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3.5

Based on 411 opinions finded in 1 websites

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Nº 751 in 898 in Bath and North East Somerset

Nº 4 of 5 Brasserie in Bath and North East Somerset

CUSTOMERS TALK ABOUT DISHES WITH..onionrollcheesechickenporkmeatchilliribsburntcookedsmokedspicypayoldtender
Score
OpinionsNoteTripAdvisor4113.5

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Great restaurant with loads of variety of burgers, chicken and meat. Loved it and not to expensive either.

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teachertravels45 . 2018-04-28

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Visited Grillstock with my partner whilst shopping in Bath and it was great. Greeted by a polite chap as soon as we walked in, like the fact you can sit where ever you like! Food was immense -so much of it, will definitely be visiting again.

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jesso674 . 2018-02-04

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Attended with 20 friends as a group and was very pleased with the whole experence. The food was exceptional and very reasonable. The facilities were clen, the staff friendly. The cocktails weren;t the highlight but the food makes up for that!

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loo8yloo . 2018-01-22

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music very loud. food good, service was acceptable and pleasant enough. we visited late afternoon so not too busy.

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sallybarney . 2018-01-21

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One of our favourite places to eat. Fabulous brisket and chicken. Fries are brilliant. I am not a huge fan of ribs but Grillstock has converted me. Good food at a good price.

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rachelt148 . 2018-01-03

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Felt really slighted when paying £18 for a burger, which I ordered without bread and chips as I eat low carb - I was not allowed to have a bun or chips exchanged for salad leaves without incurring an extra cost of £2.50. It felt pretty bloody mean and was very unreasonable - other burger restaurants offer low carb alternatives, and I will be eating at those.

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Ruth M . 2017-12-31

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Went in on the 29/12 for lunch, waitress took us to our table and just as we are sitting told us "we are out of chicken, ribs and burnt ends"; no apologies, no explanation just a "take it or leave it, I don't care" attitude.

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MrBE350 . 2017-12-30

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Good food but everything else about it was just crap. 2pm in the afternoon we arrive on a week day and to be told 2 items on the menu there out of but after ordering at the bar they were out of a lot more. Place was half empty but they said food would take 45 mins to come but only took 30 in the end. Guy who took my order was quite moody. The music was rockabilly which is not to my taste but it was so loud in there like a night club. Wouldn't take kids in there as I think they wouldn't like the venue. Toilets not cleaned and all the floors were sticky along with the table. I had the pork roll which really good along with fries and a drink for £8. The didn't complain about her meal. If you're a ladbible type person then this will be up your street.

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Nathan T . 2017-12-28

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Visited twice in December having never previously visited. Massive Smoke House fans so expectations were high!

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West_Country_Rusty18 . 2017-12-23

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Came for eats with family during the Christmas market. It was a very chilly night and we were glad to get in to the warmth (when the door was shut!). Loved the decor and fittings and the staff were very efficient. We were told what to expect and what wasn't left on the menu, so our ordering was made simple.

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cga00 . 2017-12-22

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Visited on Wednesday 20th Dec 2017. Having read mixed reviews we went with hope. The place was about half full,...

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Sebastian C . 2017-12-20

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As an expat Southern American, it has been a struggle to find a taste of home. But Grillstock has definitely gotten it right. Their pulled pork is tender and juicy and shows the time and care that quality pulled pork requires. I was really impressed to see that they have three barbecue sauces on the table, including my favourite, Carolina style (a must-try mustard based sauce). The sides were well seasoned, though simple, and the wings had the perfect amount of sauce. Finally, the value of what you receive for the cost is on point.

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Ashley L . 2017-12-14

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It's a 3.5 if you could score it. It's decor and lay out and music is amazing. Proper Texan bbq style. Watch the guys working hard prepping the food and is well priced. Love the lay out of long bars to eat at. But let it's self down slightly with food. Ribs were a bit dry and the toilets were filthy. Space is a premium but if they could have a bigger bar and a few tv's playing baseball and nfl it could be as good as what I go to in the states. But we'll worth visiting with the family.

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lpcrracing . 2017-12-04

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Good value smoked burgers, very busy,slow ordering needs two people.Chips were coated in pepper very nice.Various seating options,good atmosphere

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scorpio90125 . 2017-12-03

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We popped into grillstock the other evening for a date night and it was absolutely lovely! I asked our waiter (Dennis) for his advice on what was best on the menu and it didn’t disappoint at all. The food was great! The seasoning on the chips was AMAZING! Both myself and my partner were really pleased with the service! Dennis and another waiter were really friendly and helpful, I was especially impressed when I had asked another waiter for another drink and Dennis had remembered that I like a straw and had brought it over without me asking. It’s the little attention to detail!Thank guys We ll be back :)

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BathgirlGarcia . 2017-11-19

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We got sat down waited 35 mins for us to order our food, I had to ask if they could get us some drinks.Service was rubbish, staff to busy chatting. Bristol branch is so much better. I won't be back second time it's been poor on a couple of occasions.Such a shame.

