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3,8

Based on 1.175 opinions finded in 3 websites

4.3Ambience3.8Cuisine3.8Price4.3Service
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Nº 143 in 212 in Castle Point

Nº 17 of 23 British in Castle Point

CUSTOMERS TALK ABOUT DISHES WITH.. ladysteaksandwichroundsaladoldfishroastcookedchickensteakspay

comment_iconOpinions

Updated... was 5 stars... then 3... now 4. Better ambiance than the last time, food acceptable for the price, drinks a little on the pricey side, but a better place than in the recent past for a good catch up and pint

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Justin Al-Soufi . 2024-02-20

MORE AT Google

The hoy is my go to place on a Sunday, a great venue for food and to watch football with your mates. Staff are always accommodating and will do anything for you. Shoutout to Julian and Leah for being very welcoming and giving us a great experience.

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Louie C . 2024-02-18

MORE AT TripAdvisor

Always a great welcome from Team Hoy , great atmosphere, friendly service and fabulous Sunday roast ! Even through the renovations The Hoy is the go to pub in Benfleet ! Well done Jill, Leah and all the team

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Vonnie44 . 2024-02-17

MORE AT TripAdvisor

I come to The Hoy every Wednesday for senior bingo and always have amazing service . It is such an enjoyable afternoon and the food and company is top notch ! The staff are always so attentive and go out of their way to help all us oldies . Cannot wait for the grand opening after the refurbishment . Special mention to Phoebe, Austin and Leah

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John C . 2024-02-17

MORE AT TripAdvisor

I will give this a good review when management stop discriminating the four legged friends. It can quite easily make the bar area dog friendly but chooses not to so we never go

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sambucayesplease . 2024-02-14

MORE AT TripAdvisor

Decent atmosphere, nice table booked for lunch and a few drinks.

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Stephen Burridge . 2024-02-02

MORE AT Google

Our family visited the Hoy & Helmet yesterday to celebrate my Dads 85th Birthday. From the moment we arrived to the time we left all the staff were very accommodating. There were 10 people in our party and we all had starters and roast dinners. All the food came out at the same time piping hot and to a very high standard. Thanks to everyone at the Hoy & Helmet and we will definitely be coming back

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Dean C . 2024-01-29

MORE AT TripAdvisor

We met the family at the Hoy and Helmet for lunch. We had a very warm welcome from Charlotte. The pub was busy but that didn't stop us from having great service. Our food order came out quickly and piping hot and was very enjoyable. We had a lovely time and will be back again soon. Thank you!

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Claire E . 2024-01-29

MORE AT TripAdvisor

Ok for a drink but do not eat in there as the food was disgusting

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Stephen Jackson . 2024-01-28

MORE AT Google

Went along for my first pub quiz here with a friend having booked a table. Ordered drinks using the app which was easy and quick. One server was lovely, the other was miserable as sin. The quiz was awful!! The man among the questions couldn’t read properly and mispronounced every other word, making it really difficult to understand the question. Customers had to keep shouting out the correct pronunciation and he had to repeat every question three or 4 times. Also, his mic kept cutting out. He also had the voice of a hospital radio DJ which was infuriating. The winning team were clearly using their phones as well. Shall not bother in future.

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Tdog3506 . 2024-01-23

MORE AT TripAdvisor

Comfortable old pub, good food and nice big open fireplace

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keith totts . 2024-01-16

MORE AT Google

This is my new fav local pub. Feels like the pubs ive been to in cornwall

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Claire . 2024-01-16

MORE AT Google

Google still shows this as “dogs allowed” but it might not be possible for the pub to change this. so just a warning to any other dog owners, you can sit out in the beer garden but not bring them inside.

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shaun . 2024-01-13

MORE AT Google

Both meals were very poor. Lasagne was burnt with garlic bread just soaked in butter not toasted, scampi /chips ok but peas cold. One slice of sliced bread and butter £1-49. . Disgusting. All in all £21-93 wasted. ! Will not be returning.

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pauline S . 2024-01-12

MORE AT TripAdvisor

Absolutely brilliant meal at the Hoy today. Excellent service - we were a group of over 10 including a New born baby!! The staff could not have been more helpful. Debbie was amazing - so efficient and friendly. Well done the Hoy for a fantastic time

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Jackie B . 2024-01-03

MORE AT TripAdvisor

Fantastic evening Very welcomed Homely environment Special shout out to Debbie/Debby for helping us with our newborn

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Leown Botten . 2023-12-28

MORE AT Google

This is a smashing old pub with lots of lovely atmosphere. I go along every few weeks or so to meet up with my mate and we sit in comfort, outside in summer and very much inside now, nattering away. If you are in the area well worth a visit I think

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Terry Wilcox . 2023-12-24

MORE AT Google

Lovely night watching the football, but too crowded, bars way too small, takes ages to get a drink. Bar maids do their best effort always

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Jack Allason . 2023-12-24

MORE AT Google

We had a lovely meal here. The staff were amazing and very good value for money . Will definitely be returning

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851james111 . 2023-12-21

MORE AT TripAdvisor

We had an absolutely fabulous time! Great atmosphere and Charlotte went over and above to exceed our expectations; super-attentive service!

