Based on 912 opinions finded in 3 websites
Based on 912 opinions finded in 3 websites
Nº 443 in 641 in Cheltenham
Nº 79 of 115 Other cuisines in Cheltenham
CUSTOMERS TALK ABOUT DISHES WITH.. oldsteakchickenmustsaladcookedroastribscoffeefish
Opinions
Been to the hotel for food before but managed a one night stay and spa experience. If you prefer older buildings with character this is the place to go. When your wife says it's the best hotel she has ever been to that says it all.
David Lewis . 2024-03-05
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Wonderful place to visit in an excellent location to chill and be yourself away from the hustle and bustle of London.
Dora Michaelides . 2024-03-04
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Most enjoyable meal with excellent staff.
margaret craven . 2024-03-02
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The new manager has done great since he has taken over. The team are all friendly and polite. Me and my family will definitely be back
Cure it roofing woodward . 2024-02-19
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Not what it used to be. No more mobile ordering, limited menus on Sundays, hardly any staff. Greatfield near Morrisons is far better.
Tom Alvey . 2024-02-18
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Another visit to the Hatherley and another meal that we all enjoyed. It is decent food at a reasonable price.
Andy M . 2024-02-17
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Had a great time at the Hatherley. Great food great staff lovely atmosphere..Will be going again
Michael Quigg . 2024-02-12
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Went for the quiz on a Thursday evening. Unfortunately I really do not recommend attending. Barmaid wouldn’t switch a Diet Coke to a Coke Zero because the payment had been made, despite this drink being out of a gun and costing the exact same price, the drinks then took about 10 minutes to be made. I’m sure the quiz master was a nice guy but every question was repeated at least two - three times without it being requested and the gap between questions was painstaking. A quiz that could’ve easily been done in half an hour was dragged out to span 2.5 hours, perhaps in the hope people would hang around and buy drinks which was the last thing I was inclined to do.
Erin Morrissey . 2024-02-08
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This local pub has had a refurbishment. Very friendly staff and welcoming. Dog friendly and a good range of drinks and food. The usual Greene King menu but a good price. A pub is only as good as its staff and this pub hits the mark where they seem interested rather than just basic gratuities.
Howard Law . 2024-02-05
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What a lovely change to see a friendly face behind the bar at this lovely pub, new manager is fantastic! Food and drink spot on too 👍🏻
Bella Hill . 2024-02-03
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Nice little pub. Food is cheap. Handy as it's local. Post covid they have done fantastic job. The current landlady is really lovely and very welcoming. Much better than the previous misery who ran it. 5 stars for service, happy smiles and good food. And I love the selection of gins xxx Update since the refurb this place is always jam packed. You need to book ahead. There's a lovely heated seating area and small play area outside for the kids. The food is fab and there's a great atmosphere
shazza bopstar . 2024-02-02
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Unfortunately my beef was really tough,and the turkey was re constituted meat and not like fresh Turkey at all.Its a real shame as the rest of the meal was excellent,and the staff and atmosphere were fantastic..
ben bennett . 2024-01-29
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Really nice pub, friendly staff and a great atmosphere.
Gary S . 2024-01-19
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Food is served piping hot and promptly, and the bar service is particularly welcoming and friendly 😀🍑🍑
Ian Neville Backup . 2024-01-15
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Very nice pub with good grub. Pleasant bar staff.
Robert Long . 2024-01-12
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Lovely meal at the Hatherley today. Great service, great staff.
Ross Greening . 2024-01-11
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It's pretty ok... Not bad. Not great. Just another large chain pub with large chain food.
Ben Warren . 2024-01-10
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Had a meal 6/1/24 ordered a mixed grill for myself and my partner had a bacon and cheese burger.. I was disappointed with the mixed grill as I had 9 chips and the steak and gammon and chicken was cold and the side salad looked about 10 days old not good value for the money won't recommend or be back
Richard Cook . 2024-01-06
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Outstanding service from front of house Cullian with a guest with mobility issues and very strict dietary requirements. Nothing was too much trouble, everything was double checked and he took care of us from start to finish of our visit. The best service we've had in a pub in ages! Thank you!
Gemma Maria . 2023-12-27
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Lovely family friendly pub .Never enough bar staff on for this popular local.
Rachael Liley . 2023-12-27
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Nice pub, good food and drinks selection. Can be a bit tricky booking a table.
Steve P . 2023-12-22
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On Friday night around 18:20 (10/11/23) our young boy experienced a very upsetting time in the Hatherley pub. He was repeatedly ignored by a few bartenders whilst waiting and raising his hand for attention (it's his turn) for a glass of water. Those bartenders were all prioritising the adults, rather than serving him. After 10 mins waiting, he came back crying, saying it's not fair - they all looked at me, but chose to ignore me. I've made a complaint to the manager about this unfair treatment. If encouraging your child to get some water by themselves from the bar in the Hatherley, I hope you don't also experience this poor service. Really put a downer on the evening and won't be eating there again!
