Our first time here on our anniversary! From the off we were looked after by all the staff, but special thanks to Amy for brilliant service and warm welcome. The food was just fantastic. Real quality and great taste. Amazing sushi and gyoza starters. Great mains. Katzu Curry and Pork Ramen.
Huw A . 2024-02-29
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Beautifully decorated restaurant opposite Cavendish house, let down by average food at very high prices. Actually teh food is a little above average but still doesnt match some of the Asian restaurants in other towns. Place was busy so something is working.
Paul B . 2024-02-29
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It’s a shame to have to write this however, after being a regular customer of Kibou over the years I can safely say I will not be back or recommending it. It’s honestly so extortionately priced for the level of service and what you get. Service : slow, wine brought out well after our food. After 1.05 mins we were asked to vacate our table. I was still eating! Food : better sushi places for much less money. They are totally relying on the aesthetic of the place. For £50 each I would expect so much more.
anc1991 . 2024-02-24
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What a find, we were in Cheltenham looking for somewhere to eat prior to attending ba show at the Town Hall. We found Kibou just at the bottom of the stairs down from the car park. The ambience was great, very welcoming and several tables, including ours was very secluded. The staff were absolutely great, it was our first ever Japanese meal, everything was explained to us, every question answered comprehensively and politely. Don’t know what else to say except Go and Enjoy!
N71LNgrahamb . 2024-02-19
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Beautiful restaurant in the heart of Cheltenham. Lovely food freshly cooked and great service. Would recommend and will return
Samantha C . 2024-02-04
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Would highly recommend this restaurant- already looking forward to a return visit. Food was delicious - we had tempura prawns, pork belly and squid to start and then steak udon, teriyaki salmon and a pork ramen - all fantastic!! Can’t wait to go back and try the sushi!!
Helen P . 2024-02-04
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As always, we look forward to dine in at Kibou. Food is delicious, fast service and staff are always nice. I highly recommend this restaurant.
Pioneer60820606189 . 2024-02-02
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Fabulous food and great service as always. We have been on many occasions and are never dissapointed. Would advise booking in advance to guarantee a table.
Nickie A . 2024-01-30
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I can’t believe we waited so long to visit Kibou. After hearing so many good things about the food and the service and the whole atmosphere. From the moment we were greeted at the door from the manager Gemma she went above and beyond to make us feel very welcomed as it was a birthday meal for this visit. Our waitress was attentive and made great serving suggestions. The food itself is what makes this place stand out. Each of our main meals were flavoursome and the sushi and bao buns were amazing too. We finished off with a couple of Saki flights as recommended and the whole first experience was amazing and even given a birthday cake to enjoy also. If you haven’t yet been what are you waiting for!
pebblestone81 . 2024-01-28
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Love this restaurant so much. Went with my mum for a special Xmas lunch. Service and food was brilliant. The atmosphere is great and the food was fresh and beautifully prepared
U6527AHkellyr . 2024-01-27
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We had been to the “old” Kibou and this was our first visit to the new restaurant. It did not disappoint! it was a birthday celebration for my son and the food and service were exceptional. All of the waitresses were lovely and one in particular (sorry, I don’t recall her name) recommended the absolutely superb cauliflower!! I’ve had some great sushi but this is right up there with the best. Certainly recommend this place. We are grateful to all of the team for a wonderful meal, which was a true celebration for my son and all of us. Thank you Kibou!!
Daniel W . 2024-01-17
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You said 'So happy that we found you, every aspect of the Kibou experience is perfectly curated and expertly delivered. The atmosphere is friendly and laid back, which is reflected in the diversity of the customers all of whom have come to share eat and be together in your beautiful environment. The food is exemplary and presented beautifully. So much to choose from and tastes exquisite. The thread that gels the Kibou experience together is the staff, happy, helpful, and expert in their craft. Thank you thank you thank you. We will be back very soon!':
Andrea F . 2024-01-03
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Christmas celebration with family. Food was first class. Staff were very helpful and attentive.
Tim N . 2023-12-31
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Great food and Great service 👍👍👍 It was our 4th visit and never been disappointed either at Lunch or dinner
Colin M . 2023-12-31
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My daughter and I have a Christmas tradition of shopping and lunch the day after Boxing Day each year and this year we booked a table at Kibou. We were not disappointed! The food was delicious, there was a great atmosphere and the staff were fabulous! We also both had an amazing non-alcoholic cocktail. I can’t comment on the price as my daughter paid - win win! We’ll definitely be back!