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jon e . 2017-11-05

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I should preface this review by saying that we are long-standing fans of the Grillstock 'brand' (my other half especially) - we like the Bristol branch and have been to the Grillstock Festival for several years running. Our first (and likely only visit) to the Bath branch was a disappointment however. Having booked in advance online, we were thankfully ushered straight to a table upon arrival by a friendly waitress. Curiously there were two nearly-full drinks left on our table - we should have seen this as a sign... Although we were seated quickly, it was then over half an hour before anybody came to take our food order and even then, this was only after my other half got up and sought out a waiter to grumble at. We were then told that there was no bottled water nor cream soda left. For context, it was 7.15pm on a Saturday evening, not end of service on a Sunday.A strange battle then ensued between the staff and the customers - despite being a freezing cold November night, the staff were intent on leaving the front door wide open, letting in an arctic breeze. Understandably, customers were getting increasingly angry about this and so began an odd game where as soon as a customer closed the door, the staff would open it again. Customers were actually resorting to wearing their winter coats indoors and yet none of the waiting staff even acknowledged the problem. Clearly there's an issue with the extractor fans, which is ironic considering that the air system is exposed as part of the décor.After an hour of waiting and no sign of our food, we seriously considered walking out. In fact, we hadn't seen ANY food leave the kitchen for almost 20 minutes (likely something to do with the large group next to us). At this point we realised that the nearly full drinks left at our table on arrival had clearly belonged to another couple who had walked out in protest at the waiting time. The other couples sat around us were all stony faced and staring intently at the kitchen hatch. It was in fact 1 hour and 20 minutes before our food arrived. When it did arrive, the waiter promised to bring cutlery, before promptly forgetting to do so - we had to go and find our own as our food was getting cold. The food was fine - my other half enjoyed his Lockjaw burger and burnt ends - but the whole experience was marred by the shambolic service. Although the waiting staff were trying very hard to be upbeat and 'perky', Grillstock seems to have forgotten that efficiency and customer comfort should be paramount.

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Aimsybob . 2017-11-04

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The food was excellent but the service made it this time. The Irish waiter had great attention to detail and looked after us very well. We had a slight issue with the chips being cold but his dedication and hard work made up for it.

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Louis M . 2017-11-03

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Recently tried Grillstock for their value lunchtime offering. The venue next to Bath Spa Station is a very cool restaurant set in the old railway arches. I had the burger with bacon and cheese, fries and a coke for about £7. The waitress was really good but a little stretched as the place was busy and she was working solo. The food arrived in a timely fashion and looked great on the plate. The burger was very tasty and a delight to eat. Will definitely return to Grillstock to try some of their other offerings. Great place to eat. Loved it.

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Charles B . 2017-10-31

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Came here with my family after walking out of the Giraffe restaurant over the road (bad hygeine and terrible attitude!) - so happy we did, immediately got a warm welcome from the friendly and bubbly staff, who got us drinks right away and were able to recommend food to try. The meat was cooked to perfection and the portion sizes are great especially when you are going on a long train journey! The interior is cool and the atmosphere is fantastic, me and my family loved it and will be returning. It is now my husbands favourite place to eat in bath - watch out food challenges! Also the price is right here you know you are going to get a yummy meal without breaking the bank! Definately recommend - cheers guys!

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Mrandmrsmcb . 2017-10-29

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So the food is pretty good but the man who made the meal was the Irish waiter. Very attentive and friendly but not intrusive. A great server even with an arm in a sling!

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Sam H . 2017-10-27

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Out in Bath on a bright Autumn day then our little boy wants lunch, just as we walk by Grillstock. The venue looks good and we elect to sit in the sun. I order mac and cheese for the little one, chicken burger for the wife and I select the brisket and burnt ends meal which at £18 suggested it was a large meal (we planned to share!)What I was presented with was, ummmmmm disappointing to say the least. 3 slices of brisket and 5 little chunks of burnt ends with a “cup” of fries, a small spoonful of coleslaw and a tub of chilli, all served on a metal food tray ! Now for the people coming out of bath station needing instant food gratification I can understand they wouldn’t argue the ridiculous lack of value but I could honestly have purchased a very nice rib eye steak meal from a local gastro pub for the same priceMy wife then looks for the manager to discuss the poor value and is met with a “manager” who couldn’t believe we weren’t happy and struggled to understand our dissatisfaction with the portion valueWe didn’t expect a mountain of food but brisket is the cheap cut so more than 3 small slices would have helpedNow the quality of the food is very good so no problems but the value for money is very poor and not exactly what you are led to believe when reading the menus Anyway visit the place for a tasty snack and on the flip side the burgers looked goodNote to the management..... the area is full of restaurants so competition is high. We will visit that competition in the future

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Cossy911 . 2017-10-15

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You can always count on a decent burger/hotdog at grillstock.I love going here when i feel like something naughty and slightly dirty. Cheat day.Burger, pulled pork, chip, hot sauce and a cream soda. heaven.

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Bobbyboysands . 2017-10-12

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Amazing pulled pork and amazing burger! Very tasty food. Good place, close to the train station. Outdoor tables! Recommend!!!

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A TripAdvisor Member . 2017-10-02

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We arrived on a quiet evening, and were seated promptly. Have to order at bar, would be better if table service was offered. Drinks were over priced. Food brought over promptly and we ordered the shared platter which was huge. Meat tasted amazing, and the mac and cheese was nice enough. However I didn't rate the chilli cheese on the chips, I don't think it tasted great. Could have done with a side salad or similar added onto the dish. Dessert menu was poor so we didn't go for a dessert, which is unusual for us. A takeaway box was offered so we could take over all left overs

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Georgina F . 2017-09-26

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Loved this place. Corrugated-iron clad walls are particularly intriguing and provide a real ambiance in an old railway archway.Excellent service, great pulled pork and exceptional burgers.

