Based on 913 opinions finded in 3 websites
Based on 913 opinions finded in 3 websites
Opinions
Was late getting here. Food was cold and had to be reheated. Chips not cooked and had to put them in the air frier, popadoms missing off order. Which they later sent out but too late then. Over priced garbage, will NEVER return.
171carlt . 2023-09-16
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The food was delicious, full of flavour I would definitely recommend 👌 the delivery was fast as well ;)
Anna K . 2023-06-18
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Absolutely outstanding food, delicious flavours , and the meat so tender . Talented chefs, quality ingredients and recipes. Recommended the Rogan Josh, and the Kukhard Makhani (for the milder palette). 10/10 top marks all round!
Victoria P . 2022-09-04
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Been ordering from New India Kitchen for about 18 months & never had a bad experience. Food & delivery always good & tonight’s food was excellent. Fresh, tasty & plenty of it. Will be ordering again.
stevegD1573HQ . 2022-08-19
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Ordered a relatively expensive meal at 6.50. By 8.20 no meal had arrived and they weren’t answering the phone. I complained through ‘Just eat’ and they responded with a message that they would credit £3 for my next meal with them. What a joke. The meal finally arrived at 9.20. 2.5 hrs after ordering! The meal itself wasn’t good, ate some out of hunger and the rest went in the bin. Totally spoiled evening.
Rosie-red1 . 2022-05-02
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Food arrived 90 minutes late. Order completed destroyed and spilled. Missing items. Delivery driver rude. I called to ask for a refund and the owner said I’d have to come and fight him to get it.
Mikechamberlain1984 . 2022-04-29
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My last review I gave rave reports. Ordered a meal for 7.45. Turned up at 7. Cold . Phoned and complained , absolutely terrible curry. I'm an avid curry fan. £25 for 2 curries , rice and chips. Dreadful. Never again from here. And I've used for over 20 years.
Companion777337 . 2021-12-10
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Like some other reviews, the portion sizes are decent - that's the good! We ordered a chicken tikka masala and also a butter chicken dish. What turned up were two identical dishes that were bland and pretty tasteless. There was a decent amount of chicken but the size of the 'pieces'... I honestly believe that they must think that a couple of half chicken breast sized pieces will infuse the sauce and compliment the overall dish but no. It doesn't - that's the bad! We tasted the plain boiled rice and couldn't even bring ourselves to put it on our plates, we opted for the bin instead - that's the vile!
CardiffSamantha . 2021-12-07
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Looked forward to a Friday night takeaway and received a dish with chicken that looked like it had been zapped in the microwave more than once, garnished with that classic Indian glacé cherry. The food was inedible. I called the place to resolved the issue and was told that this was what they would normally serve. If that is the case, I would avoid this place at all costs
Chloe T . 2021-06-25
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Portion sizes were very reasonable but unfortunately absolutely everything I ordered just tasted of sugar! I had to add salt and chilli flakes to try and make the dish more savoury and it was still too intense to enjoy. Unfortunately I won’t be ordering again from here.
76tarap . 2021-03-28
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Ordered for the second time from here. It's new years eve and the meal came in 30 minutes. Ordered the set meal for 2 + side order of spinach and a chapati. Absolutely gorgeous meal. I couldn't fault it. Great portion size, still hot, both curries were full of flavour and tasted totally different - which doesn't always happen when you order a set meal! Side dish of spinach was just lovely. Will definitely order again. Felt bad because we didn't have any cash to tip him, as he was so friendly.
Alwayspeckish . 2020-12-31
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Visited for the first time in months on dec 5th 2020. Had a little mix up with the lady over my change. She was lovely and we sorted amiably. I've used this takeaway for 20 plus years and it has had a bit of a transitional period. However under this new ownership , I was thoroughly impressed with the service. I went in , ordered my food for one , and was surprised to receive my food within 10 minutes. I had a mixed kebab starter, wonderful , a main course of chicken vindaloo with pilau rice,again fabulous. There was an abundance of chicken and the rice was also plentiful and super tasty. Places often get bad reviews. Give it a go. I thoroughly enjoyed.
