Iconic in Waveney

I had a previous great experience at Iconic a couple of years ago. Having come back to Lowestoft I was looking forward to booking in again. Popped in today to book a table for two days time. We could only get seated at one of the high tables which was not suitable for us due to disabilities and there was no availability on the standard height tables. Whilst the woman did take a very good look at the bookings I came away being unable to take my family there simply because we’d need an accessible (standard) height table and no concerted effort was made to accommodate. We’d have been able to book if we could have sat at one of the higher tables. Perhaps the restaurant should re-evaluate its policies in relation to disability discrimination and train staff to recognise when this is indirectly happening to customers. I am gutted as I loved the food and the service we had there before. We were looking forward to eating there during our stay but sadly we can’t.

Came here today with my dad. We went for the 2 courses for £8.95. My dad had the Gammon for mains and the creme brule for dessert, I had the chilli non carne and strawberry cheesecake waffle, I think that's what it was called on the menu! Cannot fault the food whatsoever! It was delicious! We have been here a couple of times and each time we come the food and customer service is excellent. Special shout out to the barman who did the shamrocks on my dad's Guinness! We were very impressed!

Trying so hard to be cool that it's forgotten the basics, ie customer service. I stood like a lemon waiting to be seated and was not even acknowledged. Had to ask for cutlery for both starter and main course. Was uncomfortable using the toilets as there is no privacy. Also hand dryer not working and no paper towels. At the end of the meal I struggled to get the bill as member of staff was too busy on her phone. I got up to get someone's attention only to be told to sit down. And the so called fresh food locally caught needs to be investigated by trading standards. The seafood platter i had seemed to have been locally sourced from the frozen aisle at the local supermarket.

We were staying in Great Yarmouth and drove to Lowestoft and came across this little gem. Staff were very polite and nice. Food was so good we went back the next evening. The two steaks and bottle of wine for £19.99 was so good. If staying near Lowestoft it’s well worth the drive. When we come back this way we would definitely visit Iconic again.

Had a fabulous meal. 2 steak meals and a bottle of wine for £19.95. The meal and wine were of good quality and enjoyed by all. Staff were attentive and friendly, whilst practising social distancing. Food and ambiance amazing would definitely recommend and will return.

We tried Iconic for the first time and we enjoyed a very good meal. We will be going back. Great service, friendly team

Sat inside and felt safe as it wasn't busy . We both had jacket potatoes and they were massive , lots of side salad with it . We were looked after very well , we moved outside to finish our drinks . The restaurant is very stylish and clean .

Last night myself and three friends booked a table at an 'Iconic' restaurant! Not an entertaining bonanza; but more of a circus. Firstly, we were 'greeted' with an expectant bar tender, moving his head in the direction that our table was; and expecting us to find our way there. We sat at the empty table with ripped table mats...Drinks were ordered; and in all fairness, branded and bottled sparkling water for myself was faultless. We decided to order classic bar meals; being burgers and scampi meals...After 45 minutes have passed; i received a 2 minute microwave blitzed plate of soggy, greasy chips, barbie ( plastic not BBQ) burgers and fat ridden onion rings.Needless to say we were quite disappointed and will not be returning. It's a lovely place for pictures and is a lovely bar. But I would not at all rave about the food.

Sorry but don’t feel this place is Covid safe as tables they use tonight was too closely together, food was good, and service was good but will not be going their again until they sort this out, this was a anniversary meal and was disappointed not feeling safe

While the food and value are as good as ever the tables are far too close together and we did not feel at all comfortable in this setting. We will be asking environmental health to check this out, but at the moment We would not recommend using this restaurant

Booked in for an evening meal. We went early evening. Socially distancing with tables we’ll apart, no problem. Drinks ordered and promptly served, meal orders taken, delivered to the table piping hot. My wife ordered a starter plus baked potato as a main, sorted no problem. I had chicken curry which was served with naan and poppadom. Waitress very attentive and pleasant.The restaurant wasn’t overly busy so service was good.

We had a very tasty meal out at Iconic. We were pleasantly surprised by how good value the meals were. The menu although reduced had a good choice. My steak was delicious with a jacket potato and salad. We loved the hand cut chips. The food has certainly improved. The staff were attentive and friendly. The tables were spaced out well and the children loved the modern lighting and decoration.