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Ray B . 2017-09-25

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Fast food con la pretesa di un'ambientazione "industrial vintage" parzialmente riuscita. Classico menù di hamburghe ecc. Discreta la qualità ma appena decente la sistemazione ai tavoli con la possibilità anche di mangiare "in comunità" su un tavolone con panche. Troppo caro per quello che offre ma d'altra parte a Bath tutto è più caro trattandosi di località "d'elite"

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Romar1966 . 2017-09-21

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Popped in here for a quick meal in the evening. The decor is interesting and suits the style of food on offer. It was a quiet evening. You make your food choice then go up to a counter to order. There is a good choice on the menu although as we sat down we were informed of several items not available that night but at least we did not find this out as we went to order.There were several mix ups with the order which meant we all ate different times. I felt the staff were not really bothered about this. Do not order the sides they are very expensive for the small amount of food served. Once we got our order the food was actually tasty but spoilt by all the mix ups during service.One question why can the door not be shut when it is pouring with rain and cold and windy? There was no where to change tables that would of been out of the draught. Surely customer comfort is important?

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lazydaisy66 . 2017-09-14

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This place has a great feel, tucked under the station in an old arch is smells of BBQ and I loved the sharing long table.We went on Monday and it was surprisingly busy, kids eat free and they welcome all ages. The menu is typical of a BBQ or smoke pit and all the regulars are there.The pulled pork was lovely, the brisket was very average. The slaw was basic and the sauces tasted the same, I liked the pickle and the chips were chips.The HUGE pork pops (puffy scratchings) were epic and the chilli ham accompaniment perfect.Reasonable cocktails and a clever but limited drinks menu.Fun, very cheap but can be done better I would say is fair to say.

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WheelyP . 2017-09-05

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We went on a Saturday afternoon and place was quite quiet. Service was friendly and food arrived promptly. The meal itself was very similar to any american style meat joint, and nothing spacial (The spice over whelmed the flavour a little). However the chips were very nice and a good sized portion, would of been nice to have some veg or salad to come with the meal, instead of costing extra. BBQ sauce was also very yummy. But overall the place was average.

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242soph . 2017-09-04

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This is a must for BBQ fans. If you're into your pulled pork, brisket, wings etc then you won't be disappointed. Very consistent with its sister branch in Bristol. Drinks: had a few off-the-menu style beers and ciders which always makes a change. Food: Pictured is the lockjaw burger, onion rings, Philly steak dog and hog fries. The hog fries are incredible and I would happily just eat these on their own.

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SRowe85 . 2017-08-25

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OK place, OK food, OK service. Good selection of BB!Q sauces though! We ordered one of the speciality hot dogs and the brisket. The brisket was lovely and tender but didn't have much flavour, and the hotdog was fine, maybe a bit plasticy and the bun was just a supermarket type hotdog bun. Wouldn't rush to go back, just nothing awesome or terrible!

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awforsyth . 2017-08-25

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Half empty at 9:30pm on Friday night for good reason.Let's begin with the positive - the fries were good - thin, crisp and nicely salted.Pretty much everything else was awful - beef brisket was fatty slices of processed slime. The accompanying coleslaw was grey in both appearance and taste. The mac & cheese side seemed pretty innocuous until we spotted the garni of a whole rasher of undercooked bacon. This "dog & slaw" American BBQ concept appears to be pitched at the lower-end of the market but even falls short of that - personally I would rate it below McDonalds and Burger King.

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SenorMuchomas . 2017-08-25

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Been meaning to try this place since it opened a number of years ago. Finally got there and was not disappointed, the Smokestack burger is probably the best burger I have ever had. Looking forward to many more visits.

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Andrew M . 2017-08-23

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I visited Grillstock yesterday for lunch with my other half. I'd never been before but the atmosphere was very relaxed, the staff super friendly and the food very well priced. The food and drink on offer is of a large variety. The style of this restaurant is very american, but has a unique vibe about it. We were both more than satisfied with our meals, the portion sizes are generous and the food of great quality! Will definitely be visiting here again!

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zoekaty . 2017-08-20

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Only In Bath for a few days, picked up a flyer from the tourist information centre so my wife and I thought we would give it a go.Upon arriving we were greeted by a friendly waiter who showed us to a table out side and explained the ordering process to us, he also gave us his recommendations of his favourite dishes. We decided to go for there Grand Champion this has pretty much everything you could ever wish for On one tray and it was absolutely delicious. Really good range of drinks and I thought for the quality and portion sizes the price was fantastic. Looking at some of these are the reviews I think you might have caught them on an off day as I could not fault our experience. If you love meat give this place a try!

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primateoz007 . 2017-08-15

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Why oh why do people who clearly hate hospitality take jobs in restaurants ? We went to Grillstock in Bath last night and were greeted by a nice friendly server who, after seating us, directed us to the bar to place our order. The young man behind the bar barely made eye contact with me but just about managed a grunt.( Certainly no hello. please or thank you). He served me a warm beer in a hot class striaght from the dishwasher and offered no alternative when I complained. Fortunately the other server was able to find me a cold glass for my warm beer. The service was slow considering there were no more than 10 people in the restaurant, the nibbles we ordered arrived with the main course but the food was ok.. There is no excuse for this standard of service anywhere but this is Bath ... one of the UKs top tourist attractions. I cringe with embarassment when I wonder what foreign visitors must think when they are subjected to miserable, unhelpful staff who really should not be customer facing.

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noplacelikehome50 . 2017-08-09

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Not usually picky and occasional mistakes don't annoy me, but with that said...On arrival we were greeted by a glum looking server who didn't want to be there in the slightest. They were out of the vegetarian options and wouldn't adjust the lunch menu deal to suit a vegation. The other then came out wrong 3, (3!) times with little in the way of an apology. The food then turned out to be awful!! Waste of time and money.