Companion777337 . 2020-12-07
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I've had worse but I've had far better too. The onion baajis were like bullets, rock hard, very dark in colour, and fairly tasteless. The chicken tikka tasted like tomatoes. There are much nicer Indian takeaways in the area.
RacheyPink . 2020-08-10
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Awful really awful even worse customer service. Food arrived cold and late and food missing . Called a few times they were so unhelpful. Will not be using again
Melhdm01 . 2020-03-20
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Ordered and after three hours got sick of waiting and have ordered elsewhere. Will be attempting to get a refund but considering how unprofessional they are I'm not holding my breath. After two hours we called and were told twenty minutes, no real apology or explanation. Don't order from here unless your wanting to waste time and money. Avoid, avoid, avoid.
lucyhW9596DP . 2019-12-21
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I've been eating at the India Kitchen for many years and the food has always been consistently good. Also you won't meet a nicer Chap than the Owner of the India Kitchen who has excellent people skills i.e. always makes you feel welcome and is always friendly.We've recently had Chicken Curry, Prawn Jalfrezi, Chicken Dhansak. I particularly like the Jalfrezi as it's got a good consistency and has a nice amount of chillies. I also liked the Egg Rice which was tasty. The only (slight) criticism is the Naan could be cooked longer.As for value for money you also can't fault the India Kitchen.
Welshtravellers88 . 2019-10-30
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Years ago this takeaway used to be the go-to Indian for us, the food was amazing, the staff were helpful and it was just an all round good takeaway. They then had new ownership a few years ago and it hasn’t been the same since. We ordered our food at 19:20, we were told we’d get it 20:30, we didn’t receive it until 21:20. It was a Sunday, no one was on the roads we should’ve received this food at least within an hour. When you’ve been in work all day unable to eat, the last thing you want is hassle with something that should be easy. The food came very late, tasteless, and had items missing. I rang to say we had items missing but the man i spoke to already knew this as he didn’t even try to question it. This place really should feel ashamed to have such a poor customer service, quality of food and delivery times. It wasn’t as if this bad food was a one off, this has happened numerous times. This is a business you need to run it with a passion or not at all. Indian food you are supposed to get a taste of how good it is, of curry’s and food that you can’t just buy in a supermarket. But this is a joke, the owners should feel embarrassed.
Cleoo2210 . 2019-10-27
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Waited almost 2 hrs! Tried ringing to see where our curry was.. Line busy was continually busy. In the end I went there and told them to forget it! HORRIBLE service.
claregats . 2019-10-26
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Although I'm not a fan of spices, or hot food, but this place surprised me. The faffle, korma, curry, banan bread, indian rice, the pomagoms, the whole thing lush, bit bricey, but worth it. Keeps ou going until evening
1critique1 . 2019-10-03
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He estado usando este indio durante más de 15 años y, aunque los plazos de entrega no son tan buenos como podrían ser, el curry sí. Siempre pedimos una comida fija para tres o cuatro, es un buen tamaño de porción, mucha variedad y muy sabroso. Seguirá usándolo aquí.
Alwayspeckish . 2019-09-21
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Pedí una comida para llevar a domicilio, le dijeron que sería 45 minutos de espera. 2 horas más tarde y dos llamadas telefónicas, llegó una entrega tibia. No impresionado en absoluto! Dijeron que harían una nota si fuera así. . . . . ¡No tiene sentido ya que no los volveremos a usar! Ojalá hubiera leído las críticas primero! !
Fiona R . 2019-08-03
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Had a meal that was ...ok ... nothing special. Order was wrong. Staff rude and needless to say won’t be using them again. There are much better curry outlets nearby... Mogli’s beats these any day !!