MLH00014 . 2023-12-30
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No idea how this is just two rankings higher than Yo Sushi for restaurants in Cheltenham. Really quick service. Friendly staff. Great food. Decor and interior is interesting and well done. Interesting that all the reviews dishing out 2 or 3 stars are people complaining...
edmZ9942EL . 2023-12-29
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Excellent, friendly service, as always, and terrific food, this is one of our ‘go to’ restaurants. The menu has plenty of options , so even if Sushi or Sashimi isn’t your thing there are plenty of other ‘hot’ options. From Bao buns to curries to...
44simon64 . 2023-12-06
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We are regulars, but I remind myself that I must not forget to review Kibou Cheltenham every so often, but their welcome, food, ambience (helped along by the best possible cocktails) remains a constant, they are always a pleasure to visit. I am intolerant to...
Jude R . 2023-12-06
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Cools Vibes. Great Team working here. Food was TO DIE FOR. Rare to have such a good eating experience these days. A touch of magic here. Can’t recommend highly enough!
CNASH333 . 2023-11-25
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Very warm and welcoming staff. I decided to go outside of my comfort zone and take myself on a date. All of the members of staff I dealt with were super nice and any nervousness I had soon left. The service was excellent and the...
Daniel G . 2023-11-24
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Five star meal and experience! Such an amazing ambiance, staff was all incredible, food was delicious. Lucia was our server and she took amazing care of us! Highly recommend and can’t wait to come back.
Chenie P . 2023-11-23
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1st visit. Food & Service was fantastic. It was my daughter's bday and they brought out a small cake and a candle. It's the little things that make the difference.
318deanw . 2023-11-18
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I always want to celebrate special occasions at Kibou because they make an effort to surprise their customers and they do care. I recommend Kibou to friends and told them that this restaurant won't let them down.
Pioneer60820606189 . 2023-11-17
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The story: Two weeks prior, peeking through the restaurant window, I was intrigued to see the kitchen artizans hard at work creating sushi platters that looked vibrant but also elegant. On the 14th November at lunchtime, I was looking forward to trying Kibou as Japanese...
Silly_Pigeon . 2023-11-15
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We had the private dining room for 10 of us & thoroughly enjoyed it! Food was excellent - as always & the service was great! Very attentive staff & nothing was too much trouble! It was my 3rd visit & will certainly be going again!
vicwardo31 . 2023-11-14
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This restaurant has a great positive vibe, great food and wonderful service. Before dinner, our family sat up at the bar for a drink, loved the non alcoholic rhubarb and jasmine fizz cocktail. Family favourite food wise has to be the dynamite prawns and the...
QueenCatrine . 2023-11-14
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Had a lovely meal at Kibou. The food was amazing and the staff we lovely. Special mention to our waitress Michelle and to Fon from the kitchen who baked a traditional Japanese cheesecake for my birthday, which was delicious. She even took the time to...
tomcC2173PY . 2023-11-07
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Our grandson chose Kibou again for his lunch out with us. Another really enjoyable meal and he couldn't wait to get home and tell his parent, in great detail, about everything he had tried (even the pickled ginger, which he thought was carrot)! This is...
Julie C . 2023-11-06
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I popped into Kibou for lunch during a shopping trip in Cheltenham, what a fantastic find! Even on a Sunday lunchtime the restaurant was popular spot and had a great vibe about it. Service was excellent, both polite and prompt. The food was outstanding, in...
Jason H . 2023-11-05
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Fantastic food and drink menu. A lovely experience. Highly recommended. A vast menu covering many styles of Japanese cooking. Really interesting cocktails and mocktails (mixed to order by Jacob)
mot1e . 2023-11-01
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I absolutely love KiboSushi. It’s our favourite place to get sushi and always exceptional service. The fish tastes so fresh and always with a beautiful combination of flavours. My only request is to bring back the PokeBowls - they were my absolute favourite and I’m...
