Based on 241 opinions finded in 2 websites
Based on 241 opinions finded in 2 websites
Opinions
My pet hate is when people don’t pay attention when you order. Asked for beef, got prawns.....which we would not eat. Too far away to take it back. It was a small order so no excuse. Simply unacceptable. They don’t even accept cards. My advice.....go to any of the other Chinese’s in harryville. They are ALL better than this one.
Andrew L . 2018-08-11
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I've given the previous Jade House a lot of custom over the years. It was going downhill and after repeated calls re cold meals, missing food, etc we decided to use another takeaway. Tonight, we thought we'd give it another try under its new name. What a disappointment. None of the 4 of us finished our food. The salted chilli chicken was neither salted or chiili'd and was extremely chewy. Rice was half cold. One main dishes was so full of onions and very little else. The prices have gone up but the food quality has deteriorated. All in all, the place has gone to the dogs and we're done giving it another chance. We won't be back.
MrsFlufferson . 2018-04-29
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Have had carry outs many times from here as Jade House and always great. Now the New Panda under Alan Fung. Starters were good admittedly but main courses of Duck in Soya Sauce, and Special Curry, were very poor indeed. Duck was chewy and overcooked with a soya sauce that was so thick you could have stood on and would have stripped paint. Special Curry was so bland it had absolutely no flavour or taste and completely lacked any herbs or spices. Apart from starters it all went in the bin and I doubt we'll be back. Maybe Alan Fung needs to give someone a kick up the backside.
sam g . 2018-03-17
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We got a chicken curry, delicious and massive portion of very tender chicken (according to my husband). I had the deluxe combo which I have regularly, it is always good but tonight it was amazing. Best ever. Reckon previous reviewers wouldn't know good food if it hit them in the face!!lol
Rosemary-James . 2018-01-07
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Given Jade house a lot of costume over the years although now it seems to be a hit or a miss this evenings take away was barely eaten didn't enjoy it at all waste of £20 on this occasion chips were hard fried rice cold also slightly hard chilli chips for salted chilli chips not a lot of taste again mostly hard firm chips garlic chicken dish large chunks of chicken that actually didn't taste so nice sauce to thick, I've had this dish loads and most times it's been fine sometimes again better than others but this evenings take away has lead to this review as I was very disappointed sorry.. Wish hadn't of bothered and saved myself money.
Cityofseventowers . 2018-01-04
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Rang my delivery order at 6.30pm to be delivered at 8pm ....... I waited till 8.15 and decided to give them a call .......only to be told that they had run out of Chips and had to make them !!!!!!! I had ordered for 10 people as I was having a family night in for 2018 celebrations .... what a disappointment this was turning out to be ."....."......... order finally arrived 45 minutes late ..... delivery guy apologised .. not his fault but I was still charged the delivery fee ...... this is not the first time I have had problems with delivery but it shall be the last ..... I shall not use service again ..... food was ok .
Eliz B . 2018-01-03
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so annoyed. the smoked chicken is covered in SUGAR. .sugar is sprinkled all over it. I have ordered smoked chicken enough tines to know that sugar isn't part of it. the food was ordered at 6.30pm and it didn't arrive till 8.10pm which was a ridiculous waiting time!!! the food was COLD...we spent £26 tonight to have a nice takeaway meal..we have always gotten from Jade House but tonight we might of well put the £26 in the bin before ordering because the food is now in the bin anyway... the service tonight is not acceptable and I will not be ordering again from Jade House because of this experience. waste of money.
stacey . 2017-06-03
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First order online. Will defo be ordering again.
Vicky . 2017-06-03
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Really enjoyed this Chinese, came really quickly but order had to be above ten pound so added can of coke, half way through Chinese I'm thinking that can would be nice then I realise it never came.
Gareth . 2017-05-20
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Fast delivery and can't fault the food
Jenny . 2017-05-13
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He comido en este llevar años y no volveré.Cometieron un error en uno de los pedidos (agregado de ajo cuando la comida estaba sin pedido) y me tenía que ir al otro lado de la ciudad para recoger la comida de reemplazo. Fácilmente se resolvió, pero tras haber conseguido casa nos dimos cuenta de que la comida era realmente salado de reemplazo. Hemos pedido que el ajo antes sin comida, sin problemas y no era salada. Así que no sé por qué era esta particular comida? ? ?Después de años de ir a ese lugar, por desgracia, no tener mi negocio! ! ! ! !
Kathryn C . 2017-04-19
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Food tastes just like any other chinese. And if you order 1,5 liter Coke, you get 1,25l Coke.
Simona . 2017-04-16
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Great menu with lots to choose. 5 stars *****
Jaki . 2017-04-14
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Special fried rice had very tough chicken and was over salted. Wouldn't recommend.