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leah d . 2023-12-21

MORE AT TripAdvisor

Having looked at previous reviews, all I can say is that our family came on what maybe an unusually bad day for this restaurant. However, it was dreadful and we certainly wouldn’t risk going back. We had booked the Christmas meal and half of us had gone for this whilst the other half decided to have steak. We had starters to begin and most of these were thought to be really nice – particularly the prom cocktail and the soup. it was the main course that caused the problem. However hard we tried, we could not find one item on our Christmas dinner plates that we thought was well cooked. The turkey was reconstituted soft rubbish, the roast potatoes had been left standing around, the tiny piece of stuffing was solid, Brussels sprouts were completely mushy and overcooked, parsnips were undercooked and the sausage was only just Knott raw. To give them l due,, the staff are really nice and refunded us the cost of the turkey dinners but we went away feeling hungry and had to find a cup of tea and cake elsewhere.

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ladypenelopeparker . 2023-12-20

MORE AT TripAdvisor

Couple of beers before trip to London excellent pub

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Paul Halfyard . 2023-12-15

MORE AT Google

Nice cosy pub with friendly staff and good pub meals.

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Chris Corrigan . 2023-11-22

MORE AT Google

Came in for the Quiz on the 20th November 2023 with friends and family and have to say how great Phoebe was at hosting the quiz. She was super clear (we never had to ask for a repeat of the questions at all), was nice and brisk, and kept the quiz at a good pace. I have attended some of the other quizzes and they go on so long its less than enjoyable. well done Pheobe

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joinupdots128 . 2023-11-21

MORE AT TripAdvisor

Good selection of real ales, nice atmosphere, efficient and friendly staff. Real fire is a bonus.

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Stephen Fredericks . 2023-11-20

MORE AT Google

Great fun at the quiz night hosted by the lovely Phoebe. Clear and concise, and our team won! What more could we want. Definitely recommend the quiz at the hoy for a fun night out.

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Janet S . 2023-11-20

MORE AT TripAdvisor

Food excellent, service good, friendly staff. Will be going back soon.

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Graham Price . 2023-11-14

MORE AT Google

Brought my Mum out for lunch. We were looked after by Charlotte who was brilliant as my mum can be very fussy. Nothing was too much trouble. The food was quick, hot and tasty. We will be back again soon, if Charlotte will have us!!

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Claire E . 2023-11-14

MORE AT TripAdvisor

Just popped into watch Spurs on TV on my own. Debbie went out of her way to find me a perfect spot to watch. Shame the wonderful Debbie couldnt do anything about the result.

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maggiemarks111 . 2023-11-08

MORE AT TripAdvisor

Great atmosphere and lovely service. went through ups and downs over the weird covid years, but glad to see they back out on top. Decent drinks but pricey - great atmosphere makes up for it in my opinion

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Dzinja Kabambe . 2023-11-06

MORE AT Google

Excellent boozy bingo night! Austin the guy in the mic makes it a lot more fun and interesting! Lovely food and good price drinks, very cosy pub with a good atmosphere always 🍻

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Charlotte T . 2023-11-02

MORE AT TripAdvisor

I have always enjoyed a visit here. The carpark is quite small and details need to be left to allow free parking. The landlord/lady is ever inventive to encourage customers. Most events (Halloween, Christmas, etc) are celebrated. There is a pleasant outside area in fine weather. The pub is on various levels. Wheelchair customers should enter by the front entrance.

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Paul Henshaw . 2023-11-01

MORE AT Google

Went to the Halloween quiz hosted by Austen! Was so much fun everyone dressed up and the atmosphere was amazing and would defo reccomend. So much thought was put into making this so fun. He set the scene really well in the beginning for building the "new" quiz masters character and we all had a great laugh. Always an enjoyable experience here Thankyou for having us

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Alexandra Kirby-Richards . 2023-10-31

MORE AT Google

Me and my friends absolutely love this pub, they have a lot to offer during the week, including my favourites boozy bingo and quiz night hosted by the lovely Austin. Food is great and staff here are so welcoming and lovely, especially Debbie who has always been helpful and nice. Would definitely recommend this pub.

