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3,8

Based on 912 opinions finded in 3 websites

4.3Ambience3.8Cuisine3.8Price3.8Service
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Nº 443 in 641 in Cheltenham

Nº 79 of 115 Other cuisines in Cheltenham

CUSTOMERS TALK ABOUT DISHES WITH.. oldsteakchickenmustsaladcookedroastribscoffeefish

comment_iconOpinions

Been to the hotel for food before but managed a one night stay and spa experience. If you prefer older buildings with character this is the place to go. When your wife says it's the best hotel she has ever been to that says it all.

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David Lewis . 2024-03-05

MORE AT Google

Wonderful place to visit in an excellent location to chill and be yourself away from the hustle and bustle of London.

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Dora Michaelides . 2024-03-04

MORE AT Google

Most enjoyable meal with excellent staff.

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margaret craven . 2024-03-02

MORE AT Google

The new manager has done great since he has taken over. The team are all friendly and polite. Me and my family will definitely be back

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Cure it roofing woodward . 2024-02-19

MORE AT Google

Not what it used to be. No more mobile ordering, limited menus on Sundays, hardly any staff. Greatfield near Morrisons is far better.

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Tom Alvey . 2024-02-18

MORE AT Google

Another visit to the Hatherley and another meal that we all enjoyed. It is decent food at a reasonable price.

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Andy M . 2024-02-17

MORE AT Google

Had a great time at the Hatherley. Great food great staff lovely atmosphere..Will be going again

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Michael Quigg . 2024-02-12

MORE AT Google

Went for the quiz on a Thursday evening. Unfortunately I really do not recommend attending. Barmaid wouldn’t switch a Diet Coke to a Coke Zero because the payment had been made, despite this drink being out of a gun and costing the exact same price, the drinks then took about 10 minutes to be made. I’m sure the quiz master was a nice guy but every question was repeated at least two - three times without it being requested and the gap between questions was painstaking. A quiz that could’ve easily been done in half an hour was dragged out to span 2.5 hours, perhaps in the hope people would hang around and buy drinks which was the last thing I was inclined to do.

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Erin Morrissey . 2024-02-08

MORE AT Google

This local pub has had a refurbishment. Very friendly staff and welcoming. Dog friendly and a good range of drinks and food. The usual Greene King menu but a good price. A pub is only as good as its staff and this pub hits the mark where they seem interested rather than just basic gratuities.

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Howard Law . 2024-02-05

MORE AT Google

What a lovely change to see a friendly face behind the bar at this lovely pub, new manager is fantastic! Food and drink spot on too 👍🏻

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Bella Hill . 2024-02-03

MORE AT Google

Nice little pub. Food is cheap. Handy as it's local. Post covid they have done fantastic job. The current landlady is really lovely and very welcoming. Much better than the previous misery who ran it. 5 stars for service, happy smiles and good food. And I love the selection of gins xxx Update since the refurb this place is always jam packed. You need to book ahead. There's a lovely heated seating area and small play area outside for the kids. The food is fab and there's a great atmosphere

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shazza bopstar . 2024-02-02

MORE AT Google

Unfortunately my beef was really tough,and the turkey was re constituted meat and not like fresh Turkey at all.Its a real shame as the rest of the meal was excellent,and the staff and atmosphere were fantastic..

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ben bennett . 2024-01-29

MORE AT Google

Really nice pub, friendly staff and a great atmosphere.

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Gary S . 2024-01-19

MORE AT Google

Food is served piping hot and promptly, and the bar service is particularly welcoming and friendly 😀🍑🍑

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Ian Neville Backup . 2024-01-15

MORE AT Google

Very nice pub with good grub. Pleasant bar staff.

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Robert Long . 2024-01-12

MORE AT Google

Lovely meal at the Hatherley today. Great service, great staff.

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Ross Greening . 2024-01-11

MORE AT Google

It's pretty ok... Not bad. Not great. Just another large chain pub with large chain food.

