Jacey's Coffee House in Ipswich

Always a warm welcome with good food

Good food is served with little waiting time, even when they are packed with customers. Always a good experience.

A small cafe with a great reputation. Good, well priced food and drinks with a good quiet atmosphere.

Very friendly staff went out of the way to satisfy our needs I would recommend to everyone

Cute little cafe with really fun decor and nice home-y food. The place was sprinkled with the coolest teapots and coffee and tea puns.

The staff are friendly and knowledgeable. Though there's no music played here, it's a cosy cafe with an old-world feel. I personally recommend the Jaceys club sandwich or something from the breakfast menu, though I hear the burgers are really good too. The coffee pulled from the espresso machine is rich and comforting, and the tea is served as leaves in a teapot with a strainer. Try and get here early during the week as it can get quite busy. It is a perfect place to take a friend for coffee and a catch-up.

Nice a little coffey shop me and a friend pop in for breckfast surprising a good pork sausages... Honestly i though we. Were about to get some richmond quality sausages very tasty breckfast

Amazing place, food is great, delicous and just perfect. Only started coming here a month ago and have already been here 3 times.

Excellent service, great food. GLUTEN FREE OPTIONS AVAILABLE. 🤩

Oh my,! What a pleasant surprise, hidden away in the back streets. I was early for an appointment and came across this gem. I ordered a bacon roll and tea. Wow.! There is real loose tea leaves that you strain as you pour from the pot. (The pot stays hot for your second cup). The bacon "bap" is a real handful, not just one rasher of cheap bacon, but filled with delicious slightly smoked and not salty bacon (It's even served with some salad). The staff are professional and welcoming. Yes, I will be back. Thanks.

The staff are friendly and welcoming and the coffee is excellent. Chilled out atmosphere and the best cafe in town.., fantastic 😊

Shocking rip off. We were charged £1.60 for a mug of hot water with two slices of lemon in a paper cup thing. The price was on the menu, but is shocking nonetheless. It’s probably a 500% markup. Greedy.

A wonderful café perfectly located in town centre. The breakfast here is top notch and the staff always kind and friendly. The food is definitely worth the price and they always have an assortment of revolving specials, I tried their white chocolate and raspberry cheesecake once and I was absolutely obsessed! I always try and come here whenever I can and am never disappointed.

Ppl friendly, food could be better, British breakfast was not done on the time, food was already cooked, not perfect for the price £9

Lovely reasonably priced food. Tasty & decent quantities. Would not hesitate to go back.

Nice place but no table service which is hard when you are sat outside alone with a buggy and cannot leave your baby unattended obviously. The entrance isn't baby friendly but was a nice place to sit and have lunch outside.

Lovely staff, very reasonably price items. Lovely lunch. It a shame it's not open in the evenings.

No nonsense builders café. We really enjoyed getting breakfast here. Very good value for money. Quick service. Great for a proper fry up and a big mug of coffee. Reckon this is a great place to go the morning after a big night out.

Lovely little coffee/tea house.

Lovely food and drink, served with a smile in a nice atmosphere. Seating is both indoor and out door.

Always pop in to jacey's for a drink and something to eat when in town, food is all hand made and fresh, lovely friendly staff

What can I say about Jaceys coffee shop. The food is incredible and great value, home made to the highest standards. The staff are a pleasure to see and treat you like family, they attend to your needs. The coffee shop is clean and tidy to the highest of standards. Great place to stop whilst in town to meet with friends and family

Amazing coffee shop, great menu, lovely food and lovely staff who cater to your needs when they can