K3950PFlucyd . 2019-05-29
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He tenido algunos indios pobres a lo largo de los años, pero este fue el rango que arrojó todo en la entrega tardía de la papelera, artículos faltantes, comida fría y me refiero a bebidas frías, incorrectas, el conductor no podía leer inglés, así que las señales de tráfico no significaban nada para él. Una broma de una ensalada que huele a yogur de menta. Tenga cuidado con las respuestas a llamadas furiosas como; él está en su calle, solo se fue después de que estuvo "en nuestra calle", solo una experiencia triste tuvo que dar una calificación de una estrella que es tan injusta que necesitan un sistema de calificación cero y menos. Y ahora me gustaría haber tomado fotos.
jiprandall . 2019-05-28
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So bad! So rude! Having asked how long a delivery would be (40 min).. took over 1hr 30 min! Called to chase has the usual ‘it’s on it’s way...he should be by your door now... yet another 20 min?!?!?! Frustrating after calling twice... this has been the case all the time!!
sarajtaylor . 2019-04-06
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Tuve un problema al hacer la reserva en línea, así que los llamé para asegurarme de que habían recibido mi pedido. ¡La cortesía que recibí fue la de un hotel de cinco estrellas! Mi pedido fue confirmado y me dieron un tiempo estimado de entrega de 45 minutos más tarde. Casi al punto llegó la comida, fresca y muy sabrosa.
WelshWilko . 2019-03-19
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He estado usando India Kitchen por años pero, desafortunadamente, no los volveré a usar. El "manager" ha cambiado recientemente y su actitud es horrible. Siempre he ordenado el menú fijo para uno con ajustes que nunca ha sido un problema antes y pagué 1 extra por esto. Sin embargo, el nuevo "gerente" recientemente me dijo que la administración ha tomado una decisión que desde un punto de vista financiero mi solicitud ya no podía realizar. Le dije que creía que estaba tomando la decisión equivocada, ya que perdería mi negocio y el negocio de muchos amigos de la familia que me recomendaron durante los años y ¡él colgó! Desde entonces he probado Baba's en Broadway, que era mucho mejor y más sabroso y, sobre todo, fueron muy amables con el teléfono.
Nic186460 . 2018-10-09
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Pedimos una entrega. Se le dio un plazo de entrega de 45 minutos. Después de una hora y media llamamos y nos dijeron que estaba en camino y que el teléfono se apagó. . . Antes incluso confirmamos nuestra dirección o el pedido. Llamamos nuevamente después de 15 minutos para que nos digan que está en camino otra vez.
Lukaris . 2018-10-06
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Ordered from here for a good few years and it’s gone completely down hill i asked on the phone if the lamb was fatty and the gentleman reassured it me it wasn’t which it was quite poor the portions used to come really hot too was cold this evening.... the portion size it was three quarters of the way full and they have always been to the brim madras tasted like a jar not even spicy considering it says
chelsea92uuk . 2018-09-16
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He estado usando India Kitchen por años y los últimos dos veces que les pedí no probaron ni se vieron igual. No están usando chiles frescos, jengibre o cilantro en su cocina, que siempre tienen en el pasado. Además, el aloo gobi carece de sabor.
Nic186460 . 2018-09-06
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Bien, seamos honestos, esta comida nunca te sorprenderá, pero fue sabrosa y razonable. Desafortunadamente, los poppadoms estaban bastante empapados por lo que la mitad de ellos fueron desechados Nos entregaron en un tiempo razonable. Pediría de nuevo si solo quisiera un sabroso Curry a un precio razonable
Sean M . 2018-08-06
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Tiene que hacer clic en una clasificación, ya que no se aceptará de lo contrario. Pedido en línea y todos aceptados a las 6:30 p.m. 2 horas después no hay señal de comida. Llamados por teléfono, para que me dijeran que, debido a que no tenían una parte de mi pedido, no se molestaron en ponerse en contacto, cocinar o entregar. Después de una llamada telefónica de 20 minutos, nos avisaron que se entregaría algo. No hace falta. di que no fue comido. Experiencia horrenda
cevans7712 . 2018-03-09
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Started using this takeaway last year when when my favourite one started to tip the chilli pot into the madras! Soon became a regular. Consistently good and tasty. Excellent portions and very good prices compared to some in North Cardiff. Recommended.
