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3,5

Based on 624 opinions finded in 1 websites

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Nº 2570 in 3712 in Leeds

Nº 2 of 2 Hamburgers in Leeds

CUSTOMERS TALK ABOUT DISHES WITH.. saladavocadocookedpotatobaconladylambroundchickenpaycheesepeanutonionbunmeat

Score
OpinionsNoteTripAdvisor6243.5

comment_iconOpinions

There’s so many types of burger houses nowadays, when it used to be just Wimpey, Burger King and Maccas. I really glad there is now more choice, and being able to go that next level , and get a knife and folk if you so desire. Great service, great burgers, and a great atmosphere at Handmade Burger Co, Leeds. Worth a visit.

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freddiedoncaster . 2021-11-21

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Allergens policy and list very comprehensive and reassuring. Phoebe went out of her way to ensure my cousin and I had exactly what we wanted and went through every item to be put in my burger alongside the allergen book

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Jo C . 2021-10-11

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Good service and good food. Chips are delicious and portions are just right! Would recommend! We used a tastecard and felt it was very good value for money

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emmacollier12 . 2020-01-12

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Went yesterday at Leeds trinity order three burger meals for the family and shocking me that the burgers meat were red not cooked properly so complain to the waiter so do them again and ate the chips while waiting they were overcook and when the burgers came it was good . Thought overall small portion overpriced and need to cook properly won’t go again .

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markwI8029NZ . 2019-12-28

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Burger meat was raw and the bun was sweet they have changed the menu, won’t be going again, staff were friendly one staff had facial piercings how hygienic this was when cooking?

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Rarelyfoodie . 2019-12-27

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If you require a free from menu you better be prepared to pay for it! Even though they had to take things of my burger I had to pay extra to pay for an allergen free alternative. Also the waitress got the order wrong and the food was just about warm. Not what you expect when you’re paying just short of £15 for a chicken ! 🍔

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Cojak08 . 2019-12-27

MORE AT TripAdvisor

The staff were kind and helpful and were always ready to help. The burgers were delicous and filling. There was a wide range of food and drink.

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Letstraveltheworld35 . 2019-12-21

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Bit worried when I read some of these reviews AFTEF we’d ordered! But our food was hot and tasty. Apparently they’d just changed the menu to respond to some of the criticisms. Beef had flavour, coleslaw was excellent. Big portion of tasty chips. Service also very good. Not cheap but not ridiculous either. We’d go back.

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colin338 . 2019-12-20

MORE AT TripAdvisor

I came and ordered a peppered beef burger with elderflower fizz. I guess with it being handmade it reduces the flavour as it didn't have much of a taste, and there was only subtle bursts of flavour coming from the elderflower. Would be nice if they started adding flavour as I won't come again. Nevertheless the staff were friendly and courteous.

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John T . 2019-12-15

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Please heed my warning and avoid this sub-par restaurant at all costs. It is so bad that I feel it is my duty to inform people of how abysmal it is. The food is quite simply disgusting. Go to Five Guys round the corner - cheaper and really tasty, with fabulous fries and milkshakes. Don't waste your hard-earned cash here. Whoever is running this joint should be thoroughly ashamed of themselves. A total disaster and major rip-off.

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CheHughes . 2019-12-05

MORE AT TripAdvisor

Very rude manager did not want to take my order ovet the telephone. When questioned why not relented then terrible attitude when went to pick up order. Been a customer for many years, NO MORE!

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Explorer534051 . 2019-11-28

MORE AT TripAdvisor

We arrived on a busy Saturday evening in the run up to Christmas and were seated promptly and served by the very polite waiting staff team. Our food and drinks were served promptly, and were all very hot and fresh - we would recommend doing the 3 for £10 sides deal along side your burgers/mains to really treat yourselves! Very yummy and we would return again. Keep doing what you do, Handmade Burger Co!

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JamesandBecca2018 . 2019-11-24

MORE AT TripAdvisor

I came here with my partner and my daughter, the service was good and waitress was nice but the food wasn't good at all, my chicken burger was tasteless with no flavour it was more like a plain chicken the portion of fries was very small black inside and very crispy, my daughter had the cheese burger she likes meat usually but she didn't have her burger so when I tried hers it was very chewy and cold definitely wasn't cooked fresh, it was very expensive, went be turning again.