ADD ON IN REPLY TO OWNERS REPLY I DID NOT ASK FOR THE CARROTS TO BE REMOVED FROM THE MIXED VEG PREMIX, I ASKED IF THE VEG INCLUDED CARROTS THINKING THEY WERE PREPARED SEPARATELY, UPON FINDING IT WAS A PREMIX, I IMMEDIATELY SAID THAT IT WOULD BE FINE - THE REST UNFOLDED AFTER THIS - TRYING TO JUSTIFY YOU RUDENESS WITH THIS INCORRECT REPLY IS VERY, VERY LOW TBH, AND THIS WAY OF REPLYING SHOWS YOUR MENTALITY. NOBODY TREATED YOU LIKE A SERVANT, YOU CLEARLY HAVE THE WRONG ATTITUDE FOR THIS KIND OF BUSINESS IF THAT IS HOW YOU SEE THINGS. Our order was - A jacket potatoes with tuna and cheese - Homemade steak pie with chips, veg and gravy - One portion of cheesy chips, with a side plate, for 2 children to share. - A slice of ham, and a slice of bacon (happy to pay for the sandwich in both cases) -Children's Sausage roll and chips. -Drinks So everyone is aware of our unreasonable order ???? ________________________________________________ We Visited yesterday, like many people we have fussy children, and my partner has allergy issues. Whilst we were trying with the very polite staff to sort out the order, a man who was working in the kitchen came out, I suspect he owns the cafe. He was extremely rude in his approach to us, and raised his voice at us and told us off for asking for things that his till couldn't do. He didn't know how to charge us and this was our fault, cost was not an issue to us, as we are happy to pay a higher price, if that's what's needed. For example, if we need a slice of ham added, we'll pay for a sandwich, unfortunately it seems the way forward is to raise your voice at us, and become angry, without provocation. The problem here, was his approach and rudeness. We are perfectly reasonable people, and if he had explained in a polite and reasonable way, I am sure we would have understood the problem he was facing, unfortunately he chose to be rude and aggressive with his attitude without warning. We were rather taken aback by this approach, that came from nowhere. So I told him that we were leaving, and that we wouldn't be spoken to in that way, he chose to behave like this in front of our children who are 10 years old and below, they were all sitting quietly taking it all in. They were very upset by this episode. Shame really, as we have been before and enjoyed the food, and found the staff to be friendly and accommodating. There is a lot of choice in Ipswich, I suggest that if you have any allergies, or might want to change an item on the menu, that you go elsewhere, as you risk being told off in a raised, rude way. What a rude, horrible man tbh, and very disappointing experience.

Can't get better, excellent food, service, and staff

Lovely cafe,I really enjoyed my put of tea. Disappointed not to have time to sample the food on the menu.

Really lovely cafe. Enjoyed the breakfast, quick service with a smile

Always a great place to eat. Yummy food and good vanilla milkshake

Oh,how I love this cafe. Went here with my daughter,and my sister...on separate occasions. Had the club sandwich and chips and a pot of tea and the hot chocolate with a lovely flake finger making an appearance. Truly delicious! Staff are both efficient and friendly. My companion,Zaviour would love it here.

absolutely delicious vegetarian breakfast!! i shall be coming back to eat all the other vegetarian food!! yummy😋

Really quaint vibe and a lovely cuppa

I really enjoyed Jaceys. It was very authentic and I felt very welcomed. A lovely young girl called Sophie served me. Coffee was amazing, staff was amazing!!!!! Carrot cake was delish!

Good pot of tea, toasted tea cakes were really good. Covid rules followed and sensible precautions in place. If you are hungry or thirsty worth popping in.

We had a nice coffee and a bacon bap which was very tasty. Seating outside as well as in with nice friendly service.

3 of us had brunch here, i had a vanilla milkshake, it was nice but a bit too sweet for me, & i had a tuna & cucumber baguette, with salad & crisp's. When it arrived i thought it looked a bit silly just putting a few crisp's on the plate but it did go very well with the baguette & i didn't need many as i had a bit of salad to eat with it too. The café itself is a bit of a Tardis, look's tiny outside but seem's much bigger once you get in with 3 section's, the last being down a few step's with lounger chair's & low table's, more atmospheric than the other section's with their dining table's & chair's. The staff are happy & helpful, I would definitely recommend this place.

Lovely hot chocolate and the scone was warm 🙂

Superb independent coffee shop.

Good coffee, needed the extra shot in my flat white, but then I like my coffee strong!

Excellent cafe, wide selection of food. Nice place.

Really good food and friendly staff, definitely go again soon.

Superb. Fantastic food and very nice staff. Love the cosy vibes too. Will definitely be back!

very friendly and welcoming staff,excellent food .resonable prices, lovely atmosphere , quick service . will definatley visyt again when next in Ipswich

Visiting Ipswich for first time found this gem down a side street. Great food and service much better than any cafe chain and the food was hot unlike a well known pub chains food.

Small cafe selling good homemade food in quaint surroundings. Definitely worth a visit for a morning breakfast.