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Joebenson0 . 2017-08-02

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Voor een faire prijs, lekker en gezellig eten. Alles vers gemaakt voor je neus. Heerlijke burger met fantastisch frietjes!

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Bart C . 2017-08-02

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I swore after last time that I wouldn't go back but i though they might have made some attempt to up their game- it was worse.Terrible and overpriced food, useless staff, filthy toilets, crap music and overpriced drinks. What a winning combination.I find it laughable that other reviewers have used the word 'chef'. There aren't any chefs here. Maccy D's have more chefs than this place.

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umbongo82 . 2017-08-02

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When here for a random meal, it was fantastic, the food was full of flavour and the atmosphere was great. Was a bit pricier than other places (£15-20 for a main meal) I recommend the burnt ends! Only reason I'm not giving a 5 star is the toilets are disgusting.

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Cutypieee . 2017-07-12

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While I enjoy this placeGood food,Good price (for the amount of food you get)Good atomosphereI was annoyed to have to wait (on a quiet day) 30mins for most!, of my food and then a further 15 for the rest,

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nuttyjutty . 2017-06-28

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Great tasting food. However we waited looking longingly at our burgers on the passé for ages while one of the chips were being cooked, very irritating as it wasn't busy! Obviously bad at multitasking. One portion of chips were cold, and the burgers were just warm. That being said it was really good food!! Great for a chill lunch, wouldn't bother for an afternoon meal though!

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monicarose97 . 2017-06-28

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I called in here with my partner for a Saturday lunch and was not disappointed; the drinks and food were awesome. The milkshakes were a decent size, cold and flavoursome and the the food was impeccable (both in taste and flavour). The staff were helpful and the service was efficient

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dc862015 . 2017-06-26

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We were in Bath for a few days and stumbled upon the Grillstock. It was very busy and there was a live band playing outside - brilliant. We were heckled by the band as we went in and as we left! Ha!I had the burger and my partner had the ribs. They were delicious. My only complaint was that there wasn't enough of it... I regret not ordering the sharing platter....for myself.We will definitley be back the next time we're in Bath in August.

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Anglesey10 . 2017-06-11

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Three of us went here for dinner 6.30ish, so not particularly busy. I ordered burger with bacon and cheese (name escapes me) others ordered hot dogs. My food turned up after about 20 minute wait. Bacon was incredibly fatty, barely cooked and stone cold, as were the fries which had way too much salt on them. I have never left almost an entire meal before but this was just inedible. My dining partners had to wait another 15 mins for their food which again was tepid at best. Avoid if you want to have hot food served at the same time as the people you are with!!!!!

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jill f . 2017-06-01

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I have been to Grillstock a number of times, tried a number of different items on the menu and I have never been disappointed by the food or the service. Portions are large, food quality is fantastic and I feel the value for money is certainly there. The service is always perfectly good, and it is usually fairly quick. If you like BBQ then this is a must visit.

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Alex B . 2017-05-31

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Atmosphere and setting is cool, staff lovely but they were out of 4 menu items on a sat night then 2 were available!?! Then they didn't have certain things to make some cocktails. When food came it was alright but didn't have the kick in the pulled pork I was expecting and hubby wasn't very impressed with the £15 lockjaw, mac cheese however was lovely but onion rings were swimming in grease. Worth a visit but not sure again x

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shoneexx2010 . 2017-05-13

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I'm all for originality but this was like sitting in a WW2 Nissan hut. Dark and dingy. Food made up for it as did the toffee apple cocktails. Chicken done to a T burgers lovely. Service ok price ok Probably extremely popular with youngsters. Good location

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Spike C . 2017-05-09

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Ribs were really dry, two items we wanted to order weren't available.Wings however were delicious! Mojito with ginger ale was lovely.

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ceritregs . 2017-05-09

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I visited here with friends who had eaten there before and said how delicious the food was.... this cannot be denied! When we arrived all staff were at the rear by the kitchens, so we lingered at the door for a bit before deciding we'd just grab one of several free tables. A staff member then approached and grabbed us 4 menus, all of which were quite greasy and unappealing to touch – I’d already eyed the menu online so knew what I wanted. Ordering was painless and when the food came it was all correct though each meal had a little tweak from the listed menu (no sauce on this one, no salad on that one and different fries with that one etc) We did feel it was rather long wait for how many other customers there were but at least everything was as we’d asked. Burgers (in one form or another) all round and they were super tasty, well-seasoned and had nice buns! Fries were served in a mini bucket (which is, in my opinion, just annoying and a way to serve less of them than putting them on the darn plate!!) Again though, nicely cooked and seasoned. I visited the ‘facilities’ to find one cubical out of toilet roll with a wonky seat and the other littered with toilet roll and paper hanging off the wall. I understand it is mostly patrons who use them and therefore cause mess, but this looked like a good couple of hours of neglect (especially the hanging wallpaper) I overheard one party being told there were 3 items they were unable to prepare plus anything with hotdogs – which looking at the menu seemed like at least ¼ of it. Toward the end of our visit the restaurant became very smoky – which meant the door was left open on quite a chilly evening and staff greeted new customers having to apologise for this first – which is not a good first impression or last impression, as we could all smell it on our clothing long after we’d left. Overall, the experience let the food down. The food was top notch, though portions were a little small and expensive (in my opinion) versus the service and surroundings you get at other venues for equal or less money.