Ordered the surf and turf,with an upgrade to Sirloin steak. The meal looked impressive, sadly the steak was slightly overcooked but worst of all was so tough it was inedible. Explained to the waitress and Requested to see the manager, the manager was not in,so asked to see supervisor, the worst part was the supervisor could not even be bothered to make an appearance,very poor customer service! They did in their defence offer to replace the steak but by then my partner was 3/4 of the way through her meal, they did discount the meal,which was something, but severely disappointed with the lack of customer service from the supervisor.

Absolutely stunning location and building!!! Food is so plentiful and tasty. Superb value for money.

Surprised grandson for his 21st very good meal social distance well observed although a reduced menu still plenty to choose from we took a cake which they brought out too him and we put balloon on his chair our waiter Chris was very attentive couldn't do enough for us

This is s stunningly modern restaurant which would not be out of place in trendy London areas. The staff were very friendly and attentive. but the menu prices...well...I thought there is either a typo OR the portions will be tiny. Wrong on both counts. we had the ribs which amounted to one an half racks each...very tasty and the sides were also very good...plus a glass of house wine and a pint of Guinness....£11.95 each !! Shame I live so far away

Great food. The ribs were amazing at a really good price, my colleague had the ultimate surf and turf that was incredible. Prices were reasonable and the food service in a challenging time.

Our first visit since Lockdown etc. and it was well worth the wait!!I've literally dreamt of Scampi and Chips at Iconic for months and they certainly didn't disappoint!We took advantage of the "Eat out to Help out" scheme and were both pleased to see that portion sizes hadn't been reduced.The Scampi was exquisite as was the Surf n Turf!!Service, as always, could not be faulted!Great to be back and well done guys!

Tried for a meal hear on Thursday and rudely told at 6 pm not serving children's meals so left, Group of 3 adults and 1 child prepared to eat outside as such a lovely early evening. Shame as went Friday evening meal for 2 Stake deal beautiful helpful polite staff fantastic food could not fault it. Then Saturday went again forgot to book No availability even if we were prepared to sit outside young male staff member very of hand so much so that he was walking away as he said no tables free.

We were in Lowestoft for a week away and visited Iconic. I am so glad we did! The food was incredible, the staff were super friendly and helpful. We loved it, so much so we went back a second time! I will warn you if you have the mixed grill, it's HUGE!!! The prices are extremely reasonable too for the portion sizes. We had an amazing experience again and will definitely go back.

Our waitress was lovely. The food was fresh, well presented and tasty. However the portions were so generous that we were not able to finish the meals. We asked to have the left overs packaged up for us to take home.The waitress said it was not a problem and took the plates one at a time to the kitchen. Having been brought a foil package we waited for the remaining packages.Nothing arrived and when we asked the waitress she said it had been put all in one pile and not in three separate packages. Not at all appetising and rather disappointing after such a lovely meal and service.

Please don’t arrive without booking.We tried after having atrocious service at another well known Hotel in this town.Although this. Restaurant was 2/3 empty, we were informed that they were too busy to receive us.Our Government is trying to assist Restaurants at this difficult time, but this Restaurant is either too arrogant or lazy to consider its long term future.Give your custom to a place which deserves to survive..

As soon as we arrived staff from start to finish was assertive, welcoming, friendly and very hard working a asset to the person who owns iconic. The decor is funky. Fabulous sea front position. Food the die for plentiful and delicious. Reasonable priced to. Would definitely recommend. Will return on our next stay. Thanks again x

The road and entrance outside is covered in adverts for their deals. After sitting inside and ordering drinks, we try to order those deals only to be told none of them are running. The signs outside would have been easily removable ‘sandwich boards’ which I even offered to move for them, but they were not interested in the rules of false advertising. Food was mostly good, and reasonable portions, but the misleading advertising and the flippancy when asked about this was not acceptable. Reported to ASA.

We were going to watch a film over at the Cinema, we came here for some food & some drinks beforehand. We didn’t have a booking but managed to get a table. But it was very busy.We ordered some snacky food, service was quick, pricing is very good. Handy location too.