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angelwW7895OU . 2023-10-26

MORE AT TripAdvisor

Visited for the weekly quiz on a Monday night, great fun in a friendly welcoming atmosphere. The lovely Debbie looked after us, making sure we had everything we needed.

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Janet Smith . 2023-10-20

MORE AT Google

Fabulous evening at the weekly quiz. Debbie looked after our table brilliantly. Highly recommend this friendly establishment

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Jenny7800 . 2023-10-19

MORE AT TripAdvisor

I booked a few days ago to have a meal with my family at the time of booking, I asked whether certain food would be available, and they ensured me that they would be. We arrived and I can only say the staff who greeted and welcomed us couldn't have been more helpful, we ordered and the food was delivered really quickly and was of an excellent standard. Fabulous value for money, and as it is fairly close to where I live, we will all be returning soon.

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Debbie Fordham . 2023-10-01

MORE AT Google

Best pub in Essex… maybe even the UK. Come every week and service is always fantastic, especially Dan - man knows how to serve a Coke Zero and isn’t too bad on the eye either!

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Heather Marshall . 2023-09-30

MORE AT Google

Always a great time at the Hoy! Great atmosphere with very friendly staff! Thank you Phoebe and Leah for making sure we have a great time! Will always come back!

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sydneyb631 . 2023-09-29

MORE AT TripAdvisor

Barry the Bartender went above and beyond for me and my family. I can now sleep peacefully at night knowing he's there to protect us.

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The Bevis And Butthead . 2023-09-25

MORE AT Google

What a great pub with fast, friendly service! Was very busy when we arrived but that didn't stop us feeling very welcome. All our food arrived quickly and everyone enjoyed their meal. Austin came and took our order for pudding, had a chat with us and made sure everyone was OK. Would definitely visit again if we were in the area.

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Natalie G . 2023-09-21

MORE AT TripAdvisor

Dissapointing visit. Cleaned but sticky table tops. Service slow, food only average but most dissapointing was the broadcasting of a football match on a large TV screen and high volume of commentary. Why have a dining area with sport ? This should be confined to a bar area and not intrude in the dining area which stifled conversation between diners.

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Ken Gall . 2023-09-17

MORE AT Google

Lovely visit to the Hoy as usual. Quick service and lovely personable Debbie helping us find the perfect table. Thank you Debbie

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maggiemarks111 . 2023-09-15

MORE AT TripAdvisor

Service & atmosphere is poor at this pub. It offers the world's smallest bar to order from. At busier times, the bar staff fail to serve customers in the correct order. Friday & Saturday nights are dreadful. The music is blasted so loud you can't hear anyone talk (it's supposed to be a pub not a nightclub). The customers on weekends are typically obnoxious adolescents who can't handle their drink. The one good thing about this pub is it has a large beer garden; hence, why I have awarded 3 stars overall. The food has always been average at best, and definitely not worth the price.

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Lloyd P . 2023-09-14

MORE AT Google

Great Monday quiz from Austen! Frequently attend and never have any issues. Good prices for drinks and good. Clean facilities

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Daniel G . 2023-09-13

MORE AT TripAdvisor

Went in last week with the family for lunch, food really nice and very reasonably priced ! Good service and great beer selection

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254ollies . 2023-09-13

MORE AT TripAdvisor

Lovely lunch date with a friend. Great atmosphere. Really nice little pub

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Natalie Crew . 2023-09-01

MORE AT Google

Very enjoyable....food was lovely and well presented....staff very friendly especially the the lady who served our lunch

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Margaret Farrell . 2023-08-16

MORE AT Google

Come into the pub very often, never miss a day. The staff are so lovely and welcoming, The Young guy Dan is the best by far though. He’s always so hilarious, smiley and friendly. Would recommend to anyone who wants the perfect place to go and have a quick drink or a night out.

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Daniel Ralph . 2023-08-06

MORE AT Google

The Sunday Roast - Turkey was cooked to perfection. Easily pulls apart with just the fork that a knife is barely needed. The sides were also good. The gravy was also tasty.

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David Lam . 2023-07-24

MORE AT Google

Great pub, lovely food, vibrant atmosphere at the weekends, great events in the week from games night to boozy bingo. Highly recommended !!!!!!

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Luke XO . 2023-07-20

MORE AT Google

A very welcoming atmosphere and a good pint of whatever your drinking 🍸

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Danny Payne . 2023-07-05

MORE AT Google

The only good thing about this pub was the staff. The food is cheap and you get what you pay for.