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TravellerWend . 2017-05-02

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Husband wanted to try their brisket. Not overly impressed. Very expensive for what it was. When food arrived order was wrong. Took a while to get fries as originally ordered. Then I found a hair. Mortified so didn't eat the rest. Didn't complain because it had taken long enough to get them. The toilet was disgusting and unclean. Even husband did not want to use it. Really would not waste your time or money. Nothing special and expensive for the amount of food. And as I said questionable hygiene standards. Avoid!!!!!!!

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S W . 2017-04-23

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Came to Bath over night and wanted to try this restaurant out. Being a friday night it was full but we didnt mind sitting on the high stools and ordered our burgers. They do a variation by adding on types of smoked meat on top of the usual 5oz burger. I had a chilli hickory burger and my daughter a burger with pulled pork added. The meat was tender and cooked to perfection so well worth the wait!! Reasonably priced and a good atmosphere. Try it out when visiting Bath!

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ila p . 2017-04-21

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Small portions, with large prices. Best thing on menu was the chips. 2 small strips of Angus, portion of chips £14. Nothing else but dodgy tasting sources.

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Tony B . 2017-04-15

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Really liked this place. Friendly staff, great prices and great food. The Mac and cheese was one of the best I have ever tasted and I've had many in the uk and in the states. The fries were so delicious and the love the grillstock BBQ sauces. The cocktails don't come in snazzy glasses but are really tasty for the price and have a good amount of alcohol in them unlike some places. The only thing I would say is the ribs were on the best, I only had a half but I found they quite dry and the meat around them was quite hard. Everything else was amazing though and my fiancé really enjoyed his burger! The meat on his was amazing, and he had the double one!

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Molly C . 2017-04-12

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After looking at 2 options my son decided on grillstock. It was fairly quiet so we were greeted and seated by friendly waitress promptly. The place was interesting with a trendy interior and music. Menu seemed okay for bath prices. We ordered drinks (my son and I are root beer mad so were pleased to find this on offer) burgers, onion rings and a brisket. The root beer was delicious! When the food came the burger looked amazing, and my son said it was good. My brisket looked quite sad, 3 thin strips of meat, fries and slaw for approx £12 was about £4 too much for what was on offer, I wish I had the burger! Still it was all very tasty and total bill came in at approx £30. I've learnt to go for a burger next time if you are looking for best value. One thing was off putting (maybe it's just my age?!) And that was the unisex toilet(hate them full stop) which was covered in urine, all over seat and floor with toilet roll all smushed in-really dirty and disgusting. I always think toilets reflect a places hygiene standard. All I can say is if I'd been to the loo before eating, I'd have probably left! The place wasn't busy enough that someone didn't have time to check and clean them-this was a shame as it will put me off eating there in the future.

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leezard1 . 2017-04-11

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Setting is great under the railway arches right by the train station. Staff were friendly and attentive.We ordered the ribs which just fell apart, and the chili burger, which was equally delicious. Portions were sizable, and at a reasonable price too. The 241 cocktail deal seemed even better value. Not recommended for vegeterians

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Luke H . 2017-04-11

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Visited at lunchtime and there were not too many people in so service was quick, When the food came it was cooked well and was nicely spiced. We found the food to be quite acceptable and enjoyed the meal. The waiting staff were friendly and attentive but it is probably not somewhere that I would go back to.

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philb92 . 2017-04-05

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We were in Bath and decided to have a bite to eat. Where to go was a difficult decision as Bath is full of great places to eat. We didn't want much and decided a burger and a beer was about right. Grillstock was our choice. I asked how long the waiting time was as we had to be somewhere and was told around 20 minutes so we decided to eat at one of the tables outside. The tables were tightly packed in but when we arrived it was quiet so it wasn't too bad. We placed our order and waited. It began to get a bit busier and we watched as one group tried to find a table that wasn't broken. Most were wobbly. After nearly an hour - no exaggeration- I went in to see where our order was. The chef looked flustered and was obviously struggling. However, it wasn't that busy. We were told it was just coming. 10 minutes later as I stood up to go and cancel our order as we had to go, it arrived. The table of 4 who sat down just after we'd arrived decided to give up and asked for their money back.Grillstock, you were poor today. Was it worth the wait? No. Was it worth the money? No. Will I be coming back to any of your restaurants again? No. You're in a business that needs to compete at the top of your game to survive. Especially in a place like Bath. A prerequisite at least is a table that works. Let's start there and work up. And please ask your staff not greet everyone with a well rehearsed 'Hi guys!' It's really annoying.

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Chris B . 2017-04-01

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Excellent food, full of flavour, wish there was a Grillstock near me!! Not the most glamourous place but if you want a taste of American BBQ you can't come to a better place, Mac & Cheese is fab & the burnt ends to die for. Just writing this review is making my mouth water!!!!

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MandK99 . 2017-03-31

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We visited this place on the 17th March 2017 as a family two adults and two kids (7 & 9). We all really enjoyed our food the kids had beef burgers, my wife had a chicken burger and I had the half chicken with a side of macaroni cheese. All the food is great and the staff are helpful. The place is kid friendly albeit it would have been easier for the kids if we'd sat at a table and chairs rather than the bench seating which was a bit high for them.

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sgd19792016 . 2017-03-26

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First impression was not great, we were presented by a fairly nonchalant waitress advising that the PDQ machine was out of order, and therefor cash only. This was not a problem, we had cash. However, she continued to advise that many of the items on the menu were not available. When we went to order, an option that we had not been advised was off of the menu was off - hot dogs, approximately a 5th of their menu. At this point we decided that this was not an establishment that we wanted to eat at. It felt disorganised and frankly not too clean - the menus we were given were tatty, and hardly legible because of the grease. To be clear, we came here following a very positive experience at their sister restaurant in Bristol. Very disappointing experience.