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salim9497 . 2019-11-19

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We visited here for the first time Saturday evening. When we arrived we were asked if we would like to order drinks before we even sat down and took our coats off! We both had burgers which were nice and paid extra for onion rings, freshly cut chips and cheesy chips. This worked out quite expensive as £3.75 for a small portion of rather undercooked chips and another small portion of again, undercooked chips with a small quantity of cheese £4.75, we felt rather extortionate. We declined on desserts as there wasn’t much choice, just ice-cream sundae type desserts, and ended up paying just over £40.00 for two burgers, one side of onion rings, two portions of chips and two ciders. Like I said the burgers were nice but the chips were undercooked and quite hard. Our waitress was a little too speedy for our liking and we felt very rushed. It is basically just a fast food place with no atmosphere at all. We wont be back due to the price, atmosphere (or lack of) and feeling like we were rushed. Considering you can go to TGI’s and pay more or less the same price for a burger, which in my opinion are nicer, and get fries and coleslaw included in the price then that is much better value for money. Overpriced and not overly nice I think.

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lindylou300 . 2019-11-18

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Thought we would try out this establishment on our trip to Leeds this weekend. What a mistake. Seated us promptly. Ordered our drinks, got one wrong out of three. Ordered our meal..three burgers and two sides, not a big order. Waited 45 minutes, enquired when it would be ready...another 10 minutes. Still no food. Payed for the drinks and left. Appaling customer service. Didnt give a monkies. Wont be returning anytime soon...

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BobC2583 . 2019-11-11

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I ate here a few times when working in Leeds. Good vegan options and all the food I had was lovely. The service is a bit slack at times though and the staff spend a lot of time chatting and ignoring customers. My final visit...

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Hard_Woman . 2019-11-04

MORE AT TripAdvisor

Travelled from Nottingham to visit daughter at Uni. Ordered 3 burgers, two were luke warm and I had to send mine back. Also ordered the 3 sides for £10 which was confirmed by the waitress at the time of ordering. When the bill arrived £10...

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Mark B . 2019-10-30

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Had the blue cheese burger, onion rings, halloumi bites and sweet potato fries. Everything was luke warm & bland. Received the wrong bill twice, and the last one forgetting our two for one. Not professional & wouldn’t return.

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lauren h . 2019-10-20

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Me and my other half came here on 8th October after a day wandering around in Leeds. Food was good, so was the service, tasty, yummy burgers, we went for the deal 3 sides for 10pounds but were overcharged in the end, sadly noticed this...

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Katrina F . 2019-10-20

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Tried to use a taste card qr code, was advised couldn't use it, found staff to be unhelpful and unfriendly,food average

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sharonl113 . 2019-10-12

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We called in last night before going to the First Direct Arena and had a couple of good burgers, I had the bbq one which was super tasty and my wife the one inc pulled pork ( slightly disappointing as only a minuscule amount of...

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MarekLontour . 2019-09-28

MORE AT TripAdvisor

Tasty and big burger! Really like the ones that they advertise. Nice toasted bun, tasty and juicy burger. Make sure to go on a day when they've got a decent promotion on. I think I went on a day when all burgers were discounted. I...

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FoodieSenpai . 2019-09-18

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My husband and I decided to pop in for lunch on our trip to Leeds, we were more than pleasantly surprised! The staff is wonderful, food is amazing and fries with pulled pork are just wow. Would absolutely recommend!

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398vandak . 2019-09-08

MORE AT TripAdvisor

Admittedly we did only come because they offered the meerkat coupon, but wow were we impressed 😊 Fantastically helpful and cheery staff, extensive menu & beautifully cooked food! We will definitely be returning and couldn’t recommend more. Bottomless drinks, lovely burger each & a side...

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amelia103 . 2019-09-05

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My sisters and I visited before a gig in Leeds last week. One of my sisters needs gluten free and we knew that this restaurant had a good menu for her We all had an excellent meal having all chosen different options and sides and...

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M461QTsarahw . 2019-08-24

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I love it here. Great meaty burgers, piping hot, great fries and sides. Service is spot on. Great atmosphere lunch time or early evening. Good service.

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TonyMac64 . 2019-08-18

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It was our first time there but surely We will be back ! Burgers were delicious and Denver Chips to kill for !!! Very nice - effective service even though were two waitresses for whole restaurant.

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caillette_03 . 2019-08-17

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Visited here as a group of friends for an early dinner. The burgers are fantastic and the sides too. Between us we had a range of different burgers all were lovely, particular favourite were the peppered beef. The milkshakes were a great end of meal...