F B . 2023-11-12
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Itis a nice clean and friendly place to go too
Theresa Cunneen . 2023-11-07
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Very friendly and welcome dogs. Food smells lovely
kands9876 smith . 2023-10-25
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Dog-friendly pub with good selection of food - especially for allergy prone family member.
Alison Ryan . 2023-10-18
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First time having a meal at the Hatherley great food and the service was excellent can't fault it...
Dave Jaynes . 2023-10-10
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Really great pub friendly and helpful staff and good food
Debra Jones . 2023-10-01
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Never been before and really enjoyed it, had an amazing meal there
Dee Davis . 2023-10-01
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Lovely place and people but bar service is getting slower which detracts from the experience.
Shaun Osbaldstone . 2023-09-13
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I recently dined in this pub and I have nothing but positive feedback to say! My food came in a timely manner and the staff provided an adequate service and made sure i felt comfortable and happy. will visit again!
Chloe McConnell . 2022-05-15
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Great pub. Great atmosphere. Fantastic staff. Love having this place in our doorstep.
Clare Softley . 2022-05-15
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Cracking beer garden and some nice beers on tap...peroni much better than the lansdown or copa...kieran clearly looks after his pipes and lines :)
Jason Brimelow . 2022-05-08
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Really nice pub. Good food. Friendly polite staff and good atmosphere
heather whitmanhwhi . 2022-04-23
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The look of the place is a little misleading but maybe that's because there was an event in the dining area so we ate in the bar area. The carpets, chairs and tables needed a little updating but couldn't fault the food. It all tasted great and was really good value. Unsure if we'll go back, would be good to have a proper update of the interiors and it would become a more regular pub for us.
Bekah A . 2022-04-18
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Food quality good, staff excellent, location cleaned by staff as soon as tables vacated.
Frank Anthony . 2022-04-17
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Good pub food, service was good and food took about the right time to arrive even though they were quite busy.
Martin Harrison . 2022-04-13
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Popped in for a pint. Nice pub and wide range of drinks. Will visit again soon for food
Stephen dowle . 2022-03-29
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I visited today with my family for a surprise meal and although they were overly busy they still managed to squeeze us in for a table of 6. We have a a 3 course meal and even catered for the fussy children too (I took photos but we was too hungry and forgot the starter). The staff were all friendly and welcoming towards the adults and the children. I would 100% be coming back.
Kirsty Cowdery . 2022-03-28
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Good food very good service highly recommend
Fran Williams . 2022-03-26
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Nice pub cosy in winter, nice garden in the summer, food nice, good beer selection, wine 🍷 nicely priced pleasant helpful staff
CLIVE WINTER . 2022-03-25
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Good service and excellent service and excellent quality food
eunice roberts . 2022-03-06
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Family visit, excellent beer, food and service, great value and very friendly helpful staff including Erin, Kirsty and Kieran. Many thanks!
Phil Little . 2022-03-05
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Very good environment and very good food enjoyed
lucinda isabel ramos . 2022-03-04
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Bar staff were very welcoming, and the assistant manager was a credit to greene King, will definitely be coming back
Andrew Griffiths . 2022-02-21
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Great food, well priced drink, friendly staff and a welcoming environment, highly recommend
Alex Didcote . 2022-02-21
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Very good food excellent service Only second time eaten there will certainly go again Most impressed Good selection of real ale too
Alan Blackmore . 2022-02-14
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Friendly /helpful staff, do lovely food and reasonably priced wine/spirits and cocktails
Karen . 2022-02-14
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Pleasant atmosphere,nice friendly staff, nice food lovely beer garden in the sun.. Great food great service friendly and fast..
Paul Brinham . 2022-02-11
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Good value food and the Abbot Ale was tasty and well kept
Anton Hunt . 2022-02-02
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Average ding food, all microwaved - Ding!
Guy Greening . 2022-01-28
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Lovely pub with a great atmosphere even throughout January when places can be quiet. I had a lovely meal and coffee. Thank you to Chloe for the great service and we will be back.
Leah James . 2022-01-16
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Nice to chill out there. Good all round place
Gordon Harber . 2022-01-16
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This is a fantastic pub/restaurant and the staff are the best ..... and I do mean The Best
Paul Murphy . 2022-01-16
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It's fine. It's a chain pup, not the best beer selection but there's one or two decent if they're in stock, and the food is cheap and edible.