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Joyeknapp . 2017-03-26

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Sorry but I wasn't impressed with the service...my first time here and no one came to advise that I had to go to the bar to order so waited for an extensive period to order.I think the food is overpriced for what you get and it wasnt quite a favourite, but it works if not much else to choose from.

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Sophiamcj . 2017-03-25

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If you love meat you will love Grillstock!Very little more needs to be said always busy, always tasty and in a great location

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Chiprafp . 2017-03-19

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Popped in for a takeaway and was greeted by friendly welcoming staff really nice atmosphere and the takeaway was excellent .. will pop in again soon

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JacquiB1107 . 2017-03-14

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Met a friend for lunch today, my first time here having heard good things. Cool decor- like a Nissen hut with fly posters- and comfy stools. Loads of condiments on the tables is always a plus. Loud music, albeit great bands. Ordered food: lunch deal was great value and easily adapted for my gluten-free pal. Waited for food. Loud music not conducive to good chat but we persevered. Waited for food. Investigated the condiments- smelt good. Waited for food. Shouted to each other for a bit. Waited for food.Food eventually arrived- tasty burger topped with pulled pork almost as good as my own efforts, lots of sauce and a bun good enough to hold it all together. Yum! Crisp fries, tried all the condiments. Tasty food and a good shout-I-mean-chat with a pal made this an enjoyable meal food-wise but oh my word the music is loud loud loud. I'd have asked them to turn it down but I'm afraid I'm turning into my mother.

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T1m0te1 . 2017-03-13

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Love it here. Great atmosphere, great music, great food, great vibes. Smokestack burger all the way with a root beer.. dreamy.

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Dino L . 2017-03-10

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This is a trendy US-style food outlet aimed at the young and trendy of Bath. Last night I ate in the place a couple of doors away which is of the same style so it is interesting to compare the two. This one is decorated in industrial grunge style. I was seated quickly as it wasn’t too busy, a bit like last night. The piped music was a lot quieter than next door, but the selection of music was not as good. Like last night I was dining alone and had no one to converse with so on that basis swings and roundabouts. The menu here focusses on smoked meats but also has burgers, hot dogs and a few other things, a wider choice than next door. However, my waitress’s opening gambit was to list all the things that were ‘off’ including all the smoked meats, their signature dishes, and all the hot dogs. Next door had had their full if smaller menu available, one point to next door. Like next door you have to go up to the bar to order, once you have selected at your table. Like next door the infuriating system is you have to pay when you order. I pointed out that I did not yet know if I would want a second drink, or a sweet, or a coffee but if I did, as my meal progressed decide I wanted each I would have to pay, (I was using a card) up to four times. She agreed that was the case and seemed unperturbed about it. This cannot be progress. Next door had agreed reluctantly that I could pay at the end. Major plus point to next door. Here I had to have chips with my meat whereas next door they were optional. Plus point to next door. However, I paid 50p to upgrade my chips to sweet potato chips. The food was quite good. I had the pulled pork, the sweet potato chips were good, the pulled pork was good, there was a small crisp salad and a small pickle. I enjoyed it. I had a house pale ale, as I had had next door. It was nice, but not quite as good as next door but 50p cheaper so among swings and roundabouts again. The food in both places was equally good, of its type, derivative US style fast food but at the top end of that genre. The payment arrangements are very annoying. On this assessment it looks like next door wins but in fact both were good of their kind and I would happily go to either or both again for a quick light meal.

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Stephen T . 2017-03-04

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We visited as a family of 5 and had to wait 50 minutes for our meals. I wouldn't have minded, but when the meals came, the HogDog was cold and the Philly Cheese Steak Dog was, as you can see in the picture, unacceptable with burnt cheese throughout the filling. We spoke to the waitress and they promptly replaced the Philly with a new one. Instead of replacing the HogDog, they just reheated the same meal.The service was okay, the wait was excessive, and the food, including the replacement meals, were disappointing. The other three meals we had were of an acceptable standard, although they were a little on the cold side.

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DeltaLima14 . 2017-03-04

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Good burgers and chips. Interesting soft drinks flavours. Easy ordering process. Be prepared fora belly full of grease. You need to be in a dirty mood before eating here. .

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Richard S . 2017-02-27

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Painfully loud music, incredibly hot and stuffy (to the point of making us queasy), cramped uncomfortable seating – none of these would been a deal-breaker if we didn’t also have to wait the best part of an hour for our food, which was then truly awful. We expected big flavours and lush, meaty, sticky deliciousness. What we got was not just dry, but also either completely bland or weirdly revolting. The whole thing was a big mistake; one we won’t be making again.

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Andrew L . 2017-02-25

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I have, shamefully as there are lots of places to visit in Bath, been to this restaurant 3 times in the last few months. It is just so easy to go there. The staff are always friendly, helpful and clearly love the brand that they are selling, and its very reasonable.Now, dont get me wrong, the Burgers are really good, probably far better than most pubs and restaurants, but the Ribs are to die for. Pair this with their pickle and coleslaw and you have a great dish. I hesitate to say that its cheap, only because it insinuates the quality isnt that good, or they are skipping something. Not the case here. It is super super reasonable and the quality is top notch!If you want some meat, go here.

