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4,0

Based on 1.368 opinions finded in 2 websites

4.0Ambience4.5Cuisine4.5Price4.0Service
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Nº 185 in 328 in Lisburn

Nº 7 of 9 American in Lisburn

CUSTOMERS TALK ABOUT DISHES WITH.. beautifulpaychickenfishsteakonionscooked

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Really lively place. Child friendly. Great food with excellent presentation. Value for money. The chilli one burger was 10/10 👌

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Keira O'hare . 2024-02-16

MORE AT Google

I was here on Saturday with my partner I had the sizzling chicken platter, and it was delicious, and the food came quickly. The staff were lovely

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Paul Hand . 2024-02-14

MORE AT Google

Disappointing family meal, service awful. Place wasn't busy at all so no excuse for poor service and waited 1.5hrs for food to come out. Had asked several times to be told it will be out soon. Food was not nice very tasteless except for the goujons. Meal was £70+ for 1 starter and 4 mains with soft drinks. My husband and I didn't feel well after our meal either, with sore stomachs.

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Janine Bunting . 2024-02-12

MORE AT Google

Called in for lunch. Got the burrito and salted, chilli chicken. Both were very tasty and would be back.

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Andrew McKee . 2024-02-07

MORE AT Google

Had a lovely meal there with a friend. Generous portions and that's from someone that likes their food 😋

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Tim P . 2024-01-22

MORE AT Google

Nicely laid out Grill Restaurant with booths to accommodate up to four persons each. Seems to attract a lot of young people and families. Relaxed atmosphere with constant background music. Pleasant young waitresses, food reasonable standard with massive portions. Clean toilets, free parking close by.

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F.J. Fox . 2024-01-20

MORE AT Google

Great breakfasts, good service.

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Ict Account . 2024-01-17

MORE AT Google

Steak was fantastic and cheaper than most places

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Stephen Collins . 2024-01-17

MORE AT Google

16 of us went in Thursday 4th January for dinner food was amazing big portion. Staff were brilliant .

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Suzanne Cowen . 2024-01-09

MORE AT Google

Good food at good price. There were 4 of us in for breakfast but when the bill came we had been charged for 7 breakfasts and an extra Coke which we did not order. Bill was reduced by £30 pounds when challenged but no apology for error. Pity because it is good value.

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Alastair Ashby . 2024-01-08

MORE AT Google

Unpleasant Experience - Subpar Food, Lackluster Service, and Unhygienic Facilites. Our recent visit to Jersey Street Grill was nothing short of disheartening, encompassing a range of disappointments from the quality of food to service and the cleanliness of the facilities. **Service and Atmosphere:** Upon entering, the atmosphere lacked warmth, with a disinterested waitress providing lackluster service. Audible swearing from the kitchen created an uncomfortable environment, particularly for families with elderly members and young children. **Food Quality:** Despite paying £17.99 for a burger, the quality was far from satisfactory. The meat seemed shrunken and resembled black pudding rather than a proper burger. Rock-hard bacon and soggy tobacco shoestring onions further contributed to a subpar dining experience. **Facilities:** Adding to the dismay, my wife encountered an unpleasant situation in the ladies' restroom. The facilities were described as disgusting and dirty, significantly impacting her overall impression of the restaurant. **Overall Impression:** With a bill totaling £41.96, including two Coca Colas, our expectations were not met, and the dining experience fell short. This echoes a similar incident at Bodene's, where a prior complaint received no response. In conclusion, I urge the management to take this feedback seriously and address these issues promptly. Customers should receive an experience that aligns with the prices charged, coupled with improvements in both service and facilities.

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Nathan Wilson . 2024-01-08

MORE AT Google

Fry arrived without the hash browns, and came with stonecold beans and burnt toast. The burger didn’t come with maple bacon as described. Instead they pour maple syrup on top of the bacon which tainted the burger. Also no soap in the male toilet and we were first customers at lunch toilet.

