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3,4

Based on 1.481 opinions finded in 2 websites

3.9Ambience3.9Cuisine4.3Price3.4Service
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Nº 444 in 513 in Scottish Borders

Nº 158 of 169 British in Scottish Borders

CUSTOMERS TALK ABOUT DISHES WITH.. mustcookedoldchickensteakbeanssaladcurryfishonionpaycoffee

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Awful night. Although we booked, tables weren't ready for us. staff were rude. I vomitted and a family member had diarrhoea. Poor show

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Julia S . 2023-07-08

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What a terrible night, the bar staff were inattentive and slow, I had to wait 5 minutes to get served, usually not a problem but the pub was near empty. As for the management, save your complaints for someone who gives a damn, what a bad-tempered power-tripping bunch. I think they must really hate their jobs and really should look at different careers. It's called the hospitality business for a reason. Also, the pub lacks atmosphere it's a big empty shed, I think next time in the borders I'm off to Melrose.

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kennethmT8644TR . 2023-06-30

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I like weatherspoons food but the cleanliness and staff attitude let's this place down. Tables never cleaned, menus all sticky and staff are terrible. There isn't any competition in Galashiels so this is why people still go there and why they still open .

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jmcmillan82 . 2023-05-08

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It's a spoons, and you know what to expect to a large degree. But this one's pretty poor. Staff completely disinterested, zero customer service, cleanliness leaves a lot to be desired and food quality is well below par even considering what you're paying for it.

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X7870DUjulies . 2023-04-23

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Visited on Tuesday while in Galashiels. Wetherspoons may be much maligned, but they do tend to be consistent, and offer great value. Hunters Hall is bright, uncrowded, with very clean Toilets. A couple of things missing from the menu, but still plenty of choice. We had Scampi and Chips, and Fish and Chips, both came with Peas, As I was driving, I had a Fresh Orange, and my colleague had a pint of Brewdog. Food was tasty and certainly filled a hole, and drinks were nice. At £17 for the lot - Fantastic value. It's not a Five Star restauarant, but it did fit the bill, and I'm sure that I will return.

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tweedsider . 2023-04-07

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Me and my husband came in this morning around 9am for breakfast, i was completely disgusted at the cleanliness or should i say lack of. As you can see plug sockets not cleaned, stained cups, dust all over the top of the bench seats, stains on the wooden paneling, stains on the hand sanitiser station, the area around the coffee machines was filthy. The food was not great my egg was slimey on top which makes me feel sick, the bacon was very pink and undercooked and i left half of my meal because i felt so grossed out. I won’t be back unless the cleanliness improves .

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242nickyk . 2023-02-23

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Visited this establishment, as many time before. Ordered a gourmet steak, which was basically inedible. Was all grissle. Explained to waitress, who apologised. So where does it actually leave the customer 🤷🏻‍♀️

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Carr1bean . 2023-01-28

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Have visited a few times and honestly have had good value meals getting what we pay for. I find the food tasty. There’s always something on the menu I like. There are various separate seating areas so you have a choice. The drinks are reasonably priced compared to anywhere else around the area. Staff are fine and apologise if they keep you waiting if you go to the bar and its never even that long. A comfortable place to go for a good value meal and one or two or five drinks 😊🍺🍷

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862Carolina . 2022-11-24

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Visited Hunters Hall today with my parents and friends, although the food was good I have to say the attitude of the shift leader on today was absolutely disgusting, not only did we feel we where and inconvenience but she clearly did not want to be there either. No please or thank yous, not even a smile. I feel that someone who’s not as confident in a social setting would actually find her intimidating. Thankfully the other staff where lovely and couldn’t have been more helpful. As someone working with the public I think maybe more training would be advised.

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kellydT7956RT . 2022-10-07

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Pleasantly surprised about our visit here. Food was well cooked and tasty as well as being good value. Drinks were cheap and cheerful. Unfortunately my wife received her wine in a dirty glass which because it was red wine was only noticeable once she had a few drinks. On pointing this out the the staff the bar manager agreed that glass cleaner was leaving marks and sediment on our glass and in fact all the glasses, which he took down for re cleaning. Offered us a refund but we accepted another wine in a clean glass. I have to say all the staff during our visit were very helpful and pleasant. Recommended.