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william_langer92 . 2017-02-24

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I have been to Grillstock in Bristol many times, we decided to stop by in Bath last weekend. Unfortunately the ribs had virtually no meat on them, they were over cooked and chewy (not pleasant). Our sides were messed up twice and we arrived, had a place in the queue, yet seemingly several others seemed to get in front of us because they sat down without waiting, poor table management for a busy saturday.Normally I can't stop raving about grillstock, but it really let us down this time.

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Cai T . 2017-02-17

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A brilliant smokehouse, really extensive menu. Great music. Beer is expenice at £4,90 a pint but loads of good pubs nearby so get a soft drink!

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1987KJP1987 . 2017-02-13

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The restaurant is located in the railway arches outside Bath Spa station, so is a good stop off ahead of the rugby. A busy and popular restaurant it serves reasonable burgers and has a few bottled beers on offer to go with the meal. It's fine for a one off visit but it's not that special and not that cheap. I can only recommend this place if there is nowhere else to go.

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Chindits . 2017-02-13

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Second time visiting, assumed the food was below average last time due to it being busy but this time there wasn't more than 10 customers and the food was no better.Pulled pork was dry and hard to swallow. Burnt ends just tasted like charcoal. Ribs were over-cooked so dry meat stuck to the bone, but smothered in sauce to cover it up. £3 for a small glass of ice tea was excessive.For somewhere specialising in BBQ I expected the BBQ food to be MUCH better - we can do better ourselves at home.Disappointed - will not visit again.

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Helen H . 2017-02-10

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Met for drinks and food here.... never been before... it's very quirky and fun vibe going on... indoor and outdoor seating... quick friendly service... I'll be going again...worth a visit... I loved the seating areas... fabulous idea!

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Emz C . 2017-02-09

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Eaten here a few times now. Food is fantastic and service is good. best pulled pork and beef brisket around!

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emily s . 2017-02-06

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The food was really really lovely. The service was good and the price was good also. I had the pulled pork and my husband had the brisket, we also shared a garlic bun which was amazing. would go again for sure (please open one in kent)

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T3743KHannb . 2017-01-24

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Visited on a very busy evening but they managed to fit us in. We visited just over a year ago and came back because it was so good. We were not disappointed this time either. Food was excellent, best BBQ food we have ever had. It does get a bit smoky with the main door closed though. Brilliant food, definitely one of our very favourite places to dine.

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Rachel' T . 2017-01-20

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Great food, good service, excellent music. A bit cramped as place is very small, but then we didn't expect fine dining at a BBQ joint. Toilet left a lot to be desired but food made up for it.

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andie r . 2017-01-18

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We love Grillstock! It's in a great location, right in the city centre and the atmosphere is great. The music is fab and adds to the experience.The staff are all really friendly and the food is great!We've gone numerous times as a family and we always order the big challenge platter which is more than enough for our little family of four (costs about £35 - two adults, two children).The burgers aren't as good as the meat platters but we've never come away wanting more or feeling disappointed.It does get busy around peak meal times and you can't book. Other than the above, minor, downsides this is a great place to eat with rockin' music and tasty food.

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Aaron R . 2017-01-17

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Went there with a friend early January. The place is too smoky inside and it was very cold. Everybody was with their jackets on. After half an hour, staff decided to turn the heating on. Food is average and needs to get better... it looks impressive though when served

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Peter_Brecon . 2017-01-08

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Visited today for lunch and had a good experience. Food was very good, tasted very fresh as though it had literally just been cooked. Burgers and ribs were tasty. My only small quibble would be that there's no waiter service. I don't have an issue with paying up front but when we needed drink refills during meal one of us had to get up and queue. Also whilst we had a separate table it looked like other people were sat canteen style next to each other. does mean there's not a. Great deal of privacy

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244sarahj561 . 2017-01-07

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OK, I haven't eaten in EVERY pulled meat place in Britain's West Country but I do LOVE smoked Barbecued meats and have tried plenty. We walked past this unimposing little establishment (tucked into a railway arch) as we disembarked from the station the morning we arrived. The menu looked promising so we came back to try it for lunch. GOOD choice. We went for the Pulled Pork BBQ Plate and a full rack of ribs with some cowboy beans and two glasses of cola. It all came to £30 which isn't budget but it was worth every penny. I took a photo but that can't convey how perfect each element was. The fries, crisp and seasoned with a little salt and cracked black pepper, were a delight in themselves. The 'slaw had an authentic "homemade" texture and taste and the even the accompanying pickles were spot on. But the meat - oh the meat was just sublime. The bottle of BBQ sauce on the table was OK but didn't add much. However, pouring the sauce from cowboy beans over the pork was a far better combination. The ribs were even better. We went for the whole rack which you ab-so-lute-ly MUST try. I think a full rack (with it's accompaniments) would be more than enough lunch for 2 average people. We were stuffed by the end. I truly can't wait to go back!

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done_too_many_miles . 2017-01-07

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Went in at lunch time and found our own table as all staff were busy at the back of the restaurant. We had to ask for a menu as the table was not made up, but the staff were quick and friendly. Ordered at the bar at the back of the restaurant, seemed like a new staff member, but polite and gave time to decide on alternative drink when chosen option was not available. Food was pleasant, came out in about 10 mins. The chips were really nice and the burgers and pulled pork were tasty. There was a lot of food.Would good back again.