Craig . 2022-01-16
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Lovely meal, quick service and very attentive staff. Would definitely recommend for a pub Sunday lunch and we will be back.
late late . 2022-01-10
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We arrived at 12.30, a party of 8 to celebrate Christmas with family. The greeting was very welcoming and warm. We were shown to our table. We ordered using the app which we found a few difficulties with. We also needed help finding our way round glutton free options. I have to say the staff were amaising, nothing was to much trouble. With a patient member of staff ( should have got her name, sorry) sorted out the order with a present smile at the till. We had such a special time as this was the first time we have all been together for two years. Thank you so much and have a great Christmas and New year Hatherley Inn. Nick Poole.
Nick Poole . 2021-12-23
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Irma makes the worlds best drinks. Food is really good; would recommend for both a evening pint or a meal.
Jamie Davies . 2021-12-19
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Great staff, great service, meal was really good, tasty, hot and plentiful. Thank you to Monika and her lovely staff.
Shirley Raynsford . 2021-12-17
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Nice local pub staff are nice they are dog friendly food is nice for the price
Leon white . 2021-12-10
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Came in for a few drinks and some food with some mates, was really impressed by the standard and the friendly service. We were served by Kieron and Irma who were both super friendly and helpful.
Simon B . 2021-12-07
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Fabulous evening, catching up with friends. Fab food and service
deblab1967 . 2021-11-23
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My last visit here was over two years ago. Last week was my first post lockdown visit, and now the food is excellent and great value. I'm looking forward to another visit, once the refurbishment is complete it'll be worth the final star!
John Crampin . 2021-11-16
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Food was very tasty and the service and staff were excellent.
Richard Morris . 2021-11-14
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Honestly? Rather disappointing. Some of the seats are ripped and dirty-seen far better days. On arrival, my friend and I were disappointed to find that all of the hand sanitiser dispensers were empty. The food was very average-although it did arrive within 10 minutes of ordering. To their credit, the staff are very, very polite and provide good service. On the whole, it's a very average place to meet up now and again with friends for a catch up, but sadly nothing special.
Joan Wood . 2021-11-11
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Great for a cosy meal out, food is of good quality and well prepared for amazing prices. Staff are friendly and welcoming.
Sandro Nogueira . 2021-11-11
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Best pub - my absolute favorite place to enjoy a pint here in the UK 🇬🇧 The Hatherley offers a good variety of drinks and selection of food so you can drink longer and enjoy your time with friends even more. Decorations change throughout the year, according to the season (Halloween/Christmas etc.). Staff is super friendly and helpful, the place is clean, warm and welcoming. 13/10 would recommend. 👍🏻
Eloy Martinez . 2021-10-30
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Great food helpful staff. Could do with a bit of decorating. Looking a bit tired
MarcPaul Pinchin . 2021-10-30
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Food was good. Reasonable price
Steve Spreadbury . 2021-10-29
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Post races early evening meal. Hadnt booked, but they fitted us in. Ordered via the app - simple. Drinks arrived swiftly followed by piping hot generous plate of food. Service with a smile always appreciated.
Heathr Heather Boakes . 2021-10-23
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Food as per usual was absolutely wonderful, as per usual though understaffed and exceptionally long waits for food. When will they learn to employ more staff?
James Anderson . 2021-10-03
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A tiny busier than I expected for a Sunday night, but didn't have an issue finding a seat and there was plenty on the menu with great service, especially given our table had a few extra dietary requirements.
Craig S. . 2021-09-26
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Attended with friends for a nice evening meal with a few drinks(few!!) great experience and great food, new menu is really exciting and the ales on offer are a great choice!
Adam Thompson . 2021-09-23
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Revised Greene King menu in place. Good beer, good food, order at table system 'had a moment' but the staff soon sorted the problem out.
Richard Morris . 2021-09-21
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I came to the hatherley for my Monday lunch, I was pleasantly surprised to see such a great menu in a little neighbourhood pub. The attention to detail in this pub is incredible, kudos to the management team for implementing an amazing set of procedures leading to fantastic service for us customers. Thank you. I will be back!!!
Emma Drake . 2021-09-20
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lovely staff, friendly and service as always!
lydia sofia . 2021-09-19
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Un repas fort agréable et un service chaleureux. A very pleasant meal and warm service.
Laurent Artero . 2021-09-18
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Very friendly staff service good and had steak and chips, very good. Would recommend.
Andy Phillips . 2021-09-16
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Nice family pub plenty of outside seating plenty of room inside didn't get to sample the food this time but looked good and plentiful, good atmosphere and staff very friendly.
Dave Horsfall . 2021-09-05
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Great pub. Friendly, helpful staff.
Donavan Cook . 2021-09-04
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This is our second Green King visit in two days, they are NOT all the same. This one is friendly and efficient. Chloe was our server, she's first rate at her job. We wish her well for her future. Loos were spotless. I would highly recommend the Lamb Shank so very tasty. Don't miss this gem in Cheltenham, we will be back.