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Droggs . 2022-07-26

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Wetherspoons advertise that they are one of the cleanest establishments around, yet on a recent visit (against my better judgement, but hubby is diabetic and needed food) we visited the branch in Galashiels. The table had (as did all the tables) dirty cutlery and crockery left over from previous diners. At no point were they cleared or the table wiped. Considering we are only recently out of lockdown, I would have thought cleanliness would be a priority. Hubby asked for a hot chocolate for me and was handed a cup - no instruction on where to find the hot chocolate machine! No help was forthcoming until I eventually asked a passing waitress. I am slightly disabled and had I been on my own would not have been able to take the chocolate to the table. The steaks were mediocre and the salad very poor - expensive for the little there was. Suffice it to say that we will not be returning ever!

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taigilly . 2022-06-15

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We vivited today 3 of us for lunch what a shambles one ordered steak and chips usualhings late arrived on plate steak and chips no eg tomatoes onion rings or mushrooms when omplained was told no mushrooms onion rings or tomatoes which was a lie as one of our party had onion rings on her plate I ordered chicken bites in basket with chips what I got was chickenin basket that's all when we complained we were told it does not say chips so we pointed out on menue were it clearly stated chips or salad we were told we could have chips if we paid £1.85 which we did the 3rd person's meal was OK but the day was spoiled by the poor service of our meal won't be back for a while

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annsX7240OH . 2022-04-01

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Drinks were fine as usual, prices gone up but still good. But the food? I eat Beyond Burgers all the time so it's not the product, it's how it was done here. Small, dry patty, no salad or dressing (apart from a slice of tomato) and a small handful of awful chips - literally crunchy like the potato was raw! Really disappointed 😞

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leewU3444MT . 2022-03-16

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Vegan curry deal very tasty. All be it also very cold. Served far too quick I knew it would be But quickly solved. Just a Shane. Weekend standards dropped. Serve guniuss in larger glass really. Some training needed. Still fine it a go maybe just having a bad covid day.. Drink deals good.. Generally menu good. Needs attention..

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malcolmk786 . 2022-03-05

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Unfortunately not the best experience, came up for visit with friends to watch the rugby. Popped in for some food and drinks but the waitress serving this Saturday obviously wasn’t in the best of moods, snapped and growled at us, was very impatient and completely ruined our visit. Certainly think Katie? (female with hair tied back) could do with brushing up on her people skills and learning some manners. When she wasn’t being rude to our party, she was standing gossiping with other customers. Everything seemed to be too much of an effort and she just slouched and slowly walked as if to put customers off. Come on sort your staff out.

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brianhU4617ZR . 2022-02-28

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Visited for an AGM with a bunch of old boys. Great value for money and a great selection of beers and lagers. We are now making excuses to have EGMs which will require attendance at the Hall!

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GalaGlaswegian . 2022-02-07

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Hayley was excellent, had a great time; sensational customer service Would definitely visit again in the future

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josheagles . 2022-01-24

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My wife and I popped in the pub to have a breakfast, the wife opted for an egg and bacon muffin and I a traditional breakfast, when the food arrived I found that whilst the plate was warm on the bottom every item of food...

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John m . 2021-11-09

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Needed a quick bite and this hit the spot . Clean tidy not overly crowded . Good selection of Ales and Vegan choices on the menu . Roasted Veg pizza with a side of chips and 2 drinks £13

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stephen t . 2021-10-20

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Never had such bad service or food at a Wetherspoons before. Ordered lasagne - so greasy it wasnt edible. Because Covid rules require you to remain seated at your table and no members of staff visited to ask about our meal we just ordered a...

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ChrisH662 . 2021-09-14

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Waited 1hr and a half for ham, egg and chips. Everything was stone cold. We complained and they refused a new one. My fudge cake was frozen in the middle and ice cream melted. Worst one I’ve ever been to Most staff don’t even thank...

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694lornac . 2021-07-12

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Shocking menu Visited with friends, half the menu was unavailable, no all day brunch, no burgers. Fish friday had no fish! Service very poor and not busy.