Greg W . 2018-03-03
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Have used this takeaway many times and food usually fine. This time there was meat in the vegetable masala- ok mistakes happen. Phoned to inform them and was told that they would give me another one the next time I ordered. Next time?
Mark J . 2017-12-29
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Es una pena que haya probado este lugar un par de veces porque es local. . Pero la comida es sosa. . Y la salsa instantáneamente olvidable. .
malcolm g . 2017-12-03
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Pedimos esta noche a las 5:30 y estaba aquí por 6. Lo trajo a la puerta un hombre con un niño y costó 29. Mi papá le dio 30 pero él había "dejado su cambio en el auto" y luego le pidió al niño que fuera a buscarlo, a lo que él le dijo que le diera el 1 a él.
Stacey M . 2017-10-21
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Have used The India Kitchen for many many years and have always had a great meal.
D H . 2017-09-04
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Fabulous!! Food was lush and early so we were delighted❤️xx
Eleanor . 2017-07-14
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Food was super tasty! My partner is such a pain for curries but he loved the one he got from here! Will deffo be ordering again!
Rebecca . 2017-07-06
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Great service from India Kitchen. Food was delivered early and piping hot. The food was tasty and the portion size was good. Prawns were a bit small but overall a very good meal.
David . 2017-07-01
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Not only was the food late, Most of it was cold.... And maybe the delivery guy shouldn't of been taking his 7/8 year old son with him! Very poor I won't be ordering from here again...
Tia . 2017-06-30
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l us more about your experienceGood choice on the menu,prompt delivery,good food.
Dave . 2017-06-30
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Nice food, arrived earlier than estimated time ! Will order again India kitchen....
Gareth . 2017-06-17
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Horrible service. Over an hour late, and the restaurant lied to us twice saying the driver was on his way.
Evan . 2017-06-10
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The order had mistakes. We ordered plain not pilau rice and plain not spicy poppadoms.
Jane . 2017-06-05
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Ordered two starters , one starter comes with a small tray of salad and a small amount of yogurt sauce, but, when the Two starters came, still only one small tray of salad and still only one small yogurt! A pity, but this spoilt the meal a bit, the food was lovely as always !!!
Thomas . 2017-06-02
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Best lamb biriany I've tasted - well done. Had mixed shaslic but no nan
Mark . 2017-05-12
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It's happened a few times now I've ordered here for just over a year I ask every time and state can I have the little onion bag & the salad garnish to go with it and some days they do & others they don't so I will probaly stop ordering here now as it's always happening it's not like I under spend in there either!! They no who I am and where I live now they have lost thereself a regular the currys are nice but this just spoils it
Chelsea . 2017-05-01
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I ordered a chicken tikka masala Boiled rice Chips Garlic naan The curry itself didn't have great flavour. The food was cold as the delivery driver went to the wrong address first. I didn't get the chips in the order! I would definitely not recommend this restaurant! Spent £15 on a cold takeaway with missing items!
Ashley . 2017-04-24
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Delivered 2 hours after ordering staff very rude when checking up on order and when food did come it was cold.
Adam . 2017-04-22
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What can I say the best Indian in Cardiff with out adout
Chris . 2017-04-21
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Food was warm to cold, delivery was quarter of an hour later than time stated and when I called the restaurant I was told quickly that the delivery drive was nearly at mine then the phone put down however it was a further 10 minutes before the delivery was made here! I don't appreciate being lied too and would have preferred honesty.