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janet bristow . 2023-07-02

MORE AT Google

Went for lunch was a pleasant experience

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Chris Hamblin . 2023-06-29

MORE AT Google

Just had a lovely lunch here the food was spot on. Ordered drinks on the app 1st of all service was very slow when we ordered food it was better and Jo who served us was lovely

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Paul Cooper . 2023-06-22

MORE AT Google

First time coming here, fortunately West Ham game was on (husband pleased) Ordered food. Came promptly and really nice. There was a guy behind the bar ( think he mentioned his name was Julian) went above and beyond. Not only did he make us feel welcome, he was very well knowledged about the food and drink we asked about. Lovely atmosphere and friendly staff, I would highly recommend this to my friends.

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Laura Adams . 2023-06-08

MORE AT Google

75% beer 25% head at £5.20 a pint, broken toilets, poor service ,dreadful pub avoid at all cost. Ok i will respond bar staff were not happy when i asked them to fill to top, of the 6 pints bought in three rounds at no point did i get a full pint. Air condition unit by the mens toilets propped up by a 2 by 1 timber, toilet panelling is hacked pieces of wood , out side tables covered in moss and leaf sap and have not seen a lick of paint in years ,have you seen these problems or i am i making it up photos can be provided if you wish .

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mark hunter . 2023-06-08

MORE AT Google

Really nice pub with outside space, lots of room, good quality food, perfect for pub lunch

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Bartłomiej Gąsienica-Daniel . 2023-06-08

MORE AT Google

Went In after a long walk, massive beer garden, can order drinks and food from the app. Really quirky pub with nice ambience. We had sweet chilli chicken ciabatta and they were lovely and well priced. Beer wasn't overpriced for the location either. Would highly recommend.

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Stephen Rawlings . 2023-06-03

MORE AT Google

Food is lovely, fast service and very reasonably priced

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Doris Hughes . 2023-06-01

MORE AT Google

Great quirky old pub, excellent range of beers

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Eddie Cross . 2023-05-27

MORE AT Google

Never judge it’s book by its cover….! Wasn’t impressed at all with the service when entering the pub. Recommended by friends. The food arrived at the same time as requested not to mention how lovely it was and how well it was presented. The lady, most probably the manager of the pub was so professional as one dinner was missing gave us it free. Therefore we decided to have dessert after our meals. Total spent £180 for 8 of us. As it got to about 7:30pm the pub started to get busy which was nice to see, everyday they have something on at The Hoy & Helmet, i.e. Senior night, quiz night. Parking is also available. I was not aware of this. This has certainly topped The Hoy & Helmet with 5 stars with a cherry on top. The gentleman taking orders at the bar, seem to be fairly new, but did a good job. Highly recommend….!

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Havana . 2023-05-23

MORE AT Google

Love the pub, but when you know there's 3 weeks of good weather ahead, or even that Summer is approaching, why on earth would you not clean the garden tables and chairs down of all the bird poo and stuck on tree pollen, have some pride in your establishment and job! A Kartcher is really cheap these days

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** . 2023-05-19

MORE AT Google

1st time for food was very nice

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Sarah Lattimore . 2023-05-10

MORE AT Google

Lovely little pub always welcomes by friendly staff.

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David Futter . 2023-05-04

MORE AT Google

The hoy is so lovely and Leah’s customer service is second to none

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Harriet Dex . 2023-04-27

MORE AT Google

Visited a week ago didn't realise you had to pay for parking never used to overheard people talking so asked them they said you have to pay so they showed me the machine and I paid and have proof on my bank statement, is there nothing that you don't get ripped off for.Then this morning received a nice penalty fine for £100 £60 if I pay it within 28 days .

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peter turner . 2023-04-26

MORE AT Google

Tried the new menu tonight absolutely amazing,best vegetarian chilli ever and I’m not a vegetarian!! Steak on ciabatta to die for and moreish sweetcorn dipped in sweet chilli sauce. Yes please!!!

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Cindy Burr . 2023-04-19

MORE AT Google

Had a great time at the hoy last Saturday! If you are after good food, music and friendly atmosphere this is the place! Fish and chips were great and DJ was a nice touch with music and dancing. Will definitely be back!

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Rebecca Harvey . 2023-04-14

MORE AT Google

What a noisy dump. Rude clients pushing in, bar workers throwing bottles into a bin that makes you ears shatter, 2 hour wait for a burger n chips, disgusting toilets with p*@s and s*@t all over the toilet seat. Mmmmmmm, hungry for more everyone?

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Roy Heffernan . 2023-04-11

MORE AT Google

Best pub in Benfleet. Great staff and lovely atmosphere

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Carly Smitten . 2023-03-24

MORE AT Google

Great pub, we had a lovely meal there and were welcomed by lovely staff.