First time here even though I’ve passed it many a time , had the specials , was pleasantly surprised with the quality & quantity, very well presented , extremely helpful friendly staff. Will be returning

The food here is astonishingly good value, and the staff all smart, friendly and helpful. Portion size a bit too big, if anything - neither of us managed to eat everything on our plate. My hubby's haddock and chips was lovely, and I enjoyed my lamb shank too. However, there were a few little things that let the place down. We had to ask for clean forks as ours were dirty, and my new potatoes obviously hadn't been scrubbed in the kitchen - one had sprouted and been cooked sprouts and all and one still had soil on it. The toilet in the ladies was dirty and the soap and hand towel dispensers were empty. Having said all that, we would give them another chance.

Clean, tidy, professional, relaxing, we went in without reservations, we were a family of 11. The colour changing backdrop kept the children entertained all night. The meal and drinks were reasonably priced, we expected to pay plenty more looking at the place, but like I said meals all delivered hot, and in a reasonable time frame, along with the price it was a lovely evening. Thank you

Found hair in food and young waiter kept touching his groin when reported to supervisor her response was it’s hot in here bearing in mind stormDennis was blowing a gale and we are in winter season. Disgusting service. Young waiter repeatedly touching his groin and then handing you the knife end. Do not go. She did not even care

Popped in before going to the Marina Theatre for a quick meal. The staff were very helpful, good food, good service! A very pleasant experience.

Had a lovely meal we opted for the special deal had seafood coctail starter then Gannon followed by Eaton mess desert Me so was very good for price presented nicely staff friendly nice clean place would reccommend highly

We stayed at a local B&B - Britten House who recommended to come here for a meal - and so we did...We arrived earlier than they served food, we came at 4.30pm and was told they didn't serve until 5.30pm, but we were happy to stay for a few drinks before ordering.The surroundings are absolutely lovely, we really enjoyed the lively and bright decor.The food was lovely too, my only suggestion there would be to improve the chicken wings on the meat sharing plata as the skin was a bit too soft and squidgy really - could do with being cooked so they are crisps. However, only a minor point I hope the feedback is helpful.We had the gourmet burgers for main - absolutely lovely, was great value for money considering we got a free drink which included a G&T. Ordered house wine, and was lovely, considering many places have not so nice wine as the house option.Didn't feel rushed one bit, was great time.Finally, we would like to say how lovely and friendly the staff are - very accomodating and smiled a lot, you could tell they seemed genuinely happy to work there.Overall, a 5/5, great value and service, and surroundings.If I am down again with work, I will definitely come again.

Amazing food!! All fresh and delicious for such a cheap price! Only downside is the limited staff they have and they never answer the phone

We have been regulars for ‘tea’ meals for a long time. The food is mass catered food, not fine dining, and is priced accordingly.As we had a fancy for a basic roast, me and my hubby opted for the Xmas dinner.The waitresses here are always very polite and the food normally comes quite speedily. What we got was a basic, no frills roast. For the money it was decent, plenty of veg, yorkshire puds that were neither rock hard nor soggy.So, for a limited budget meal, that is reliable, plentiful and basic, you cant go wrong. But if you are wanting a really special treat...this may not be the place.I base my awards on what I got for the money...so a 4 star here isnt the same as a four star at a more upmarket establishment. What i am saying is for the money, this is 4 star.

We ate in here today 29th Dec decor was modern and stylish with bubble wall displays and ambient funky lighting. Staff were attentive and friendly, giving expert knowledge on the steaks. My mum (77) had lamb shank, my wife the sirloin, and I had the Suffolk grill. I’m a big eater, but wow, the grill was amazing. Steak cooked to perfection, lamb, chicken, gammon, pork, two huge sausages, mushroom, vine tomatoes, then an inclusive drink and three free sides for less than fifteen. My wife and mum were the same, food perfect and large portions. Staff checked all was okay, and always smiling and friendly. Very highly recommend. And lastly the toilets, you have got to see - mirrors, lights, colour changing urinals.

First impression wow brilliant decor the staff excellent service the food was plentiful and very tasty loved it here will definitely be back

A party of nine of us pre ordered from the Christmas menu. We arrived to a prettily decorated table with a very pleasant young man to serve us. Our drinks orders were taken and served quickly The meals were piping hot, tasty and generous. The service was excellent, the atmosphere was relaxed and the food was delicious. Probably one of the tastiest Xmas meals I have had in a restaurant and at a very reasonable price too. The other meals being served from the main menu also looked very appetising and well presented.