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Ben Warren . 2024-01-10

MORE AT Google

Had a meal 6/1/24 ordered a mixed grill for myself and my partner had a bacon and cheese burger.. I was disappointed with the mixed grill as I had 9 chips and the steak and gammon and chicken was cold and the side salad looked about 10 days old not good value for the money won't recommend or be back

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Richard Cook . 2024-01-06

MORE AT Google

Outstanding service from front of house Cullian with a guest with mobility issues and very strict dietary requirements. Nothing was too much trouble, everything was double checked and he took care of us from start to finish of our visit. The best service we've had in a pub in ages! Thank you!

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Gemma Maria . 2023-12-27

MORE AT Google

Lovely family friendly pub .Never enough bar staff on for this popular local.

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Rachael Liley . 2023-12-27

MORE AT Google

Nice pub, good food and drinks selection. Can be a bit tricky booking a table.

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Steve P . 2023-12-22

MORE AT Google

On Friday night around 18:20 (10/11/23) our young boy experienced a very upsetting time in the Hatherley pub. He was repeatedly ignored by a few bartenders whilst waiting and raising his hand for attention (it's his turn) for a glass of water. Those bartenders were all prioritising the adults, rather than serving him. After 10 mins waiting, he came back crying, saying it's not fair - they all looked at me, but chose to ignore me. I've made a complaint to the manager about this unfair treatment. If encouraging your child to get some water by themselves from the bar in the Hatherley, I hope you don't also experience this poor service. Really put a downer on the evening and won't be eating there again!

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F B . 2023-11-12

MORE AT Google

Itis a nice clean and friendly place to go too

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Theresa Cunneen . 2023-11-07

MORE AT Google

Very friendly and welcome dogs. Food smells lovely

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kands9876 smith . 2023-10-25

MORE AT Google

Dog-friendly pub with good selection of food - especially for allergy prone family member.

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Alison Ryan . 2023-10-18

MORE AT Google

First time having a meal at the Hatherley great food and the service was excellent can't fault it...

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Dave Jaynes . 2023-10-10

MORE AT Google

Really great pub friendly and helpful staff and good food

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Debra Jones . 2023-10-01

MORE AT Google

Never been before and really enjoyed it, had an amazing meal there

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Dee Davis . 2023-10-01

MORE AT Google

Lovely place and people but bar service is getting slower which detracts from the experience.

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Shaun Osbaldstone . 2023-09-13

MORE AT Google

I recently dined in this pub and I have nothing but positive feedback to say! My food came in a timely manner and the staff provided an adequate service and made sure i felt comfortable and happy. will visit again!

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Chloe McConnell . 2022-05-15

MORE AT Google

Great pub. Great atmosphere. Fantastic staff. Love having this place in our doorstep.

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Clare Softley . 2022-05-15

MORE AT Google

Cracking beer garden and some nice beers on tap...peroni much better than the lansdown or copa...kieran clearly looks after his pipes and lines :)

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Jason Brimelow . 2022-05-08

MORE AT Google

Really nice pub. Good food. Friendly polite staff and good atmosphere

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heather whitmanhwhi . 2022-04-23

MORE AT Google

The look of the place is a little misleading but maybe that's because there was an event in the dining area so we ate in the bar area. The carpets, chairs and tables needed a little updating but couldn't fault the food. It all tasted great and was really good value. Unsure if we'll go back, would be good to have a proper update of the interiors and it would become a more regular pub for us.

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Bekah A . 2022-04-18

MORE AT Google

Food quality good, staff excellent, location cleaned by staff as soon as tables vacated.

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Frank Anthony . 2022-04-17

MORE AT Google

Good pub food, service was good and food took about the right time to arrive even though they were quite busy.

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Martin Harrison . 2022-04-13

MORE AT Google

Popped in for a pint. Nice pub and wide range of drinks. Will visit again soon for food

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Stephen dowle . 2022-03-29

MORE AT Google

I visited today with my family for a surprise meal and although they were overly busy they still managed to squeeze us in for a table of 6. We have a a 3 course meal and even catered for the fussy children too (I took photos but we was too hungry and forgot the starter). The staff were all friendly and welcoming towards the adults and the children. I would 100% be coming back.