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Andrew . 2023-12-16

MORE AT Google

This, bodenes, and Boston grill are carbon copies may as well own the leisureplex wish there was a bit more of a difference between these establishments even though they're all owned by the same company. But regardless of that I must say jersey street is fab. Food is excellent no complaints every time I've went. Service is nice and friendly staff very accommodating letter people order burgers to their liking that weren't on the menu. Atmosphere is pretty chill, good music and good vibes. Recommend for family dinners and special events.

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Alana Winchester . 2023-12-13

MORE AT Google

Yes enjoying lunch with friends from church every sunday We do move around the different venues Jersey street is we're we are at the moment No photos taken. Too Much ti.me enjoying our food and beverage

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Elizabeth Spence . 2023-12-10

MORE AT Google

Tasty food friendly professional service relaxed atmosphere Really enjoyed visit and looking forward to coming back

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alistair mccrossan . 2023-12-03

MORE AT Google

Never been disappointed always fab meals

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Judith McIlwee . 2023-11-08

MORE AT Google

First time here, top drawer. Loved it. Portions was big, just really good food an atmosphere.

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Paul Young . 2023-11-05

MORE AT Google

Definitely food the food has went down hill

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Jackie Spence . 2023-11-03

MORE AT Google

Fantastic service, above and beyond. Food is grand for fans of deep fried food. Prices are good. Portions are massive.

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Chris Allen . 2023-10-28

MORE AT Google

Lovely food tho' I will admit I was still hungry after my dinner so the portions could have been better and they made a mistake on my wife's dinner applying the wrong gravy which had to be returned leaving her waiting for what felt like ages whilst another meal was freshly prepared.

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Steven Campbell . 2023-10-24

MORE AT Google

Myself and my wife went to JSG last night for my wife's birthday. We are spending some time away and we both love Diner style experience. This is by far the best one I've ever tried. We've even tried ones in New York and New Jersey and out of them all I'd chose this one. They had a decent 0% alcohol section for me to choose from and a brilliant selection of alcohol drinks for my wife to choose from. The food was just wow. I had a Chicken & Steak dish and the steak was cooked to perfection. My wife had their famous chicken tender dish and it was amazing. We finished the evening off with their "birthday muffins" which are so cheap but delicious and they played happy birthday music and had a candle and all. The staff were so lovely. They were really friendly and chatty. There was another large family party there and they constantly checked if we were OK for everything. Honestly one of the best dining experiences I've had in a very long time, (if not ever). We didn't know what way the bill would be at the end considering the extra sides we ordered and the drinks etc but it was excellent. We will be returning again for breakfast during our stay and highly recommend this business to anyone who wants to try fantastic food in a diner setting with fantastic customerservice. You won't regret it. THANK YOU ALL IN JERSEY STREET GRILL.

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Cormac Melia . 2023-09-28

MORE AT Google

Def recommend this place. Really friendly and chilled atmosphere. Customer service was first class, one of our party has allergen requirements and was catered to with ease and no fuss. Kids loved it too. Will be back soon.

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Tracey Geddis . 2023-09-27

MORE AT Google

Food and service was good overall but asked to move to the larger booth next to us as would have felt more comfortable. We were told we couldn’t move as this table was reserved. Thought that was strange as didn’t think they took bookings and this was confirmed by another member of staff - only for 8 or more - so seemed like they just didn’t want the hassle. Not great. The toilets were vile with an overbearing stench of urine. Could do with a good clean. The meat of the burger was not to my taste but everything else was nice. Toilets and poor customer service off putting.

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Mrs Q . 2023-09-23

MORE AT Google

Its ok not great ,service was poor wont be going back

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Paul Jackson . 2022-05-07

MORE AT Google

Busy at all times, service is great. I recommend the brisket and chicken

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Mark Devlin . 2022-05-06

MORE AT Google

Had a Mega Breakfast , great and Massive

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John Carlin . 2022-05-03

MORE AT Google

Food very nice and seating area clean and staff where good would go back again

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Robert Brown . 2022-04-15

MORE AT Google

Great place, food good, service great, staff friendly

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Herbie Carlisle . 2022-04-10

MORE AT Google

Just another American dinner in Lisburn. Good service, friendly staff and good food. But uncomfortable seats.