Eleanor . 2017-04-15
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I found a lamb bone in my curry. Almost chocked on it!! Absolutely not happy!! Apart from that the food was lovely and good quick service
Joseph . 2017-04-14
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Excellent food and 20mins earlier than estimated time. 👍👍👍👍👍
Lisa . 2017-04-13
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Second delivery and wow food tasted amazing and was piping hot keep it up love it
Michael . 2017-04-11
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Gorgeous food best in Cardiff. Would like to see more choice in set meals for one as it much easier to order. Also, no vegetarian set meal option, otherwise arrived piping hot and so quick (advantage of ordering later). Love the food. Cannot wait until next time.
Gill . 2017-04-07
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Best place Ive order from food came in 15mins and it was all hot and amazing
Michael . 2017-04-05
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I used to order from here often at my old address and the food was nice. This time though it was rather bland tasting and fairly cold when it arrived. Ordered a chicken Madras and it just tasted of chicken pieces in base sauce/gravy, and that was it. Hardly any spice or flavour to it. Don't know whether they've changed their chef or something or what. Shame, as I used to like ordering from here.
Andrew . 2017-04-02
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Although it was 10 mins early, the timing was 18:30 (asap), so have no complaints at all
Donna . 2017-03-31
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Gorgeous food as always, arrived early and piping hot. They customised two curries for me without any issues. Really enjoyed it and they do the best onion bhajis!!
Laura . 2017-03-29
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Food was 30 minutes late and food was cold, also the delivery driver would not leave me the receipt when I asked for this in the notes before ordering, even showing him this did not get me the receipt. Poor
Thomas . 2017-03-25
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Had to wait 20 mins over order time!!!!!!!!!
Jill . 2017-03-24
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Pretty tasteless. Didn't enjoy it at all sadly
Sharon . 2017-03-20
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Food was okay, just a bit bland on flavour
David . 2017-03-18
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There was a misunderstanding when the food was delivered (looked nothing like what I had ordered). It could have been handled way better over the phone! Instead someone collected it only to be told later it was the right order. Not ideal, but it happens.
Ioan . 2017-03-17
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As always fantastic meal great takeaway and very polite delivery drivers spot on highly recommend this restaurant.
Mrs . 2017-03-14
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Unfotunately the food was pretty cold when it arrived. The chapati'a had gone hard and the naan was soggy and cold due to the condensation from the bag. It was a shame as we normally have great food from here.
Carrie . 2017-03-11
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Very efficient - arrived 30 minutes early!
David . 2017-03-11
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Food arrived early (good) and was hot (which I've had a problem with elsewhere), Very tasty, naan slightly overdone which cost that final star. Recommended!
Andrew . 2017-03-07
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Piping hot. Excellent as always.
Brian . 2017-03-07
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Turned up and hour late after calling the restaurant twice. The app said the order had been delivered but the food didn't arrive for another 45mins after this. Staff were rude on the phone and shunned me off whilst I was trying to explain the issue.
Josj . 2017-03-05
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Great food, plenty of flavour not just spice, will use again
Peter . 2017-03-05
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Lovely food, massive portions! Will definitely be ordering again.
Peta . 2017-03-03
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Top service, Top food, Top driver
Craig . 2017-02-25
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Ordered the chicken tikka masala I'm not one for spicy foods it may have been a madras was really spicy delivery time was good however
Rhiannon . 2017-02-25
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Arrived 25 minutes late, but all food was still hot. Good portion sizes but curry was a bit bland and the Onion bhajis had a strange taste.
Louise . 2017-02-23
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Meal arrived ten minutes earlier than predicted. Everything was hot and full of flavour. Very tasty. The meat and vegetables in our dishes were plentiful and cooked to perfection. My daughter said she votes India Kitchen as our new preferred Indian takeaway
Jo . 2017-02-19
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Arrived bang on time. Food lovely and hot. Meal very tasty Certainly order again 👍👍
Neil . 2017-02-17
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Never eating from this place again
Ash . 2017-02-15
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Always order from here - excellent food. 15min earlier than estimated which was great. Only gripe was that poppadoms were in 100 bits. Other than that, great as always - and paneer saag is excellent- just like I had in India!