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Kirsty Cowdery . 2022-03-28

MORE AT Google

Good food very good service highly recommend

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Fran Williams . 2022-03-26

MORE AT Google

Nice pub cosy in winter, nice garden in the summer, food nice, good beer selection, wine 🍷 nicely priced pleasant helpful staff

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CLIVE WINTER . 2022-03-25

MORE AT Google

Good service and excellent service and excellent quality food

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eunice roberts . 2022-03-06

MORE AT Google

Family visit, excellent beer, food and service, great value and very friendly helpful staff including Erin, Kirsty and Kieran. Many thanks!

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Phil Little . 2022-03-05

MORE AT Google

Very good environment and very good food enjoyed

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lucinda isabel ramos . 2022-03-04

MORE AT Google

Bar staff were very welcoming, and the assistant manager was a credit to greene King, will definitely be coming back

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Andrew Griffiths . 2022-02-21

MORE AT Google

Great food, well priced drink, friendly staff and a welcoming environment, highly recommend

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Alex Didcote . 2022-02-21

MORE AT Google

Very good food excellent service Only second time eaten there will certainly go again Most impressed Good selection of real ale too

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Alan Blackmore . 2022-02-14

MORE AT Google

Friendly /helpful staff, do lovely food and reasonably priced wine/spirits and cocktails

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Karen . 2022-02-14

MORE AT Google

Pleasant atmosphere,nice friendly staff, nice food lovely beer garden in the sun.. Great food great service friendly and fast..

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Paul Brinham . 2022-02-11

MORE AT Google

Good value food and the Abbot Ale was tasty and well kept

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Anton Hunt . 2022-02-02

MORE AT Google

Average ding food, all microwaved - Ding!

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Guy Greening . 2022-01-28

MORE AT Google

Lovely pub with a great atmosphere even throughout January when places can be quiet. I had a lovely meal and coffee. Thank you to Chloe for the great service and we will be back.

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Leah James . 2022-01-16

MORE AT Google

Nice to chill out there. Good all round place

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Gordon Harber . 2022-01-16

MORE AT Google

This is a fantastic pub/restaurant and the staff are the best ..... and I do mean The Best

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Paul Murphy . 2022-01-16

MORE AT Google

It's fine. It's a chain pup, not the best beer selection but there's one or two decent if they're in stock, and the food is cheap and edible.

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Craig . 2022-01-16

MORE AT Google

Lovely meal, quick service and very attentive staff. Would definitely recommend for a pub Sunday lunch and we will be back.

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late late . 2022-01-10

MORE AT Google

We arrived at 12.30, a party of 8 to celebrate Christmas with family. The greeting was very welcoming and warm. We were shown to our table. We ordered using the app which we found a few difficulties with. We also needed help finding our way round glutton free options. I have to say the staff were amaising, nothing was to much trouble. With a patient member of staff ( should have got her name, sorry) sorted out the order with a present smile at the till. We had such a special time as this was the first time we have all been together for two years. Thank you so much and have a great Christmas and New year Hatherley Inn. Nick Poole.

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Nick Poole . 2021-12-23

MORE AT Google

Irma makes the worlds best drinks. Food is really good; would recommend for both a evening pint or a meal.

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Jamie Davies . 2021-12-19

MORE AT Google

Great staff, great service, meal was really good, tasty, hot and plentiful. Thank you to Monika and her lovely staff.

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Shirley Raynsford . 2021-12-17

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Nice local pub staff are nice they are dog friendly food is nice for the price

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Leon white . 2021-12-10

MORE AT Google

Came in for a few drinks and some food with some mates, was really impressed by the standard and the friendly service. We were served by Kieron and Irma who were both super friendly and helpful.

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Simon B . 2021-12-07

MORE AT Google

Fabulous evening, catching up with friends. Fab food and service

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deblab1967 . 2021-11-23

MORE AT Google

My last visit here was over two years ago. Last week was my first post lockdown visit, and now the food is excellent and great value. I'm looking forward to another visit, once the refurbishment is complete it'll be worth the final star!

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John Crampin . 2021-11-16

MORE AT Google

Food was very tasty and the service and staff were excellent.