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DanielT10000 . 2019-08-09

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Despite the restaurant being quiet, it took a very long time for anyone to acknowledge us at our table and service was a little slow through the meal. Burgers and cocktails were, however, very good!

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Meryll M . 2019-08-08

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Visited here recently and was pleased with the variety of vegetarian and vegan burgers - other half is a meat eater and was also pleased with the choice. There are also smaller burgers to chose from which is great at lunchtime. So a good choice...

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Pamela S . 2019-08-08

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We used the meerkat 2for1 voucher for a family of 5. The kids loved the burgers, and they have a great variety too.

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Nkolan . 2019-08-06

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First the positive. The lady who sat us down and took our order was very pleasant and ultimately tried to assist when I made a complaint. Our meals arrived after a while, a different lady placed our plates down and mumbled something about what was what. It transpired that my meal was not the order I made. No replacement offered when I queried if there should have been an onion ring included and was asked instead if I wanted a side order of onion rings. A gherkin was then presented to me in a small ramakin.The side of chips that I received (paid for as you'll be aware chips do not come with your main unless ordered and paid for) was not of a standard that I would expect from such an establishment. I was served with what amounted to be a load of scraps to which the lady who'd originally served us agreed, apologised and was overheard by my wife speaking to the guys who were dishing up the food to be served in relation to the poor quality chips.Needless to say the portion of chips I'd ordered was removed from the final bill. I wasn't after a free meal but a reduction on the overall bill would have been appreciated for the poor quality chips, the wrong main course and the general inconvenience. I'm always fair with my reviews, but when like most people you work hard all month and then as a payday treat you go out for a meal then you're wanting it to be worth the price you pay for. I should have taken a photo of the chips but annoyingly I forgot to do this.

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SfromL1974 . 2019-07-27

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If you have the chance to try something really tasty I would recommend visiting this restaurant, the burger is fantastic the cheese and meat and lettuce and onions ratio was on point, one of the best burgers restaurants.

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f_m2714 . 2019-07-26

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Halloumi fries were really nice and my partner enjoyed his burger. Paying separate for fries is a joke this is a sit down restaurant apparently not a fast food outlet. My chicken burger was dry and chewy I did not eat it. Advised waitress at time she apologised. I contact the company direct when I returned home and they swiftly sent me a voucher for a burger of my choice.

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fireplac . 2019-07-22

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Nice well cooked burgers. All ingredients were fresh & good quality. Food was hot and quick service. Staff nice and friendly

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Michelle M . 2019-06-26

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Called in at the weekend for a bite to eat.A bit disappointed in the burger as we found them quite tough to cut and eat.Maybe could have done with being a bit flatter and, therefore, not needing quite so long on the grill.It's a nice idea but at around £10 per burger we found it overpriced as this does not include chips. Ordered as a side we paid £10 for 3 small bowls.Staff great.Probably wouldn't return.

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Gloggs2016 . 2019-06-24

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Really friendly and attentive and was quick to serve. Would definitely come again. Just beware the sweet chilli sauce is spicier than normal sweet chilli!! But it’s still nice!! :)

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L6132CAgracew . 2019-06-20

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My wife and I went there for dinner, she had a gluten free chicken and avocado burger and I had the bacon and cheese dirty burger. The bun for my wife's burger hadn't even been heated through properly and was still ice cold in the middle. This resulted in an additional delay to get it sorted. Also, the chicken was dry and tasted burnt. The onion on my burger was like someone had sliced a chunk of it off instead of giving me a ring or 2, it also wasn't even blanched. My burger was meant to have burger relish on it but it tasted more like ketchup. We've eaten there many times before and have enjoyed it but wouldn't go back now based on this experience. The one star review is only because we enjoyed the sweet potato fries. For £22 (including Meerkat Meals discount) you'd expect better.

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domsq . 2019-06-02

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My wife and I visited for a quick bite after work after checking for somewhere on the meerkat movies app. At 2 for 1 prices this place would be hard to beat as the food was delicious, the waitress was great and for under £20 for 2 it’s a bit of a steal.

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stuhartsdungeon . 2019-05-18

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Lovely staff aren’t enough sometimes. Ordered two vegan bean burgers and if they were ‘handmade’ then it was by a supermarket factory worker months before. The food didn’t taste fresh, in fact it didn’t really taste of anything. I probably wouldn’t have cared if I had paid £8ish and had fries included, but the sheer gall of paying extra for fries is extraordinary. And that, I’m afraid, is just about the only thing about my experience that was extraordinary. Not fresh, not authentic, not good. Go get a burger from Oporto or Old Red Bus Station if you’re looking for a genuinely decent vegan option for a reasonable price.