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Peggy1245 . 2021-06-20

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Ordered drinks with friends on Saturday night. After 40 minutes waiting we asked one of the waitresses if it would be much longer and she was pretty grumpy and said they were very busy and delayed. Fair enough but didn’t even even bother checking for...

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tracey j . 2021-06-09

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Absolutely shocking behaviour of your manager Mathew tonight, he could’ve singled handely started a riot! Obviously the time off has somewhat had an effect on his managerial skills!! And he sets the standards??? Obviously not used to dealing with people!!?? Maybe you’re staff could benefit...

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Outofordermate . 2021-04-28

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My husband and myself son and grandchild went for lunch to wetherspoons for some lunch on the 23rd December when we arrived it was fairly busy and we waited until someone left staff went past us several times and did not pay any attention to...

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Hilbill26 . 2021-02-08

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For the price, food and drink reflected the price However, on the whole the staffs, we’re totally disinterested Unless you spoke with a local accent and were a yokel!!!!! Bear in mind, you need more than locals to keep the place going Especially now a...

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Andrew G . 2020-12-31

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I have been here 4 times in past month and 3 off these times been served by manageress. Her attitude is shocking really could do with some customer service skills. Yesterday asked for menu as cant get app to work she through menus onto table...

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SarahR4692 . 2020-11-29

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I was working in galashiels and with all the restrictions we were looking for something nearby before the 6pm, you know what you get at a wetherspoons cheap and cheerful, the staff were attentive and very helpful, I ordered everything through the app. I enjoyed...

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gerryvdb . 2020-10-26

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so bad payed for our food then didn’t let us get it cos we sat at a different table to our family got told to leave without food and drinks and never got refunded, don’t go waste of time

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margaretjohnson5 . 2020-09-05

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Me,my partner and mother in law came in for breakfast,when it arrived we got told there wasnt any tomatoes so we were told it could be substituted with extra bacon,black pudding sausage,so we asked if we could all get an extra sausage,which we never got,also...

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DianeR1974 . 2020-08-29

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Pappa popped in for his Wednesday fish and chips , 92 years old. and gets turned away for not having a smart phone. absolutely disgusting.

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T9261UYalanw . 2020-08-15

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Popped in for burger. Ordered at 2:38pm and waited ages. It was 3:15 when I asked the girls bringing drinks to the take where the burger was. She did not come back so after waiting over an hour I went up the the bar. They said it would be right out and it arrived at 3:44pm That’s a wait of 1 hr and 6 min and the place was not that busy. Pointed out that the girl serving the drinks obviously did not check where my order was half an hour ago and did not receive much of an apology. The place is also freezing and I see from other reviews that this is an ongoing issue. Won’t be back.

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donj940 . 2020-03-01

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My wife and I are daily lunch time visitors and are very pleased with all the helpful staff and manager, the refurbishment is excellent and brightened the place up, but since refurb June last year the heating system has not worked and heating has been via mobile heaters within the main building, apparently Wetherspoons are arguing with the refurbishment contractor both blaming one another as to who is to blame regarding the breakdown of the main hall heating system, apparently going to be quite costly to repair, I would have thought that during any refurbishment upgrade the heating system at the same time, but after months of no heating it's about time someone at Wetherspoons gives the ok and dip into their vast pocket of wealth and fix it for YOUR customers, I am damn sure people in London would not have to endure this and neither should the people from the Scottish Borders......get it fixed please

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T3498JGpaulj . 2020-02-28

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We visited Hunters Hall the last two Sundays, both freezing cold days outside. Once again the heating was broken. They usually have a number of fan heaters dotted around to cover this, but last two weekends they had a single fan beside the bar, presumably to save electricity.. "To take the edge off the cold" I was informed. It was freezing in the place, with people sitting in zipped up jackets trying to enjoy their food and drinks.This is simply not on, with the only excuse being bad management.So come on folks, try a bit harder and get a grip on this problem.

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Stupendous-Stu . 2020-02-25

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Recently refurbished to a very high standard it has taken them a while to get back to the service level they had before.They had staff that did not know procedures, new staff that did not know the menu and it's possible variations and looked like they had been poorly trained!Now they seem to have sorted that out. Food is good and service is in the main ok. All staff are pleasant and courteous and that makes a huge difference.Had one of the best steaks for ages in here and not expensive.Definitely worth a visit..