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Andrew Dickson . 2022-04-10

MORE AT Google

Lovely food and staff, good parking and atmosphere. Highly recommended. We come for healthy breakfast, pictured here. 5 stars 👍

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Mathieu Decodts . 2022-04-08

MORE AT Google

Burger was ok my chips were half cooked pint of beer tasted like a pint of slops I'm not a regular but my partner has been in it a few times and she said the standards have dropped she didn't like her usual meal

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Colin Parkinson . 2022-04-07

MORE AT Google

Some eating in the burger, was first clasd

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Thomas Mc caughley . 2022-04-05

MORE AT Google

Manager a complete ballbag plain and simple.

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Ryan . 2022-03-26

MORE AT Google

Always enjoyed the food in here but this evening is my second occasion walking out of restaurant with extremely bad service and downright rudeness from the manager on both occasions. Left standing without even being acknowledged for too long and no service at the table once seated.

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Carolynn Parsons . 2022-03-20

MORE AT Google

So much food they deliver it on a tray rather than a plate

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Peter Woodsford . 2022-03-20

MORE AT Google

Food great and warm.Music a little bit loud

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Robert Smyth . 2022-03-15

MORE AT Google

Always great food pleasant staff

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raymond johnston . 2022-03-15

MORE AT Google

My son is a fussy eater and this is place goes over and beyond to please him his most favourite is chessy garlic bread and the staff are very helpful nothing is a hassle for them

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Jackie . 2022-03-13

MORE AT Google

Great little restuerant beside the Omniplex Lisburn. The food is absolutely brilliant. Easily one of the tastiest restuerants i've had the pleasure in visiting.Prices are very reasonable for food of that standard and you'll not leave hungry. One desert between two is enough.Staff are friendly and helpful.Give it ago, you'll not be disappointed! 5 stars

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Dean Mcclatchey . 2022-02-27

MORE AT Google

Had lunch here and it was delicious. I had fish and chips and the portion size was fantastic. My partner had fajita wrap as was equally impressed. There waitress was friendly and extremely helpful and professional. Now the third time we have eaten there and not been disappointed yet

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Andy Williams . 2022-02-22

MORE AT Google

Food and service was excellent as always

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Katrina Brennan . 2022-02-21

MORE AT Google

Felt very welcomed on arrival and the waitress was very helpful and great at her job. Food was lush and as norm for Dino diners and portions was brilliant. Def be back and recommend to others. 🤤

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Bob Haire . 2022-02-19

MORE AT Google

Great food, nicely cooked and pleasant friendly staff

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karen graham “KarenG” . 2022-02-13

MORE AT Google

Popped in for dinner as working from home. Very friendly welcome from staff. Had this very tasty chicken burger which was huge with chips and gravy. Soooo goood🤤. Reasonably priced....tidy and clean. Can't fault it 👍

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David Thompson . 2022-01-31

MORE AT Google

Good variety on the menu, good value with generous portions and friendly service.

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Blanche Thompson . 2022-01-31

MORE AT Google

Fantastic service and excellent quality and very friendly staff

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John Haper . 2022-01-29

MORE AT Google

Beautiful meal very large portions. Very friendly staff and also reasonably priced

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Maggie Hawthorn . 2022-01-18

MORE AT Google

Delicious food. Something for everyone cant go wrong with this place

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Linda White . 2022-01-14

MORE AT Google

It was lovely. Had the fish and chips and it was honestly unreal. Makes you realise how rubbish fish from supermarkets is. The lady and guy serving us were lovely, couldn't have been more helpful.

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Sarah-Louise Wright . 2022-01-07

MORE AT Google

Great food, tasty and reasonable. Burgers and portions huge. Service great too. They do a separate kids and vegetarian menu which has lots of choice. Dips are big too, recommend the garlic mayo for your chips!