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Glen M . 2019-05-05

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Note mixed reviews but we had no issues. Food tasty, my GF burger bun came in sealed bag. Burgers cooked through. Waitress attentive and kept topping up bottomless drinks. Would happily return.

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Jonofromcas . 2019-05-04

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Hice una visita a Leeds Trinity con un amigo un domingo y se detuvo en este lugar.El servicio era excelente y oportuno con agua gratis. Usted paga un precio premium por hamburguesas de calidad no del todo premium, con chips que deben pedirse por separado. Sin embargo las hamburguesas son frescas y prensadas a mano.Había un montón de asientos disponibles y un ambiente agradable para pasar el rato. No es la mejor hamburguesa que he tenido, pero un lugar decente con un personal encantador y amable.

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UQ96 . 2019-05-02

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Ciertamente no mejor y posiblemente peor que una hamburguesa de cucharas.Aunque sabrosa, la hamburguesa salpicada estaba seca y cocinada con el sabor de los condimentos en lugar de carne. Para mí, una hamburguesa debe ser rosa en el medio en lugar de gris.La hamburguesa de batata era sosa. Hay muchas oportunidades de que una hamburguesa vegana rebosa de sabor, pero esta sabe a cualquier hamburguesa vegetariana congelada que puedas comprar en el supermercado.Además, 4. 05 para una porción pequeña y pequeña de batatas fritas es orinar.El personal era encantador, aunque.

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SebbStrife . 2019-05-02

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Me and my mum visited the restaurant and were very impressed with the service from Amy at Leeds trinity, more than happy to go the extra mile and service with a smile throughout 10/10

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pleather23 . 2019-04-26

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Used the 2-4-1 meerkats offer here and wasn’t disappointed. Food was delicious and service excellent. Would definitely return.

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jeblw1412 . 2019-04-21

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Thursday 18th we visited this place really looking forward to our meal. Wait wasn’t to long but we sat in such a cramped space of the restaraunt when half of it was vacant. Our milkshakes wasn’t even mixed correctly and there was clumps of malt powder which made it unbearable to drink. Then when our food arrived the bacon was dry and the burger was like a tiny round ball of charcoal and wasn’t nice to eat at all - would definitely avoid going if that’s how they make the food.

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Bradley G . 2019-04-19

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We chose to eat at Handmade Burger Co during our trip to the Trinity shopping centre, mainly as it happened to be the only restaurant without a queue to get in. Upon being seated, I was glad to be told that they have switched back to table service rather than ordering at the counter. In my opinion, I think this is a better system. Our server Olivia was wonderful; the service from start to finish couldn’t be faulted. We had two of the smaller burgers, a chicken classic and beef classic with chips to share. It is a shame that the burgers don’t already come with chips. Overall, the food was good, not the best burger I’ve ever had but certainly not the worst! Ultimately, I feel like you get what you pay for: decent food, a nice relaxed environment and great customer service.

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jaysjournee . 2019-04-18

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1 order lost 2 simple bacon cheeseburger took 25mins to arrive 3 burger barely warm 4 additional onion rings on burger cold 5 waitress told. She said she would tell manager. No appearance from manager. Very poor experience DON'T GO

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RichardW4838 . 2019-04-16

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Caminaba por ahí y quería almorzar. Miré en algunos lugares y menús, pero nada realmente me llamó la atención, ya que soy faddy eater. Encontré este pequeño diamante. cuando fuimos nos sentamos enseguida, pedimos bebidas que vinieron en un tiempo razonable considerando que estaban bastante ocupados. Miró el menú de comida y me sorprendió la opción no solo para los que comen carne, sino también para las verduras.Cuando habíamos pedido y llegó la comida no nos decepcionó, se veía genial, sabía aún mejor. El servicio y la comida era genial no podía fallar. W | ell vale una visita.Vamos a ir de nuevo. Gracias chicos.

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dexterdoggydoo . 2019-04-13

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Came here for our anniversary and were amazed by the quality in the burgers! We ordered the mexican & sweet chilli burgers; they were unreal. Fast service and friendly staff. Definitely worth the price, we will be returning:) one stamp down, 5 to go!