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grahamb1961 . 2019-12-30

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Visited for light lunch. Long wait to be served at the bar. No soup on the menu and no fresh fruit and ice cream available. we then waited a further 20 minutes fror our food. Although recently refurbished the place lacked atmosphere and was cold and uninviting.Service a let down.

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brian g . 2019-12-28

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A nice clean place, good staff, meal was very good, you could say everything was satisfactory and worth another visit.

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JenniferS1409 . 2019-12-10

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Before refurbishment it was like the black hole of Calcutta, but after it a bright and airy after installing roof lights and having a full height ceiling, and now with nearly double the capacity a nice snug eating area with a real firs, Wetherspoon menu not as good as it use to be with some dishes getting expensive like hunters chicken now under another name, but all this at the moment pails into insignificance since apparently the refurbishment has caused the heating system to fail in the main area, AND IT HAS NOW NOT WORKED FOR OVER 6 WEEKS, WITH ONLY A FEW PATHETIC HEATERS IN PLACE WHICH ARE NOT UP TO THE JOB, WHY HAS IT NOT BEEN FIXED AFTER ALL THIS TIME, IT IS NOT A NICE ENVIRONMENT TO EAT WHEN YOU HAVE TO SIT WITH YOUR COAT ON

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Phj140256 . 2019-11-24

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We come here a lot for food and drinks. Always was a nice cosy lit bar.Since the refurb, the place is too bright and with the raised ceiling irritatingly noisy. No space at bar side tables as they're all jammed together now in the middle. Seem to have endless problems with the heating with customers having to sit with coats on some nights. Not the best for an evening out.Can't fault the prices and staff tho.

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Stupendous-Stu . 2019-11-19

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Nice setting for somewhere to have a bite to eat. Got a table no problem. Ordered on the app but it kept freezing! Drinks came to the table and my Pepsi was very flat and watery with more ice that Pepsi. The food came and we ordered two very different burgers and not even the waiter could tell the difference. It looked like the twin towers as they weren’t even standing never mind being named the Empire State burger.... Burgers were tasteless and very annoying that one burger was £3 more than the other and the waiter couldn’t tell us which was which and we just had to choose one and accept the fact we were going to have no idea. Handy the app when it works. The burgers were bland chips and onion rings were good.

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wtm258 . 2019-11-07

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Came here with my mum and children. Asked for managers special but had ran out. Mum ordered cottage pie which was clearly a frozen meal. Kids chicken nuggets were nice though.

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Theteacosy12 . 2019-11-04

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We visited on a Friday lunchtime and it’s my first visit since the refurbishment a few months ago. A big change for the better and long overdue. Wetherspoons have done a good job of it. It wasn’t particularly busy on our visit therefore customer service should have been good and no excuses for dirty tables and “how was your meal? Etc” . Our lunch took about 25mins to come out, therefore it was bordering on being late. When we did get our meal, it was hot and satisfactory. Held the door open for a female member of staff coming through a door but not even an acknowledgement never mind a thanks. Plates taken away once we had finished our meal, but no interest on whether we’d enjoyed it or not. Absolutely no excuses for this. Management need to stamp this out

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Bordersgeezer . 2019-11-03

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To think I came in with a group of my chums on an early Saturday morn after what was a terrible morning for me already and to be greeted with what I can only describe as a woeful tear jerking atmosphere that fed me negativity from the get go and don’t get me started on the food my friend charlsons burger came out stone cold steve austin and my other chum Gerald had a steak dryer than an excema patients buttocks.

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Hogsteiner . 2019-11-02

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Meals are worse than they ever were, service is terrible, 25 mins standing at the bar for a drink? Food served is unacceptable, won't be eating in there again. Only good thing is the drinks but like I said 25 mins wait. Sometimes only one member of staff on, and very slow!!