Trevor . 2017-04-06
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Have used this takeaway on so many occasions and love the chicken curry but tonight it went in the bin, not sure what the curry was but it didn't taste like Chinese curry. Will never be back
Jss06101973 . 2017-04-03
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2 hours from order to delivery and food arrived less than lukewarm and stodgy. Wont be going back
Lauren . 2017-03-18
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Very good in all ways my fav chinese in ballymena since i was 13 lol
Rhonda . 2017-03-11
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Great size portions and great selection on menu. Food hot and tasty *****
Jaki . 2017-03-11
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Quick delivery and excellent food
julie . 2017-03-10
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Not as good food as other restaurants
Fiona . 2017-03-04
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Minimum order value being £10 is a bit much if ordering for one person. This has put me off ordering several times. Also £5.45 for delivery to Ahoghill is ridiculous.
Michelle . 2017-02-24
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Requested that order be delivered at 19:40 but it came too early at 18:50.
ngage . 2017-02-18
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good food, good delivery times. only complaint i have is despite the fact i have paid a delivery fee the drivers ask for more money for out of town delivery. I have had three deliveries, once charged 50p extra, 2nd delivery wasn't charged anything extra, third time charged £1.50 extra. I don't mind paying extra for out of town delivery...but why the different charges?
Barbara . 2017-02-18
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Great food as always and delivered within delivery time
Kathryn . 2017-02-11
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Absolutely wonderful food, delivered in extra quick time. The new munchie box is well worth a try 🙂
Lynette . 2017-02-08
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Great portions and fantastic selection
Jaki . 2017-01-28
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Excellent meal and service. the only Chinese takeaway I would use in this area.
Rita . 2017-01-21
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We have used the takeaway service a lot but not recently until last week but it really has gone downhill for whatever reason, most of the food went in the bin.We won't be using it again
Arnold C . 2017-01-19
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Our favourite Chinese but unfortunately delivered to the wrong address and when it did arrive 90ish mins later it appeared to be reheated despite being told it was made afresh to be delivered back out
Lyndsey . 2017-01-13
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Food arrived earlier than the estimated time and apart from the chicken being a bit over cooked everything was lovely
Jenny . 2017-01-07
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My food took over an hour to arrive..was cold and wrong item. Not using against:(
deirdre . 2017-01-07
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Perfect and prompt as usual. Recommend to anyone looking for a lovely meal.
Ann . 2016-12-04
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Pedimos 5 platos. El pollo con nueces de anacardo sin el anacardo. El pollo al curry no tenía calor. El peor problema era el plato sin gluten gratis. Me mandaron una comida diferente. Cuando llamé para preguntar dónde la comida correcta era que primero negaron tomar la orden. Entonces lo que admitió que ya no pero el chef preparado sin gluten así que sólo envió otro plato. Esto significaba que uno de nuestros amigos no tenía cena. La única razón por la que pedías de jade de la casa era que previamente han preparado platos sin gluten gratis para nosotros. Debido a la comida deficiente y la actitud del personal no volveremos aquí.
jason861 . 2016-11-27
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First time I ordered from jade house in over a year! Sauce was watery and not nice didn't like it at all.
karen . 2016-11-19
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Use to be a great place to eat but the order was cold and ribs was wrong sauce. So ordered different rice and got the right ribs and it went to the bin. Never eat there again. £18 down the drain.
Patricia . 2016-11-18
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Food was quite cold . Not much flavour unfortunately . 😩
Leanne . 2016-11-11
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Great meal very appetising will surely order again
Thomas . 2016-10-25
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Food is late. Normally on time and great so very disappointed. Rang the restaurant and it was obvious they had forgot to process the order. Told me it would be another 10mins. Complete lies. The app is saying that I have received the order and I don't know how as it still isn't here.
Michelle . 2016-10-22
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Everything was dead on,good efficient food and service...
Ryan . 2016-10-16
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Everything was really good, couldn't fault anything. Will be ordering again.
Margaret . 2016-09-10
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Top quality food and service 👌🏻
Cheryl . 2016-09-10
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Excellent meal but took an hr for delivery
Lynn . 2016-09-03
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food was disgusting, WAY too salty!!
Stephanie . 2016-08-29
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Nice food and cheap but everything had a flaw like a oily curry and fatty chicken balls. Better Chinese's in Ballymena
. 2016-08-27
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This Chinese take away is usually always busy,but service is quick and polite. Food us always warm and tasty. They are happy to make food to order if you need to make changes to the menu. Definitely would use it again and recommend it
. 2016-08-26
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Pedimos una entrega. Chip salsa y miel Pollo con verduras no chili y arroz. El chip estaba fría y la salsa salsa insípida. Miel pollo chili estaba fría difícil y duro y lleno de verduras. Yo no estaba contento con mi comida no han estado aquí en años, y creo que será hasta que vuelva.
