Based on 754 opinions finded in 2 websites
Based on 754 opinions finded in 2 websites
Nº 108 in 118 in Magherafelt
Nº 3 of 3 American in Magherafelt
CUSTOMERS TALK ABOUT DISHES WITH.. chicken
Opinions
Great place to nip in for a quick bite to eat.
Gerard McClure . 2024-02-29
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Long wait even tho I was 2nd in the queue. Chicken was too greasy for my taste. Staff not very friendly or welcoming
Lee Averill . 2024-02-23
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Girl who took my order at 3pm was exceptionally friendly and very efficient. What a lovely person.
Vicky Kells . 2024-02-04
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Tried KFC as we felt a bit peckish as it was close to lunchtime. It was a little busy, which usually means the food is good. We ordered the boneless meal deals and gravey, and we had to wait 10 mins, but it was well worth the wait as everything was piping hot and very tasty. It's well worth a visit if you're not in a hurry and fancy something tasty. 😉
P C (Big Pete) . 2024-01-31
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Arrived at the drive through at 8pm and was told they are closed but it says on the sign open to 9pm and sit in open to 10pm wast of a journey..
Justin McDonald . 2024-01-30
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Food is half decent but the cleanliness inside is shocking
T T . 2024-01-20
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The BEST KFC I've visited in Northern Ireland - mind you, it's a a pretty low bar! Food generally okay, although we've occasionally had cause for complaint. So, in summary ..... overall not too bad, especially by Northern Ireland standards, but nothing special. Unfortunately, in Castledawson, where KFC is actually located, there are very few other options available. A McDonald's would be welcome!
Philip Scargill . 2024-01-19
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Been here a few times and it never seems to be ever busy, food is fine and restaurant is clean and tidy.
Maurice Brereton . 2024-01-10
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Food and service always great. Toilets let it down sometimes.
Jill Gordon (Scorpiogirl) . 2024-01-04
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Lovely place, with a great selection of food. Drive-thru and sit-in available.
Michael Doherty . 2023-12-29
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Called in on Wednesday night with my family to grab food. We don't visit kfc often but the young girl who served us (Stacey i think her name was) was very patient and helpful explaining the menu to us... we didn't realise the chips have flavoring on them and a young lad changed them to ones with no flavoring without a fuss. Place was very welcoming so would happily visit again.
Caroline M . 2023-12-21
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Stopped off here on Sunday (Dine in) - a number of items unavailable including Pepsi and Gravy, Only advised of this after I had placed and paid for my order - then a Scrappy Hand written sign was stuck to the digital ordering machines advising of missing items on menu. Food was lukewarm and I didn’t feel it was value for money. Chicken was very dry/smallest portion size of chips I’ve ever had from KFC. Place wasn’t particularly clean - bin was overflowing. Used trays/food were littered around the bin area. Staff mostly young and their lack of interest was obvious, could do with additional training or need better leadership. Customer service was practically non existent. No salt/napkins on our tray and wet wipe sachets not available. I had to go back to the till to ask for these. I know it’s only chicken and chips at the end of the day but come on sort it out! We definitely won’t be returning here- if your thinking of visiting - save your time and money - go elsewhere.
WR J . 2023-12-05
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Great service 👏 food is always first class
Ian Pearson . 2023-12-03
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Absolutely a waste time visiting this place. I have been a few times now. The list of things wrong just keeps growing. Drive through only, no fries left, no chicken left. Can only give you boneless the list goes on. This place has to be the biggest disappointment to any fast food chain.
Gary M . 2023-11-24
MORE AT TripAdvisor
I was in KFC the other day and I was appalled by it. I ordered a zinger burger meal but when I got it, the burger and chips were freezing. I went and complained to someone and there was this boy in particular whos very big and was about 16 17 was very rude to me with no communication skills. Then he sneezed and did not wash his hands after it. Disgusting. Will never be back
Damien McFadden . 2023-11-24
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One member of staff taking orders at till then serving order at busy time. Badly managed
Chris Orr . 2023-11-15
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I ordered 4 drum sticks and only got 1 and 3 chicken breasts
Ethan Doherty . 2023-11-04
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Typical KFC place nothing special nothing bad either handy to get to
Richard Smith . 2023-11-02
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Avoid at all costs. At 6pm one member of staff taking orders at the till then dispatching them. Very poor quality food compared to other KFC. The one staff guy was very polite but obviously overwhelmed because of poor management. It took 20 minutes to get a small chicken box. Will never be back.
K9854UHchriso . 2023-11-01
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NOT open for dine in and cash sales only. Worst junk food outlet ever. Constant source of disappointment.