Lisa . 2017-02-12
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Excellent. The curries were packed with chicken.
Mike . 2017-02-11
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Food was OK. However, food was 30 minutes late and when I checked as to the status of my order, it was already 'delivered'.
Jamie . 2017-02-03
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Over 90 minutes for our meal, no updates and no real apologies. Don't bother the food was nice but not worth the wait
Michael . 2017-01-24
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Cheap ingredients terrible food
Matthew . 2017-01-22
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Very nice plenty of meat in both Currys. Thank you
Christine . 2017-01-21
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Ordered chicken madras and prawn korma. Madras was apparently delicious however the korma was absolutely abysmal. Supposed to have creamy sweet coconut taste. This one tasted of nothing. I had to add salt to get some kind of flavour out of it. Incredibly bad and disappointing. May as well have made salt soup for dinner. Waste of a fiver
Rudy . 2017-01-19
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Most amazing food ever had from a takeaway.!!! Thank you
Mark . 2017-01-18
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Hemos tenido domicilio desde aquí por más de 20 años, y nos encanta! Generosas raciones, excelente relación calidad-precio, siempre entregue caliente y nos sentimos tener el verdadero sabor de la comida india. Todo el personal es muy amable y educado. Un favorito de la familia! !
cardiffcouple_13 . 2017-01-17
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Should have been delivered at 20.05, at 20.15 I called to ask where it was and was told it's already left, I live one street away! At 20.30 I cancelled the order. It doesn't take 15 minutes to drive into the next street, I don't like being fobbed off
Joanne . 2017-01-17
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Excellent food delivered on time
Julie . 2017-01-12
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Delivery was 25 minutes better than they said so excellent service. Food was piping hot and tasty and they added some dips for free./
David . 2017-01-10
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Very dissappointed. Food was delivered 10 minutes earlier than expected however it was cold, the madras was not spicy and the tarka dahl was full of burnt garlic pieces which meant it tasted bitter. Sadly won't re-ordering from here.
Nia . 2017-01-06
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Lush food, quick delivery, cheap price, Low minimum order. Will be ordering from here again !!! Should be able to enter my building though stated wasn't insured to
Miss . 2017-01-04
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Good food, good service and delivered on time.
Simon . 2017-01-03
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Food arrived in good time and was more than enough. Excellent flavours, will be back soon
Gareth . 2017-01-01
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Much better than my last review..... Good food and speedy delivery. 25mins. Cant complain today. 😎
Lord . 2016-12-29
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Food is always good and have ordered here a few times before. However, food was ordered an delivery was 45 mins later than arranged. Had to ring up and complain. Not even a refund or discount. Store blamed the Just Eat website as responsible. Not happy today.
Lord . 2016-12-18
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They added 30 mins onto 45min delivery time, & were still 15 mins late! Food was barely warm, really bland & korma not what I expected. Wasn't nice. Def won't be ordering again!
Megan . 2016-12-17
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Food was fine but it was delivered nearly an hour later than the estimated time
Stuart . 2016-12-13
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Food was hot and delivered on time really nice chunks of chicken in my korma but not as sweet as I'm used to
Jacqui . 2016-12-12
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Order 50 minutes late with no apology. Food was cold and they "forgot" couple of items. Will not be ordering from here again!