We booked a few weeks ago and went along for our meal. We were shown to our table which was the one we asked for. We choose when we booked and ordered drinks they arrived without any delay. The main course arrived soon after.

We had 3 course lunch, when we saw the prices what else could we do? The food was well cooked and tasty, although the main could have done with a few less onion rings! Service was fast and efficient and the staff polite and helpful.

FIRSTLY! THIS RESTAURANT IS NOT FOR ANYONE HAVING A PROBLEM WALKING/STAIRS

First impressions! wow am i in lowestoft!!! decor excellent! welcomed by smiling staff.Staff excellent all night , food was excellent, good portions and quality.In my view this place is better than all the other competition around.Would highly recommend . well done to all CONCERNED!

Brilliant meal with a great atmosphere. Food good value and great portion size. Nice getting a free drink with some meal. We will return.

This restaurant takes some hearing if you want good value and nice location. Have never been disappointed with any meal and steaks are always good and tasty.

Thanks for the free tea and coffee for the people who attended Sunday 10 November for remembrance day

This is a lovely restaurant and feels very upper market but without the extravagant price tag. My only criticism is the very unusual mix of fruit they seem to enjoy putting on top of savoury salad! But this is a lovely place with very tasty food.

Great venue for a date night with the cinema close by. Went for food and drinks at Iconic before the cinema on a Saturday evening. Make sure you book on the weekend as it fills up quickly.

Book your table to ensure seating a sthis place is popular. The food was tasty and served by pleasant professional staff. The decor is very uplifting and modern. the food choices are great. It was a good eating experience.

Came in last night, last minute and were accommodated even though they were clearly busy. The food and service was exceptional and we had such an amazing night. We had the two steaks for £20 with a bottle of wine and being honest I was incredibly sceptical....the steaks arrived and we were not disappointed! We have our steaks still mooing and considering it was rump youd expect it to be fatty right?....wrong! there were no fatty fibres it was cooked perfectly to our liking and it tasted amazing! If anyone says this place isnt for children? It means their children are unable to sit appropriately at a table because little reign was catered for impeccably, he loved his dinner and his bowl of ice cream! The staff were just amazing and couldn't do enough for us!This is our first time eating at iconic and we will definitely be back again! Good work iconic, you're smashing it!

We booked our table and were delighted to be welcomed by a pleasant waitress.

If your looking for excellent value, friendly service and great food then look no further. Obviously tough competing with big guys but this place has nailed that. Many dishes include a drink as well. Been three times this year and would be our number one choice every time.

We found ourselves in Lowestoft and lunchtime and a lady in a shop recommended Iconic. Sounded great and the menu didn't look too bad so we went in. The staff were amicable enough and 'although we waited by the sign to be seated as requested, we were told to go and sit where we wanted. A waitress arrived pretty quickly and we gave our order. I ordered the jacket potato with 5 bean chilli (vegetarian) and my husband went for hame, egg, and chips. I have to say my meal was very tasty - and so hot I burnt my mouth!! However, hubby's meal was a disappointment. He said he could smell the chip fat as the plate was put in front of him. There was plenty of fresh ham, the egg was well cooked but the chips were not good - that fat issue - and the onion rings (obviously frozen and bog standard breadcrumbed rings - were soggy. It doesn't take much to cook frozen onion rings. When I went to the ladies, I could not get the hand dryer to work and there were no paper towels in the dispenser so I went into the gents (it was empty) and used the hand dryer in there. I went to the bar and reported it to the young girl who told me that "it's a bit tricky that dryer. You have to hold your hands really close and curl your fingers up around the back of it to get it to work - it does sometimes" I told her that I'd tried and held my hands everywhere underneath it but it didn't work so maybe, as they know it's a problem, then they should get it fixed or replaced. Her reply was that she was only a waitress. True enough, Next time I'll report a problem to the plumber!!!.

Very good food and service...it proved better than expected after reading some reviews that were shown on trip advisor. Will go again.

Booked a table for four of us. When we arrived the lady at the bar just pointed to where our table was.

Food great,freshly cooked service good but a bit slow (bank hol) Actually thought we had been under charged! 2 ciders,2 meals,2 deserts......under 25 quid!