Stephen Lavery . 2023-10-21
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Shambolic of a place. I dunno How there still open. New staff every week tells you everything.
BigTDog . 2023-10-20
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Really cheeky staff and wouldn’t let us in to use the bathroom
Taylor Hart . 2023-10-18
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Not enough staff so only drive through open
Patrick Mullan . 2023-10-14
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Tried to order ice-cream as shown on website , drive through said theyv never heard of it and don't do ice cream 👍
Gar . 2023-10-12
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Disgraceful behaviour shouting and cursing at a bus full of children get it closed down
Jason Mcgregor . 2023-10-11
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We arrived at KFC and the front wasn't open they told us that it wasn't open so we went to the drive through but we were told that we couldn't
Tom Mcintyre . 2023-10-11
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Had the worst experience ever today at this KFC!! Got a hot wings meal and my chicken was raw! I went back to advise them of this, but they argued black and blue with me that I was wrong that it was not raw! I was treated horrendously! I got a refund but will be reporting this to health standards on Monday! Thank go I took a photo of it!! Should be shut down!
Linda Suitor . 2023-10-07
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Staff have no clue about customer service. They avoid eye contact with customers at all costs.
Julian Brown . 2023-09-18
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Quality of the food has increased dramatically, staff are utterly useless, there is 0 professionalism from anyone in the building. Can never trust the drive thru to be open to or even near the time it should be always closing whenever they want. Let cars que to the main road for 45 minutes just to tell them at the ordering machine we have to close the store. Utter disgrace, perfect location, and as I said the quality of the food has absolutely improved. Granted the staff cook this food but honestly if I was the franchisee I wouldn’t be able to stand these staff letting me down like this.
MrEthan Quinn . 2023-09-16
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This KFC is questionable. their food quality is different every time I have been, and in terms of the service, I have never seen the same employee twice, and it seems they all just don't want to be there. This one is hard to review because it's constantly changing. However, going to this KFC location isn't a bad idea, but just get ready to roll the dice and see what happens.
Ardàl Michael . 2023-09-06
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This place does not open until 1pm on Sunday despite what google says, also they had no “on the bone” chicken despite being kfc and they also cancelled my online order. Very disappointing
ray morrissey . 2023-09-03
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Great service, quick, friendly and food was great.
Duffer . 2023-08-09
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I thought it was very expensive and a very poor amount of french fries
unstoppable lion . 2023-08-06
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The people were very polite and the toilets r clean..
Husam AL AGHBARI . 2023-08-04
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If there’s a rating of less than 1, I’d happily give that. Terrible would be an understatement. Don’t try to stop here. It’s a waste of time. Staff are waaaay toooo lazy.
alebeth s . 2023-07-18
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Me and 3 others of my friends got food from here, 2 hours later we all have now felt sick as a dog, the food was horrific and I don’t think I will never eat at this establishment again, the gravy had white bits inside of it and didn’t taste normal. Never will I be back. And we are all violently ill and and my friends number 2’s are like liquid.
Faith Junk . 2023-07-16
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Food is absolutely disgusting. My own dog and cat wouldn’t eat it.
Shellyblosom Campbell . 2023-07-02
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The food was okay this time, little salt
chioma uhuegbu . 2023-06-20
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So it get 2 stars for customer service by virtue of the fact they didn't give us a hard time for using the toilet despite we only went to the drive through and eat in our food in the car park. Food was disappointing. Dry. Tasteless. So bland? I'm assuming it has to be a one off for a chain restaurant!. Hopefully just the wrong time on the wrong day.
Patrick Mc Loughlin . 2023-06-20
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The food was cold...there was one order before us in the queue...so not busy....there were four employees behind the counter...no one looked at us nor took order for quite a few minutes after we arrived...and they got the order wrong. When replaced it was replaced with a dried out over cooked chicken fillet...the sauce in the bites was cold, as was pretty much all of it...it was disgusting.
945bm . 2023-05-30
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Very tasty compared to other franchise units.
Lothburke . 2023-05-24
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Simply awful. Not kfc as we know it, repeatedly awful, inedible, never again!
Rob Dob . 2023-05-24
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Inedible fries cooked in oil that was too old. Fries were soggy and bent in the paper bag. No salt, no napkins. Took ages to receive this and a drink. The full choice of drinks did not appear on the self-service screen so opted for a last resort. It was ok.