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Rosiebrown . 2019-04-05

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Another great place to eat in the Trinity Centre. Table service now so easier for us elderly people. The burgers are incredible and well worth a visit.

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Barryt17 . 2019-03-30

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Visit here regularly with the Mrs, and friends. I normally review three things at a restaurant; Toilets, Service & obviously foodThe food to begin with is nice, tasty and filling. Here in the photo is a juicy Lucy burger. The burgers I buy are not overly a mess (something which I prefer) while eating and I cut in half to keep it in shape. Served with sides available in deals of 3 for £10, I usually go for the halloumi bites, Mexican chips and/or Cheesy chips. The chips taste as they were actually home made which is great, and the cheese and extra ingredients come together for some of the best tasting chips in Leeds. The service is also good and polite. Staff are mainly attentive, sometimes knowledgable and overall good professionals.Intolerances and dietary needs are well explained. Also Drinks are refilled for you here and there by certain waitresses which I appreciate. Finally the toilets (men’s) are average to good, clean and provide you the comfort you need. Only suggestion in mind would be that they are extremely narrow.

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samscrilla . 2019-03-24

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The blue cheese burger was totally amazing, we also had 3 sides to share, the onion rings were fantastic

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Marian B . 2019-03-02

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Fuimos en una tranquila noche de jueves. Finalmente tuve que preguntar si se trataba de un servicio de mesa o pedir uno en algún lugar, ya que nadie había estado con nosotros después de 10 minutos. Una vez que apareció la dama, fue educada y amable. Pedimos una Juicy Lucy (hamburguesa con queso en el medio). El primer bocado fue genial, el queso rezumaba y se veía delicioso. El segundo bocado realizado queso tenía un tinte rosado a ella. El tercer bocado no estaba caliente, así que abrió la hamburguesa para verla totalmente cruda. Se me dio la opción de volver a preparar una nueva o tener 2 hamburguesas individuales con rebanadas de queso en medio de las cuales fui. No puedo criticar a la señora que nos atendió, se disculpó por el incidente, pero he visto otra crítica que dice lo mismo, por lo que debe haber un problema con la forma en que lo están cocinando.  60 para 4 hamburguesas y lados es un poco fuerte y cuatro horas más tarde estaba enfermo como un perro. No contento y no volveré.

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bprince123 . 2019-02-23

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First time here, me and my mum had a lovely experience! The foods amazing and staff are very polite and make you feel comfortable and at ease. Will be returning!

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CHE1992 . 2019-02-06

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It was early on a Monday lunchtime when we went into the Handmade burger company, there was only 4 tables occupied. We ordered a classic burger and a Juicy Lucy burger, they don't come with anything else so drinks, fries and sides are all extra. We waited 20 minutes and the waitress came across to tell us the order had been lost and that they were about to start our order, We waited another 15 minutes, the order arrived I took one bite and the burger, It wasn't pink in the centre it was RAW. Totally inedible. I wasn't willing to wait for another and so we left just paying for the classic burger. The staff were apologetic and polite. There are dozens of eating places in the Trinity shopping centre, go somewhere else.

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Quartermaster60 . 2019-01-30

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Visited handmade burger in Leeds white rose today. Service was awful not one waitress smiled just took the order and ran. No toilet paper in toilets.Food was cold I had chicken and bacon which was cold and raisins in it!!! Burger buns frozen and hasn't been toasted. Burgers just no mince no onions or seasoning.Chips were worst ever far too greasy and all fell apart in bowl.Will not be visiting again

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clarel101 . 2018-12-27

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We loved this chain but realised it had been taken over some time ago. While in Leeds yesterday we visited the restaurant in the Trinity Centre. How times change. Our burgers were small, but tasty and chips are now £3.95 per very small bowl and chips were scraps really, like the small cuttings from potato’s. Value for money was extremely poor. Finally, my wife was ill all night from the meal she had there. The restaurant is nothing like what it was. One positive... staff were brilliant. Last visit for us... sorry.

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NFE007 . 2018-12-19

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My review is NOT about the Leeds branch but about The Handmade Burger chain's head office wherever that may be. Having paid £16.95 for a £15 gift voucher + p&p and not receiving it after two weeks I tried to locate their head office. In desperation my wife rang their restaurant in Leeds and spoke to an extremely helpful young lady who advised that they didn't have a phone number for their own head office but had to communicate by e-mail. My wife noted the e-mail address and sent off an e-mail asking for an explanation as to why no gift voucher had been received. No reply. The same e-mail has now been sent three times but still no reply. Having noted that payment was taken from my bank account we can only assume that they appear to be rip-0ff merchants. We feel sorry for all of their staff throughout the country and especially Leeds as I could not write this review without naming a location. So sorry Leeds!