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Christine Bell . 2023-03-21

MORE AT Google

Fries I would rate a 9/10 and 10 on other ones. Thank you.

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Logan Nicholes . 2023-03-21

MORE AT Google

Good old traditional British pub with lovely atmosphere!

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Benjamin McKenzie . 2023-03-17

MORE AT Google

Great food and service from Leah and the team. Guinness was lovely as well! We definitely be back again!

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WrightFit Personal Training & Fitness . 2023-03-12

MORE AT Google

The Hoy and Helmet is the place to go to in Benfleet , great sports coverage , welcoming atmosphere but the best thing about The Hoy is the staff , great team and fabulous service ! Highly recommend

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Yvonne Chandler . 2023-03-12

MORE AT Google

Great pub, really well run and exceptional gyest ales! Staff are all friendly and seem to genuinely want to be there. Very quick service and atmosphere was incredible! Didn't use the Green King app, so I won't rate it, but I believe it is an option if you don't wish to go to the bar.

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K L . 2023-03-05

MORE AT Google

Food was good, need more staff though

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Tim J . 2023-02-17

MORE AT Google

Real pub great food and service

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martin carter . 2023-02-10

MORE AT Google

Great food good price people are so nice there

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philip nicholes . 2023-02-06

MORE AT Google

A very pleasant pub experience,good beer and good company 😎

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Justin Morton . 2023-02-02

MORE AT Google

Went to the Hoy and helmet to celebrate the life of a dear late friend. It's a lovely cosy pub and the surroundings give a warm, nostalgic atmosphere. Plus it's just around the corner from the trains and taxis which is a real bonus.

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Jan Black . 2023-01-23

MORE AT Google

Nice for a drink or a meal. Great in the summer for a drink the beer garden as well.

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Paul Hobday . 2023-01-21

MORE AT Google

Open fire, decent pub food and drinks. Load of screens for sport and original features. What's not to love 🍻👌

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Robert Noakes . 2023-01-16

MORE AT Google

Food was excellent, you must try the alabama white bbq sauce, fantastic

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Matt Townley . 2023-01-07

MORE AT Google

Good old traditional British pub with a warm atmosphere and cosy feel. The staff are friendly and welcoming and the toilets were clean. The reason I've only awarded 3 stars is because of the annoying parking set up. There are plenty of spaces but because the pub is located quite close to Benfleet Station there is a charge for parking. I had to download an app and then using the keys on my phone keypad, enter my car's registration. The voice recognition was hopeless and the whole process took an eternity. Surely there is a better process? Parking cost me £1 + a 20p admin fee. Not a lot of money but very irritating and time-consuming.

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John Smith . 2022-12-11

MORE AT Google

Good atmosphere and friendly staff.

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Leigh Field . 2022-11-06

MORE AT Google

All the staff are fantastic food is brilliant but Debbie absolutely fantastic always a good night

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Dean Page . 2022-10-31

MORE AT Google

A lovely place and the manager is very helpful.

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John Bowles . 2022-10-23

MORE AT Google

A nice old pub with a good selection of beers and friendly staff

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John Keys . 2022-10-14

MORE AT Google

Fantastic location, lovely helpfully staff, and very nice atmosphere, quite active and lively at times

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Peter Simpson . 2022-10-02

MORE AT Google

Nice friendly pub and staff and exceptional prices

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Gary Jeffs . 2022-09-30

MORE AT Google

Great food great service and value for money 👍

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Belinda Carter . 2022-09-24

MORE AT Google

Food was awful. Microwaved soggy pie. Not good.

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Sarah Churcher . 2022-09-23

MORE AT Google

Lovely old pub. So pleased dogs aren't allowed, so it's hygienic to eat in, and safe for dog sensitive asthmatics. No barking to disrupt your time inside.

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Merlin Reader . 2022-09-22

MORE AT Google

After a very long wait the food was good

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Jean Sims . 2022-09-09

MORE AT Google

Lovely place for food and drinks near Benfleet Station

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Lydia . 2022-09-07

MORE AT Google

Very nice warm and friendly atmosphere food is great

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Mark Oatley . 2022-09-04

MORE AT Google

Nice old pub with lots of activity. Can get super busy at times. Has a nice little pub garden at the rear for use in nice weather, The pub also has regular fun game events going on. They also sell good traditional pub food. Well worth a visit.

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John Howe . 2022-09-04

MORE AT Google

1st visit nice meeting place to have a catch up with family and friends. With a drink.

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Paula Jaques . 2022-08-24

MORE AT Google

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