Heather Thomas . 2023-05-07
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I usually eat kfc in Derry but called in castledawson best 3 price original meal I’ve had in years far superior than Derry and clean and fresh toilets Derry owner should call in for a look
shaunmac7 . 2023-04-27
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The food was OK, but I have had better at KFC. The chips/fries need to be cooked fresh, because the reheated ones have a 'dried up' taste and appearance, even though quite a few remained hard to chew. The lack of napkins and handwipes were a telling tale of the management ineptitude to maintain the steady stream of high-use consumable products, including hygienic sprays and dry rolls for cleaning tables after each use. The external rubbish bins of ALL THE KFC restaurants need to be emptied more regularly to prohibit attraction of disease spreading rats, which can be dealt with by the local stray hungry cats when promoted and allowed to do what is instinctive to many of them.
Lynn Beggs . 2023-04-11
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The service was incredibly slow. The premises were filthy. Nobody apologised for the delay. If you're thinking of stopping off here, don't - just drive on!!
Leah R . 2023-04-10
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Very slow. Food is always wrong possibly the worst kfc in Ireland.
Ruairi McNally . 2023-03-18
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Big Improvement Everything hot and wasn't long waiting at the drive-thru , people who are ignorant and don't understand why takes time get served they are busy or short staff . One's who put bad reviews either just go elsewhere or order food in a fancy restaurant. Something else to complain about
Brian- Kai . 2023-03-18
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Service very slow. Waited 30minutes for order. Place was not clean, tables not cleared. Has got pricey.
Ann Box . 2023-03-13
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3 stars rather than a 1 because the girl serving us realised how awful it was and gave us a free popcorn chicken and upgrades to large fries. So that was nice. But anyway, the kiosks were both broken so we had to queue for about 15 minutes to order, old school. After another 15 minutes, we were told they ran out of chicken on the bone so we had to wait another 10 minutes. The delays in ordering meant we were just too late to sit in, meaning we had to eat in the car. So, generally 1* except for the nice girl who tried making up for it!
B McGinley . 2023-03-11
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Really really really slow 🐌. Sat in drive through after I had ordered and still took 15 mins. God help them poor ppl behind me. Won't be calling in here again.
Frankie Ninja . 2023-02-16
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Disgusting, burger bap was rock hard, no mayonnaise on burger, parts of meal was missing, never again.
Siobhan McKenna . 2023-02-15
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Just stood at counter to order and was completely ignored. Went to drive through and also ignored. Horrendous
Wendy Morrison . 2023-02-05
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Absolute joke of a KFC, staff havnt a clue what they're at, running round like headless chickens, if you don't use the screens to order you're going to be standing a while waiting for dopey Margaret at the till to serve you as she's too busy arguing with the guy in the back about what he should be doing...the wait for the order is forever, don't know if they're chasing the chickens around out the back to catch and kill, you ask for a few plates and forks and it's like you've asked for their weekly wage packet, then they never, ever have forks (like seriously? Order some in) then to top it off, when you get home half of your order is missing, so don't bother paying the 40p each for 4 or 5 dips because you're not going to get them, place needs either shut down or restaffed because a group of monkeys could do better.
Marcus . 2023-02-04
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They are always missing something. The food isn’t even good. Horrible lazy staff. They didn’t even have the chicken I wanted last time. HORRID
Reviewerbeinghonest . 2023-02-01
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The place is shot staffed & it took over 10 min to place a drive thru order & another 20 min to get it & they got the order wrong. Won't be back.
•Cookie• •Dough• . 2023-01-15
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Was okay but could have give what I order but stil eat it lol
Donna Bell . 2023-01-11
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Good place to stop off for us enroute to Belfast
walter baird . 2023-01-03
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It's a KFC not much to add really
sam675r . 2022-12-31
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With only 2 people in front of me in the drive through queue, service still took over 30 minutes. Food was mostly cold, but by then I didn't have time to take it back.
Chrissy C . 2022-12-27
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Drove 2 miles for a treat, got back to work and they hadn't included the damn gravy so had to travel back... chicken was over cooked, chips were soggy... thats me finished with Castledawson kfc, there's no consistency, you just don't know what you'll get
Michael Dunbar . 2022-12-15
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Decent food with good service and quick delivery of our food
Lee Robinson . 2022-12-15
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Best KFC I’ve been in , coming in here when I’m over this way for years , never disappoints . Still think guys who decided on changing the fries should sacked !!
Norman Law . 2022-12-13
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Over priced and under flavoured
Michael Bass . 2022-12-12
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Chicken zinger burger was so tough you couldn't eat it. Bought 4 burger meals and threw them in the bin. This was a regular stop before Covid, now won't be back. Very disappointing!