ChloeAntonia93 . 2023-11-01
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Having been to some high-end Japanese restaurants in the UK, I was dubious as to whether Kibou could live up to the hype. Boy I was wrong, Kibou was superb! Food was authentic, flavourful and plentiful. The staff were particularly good and made our evening...
williameK8839HT . 2023-10-26
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I’ve been going to Kibou restaurant for social events and as a treat for my birthday, since it opened. Food is extraordinary and service excellent, never disappoints year after year.
Lidia G . 2023-10-21
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Used to be my favourite spot in Cheltenham when it was in it's original location, but since moving upstairs and under new management, the quality of ingredients has clearly gone down, prices gone up and, most importantly, what brought us back every time pre-COVID has...
488je21 . 2023-10-19
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A great choice for a birthday treat with the family. Friendly staff who gave a whistle stop of the menu then down to business..... trying to narrow down just what I was going to choose... The Bao buns are to die for and battered prawns....
GarryH17 . 2023-10-18
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Came for a date night with my husband having not eaten a lot of Japanese food before. The staff were so helpful making recommendations on what to order and how many dishes. The food was so delicious and I loved the decor and atmosphere as...
charlottenev84 . 2023-10-17
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THIS IS MY THIRD VISIT TO KIBOU CHELTENHAM AND IS EVERY BIT AS GOOD AS I REMEMBERED FROM MY VERY FIRST DINING EXPERIENCE THERE. FOOD IS AMAZING AND THE SERVICE SO CARING AS THE STAFF ALL WANT YOU TO ENJOY YOUR MEAL - IT'S VERY...
Patricia T . 2023-10-16
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It was my son’s choice for his 18th birthday as previous visitors to Kibou when it was in a basement. Everything was perfect but the highlights were the amazing staff - just lovely and friendly - and a surprise at the end. On the online...
Mark H . 2023-10-07
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Nice food and service, but was sat in the middle of the room near a service area. I didn’t love the food like I have had before at Japanese restaurants still had a nice time
thePaul-1981 . 2023-10-05
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Amazing service and hospitality from start to finish! I came to Kibou to celebrate my birthday with all my family. Lara was a brilliant host and her positive and friendly presence added to the great experience. Not the mention the food was great and was...
Katie M . 2023-10-04
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We came for a family meal for my birthday and had the most lovely time! Food was amazing and great value and the service was even better from Lara! She was great and made the experience even better, we will deffo be coming back and...
Izzy R . 2023-10-03
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We had a amazing evening celebrating birthday, the food was excellent and we had a very good service , excellent atmosphere with unique culinary experience.
755william2 . 2023-10-03
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I treated my sister & neice to lunch on my birthday . They were very impressed with the food ( they live in Vancouver and have many good Japanese restaurants ) I was made to feel special and the food was excellent . We all...
Voyager263266 . 2023-10-02
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Four of us went to KIBOU for a my late Birthday meal. None of us were quite sure what to expect as nobody knew very much about Japanese food. Our server (terrible, I cannot remember her name) was professional, providing excellent service, patient with us...
JRB9019 . 2023-10-01
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The food was absolutely incredible again, your standards never falter and the service was fabulous as always. You are our happy place!
139maryannh . 2023-09-27
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I had the pleasure to dine at Kibou for a pre theatre dinner with 6 other girlfriends we had the most excellent food in the most delightful private room and were looked after by the very charming waitresses! It was an excellent start to our...
Di M . 2023-09-22
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Excellent as usual, we have been here several times, although there were no clams in my seafood ramen.
curlywurly2018 . 2023-09-22
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Kibou was incredible from the minute we got in the restaurant until we left. We had amazing food and the service deserves 10 out of 10. Everyone was very professional and treated us warmly. We will most definitely be going back.
Rosemarie G . 2023-09-20
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A wonderful restaurant with a lovely japanese decoration. Excellent atmosphere. Great food. We had the confit duck and curry noodles with chicken , both very tasty. Very friendly service.
Shiri_Sh_10 . 2023-09-18
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Used to eat at this place when they had there premises in the basement a few doors up and was always amazing food and service. First time at there new larger premises but did not disappoint what so ever by far the best Japanese food...
Craig L . 2023-09-11
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Disappointed to find the eel dish had gone from the menu? Also thought that the portion sizes had reduced? No better than Wagamama and a little more expensive too!