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nicola302019 . 2019-11-02

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I know what good food Is since I work for the Scottish food magazine And this going to be the restaurant of the month Recommended good food for the whole family

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Sammiejoe22 . 2019-11-02

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Last time we came here I reviewed and gave it one star....it was awful!! However, revisited last night and have to say whoever is managing the premises now has made a huge difference for the better. Service has improved 100%, no more filthy tables, glasses and plates cleared timeously too. Asked for an ice bucket for my wine and they didn’t have any available as it was quite busy ..... but 20 mins later a female member of bar staff came over with said ice bucket! That wouldn’t have happened 3 months ago!

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ellie_lulu_belle . 2019-10-27

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Are staff told not to clean the tables or something? Three times I’ve been in there now for breakfast and, the real challenge is to find a clean table. I can forgive this if the staff are rushed off their feet but, it’s quite the opposite. They try to give the appearance of looking for something to do like, straighten coasters or something. Anything that prevents them from doing the very basics in the hospitality industry. They simply cannot be bothered to clean the tables which, makes me worry about what else they can’t be bothered cleaning. If I were in a position of authority in that place, I would sack every single one of them for being bone idle. I’ve never seen anything like it. Total contempt for their customers and more interested in milling around gossiping. Utterly appalling attitude and complete ignorance of the most basic of customer service standards. Wow!

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PureMunter . 2019-10-12

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I had been here on many occasions before the refurbishment took place and I was slightly weary of going back again after hearing what people were now stating, but I have to say I found the establishment much nicer and spacious with the renovation, had no problems with ordering our food and it arrived at our table quite promptly, hot and tasting delicious, I for one will certainly be back again

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cinders97 . 2019-10-11

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The service was good, the place was clean and tidy, friendly atmosphere. food was excellent at a good price.

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chels24795 . 2019-10-08

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After a lovely Indian food popped inn for some more drinks. We ordered some drinks and as we set on the table it was all dirty, so we checked different table which were empty but to our surprise all were the same. Always we noticed tabled are left in wiped and all sticky. So we just to a waiter to clean it no never came back to do the same. Few friends did say to us this. Service is not good, or may be they are running short of staff.

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Samanthahood . 2019-09-28

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First time here after refit and just awful . Servers clueless esp the one called Jacob that served me .

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gb67 . 2019-09-21

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Ordered a vodka lemonade and lime he forgot the vodka and had to ask three times if I want ice as he was to busy talking to another member of staff to listen to what I said

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Cherelyn H . 2019-09-15

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I am utterly disgusted, what is going on with this place!! Its high time more staff were employed as their will be no customers left soon. A 20 minute wait for breakfast has turned into nearly 2 hours and it's freezing!!!

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Jedlady . 2019-09-08

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Ordered lasagne and garlic bread and fish and chips. No fish !!!! So replaced with another lasagne. Only one !!!!! So had brunch but no chips and no black pudding. Service ok but couldn't organise a good night out. I'll Not be back !!!!

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Tommy J . 2019-09-07

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Ordered a Mushroom Risotto and a Burger. During our wait there was a problem with the meal at another table, appears that there order was mixed up, unfortunately the waiter decided to switch food onto the other plate in full view of the person it was initially meant for. Set us a bit on edge to say the least.

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Rstorrie1 . 2019-09-01

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Stood at the bar for over 45 minutes while people either side of me were served and the blonde man behind the bar kept making eye contact so he knew I was there. Very disappointing ...

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rachelyoung_2000 . 2019-08-31

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Avoid this 'upgrade' its freezing cold blasted with air conditioning. Pints served with a slam on the bar but be quick because your pint served in wrong glass will die in front of your eyes. When explaining this it falls on deaf ears by staff who don't give a fk

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couby27 . 2019-08-28

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So , after trying the ‘new’ Wetherspoons in Gala after its refurb a couple of weeks ago , it was awful as we waited 45minutes for food to arrive cold and one persons meal missing completely, we didn’t complain as gave them benefit of doubt cause of ‘staffing problems’ .

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kazzasevgi . 2019-08-26

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Came in for breakfast this morning, Ordering was perfect no hassles.. Our food arrived along with dirty cutlery my potato scone was burnt to a crisp inedible.. everything was cold! I would avoid with a passion Need a new chef I will not be returning

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Laurenscott26 . 2019-08-26

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Been 3 times since the refurb. Food not consistent at all. Beans on toast for breakfast as was told I couldn't have eggs benedict as they were out of eggs, yet saw loads of orders after mine with egg! The beans on toast was more like beans on bread. Wasn't toasted at all. On another occasion a small group of us ordered pizzas and one had little to no cheese and the other was doughy and undercooked. The refurb is good and it looks nice but they need to get their act together and it seems they have lost most of their decent staff.