Andrea Kelly . 2022-12-05
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Got 2 meals of two piece and chips worst I have ever had one piece of chicken was literally a bone covered in batter and chips were cold and iwas only one in the place as well not be back again discussed
Wally Elder . 2022-11-24
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I love kfc but this kfc isn't great, they give extremely small fries portions, they water the drink down so badly its fizzy water, they are slow at taking orders, 1 order and served at a time. And they regularly don't have certain food left on the menu, plus they close at 8pm... Once I went and they had no chicken left lol .. what ??
Malachi Fullerton . 2022-11-23
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There were only 2 cars in front of us in the drive through and it took us 15 minutes to place our order. For some reason they would take the first cars order then wait until their food was ready before taking the order of the car in front. Sat way too long waiting to give order. Chips were also soggy
Mary McAllister . 2022-11-15
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There was a wait of about 15 minutes for every car in front of me in the drive through, which is a crazy amount of time to wait. Then when they took my order they were out of wraps and burger buns.
Anthony De Bellis . 2022-11-08
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Stay clear! This has to be the worst fast food restaurant I have ever been to. After waiting for 25 minutes and still no order, we asked the staff why we were still waiting to be told to ‘f**k off’ and the other member of staff told me to ‘cook the food my f**king self’ We asked for his name and he zipped his jacket up covering up his name badge. We got a refund and we will never be back. The staff couldn’t run a bath. Needs shut down!!
gmross1976 . 2022-11-01
MORE AT TripAdvisor
20 min wait to be told order at the screens. . Not a good look for kfc
Kyle Adair . 2022-10-22
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Can't comment on the food service is so slow you might die of starvation or old age before you get to order. Left with nothing.
Caroline Cahoon . 2022-10-21
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Only drive through available?staff never put sauces dips or paper napkins in. Only use this place for convenience
DILLI Gaff . 2022-10-19
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The bathrooms smelled vile. I needed to go I was just off the bus. I didn't bother using them, and if the bathrooms are that way then what is the food like?
Gerilee Cowan . 2022-10-07
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All the people that complain on this are ignorant and don’t understand how difficult it is to work in a place where the have no manager and the area manager doesn’t care for them. Staff try their best which is amazing and the only management team in the store do a good job! Food is amazing sometimes. People need to understand it’s not as easy as they think.
IronThrone OfWesteros . 2022-10-04
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Absolutely ridiculous, i went to the counter to order as I wanted to pay cash, after standing for at least 3 minutes, I enquired could o order and was told no, only 3 orders at a time, a few other people ordered at the express machines, further 3 mins enquired again, no 3 order in rule again!!!???!?? I left good luck in kfc in magherafelt
karenskeffington . 2022-09-24
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Vomit in the toilets, restaurant a complete gross mess, and chicken was rock hard. Staff was not supported or hu enough proper leadership. This is unfair to both customers and staff, management should be replaced
Aksana Kirton . 2022-09-20
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Was cold and miserable portions. Went inside to get served, were told we had to eat outside as was about to close and then when received order we were asked to leave via side door. Felt bit sick after eating.. chicken was very dry and no real flavour on same.
Siobhan Gallagher . 2022-09-18
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Very slow. Portions of chips would suit a child, not an adult. Greasy. Maybe called on a bad day but doubt it.
Eoco . 2022-09-16
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The food was fresh and prepared quickly. All of the staff I encountered were friendly and helpful.
Oliver Robson . 2022-09-13
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Standard multi national servings.
Cahal Keenan . 2022-09-11
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Didn’t even make the burger right only gave me a half a burger , food was undercooked, my girlfriend found a hair in their chicken the staff was useless , worst food place iv ever been to everything took over a hour to come worst part is well went to bathroom was covered in god knows it was
caolan666 . 2022-09-09
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Had been waiting 40 minutes to place an order , when food came out there was no bap on the burger when asked for a new burger they did and it was cold
Saph x X . 2022-09-09
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Actually a clean well run KFC. Not often you see one.
Jamie L . 2022-09-07
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Shame that this KFC has let the side down. Poor food, near empty wrap, cold fries. Stars just for the counter service staff who were giving it a go.
Terry Liddiard . 2022-08-30
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This place is getting very run down it would need someone who cares for the business to give it a boost
joan crossett . 2022-08-28
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So so so slow and it doesn't matter if its the drive-thru or the sit-in. I really don't know how this place is still open its an absolute shambles of a place. A tortoise would be quicker serving you!!!
