Insomnia Cafe in North West Leicestershire

i went in this cafe for the 1st time with my friends and the staff are so rude and nasty i would not recomend this cafe to other people who have special needs and thos who have weelchares they just stand therewatching them struggel because ive seen it thats another reason why i go else ware because they are alot more friendlyer to people who have speciel needs unlike this place

If you want coffee and you are in Coalville then this is the best place to go.

Coffee lovely staff very friendly premises very clean and tidy...

Lovely coffee shop and staff so helpful

Cakes are lovely and the coffee tastes great.

What I like about Insomnia, the coffee is HOT, and it's brought to your table, Thankyou!

Does the best Coffees in Coalville.❤️

My favourite coffee shop close by. Clean, nice decor, lighting, music. Comfy and warm

Great coffee and pleasant staff. Plenty of comfortable seating.

coffee tast good, and staffs are very nice .

Excellent dog friendly cafe, with great cakes and lovely coffee

Coffee was good. Tables were not clean and all sticky, We even moved tables a few times. Cake was dry.

Very pleasant branch. Seating is varied and well organised. Service is good and friendly. Coffee is excellent.

This is the best coffee shop I’ve been to the best employees there are by far Emma molly and Caitlin they are very polite and very helpful and always look like there working hard definitely recommend coming if u haven’t they make you feel welcome and has a homely feel

Pleasant dog friendly coffee shop (rare to get indoor seating with your dog in Coalville). Good coffee, cakes and sandwiches. Super friendly and welcoming. Located at the entrance to the Belvoir shopping precinct. Loyalty scheme on the app.

Expensive..a tiny commercial tray tin bake of cheap lemon drizzle cake. Made with artificial lemon sweeteners & a tiny slice for £3.00.. & a coffee for £4.00.. a disgrace..

Nice place, good coffee, good service but I find it a bit offensive being called Luv at the end of every question.

Lovely coffee, great tasting, table service as well.

Great coffee and cake place Somewhere to sit and watch the world go by

Great coffee but aircon makes the experience a little chilly, maybe take a coat.

Lovely place to sit and have coffee No rushing u either

My new favourite coffee shop. I first tried insomnia coffee in southern Ireland. I'm a long-distance Tramper and a fuel station I use, offers free insomnia coffee for truck drivers fueling up. Instantly loved the coffee, and not because it was free. This is now my first port of call when I'm home every other weekend. 👍👍

Прекрасное уютное и атмосферное место!

Love the coffee here! Service is so friendly and they have a great selection of food too, the cakes are delicious, highly recommend!

Great place for a coffee and people watch. Took my grandson for a hot chocolate whilst his teacher was on strike in the week. He loved it. So did I, nice flat white coffee. Served at our table. Cheers Imsomnia..

Friendly staff and great coffee. ☕

I went into Insomnia Coffee Company yesterday 24/04/2023 at 12pm as I desperately needed the toilet due to being pregnant. I politely asked if I could use there toilet and I got nothing but rudeness of the staff. I understand you have to be a customer to use there facilities. But being pregnant I thought they would allow it! I asked for a manager and all I got is she’s not here and that’s the rules! I thought this was absolutely disgusting behavior and didn’t think there was any need for the way they spoke to me especially being heavy pregnant. I have used this coffee shop on many occasions coming out to this shopping Centre but I definitely won’t be returning! There rudeness has let the whole company down!

Quick service, clean enviroment, and always tasty food that surpasses costa and other main coffee chains.

Great place to sit and relax, excellent service and very friendly 😀

Seemed pricey for a medium sized std drinking chocolate £3.65. Maybe I'm out of touch!. Premises clean and staff courteous and friendly. Only had a drink.

Very nice staff, friendly and approachable. And the coffee is simply amazing! I go there virtually every day, the workers there deserve a full 5 stars, however they regularly completely run out of Oat milk and don't restock for sometimes weeks, which is an easily avoidable issue. *Update* giving 5 stars now as they seem to have caught up with the demand! Keep up the good work 😃

Great place and great coffee. Nice staff

Last time I drank tea in there it was cold and it tasted like wee it's almost like they get water from the toliet and fill the coffee machine up with that it tasted horrible so thats why I am glad I don't go in that shop anymore I go to alot nicer cafe they are alot nicer and they are nice to there costumers when you walk in and walk out the door

Staff were professional and positive. Nothing was too much trouble and Very helpful

Awful. Went in today for the first time at 4.15pm and wouldn't serve me any cake as apparently they were all frozen due to them closing soon!! Asked what time they shut and was told 5pm. Made to feel unwelcome due to them shutting in 45 minutes.Staff were misserable, Won't go in again. Wished I had gone to Costa coffee where you're made to feel welcome.

Always use this cafe when I go to colville lovely place

Chilled out coffee shop and puppy friendly 😌 🐕

Very nice atmosphere. Black coffee was slightly bitter.

Best coffee for miles please open in ashby de la zouch they don't know a good coffee

Fell upon this shop by chance on a fine cold morning. Warm smile and instant customer addressing. Had ordered Hot Chocolate and the barista suggested adding smores. Oh boy! Never had that combination. Best Hot chocolate I ever had, I wish they had a shop near Leicester City.