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SheepskinWillie . 2019-08-25

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Went for a breakfast with family what a disaster poor service missing items on breakfast plate, no butter for toast, burnt items fried eggs hard and finally food was not hot . Tables cluttered with plates half empty food lying for about 1 hr before being touched. What has happened to the place. Finally the delivery man arrived when we were eating.

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boyleshouse1 . 2019-08-23

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Been in 3 times since refurbishment. 1st time waited 1 hour for food second time sent food back as was cold third time breakfast was burnt and swimming in a plate of beans

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Linda C . 2019-08-23

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Went out for lunch and wanted to try the new updated version of this establishment.

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HEMac_11 . 2019-08-20

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2nd time here the food cold and disgusting dont think ill be coming back in a hurry. Even my children thought it was horrible. Will never bring them back again

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735nikitab . 2019-08-20

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Went in on a Sunday afternoon with friends to get a meal had to wait 50 minutes for food and then when I complained my food never showed up when everyone else's did! Absolutely shocking. Don't bother even giving it a go you will be disappointed. Such a waste of money.

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elsbellscott . 2019-08-18

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Waited over l hour to order food as kitchen couldn’t cope with orders when we waited another hour fish was over cooked and couldn’t eat curry was also disappointing as nanbread was like cardboard and curry just warm very disappointed with service and meal sorry hunters hall will not be back

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rosebud555 . 2019-08-18

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Didn't eat as the place sadly had a breakdown in their freezers the weekend of our visit so menu was limited. But we enjoyed drinks in the new part of the establishment where they had opened up and extended into the building next door. Very comfortable seating and the carpets throughout are very nice. Place was busy but as so many new areas had been added it was no problem finding a table.Very popular place with a good atmosphere and we will visit again.

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Vee M . 2019-08-11

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I would not normally review again as soon as this but the pub has been completely refitted. The nextdoor butchers has been incorporated and the yard behind makes a large smoking and eating area. The front still has too many tables and that makes for awkward access at busy times. The double sets of swing doors are an absolute nightmare to get through unless you have BOTH hands free.

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GRAHAM H . 2019-08-08

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Went for a birthday meal here. Restaurant was very busy which I took to be a good sign but how wrong can you be. The table was filthy and sticky and the food was appalling. My baked potato was stone cold in the middle and the chicken salad was tepidly warm, in fact I feared for my safety and left the lot. I did complain and was asked if I wanted replacement food, said I didn’t think so! I won’t be back, ever.

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choral2018 . 2019-08-06

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Another opportunity to visit a Wetherspoons we hadn't been in while caravanning in Scotland. It was just after 12 when we arrived and it was Steak Day so we wanted to see the menu for that. I went to the bar to ask for one and was told he was going to collect the breakfast menus and put the steak ones out. He did collect the breakfast ones but didn't bring the others. I went again to see if they had been put out near the bar but they hadn't and he again said he would bring me one. He brought a meal to a table nearby so I asked yet again and received it after waiting 20 minutes. By this time the bar was very busy and it took my husband quarter of an hour to get served and another 10 minutes for us to dine at last. We did enjoy our rather unhealthy meal though off the menu he had brought which was 5 spicy chicken wings, half a barbecued pork ribs, coleslaw, 6 onion rings and chips and it was only £8.30, including a pint of Guinness.

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vivEngland . 2019-07-30

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My wife and I are regulars here and after it’s refurb it is nice and bright inside and plenty of room, with the seating capacity almost doubled, the staff as always friendly and welcoming, they have a lot of new staff and with it just reopening they are still finding their feet which is to be expected, but the staff are so friendly, food is good, I order via the app which saves you having to queue, the only problem with the app being unable to have the option of no ice in your drink.

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Phj140256 . 2019-07-28

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After their re-fit the place looks great. The bar area looks much brighter and more pleasant. Unfortunately the waiting staff still leave a lot to be desired, the two gents behind the bar were friendly and talkative and tried their best but the two girls who delivered our food were miserable at best.