Popped in one evening for a meal. Food was good but the place was quiet surprisingly. I'd imagine at a weekend it would be very busy and comes across as a bit of a cocktail type bar too

So upon coming out to have a family meal tonight we came in to iconic and asked for a table the waitress just said yes over there and pointed to a table never took us or even showed us what one to sit at. When ask her to show us she was rude.

With its bright red lights outside Iconic certainly stands out in the area. It provided good tasty food for a very reasonable price.

This is a lovely trendy place staff friendly but the food was just ok we found there was not much taste to it one of us had the pie 2 of us had the steak and one had Sunday roast and we all said the same same really because it's a lovely place.

Had a meal there yesterday tea time, it was amazing! Steak was delicious, amazing homemade chips, lovely salad with fruit in it, homemade coleslaw, mushroom, onion rings, grilled cherry tomatoes on the vine. and gherkin garnish. Service was fast, even though it was busy. We were served by a lovely, helpful waitress called Talula who was a ray of sunshine.Both steak meals and a bottle of wine was £20 between 5pm to 7pm. Would highly recommend.

Lovely clean restaurant, very friendly staff. Food delivered to table on time and good time space between courses. Definitely recommend

Visited on a Friday night was very busy therefore service was a little slow - food was good would recommend

We came for lunch as we hadn’t been for ages. I had the gourmet burger with fries and onion rings (which were nice but too oily). The food is what you pay for and the free drink is always great.

Had a pre booked eveing for ten. Food preordered prior to the night which came quite quickly after we sat down. Found it a little cramped and noisy. Food for what it was was OK. Do not expect fine dining, you get what you pay for.

Recently had a meal at iconic after a long break from visiting. The food was very good and the quantity was large. Felt a little rushed as our table was booked for 6:30 and we left at 7:15. Maybe the service was super fast and efficient but we just placed our cutlery down and the plates were whisked away so didn't have time to relax. Also were seated next to a large table of very loud party people and we couldn't hear each other to talk so another reason not to stay long.

It is situated in a nice area - just across from the seafront which is lovely but the food is just average. Could also do with a refurb / new carpets etc.

We are astonished that this restaurant is not in the top ten in Lowestoft!

Went for a lovely meal with my partner 2 steak meals bottle of wine £19.95p lovely good service food was good nice place

i am disabled and had difficulty accessing the restaurant from the front, steps up but no handrails.also no accessible toilets on the ground floor all down stairs.

Very efficient staff, great cooks serving hot food. The quality of the steaks was a little poor, but quite acceptable within their prices. Busy, noisy, and right on the sea-front. Would I eat here again? Yes- absolutely, but I'd be more adventurous with my food choice.

We visited 10 months ago and were so impressed with service and quality of food we vowed to return. This we have now done nothing has changed and reasonably prices

Classy-looking restaurant with superb food & very reasonable prices. Staff were helpful & pleasant,...even when they were very busy.

Excellent meal and service. Very competetive prices as well. Waitress Talula was a star, as were all the staff. Would strongly recommend this venue.

We both had the surf and turf - the steaks were cooked how we asked and were very tasty. You get a choice of three sides to go with it and then a drink is included. We had a gin and tonic after the meal as our included drink - thank you very much! Wine was resonably priced too. Staff very friendly and helpful. Service quick.

Went with family for a meal. Excellent food and service. Good choice on mains menu.

This is what I call "Upper class, cheap eats". The place has a great feel to it, with its great lighting and bubbles ha ha. The food is always good and plenty of it and staff always happy to help.

Went with my best friend we were seated round the corner totaly engored no 1 ask us if we want any drinks we had 2 asked the waiterss who keep walking passed us to tk our order we had the steak deal meal with bt of wine steak wasnt as good as it has been in passed small bit service was poor do like this place wasnt very good on sun 21 april 2019

Great place to eat and ideal location in town with nearby parking. The lighting is quite something, certainly not many places like this around.

Went for a lunch - staff lovely - food ok .... think Frying oil needed changing and food rather greasy ..... slightly disappointed ..... Don’t get all the fruit in the salad !!!! Keep it simple !!! Had better ! Mash

I did a steak night on there speacial deals they do with a bottle of wine included the deal was very good and i was impressed when the food came out the only thing i wasnt impressed with was they include prawns with your steak meal and various other bits which came out.