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Richard Morris . 2021-11-14

MORE AT Google

Honestly? Rather disappointing. Some of the seats are ripped and dirty-seen far better days. On arrival, my friend and I were disappointed to find that all of the hand sanitiser dispensers were empty. The food was very average-although it did arrive within 10 minutes of ordering. To their credit, the staff are very, very polite and provide good service. On the whole, it's a very average place to meet up now and again with friends for a catch up, but sadly nothing special.

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Joan Wood . 2021-11-11

MORE AT Google

Great for a cosy meal out, food is of good quality and well prepared for amazing prices. Staff are friendly and welcoming.

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Sandro Nogueira . 2021-11-11

MORE AT Google

Best pub - my absolute favorite place to enjoy a pint here in the UK 🇬🇧 The Hatherley offers a good variety of drinks and selection of food so you can drink longer and enjoy your time with friends even more. Decorations change throughout the year, according to the season (Halloween/Christmas etc.). Staff is super friendly and helpful, the place is clean, warm and welcoming. 13/10 would recommend. 👍🏻

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Eloy Martinez . 2021-10-30

MORE AT Google

Great food helpful staff. Could do with a bit of decorating. Looking a bit tired

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MarcPaul Pinchin . 2021-10-30

MORE AT Google

Food was good. Reasonable price

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Steve Spreadbury . 2021-10-29

MORE AT Google

Post races early evening meal. Hadnt booked, but they fitted us in. Ordered via the app - simple. Drinks arrived swiftly followed by piping hot generous plate of food. Service with a smile always appreciated.

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Heathr Heather Boakes . 2021-10-23

MORE AT Google

Food as per usual was absolutely wonderful, as per usual though understaffed and exceptionally long waits for food. When will they learn to employ more staff?

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James Anderson . 2021-10-03

MORE AT Google

A tiny busier than I expected for a Sunday night, but didn't have an issue finding a seat and there was plenty on the menu with great service, especially given our table had a few extra dietary requirements.

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Craig S. . 2021-09-26

MORE AT Google

Attended with friends for a nice evening meal with a few drinks(few!!) great experience and great food, new menu is really exciting and the ales on offer are a great choice!

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Adam Thompson . 2021-09-23

MORE AT Google

Revised Greene King menu in place. Good beer, good food, order at table system 'had a moment' but the staff soon sorted the problem out.

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Richard Morris . 2021-09-21

MORE AT Google

I came to the hatherley for my Monday lunch, I was pleasantly surprised to see such a great menu in a little neighbourhood pub. The attention to detail in this pub is incredible, kudos to the management team for implementing an amazing set of procedures leading to fantastic service for us customers. Thank you. I will be back!!!

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Emma Drake . 2021-09-20

MORE AT Google

lovely staff, friendly and service as always!

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lydia sofia . 2021-09-19

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Un repas fort agréable et un service chaleureux. A very pleasant meal and warm service.

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Laurent Artero . 2021-09-18

MORE AT Google

Very friendly staff service good and had steak and chips, very good. Would recommend.

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Andy Phillips . 2021-09-16

MORE AT Google

Nice family pub plenty of outside seating plenty of room inside didn't get to sample the food this time but looked good and plentiful, good atmosphere and staff very friendly.

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Dave Horsfall . 2021-09-05

MORE AT Google

Great pub. Friendly, helpful staff.

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Donavan Cook . 2021-09-04

MORE AT Google

This is our second Green King visit in two days, they are NOT all the same. This one is friendly and efficient. Chloe was our server, she's first rate at her job. We wish her well for her future. Loos were spotless. I would highly recommend the Lamb Shank so very tasty. Don't miss this gem in Cheltenham, we will be back.

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Dave Hurr . 2021-09-02

MORE AT Google

Our 1st visit here after a day out. Served by Chloe, great friendly service, excellent meal definitely recommend the lamb shank, will certainly visit again when in the area. Wish we'd have found this super pub earlier during our stay in the area.