As always, the perfect place for a mid-shop beverage and a slice of cake. Jaceys have a varied menu of good homely food. Our favourite coffee shop 😋

Loved the club sandwich, friend had the ham,cheese sandwich. That looked so good I'm having it next time !

Jaceys was clean and had a system in place to make you feel Covid safe. You are given a menu on arrival and asked to find a table. Once you have looked at the menu you then go up to place your order giving your table number you are sitting at. Unfortunately they got one order wrong but gave me a choice of doing the order again or sticking with what I had been given by mistake, which I decided to stick with. Everything was cooked and presented nicely. Toliets were clean. Food priced right, overall a good experience and would have given them 5* if they had not got the order wrong. If in Ipswich and looking for breakfast or a light lunch then you won't go far wrong if you visit here.

Extortionate price £3.25 for a slice of cake! Coffee not hot enough. Couldn't see toilet signage, so went looking for them down in the basement (reading room) very damp/mould smell.

We had a wonderfully generous "breakfast club". Quality ingredients, freshly cooked and piping hot. Strong hot tea/coffee was included in the price. It was a little dark, being surrounded by buildings. The warmth of the welcome and service canceled this out.

Quick pop into town needed a takeaway latte & quick bite to eat , found this little cosy quirky gem . Lovely friendly staff happy to chat , delicious homemade sausage roll , they asked if I'd like it warmed up "yes please" , enjoyed the latte , a little detail I was impressed with once I'd found a quiet spot to sit down was the foil lined bag the sausage roll was in , obviously kept it warm & no oil seeping, easily pleased ! Highly recommend Jaceys .

Nice staff, was seated inside. Tablecloth was sticky and stained. We received our order fairly quickly. We ordered 3 mochas and a banana milkshake. The mochas tasted like chocolate milk without even a faint hint of coffee flavour. The banana milkshake tasted like low fat banana milk without any traces of ice cream which was mentioned in the menu; there was whipped cream and sprinkles on top which was nice. Overall not a nice experience.

Great friendly staff, lovely pot of tea

Lovely place good value for money lovely food and it is nice to have real tea leafs

Great little cafe. I took my toddler there for lunch and everyone was so accommodating. She threw a couple of tantrums as she got bored waiting for food, and not being able to move around freely due to covid restrictions. The customers were great about it, chatted to me and her. The staff came and chatted with her too although nothing made her happy until her food arrived! Tasty meal. 100% recommend.

Lovely food.Good portions.I love their tea(proper pot of tea with tea leaves).Now if the outside tables were a bit bigger....lol.

Lovely loose leaf tea and wonderful crockery...try some food next time!

In these trying times, still great/friendly service.

Really fancied a fried breakfast and i knew this coffee house as not any other coffee houses in ipswich town centre that i know of and im glad i did it was deli cious will be calling here again

I always enjoy a visit to Jaceys in town. The food is always very good and has that home cooked feel. They do cook it there from fresh.my favourites are the Welsh rare bit, quiches, jacket potatoes and cheese scones. The staff are always lovely and service is very good. Prices are good to and you get a good size portion of food. Well worth a visit!

Proper little coffee shop. Friendly staff and a good all day breakfast.

It's unpleasant to hear yourself being criticised by the staff after you have asked a question about the drinks. I ordered a milkshake which according to the menu was made with ice cream, unfortunately it did not taste or have the texture as if it had been. It wasn't very cold and had the consistency of milk, when I asked the young waitress she assured me it had been made with ice cream, I replied that it didn't taste like it had and was in fact quite unpleasant, she apologised and went back inside the cafe. However, I then went inside to use the toilet and heard her discussing me with another young waitress and the fact that "you can't taste ice cream anyway" implying that I didn't know what I was talking about. We were, until today, fairly regular customers at this cafe but to hear yourself being criticised (unfairly) is not acceptable.

We were looking for an independent cafe to have English breakfast on our last day in Ipswich and found this coffee house by chance while wondering around. The atmosphere and the decor were really cute, exactly what I would expect from a coffee house in a small town. We both had an English breakfast that included tea or coffee and orange juice on top of the usual eggs, bacon, sausage, beans and hash browns. Everything was delicious and service was really quick. Couldn't have asked for a better place for breakfast.