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Julie Heinz . 2021-12-29

MORE AT Google

Food delicious steak cooked to my liking staff friendly and attentive. Christmas decorations beautiful. Hope to be back soon. 👍😁

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irene richer . 2021-12-22

MORE AT Google

Food is lovely! Service is exceptional! Highly recommended 👌

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Reginald Nipas . 2021-12-13

MORE AT Google

As an American, the French toast was just like I would expect!

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Mary-Alice Wildasin . 2021-12-12

MORE AT Google

Ok but sometimes food nice some time not got omenlite today not great tea

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Lesley Corbett . 2021-12-09

MORE AT Google

Good food an friendly service. A good start to a night out

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Andrew S . 2021-11-27

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First time eating here and found the whole experience fantastic.took both my sons who can be fussy eaters and they found very easily a meal each they enjoyed and myself who likes more traditional food I even loved it.the staff were very friendly and welcoming and really made us feel welcome and next time we going or coming back from Belfast it's worth it to call in here as I couldn't recommend it more.

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who cares . 2021-11-25

MORE AT Google

Professional staff and brilliant food ❤✌

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Maya Diana . 2021-11-18

MORE AT Google

Lovey food and very friendly service.

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Nicola Kilifin . 2021-11-17

MORE AT Google

Worst ever stake in my whole life i said to the waitress medium rare she gave taosted steaks.staff are talking out loud on the counter.not tobe recommend to anybody.we have to walkout for there dry steak i have to boston steakhouse which is much better service and friendly.

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Andrew Dumlao . 2021-11-15

MORE AT Google

I took my 11 year old boy for a birthday lunch with my family party of 6. The staff were unfriendly to the point of almost being rude. My son whose birthday it was thought someone had taken a bite out of his burger and felt uncomfortable eating it. It took 10 minutes after the dinner plates were lifted for dessert menus to come after asking for them. When asking for the reset menus we also ordered more drinks which didn’t even come when the dessert menus eventually came and the waitress had to be reminded of the additional drinks order. The drink then came and then we had to wait another 10 minutes for the waitress to return to take the dessert menu. The deserts then took an additional 10 minutes to come. After we finished when trying to settle the bill more chaos ensued as the waitress didn’t even want to help me pay the bill as I waited near the counter alongside people waiting for tables. This was also a 10 minute wait to pay the bill. In total we spent approximately 30 minutes eating and over an hour waiting for service from the waitress. In total we were 1 hour and 40 minutes in the restaurant. This was without doubt the worst service I’ve ever experienced in a restaurant and will never return. I would say nobody should go to this restaurant especially if it’s a special occasion like a birthday for a family member. A very unpleasant experience and even my 11 year old son whose birthday it was commented about the long waits.

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SEAMUS DOYLE . 2021-11-14

MORE AT Google

Nice place with very delicious food

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Magdalena Kancauskiene . 2021-11-08

MORE AT Google

Extensive interesting menu. The food is always too class and so satisfying. Our most recent trip we called in at lunch time with some time to kill and ordered the ribs n chicken platter it served myself my husband and my 3yo boy plenty. Ribs were soft , chicken goujons tasty, the corn bread to die for! I’ve been before and had the burgers etc. Hits the spot everytime

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rc1403 . 2021-11-04

MORE AT TripAdvisor

Wasn't that great. 3 attempts to order a drink because each option I picked was out of stock. Also has no vinegar. Asked how I'd like my steak, pointless as I didn't come out medium rare as ordered, it was well done. Ribs were burnt. Staff were nice though.

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Graham M . 2021-10-31

MORE AT Google

Friendly staff and good food at a decent price.