. 2016-08-26
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Both beautiful and tasty, though the chicken dish tasted more like sweet and sour than honey chilli. It still was tasty but wasn't what was expected
Louise . 2016-08-21
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Excellent meal and quick delivery
Thomas . 2016-08-20
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Food was not bad not as good as it use to be delivery service very fast quick
Andrew . 2016-07-21
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First time ordering from jade house...delivery service very quick...food was really tasty, would definitely order from here again
Janet . 2016-07-16
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lovely. fresh & hot and on time
nicola . 2016-07-16
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Didn't think the cantonese chicken was nice Aral the chicken was very dry and stringy and the salted chilli chicken was cold when we got it
Daniel . 2016-07-15
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i feel its getting more expensive to order. £11.50 fir one meal is s little on the steep side. i must say that takeaway and delivery is always very prompt
Melanie . 2016-07-15
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Jade house is always beautiful food, great service friendly drivers perfect.
Colette . 2016-07-08
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Good was good, didn't deliver within estimated delivery time
Ash . 2016-06-30
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Over an hour wait..food was disappointing tonite! Two chicken dishes & chicken hard & tasteless in both.
Debbie . 2016-06-26
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Honey chilli. Chicken - very tough meat ... The curry was watery & lacking flavour . Usually Jade house is very good but afraid not tonight
Julie . 2016-06-25
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Very little meat in my special chow mein and not even a single prawn in sight.
Sharon . 2016-05-29
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We will order again from this app
Vanessa . 2016-05-28
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Consistently great food and impeccable service. Never had a bad meal from Jade House and we've ordered from them quite a few times. Highly recommended.
Mike . 2016-05-06
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Could just do with more chilli on both prawns and chicken dish. We all thought they were too mild in flavour.
Allison . 2016-05-01
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Food cold. Chicken not cooked. Still pink inside
patrick . 2016-04-23
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Meal came with no chips, waited 20 mins. Banana fritter, where the banana is black inside, is not tasty. Soooo disappointed as we were looking forward to a nice quiet night in. Not going to order from here again. The girls who take your order if getting a takeaway are so friendly too but just not worth the poor checking of orders and poor quality of food.
Nicola . 2016-04-23
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I've used Jade House a few times. The food it very tasty and delivery times are excellent. Only negative is that often the temperature of the food isn't hot enough when it arrives.
Louise . 2016-04-08
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I thought the food was awful , the rice was really cold and the noodles had vegetables in them when I didn't ask for them , definitely won't be getting from here again
Lolly . 2016-03-12
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Not quite as good as usual but still nice
julie . 2016-03-04
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Do not get the salted chili chicken from this place !, worst in the town. The chicken tasted totally like rubber and appeared like peices cut up from a greasy cheap chicken burger. Also i ordered curry sauce and tasted nothing like curry, also it was not one bit spicey. Very disappointed overall as it was quite expensive. Will not want to try this again, shame as I have ordered from here on justeat before. Will be going back to Double Happiness from now on.
Ethan . 2016-02-29
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Quick service with excellent food
steven . 2016-02-28
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Ordered and arrived 5 mins before collection time. Had to wait an additional 35 minutes. Not good enough .
Iris . 2016-02-27
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Order was placed at 6-30 pm and delivery advised as 7-20pm - after failing to get an answer from the restaurant and several phone calls to Just Eat help line the meal eventually arrived at 9pm !!!!! Very disappointed with service - even though food quality was good the fact the driver asked for an additional £1.40 delivery charge certainly would not encourage me to use the service again -
Kevin . 2016-02-27
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I ordered food at 6.30 with a just eat est of collection at 6.50. I put a note for the shop to say I wanted collection at 7pm however when I arrived at 7pm I had to wait until 7.15pm as the shop said they had not received the order from Just Eat until 6.655pm. I'd order agin from Jade House I just won't use Just Eat.
Diane . 2016-02-27
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Beautiful as always and speedy delivery service ....thank you
Ann . 2016-02-26
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Lack of chicken in the curry but lots of veg
Debbie . 2016-02-21
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Got my order wrong I asked for beef not chicken and noodles tasted terrible.
erin . 2016-02-20
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Food is always great, service is pretty good also.
Holly . 2016-02-12
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Delicious food and super fast delivery.
colin . 2016-02-09
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Food was quite cold when it arrived
Michelle . 2016-01-24
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Meal well presented and very appetising
Thomas . 2016-01-23
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Delivery was 40mins ahead of time, now that deserves a medal! Food as always is hot and flavourful! Chinese craving satisfied.