Went without booking because it looked clean and the menu for lunch seemed extremely good value. 2 courses for under £10. I had the melon with citron something and coulis, Not a lot can go wrong with that, maybe melon needs more careful prep and all skin removed but not a major problem. Husband had the seafood cocktail which looked nice. Mains for me, was claimed to be a minute steak cooked to my preference. This was no flattened piece of meat but a steak with real talent in the cooking of the steak, great onion rings and chips . Sides of coleslaw and salad . Husband had the Gammon steak which he enjoyed too. For an extra £2 he had a Banana waffle with ice cream which went down well. We enjoyed this with a generous pitcher of Sangria , 2 bottles of sparkling water and a coffee and tea all for £40. The venue was clean and unfussy attractive decor, ,with huge clean picture windows, so very light . The staff,efficient and very pleasant without being gushing. If we were local I would have no hesitation about returning .

Good food and reasonably priced. Ideal location on seafront. Would recommend a visit anytime. Friendly staff.

Love the bubbly wall and the loos..um..the food? Well it's what it says on the menu.,, no surprises, you won't leave hungry as it's good value for money. However, don't expect top grade nosh. Average.

We both ordered from the grills menu so you gets a free drink and 3 free sides . I had surf and turf which was lovely but so much food I couldn't eat it all. Service via Seleana was excellent. We will return

Went for my wives 70th birthday, told the staff table for 8 and my wives birthday, miserable night when arrived, shown not to a table but a high bench with bar stools, my wife being only 5 feet tall had trouble getting on and was uncomfortable all night. The food was very good , getting your moneys worth and plenty of it , in fact too much, did not take too long from the time of ordering to actually eating, not a bad night spoilt by the seating

Really impressed with everything! Staff were all very nice, helpful and accommodating. Food was very good, everyone (12 of us) happy with their meals. Nice atmosphere, fab loos (daughter had to go 3 times just because she loved all the lights!) and excellent value

Was enjoyable getting a cheeky eye roll from the waitress when she messed the drink order up, steak looked lovely, but was stone cold, might as well have ordered the peppercorn sauce as a desert as it came out ten minutes after my mains. Taps didn’t work in the males toilets, went to leave and the main ‘automatic’ doors wouldn’t even open, the staff seem very willing to help as they all stood at the bar and left me and another to work out how to open them, thanks for the help! Eventually managed to leave, won’t return

3 couples wandered in for a meal on a Saturday night and were lucky enough to get a table.

Visited on a Sunday evening and the food was super! Really great value as well as you do get generous portion sizes. Would recommend this place to anyone in the area!

By the Pier, so it quite simply had to be fish n chips and extra large. One of the biggest fish I’ve seen in a long time. Good plate of food with fish chips salad and peas and all for £8.95. Very good value.

We had a family meal and the food was very good with excellent service. Overall the meal was very enjoyable and good value for money.

We visited today for lunch with our daughter and was met by such a smart, polite young man who gave us the pick of the restaurant, we were first in so chose a table in front of the coloured bubble walls, beautiful.

Me & my mum came for a Boxing Day meal it was stunning. The presentation was really good, nothing was too much to ask. The staff were fantastic. The service was great! I’ve never been before but I would definitely visit again.

Never had a bad meal. well priced. one of the only places I dare order steak. when you ask for rare its rare and they always get it right

We felt a little out of place, but was a lovely restaurant. Toilet access was not the greatest but the food was nice. Steak was ever so slightly overcooked but not enough to complain about. The young lady who served us on the night made sure our evening was good. Thanks for a good night x

Went with daughter 1st dec we had 2 steak dinners + bottle of wine £19.95 meal was lovely steak cooked as request nice bottle of rose excellent value for money nice restaurant like all the water features

Personally I've eaten at quite a few restaurants and if you're unsure of what to have normally a safe choice is a Burger.

In my opinion this is the best restaurant in lowestoft.

I first ate at this restaurant because I won a money off voucher in a raffle.

Had a fantastic meal here staff brilliant

Loved it here. Great place to eat. Fabulous food at a reasonable price. Variety of drinks and cocktails. Good service in a very contemporary environment.