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James Horner . 2021-10-30

MORE AT Google

I'm really not one to be overly critical, but feel there are valid points that need attention. In fact most of my reviews are only ever positive. We visited 26th Oct, approx 1.30pm. Building & decor looked inviting. Upon entry there was a queue. A good sign, yes? Maybe. After standing in a line for easily 15mins with absolutely zero interaction or eye contact from any member of staff to even give a wait time, we were about to walk out. You badly need a Host or Meet/Greet at busy periods!! Busy lunchtime is understandable - but delegate someone to manage the demand. Finally we're offered a table. Place definitely understaffed. As the place quietened down after 2pm, we counted 4 new Floorstaff. Could have been doing eith them an hour ago!? What seemed to be an A La Carte Menu at Lunchtime seemed to be quite hefty pricing - cashing in on Midterm Break?!? An average £13/14 is definitely far too expensive for this time of day. Pleasant young chap takes order. Food arrives around 35/40mins later. A little too long a wait for lunchtime. 2 Adults 2 Kids. Its just OK. Chunky Chips/Twisters/Cubes & Fries all luke warm and stodgy, obviously from sitting in plastic bowls under the lights and NOT made to order. Sweet Potato Fries obliterated and obviously reheated. Some serious rethinking needed here folks!! This was something I noticed from standing queuing so long as your Open Pass faces the Queue.. Who wants side orders that have been laying in plastic bowls under heat lamps for an extended period?! Sort it out. Food was mediocre at best. For what they are charging, its unquestionably overpriced, based on quality and service. We ordered a Pint of Moretti, to be told it was out of stock. Dread to think what a Draught of it was going to cost when a PT Btl is £6.99. Extortionate & quite frankly embarrassing. Would I visit again based on my experience, absolutely not.

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Stephen . 2021-10-27

MORE AT Google

Everything really really good, nice staff, delicious food. All perfect!

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Silvia Fecioru . 2021-10-26

MORE AT Google

Just walked in there 15 minutes ago. Noticed right away that the 4 chefs behind the counter are not wearing hats, beard nets or gloves and the main chef is eating over the food he’s serving and scratching his beard over it too. We were given menus which were dirty and had food on them. Staff didn’t even acknowledge us. Place has went badly down hill. We left before being seated

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James Gillanders . 2021-10-24

MORE AT Google

Food excellent, portion good, staff pleasant

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Deano Dino . 2021-10-21

MORE AT Google

Omg the food is amazing… so delicious… The staff are excellent! I highly recommend!

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Fernanda Soares . 2021-10-21

MORE AT Google

Steaks was great, but the chicken strips was dry and hard and beer was flat. Staff was great and refunded the effected meals.

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Jas Kniveton . 2021-10-16

MORE AT Google

2nd time visiting Jersey street and definitely doesn't disappoint in portion size or quality. As American diners go its spot on!!

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Robert Thompson . 2021-10-15

MORE AT Google

Always my go to restaurant food is delicious and they give you very big portions. The staff are friendly and there is a great vibe throughout

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Shauna Hughes . 2021-10-15

MORE AT Google

It was only my 2nd visit to Jersey Street as I normally go to Boston, which happened to be closed for some reason. Turned out to be a blessing in disguise. Seated really quickly, really pleasant staff and didn't wait long on our food and the food itself was awesome! Will definitely be back more in the future!

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mark gorman . 2021-10-12

MORE AT Google

Have to say I've always enjoyed Jersey Street, as its not very often I come. Though I can honestly say tonight I could off made better Myself. The food was rubbish. The staff have no customer service skills apart from the guy who took are order. Fairly disappointed, not coming back.

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Audrey Gardner . 2021-10-10

MORE AT Google

Only 2 waiting staff but friendly, I got fish and chips but fish smelt fishie, and put me off, charged me £4.90 for 2 scoopes ice cream for my 92 year old dad. Rip off.

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Tania Bushe . 2021-10-08

MORE AT Google

Great food for the price! Defiantly recommend for family trips. The older staff members are a bit dismissive and simple things we had to ask for like a stake knife for the steak which was meant to be Well Done but came out more of a Medium Rare

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Joshua Holmes . 2021-10-03

MORE AT Google

Great service food was just ok Steak definitely wasn't fresh staff lovely and attentive

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Gillian Thomson . 2021-09-29

MORE AT Google

I like eating here food lovely and staff friendly

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Elizabeth Montgomery . 2021-09-28

MORE AT Google

Food stodgy and all deep fried. Pints of carlsberg were warm and flat. Menus ripped and grubby. Condiments landed after w finished our food. Won't be back.