John . 2016-01-08
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Perfect food ...delivered quickly ..top quality as usual ...Best take out in this area and I have been to a lot :)
Ann . 2016-01-03
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best looking best tasting chinese in ballymena i come from belfast and must admit i wasnt took at 1st but its grew on me and there quick to order no standing around waiting to long also can taste freshness from food
. 2015-11-08
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Good food better than a lot of please
Andrew . 2015-11-05
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Jades house is excellent the food is always beautiful the staff and drivers are always brilliant i very much doubt you can beat their honey chili chicken it is the best i have ever tasted would not order from another chinese restaurant
Colette . 2015-10-17
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Beautiful dish very fast delivery
lindsey . 2015-10-16
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The food is always top class best takeaway in ballymena
james . 2015-10-10
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Good meal. Only disappointment was only 9 chicken balls received instead of the 10 paid for!!!
Thomas . 2015-10-03
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Great service and quality as always, I am never disappointed with any aspect of my experience as a regular customer of Jade House, from the initial greeting to leaving the shop and eating my food, would recommend to anyone! Also the friendly delivery drivers who pass through while you wait
vincent . 2015-10-01
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Ordered 2 chow mein dishes and chips. The prawn dish tasted like chop suey and unusually was in a sauce-maybe oyster whicih I do not like and would never have ordered had I known the chow mein was made in this way.the second special chow mein was thrown out as my husband said it was horrible and did not taste like any other chow mein he had ever tasted before. Best thing about the order were the chips.
Ann . 2015-09-20
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Pretty tasteless meal again, last one I would order
Leanne . 2015-09-12
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Stunning, not a pick of food left, will definaty order the same as what I ordered again
mary . 2015-09-11
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One of the best Chinese takeaways around in Ballymena, a wide menu and quick service. If you are a regular for Chinese food this is the place to go.
. 2015-09-09
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Came 20 minutes early so I'm happy
Stuart . 2015-09-06
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This is the second time we ordered through just eat for jade house and both times the order has been wrong !!!! Very frustrating! Wish I had of rang both times but was a large party and didn't have time!
Leanne . 2015-09-05
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Jade House abrió sus puertas hace unos meses, y decidimos probarlo. Menú es variado que incluyen comida china, japonesa, tailandesa, y platos Malasia. Como mucho para elegir cosas no verás en la costumbre llevar a cabo.
. 2015-08-31
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Excellent as ever. Never fails to impress with superb food and prompt delivery. Cannot recommend highly enough.
Mike . 2015-08-30
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ordered chicken fried rice and it was good. have ordered chow mein etc in the past and it is literally swimming in sauce, so will stick to fried dishes from now on
Emma . 2015-08-21
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Food was delivered a lot quicker than expected and it was great quality and hot
Gary . 2015-08-15
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Still waiting on it.... 20 min late so far. Not worth the 2.95 delivery charge
megan . 2015-08-12
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Only problem was the chips with chicken balls, way over done, but everything else was lovely, find this takeaway a bit hit and miss, to be honest I only use it because i don't like carrying cash, when I do have cash on me I prefer to order from double happiness, food tastes fresher and bigger portions, wish they were on just eat, but to be fair jade is a very good takeaway! Just not quite in caliber of double happiness, and from living in Hong Kong for a while neither takeaway tastes anything like authentic Cantonese or Chinese food, yes guys there is a difference, thanks jade the chop suey was very tasty, I really wish it was more authentic tho, more authentic food would be lovely please, if you did that I would ditch double happiness in a heart beat, or even do a separate menu of authentic regional food, yummy, and could you do malaken chicken rice cause it's so tasty
mary . 2015-08-04
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Amazing food as always. Only criticism is that it's a tad dear
Jordan . 2015-07-31
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363 Opinions
191 Opinions
I have used this particular coffee shop a few times now due to the fact that there are very few coffee shops open in town. Had a coffee and a large tea on Sat afternoon 16th Jan and was very impressed by the service of the young chap on duty. Took a time for my wife to choose her tray bake and this was not bother. Had both nealy placed in seperate paper bags. The young girl made our drinks with my wife being quite specific on what she wanted and this was promptly attended to. Was offered a carrying tray for the drinks and I noted that the young girl was very Covid aware as to how the tops were placed/put on the drinks. A very good experience - congratulations for a job well done. The tray bakes were excellent too I might add.
chillicurryfriedricechickenI have used this particular coffee shop a few times now due to the fact that there are very few coffee shops open in town. Had a coffee and a large tea on Sat afternoon 16th Jan and was very impressed by the service of the young chap on duty. Took a time for my wife to choose her tray bake and this was not bother. Had both nealy placed in seperate paper bags. The young girl made our drinks with my wife being quite specific on what she wanted and this was promptly attended to. Was offered a carrying tray for the drinks and I noted that the young girl was very Covid aware as to how the tops were placed/put on the drinks. A very good experience - congratulations for a job well done. The tray bakes were excellent too I might add.
chillicurryfriedricechicken