Always great service and food here, with fantastic social distancing in place, made us feel well looked after. Great value too, always stop for a coffee when in town

Nice friendly atmophere very helpful in these u certain timea

A good place where you find a coffee

Really good service and food here, came with two other people and had cream cakes and tea with sandwiches as well. Absolutely amazing! Not very often you find places like this 10/10 recommendation

A little run down now, and pretty expensive for drinks.

Welsh rabbit not as big as it was but still fab

Super friendly. Great service. Great menu. It's everything you could want from a cafe and I'll keep coming back. Perfect location too. Dead centre!

First time going here and what a great choice it was. As soon as we entered we were greeted and advised where to sit and that they would be with us in a few minutes which gave us enough time to get seated and check out the menu. The food was excellent we had quiche & jacket potato with salad our only complaint would be there was not enough salad. Thoroughly recommend trying this place out plenty of seating with outdoor seating option. Well done all at Jacey's Coffee House.

Quaint enough place but the brekky wasn't particularly nice,toast was soggy on the plate, mushrooms and bacon were cooked a long while before and reheated.We were there first thing but it certainly wasn't 'cooked to order'.Extensive choice on the menu but our particular choice was a bit disappointing. As I said quaint and quirky with nice enough staff but maybe we were unlucky on the day.

Amazing choice of coffee! Served in your own cafeteria with cream! Staff were very helpful and welcoming. I had a breakfast muffin and my egg was cooked to perfection. I really enjoy the food, coffee and atmosphere this cafe had to offer and recommend people to visit.

Just lovely home made food and proper tea! Perfect

Very nice. First time going in.

Great place for Coffee break whilst out shopping x

Whenever shopping in town - always go for a cuppa & homemade cake here. Their food is excellent too.

Old style Coffee/Tea house. Friendly service and lovely food. 😀

10 out of 10. They do not cook vegetarian food in animal fat & they do not cook it in the same oil as meat products. They also have a seperate fryer for vegan food. They are very friendly & didn't mind me asking, which is so refreshing! The food is great here too! Nice people & great food, what more can you ask for. Thanks guys.

Always goes here for lunch when going to Ipswich. Cute independent place with tasty homemade food.

Brilliant food and service ...lovely

We were passing this place and stopped for a coffee and scone. It’s very well situated off the busiest parts of the town and with a pretty nice view. Plenty of seating outside and inside. Friendly staff, reasonably priced with good portions and the food menu looked interesting too. Worth a visit!

Great food amazing gluten free quiche that tasted like my mum's!! 😊 They very kindly let us take our dog in which they don't usually do because the weather was so bad.

Really friendly staff & fantastic food..... 😎

Great honest affordable tea shop/ cafe, a favourite in Ipswich for me and my wife.

We had already eaten lunch, so just popped in for drinks. The staff were very welcoming. The cafe is full of character with a very quirky late out. They had a good selection of cakes and the food they were serving looked very nice. The coffee I had was excellent. If I am in the area again, I will definitely go for lunch next time. A lovely cafe.

Four of us popped in here for refreshments while in the town centre. The coffee is good but the food is average. It's a busy coffee house, especially around lunchtime. There are no accessible toilets - the only ones are up a steep flight of stairs; not good if you have any mobility issues.

Always loved it here. Coffee and cake is amazing , food is great . Staff very friendly

Fantastic place for delicious snack

Great varied menu, friendly staff, a great place to visit

This is a glorious café :) lovely staff and huge cake slices

Lovely olde world place. Food very good and plenty of choice. Quick and friendly service.

Waited ten mins to be served and wasn't so left. In response to the owners comments. I was on a limited lunch break. I didn't have all day and I would have got my backside up and to the counter but there was no space to get my wheelchair through. This was my first visit to the place and it didn't leave a good first impression. Never been to Costa and now have no need to return here either.

This was the second time I have eaten at Jacey's & had their quiche of the day. Both times they were delicious & the friends I took with me agreed.

Love this place, good breakfast

Everything is old and dirty. Food quality it's to run away.Scones are good but they need to update the place

Lovely atmosphere, great service!

Great coffee and cake wasn't bad either

First visit in a while to jacey's coffee house, for me. Sat outside, enjoyed a pot of tea and a scone. My son had a coffee and a slice of millionaires shortbread. Staff always friendly and helpful.

Love the breakfast with black pudding and the welsh rarebit lovely place with a relaxing and welcoming atmosphere.

Always decent coffee and a lovely little spot to stop for a bite to eat, friendly staff, and good value for money.