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nicksE6568VI . 2021-09-25

MORE AT TripAdvisor

Enjoyed the meal a lot. I had the ribs and wings (wings choose of spicy or bbq) food was cooked to perfection. We all enjoyed it. We will go back again. Service was good and friendly staff.

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Carel van Niekerk . 2021-09-25

MORE AT Google

As usual great place to enjoy my Birthday Meal with Family 👪❤ lovely atmosphere great staff and fantastic food xxx love this place

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Julie Black . 2021-09-19

MORE AT Google

Nice atmosphere and a really lovely fry. Good black pudding, too.

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Big Fat Chipo . 2021-09-18

MORE AT Google

Good food and friendly staff service. Just a pity you can't book as the ques would put you off going here for dinner.

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Louise McCarthy . 2021-09-17

MORE AT Google

Excellent service friendly staff they couldn't be more helpful and always asking is every ok and if we needed anything more during our time there . The meals themselves were size portions and full of flavour 😋 👌 . Would recommend.

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George Davidson . 2021-09-17

MORE AT Google

Very expensive and was really long waiting on the food

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Nicola Mckendry . 2021-09-13

MORE AT Google

Lovely meal with friends. Great value and tasty food . Very helpful friendly staff

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Viv Irvine . 2021-09-09

MORE AT Google

Nice place, good food and service. Liked it and will visit again

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Priyank Lakhani . 2021-09-07

MORE AT Google

Great food. Cool atmosphere. Amazing coctails

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Ben O'Connor . 2021-09-06

MORE AT Google

Fantastic service, food was lovely and the staff really friendly. Really reasonably priced too.

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Mark Donaghy . 2021-09-05

MORE AT Google

Food was great 👍. Service was bit slow, but was worth the wait.

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Philip Crawford . 2021-08-29

MORE AT Google

Great place to go food was excellent great staff go there again

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Thomas Brown . 2021-08-28

MORE AT Google

Very friendly, Great service, excellent staff, fantastic food and plenty of it ! Very enjoyable experience ☺️

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Ronald Cox . 2021-08-27

MORE AT Google

Food was fast and delicious. Staff were kind and our waiter, Zane, did a good job. Will come back again and would recommend 👍

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RivalC70 . 2021-08-26

MORE AT TripAdvisor

Reasonably priced Fast food & fast service. Great selection which was thoroughly enjoyed by adults & children. Lovely staff.

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Sarah Jane . 2021-08-24

MORE AT Google

Awesome restaurant! Very clean and the food is 100% Desserts are out of this world and will definitely be going back!

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Laurie Swan . 2021-08-21

MORE AT Google

The food is amazing the staff are so lovely and helpful and it's cheep for what you get

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James Woods . 2021-08-19

MORE AT Google

Lovely food, great atmosphere and very friendly staff. The service was excellent and the choice on the menu was great! I would definitely recommend this place !

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Voyager18894244109 . 2021-08-15

MORE AT TripAdvisor

cheap and cheerful. You definitely get your money's worth in here. The food is lovely and staff are always nice

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Jasmin Mccormick . 2021-08-15

MORE AT Google

Had to walk out. Walked into Jersey Street which was less than half capacity. Stood at the sigh saying "wait to be seated" and despite there being members of staff behind the bar and being aware of us waiting, not one of them acknowledged our presence. After waiting a long while, a waitress appeared, got menus and showed us to a table. Our interaction with the staff at Jersey Street ended at this point - nobody came back to take our order. We waited longer than we should have before leaving and visiting one of the nearby restaurants.

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The Honest Reviewer . 2021-08-13

MORE AT Google

Food was delicious as always 😋😋

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Kelly “Kells” Geddis . 2021-08-10

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