Peter B . 2023-09-02
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Had a family meal. The vegetarians in our group shared some platters. Me and my son ordered some meat Dishes. I had the Chicken Katsu curry. The Best Chicken I have eaten so far. The flavour was not overwhelming. Just the right balance of flavour...
vimtosparkly . 2023-08-14
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Amazing birthday meal. Food fab and our server, Chennie, was so lovely. I even got a birthday surprise pudding on the house!
K M . 2023-08-07
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Took my 2 11 year old girls as a treat. The food was amazing. The bento box on the kids menu was large and was described as amazing by 1 of my daughters. My other daughter had the pork ramen and couldn't get the smile...
Mwforre . 2023-08-06
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First time visit. Food was amazing, so tasty. The staff were brilliant and gave good advice about what to try. Service was very good even though they appeared busy. Would deffinately recommend and we will be going again.
580martyng . 2023-08-06
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Sadly gone downhill since expanding I found it ironic tonight that Kibou had 10 year specials on their menu celebrating their 10 year anniversary. I’ve been a regular visitor on an almost monthly basis since they opened in the small basement next door and I’m...
jamesgr599 . 2023-08-05
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Fabulous food and really great service. Never been before and the very-approachable staff were super helpful in advising us what sort of dishes go well together and how much to get. We went for a number of sharing dishes, and all of them were incredibly...
DuncanD118 . 2023-08-02
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Lovely atmosphere and attentive staff made for a very pleasant lunchtime experience to celebrate my wife’s birthday along with other family members. The only disappointment was that Sesame Seed Prawn Toast was no longer on the menu due to apparent cost of making it! Got...
Si57 . 2023-07-26
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Another fantastic meal and visit we should come more often, service is always special love the feel of the place. We had the amazing dynamite prawns, amazing sushi and salad and of course the buns. Faultless will not leave it so long next time.
566elisabethl . 2023-07-23
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Excellent food and service. First time we had been to the new premises and the food was just as good as before, the new setting is much bigger than the previous one but it still has a great atmosphere.
CraigTravelling . 2023-07-14
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Another great night. Happy staff and great food.. It is not surprising that you need to book.. Great atmosphere
Thorndale7777 . 2023-07-13
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Amazing staff, atmosphere & most important incredible service. Food is always consistently incredible. This is why we return time after time - this is our favourite restaurant in Cheltenham. Gemma is an amazing host & should be very proud of her staff!
Stephen B . 2023-07-05
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We were greeted by a Paulo, a bubbly, charming and professional member of staff, had 5 star service from Angelo and a petite, always smiling lady, loved the food, ambiance and 2 different saques out of this world. If this experience doesn’t count as a...
Izaura W . 2023-07-04
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Excellent meal with friends, excellent food and service and a great atmosphere. Thoroughly recommended.
David P . 2023-06-28
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The food was lovely and the service was brilliant. The waitress (sorry I didn't catch her name) saw my "happy birthday" glasses and asked if it was my birthday, which it was. After we ordered desert, she gave me a brownie and ice cream with...
Melmondo . 2023-06-22
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Fabulous sushi and food!! Service was wonderful and so friendly. Brilliant evening, thanks for making my birthday memorable.
deejblackman . 2023-06-17
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Excellent, friendly service from the team at Kibou. We chose to sat outside and our host kindly gave us a table inside as she anticipated it was going to rain! Delicious food, would come back for the volcano roll.
E V . 2023-06-11
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Second foray into Japanese food. Had a lovely lunch. Complimentary wasabi peas and water brought straight to us after being seated. Good choice for friend who has to have gluten free food. Only had chopsticks on the table, had to ask for knife and fork....
Sally B . 2023-06-08
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Our first day in Cheltenham we were walking around to see what options we had for lunch. We saw this place and really liked the decoration and cozy outside seating. The service was excellent. Very friendly staff. Loved the noodles and tempura shrimp.
TravelLovers2 . 2023-05-31
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Great service! Really helpful recommendations about what to eat and how much to order. Could have ordered most of the menu! Food was fresh and delicious! We’ll be back soon. A really lovely experience. Thank you.