Not a very good one . Ordered 2 muffins and 2 med chocolate £12 plus . Muffins dry , waited an age for drinks even though people who came in afterwards were getting their drinks . Went to counter to ask where the drinks were . Said they were on the way . Still served other people first. When finally came I couldn’t tell you what it was . No chocolate taste just a creamy milk taste . Certainly wasn’t worth the money and won’t be going back .

Nice coffee. Well run and a good location.

Coffee good would have got more stars but loo door would not lock

Nice little cafe, had a really nice experience, didn't get to try the food but I will next time 😀

Great coffee and super friendly staff every time we've been in.

Tea served in a big mug with a tea bag in. Mug was difficult for am elderly relative to lift, it's a pity they take less care of tea than they do of an extensive coffee range. We also waited ages for drink to arrive as our order was forgotten and staff had to be reminded of our order

A bit pricey but enjoyed the food and drinks and love the decor

Nice and friendly service. Really good coffee.

Good selection of drinks and in a nice relaxing setting. Really friendly and helpful staff

Very nice and friendly coffee very good and it very clean inside .

Great service from Beth, with a smile and helpful manner.

Staff are lovely, came in for a few flat whites while in Coalville and were all amazing. The bear art put a smile on my face

Hot drinks could be served hotter. Quite expensive but there are comfortable seating and toilets are provided. Limited hot snacks. Doesn't seem to be as popular as the establishment used to be. I found the service rather slow.

Came in over 30 minutes before closing time on a Saturday afternoon, staff were already trying to cash up, weren't very interested in taking our order. Other customers were still drinking but when I asked to sit in she sighed and reiterated they closed in 30 minutes, but then served us anyway. Sat down and drank, two more customers arrived and again very rude with service. Hot drink wasn't nice compared to Costas, yet similar price, wouldn't recommend.

Better than Greggs Coffee I must admit. I even got a cute love heart on the top! If Starbucks is closed, Will definitely make a trip over to you guys

Love this place - you are made to feel so welcome. Excellent service, good coffee and they also allow dogs, our dog gets spoilt she too looks forward to a visit.

Nice coffee and good service. Not much of a selection of eats. Ice buns, donuts and danish pastries would be a godsend.

Nice Cafe serving good coffee. I go there a couple of times per week.

Best chocate ever. Really nice spot, it's noticeable that Coalville is having money spent on it, area has a good vibe.

Very nice coffee and cakes lots to eat.

It’s okay but the female staff are stuck

Popped in for a coffee yesterday morning for the first time. Lovely coffee and dog friendly as well!

Nice little place to put stop with my daughter for her aureo cookie drink. 🍪

Katie and Brooke were amazing ! Went the extra mile to help with residents and made their coffee trip special ! We’ve had such an enjoyable morning and highly recommend! Will definitely be back again ! CCH

Brilliant service comfortable surroundings even made my dog welcome and brought over 2 gravy bones for my dog 🐕 😀 👍

Good food, fabulous coffee made by people who really know what they are doing

Very helpful and friendly staff. A lovely cup of coffee.

friendly welcoming staff, child and pet friendly, sells great products

Decent coffee!!☕☕ Good selection of cakes and pastries 🥐🥮🍩🍪🥨

Lovely Coffee Lovely staff Great Baby change facilities

Nice strong coffee. Nice interior, spacious and comfortable

Very nice, comfortable and lovely decor. Will go again when in town

Nice to be back going in for coffee after shopping. Nice & friendly.

First time enjoyed the coffees, nice staff.

Cakes were dry and the cold drinks watery

Lovely girls serving yesterday very friendly. Nice coffee too

Good latte, nice service and was clean.

Friendly staff, nice atmosphere.

Nice friendly staff good quality of food and drink.

Better than bakers oven but to expensive

Nice to pop in for a coffee when out shopping. Well spaced out, clean and comfortable. The staff are polite and friendly. Also has a customer toilet which is kept clean.

Very pleasant staff, felt covid secure as assistant sanitised our table before we sat down. Good sized mugs of rather nice coffee. If it were local to us we'd be regular visitors.

Only popped in for a take away drink. Looked clean and sanitised...

Nice place to have quiet coffee

Food is fabulous and very reasonable prices, limited menu at the present time but something for everyone, staff are very friendly and efficient, don't have to wait long either, would definitely recommend it.

Luvly staff...nice choice of coffees and nibbles. Worth a visit 👍

So relaxed and wonderful staff really enjoyed our visit very welcoming and well looked after

Fantastic coffee with excellent service 😁👍

Even though it was take out the girl was lovely and the place inside was nice tables and chairs are trendy can’t wait to fully open as it. Is dog friendly

Friendly people nice space nice ambience

Great hot chocolate. Much better than Costa!

Nice place to grab coffee and a cake. Baby friendly.

Had to wait about 20 minutes after ordering and paying for our drinks, will not be going back. Seems very disorganised staff.

Excellent because dog friendly, serves gluten free sandwiches and is friendly

Best place to go for coffee, always a warm welcome and great venue.

First time here today and I really liked it. The coffee was lovely, my friend had a tea which she loved and we both had a muffin each which was good. It was late on a Sunday so really quiet which was nice. Would definitely recommend this place! Fair Trade Coffee too!! Excellent Insomnia Coffee Company!!

A nice place for a coffee and meet friends, could do with more staff . Sometimes long wait fo drink to be made

Wonderful ginger bread hot chocolate was delicious

Come on Insomnia, I want the old Insomnia back.

Absolutely fantastic place for a coffee!