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Ghost M . 2019-07-26

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Even after a full refurbishment it's still as poor as ever. Poor staff, poor management and extremely poor food.

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harry19975 . 2019-07-25

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Travelling to Galashiels knowing we would get a good meal at JD Wetherspoons as they have high standard,s we were staggered to find they didn't care enough to advertise the fact that they were closed for renovations. Thanks Wetherspoons, not the standard we expect

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PoppyLady313 . 2019-07-05

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Good food good portions can wait a bit if it’s really busy but food came hot menu had fair bit of choice but no pizza which is the only thing my son eats

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Fergiebaby . 2019-04-20

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Staying in Galashiels and Wetherspoon s has saved the day for decent food at reasonable prices. Lost a star because it’s looking slightly shabby around the edges and the banquet seats needed a clean.

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Linda S . 2019-04-01

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We used to frequent here on a regular basis until recently but won’t return again. The place is absolutely disgustingly filthy. Dirty glasses and plates strewn over most tables and the staff are just not interested in keeping the place clean or indeed giving any form of customer service. Suppose if you pay peanuts you get monkeys! I witnesssed a staff member from the kitchen wiping something on the floor with a cloth then immediately picking up plates of food to serve!!! And no they didn’t wash their hands!

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ellie_lulu_belle . 2019-03-10

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My wife and I visited here for dinner last night. Wednesday night is their “chicken “ night. My wife had the chicken breast and I had the pulled chicken. We were both unwell during the night with bad diarrhoea. We are still suffering from an upset stomach now (mid morning). We will never be going back here.

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harry19975 . 2019-02-28

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If a nuek was dropped on the pub tomorrow it may turn out a bit more smart and appealing than it does at the moment

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Ronnie B . 2019-02-12

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Birthday blast with family and friends. Enjoyed alot. Good place for drinks Variety of drinks. It was quite cold inside. Service very bad need to improvement in the customer service.

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Ellie A . 2019-01-26

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Easy access with a car park over the road. Plenty of tables with no stairs involved and a disabled toilet. Superb soup. Broc and stilton with second choice. Fish and chips good Salad acceptable. Service friendly and soups have been put back on by public demand. The decor and furniture are well used and could do with a refit. However the value is excellent.

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GRAHAM H . 2019-01-24

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Before heading back north for the New Year, we met up for a family meal in ‘Spoons’. This was and still kind of is a tradition - you know what to expect, decent prices and filling food! We always leave satisfied.

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CrombyNPritch . 2019-01-08

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Visited Hunters Hall when in Galashiels for a rugby league match. Service was very quick and the food was piping hot and when we had finished the tables were cleared quickly.

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LionsmanManchester . 2018-11-07

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I visited The Hunter's Hall, Galashiels, on a Friday evening and Saturday morning. It is conveniently located on one of the main town centre streets close to a car park and has the usual virtues of a Wetherspoons pub. There's a good atmosphere, service was prompt using the in-house App and WiFi signal was reasonable. The 6oz beefburger meal with an alcoholic drink is great value for money but the scrambled eggs on toast with unlimited hot drink refills for £2.95 is exceptional.

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DaimlerDreamer . 2018-11-04

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We were staying close by, and came to check the menu. They were having a steak special at a most reasonable price. No problem ordering that, and the steaks we go were pretty good. Mine was a little overcooked, but my cousin's was excellent. We go a huge plate of food and considered it very good value.

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HelenZA . 2018-10-16

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Good place for a drink but not for meals staff is so careless, tables are always dirty, have to clean yourself. Staff doesn't bother to do so. Tables are sticky, glasses lying on the table until you go and clean and help yourself.