Sightseer09975274664 . 2023-05-30
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Really was an amazing night at Kibou, the food was stunning the servers were great in a lovely relaxed setting. been lucky to eat in many top top restaurants and we cannot talk this place up enough. Well done to all involved
nick w . 2023-05-19
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We had a fantastic experience at Kibou. The staff were so friendly and knowledgeable which was helpful as the menu offered so many different choices. The food was absolutely delicious, authentic and displayed in a contemporary manner. We also loved the decor, gorgeous murals, sunken...
P1637MYnickh . 2023-05-18
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Poke bowls were amazing. We had the salmon and the tuna, delicious 😋 We wanted to order them again. I would also recommend the garlic edamame.
acciren . 2023-05-18
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We love this place. We go for lunch most Wednesdays, and sometimes for an early dinner before Tivoi or Everyman. In case of the latter, we have a cocktail or two, heavens they are fabulous. Japanese is a relatively easy option for me - I...
Jude R . 2023-05-12
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A delightful birthday meal, easy to book, staff very welcoming, delicious ramen accompanied by a well presented cocktail
robert2trebor . 2023-05-11
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I love this restaurant. I have been a couple of times now and I've always tried dishes I wouldn't normally choose and I've been pleasantly surprised. I would usually always choose meat over fish, but the sushi is my favourite thing I've tried at Kibou....
Packham_LN . 2023-05-06
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Excellent food especially Pork Ramen, Poke bowl and miso Aubergine. Decor very cool and staff mainly friendly. Drinks pricey.
Mark R . 2023-05-04
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Lovely meal lovely atmosphere lovely service. Lovely cocktails I love this place. I always enjoy sushi here! I can’t wait to come back
Road43809744118 . 2023-05-03
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I popped in today by chance to try the New curry Udon and it was amazing, lots of fresh crispy vegetable tempura and the curry broth and Udon noodles where delicious! We were served by Hannah Mae and Nart who were very friendly and checked...
JabberWocky13 . 2023-05-02
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First time trying Japanese cuisine and we were not disappointed. The decor, staff and food were all 5 stars along with the varied menu, good prices and generous portions. The Mochi Ice Cream Mix was to die for. Four extremely happy diners. Will be back...
K3342AAjuliat . 2023-05-02
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Went for my birthday lunch and it was just perfect food very fresh and service spot on and the restaurant is beautiful
julie w . 2023-04-28
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Cheerful friendly wait staff, very accommodating on an extremely busy Saturday late afternoon. Interesting and most enjoyable flavours in drinks and food. Outstanding service quick delivery to table and prompt bill production and immediate payment taken by our request as we explained we were in...
DuckysWife . 2023-04-24
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Pros- Amazing decor Lots of vegan and vegetarian options Comfy booth seating Lovely waiting staff Cons- Food and drinks quite pricey Limited time at tables You will need to ask for cutlery as you are only provided with chop sticks
Hollyemxo . 2023-04-19
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It's not the cheapest place but you don't mind paying for quality. We've actually been twice recently, once for lunch and once for dinner. The food was immaculate both times. We tried a variety of courses over the two meals and didn't regret any. I...
AJMacD . 2023-04-14
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Perfection as always from Kibou - from service to the brilliant food. We regularly come back to Kibou and it never disappoints or varies in quality
296justinf . 2023-04-06
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Taken by my son for lunch here. What a wonderful treat, the atmosphere is so vibrant, the decor was inspiring and the staff sweet and polite. And the food is so beautifully presented and incredibly delicious. Never eaten Japanese before and I am now hooked....
P9231EDkerryp . 2023-03-24
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Admittedly it is race week. Expected it to be busy. But… it wasn’t as busy as a busy Saturday and yet the service was slow and unfriendly. We were delighted with our seats and excited to be there. But then waited 40 minutes after arriving...
samfoodlover . 2023-03-14
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What a lovely experience, for a sushi virgin. Staff were very informative, and friendly guided us through the menu. Beautiful setting and the food was amazing. I cannot go without making a special mention to our waitress Nart who was very attentive. Look forward to...
Motherof2wifeof1 . 2023-03-07
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Food good, terrible service and poor customer service from the waiting staff, did not get the order correct and then tried to blame me for the mistake. Did not have all the drinks on the menu. Food took ages to come and came at different...
Nigel R . 2023-02-24
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Felt like could have been in Japan. Interior design really interesting. Starters were exceptional, would be tempted to have several more to share instead of mains. Whisky flight enjoyable. Staff friendly and Polaroid camera picture nice touch.