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Colin S . 2018-12-14

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Molto buono. Locale carino, personale molto gentile e presente, servizio veloce. Gli hamburger sono come quelli che si possono mangiare anche negli altri locali di hamburger inglesi. Ho provato anche quello di pollo, che non era per niente male, forse anche meglio del solito hamburger. Nota particolare, le patatine Denver erano più che squisite.

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ilTristeMietitore . 2018-11-30

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Decided to call in at lunch and opted for the cheaper lunch menu with smaller portions. We ordered burger with cheese and chips and soft drink. On arrival I searched for the cheese which was almost non existent, burger had no taste either and chips tasted a bit cardboardy. Best bit was the elderflower drink. Wouldn’t go back. Staff were very nice though.

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Janet P . 2018-11-27

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We went in on a busy Saturday night but were seated straightaway, however after being given our menus we were kept waiting half an hour before anyone even acknowledged that we were waiting to order. Staff blatantly avoided our looks until i asked if we could possibly just order a drink. The order was missing items when it came and was very average.

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zoek931 . 2018-11-19

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Visited the Handmade Burger as every other restaurant in the centre was packed and we didn’t want to que up.

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MarkJohnButler . 2018-11-17

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Our first visit... not sure if we will be going back. The atmosphere is pretty relaxed and everything is clean, the staff are pretty good too. The food on the other hand was just bland.. my wife describes McDonald’s burgers as more flavorful

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BenBamforth . 2018-11-11

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Great staff and good food. Peppered beef burger was great! However wished the bugers came with fries.

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Bethan G . 2018-11-11

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Can't fault the staff. Friendly and welcoming. Food however, I've had better burgers from competitors for the price. I had a bacon and blue burger and onion-rings. Just tasted a little bland and though the batter was good in texture for the onion rings it was missing seasoning.

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FreshMinty . 2018-11-05

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Didn't go as far as ordering. The menu looked OK, but unfriendly looks from the staff put me off. Final straw was the sign in the window offering unethically slaughtered meat products.

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cabbagehead1620 . 2018-10-28

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Visité para almorzar con la familia y tengo que encontrar la comida completamente agradable. La hamburguesa que elegí fue suculenta y sabrosa y las patatas fritas que vinieron como un lado eran realmente bastante buenas.

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MarkTL . 2018-10-07

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Fui aquí después de ser asiduos en la rama de Rosa Blanca. No volvería a este de nuevo. Absolutamente terrible. Servicio terrible: años de espera para hacer nuestros pedidos y luego incluso más tiempo para obtener nuestra comida y el tiempo para la factura. La comida era horrible: hamburguesa de ternera a la vista, hamburguesa de pollo dominada por las especias. En una nota positiva, las bebidas estaban frías!

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Laila A . 2018-10-05

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No he estado por un tiempo y no desde la toma de posesión, pero todos sentimos que era un tiempo atrasado para hacer una devolución.

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DavidC10436 . 2018-10-02

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First of all, the lady who served was me was extremely friendly and efficient.

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Chris M . 2018-09-08

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Myself and my wife visited the Handmade Burger in Leeds on Sunday afternoon... staff was very friendly and helpfull...I wosh I could say the same about the food ... we both tried one of chicken burgers from the menu whit a serving of plan fries each, the burger was ok... but now worth £10.25 ... the fries had been reheated and over cooked... this was very poor for £3.25 for each serving .......... disappointed overall and will not be going back

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ATIreland . 2018-09-03

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I visited today (31st aug) with my other half at around 4pm and the staff were lovely (especially the one who complimented my hair).