Katie . 2016-12-10
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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886 Opinions
AVOID! Very limited selection. Advertised as global cuisine when infact it is simply curry. Terrible atmosphere should have taken the hint by the place being empty. All food was barely warm, terrible service with stacks of plates left everywhere. Unprofessional staff who need some customer service training. Food made my friend be sick for several minutes outside. DON’T EAT HERE, will never return! (If I could give a minus rating I would)
currymeatricechickencookedspicylambonionAVOID! Very limited selection. Advertised as global cuisine when infact it is simply curry. Terrible atmosphere should have taken the hint by the place being empty. All food was barely warm, terrible service with stacks of plates left everywhere. Unprofessional staff who need some customer service training. Food made my friend be sick for several minutes outside. DON’T EAT HERE, will never return! (If I could give a minus rating I would)
currymeatricechickencookedspicylambonion32 Opinions
Horrific experience at this restaurant. Unfortunately my friend found a hair in her food and when this was flagged with management, they became extremely defensive and verbally aggressive towards us and refused to believe that the hair was from any of their staff. At one point they shouted ‘ You’re just after a free meal’. I was not particularly enjoying my dish at the time prior to this happening (a king prawn masala) which turned out to be a thin watery sauce with small prawns (not king prawns as advertised ) and therefore could not even bare to finish this dish based on what had just happened to my friend for the fear of finding something in mine. Please note, my friend was asked to remove the hair HERSELF, the dish was then put back in front of her. When the bill was presented, they had reduced the price of the dish with the hair to half- completely unacceptable under the circumstances. We said we will be not paying for this incredibly horrific dining experience but would pay for our drinks. Sadly we were yelled at yet again and the management called the police. I spoke to the police, explained what had happened and that as two respectable women to be aggressively yelled at by these men was the most humiliating,upsetting and scariest experience of my life (my friend and I both work in Marketing, are in our early 30’s and were simply after a nice place to eat after work). The policeman was very understanding when I explained all to him and asked if he could then speak to the manager again. The manager then hung up the phone (indicating to us that the policeman told him to let it go - probably for wasting police time and to just honour it, as customers). After receiving even more verbal abuse ( at this point we were the only people in the restaurant which was very scary for us) they finally agreed to drop the bill and just pay for our drinks (like we had suggested initially). Please note, never in my life have I felt so upset and nervous, as customers, as human beings, as WOMEN in the presence of these awful men. I urge people to NEVER visit this restaurant. This restaurant needs to be SHUT DOWN with immediate effect.
currymeatricechickencookedspicylambonionHorrific experience at this restaurant. Unfortunately my friend found a hair in her food and when this was flagged with management, they became extremely defensive and verbally aggressive towards us and refused to believe that the hair was from any of their staff. At one point they shouted ‘ You’re just after a free meal’. I was not particularly enjoying my dish at the time prior to this happening (a king prawn masala) which turned out to be a thin watery sauce with small prawns (not king prawns as advertised ) and therefore could not even bare to finish this dish based on what had just happened to my friend for the fear of finding something in mine. Please note, my friend was asked to remove the hair HERSELF, the dish was then put back in front of her. When the bill was presented, they had reduced the price of the dish with the hair to half- completely unacceptable under the circumstances. We said we will be not paying for this incredibly horrific dining experience but would pay for our drinks. Sadly we were yelled at yet again and the management called the police. I spoke to the police, explained what had happened and that as two respectable women to be aggressively yelled at by these men was the most humiliating,upsetting and scariest experience of my life (my friend and I both work in Marketing, are in our early 30’s and were simply after a nice place to eat after work). The policeman was very understanding when I explained all to him and asked if he could then speak to the manager again. The manager then hung up the phone (indicating to us that the policeman told him to let it go - probably for wasting police time and to just honour it, as customers). After receiving even more verbal abuse ( at this point we were the only people in the restaurant which was very scary for us) they finally agreed to drop the bill and just pay for our drinks (like we had suggested initially). Please note, never in my life have I felt so upset and nervous, as customers, as human beings, as WOMEN in the presence of these awful men. I urge people to NEVER visit this restaurant. This restaurant needs to be SHUT DOWN with immediate effect.
currymeatricechickencookedspicylambonion35 Opinions
It’s my second time ordering from Taj and I have to say the food is exceptional! The best Indian food I’ve eaten in years, so fresh and tasty, good prices, big portions, Taj will definitely be my new local Indian takeaway
currymeatricechickencookedspicylambonion