OliveYouTwo . 2023-02-16
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Always incredible, Kibou smash it every-time without fail. Homemade wasabi and incredibly fresh ingredients. Service was attentive and friendly. Fantastic atmosphere, really no better place to go for sushi then here.
bethaniek . 2023-02-15
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Amazing! We hadn’t booked, the very welcoming staff found us a lovely table by the window. The ambience and decor are fantastic. Staff super friendly, the food was simply amazing. So tasty and we were left very full after a generous meal. Excellent, we will...
Steve W . 2023-02-12
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Things have really gone downhill since our last visit in May 2022. This is no longer a restaurant, more like a canteen. With the quality of food to match. The only constant remaining is elevated pricing. Didn’t mind to pay more for excellent quality food...
491yanan . 2023-02-12
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Honestly the best food and drinks We have been converted to Japanese food since visiting kibou Beautiful interior too.
Wanderlust W . 2023-02-01
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Thank you for our delicious meal, highly recommend visiting Kibou in Cheltenham. Wonderful experience from start to finish. Kind and attentive staff, full of knowledge of the dishes. Mouthwatering sushi, tasty katsu curry, chicken cooked to perfection, "Japanese Garden" desert could not recommend enough. All...
M5316OSameliac . 2023-01-18
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Ate here on Saturday 6th January. Table for 2 with 1 child. Great food, great welcome. Everything absolutley fine apart from one person who seemed to be in charge. I had ordered a Pepsi max and recieved a normal Pepsi. I asked if there was...
Richard B . 2023-01-07
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Took my partner here for a meal to celebrate his new job and what an excellent decision! The service was good and the food was absolutely spectacular! So much flavour and well worth the money. Will be coming here again soon.
geobethan . 2023-01-04
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First of all. Was really impressed by the decor and theme of the restaurant but must admit I found the food underwhelming on the whole. The fried chicken bao bun I sent back due to there being a bone/gristle left on. The one I received...
Mike B . 2022-12-29
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Firstly , I’ve never had a bad meal here. I’ve being eating here since it’s early days when it had its original restaurant in a basement near by. I just love the artistry of the food when it comes out and the effort that it...
GillianPMR . 2022-12-28
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Have been before and have never been disappointed, this time I took my sister after a lot of shopping, so nice to eat somewhere friendly with good service and know the food is going to be excellent, never disappointed the prawn tempura started is amazing,...
566elisabethl . 2022-12-20
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389 Opinions
I can’t rate this restaurant highly enough . I have been coming here to eat both dining and takeaway for a number of years. Without exception the quality of food is fantastic - fresh ingredients and a constantly high standard , which is unusual in the food industry . The restaurant is impeccably clean and modern looking and staff always well dressed and very professional . It is a very well run establishment and a credit to the owners . Highly recommended
sushiprawnmustcookedramensalmonbeautifulporkcrabcurrysquidfishchickenrolltunaI can’t rate this restaurant highly enough . I have been coming here to eat both dining and takeaway for a number of years. Without exception the quality of food is fantastic - fresh ingredients and a constantly high standard , which is unusual in the food industry . The restaurant is impeccably clean and modern looking and staff always well dressed and very professional . It is a very well run establishment and a credit to the owners . Highly recommended
sushiprawnmustcookedramensalmonbeautifulporkcrabcurrysquidfishchickenrolltuna1025 Opinions
I went with my partner and another couple and felt it was all a bit rushed. The starters came out several minutes apart and before we'd even got half way through them, the mains arrived which led to a bit of a struggle to get everything on the table. The food was pretty average and before my partner had finished eating, they started to clear away the plates. Won't be on our list of places to revisit!
sushiprawnmustcookedramensalmonbeautifulporkcrabcurrysquidfishchickenrolltunaI went with my partner and another couple and felt it was all a bit rushed. The starters came out several minutes apart and before we'd even got half way through them, the mains arrived which led to a bit of a struggle to get everything on the table. The food was pretty average and before my partner had finished eating, they started to clear away the plates. Won't be on our list of places to revisit!
sushiprawnmustcookedramensalmonbeautifulporkcrabcurrysquidfishchickenrolltuna