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Deemascott . 2018-10-15

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visited this wetherspoons to start off couldnt get lager i asked for ok so just chose somthing else went to play fruit machine just swallowed 10 pound not Reported to member of uncaring staff who answer was to turn machine off take my name and number and told me machines was nothing to do with them SHORT OF IT IS 4 weeks later no call no nothing not even a courtesy call .Needs a refurb and change of certain staff me thinks .PS keep the tenner put it towards the paint

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GordonG454 . 2018-10-04

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Good low cost food. Usual pub menu so you know what your getting. Wasn’t too busy for a Saturday night and service was reasonable quick. No complaints and would definitely visit again

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abc123973 . 2018-10-03

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Great wee place to meet up have drinks have laugh chill till 01:00 staff friendly welcoming drinks are cheap foods gone done hill again with portions getting smaller any how cheap beer .

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Neil R . 2018-10-02

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Friendly staff, cheap food and quick service. The app is pretty handy for ordering too!If you are looking a quick bite then give it a try.

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Garry K . 2018-10-02

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Popped in for lunch about 2.15pm. They were busy and there was a wait for food which wasn't a problem except we weren't told about the wait when we ordered. Imagine our shock when after 45mins we saw tables who arrived 10mins or so after us getting there food. A waitress came apologised for the wait and said they were waiting for the naan bread and it would be with us in a couple of minutes. 10 minutes passed and still no food. Asked a waitress if she could find out where our food was, she looked at us blankly and said ok. Not convinced she asked as she never came back when I went to complain 5 mins and ask for my money back the waitress was heading out the door at the end of her shift. Would love to know where the naan bread was coming from. Make sure you eat before you go as you could have a long wait

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Heldebs . 2018-09-22

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Place could do with a good clean ,went for meal on friday night and tables not very clean to say the least told staff to wipe the table and never got a reply.bar is very busy and good selection of drinks but think it needs a bit of a make over

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Jake H . 2018-09-17

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I struggle to get past it not having a ceiling. The front third of the pub has, the middle third has some sort of suspended ceiling that isn’t solid, and the bar area and back third have nothing. You can see right up the the blacked out windows on the first floor. It may be irrational, but I didn’t like it.

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Haley573 . 2018-09-03

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Popped in again on way through, food was hot and tasty and sampled some lovely ales from what I was told was a local brewery. Looks brighter in here and the staff were friendly and welcoming as always! Keep it up and we will see you soon.

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aleburd . 2018-08-27

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Every table filthy, inattentive staff, understaffed and a aggressive duty manager. Normally would have walked out but we had met family in the area who had travelled 2 hours to see us whilst we were on holiday, my wife was so disgusted with looking at the same piled up dirty tables for 30 mins she cleared them.....When the duty mngr walked up she asked for a cloth to wipe our table where we had sat for half an hour in other people's drinks, his reply was "why do you want that!".Many items also not available too. I have given my feedback to wetherspoons what haven't yet replied

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Pete B . 2018-08-15

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Great value food for the family and for visitors to Galashiels and nearby towns.Good friendly service with a good selection of beers which come free with some main meals-worth the travel

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Paul T . 2018-07-27

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£1 a pint beer then a skinny chicken burger with a salad under a fiver her indoors had a veggie option £10 for both can't beat wetherspoons a lovely pub great atmosphere

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Dave B . 2018-07-16

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Went as a couple in the afternoon, we were subjected to a group of 5 males standing at a table near to the bar playing sectarian songs on a mobile phone, the "Music" was by a flute band and consisted of The Sash My Father Wore, The Billy Boys and more. Now I may old fashioned but thus type of religious bigotry should not be suffered by decent customers, some of whom had children with them who are out for a meal with drinks. The offending group were right next to the bar so the Staff, one of whom I believe was the Duty Manager, could clearly hear the music but did nothing about it. I was going to speak to the group or the Manager but my wife, feeling intimidated asked me not to for fear of repercussion. I found the whole experience disgusting and if this type of customer and behaviour is deemed as acceptable by the Staff I will not be back, I will also be advising family and friends to do likewise. As the Borders is a rural community I think word will spread discouraging custom.

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Johnny059 . 2018-07-15

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Popped in to this Weatherspoons on the way home form the lake district, had to as i try to visit Weatherspoons when they are available. The place could be doing with an upgrade. Can't complain about the coffee and cake,service was good.

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enrico12_12 . 2018-06-29

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Used to love it here infact my husband and i had our first date here and have been back many times since however the most recent time it had been a while since we were there but it was such a huge let down!

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Arlene1990 . 2018-06-18

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