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Irene Hurr . 2021-08-28

MORE AT Google

Nice pub meal but noisy (it is a pub not restaurant 😊)

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Karen Kirkland . 2021-08-27

MORE AT Google

Childs meal sausages poor quality, main meal fish poor quality

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Graham Fern . 2021-08-18

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Friendly helpful staff. Had Fish and chips and a pint. Beautiful fresh fish with crispy light batter and lovely chips and peas. Quiet mid day sat in the garden. Would recommend.

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Linda Galfin . 2021-08-04

MORE AT Google

Veggie tart was not available for Sunday lunch option, mushroom pie was substituted but not great.

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Vicki C . 2021-07-29

MORE AT Google

Popped for couple of pints and some food. Staff very friendly and really responsive to any questions.

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Sean wray . 2021-07-27

MORE AT Google

Due to covid, could not understand European staffs acsent through masks. They also did not seem to understand our order and requests

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john hughes . 2021-07-12

MORE AT Google

Staff were brilliant trying to find us rugby on the TV lending us and phone chargers Nice pub good social distance measures Friendly helpful staff

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Claire Stickler . 2021-07-04

MORE AT Google

Nice plaxe, good food and the landlady looks after the beer well.

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Persistince Pays . 2021-07-01

MORE AT Google

Great service from lovely staff. Tasty food served hot at at very good prices. Recommended.

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SHIRLEY RAYNSFORD . 2021-06-20

MORE AT Google

Great meal, great service, no complaints. Will definitely be going back in the near future.

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Nathan Anders . 2021-06-20

MORE AT Google

Food good had a great time 😋 value for money.will go again.

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Bev Churchley . 2021-06-12

MORE AT Google

Used to be a good local, food okay, but gone quickly downhill since reopening....

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Richard Collins . 2021-06-09

MORE AT Google

Nice pub for families and dog friendly, food is great and staff is really helpful. Will visit again 👍😁

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Szabi Szocs . 2021-06-06

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Reasonable pub grub at good prices and very attentive and welcoming staff. Worth a try.

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Martin Beirne . 2021-06-04

MORE AT Google

It is amazing and the waiters are so kind

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Riley Hunt . 2021-05-31

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Not too bad, new experience. Enjoyable foods.

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Tudtu Kiwi . 2021-05-22

MORE AT Google

I would like to compliment the Hatherley Pub on the standard of cleanliness and service they have achieved since reopening, it’s excellent In the area we have also visited the Norwood, Copa, Cheese Rollers and Greatfield and the Hatherley is the best. In very difficult circumstances the staff have clearly been properly trained, they are friendly, polite, courteous and knowledgeable and they are very good at working within the government guidelines at the same time as using common sense and maintaining the highest possible customer service standards In this regard you have succeeded in putting other local pubs to shame, particularly the Greatfield where the standard of service is very poor indeed Greene King have clearly understood, funded and managed this difficult situation far better than M&B I have no hesitation in recommending the Hatherley for friends, family and business colleagues to visit Well done to all of you ♥️Regards Norman

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NormanBell67 . 2021-05-19

MORE AT TripAdvisor

Fantastic that The Hatherley is open again! The staff were as friendly as always and very busy on their first night back. Great to see you all again for good value and a friendly atmosphere.

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Kerry W . 2021-05-17

MORE AT Google

Visited the pub with a couple friends when lockdown rules were lifted. The sanitising and cleaning was obvious and apparent and I felt very safe during my visit. The food was great too I had a lasagne and couldn’t believe the prices were great. The staff were great and really friendly, a gentleman called Adam had lovely service and was very polite and ensured our visit was a success. Will definitely be visiting again in the near future.

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G7046AVmollyc . 2020-12-10

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3,7

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Baker & Grazelocation-icon48 Suffolk RoadOther cuisines

Walked-in not having read reviews/any expectations. Came for breakfast and had no issues being seated and served. Polite, friendly, welcoming. Food and coffee excellent. My gripe…music volume on high (-1*). As it’s a very popular place anyway including young children, the noise was a bit much on a Saturday morning. Also (-1*) for the smoothie. Was a glass full of ice with a splash of smoothie. Not good value. Maybe subjective, but in my experience, that’s a juice … vs a smoothie where the ice is blended.

oldsteakchickenmustsaladcookedroastribscoffeefish