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Voyage797413 . 2018-08-31

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Visited the chain yesterday round 4 in the afternoon, after a long shop with my girlfriend, and celebrations of getting a new job we decided between food and going to the cinema, and due to handmade been closest and not been in a while we thought we’d make a visit. The staff were all very nice and friendly and I couldn’t have a had a better table service, food was quick as well. But unfortunately great customer service doesn’t make up for poor food/prices, we ordered a Bacon and Cheese burger (one chicken, one beef) and Denver chips, for an order like that getting food out within the 15 minutes it took, was impressive to say least, now the to pay £8-10 for a burger I think is way overpriced for the portion size you get, I don’t have a huge appetite so it wasn’t an issue for me but to pay that much for a burger is disgusting if I’m honest, the quality of my beef burger was satisfactory- however, the burger itself was dry, tasted bland, and the again to charge £9 for a simple beef burger you could make at home and for that quality is again, disgusting. My girlfriend had same problem with hers, however we did somewhat enjoy the burgers too. So £5.25 for a small portion of chips madee me laugh when I pay £2 extra for some BBQ sauce and pulled pork, I expected it to be dripping, not all dried up. In total it came up to £26 with 25% student discount, wish I had gone to the cinema, what a disappointment especially from once a good food chain.

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260karlmarx . 2018-08-31

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One example are the majority of reviews for this place. I honestly haven’t had such a terrible burger in a while. McDonald’s food is way better. The meat was dry and I kept on finding small pieces of chewy parts in the burger which I couldn’t eat. Finished half the burger, paid the hill and went next door to find something else to eat.

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82hussamb . 2018-08-26

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I only can recommend this place.Popped in after shopping.Loved the food.Staff was very friendly.Don't understand people really who complaining about the price,why Y'all not going to eat McDonalds crap for pennies??!! Very much appreciated the service,good atmosphere & We'll B back soon ;)

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guccsi81 . 2018-08-23

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El sitio es agradable, pero las hamburguesas tienen prácticamente el sabor de las de restaurantes de comida rápida tipo Mcdonnalds o Burger King y te cuestan una media de £10 y las patatas fritas no están buenas. Honestamente, yo me iría al Mcdonnalds y me ahorraría el dinero, o probaría en otra hamburguesería, ya que todas las de la zona tienen precios parecidos.

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Eleidhunita . 2018-08-19

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Lovely burgers, great sides and lovely friendly waitress. The burgers are fresh and very tasty. The Rosemary chips were delicious (these were recommended by our waitress) and the onion ring are tasty, crisp and fresh. We had banana milkshake these were also delicious. All in all a very pleasant experience.

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Gillmurphy . 2018-08-12

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Came here on 28th July a busy Saturday afternoon 14 of us on a hen party we were pleased to be seated the staff were very helpful and nice the only faults were the place is very tight I felt as if we were nearly sitting with the people on the table behind us. The food was really nice came out fast ish but very overpriced for what you get.

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KerriLou91 . 2018-07-31

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Food was ok but so overpriced. Very poor value for money. The lunch menu was 7.95 and I got a burger which was size of a McDonald's cheeseburger which had barely anything in it and a handful of fries. Pics attached. Would not come again, I would rather go to five guys!

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Dmitry R . 2018-07-31

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Reliable place to eat- tasty menu, good service and value for money. It is our usual eatery when we come in to Leeds.

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Dave29969 . 2018-07-29

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The food was reasonably priced. Both burgers we had were lovely. The chips weren’t very nice, a bit floury. But great choice and well sourced food. All made fresh which is great. The service we had was superb, very friendly and couldn’t do enough to make sure we had a good experience.

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helenliron . 2018-07-24

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Went here for lunch portion sizes are tiny and when food came it wasn't Hot quite disappointing. Only goodthing is they do nice milkshakes

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mia823 . 2018-07-09

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Good price but food is just poor. I am not fussy with food at all but was so unimpressed with the burger and chips I had. It all tasted a bit off and the extra avocado I had was brown and didn’t taste fresh at all. Burger bun was dry and completely tasteless. Staff were great and service was quick because it was quiet but I won’t be choosing to eat at these restaurants again.

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MaddyRH22 . 2018-07-07

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After a long day's travelling, my dad was looking for a big feed so we popped in for the 14oz stack which did not disappoint.

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Victoria D . 2018-06-27

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Stopped for a spot of lunch here at 3.30pm on a Saturday . We thought during a busy period it would be problematic ! No ! We were greeted really quickly . Seated and Amy took and recommend items on the menu .Our drinks arrived promptly as did our food . Even though the restaurant was busy all the the staff were polite , friendly and efficient . The food was absolutely amazing and well worth the money . Definitely worth a stop here for hungry tums . Expect to pay around £13 a head .