Dave Hurr . 2021-09-02
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Our 1st visit here after a day out. Served by Chloe, great friendly service, excellent meal definitely recommend the lamb shank, will certainly visit again when in the area. Wish we'd have found this super pub earlier during our stay in the area.
Irene Hurr . 2021-08-28
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Nice pub meal but noisy (it is a pub not restaurant 😊)
Karen Kirkland . 2021-08-27
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Childs meal sausages poor quality, main meal fish poor quality
Graham Fern . 2021-08-18
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Friendly helpful staff. Had Fish and chips and a pint. Beautiful fresh fish with crispy light batter and lovely chips and peas. Quiet mid day sat in the garden. Would recommend.
Linda Galfin . 2021-08-04
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Veggie tart was not available for Sunday lunch option, mushroom pie was substituted but not great.
Vicki C . 2021-07-29
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Popped for couple of pints and some food. Staff very friendly and really responsive to any questions.
Sean wray . 2021-07-27
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Due to covid, could not understand European staffs acsent through masks. They also did not seem to understand our order and requests
john hughes . 2021-07-12
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Staff were brilliant trying to find us rugby on the TV lending us and phone chargers Nice pub good social distance measures Friendly helpful staff
Claire Stickler . 2021-07-04
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Nice plaxe, good food and the landlady looks after the beer well.
Persistince Pays . 2021-07-01
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Great service from lovely staff. Tasty food served hot at at very good prices. Recommended.
SHIRLEY RAYNSFORD . 2021-06-20
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Great meal, great service, no complaints. Will definitely be going back in the near future.
Nathan Anders . 2021-06-20
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Food good had a great time 😋 value for money.will go again.
Bev Churchley . 2021-06-12
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Used to be a good local, food okay, but gone quickly downhill since reopening....
Richard Collins . 2021-06-09
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Nice pub for families and dog friendly, food is great and staff is really helpful. Will visit again 👍😁
Szabi Szocs . 2021-06-06
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Reasonable pub grub at good prices and very attentive and welcoming staff. Worth a try.
Martin Beirne . 2021-06-04
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It is amazing and the waiters are so kind
Riley Hunt . 2021-05-31
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Not too bad, new experience. Enjoyable foods.
Tudtu Kiwi . 2021-05-22
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I would like to compliment the Hatherley Pub on the standard of cleanliness and service they have achieved since reopening, it’s excellent In the area we have also visited the Norwood, Copa, Cheese Rollers and Greatfield and the Hatherley is the best. In very difficult circumstances the staff have clearly been properly trained, they are friendly, polite, courteous and knowledgeable and they are very good at working within the government guidelines at the same time as using common sense and maintaining the highest possible customer service standards In this regard you have succeeded in putting other local pubs to shame, particularly the Greatfield where the standard of service is very poor indeed Greene King have clearly understood, funded and managed this difficult situation far better than M&B I have no hesitation in recommending the Hatherley for friends, family and business colleagues to visit Well done to all of you ♥️Regards Norman
NormanBell67 . 2021-05-19
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Fantastic that The Hatherley is open again! The staff were as friendly as always and very busy on their first night back. Great to see you all again for good value and a friendly atmosphere.
Kerry W . 2021-05-17
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Visited the pub with a couple friends when lockdown rules were lifted. The sanitising and cleaning was obvious and apparent and I felt very safe during my visit. The food was great too I had a lasagne and couldn’t believe the prices were great. The staff were great and really friendly, a gentleman called Adam had lovely service and was very polite and ensured our visit was a success. Will definitely be visiting again in the near future.
G7046AVmollyc . 2020-12-10
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625 Opinions
Walked-in not having read reviews/any expectations. Came for breakfast and had no issues being seated and served. Polite, friendly, welcoming. Food and coffee excellent. My gripe…music volume on high (-1*). As it’s a very popular place anyway including young children, the noise was a bit much on a Saturday morning. Also (-1*) for the smoothie. Was a glass full of ice with a splash of smoothie. Not good value. Maybe subjective, but in my experience, that’s a juice … vs a smoothie where the ice is blended.
oldsteakchickenmustsaladcookedroastribscoffeefishWalked-in not having read reviews/any expectations. Came for breakfast and had no issues being seated and served. Polite, friendly, welcoming. Food and coffee excellent. My gripe…music volume on high (-1*). As it’s a very popular place anyway including young children, the noise was a bit much on a Saturday morning. Also (-1*) for the smoothie. Was a glass full of ice with a splash of smoothie. Not good value. Maybe subjective, but in my experience, that’s a juice … vs a smoothie where the ice is blended.
oldsteakchickenmustsaladcookedroastribscoffeefish