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SallyRepRap . 2017-01-07

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Ended up here again this time on Xmas Eve afternoon, never disappoints, a great place to be and the burnt ends a must, after sampling drinks next door we decided as many times before to go and have food in Grillstock, also a drink or two just to wash down the meaty delights. A great start to the festive period and sure to be back in 2017

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Jeremy G . 2017-01-05

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This location is by the train station. Cramped, with odd tables, and the door opening every minute means it's cold inside and if you're in the half of the restaurant nearest the door, you will be cold. Secondly, they give you a menu and there is no waiter -- you have to go to the cashier to order and pre-pay. of course, you wait in queue. Annoying. Then they are out of this and that. Out of iced tea?? You're kidding. Our of beans?? At a BBQ place? Then they do not allow substitutions. You're stuck with chips (fries) with everything. I ordered the hog dog -- a supposed hot dog with pulled pork on top. Came out cold. The hot dog was the cheapest thinnest sausage imaginable, so salty and flavourless. The pulled pork was tangy, Carolina style but didn't taste like Carolina vinegar flavour; it tasted rancid. impossible to pick the dog up. We asked for pepper and were told they don't have pepper. What?? Then we asked for ketchup -- even their ketchup tastes tangy like BBQ sauce. The bib lettuce salad my wife ordered was three limp leaves uncut on a platter. A lousy time, lousy food, a lousy service and delivery model. Sorry, but this ain't US BBQ.

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mike i . 2017-01-03

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My daughter who is attending Uni in Bath was so looking forward to us visiting and also eating at Grillstock because she lives the food but the whole dining experience was ruined!We were a quiet table of 4 sat appropriately for our meal but unfortunately midway through the staff saw it fit to sit a very very loud and rowdy group of 12 men on the same table as us!They were quite rude using bad language and a little drunk I could not wait to get out of there and did not enjoy my meal as a resultStaff need to seat customers appropriately and they definitely did not do that in our case!Won't be coming back

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311ShellyB . 2016-12-09

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We wanted a quick filling eatery on a very busy weekend and ended up here. It was very tasty, and glad we did. You order and pay at bar, no frills but food was good.

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Trailingrose . 2016-12-08

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After a busy Christmas market Sunday we managed to get a table without booking or waiting which was great as it was nearly full. I love the way there are now restaurants under the railway arches. Service was quick and the food delicious, especially the coating on the chicken burger. Portions were enormous but they were more than happy to supply doggy bags so nothing went to waste. Lively atmosphere with rock music in the background. Will go again

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TrishP59 . 2016-12-07

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Really loved this place. The staff were helpful and friendly and the music created a unique atmosphere. Definitely felt like you were somewhere other than Bath. The food was great too. THE BEST onion rings I've had anywhere and the fries were perfect. Definitely be visiting again!

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Stacey P . 2016-12-07

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They've updated their menu several times in the past year, but one of the best places in bath to get a burger, or bbq in general.

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Zalan N . 2016-12-03

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Me and my girlfriend were looking for somewhere to eat. However we weren't sure where to go and we came across Grilkstock. Not very busy inside leaving you question if it was open. However we thought we would give it a go. Stunning food. Very fast service with the food coming out in no time at all. Could have had more of the sample option for my liking but it was not disappointing. My only reason for not giving it full marks is that there could have been more food for the money. Ribs could have been better, I've been to BBQ Restaurants in the past and these were disappointing with what was on them.

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Craig J . 2016-11-29

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This was my first visit to a grillstock and I have to agree with the 22nd and 4th October reviewers. I went for a starter of very oily and brittle onion rings and then the £12.50 beef brisket. As the place is supposed to be a meat lovers paradise I thought £12.50 should get a decent amount of meat. All that arrived were 2 long but not very thick pieces of beef, a small bucket of skinny fries and 2 small pots of relish/coleslaw. It really did look pitiful. My partner went for a burger which was ok but lots of places do that better in Bath. A 330ml can of pop was £2.50 and bottles of beers £4. Very disappointing and I won't be back.

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Adam M . 2016-11-22

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A friend and I went for lunch here this afternoon, very quiet but it was a Tuesday afternoon and that is the perk of being a shift worker!The food was brilliant and nicely sized portions, you could not fault the quality.The only downsides were the miserable staff as everything seemed like an effort for them and the fact you paid £1.50 for a can of Dr Pepper that came in a can, would have been nice to have a glass and ice! However, all in all, it was a nice lunch all be it was a rainy gloomy day!

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justinthetree . 2016-11-22

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If you love MEAT then this place is for you. I have never had a bad experience as the food is always epic here.I do think that they can turn the music down a tad as its always a battle to speak to company and I always leave with a headache!!Also we asked the waitress for some different sauces and she never returned. She didn't have a clue what was going on!!However, the food is too good to worry about that! 5* Review!

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Bethan W . 2016-11-20

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Most of all I feel more cheated and betrayed than when my wife left me and took the kids. I needed a good feed after two days drinking and other stuff. First of all the budvar on tap was flat and expensive , second they have taken "burnt ends" (the best thing) off the menu , then we opteded for the lockjaw burger which I've had before not only was it 1 whole pound more expensive but it wasn't anywhere near as good as last time ! If I wanted dry meat I'd look elsewhere !! And then it took so long to come I nearly fainted ... And to top it all off instead of the choice of 4 sauces now I only get 2 !? Fit staff tho x

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RM16993 . 2016-11-19

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loved every aspect of the service to the food and the quirky design. food was lush if you lik american food you will love this and the staf were really helpful

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Joe S . 2016-11-16

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Great food, loads of choice, tasty and well presented. And amazingly fast service. Staff were friendly and welcoming. Not a huge drinks menu but there was enough choice to suit all tastes? NOt a place to take you veggie mates though hehe

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Andrea B . 2016-11-11

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