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Daldare . 2018-06-16

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Called in for a bit of lunch me and wife. What a let down, £3 odd for a few scratty chips, a lamb and mint burger( mint all soaked into bread) and my pepper burger or what ever it was. Total with 2 glasses of coke nearly £27 all I can say I’ll go to a half decent restaurant next time and have a decent meal and save money. Rubbish

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penduss . 2018-06-09

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Called in here for lunch, my first visit to one of this chain's restaurants. This one is situated on the quiet upper level of Leeds Trinity Centre, in quite a pleasant location. The interior is clean and smart, with a decent amount of space between tables. I was seated immediately, and ordered their original vegan burger (one of several they do) with added vegan cheese and a coke. I didn't order any sides as I wasn't sure how large the burger would be (it's OK, but I'd probably add fries and/or onion rings next time). My drink came very quickly, and I wasn't waiting long for my food either. Service was very efficient, pleasant, and seemed genuinely friendly. The burger was OK, moist, tasty, came with a little salad. Slice of vegan cheese was OK too, perhaps a little rubbery (HMBC might want to try another type). The bun was a little disappointing, tasting slightly stale, and being dry, it crumbled. I would recommend they invest in some of better quality, perhaps a little larger too, it seems a shame to spoil a burger for want of a good bun. I was still satisfied though, and would definitely call here again. The bill came to £13 or so. Not unreasonable, but adding side dishes would bump the cost of a meal up, particularly for two. Thanks for the excellent service HMBC, and for a very satisfactory lunch. I appreciate the fact you do vegan options.

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AliAl-Aswad . 2018-06-08

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Veggie mushroom burger was greasy, chips were yummy. the ice machine made ce taste horribly of chemicals. wouldnt hurry to visit again any time soon

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Chelsea S . 2018-05-20

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We were excited to eat here and the food looks amazing however my friend ordered a 'dirty burger' and on arrival all looked good for us all. That was until my friend picked up her burger to see that the bun on both sides had mould in about 10 areas. The mould was clear to see and on inspection it was furry too.

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LadyJ86 . 2018-04-30

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Love this restaurant! They offer a loyalty card also which is great! Student discount is also available as long as you have a valid NUS card with your picture on which they do check but it offers you 10% off your bill. Can’t fault the resturant. I always get the 3 sliders, which are mini burgers!

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LeahMelling . 2018-04-30

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Me my wife and my brother went here on the 26th April. The staff were really helpful friendly knew what they were talking about. I asked about the gluten free options and the staff were great. I ordered a gluten free burger and it was delicious and the bun came wrapped up to avoid cross contamination. I would recommend this place to anyone.

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Rob E . 2018-04-29

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Out and about looking for munchies came across the Handmade Burger Company Leeds, having never tired it before had to have a go..

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He11hound . 2018-04-19

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The burger was big, we always felt so full after we finish a burger and chips. Price was reasonable and would like to come back again.

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RYHK2014 . 2018-03-22

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It's okay. Sounds like a cliche but true. Food is okay, nothing extraordinary....hence overpriced in my opinion. Devon chips is worth trying but apart from that....glorified burger place. Overall, there's better way to spend your money. And definitely cheaper.

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Irina G . 2018-02-23

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Came to Leeds with family for half term and thought we’d have tea here after the journey. We’ve been before and it’s consistent. Service fine, burgers good with lots of choice. Our youngest loves the milk shakes they do. Price reasonable as was the house wine. Good city centre location at Trinity shopping centre.

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nickcT7913QZ . 2018-02-18

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Visited this restaurant recently and ordered the veggie Mexican burger. It was small and tasteless, the avocado was brown and not very fresh . I stupidly ordered some cheese to go on the burger, this cost me over a pound and was rubbery and processed. The chips looked liked they had been fried four or five times. Total waste of money

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MartyM41 . 2018-02-01

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I just came back from London with a co-worker and we decided to stop here for dinner. We had never been here before so we decided to try. We were attracted by the "homemade" part of the name, actually.

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Giulia1606 . 2018-01-04

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Visited handmade burgers on a very busy Saturday early evening the service was very friendly and the burger were fantastic loved the chips with the different toppings I did think the drinks were on the pricey side but would definitely go again

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429triciag . 2018-01-03

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After some shopping in leeds today we decided to visit here and from going in through the door to walking back out was a very pleasurable experience. Efficient well mannered staff were on the ball taking our order and everything explained about the menu. Our drinks were served ice cold ( always nice for beer ) our food came out after a ten minute wait, which I thought considering how busy it was very good. The food delicious having 4 different meals were first class in both taste and portion size. I take my hat off to all involved here and would recommend anyone to visit next time in the city.

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Steve G . 2017-12-28

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