Clare . 2022-08-28
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40min wait for 2 meals... they forgot to give a drink with one of the meals. Also ordered an extra gravy which we just didn't get. Only didnt give 1 star because the food actually tasted amazing but the staff didn't seem to have a clue what they were doing! Drive through defo quicker! Staff were happy to solve any problems but could do with a bit of urgency! Literally saw the food sitting for ages ready to go but they just didn't pack it up! Almost like they packed each order 1 at a time instead of when the food was actually ready!
Samuel Curry . 2022-08-27
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Truely terrible, staff very under trained and ignorant, food was dry and tasteless, i cannot recommend this kfc to anyone
Noel Quinn . 2022-08-25
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A standard KFC solid enough if your hungry and tastes as it should. Can be busy however. I've been here multiple times.
David Moore . 2022-08-21
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I would have given it a 4* but the service was so slow but the food was lovely better than the Bangor KFC!! I think you all need to go to London for a training course as they definitely have it sussed!! Just a bit of constructive criticism!! Why is it so much better and different in London and the surrounding areas?
ClairesyJMcG McGreeghan . 2022-08-17
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Slow service, machines not working , dirty
Ciara Mc . 2022-08-12
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Excellent service. Drive through is a bit awkward not made for big cars. kfc right next to a ecar charging point very handy.
John Little . 2022-08-04
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With out fail everytime i go here i have to go back and collect something they forgot to put in the bag. It gets really fustrating all the time. Only i like KFC chicken i wouldn't be back.
Phil Armstrong . 2022-07-23
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I called in, pre ordered on the machine, waited 30 mins, was told by another customer that they were waiting 80 minutes, I was on my way to work so didn’t have time to wait. Asked for a refund, the staff at the till said the supervisor had to do that, she went and asked her, after 10 minutes and being asked 3 times she still hadn’t appeared, I had to leave without a refund, absolute shambles. The wee staff member at the till stated they were serving the drive thru first, she was near to tears, she was left to deal with irate customers poor girl. Will never be back
Patricia Thornton Carberry . 2022-07-22
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30 minute wait for an incomplete order and tiny portion. Watched others who had paid at the screen give up and walk out. One person on the counter at a busy time is a bit of a joke. Lesson learned
Billyrabbit . 2022-07-22
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Fantastic staff, very helpful & nice workers +manger in magherafelt.. Not like ballymena kfc, In ballymena kfc few weeks back, the staff was a joke, didn't want to be there.. The food I ordered was a disgusting, so must fat and bone, very little chicken. I was sick later on for eating it. 2 friends were with me £18.00 spent , It was disappointing to say the least. Could done with a refund at least. Leave it with you ballymena KFC.
Daniel Cassidy . 2022-07-20
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One person ordering system, gravy very thin, no taste to be honest, guy was friendly enough, poorly laid out drive thru, loads of paint scuffs on post to prove it,col Saunders wouldn't be happy
Herbie Carlisle . 2022-07-19
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Turned up at 8:30 pm and restaurant was closed, opening times on the door states it should be open until 10:00 pm
John Peden . 2022-07-14
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Had many time as its the closest to home.... my god, this was bad. new opening times, not closing till 8pm and drive through 9pm, ok. put the sets up at ten past seven with still a good few people waiting to order. locked the door with people still waiting for their orders. got home (normally theres nothing wrong with the order) a side of chips was missing. their drinks were extremely limited, with it only serving club orange and 7 up (not a good thing when the little ones only love pesi, when ordered didnt know we would have had to go home with it otherwise the drinks won't have been ordered). The bin, both outside and inside, looked as if they hadn't been empty since opening time (12pm). nearly every table was filthy with grease on the tables. there is screens in this location but theses were either turned off or not working.
Elly Burrows . 2022-07-03
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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365 Opinions
I always meant to try here but was never passing at the right time. Last night it finally came together. We had a lovely family meal. The food was delicious and the staff were very attentive. Portions as expected were generous and hot on arrival. The Bar experienced a power outage, but the staff continued, unphased by the extraordinary situation. Food continued to arrive with joyous cheer as the lights came back on after a 20minute or so black out. Highly recommend a stop here for a family or group meal. Check bookings in advance as it seems like a very popular local restaurant.
chickenI always meant to try here but was never passing at the right time. Last night it finally came together. We had a lovely family meal. The food was delicious and the staff were very attentive. Portions as expected were generous and hot on arrival. The Bar experienced a power outage, but the staff continued, unphased by the extraordinary situation. Food continued to arrive with joyous cheer as the lights came back on after a 20minute or so black out. Highly recommend a stop here for a family or group meal. Check bookings in advance as it seems like a very popular local restaurant.
chicken